Table of Contents of Contents Welcome 1 Access to Services Online at AAA.com 1 By Mail 1 In Person...

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Transcript of Table of Contents of Contents Welcome 1 Access to Services Online at AAA.com 1 By Mail 1 In Person...

TableofContentsWelcome......................................................................1AccesstoServicesOnlineatAAA.com.......................................................1ByMail..........................................................................1InPerson.......................................................................1ByPhone.......................................................................1Moving..........................................................................2OutsideOurServiceArea..........................................2-3MembershipInformationAboutyourMembership..............................................3MembershipOptions.................................................3-4ConditionsofMembership...........................................5MembershipCancellation.........................................5-6MembershipLapse.......................................................6AutomaticDuesRenewal.............................................6DuplicateMembershipCards.......................................6ServiceOutsidetheU.S.andCanada...........................6PrivacyStatement......................................................6-7AutomotiveServicesScopeofService............................................................7EmergencyRoadService..............................................7SpecialNotetoOurMembers...................................7-8PurposeofService........................................................8MemberSafety.............................................................8AvailableBenefits.........................................................9HowtoRequestEmergencyRoadService..................14ReimbursementPolicy................................................15AdditionalLimitationsandExclusions...................15-16AAAApprovedAutoRepairandAAAApprovedAutoBodyShops................................16AAAApprovedAutoRepairDiscounts/Coupons........17

AutoManager..............................................................17CarCareTips...............................................................17CarFax,KellyBlueBookandNADAUsedCarGuides...............................................17InsuranceServicesAuto,Home,LifeandMore........................................17PersonalAccidentInsurance......................................18FinancialServicesAAAMemberRewardsCreditCard............................20AAADepositProgramwithDiscoverBank............20-21TravelAAACruises,ToursandPackages..................................21-22HertzCarRental..........................................................22GroupTravel...............................................................22TravelRewards...........................................................22TripAssistInsurance....................................................23InternationalDrivingPermits.....................................23PassportPhotos..........................................................23DiscountedAirportParking........................................23TravelAccidentInsurance..........................................23TravelStore...........................................................23-24MemberDiscountsAAADiscounts&Rewards..........................................25ThemeParkandAttractionTickets............................26MemberServicesTourBookGuides........................................................26Hotel/MotelReservations.....................................26-27AutoTripInterruption................................................27PassportPhotoService...............................................28AAAForeignCurrencyExchange................................28AAAVisaTravelMoneyCard.......................................28AAAGiftCard..............................................................29Fax/CopierService......................................................29

OnlineServicesAAA.com.....................................................................29LegalServicesBailBondandGuaranteeArrestBond........................30LegalReimbursement.................................................31TheftReward..............................................................33NotaryService............................................................34PublicAffairsCivicandTrafficSafety...............................................34MemberPublications.................................................34Home&AwayMagazine.......................................34-35AAAMemberNewsletters..........................................35NewMemberUpdate.................................................35

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Welcome!

DearValuedMember:

WeappreciateyourtrustinAAA.

TheHoosierMotorClub iscommittedtoprovidingyouthefinestserviceandhighestqualityproductsavailable.

This member handbook summarizes the benefits youreceiveasamember.Wehopeyou take full advantageofthe variety of offeringswhich include emergency roadsideassistance, full-service insurance and travel agencies,discountsandevencreditcards.

Thankyou!

AccesstoServices

OnlineatAAA.com- Visitus24hoursaday,7daysaweek.- Request24-HourEmergencyRoadServiceonline- MakechangestoyourmembershipatAAA.comandClickonMyOnlineAccount.

ByMailAAAHoosierMotorClubP.O.Box88505Indianapolis,IN46208-0508InPersonYourlocalAAAofficeisopentoserveyouMondaythroughFridayfrom8:30a.m.-5:30p.m.andSaturdayfrom9a.m.–1p.m.Find the locationnearest youat thebackof thishandbookoratAAA.com.

ByPhone

• MemberBenefitsAddassociatemembers,purchasegiftmemberships,changeyouraddress,askbillingquestionsandmoreat1-800-722-2616.

