Taking uc to the next level

49
Local Edition Taking Cisco UC to the Next Level with Collaboration Release 10.x Daniel Nicholson Collaboration Consulting Systems Engineer (Southeast Territory)

description

CLLE FL 092014

Transcript of Taking uc to the next level

Page 1: Taking uc to the next level

Local Edition

Taking Cisco UC to the Next Level with Collaboration Release 10.x

Daniel Nicholson

Collaboration Consulting Systems Engineer (Southeast Territory)

Page 2: Taking uc to the next level

© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition

Agenda

Foundational Features…to get to the next level

Endpoint Technology…to get to the next level

Telepresence Infrastructure…to get to the next level

Collaboration on the Edge…to get to the next level

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Taking My UC to the Next LevelWho Doesn’t Want The Following?

• Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities

• Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools

• Streamlined upgrade process for taking advantage of rapidly released features

• Ability to proliferate video with new cost-effective and innovative collaboration endpoints while leveraging existing investments by video-enabling existing telephony endpoints

• Single, easy-to-use videoconferencing infrastructure for single or multi-CUCM cluster environments servicing ad-hoc, rendezvous, and scheduled conferences with the ability to scale to thousands for live streaming, conferencing, content sharing, and VoD

• Business-to-Business and Remote Access-based communication options to collaborate with any internal and external parties wherever they are regardless of their business video capabilities

• Fully featured desktop and mobile client that is unified into all UC workloads while also supporting low touch deployment and simplified user onboarding

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Local Edition

Foundational FeaturesTaking Cisco UC to the Next Level

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Foundational FeaturesHighlights (See CUCM 10.x Provisioning and Dial Plan session for details)

Get Active Directory in order Globally dial-able number in appropriate AD field Filterable object to determine cluster membership

CUCM 9.x+ blended Identity and URI dialing

CUCM 10.x for ILS full dial plan replication Home Cluster discovery

CUCM 10.x for provisioning Auto Create free Jabber IM/P Clients on AD import Quick Add or BAT to create CSF IVR for phones

CUCM 9.x+ for Service Discovery UC Services and Service Profiles Configured Jabber discovers home cluster from ILS network Jabber Logs into home cluster, queries for UC Services Home cluster provides assigned UC Services and Jabber

will logon to each service

In summary….go 10.x for Dial Plan and Provisioning!

amer.cisco.com

+1408555121285551212

[email protected]

UC ServicesIM and

PresenceVoice/Video

Visual VoicemailWebEx

DirectoryCTI Control

AD(&(objectclass=user)(|(co=United States)(co=Mexico)))

(&(objectclass=user)(|(co=United Kingdom)(co=France)))

Auto-createon AD import

emea.cisco.com

SME orCentral Cluster

ILS ExchangeUser’s URIs

User’s E.164sUser’s Home Cluster

AD Attribute PopulationtelephoneNumber = +14085551212

otherTelephone = 85551212mail = [email protected]

Login to correct and query for

Services

Provide Services and login

instructions

Follow SRV record and

attempt cluster discoveryReturn Home Cluster URL

For Service Discovery

Service Profile

_cisco-uds._tcp.abc.com.SRV 1 1 8443 cucm.abc.com

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• What is it?–New (free) tool in 10.0 (replaces PAWS-M from 9.x)

–Part of Unified Management strategy

• What does it do?–New Installs

–Cluster-wide and multi-cluster upgrade/reboot automation & orchestration

–Points to ESXi APIs, installs on newly created VM

–Server/Cluster migrations with version-skipping

–Performs IP/hostname changes (CUCM today)

–Supports from 6.1+ (on MCS or VM), to 10.0 (on VM only)

• Customer / partner benefits–No more multi-hop SW upgrades: single-step from 6.1+ to 10.0

–No more “server” problems: single-step MCS to VM or VM to VM

–Removes most of the “process” issues with CUCM migrations

• About Software Releases–Cisco Collaboration switch to Agile software development methodologies allowing for Iterative and incremental development, rapid cross-functional changes.

