Table of Contents - TrueConf

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Table of Contents1. Setting up

1.1. App features

1.2. Installation

1.3. Authorization

1.4. AV device settings

2. Getting started2.1. Home page

2.2. Address book

2.2.1. User profile

2.2.2. Adding a new contact

2.2.3. Deleting a contact

2.2.4. Blocking a user

2.3. Viewing your profile

3. Video conferencing3.1. Incoming calls

3.2. Making a call

3.3. Joining a conference

3.4. Creating a conference

3.4.1. Symmetric conference

3.4.2. Role-based conference

3.4.3. Asymmetric conference

3.5. During a call or conference

3.5.1. Viewing chat messages

3.5.2. Adding users to the address book

3.5.3. Managing your microphone and camera

3.5.4. Switching between cameras

3.5.5. Additional settings

3.6. Call history

3.7. Using a chat

3.8. How to call a phone

4. App settings

TrueConf for Android TV User guide

© 2010-2021 TrueConf. All rights reserved. www.trueconf.com 2

1. Setting upTrueConf for Android TV lets you make and participate in video calls and group conferences usingpopular devices powered by Android TV, e.g., NVIDIA SHIELD TV and Xiaomi Mi Box set-top boxes.

1.1. App featuresEnjoy 4K (Ultra HD) video calls and conferencesRun meetings with up to 1000 participants (up to 1600 using UDP Multicast mode)Try different video conferencing modes: video call (point-to-point or one-on-one video conferencingsession), video lecture, all-on-screen, and role-based conferencePrivate meetings for registered users and public webinars with guest connectionPoint-to-point video calls can be run directly between the users bypassing the serverAttendees can push to talk or send a request to become a speaker in role-based conferences, whilemoderators can appoint or remove speakers from the podiumMaking calls to mobile and landline numbers using the built-in dialerMaking calls to SIP/H.323 and RTSP devicesExchange messages and share files in personal and group chats. Your messages will be delivered evenif your partner is currently offlineChat history, including group chats of the meetings that have already finishedAdd and remove participants while the conference is in progressLocal address book (adding and deleting contacts and groups, editing contact information, searchingand blocking contacts) and global address space via LDAPCall historyBuilt-in echo cancellation algorithmsSync your address book when used with TrueConf OnlineBlock incoming calls from users who aren’t in the address bookBlock messages from users who aren’t in the address bookTake incoming calls automaticallyDisable recording your video window during a call or a group conference

1.2. InstallationRead a user manual for your set-top box to connect a TV, webcam, microphone (if your camera doesn’thave a built-in mic), power cable, and Ethernet cable in case a wired Internet connection is used.

You can now turn on your device and download TrueConf for Android TV for free from Google Play .

You can find the full list of supported devices and recommended AV peripherals at our website.✱

To make sure you enjoy the best audio and video quality, your communication channel shouldmeet our bandwidth requirements. We recommend using a wired connection if possible.

i

If necessary, you can download the .APK file to install the app on your device.✱



https://trueconf.com/downloads/android-tv.html

https://trueconf.com/support/system-requirements.html#smarttv

https://trueconf.com/support/communication-channels.html

https://play.google.com/store/apps/details?id=com.trueconf.videochat

https://trueconf.com/blog/knowledge-base/how-to-install-a-mobile-application-using-the-apk-file-on-android.html

Once installed, the app can be launched. You can use your device’s standard control tools to run theapp.

1.3. AuthorizationSimilar to other TrueConf client apps, TrueConf for Android TV can be connected either to the TrueConfOnline cloud-service (enabled by default) or to TrueConf Server video collaboration platform.

You can log in to the cloud service either with a TrueConf account that can be created on our officialwebsite, or with your existing social network account.To connect to your TrueConf Server instance, press the Change Server button.In the pop-up window, choose TrueConf Server and enter your server’s IP address or domain name,e.g., server.company.com. Press Connect:

Make sure a compatible camera and microphone (or a camera with a built-in microphone) isconnected to your device before launching the app. If you connect them after the app launches,you may need to restart your device to find these devices.

i



https://trueconf.com/support/system-requirements.html#smarttv

https://trueconf.com/products/online/video-conferencing-service.html

https://trueconf.com/products/server/video-conferencing-server.html

https://trueconf.com/blog/knowledge-base/can-i-manage-my-user-account-via-website.html

Enter your account credentials: login (TrueConf ID) and password:

1.4. AV device settingsWhen you first start the application, you need to set up the audio and video devices connected to yourAndroid TV box:



https://trueconf.com/blog/wiki/trueconf-id

You can use the following devices as a microphone:Webcam built-in microphoneUSB speakerphone or microphone

If necessary, you can connect and switch to other AV peripherals during a meeting.Allow access to your camera and microphone when prompted.Once authorized, you’ll see the app’s home page.

