Taking VMware Performance Monitoring Beyond VCOPS

59
Taking VMware Performance Monitoring Beyond VCOPS 7 Steps for Virtualization Success Presenter Srinivas Ramanathan | CEO | eG Innovations

description

Today's performance monitoring challenge is to go beyond basic virtualization metrics provided by tools like VCops, to manage the complex, dynamic, multi-application virtualized infastructures that involve multiple hypervisors and mission critical applications like SAP. Because, if not properly managed, virtualization dynamics and dependencies can cause significant performance and user experience issues that diminish the benefits of virtualization and risk interruption of critical business processes.

Transcript of Taking VMware Performance Monitoring Beyond VCOPS

Page 1: Taking VMware Performance Monitoring Beyond VCOPS

Taking VMware Performance Monitoring Beyond VCOPS7 Steps for Virtualization SuccessPresenterSrinivas Ramanathan | CEO | eG Innovations

Page 2: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Moderator

Holger SchulzeVP MarketingeG [email protected]

Page 3: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Live Audience Poll

“What is Your Biggest Performance Monitoring Challenge?” User experience issues Lack of visibility across virtualized environment Slow & complex problem diagnosis Proactive problem solving Chasing issues that originate in other IT

domains

Page 4: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Today’s Presenter

SrinivasRamanathanCEO & Founder eG [email protected]

Page 5: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

VirtualizationPerformance

is Critical

Page 6: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Virtualization is Critical for Businesses

6Source: Virtualization Practice 2012

VMware customers are virtualizing a significant percentage of business-critical, Tier-1 workloads.

Page 7: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Downtime is … Extremely Expensive

Downtime can jeopardize virtualization projects, if not managed properly.

Page 8: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Virtualization is a CommodityBy 2014, over 70% of workloads will be virtualized.

Page 9: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

The User’s Perspective of Virtualization The success of virtualization

depends on how application owners and their users perceive the service.

They expect the same reliability and performance they had with physical systems.

Slow performance can threaten the acceptance of virtualized applications.

Application owners understand response time and transaction rate. They really do not care about CPU, memory, network I/O, and disk I/O rates. – Bernd Harzog, Virtualization Practice

Page 10: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Network Web onESX

Active DirectorySQL

XenApp onVMware ESXZDC on

Hyper-V

License Server

Profile Server

EnterpriseApps

vCenterOracle

Client

The Administrator’s Perspective

SANSwitch

What is the root cause of the service problem?Network? vSphere? AD? SQL? Storage? Profile Server?

Page 11: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Virtualization Performance:7 Key Considerations

Page 12: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

VMware Monitoring Requirements

VMware Monitoring Requirements1 Monitor all the VMware vSphere infrastructure components

Page 13: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Manage VMware Subsystem Performance

Is the server hardware working

fine?

Is there a CPU bottleneck on the

server?

Is there sufficient memory on the

server to handle its workload?

Are the physical NICs working well?

Is there excessive disk queueing?Is any LUN

excessively utilized?

Are the VMs powered on? Which

VM is consuming most resources?

Are the vNICs and vSwitches working

properly?

Page 14: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Are any of the datastores reaching their storage limit?

Which datastores are seeing most I/O?

Are any of the resource pools at capacity?

Which VMs are taking most of the resources?

How much CPU/memory capacity does the cluster have

available?

How is VMotion activity within the cluster?

Manage VMware Subsystem Performance

Page 15: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

VMware Monitoring Requirements

VMware Monitoring Requirements1 Monitor all the VMware vSphere infrastructure components2 Multi-hypervisor support is essential

Page 16: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Multi-Hypervisor Support is Essential

Most responding organizations (56%) are running one or more additional hypervisors in addition to VMware. Only 43% of responding organization are running VMware alone.

56%

SOURCE: http://wikibon.org/wiki/v/VMware's_hypervisor_hold_may_be_waning

Page 17: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

VMware Monitoring Requirements

VMware Monitoring Requirements1 Monitor all the VMware vSphere infrastructure components2 Multi-hypervisor support is essential3 Performance monitoring must extend beyond the hypervisor and

include the VM OS and applications

Page 18: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Virtualization Performance Goes Beyond the Hypervisor and VMs

Virtualization performance today

focuses on the hypervisor and VMs.

To be effective, virtualization performance needs to look at the OS and

applications.