–Allows time to release with much fewer bugs at each iteration yielding a highly stable FCS release

–Old way of thought for deploying .0 releases no longer applicable due to strict QA guidelines and system release alignment

–Only 1 SU’s for 10.0 (for HCS), going strait to 10.5 (May). It is very possible, within feature parity, that 10.5 more stable than latest 9.1?

–Customers will be moved to 10.5 track due to discovered bug

PCD

MCS 7800(UCM 6.1+)

CUCM 10.0

(UCM 8.0+)

VMware/CUCM APIs

Cisco Prime Collaboration Deployment (PCD)Migration to 10.x With Ease

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Personal Multiparty(Named Host, 4 Party) + + + +

WebEx Meetings(named host) + + + +

Unity Connection + + +

Jabber Clients N/A N/A

Expressway (remote worker support) N/A N/A

Jabber IM/Presence(includes firewall traversal)

# of Device Support Multiple Multiple Two / One One One

Device Type Support Video Video Video Voice Analog / Voice

Prime Collab (Standard Edition)

License TypeCUWL

ProfessionalCUWL

Standard

UCLEnhanced+ /

Enhanced

UCLBasic

UCLEssential

Price $500 $325 $295 / $210 $125 $40

on-prem & WebEx Messenger

on-prem & WebEx Messenger

*Personal Multiparty

Allows for up to 4 participants in a CUCM endpoint-generated ad-hoc or rendezvous video conference

WebEx MeetingsOne Named Host subscription for 1 year for WebEx Meetings (cloud) and one user license for CWMS (on-premise); included in CUWL Pro

Expressway Remote WorkerSupports firewall traversal for all IM and Presence federation, as well as all types of communication to Remote Jabber clients

Prime CollaborationPrime Collaboration Standard included with CUCM

= included w/ license+ = optional add-on w/ licenseN/A = not available w/ license

System Release 10 Licensing Incentives

*Provides for virtualized bridging and screen licensing using the following ratios:

vTS n/150 + 2SLs n/30 + 8

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Taking My UC to the Next LevelWhat do I have at this point?

• Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities

• Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools

• Streamlined upgrade process for taking advantage of rapidly released features

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Endpoint TechnologyTaking Cisco UC to the Next Level

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Fix the problem of underutilized VC

We are 100% about the user experience:

Must be “delightful”

Must be simple!!!

Must draw users to it

*Anybody* can use it!

One-button-to-push

MIC60

Homogeneous Interface

Touch Pad

WebEx

Cisco’s collaboration applications

To name just a few….

Crestron???

Cisco Telepresence Endpoint StrategyPervasive Collaboration with User Experience

CUCM RegisteredEX Series

IOS Proximity

Jabber IOS

MX700

Cisco Finesse Agent Desktop

Jabber Guest

Touch 10

DX Series

WebEx UI

MIC60

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Utilizes the IX control protocol channel supported by CUCM, VCS, Conductor and

TelePresence Server to control aspects of a conference

Allow users to see participant lists & control conference settings on endpoints

• See indicator for the active speaker

• See indicator for participant mute

• Click to remove participant from the

conference

• Control the layout you receive from TS

Cisco Touch ActiveControlPervasive Collaboration with User Experience…

Available only on Cisco touch panels. More to come

Simplifies and creates a single Cisco Collaboration experience

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Touch pads are paramount to the

User Experience

No Remote for SX80 / MX700 /

MX800

New standard GUI for both Touch 8

and Touch 10

Funded Futures

Ability to share attendee list

to/from WebEx

Room Controls

Annotation

Cisco TouchPervasive Collaboration with User Experience…

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CUCM 10.x + TC 7.x

EX/DX Device Templates for EM

TC 7.x Sign-in key

Perfect for User Video Hoteling

Becomes your phone (URI, Voicemail, etc.)