2. Getting started



2. Getting started2.1. Home pageOn the home page you can find the address of your Android TV box. You can share it with your contactsto start communication. To do this, you can use your smartphone or tablet’s camera to scan the QRcode on your home page and forward the link to your friends or colleagues.

Your webcam video is used as a TrueConf application background, which enables you to check on howyou look on a video call beforehand. You can enter full-screen mode by pressing OK or using the RightArrow button on your remote control. To exit full-screen mode, press the Left Arrow or the Back button.On the left, you can find the main menu where you can:

Receive and make video calls;Create group conferences;Join video meeting by entering its meeting ID;Exchange messages in chat.

2.2. Address bookIn the address book, you’ll see your contact list if you have filled it beforehand:

In TrueConf client appIn your personal area (via TrueConf Server)In your personal area (via TrueConf OnlineTrueConf Online).

Your TrueConf Server administrator could also fill the address book for you in the TrueConfServer control panel.

✱



https://trueconf.com/blog/wiki/address-book

https://docs.trueconf.com/client/en/address-book#add-user

https://docs.trueconf.com/server/en/user/personal-area#address-book

https://trueconf.com/blog/knowledge-base/can-i-manage-my-user-account-via-website.html

Use the search field button at the top of the screen to quickly find TrueConf users with their IDs and

view their profiles.

2.2.1. User profileTo view additional information about a user, select the user in the list and proceed to their profile. You’llsee the following information:

Full nameTrueConf IDStatusOptional (if specified): company’s name and up to 3 phone numbers

In the user profile you can also find buttons to make a call, start chatting, delete the user from youraddress book or block the user.



2.2.2. Adding a new contactIf your address book is empty, you can find a button to invite your friends and colleagues, e.g., byTrueConf ID or email:

Besides, you can add a user right during a meeting.

2.2.3. Deleting a contactTo delete a user from the address book, proceed to the user profile and press the corresponding button:



2.2.4. Blocking a userSometimes you may need to prevent some users from contacting you. To this end, you can add a user tothe “black list” by pressing Block in their profile:

Once you’ve done this, you can see the blocked user in your address book, make calls and invite them toyour conferences, but you will be unable to send messages to this user. The blocked user won’t be ableto call you, invite you to conferences and send you messages. To unblock a user, press thecorresponding button in the user profile.

Blocked users will also be displayed on your “black list” when using TrueConf client apps forother platforms.

✱



https://docs.trueconf.com/client/en/address-book#block-user

2.3. Viewing your profileIf you’d like to view your personal information, proceed to the bottom of the app menu:

Press OK or use the Right Arrow on your remote control to go to your profile. If connected to TrueConfServer, you’ll see your TrueConf ID, company name and phone number (if specified):

In your profile, you can:1. Change your avatar by taking a picture with your webcam.2. Go to your personal area.3. Switch to another user account (in this case, login menu will open).



https://docs.trueconf.com/server/en/user/personal-area#address-book

If you’re a TrueConf Online user, you’ll see your TrueConf ID and plan details:



3. Video conferencing3.1. Incoming callsYou can receive an incoming call with caller’s name information displayed while visiting any app menusection:

In a similar way, you can be invited to a video conference. In this case, you’ll see the conference title:

To save the storage space, your Android TV device can unload the TrueConf app from the memory. Ifthe Internet connection is working, you’ll be able to take incoming calls and accept conferenceinvitations, although you’ll be assigned with the “Offline” status in other users’ address books.



3.2. Making a callTo call a user, you need to:1. Find a user in your address book.2. View the user profile and press Call.3. To end the call, use the Back button on the remote control or press the button in the call menu.

During video calls, you have a number of other available options: chat, enabling/disabling camera andmuting/unmuting microphone, as well as access to your AV device settings.

3.3. Joining a conferenceTo join a conference, you can:

Enter its ID in the Conference → Join the conference menu.If the conference has already started, you can call its owner by finding this user in the address book(the user will be marked with a star icon ).

During a conference, you can enable/disable your camera and microphone, exchange messages, etc., asdescribed in the following section.

3.4. Creating a conferenceIn TrueConf for Android TV, you can schedule the following video conferencing modes: symmetric, asymmetric (video lecture) or role-based (virtual meeting).