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• 24-HourEmergencyRoadService1-800-AAA-HELPor800-222-4357

• TDDforthehearingimpaired1-800-955-4TDDor800-955-4833

• TravelCruise and tour bookings, air travel, car rentals andhotel reservationscanbemadebycalling1-800-874-7317 or through your local AAA office. Find thelocationnearest youat thebackof thishandbookoratAAA.com.

• InsuranceNewPoliciesandQuotes-1-844-AAAQuote

• ExistingPoliciesandInquiries1-888-222-4677

• FinancialServicesCreditCardServices1-800-807-3068

DepositAccounts1-888-204-8990

• MemberDiscountsHotel, Hertz Rental and AAA Prescription Savings 1-866-222-7283. For all other discounts visitAAA.com/discountsorcallyourlocalAAAoffice.

MovingIfyoumove,pleasenotifyusofyournewaddress.Youmaydo this in person at your local AAA office, online at MyOnlineAccount,orbycalling1-800-722-2616.

OutsideOurServiceAreaIf you’re traveling outside the HoosierMotor Club servicearea in theU.S or Canada, you’ll receive the same servicethat clubs in thoseareasextend to theirmembers.AAA isalso affiliated with automobile/touring clubs around the

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world through four international motoring organizations.Members of those groups agree to extend services tovisitingmembers of foreign clubs andAAAdoes the samefortheirmembersintheUnitedStates.PleasecontactyourlocalAAAofficeformoreinformation.

MembershipInformation

AboutYourMembershipYourAAAcard is issued foryourpersonaluseandentitlesyou to service at any AAA office in the U.S. and Canada.Most services are also available by calling toll free 1-800-722-2616, at your local AAA office or online at AAA.com.Yourcardisyourkeytoemergencyroadservice—whetheryou’readriverorpassengerinanyeligiblevehicle.

AAAservicesare formembersonly.TheAAAmembershipcardcoverstheindividualnamedonthecard.AAAHoosierMotorClubprovidesfourtypesofmembership.

MembershipOptions…PrimaryMembershipThe firstmembership inahousehold is called theprimarymember. Emergency Road Service is available for anyvehiclethememberisdrivingorridingin,exceptthosethatare hired such as taxis and limousines. Basicmembershipbeginsthedayduesarepaidandisrenewedannually.

AssociateMembershipAssociatememberships are available at a reduced rate toindividualslivingintheprimarymember’shousehold.Eachassociate membership provides the same privileges,benefits and services of a primarymembership. Separatemembershipcardsareissuedtoassociates.

BasicWith the entry level membership, Basicmembers receivestandard benefits such as Emergency Road Service, AAAmaps and TourBook® guides, insurance coverage, AAATravelservices,memberdiscountsandmuchmore.Eligiblevehiclesincludepassengercars,trucks,SUVsandvans.

PlusAny current primary member is eligible for Plus, anoptional, expanded benefit package that increases Basic

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membership coverage for an additional charge. Benefitsinclude extended towing distance, increased locksmithservice, extended extricating/winching service, increasedtripinterruptionprotection,increasedlegalreimbursementprotection,andincreasedtravelaccidentinsurance.PlusRVPlus RV is an optional benefit for Plus members whichextendsPluscoveragetothemember’srecreationalvehicleormotorcycle. An RV is considered to be amotor home,truck with camper, travel trailer or camping trailer. RVcoverage is an expansion of Plus benefits. Members notcurrently carrying Plus must purchase this in addition toPlusRV.

PlusPremierCurrent primary members are eligible for Plus Premier,which is an optional, ultimate expanded benefits packagethatincreasestheBasicandPlusmembershipcoverageforan additional charge. Premier members are eligible forgreatlyexpandedbenefitsincludingafreetowofupto200milespermembershiphousehold,exclusiveofferings suchastripinterruptionreimbursementupto$1,500,aone-daycomplimentary rental car benefit per year with anallowable tow as well as home lockout service, increasedlegalreimbursementprotectionandmuchmore.