Call Center Video Agents (Special Customer Handling)

Shared Cubicles

Quiet Rooms

Traveling Users (Cross-Cluster Extension Mobility)

Video Hoteling with Extension MobilityPervasive Collaboration with Adoption…

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List Price $3990Pervasive full HD Video in a small box

“Telepresence in every conference room”

Meant for small 1-5 person tables

SpecificationsSupports Intelligent Proximity

1080p30

83 deg. FoV with FECC

Built-in MIC, can add one external MIC

Mounts on wall, above monitor or rests on table below monitor (can flip camera device and picture auto adjusts)

PoE+

Both HDMI and VGA cable (auto detect)

Touch 10 and FECC support summer 2014

SX10Pervasive Collaboration with Adoption

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Audio on your handset, Video on your PCUnique To Cisco!

Why not just go softphone?Ergonomics. We’ve found most users want and have a separate device off to the side, not included in multitasking activities on the desktop

PC audio with headset does not compare to wide-band audio of a hard phone

Is your laptop stable enough to run soft client with voice and video 100% of the time?

Cost and lifespan of a decent headset compared to hard phone

Jabber DeskPhone Video Split Media Using the Cisco Audio Session Tunnel (CAST) Protocol

Wideband audio is terminated on the handset, HD Video on PC

Requires Medianet MSI Driver on PC for CDP. Here’s how it works:

PC’s CDP driver tells phone it’s IP address and contacts phone who is listening for CAST and session established (L3 connectivity required on TCP 4224)

Phone becomes SIP/SCCP setup (SDP) proxy between Jabber JCF and CUCM

When CUCM asks phone for audio channel information, it provides its own IP address/port. When CUCM asks phone for video channel information , it provides Jabber’s IP address/port.

Switchport must trust DSCP and not CoS, or video packets will be re-written to DSCP 0, as Jabber does not set CoS

Works with J4W and all phones supporting CAST:

7941, 7942, 7945, 7961, 7962, 7965, 7971, 7975, 8941, 8945, 8961, 9951, 9971, 7821, 7841, 7861

79XX SCCP only

WidebandAudio

HDVideo

Desktop Video EverywherePervasive Collaboration with Adoption

Trust DSCP or specific marking policy(not trust CoS)

Cisco SIPor SCCP Phone

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MX200 G2

MX700

MX800

Touch 10 P60 SpeakerTrack60

SX80

New Collaboration EndpointsPervasive Collaboration…(Covered in detail in another session)

MX200 G2

$17,900 list 17% reduction in price from MX200 G1

SX80 codec-based endpoints (H.265)

SX80 Integrator Kits

~40% reduction in price compared to C series

Between C60 and C90 (in/out), but below a C40 in price

MX700

Single ($49,900 list) or Dual Camera ($55,900 list) options

~40+% reduction in price compared to Dual P65

MX800

Single ($49,900 list) or Dual Camera ($55,900 list) options

~40+% reduction in price compared to Single P65

SX10

$3990 list. Most affordable HD+ room system yet

Premium Resolution Now Included

SX10/20, MX200/300 G2, MX700/800, SX80 Int. packs

Touch 10 Interface Included with MX Series and SX80-based endpoints

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What is HEVC / H.265?

New compression standard introduced (Call for proposal) in 2010

Multiple Cisco patents adopted

Main Profile H.265 complete. Other profiles yet to come (SVC, MVC)

What do I get and what does it require?

Higher Compression, Less bandwidth, larger resolutions (“8K”, or UHD resolution…7680x4320)

Up to 50% bandwidth reduction at same quality

1080p30 @ ~768kbps

Requires 5x processing to encode, 2x to decode. This means new hardware. New SX80-based endpoints have 36 cores

Can I take advantage of H.265 today with Cisco?

Yes, for P2P calls between Cisco endpoints based off of our newest codec. Significant benefits for greenfield deployment.

CUCM 10.x and, if used, conductor XC2.3 required

There are no H.265 bridges, immersive, or desktop solutions on the market today, bridging must be done at H.264

High Efficiency Video Coding (H.265)Cisco H.265 Leaders

Bridge

H.265

H.264

MX700

MX800

H.264

EX90

CUCM 10Conductor XC2.3

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H.264 not going away any time soon. Must support and transcode for years to come!