Page 19: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

VMware Monitoring Requirements

VMware Performance Monitoring Requirements1 Monitor all the VMware vSphere infrastructure components2 Multi-hypervisor support is essential3 Performance monitoring must extend beyond the hypervisor and

include the VM OS and applications

4 Monitoring must include configuration tracking (not just performance tracking)

Page 20: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Monitor Configuration in Addition to Performance

Configuration changes cause 30% of all performance and user experience issues

Need ability to easily trace performance issues back to root-cause configuration changes

Configuration changes need to be tracked at every tier & layer - virtual machine, OS, apps

Page 21: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

VMware Monitoring Requirements

VMware Performance Monitoring Requirements1 Monitor all the VMware vSphere infrastructure components2 Multi-hypervisor support is essential3 Performance monitoring must extend beyond the hypervisor and

include the VM OS and applications

4 Monitoring must include configuration tracking (not just performance tracking)

5 Track virtualization dependencies for performance correlation

Page 22: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Disk reads

Streaming Media AppSlow Database Queries

Excessive disk reads by one VM slows down application within another VM

Virtualization Introduces New Dependencies

Page 23: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

VMware Monitoring Requirements

VMware Performance Monitoring Requirements1 Monitor all the VMware vSphere infrastructure components2 Multi-hypervisor support is essential3 Performance monitoring must extend beyond the hypervisor and

include the VM OS and applications

4 Monitoring must include configuration tracking (not just performance tracking)

5 Track virtualization dependencies for performance correlation6 Manage virtualization as an integral part of managing your business

service, not as yet another silo

Page 24: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Virtualization is Not Yet Another Silo!

FIREWALL WEB SERVER

USER

APP SERVER DB SERVER

Login

Register

Bro

wse

A problem in one tier can affect all the other tiers. Is it the network, database, app server, or virtualization tier?

“My application is slow!”

Page 25: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Virtualization-Aware Monitoring

FIREWALL WEB SERVER APP SERVER DB SERVER

A problem in the virtualization tier can impact all the applications it supports. Monitoring systems need to be “virtualization-aware”.

`

USER

Login

Register

Bro

wse“My

application is slow!”

Page 26: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

VMware Monitoring Requirements

VMware Performance Monitoring Requirements1 Monitor all the VMware vSphere infrastructure components2 Multi-hypervisor support is essential3 Performance monitoring must extend beyond the hypervisor and

include the VM OS and applications

4 Monitoring must include configuration tracking (not just performance tracking)

5 Track virtualization dependencies for performance correlation6 Manage virtualization as an integral part of managing your business

service, not as yet another silo7 Virtualization monitoring must handle dynamic, fast-changing

dependencies

Page 27: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Dynamic, Fast-Changing Dependencies

VMotionAPP1 APP3 APP4APP2

VMware ESX server VMware ESX server

Virtualization management systems must discover dependencies in real-time and use them for automated management.

Page 28: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

VMware Monitoring Requirements:A Summary

VMware Performance Monitoring Requirements1 Monitor all the VMware vSphere infrastructure components2 Multi-hypervisor support is essential3 Performance monitoring must extend beyond the hypervisor and

include the VM OS and applications

4 Monitoring must include configuration tracking (not just performance tracking)

5 Track virtualization dependencies for performance correlation6 Manage virtualization as an integral part of managing your business

service, not as yet another silo7 Virtualization monitoring must handle dynamic, fast-changing

dependencies

Page 29: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

VMwarePerformance Monitoring

Today

Page 30: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Silo Monitoring with VCOPS

VCOPS Visibility

Page 31: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Achieving End-To-End Visibility

VCOPS Visibility

An amalgamation of monitoring tools is needed

to provide end-to-end monitoring, diagnosis and

reporting.

Page 32: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Fragmented Silo Tools Are the Problem

Cloud Private, Hybrid,Public

VirtualVMware, Citrix,Microsoft, IBM,Red Hat, Solaris

PhysicalX86, SPARC, PARISC, RS6000

Desktop Apps Storage Network Compute

? ?

?

?

?

?

?

?

Traditional tools don’t deliver actionable performance insight -slow, fragmented, confusing.

?

?

?

?

?

?

?

?

Page 33: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Infrastructure Triage is a Hot Potato!

End UserLAN

Admin

Firewall admin

Server admin

VMware admin

Domain admin

ERP Admin Sys admin ApplicationAdmin

The serveris working

OK

No othercomplaints

All lights Are green

We don’t see anything

wrong

Database Admin

“My application is

slow!”

VMs are lightly loaded

EverythingIs OK

Not ourproblem

Looks fine Not mine

either

Talk tothe other

guys

IT Service Manager

Page 35: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Traditional Monitoring is …

Manual, slow, frustrating Low visibility ahead Who connects the dots

(“correlation”)? You And what if your

environment is changing faster than your map …

SLOW & REACTIVE problem resolution

… still like this?

Page 36: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Next Gen Performance Monitoring

Automated, fast, easy High visibility ahead Who connects the dots?

