Take your business to the cloud - Amazon Web Services · Flexible cloud, on-premises and hybrid...

with confidence

Take your business to the cloud

Craig DeckerDirector of OperationsEMEAR Sales

© 2019 Cisco and/or its affiliates. All rights reserved. 2

Why Cisco?

Complete enterprise-grade calling solutions

Flexible cloud, on-premises and hybrid deployments

Integrated with Webex Teams and Meetings

Delivered globally by Cisco and leading Service Provider partners

Cisco is the leader in enterprise calling

Cloud Market Share Cloud and

on-Premises CallingOn-PremisesMarket Share

45% #1 57%

Fortune 500Global Collaboration

PartnersTop Global

Service Providers

2,100+ 45% 25/30

Cloud Calling Users On-Premises

Calling CustomersPhones Sold

93M+230K+29+

Million

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

of organizations will choose a cloud vendor within 24 months

Source: Cisco Survey

74%

The transition to UCaaS is underway


Industry trends: Cloud calling is accelerating everywhere

Small Business<100 users

Mid-market100-1,000 users

Large Enterprise1,000+

CAGR1 13%

2018 cloud share 25%

41%

1. Cloud calling user CAGR 2018-2022. Source: Cisco estimates based on multiple analyst sources.

140M Users175M Users 135M UsersUser base

24%

12% 3%


5 reasons to move your calling to the cloud

So you can focus resources on core business

Reduce CAPEXIT infrastructure

investments

Optimize OPEXLower cost of

ownership

Increase agility

Scalability, flexibility

and speed

Delight UsersIntelligent, integrated

collaboration experiences

Stay currentSecure, always up-to-

date


Cisco collaboration transformation journey

Journey

EnhanceInnovate

Not Only

Enhance on-premises portfolio

Innovate with cloud services Transform to cloudFlexible transition paths provide customer choice in approach

Continued innovation foron-premises solutions

Proven cloud collaboration suite for businesses of all sizes

Cloud HybridOn-premises

Cloud first

Transform


New Cisco Webex Collaboration Cloud

Meetings Team Collaboration Customer CareCalling

Cisco Phones Mobile DesktopCisco Collaboration DevicesCisco Headsets

Enterprise grade security

Cloud and hybrid architecture

Award-winning devices

Open and intelligent platform

Integrated, intelligent and modular suite for team collaboration


New Cisco Webex Collaboration Cloud

Meetings Team Collaboration Customer CareCalling

Cisco Phones Mobile DesktopCisco Collaboration DevicesCisco Headsets

Enterprise grade security

Cloud and hybrid architecture

Award- winning devices

Open and intelligent platform

Integrated, intelligent and modular suite for team collaboration


Three dimensions of your transformation journey

Commercial Experience Architecture

One single way to buy cloud, hosted

and on-premises

Aligned design and user interfaces,

regardless of deployment model

Investment preservation, deployment coexistence

and migration tools


Commercial journey: The Cisco Collaboration Flex Plan

Get employees up and running quickly: Choose the meetings and calling services they need today.

Protect your investment: Build on your existing deployments, and manage spend through one monthly subscription.

Drive adoption and growth: Easily extend and add new cloud or on-premises-based services to meet the needs of your business.


Experience journey: welcome to Webex

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential11

“Ok Webex, join the meeting”

Start the meeting

Take meeting

notes

Callsomeone

Schedulea meeting

Approve expenses

Review calendar

Find and distribute content

Assign Action Items

An AI-enabled experience


“OK Webex”

Machine learning

Speech recognition

Natural language understanding

Question answering

Dialog management

Webex Assistant


Experience journey: People InsightsLearn more about the people you meet with


Webex Common Identity

Single identity across all Webex® services: calling, meetings, teams

• Authentication and authorization

• Single sign on

• Identity sync from on-premises to cloud

• Delegated authentication from cloud to on-premises

Delegated

A

uth

enticatio

n

Iden

tity

Sy

nc


Webex Calling Phones

Cisco UC Manager

3rd Party PBX

SITE 1 SITE 3SITE 2

Teams Teams

Cisco cloud first, not cloud only calling transition

Webex Meetings Webex Teams Customer Journey PlatformWebex Calling

Integrated dialing plans, call routing, front office services

Webex Teams unified experiences across all

calling platforms

Unified user experiences and calling interworking

Teams


Flexible cloud migration path

• Reuse existing PSTN connectivity• Interworking with UCM• Interworking with legacy PBX

Connectivity On-premises PBX Devices

Reuse newer UCM phones

Adopt new cloud devices

C97-742044 © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Availability for global organizations

• Australia

• Austria

• Belgium

• Bulgaria

• Canada

• Croatia

• Cyprus

• Czech Republic

• Denmark

• Estonia

• Finland

• France

• Germany

• Greece

• Hungary

• Ireland

• Italy

• Latvia

• Lithuania

• Luxemburg

• Malta

• Netherlands

• New Zealand

• Norway

• Romania

• Poland

• Portugal

• Slovakia

• Spain

• Sweden

• Switzerland

• United Kingdom

• United States

Contract countries

*Brazil, Mexico, Malaysia and Singapore are supported as satellite countries


Proven enterprise cloud calling

solutions

Compelling collaboration user

experiences

Flexible cloud and hybrid transition

strategies

Summary

Take your business to the cloud - Amazon Web Services · Flexible cloud, on-premises and hybrid...

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