Conversion to H.265 for existing video customers slow process

Cisco can add H.265 capable endpoints to network moving forward

SX80, MX700, MX800 – processing is there to handle current and future profiles

Most expensive part of a video network

In Future with Cisco (dates TBD)

Migrate to H.265 bridge

H.265 Jabber desktop (dependent on desktop HW advancements)

Convert H.264 to H.265 from the edge (how TBD)

If direction is Full H.265 capable network, very little loss of investment *today* with Cisco greenfield deployment

High Efficiency Video Coding (H.265) When can I take full advantage of H.265?

Page 19: Taking uc to the next level

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Taking My UC to the Next LevelWhat do I have at this point?

• Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities

• Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools

• Streamlined upgrade process for taking advantage of rapidly released features

• Ability to proliferate video with new cost-effective and innovative collaboration endpoints while leveraging existing investments by video-enabling existing telephony endpoints

Page 20: Taking uc to the next level

Local Edition

Telepresence InfrastructureTaking Cisco UC to the Next Level

Page 21: Taking uc to the next level

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Telepresence Server is direction moving forward. MCU 4.5 might be last feature release (bug fixes moving forward)

Conductor in front of bridges

Endpoints Registered to CUCM

MRGL for ad-hoc, SIP trunk / API to conductor for Rendezvous, TMS for scheduled

Bridge can be registered directly to CUCM as well

Goal is to leverage a single video infrastructure across entire system for all video types: Standard/Immersive by way of ad-hoc/rendezvous/scheduled calls

Will continue to expand audio-only capabilities with our TP bridges

Continue to optimize bridge resources, bridge placement and media path

Will continue to lead in H.265 HEVC standards body and develop SVC/MVC technologies

PVDM3/4+ are voice application centric

CUCM and Video ArchitectureCisco’s Bridging Strategy Moving Forward

Page 22: Taking uc to the next level

© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition

Is at the heart of Cisco’s bridging strategy

Conductor is a layer of abstraction between endpoints and their video bridging resources and a video policy engine

It virtualizes pools of MCUs that require similar policy

It leverages mixed pool resources

Actual bridges run in “Remotely Managed” mode

Bridging policy triggered by URI (ex. [email protected]) or by API

Dynamically routes around outages and overflow conditions

Options

Free with 1 MCU or Telepresence Server

Mid-market (cluster of 2, 50 sessions)

Full (clusters of 3, 2400 sessions)

Goal is consolidation bridging architecture

Must understand types of audio/video conferences to understand all arch. benefits

Ad-Hoc (ex. CUCM), Rendezvous, Scheduled

CUCM and Video ArchitectureConductor – What is it

MCU 2

TP Server 1

MCU Pool

Conductor

API

CUCM/VCS

APISIP call to URI

Page 23: Taking uc to the next level

© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition

Centralized video FW/Internet Traversal

Single centralized Conductor attached to all CUCMs with centralized CAC

Centralized Resources servicing all types of calls (Ad hoc, Rendezvous, and Scheduled)

Distributed Resources servicing all types of calls (Ad hoc, Rendezvous, and Scheduled)

Integration into WebEx

All devices registered to CUCM

Greatly Simplified with Conductor!!!

We are nearly there

Unified CM Unified CMUnified CM

Session Management

Edition

Ad hoc\Rendezvous\Scheduled videoconferencing

Conductor

Ad hoc\Rendezvous\Scheduled videoconferencing\

Audio

Ad hoc\Rendezvous\Scheduled videoconferencing\

Audio

TMS

VCS-C VCS-E

Comprehensive TelepresenceArchitecture with Conductor, FY14

Page 24: Taking uc to the next level

© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition

CUCM and Video ArchitectureAdvanced Conferencing Capabilities

CUCM or VCS API Managed

SJC CUCM Cluster

ConductorCluster

Integrated into CUCM EL-CAC

Intelligently route around bridge failures

intelligently route around bridge failures or out-of-port situations (using reserved cascade ports*)

Supports Geographic Cascading, optimally placing endpoints on MCUs to minimize bandwidth and resources.