3.4.1. Symmetric conferenceSymmetric conference is a video conference during which all users can see and hear each other:1. Go to Conference → New Conference.2. Choose Symmetric:

To enable incoming app notifications in the above-mentioned situation, you need to have anInternet connection and Google services on your Android TV device.

i



https://trueconf.com/blog/wiki/owner

https://trueconf.com/features/modes/multipoint.html

https://trueconf.com/features/modes/virtual-training.html

https://trueconf.com/features/modes/virtual-meeting.html

3. Select the conference participants from your address book:

4. Check the Automatic entry box if you would like to let a user who is willing to take part in aconference join the meeting automatically upon calling.

5. Press Create conference:



6. The conference will launch immediately, all the participants will receive an invitation:

3.4.2. Role-based conferenceYou can create a group conference where participants have different rights and are divided intoattendees and speakers. To start a conference, follow the steps described above and select Role-basedwhen choosing your conferencing mode.



https://trueconf.com/blog/wiki/speaker

3.4.2.1. Assigning a speakerOpen the list of participants by pressing the button in the conference menu. Proceed to the profile

of the participant you would like to assign as a speaker and press Invite to the podium:

3.4.2.2. Becoming a speaker and making an audio remarkTo take podium and become a speaker, choose the icon in the conference menu. You’ll be able to

make an audio remark or send a request to take podium to the meeting moderator:



You can stop presenting by pressing the button (Leave the podium) in the conference menu.

To make an audio remark, press the Make an audio remark button and talk while pressing and holding OK on the remote control. To stop the audio remark, release the button.

3.4.3. Asymmetric conferenceAsymmetric video conferences (video lectures) can be created in the same way as described above. Inthis mode, all participants can see and hear only the speaker, while the speaker can see and hear all theparticipants.

3.5. During a call or conference3.5.1. Viewing chat messagesIf you would like to exchange messages during a video meeting, press any of the Arrow keys on theremote control and press the button . In this case, you can choose a group chat during a video

conference or personal chat with a specific participant.

3.5.2. Adding users to the address bookYou can add a user to your address book right during a conference. To that end, you need to:1. Open the list of participants in the conference menu.2. Select a user and go to their profile.3. Go to the User Information menu.4. Press Add.

3.5.3. Managing your microphone and cameraTo mute your microphone:1. During a conference, go to the menu and press the mute button .



https://trueconf.com/features/modes/virtual-training.html

2. The button will be crossed out .

Similarly, you can enable/disable your camera during a meeting by pressing the camera button .

3.5.4. Switching between camerasIf you have multiple webcams connected to your Android TV box, you can switch between them. To doit, press the icon in the conference menu and choose the corresponding camera:

3.5.5. Additional settingsUse the button to proceed to the additional menu. Here you can:

1. Switch between cameras, microphones and speakers if you have multiple devices connected.2. Enable automatic anti-flickering filter.3. Change the camera angle for compatible webcams.4. Adjust volume level.5. Configure echo cancellation (auto, on or off).

3.6. Call historyTo view your call history, choose the corresponding item in the app menu:



With this list, you can call a user again or re-join a conference if it’s still ongoing and this user is theconference owner.

3.7. Using a chatTo start exchanging messages with any user from your address book, go to the user profile and press the Chat button.Your chat list is available in the Chat app menu:

Proceed to any of your chats to continue exchanging messages and use the Arrows on the control panelto go to other chats:



Chat is also available during a call and video conference.

3.8. How to call a phoneTo call a phone number, you need to:1. Open the dialer from the Call Phone menu.

2. Dial the number using the remote control. In this case, you’ll see prompted users on the right:



3. Press Call or go to a prompted user and press OK on the remote control.

4. App settings



4. App settingsIn the Settings app menu, you can:1. Enable automatic app launch when the device is turned on (default setting).2. Switch between user accounts.3. Enable receiving calls only from the users in your address book.4. Clear your call history.5. Change your ringtone.6. Enable receiving messages only from the users in your address book.7. Delete your chat history.8. Set the ringtone for incoming messages.9. Route calls through the server (for one-to-one video calls hosted via the server).

10. When using TrueConf cloud service, disable address book contact syncing.11. Set permissions for your video window to be recorded during a call or group conference. Learn more

about this feature in the TrueConf client app user guide.12. Manually set the bitrate limitation for the incoming and outgoing streams.13. Enable collecting app logs.14. View information about your app version.



https://trueconf.com/features/modes/videocall.html

https://docs.trueconf.com/client/en/tools#access-record-conference

Table of Contents - TrueConf

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