System (Auto-Correlation) Keeps up with changing

environment and conditions FAST & PRE-EMPTIVE problem

resolution … or like that?

Page 37: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Compare & ContrastTraditionalMonitoring

Next Gen Performance Monitoring

Visibility Limited visibility – one/few silos. Not virtualization-aware.

Broad and deep visibility end-to-end.

Correlation Many, many metricsManual correlation and analysis

Auto-correlation and analytics; Actionable insights to solve the problem

Alerting Alerts often after the fact, as users complain

Predictive analytics enable pre-emptive diagnosis and action before user impact

Diagnosis Complex, slow, manual, fragmented

Simple, fast, automated, holistic

Page 38: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

VMwarePerformance Monitoring

Next Gen

Page 39: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Live Solution Tour: eG Enterprise

Page 40: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Unmatched Performance Visibility

Cloud Private, Hybrid,Public

VirtualVMware, Citrix,Microsoft, IBM,Red Hat, Solaris

PhysicalX86, SPARC, PARISC, RS6000

Desktop Apps Storage Network Compute

!

Complete, correlated visibility beyond basic health. Actionable insight into service performance & dependencies.

Root

cause

Page 41: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

eG Enterprise: VMware Service Manager

Identify & resolve problems preemptively,

before users call!

Network? Database?

Application?

VMware?Storage?Active Directory?

The Service Manager is a General Practitioner for your VMware Infrastructure.

eG Enterprise ManagerService Owner

Page 42: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

eG Enterprise Provides Broad Virtualization Support

Page 43: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

The eG Universal Agent

• A single agent license for Microsoft, Linux, Sun Solaris, HPUX,IBM AIX, VMware, Tru64

• A single price, regardless of OS or server configuration - 2, 4, 8, 16 CPUs

• A single agent for monitoring any application

• A single price to manage multiple applications on the same server

• Auto-upgradeable

• Agentless monitoring option

• 100% web-based – HTTP/HTTPS

Page 44: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Correlating Performance & Configuration: A Real-World Example

Days after a P2V migration, many user complaints were received

Even RDP access to the front-end server was failing

Some users experienced failuresmid-way through a session.

At times the web site was not accessible.

Page 45: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Correlating Performance & Configuration: A Real-World Example

eG’s performance monitor reveals that the network connection failure was the cause.

Page 46: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Correlating Performance & Configuration: A Real-World Example

The default gateway setting was reset several times.

The eG Configuration Tracking Console

The default gateway had changed several times during the day!

Page 47: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Correlating Performance & Configuration: A Real-World Example

A search of the Microsoft Knowledge Base indicates that Microsoft Windows OS can have connectivity problems when multiple default gateways are configured on a server.

Page 48: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Finding the True Root-Cause of the Problem

It’s Not VMware

Page 49: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

eG Enterprise Delivers

VMware Performance Monitoring Requirements eG Enterprise

Capabilities1 Monitor all the VMware vSphere infrastructure components2 Multi-hypervisor support is essential3 Performance monitoring must extend beyond the hypervisor

and include the VM OS and applications

4 Monitoring must include configuration tracking (not just performance tracking)

5 Track virtualization dependencies for performance correlation6 Manage virtualization as an integral part of managing your

business service, not as yet another silo7 Virtualization monitoring must handle dynamic, fast-changing

dependencies

Page 50: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

ROI of eG Innovations

• Reduce downtime• Increase application availability• Boost user experience

Boost User Satisfaction

& Productivity

• Simplify, automate & accelerate diagnosis & troubleshooting

• Optimize staffing levels & reduce OPEX

Reduce IT Support

Cost & Complexity

• Increase hardware utilization • Leverage investment in software• Right-size & optimize environment

Reduce Infrastructure Cost & Avoid Cost Overruns

• Accelerate deployments & rollout• Reduce risk, deliver successful projects

& peace of mind

Deliver Projectson Time, on Budget,

on Target

Page 51: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Sample eG Innovations Customers

Page 52: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Next Steps

Free Trialhttp://www.eginnovations.com/freetrial

Send an [email protected]

Call Us+1 (866) 526 6700

Page 53: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Q&A

Page 54: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Visit eG Innovations @ Booth 2428

Page 55: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

B A C K U P

Page 56: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Manage All the VMware Components

Are the physical NICs working fine?

Are the vSwitches ok?

Is any of the vNICs heavily loaded?

Are the VMs powered on? Which

VM is generating most traffic?

Page 57: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Manage All the VMware Components

Page 58: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

What is Needed

End-to-End, Top to Bottom

PerformanceVisibility

Page 59: Taking VMware Performance Monitoring Beyond VCOPS

© eG Innovations, Inc | www.eginnovations.com

Manage All VMware Components

End-to-endPerformance Monitoring