1. Presenter at HQ dials [email protected] joins TS1

WAN

TCS

SJC TS 1 SJC TS 2

MCU Pools API Controlled

3. 10 more HQ participants join [email protected] and TS1 is full

HQ SJC“west” region

Richardson, TX“south” region

TX TS 1

4. Conductor dynamically overflows to TS2 and creates a cascade link between TS1 and TS2

TX CUCM Cluster

2. TP Conductor Rule: If URI contains “allhands”, automatically record, perform analytics, and stream the conference

FULL West MCU Pool

South MCU Pool

*TS Cascading coming August 2014. Available today on MCU

x 10

x 10

1. SJC Endpoint dials rendezvous or initiates ad-hoc call, CUCM knows to put it on HQ MCUs and Conductor knows TS1 is down, places call on TS2

5. Next caller joins [email protected], conductor starts conferences and conductor cascades from TX MCU1 to SJC TS1, and subsequent south region endpoints will join here but only requiring 1 cascade link across the WAN

Page 25: Taking uc to the next level

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ConductorCluster

TCS Passes .mp4 to SnS via API integration (using

FTP)

Capture Transform, and Share (CXS)Combining Streaming and Conferencing SIP/H.323

using H.264

Show and ShareMXE w/ Pulse

AnalyticsTCS with

Windows Media Streaming Svr.

SnS passes .mp4 to MXE for transcoding into

various bitrates and overlays

MXE Returns VoD files with analytics metadata

Wowza

SnS moves VoD to Wowza for scalable

streaming

Any Device

HTTP(S)

SnS redirects devices to Wowza for Live or VoD

How to I scale my video and really utilize it for mass communications, archiving, and viewing/reviewing?

CXS is an extension off your video infrastructure investment

Telepresence Content Server (TCS) has the video, and any video endpoint can dial it. CXS takes it from there

There is no reason why a WebEx cannot be in the live meeting

What can we accomplish?

Create rules to automatically capture our video, transform it, and make it securely accessible

Viewed from any device

Scaling to thousands (multicast or ECDS)

Archive it for easy and efficient viewing (PULSE)

Securely extend to Internet

URI contained “allhands”

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Local Edition

Extending Collaboration Outside of your Network

Taking Cisco UC to the Next Level

Page 27: Taking uc to the next level

© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition

Cisco Collaboration Meeting Room (CMR)Always Available - Video, Audio, and Content Sharing Conferencing

Definition: CMR combines all benefits from Video and WebEx in One Meeting, One Experience

CMR is enabled as a premise based or cloud based conferencing solution CMR conferences include Personal (meet-me), Instant (ad-hoc), or a

Scheduled conference

Page 28: Taking uc to the next level

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Collaboration Meeting Rooms Deployment Options

CMR Cloud

Hosted by Cisco WebEx

Available Q3CY14

CMR Hybrid

TelePresence on Premises plus Cisco WebEx

Available Now

CMR Premise

TelePresence infrastructure @ Customer Datacenter

Available Now

Page 29: Taking uc to the next level

© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition

Cloud based TelePresence Video and WebEx Meeting

Center from the WebEx cloud

One Button to Push

Scheduled meetings

Personal CMR URL

Licensing

Web Conferencing

Delivered as:

Instant Meetings

CMR Cloud

Premises based TelePresence Video + WebEx Meeting

Center from the WebEx cloud

CMR Hybrid CMR Premises

Premises based TelePresence Video

Scheduled via PT or WebEx Site

Start via PT or WebEx Site

With WXeTP, Schedule via PT in Outlook, or TMS

Scheduled via Outlook or TMS, or third party

Add third person to a 2 person point to point meeting

CMR Premises for video only

WebEx Meeting Center with CMR

TMS, TelePresence Server, VCS/ExpresswayWebEx Meeting Center

TMS, TelePresence Conductor, TelePresence Server, VCS/Expressway

WebEx Meeting Center Host licensing

WebEx Host based licensing +TP screen licenses

Personal Multiparty Host licensing or TP screen licenses

Available Q3CY14 Available Now Available Now

Page 30: Taking uc to the next level

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Personal CMRA personalized, always-available

