Talent retention and planning for the future · • attract the right talent who is aligned with...

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Talent retention and planning for the future

Transcript of Talent retention and planning for the future · • attract the right talent who is aligned with...

Page 1: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Talentretentionandplanningforthefuture

Page 2: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Whoisthemodernlawyer?

Page 3: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your
Page 4: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Whatdoesacareerlooklikeforthemodernlawyer?

• Nolongera‘onefirmforlife’mentalitysolawyersarelookingforfirmsthatcanprovideprofessional&personaldevelopmentopportunities.

• Continuouslearningismoreimportantthanevertokeepupwithincreasinglycomplexlegalissuesandevolvingtechnology.

• Problemsolving&creativitywillbemorehighlyvaluedasinnovationbecomesakeydifferentiatorinanincreasinglycompetitivemarket.

Page 5: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Wesurveyedourmillennials…

Whatdotheyvaluemost?

1) Careerdevelopmentandlearningopportunities2) Alignmentofpersonalvaluesandinterestswithwork3) Regularfeedbackandcommunication

Page 6: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your
Page 7: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your
Page 8: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your
Page 9: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Howcanyouretaintalentandplanforthefuture?

Heads

Hearts

Hands

Maximiseengagement in3keyareas

Page 10: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Maximisingengagement- there’snochoice!

Researched2000companiesworldwide*• 29%employeeengaged• 52%notengaged• 19%activelydisengaged

Howcananyteamwinagamewhentwothirdsoftheirplayersaren’ttrying?

Thebenefitsofmaximisingtheengagementofyourpeople• Happyclients• Improvedproductivity• Higherlevelsofcreativityandproblemsolving• Retainingtoptalent

*GallupEmployeeEngagementIndex2011

29%

52%

19%

Page 11: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Engagingheads

Intellectualbuy-inandopportunityforgrowth

Page 12: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

70% saidcareerdevelopmentisatopmotivator

80% lookforopportunitytogrowwhenlookingforwork

Page 13: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Differentiation– theburningplatform

ThesesoberingnumbersfromBain&Cosuggestthere’sarealchasmbetweenhighperformancerhetoricandrealworldcustomer-centricbehaviour.

Inthisstudy,Bainaskedseniormanagersacrossanarrayofindustrieswhethertheythoughttheirbusinesseswereclearlydifferentiatedfromcompetitors– and80%saidyes.

Clientsofthesesamecompanieswerethenaskedthesamequestion– just8%ofagreedthebusinessinquestionwasclearlydifferentiated.

8vs.80percent!

Solution- EmployeeValueProposition0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Managementview Customerview

Howdifferentiatedisyourfirmfromcompetitors?

Page 14: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

STRATEGIES

EngagingHeads

CreateanEmployeeValueProposition

§ EVPisaspacethatyoucanowninyourmarket– it’swhatmakesyouuniqueanddifferentiated.

§ It’sspecifictoyourfirmandmustbetestedandgenuine.§ Allowsstafftohaveaclearunderstandingofhowthingsare‘donearoundhere’.§ Allowsforpeermanagement– theydevelopedit,theyfosteritandgivesthempermissionto

callout‘offbrand’behaviours.

§ Beclearwithhowitfitsinwithyourvisionandvalues.§ MakesureyourEVPalignswiththemessageyou’reputtingouttothemarket.

Page 15: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Effortoverobligation

OurValues• Wecareaboutwhatwedoandthe

peopleweworkwith• Wecareabouttheclientsweworkfor• Wecontinuallyimprovetobethebest• Wearedeterminedtoreachourgoals

EffortOverObligationWeexpectnothinglessthanexcellenceatInfoTrackandwemakenoapologiesforthat,nordowecompromiseonthat.

Ever.

Behaviours

Formthebasisof:• Jobadvertisements• Interviewguides• Jobdescriptions• Performancereviews

AttractSelectManageDevelop

Page 16: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Knowyouremployees§ Duediligenceforculturalalignment§ Flexyourleadershipstyleaccordingly

Provideaccountabilityandtransparency§ Roadmapofwherethefirmisheaded§ Transparentacrossalllevelsofthefirm

AlignindividualKPIswithfirmgoals§ Keystrategicareasoffocusforasetperiod§ Challengingyetachievable

Leadbyexample§ Provideevidenceandaddvaluewitheveryaction

STRATEGIES

Engagingheads:clearandalignedstrategies

• Companystrategyonapage• Companyupdates• IndividualTop5’s• Midthirdreviews• Lunch&learns• Lateraltransfers• GrowwithInfoTrackdevelopment

plans

Page 17: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Createtargeteddevelopmentplans§ Competencies,personalstyle,knowledgeand

experienceProvidecoachingandmentoring

§ Employeedriven,cleardeliverablesandoutcomes§ Formalisedmentorshipprograms§ Regular,frequent&feedbackwithactionpoints