Please be aware that each individual membership, Basic,Plus,PlusRVandPremier,hasamaximumof4EmergencyRoad Service (ERS) usage calls per membership year.Additionalcallswillrequirepaymentatthetimeofservice.

WhenisPlus,PlusRVandPremierEffective?If Plus, Plus RV and Plus Premier service is added to amembershipor purchasedwith a newmembership, therewill be a 72 hourwaiting period before PLUS services areprovided(Basicserviceisstillavailableimmediately).

Expanded benefits and services of these upgrades areprintedinredineachrelevantsectionofthishandbook.

GiftMembershipCelebrate the special people in your life with a gift thatshowsyoucare.AAAmembershipsmakeexcellentgiftsforthe holidays, birthdays, graduations, weddings andmore!Longaftertheoccasion isover; therecipientwillcontinuetoenjoyAAA’s24-houremergencyroadservice,complete

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travelservices,exclusivememberdiscountsandmore!Giftmembershipswillbemailedautomatically totherecipientunlessotherwisespecifiedbythedonor.

ConditionsofMembershipAAA Hoosier Motor Club offers a large variety ofmembership benefits which provide savings, advantages,andprotection—trulyabargain—formodestannualdues.TheClubprovidesmaximumservice throughacentralizedservice structure and the pooling of member dues. Toprovide service equity andmaximum return, theClubhasreasonable limitations and regulations set forth by theofficersanddirectorsofAAA.TheClubreservestherighttomakechangesinbenefitsatanytimewithoutnotice.

Service may be limited and/or subject to membershipcancellation or non-renewal under the conditions ofabusive or confrontational situations. These situationsinclude but are not limited to; safety risks, acts ofaggression,demonstrationofweapons,intenttodobodilyinjury, intimidation, verbal abuse or discriminatorypractice. Such actions will not be tolerated and AAAHoosierMotorClubreservestherighttoreasonablychoosewithwhomitwilldobusiness.

GeneralMembershipRestrictions*

• Towingfromarepairfacility.

• Requesting travel materials or other membershipservicesfornon-members.

• Excessiveuseof the legal service throughcontinuousmotor vehicle violations…members are entitled toassistance for a maximum of two motor vehicleviolationsina12-monthperiod.

• Nonpaymentof forfeitedbail bondandother agreedtocharges.

• GuaranteeArrestBondservice,LegalReimbursement,orPersonalAccident Insurancebenefits forviolationsinvolving driving under the influence of liquor ornarcotics, or driving on a suspended, expired orrevokedlicense/registration.

*Specific automobile service restrictions are listed under the heading ofEmergencyRoadService.

MembershipCancellationAAAmembershipmaybecancelledduringthefirst30daysbytheprimarymemberorbyAAAHoosierMotorClubwith

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full refund of membership dues (less any ERS expensesincurred by Hoosier Motor Club) upon written notice andreturn of membership cards. Thereafter, refunds are madeonapro-ratedbasis.Pleaseallow7-14daysforprocessing.

MembershipLapseMembers who let their membership lapse more than 30dayswillbechargeda$40administration fee to reinstatewith AAA Hoosier Motor Club if they need immediateEmergency Road Service. Only Basic road service will beprovidedduringthefirst72hours.

AutomaticDuesRenewalFor convenience, AAA members can have their yearlyrenewal dues automatically charged to their AAA Visa®account or other credit/debit card. Your yearly renewaldues will automatically renew without interruption. AAAwillmailyouanoticebeforeyourrenewaldatetoremindyouthatyourAutoRenewalisdue,andthenautomaticallychargeyourcredit/debitcard.****Automaticrenewalmaybediscontinuedatanytime.Contactanyservicecenterformoreinformation,orcall(317)923-1500.

DuplicateMembershipCardsAduplicateAAAmembershipcardcanbeissuediforiginalcardislost,stolenordamaged.Anewmembershipnumberisnot issued.Torequestaduplicatecard,pleasecallyourlocalservicecenter.