collaboration meeting resource for every user – Just Meet – Anytime

3 Cisco Collaboration Meeting Room Types= Deployment Flexibly, Reach Anyone, Collaborate Effectively

Scheduled CMR For reserving conference rooms and

guaranteed bridge resources plus OBTP – using Outlook or web based Scheduling

Instant (Ad-hoc) CMROn-demand meeting – when you

need to add a third person into your conversation or start as needed

Page 31: Taking uc to the next level

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Cloud Collaboration Meeting RoomsOne Meeting, One Experience

One Meeting - scheduled, instant or always - on personal meeting rooms with audio, video and data sharing

Seamless scale from Cloud: up to 25 video endpoints & 500 video enabled WebEx users in a single meeting

Based on proven technology: WebEx Meeting Center plus Cisco TelePresence Video Conferencing

Broad endpoint support – join and participate in meetings using any device

Page 32: Taking uc to the next level

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WebEx Meeting Center with CMR – FCS Q3CY14Now TelePresence User Experiences from WebEx Cloud

Cisco TelePresenceEndpoints

3rd Party Standards BasedTelepresence Endpoints

Lync 2010Lync 2013

WebEx MobileJabber Mobile

WebEx Desktop, Jabber

DesktopCollaboration

Cisco WebEx Meeting Center

Page 33: Taking uc to the next level

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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Manually join from any endpoint via SIP/H.323 URI Or join with one-click from your soft-clientOr use Intelligent Proximity

Join Before Host preference supported with Video “waiting room” experience

WebEx CMR: Joining a CMR from Video Devices

Page 34: Taking uc to the next level

© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition

Taking My UC to the Next LevelWhat do I have at this point?

• Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities

• Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools

• Streamlined upgrade process for taking advantage of rapidly released features

• Ability to proliferate video with new cost-effective and innovative collaboration endpoints while leveraging existing investments by video-enabling existing telephony endpoints

• Single, easy-to-use videoconferencing infrastructure for single or multi-CUCM cluster environments servicing ad-hoc, rendezvous, and scheduled conferences with the ability to scale to thousands for live streaming, conferencing, content sharing, and VoD

Page 35: Taking uc to the next level

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Unified CM & applications

VCS-C/E (Expressway)Firewall Traversal

AnyConnect VPN

AnyConnectLayer 3 VPN SolutionSecures the entire device and it’s contentsAny allows users access to any ASA permitted applications & data

Collaboration Edge on VCS or ExpresswaySession-based firewall traversal for Jabber workloadsOnly Jabber application allowed throughIs free for Jabber with “Expressway”

What is Expressway?Expressway E ~ VCS-EExpressway C ~ VCS-CIs free flavor of VCS rebranded for 100% CUCM registered endpointsDevice Registrations not allowed (all on CUCM)H.323 interworking from Internet supportedNo need to convert off of VCS

Collaboration Client Remote AccessOptions

Page 36: Taking uc to the next level

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Jabber Clients

IP Communications

Immersive TelePresencePersonal TelePresence

IM andPresence

VisualVM

Directory

InsideFirewall

VCS-Eor Expressway

Edge

VCS-C or Expressway

Core

UCM

OutsideFirewall

Collaboration on the EdgeVCS / Expressway Mobile Remote Access with x8.1+

JCF

HTTPS

XMPP

UDS/HTTPS

SIP/RTP

VoiceVideo

TURNServer10.5

Media

What will it work withJabbers (Windows, Mac, iOS, Android)DX650Video Room (SX, MX, C-series) XMPP Federation (x8.2)

Outside corporate firewall (Public Internet) Inside corporate firewall (Intranet)

*Note that on initial release (x8.2), Jabber Guest and Mobile Remote Access cannot be on the same Expressway pair.