Empowerstafftodevelop§ Encouragethemtofindexpertiseandteachothers

Giveampleopportunityforlearning• SpecialisedworkshopsandCPD opportunities• Secondmentstobroadenskillsets

Engagingheads:opportunitiesforgrowth

STRATEGIES

• Dailyhuddles• Structuredandrobustonboarding

program• Tailoredperformancereviews• Policechecks• iMentor• Employee-runlunch&learns• Lateraltransfers

Page 18: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Engaginghearts

Ajobisn'tjustajobforthenewgeneration;they'relookingformeaninginwhattheydoandanemotionalconnectionyourfirm.Theirmoralcompassneedstoalignwithyourfirm'sinorderforthem tobe engaged.

Page 19: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

75% statedthattheywouldonlylookfornewworkiftheircurrentjobwasn'tfulfilling.

98% believeabusinesscanpositivelyimpactsociety.

1/3 saidoneoftheirbiggestmotivatorsasateamtowardsagoal.

Page 20: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

STRATEGIES

Leavealegacy§ Employeesareyourbiggestadvocates§ Employeesneedtobelievethatyouareinvestedin

themaspeopleRecogniseandreward

§ Takethetimetoknowhowemployeesliketoberecognisedandcelebratesuccessoften

Celebratediversity§ Useitasastrengthandsourceofinnovation

Learnfromfailuresandsharesuccesses§ Encourageacultureofquestioning§ Proudlycommunicatesuccess

Engaginghearts

• SpotAwards

• iNominate - bespokepeer-peerrewardprograms

• CookIT

• SweatIT

• InfoMingle

• iCare– benefitsprogram

Page 21: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

STRATEGIES

Takethetimetounderstandyourpeople§ Behaviouralprofiling§ Motivationaldrivers

Provideopportunitiesforpersonaldevelopment§ Developthemaspeople,notjustemployees§ Understandtheirpersonalgoalsandshowthemhow

theycanworktowardsthemintheirrole

Engaginghearts

• iMentor

• INteract personaldevelopmentworkshops

• WalknTalkmeetings

• Strategicprojects

• LunchwiththeBoss

Page 22: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Engaginghands

Giveyourstaffthetoolstodeliverwhatyouneedandtheflexibilitytoempowerthemtoinnovateandlead.

Page 23: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

64%ofrespondentsintheDeloitteMillennialSurveysaidaflexibleworkingstyleimprovesorganisationalperformance,personalbenefitandloyalty.

Page 24: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

STRATEGIES

Askthem!§ Cover3mainareas:

Foundations(expectations,equipment)Belong(strategyandalignment)Develop(careerandgrowth)Verbatim:Whattochangeandwhatnottochange

Actonit!

Securethetoptalent- fast

Engaginghands

• Inhouseleadershipprogram

• Employeesurveys:‘PeoplePulse’

• 7dayrecruitmentSLA

Page 25: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

STRATEGIES

MonthlyTopandBottommeetings§ Performanceplansfortopandbottom5%§ Singlepointsoffailure§ Successionplans§ Roadblocks/flightrisks

Givethem toolsforgrowthandagility§ Removethenoise§ Supplythemwithtechnology§ Testoutnewprocesses

Provideopportunitiestocollaborate§ Crossdepartmentalprojectwork

Engaginghands

• Thirdlysuccessionplanning

• 54internalstafftransfersinthelast12months

• StaffruntheirownLunchnLearns,informationlibraries,webinars

• Automationofinternalsystems

• Latestsoftwareacrossthebusiness

Page 26: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Increasingengagementwillhelpyou:

• remainagileinthechanginglegalmarket

• create astrongculturewhereyourstafffeelvalued

• attracttherighttalentwhoisalignedwithyourfirm’svalues

• retaintoptalentthroughinvestedemployees

• turnyouremployeesintoleadersandinnovators

• leadyourfirmintothefuturewithastrongteam

Page 27: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

HeadsIntellectualbuy-inandopportunityforgrowth.

Hearts

Hands

Emotionalconnection,purposeandfulfillment.

Empowerthemwiththetoolsandflexibilitytolead.

Page 28: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

DownloadtheeBook:www.infotrack.com.au

Page 29: Talent retention and planning for the future · • attract the right talent who is aligned with your firm’s values • retain top talent through invested employees • turn your

Questions?

Ifyouhaveanyfurtherquestions,don’thesitatetogetintouch.

FionaCrawfordGeneralManager,HumanResourcesm 0418236404e [email protected]


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