Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation...

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Alexandria Senior Law Day June 22, 2019 Christine N. Kieffer – Senior Director FINRA Investor Education Foundation Taking Action: Fighting Financial Fraud

Transcript of Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation...

Page 1: Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation christine.kieffer@finra.org . Title: Microsoft PowerPoint - Alexandria Senior Law Day_2019.06.22 Author:

Alexandria Senior Law DayJune 22, 2019

Christine N. Kieffer – Senior Director

FINRA Investor Education Foundation

Taking Action: Fighting Financial Fraud

Page 2: Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation christine.kieffer@finra.org . Title: Microsoft PowerPoint - Alexandria Senior Law Day_2019.06.22 Author:

A Call from Ruth

Page 3: Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation christine.kieffer@finra.org . Title: Microsoft PowerPoint - Alexandria Senior Law Day_2019.06.22 Author:

FINRA Foundation © 2019 2

Who We Are

FINRA

o Not-for-profit regulator

o Authorized by Congress

o Mission: • investor protection

• market integrity

FINRA Foundation

o Research and outreach

o Financial capability for all Americans

Page 4: Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation christine.kieffer@finra.org . Title: Microsoft PowerPoint - Alexandria Senior Law Day_2019.06.22 Author:

Prevalence and Impact of Fraud

Sources: FINRA Investor Education Foundation research reports, Financial Fraud and Fraud Susceptibility in the United States (2013) and Non-Traditional Costs of Financial Fraud (2015).

3FINRA Foundation Copyright 2019

Page 5: Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation christine.kieffer@finra.org . Title: Microsoft PowerPoint - Alexandria Senior Law Day_2019.06.22 Author:

• Anyone can be a victim; profiles vary by scam type

• Engage in certain behaviors:

Who’s at Risk?

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Single, older, female, <education, <income

Any age (including young adults)

Male, 55-65 y.o., >financial lit, >income, >education, self-reliant

Lottery

Mass Marketing

Investment

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Page 6: Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation christine.kieffer@finra.org . Title: Microsoft PowerPoint - Alexandria Senior Law Day_2019.06.22 Author:

Other Risk FactorsRepeatedly Targeted

Excited!!! Angry!Fearful / Afraid

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Page 7: Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation christine.kieffer@finra.org . Title: Microsoft PowerPoint - Alexandria Senior Law Day_2019.06.22 Author:

Nationwide

1) IRS Impersonation Scam

2) Robocalls/Unsolicited Phone Calls

3) Computer Tech Support Scams

4) Elder Financial Abuse

5) Grandparent Scams

6) Romance Scams

7) Social Security Impersonation Scam

8) Impending Lawsuit Scams

9) Identity Theft

Senate Aging Committee: Top Reported Scams 2018

Source: U.S. Senate Special Committee on Aging, Fighting Fraud: Senate Aging Committee Identifies Top 10 Scams Targeting Our Nation’s Seniors

In Virginia

1) Sweepstakes Scams

2) Computer Tech Support Scams

3) Grandparent Scams

4) Identity Theft

5) IRS Impersonation Scam

Senate Fraud Hotline(855) 303-9470

Page 8: Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation christine.kieffer@finra.org . Title: Microsoft PowerPoint - Alexandria Senior Law Day_2019.06.22 Author:

Weapons of Fraud

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Page 9: Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation christine.kieffer@finra.org . Title: Microsoft PowerPoint - Alexandria Senior Law Day_2019.06.22 Author:

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SaveAndInvest.org: Risk & Scam Meters

Page 10: Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation christine.kieffer@finra.org . Title: Microsoft PowerPoint - Alexandria Senior Law Day_2019.06.22 Author:

1. If you didn’t solicit it, why did it solicit you?

2. Cut the clutter/do not engage

3. Develop a refusal script

4. Take a “time out”

5. Be your own devil’s advocate

6. Ask and Check – Independent sources

• Talk to someone

• Do your homework

Tips for Handling Scam Attempts

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Page 11: Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation christine.kieffer@finra.org . Title: Microsoft PowerPoint - Alexandria Senior Law Day_2019.06.22 Author:

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Ask Questions; Do Your Homework

How can I verify this info?

Do I have to pay a fee up front? Or

pay via gift cards?

What could go wrong?

Can I afford to lose this money?

What if this IS a scam?

Do I feel pressured and emotional?

Page 12: Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation christine.kieffer@finra.org . Title: Microsoft PowerPoint - Alexandria Senior Law Day_2019.06.22 Author:

Variable & Fixed-Index Annuities

Complex Products & Emerging Issues

©2019 FINRA Foundation. All rights reserved.

Cryptocurrencies & Digital Assets

Reverse Mortgages

Page 13: Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation christine.kieffer@finra.org . Title: Microsoft PowerPoint - Alexandria Senior Law Day_2019.06.22 Author:

www.FINRA.org

Check Independent Sources

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More Resources from FINRA

(844) 57-HELPS

(844-574-3577)

Monday to Friday

9 am – 5 pm (Eastern)

Page 15: Taking Action Fighting Financial Fraud · FINRA Investor Education Foundation christine.kieffer@finra.org . Title: Microsoft PowerPoint - Alexandria Senior Law Day_2019.06.22 Author:

© FINRA Foundation 2019

Questions?

Christine N. Kieffer

FINRA Investor Education Foundation

[email protected]