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Outside corporate firewall (Public Internet) Inside corporate firewall (Intranet)

InsideFirewall

VCS-E orExpressway Edge

VCS-C or Expressway Core

UCM

Collaboration on the EdgeHigh Level Operation

Expanded x8.1 port

range

XMPP TCP/7400HTTPS/SSH TCP/2222

HTTP for UDS TCP/8443XMPP TCP/5222

Need Public CA Certificate on

Expressway Edge(Special Requirements)

Need Public or Enterprise CA Certificate on

Expressway Edge

Additional Internet SRV Records_collab-edge._tls.abc.com.SRV 1 1 8443 vcse.abc.com

Additional Internal SRV Records_cisco-uds._tcp.abc.com.SRV 1 1 8443 cucm.abc.com

1. User Login, Domain suffix extraction (one time)2. SRV Lookup for _collab-edge.tls.abc.com, initial

connection for cert verification3. User Logs In4. Secure HTTP Tunnels created5. Jabber requests service profile from CUCM6. CUCM Replies with services and instructions7. Jabber registers to and uses different workloads (per

service profile

[email protected] jblow…………..

IM/P Cluster

_xmpp-server._tcp.abc.com.SRV 1 1 5269 vcse.abc.com

B2BIM/P

Federation*Note that on initial release (x8.2), Jabber Guest and Mobile Remote Access cannot be on the same Expressway pair.

Page 38: Taking uc to the next level

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Native ability in browser to do voice and video (B2B, B2C)

No Camera, will do audio only

WebRTC is a part of HTML 5 accessed via APIs

–Over 1,000,000,000 browsers already

HTML 5 Ratified, but at least a year before widespread use

–Only includes Google’s proprietary codec

Introducing Jabber Guest … “browser-based Jabber Video”

–https://sjc-jabberc-ext.cisco.com/call/[email protected] or

–https://sjc-jabberc-ext.cisco.com/call/[email protected]

Desktop and Mobile devices

SDK to build around your own apps

–Sample code / widgets provided

HTML 5 / WebRTCWhat’s the deal ?

Page 39: Taking uc to the next level

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Cisco Jabber Guest–Extends telepresence communication into the Enterprise via browser or mobile application.

–Targeted for basic Telepresence calls

–SDKs provided for custom integration of Jabber Guest functionality into your business web pages or mobile applications

–Does not support VP8, plug-in required with browser

–One or clustered VM, simple deployment

–Free Cisco product, requires Expressway/CUCM (Expressway Rich Media Licensing)

Mobile Advisor–Extends collaboration beyond simple telepresence into the Enterprise via any browser. Includes Live Assist – screen & app sharing, annotations, co-browsing, content push, multi-party video, context capture & sharing, visual self service, Cisco contact center integration

–Targeting more specific vertical applications

–Supports VP8, no plug-in required with browsers

–More complexity with added functionality

–Cisco partner product with costs

Cisco Browser-based solutionsCompare and Contrast

Page 40: Taking uc to the next level

© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition

Secure FW Traversal

Jabber Guest Operation with Expressway x8.2+ (subject to change at FCS)

1. User clicks on external URL. TLS Handshakes occur and Expressway HTTP proxy functionality sends the request to JG for validation (shown).

2. If the URL (Link) is in good form or not restricted, JG returns the WebApp and Plugin (CVPE / H.264)

3. The browser subsequently requests a call resource (ROAP GUID)

4. JG Server makes an XML-based API to VCS-C to provision TURN credentials

5. JG Server replies to browser with ROAP call GUID and TURN server destination

6. STUN Binding Request and Response and the Green Active Call Button shows up on the browser

7. Browser sends HTTP Post ROAP offer with SDP and TURN Relay IP address to JG

8. JG sends SIP invite towards destination via VCS-C, through CUCM, to endpoint

9. Endpoint and CUCM Respond to call setup

10. Jabber Guest provides the browser the VCS-C SDP answer in ROAP HTTP OK

11. Browser sends/receives media in STUN-wrapped RTP, VCS-E (un)wraps and sends/receives RTP media towards the endpoint

Jabber GuestServer

Expressway E(VCS-E)

x8.2+

Expressway C(VCS-C)

x8.2+ CUCM8.6+

Browser

HTTP and HTTP ROAP call control

SIP

STUN-Wrapped RTPRTP

STUN/TURN

XML API

TLS (TCP 9443)TURN (UDP 3478)

*Note that on initial release (x8.2), Jabber Guest and Mobile Remote Access cannot be on the same Expressway pair.