ServiceOutsidetheU.S.andCanadaYour membership card can be used outside the U.S. andCanada for courtesy travel assistance from foreign autoclubs working with AAA. For legal, bail or road serviceoutside the U.S. and Canada, secure a receipted bill andsubmit it to AAA Hoosier Motor Club for reimbursementconsideration. Members are completely covered by AAAPersonal Accident Insurance in the U.S. and Canada. Inothercountries,members receiveup to$1,000 for lossoflife,limborsightduetoanycoveredaccident.

PrivacyStatementOneofthebenefitsofyourAAAmembershipissavingsanddiscounts on a varietyof products and services related totravel,insurance,financialandautomotiveservicesandtheAAADiscounts&RewardsProgram.Fromtimetotime,youmay receive information or offers for these value-addedmembershipfeatures,whichareonlyofferedbyproviders

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whomeetourhigh-qualitystandardsandhavecommittedtoberespectfulofyourprivacyasamemberofAAA.

OffersforAAAProductsandServicesWe work with our Affiliates and other companies thatperformmarketing services on our behalf to develop andmakeoffersofAAAandAAAAffiliateproductsandservicestoyou,basedonCustomerInformation.

Disclosures…ProvidingYouwithProduct/ServiceOffersAn important benefit of your customer relationship withAAA is the opportunity to receive offers for products andservices from companies that provide special programs,services or discounts especially forAAAmembers.We trytoprovidetheseofferstocustomerswhoaremostlikelytofindthemvaluable.

If you do notwish to receive offers of this nature, simplywritetousat:

AAAMarketingP.O.Box88505Indianapolis,IN46208-0525

Includeyourfullname,addressandAAAmembernumber,and allow six to eight weeks for the suppression of yournamefromourliststobecomeeffective.AAAmemberswillcontinuetoreceivetheClubpublication,Home&Away,onabimonthlybasis.

AutomotiveServices

ScopeofService…EmergencyRoadServiceEmergencyRoadService(ERS)isoneofAAAHoosierMotorClub’s most valuable services. Roadside assistance isprovidedbyanetworkofmorethan43,000servicevehiclesavailable to assist you 24 hours a day in the U.S. andCanada.

SpecialNotetoOurMembersTheseERSguidelinesaredesignedtogivethebestpossibleservice to the greatest number ofmembers in the fairestandsafestmannerpossible.

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To avoid misunderstandings, we urge you to familiarizeyourselfwiththebenefitsandany limitationswhichmightapply to a particular service you request. Please keep acopy of these policies in the glove compartment of eachvehicledrivenbyamember.AdditionalcopiesareavailableatyourlocalAAAservicecenteroronlineatAAA.com.

PurposeofServiceEmergency Road Service is designed to aid any memberwhose vehicle has become unexpectedly disabled andcannot be safely driven under its own power. It is anemergency service only—not a substitute for propermaintenanceandrepair.Thepropercareandmaintenanceof a given vehicle is the individual responsibility of eachmember. Our intent is to provide service with the safestappropriateequipment.

Eachmembershiphasanallotmentoffouremergencyroadservice calls. In the case of a family with multiple AAAmembers,thefamilyasawholeshallbeentitledtoatotalof four (4) emergency road service calls permember, peryear. Each membership year renewal reestablishes theallowance. In addition to the above criteria, if any familymember incurs twelve (12) or more emergency roadservice calls over a three (3) year period, Hoosier MotorClub reserves the right not to renew that individual’smembership or the memberships of that individual’sfamily.

In theevent you requiremore than four EmergencyRoadServicecallsinamembershipyear,youwillberequiredtopayforserviceatthetimeeachadditionalcall isrenderedattherespondingcontractors’prevailingrate.

MemberSafetyOurforemostconcernissafetytoourmembersandservicepersonnel.Theremaybearequestforservicethatcannotbe honored due to potential hazards. Service is providedonly if a vehicle can be reached safely and will not beprovideduntilavehicleismadeaccessible.Shovelingawaysnoworremovingavehiclefrommudareexamples.Somevehicles may be unreachable or inaccessible due tounplowed/icy streets or their location on back roads ordriveways.

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CoveredVehiclesUnderBasic,PLUS&Premier:

Four-wheeled motor driven vehicles of the passenger,pleasure,or recreational type (vans), regardlessof licenseplatedesignation,ifthoseservicescanbesafelydelivered;

• Dual-wheelcampers/motorhomeswillbeprovidedallservicesexcepttowing,extrication/recovery,andtireservice.

• Rented passenger vehicles are eligible for service.Commercialpassengervehiclesareeligibleforservicewiththeexclusionoftaxicabsandlimousines.

• Please Note: The AAA membership is designed foremergency road service situations and not as aconvenienceorforrepairpricecomparison.

VehiclesCoveredUnderPLUSRV• Recreationalvehicle,motorcycle,andlargedualwheel

pickup. Rented passenger vehicles are eligible forservice.Commercialpassengervehiclesareeligibleforservicewiththeexclusionoftaxicabsandlimousines.

• Motor homes and campers are defined asmanufactured, motor driven vehicles equipped withliving accommodations, regardless of curb weightrating,usedfornoncommercialrecreationalpurposes.(Semi-truckcabsareexcluded.)

• Travel trailers are defined as noncommercial trailersequipped with living accommodations. (Includes popuptrailers.)

• Motorcyclesaredefinedastwoorthreewheelmotordriven vehicles, legally licensed for normal roadwayuse.

Please Note: Boat, horse, livestock, utility/automobiletrailersandboxtrucksareexcluded.

AvailableBenefitsEmergency Road Service personnel are trainedprofessionals who are skilled in providing assistance formembersinneedofroadsideaid.Theyarenotmechanics.EmergencyRoadServicedoesnot include repairexpensesor guarantee that facilities are available for mechanicalrepair.HMCwill assist themember in finding the nearestApproved Auto Repair facility or Approved Body Shop. Ifrepairs arenot accessible, Clubpersonnel are available toassist the member in locating lodging and/or alternativetransportation if needed. YourAAAmembershipdoesnotincludecostsincurredduetomechanicalbreakdown.

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• EmergencyMechanicalFirstAid-Minoradjustments,notrequiringparts,willbemadeinanefforttoenablethevehicletooperateunderitsownpower.

• BatteryService-Thecarwillbejump-started/battery-boosted. If the vehicle cannot be started, towingservicewillbeprovided.

AAA sells and installs quality batteries with a 3-yearreplacement guarantee upon your request and willperform this service at your location of breakdown.PaymentforthismobileserviceMUSTbemadeatthetimeofservice(thisservice isavailable inmostareasoftheU.S.andCanada).

• Flat Tire Service - Themembers’mounted sparewillbeinstalled.Ifthespareisflat,missingortheoriginaltirecannotberemoved,thevehiclewillbetowed.Important Notice…After installation of a spare tire,you must have the wheel fasteners (lugs, studs ornuts) professionally retorqued (retightened) after 30milesofdriving.Placinga spare tireon thevehicle isonlyanemergencyandtemporaryrepair.

• Gasoline Delivery Service - An emergency supply ofgasoline will be delivered to the disabled vehicle;enough that will enable the vehicle to return to thenearest fuel supply source. Thememberwill pay forgasoline at current pump prices of the stationrenderingservice. Whenfuel isnotavailable,thecarwill be towed. (Note: Due to additional servicesneeded,dieselpoweredvehicleswillbetowed.)Plus,PlusRV&Premier:Extendsyourbasiccoverageto includedeliveryof a limited supplyof gasoline, atnocost, to the sceneofdisablement thatwill enablethevehicletoreachthenearestfuelsupplysource.

• Lock and Key Service - Lock and key serviceswill beattempted to safely render the eligible vehicledrivable. In some cases, we are unable to makeignition keys due to various circumstances that areoutsideofourcontrol.If the key that operates or provides access to thepassengercompartmentofthevehicleislost,broken,

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or the service provider cannot gain entry, the Clubshall provide locksmith service up to $50, orreimbursementofcommerciallocksmithserviceupto$50. If necessary, the Club also will provide towservice (in accordance with the Club’s towingprovision).Plus & Plus RV: extends your basic coverage toprovide for reimbursement up to $100 in parts andlabor for locksmith services to vehicles that havebecomedisabled.Plus Premier: extends Plus coverage to provide forreimbursement up to $150 in parts and labor forlocksmith services to vehicles that have becomedisabled.