Page 41: Taking uc to the next level

© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition

CUCM/IMP 10.5 (May)Stability (Bug fixes to 10.0)

CMR Management via CUCM user pages

Jabber 9.7Collaboration Edge

VCS x8.2 (June)Collaboration Edge

New Reverse Proxy support

XMPP Federation

HTTP for Jabber Guest

Additional Stability

TMS 14.4 / TMS-XE 4 / TMS-PE 1.2 (May)Part of “Knightsbridge 2” release

New endpoint support

O365 with Exchange 2013 support

TMS Phonebooks for CUCM registered endpoints

On-Prem CMR capabilities (function of TMS-PE)

Core Architecture Software ReleasesWhat Version/Platform to be on next and Why

Conductor XC 2.3 (May)Part of Knightsbridge 2

CMR capabilities

TS 4.0 (May-June)Part of Knightsbridge 2

If doing WET and registering bridge directly to CUCM

November FY14Part of Knightsbridge 3

Conductor the center of all bridging

Expect updates to TMS, Conductor, and Bridge

Page 42: Taking uc to the next level

© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition

Taking My UC to the Next LevelWhat do I have at this point?

• Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities

• Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools

• Streamlined upgrade process for taking advantage of rapidly released features

• Ability to proliferate video with new cost-effective and innovative collaboration endpoints while leveraging existing investments by video-enabling existing telephony endpoints

• Single, easy-to-use videoconferencing infrastructure for single or multi-CUCM cluster environments servicing ad-hoc, rendezvous, and scheduled conferences with the ability to scale to thousands for live streaming, conferencing, content sharing, and VoD

• Business-to-Business and Remote Access-based communication options to collaborate with any internal and external parties wherever they are regardless of their business video capabilities

• (See Jabber Session) Fully featured desktop and mobile client that is unified into all UC workloads while also supporting low touch deployment and simplified user onboarding

Page 43: Taking uc to the next level

Local Edition

Wrap Up

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Participate in the “My Favorite Speaker” Contest

• Promote your favorite speaker through Twitter and you could win $200 of Cisco Press products (@CiscoPress)

• Send a tweet and include – Your favorite speaker’s Twitter handle <Speaker – enter your twitter handle here>– Two hashtags: #CLUS #MyFavoriteSpeaker

• You can submit an entry for more than one of your “favorite” speakers

• Don’t forget to follow @CiscoLive and @CiscoPress

• View the official rules at http://bit.ly/CLUSwin

Promote Your Favorite Speaker and You Could be a Winner

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Complete Your Online Session Evaluation

• Give us your feedback and youcould win fabulous prizes. Winners announced daily.

• Complete your session evaluation through the Cisco Live mobile appor visit one of the interactive kiosks located throughout the convention center.

Don’t forget: Cisco Live sessions will be available for viewing on-demand after the event at CiscoLive.com/Online

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Page 46: Taking uc to the next level

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Continue Your Education

• Demos in the Cisco Campus

• Walk-in Self-Paced Labs

• Table Topics

• Meet the Engineer 1:1 meetings

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Page 47: Taking uc to the next level

Local Edition

Page 48: Taking uc to the next level

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 48

Complete Your Online Session Evaluation

• Give us your feedback and youcould win fabulous prizes. Winners announced daily.

• Complete your session evaluation through the Cisco Live mobile appor visit one of the interactive kiosks located throughout the convention center.

Don’t forget: Cisco Live sessions will be available for viewing on-demand after the event at CiscoLive.com/Online

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Page 49: Taking uc to the next level

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 49

Continue Your Education• Demos in the Cisco Campus

• Walk-in Self-Paced Labs

• Table Topics

• Meet the Engineer 1:1 meetings

49