• HomeLockoutPlus Premier: If you become locked out of yourresidence, you can receive locksmith services to gainaccesstoyourhome.Homelockoutserviceisreservedfor a Plus Premiermember’s primary residence onlyand excludes all other buildings or locked areas. Theserviceprovidesupto$100for thecostof re-keying,changing locks or making a new key only when thelockmust be drilled to gain entry to the home or ifkeysarelostorstolen.Anychargesinexcessof$100,as well as all charges associated with any otherresidential locksmith services, are at the expense ofthePlusPremiermember.HomelockoutserviceislimitedtooneusageperPlusPremier member, per membership year. Homelockout service is not transferable to any otherperson.ThePlusPremiermembermustbepresentatthe time of service. Identification and proof ofresidence is required. In the case of rental property,approval of the property owner may be required.Service is subject to provider availability, and if AAAHoosier Motor Club cannot provide service, themember will be referred to a commercial locksmithandwillbereimbursedforcoveredserviceupto$100.Locksmith arrival time is based upon locksmithavailability.

• Towing Service - AAA will provide one tow perdisablement. If the member requests to have the

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vehicletowed,AAAwillprovideforthefirstthree(3)miles.Additionalmileageistobepaidbythememberat the time of service. Tows back to the respondingserviceproviders’facilityforrepairsareatnocharge.AAA cannot guarantee the immediate availability offlatbed equipment or that facilities are available formechanicalrepair.AAAcannotberesponsiblefortaxiservice as there are othermembers also waiting forservice.Iftherequestedtowisaresultofanaccident,allpolicereportsmustbecompletedbeforetowing.Ifanyspecialequipment,morethanonetruckormorethanoneperson is required, theassociatedcostmaybe at the member’s expense. (Expenses to themember for an additional truck or servicerepresentativewill be at the rate of $10 per quarterhourafterthefirst30minutesonscene.)Long distance tows may require preparation andscheduling.AAA’sintentistoprovideservicewiththesafest and most appropriate equipment. Prior to anexisting breakdown,membersMUSThave purchasedPLUScoverage72hoursinadvanceinordertoreceiveup to 100 miles of towing. Premier members musthavepurchasedcoverage72hoursinadvanceinordertoreceiveuptoone(1)200miletowperhousehold.Plus: extends your basic coverage to include freetowing up to 100 miles to the destination of themember’schoicefromthepointofdisablement.Plus RV: extends coverage to a motor home, traveltrailer, camper trailer, motorcycle and truck withcamper that is manufactured for that purpose.ReimbursementperoccurrenceisatcommercialratesforcoveredservicewhenaAAAERSRVcontractor isnotavailable.Plus Premier: extends Plus coverage to include onefree tow up to 200 miles, per household permembershipyeartothedestinationofthemember’schoicefromthepointofdisablement.

• Emergency Breakdown Hertz Car Rental Discount -PlusPremiermemberswhosevehiclesareinoperableafter receiving towing service from AAA for non-collision related events in the United States orCanada, are eligible* through Hertz, AAA’s preferredrental car provider, for one free rental day at

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participating Hertz locations per household permembershipyear.Standardrentalqualificationsapply.Service must be arranged through AAA. The PlusPremiermember is responsible for subsequent days’rental charges, upgrades, vehicle insurance, mileageand fuel charges, and any other charges, fees andtaxes which may apply, and are not subject todiscount. The carmust be returned to rental pick-uplocation.Howtouse:Whenyoucallusforroadsideassistance,please informAAAthatyouwould likeaHertz rentalcar while your vehicle is being repaired. If you’reunsure if you’ll require a replacement vehicle, youmaycallAAAwithin48hoursof your initial roadsideassistancecalltorequestyourHertzcarrental.

• Extrication Service - A members’ vehicle that hasaccidentally veered froma regularly-traveled roadordriveway and can be safely reachedwith equipmentnormally available from the nearest AAA facility willbeextricated.AAAwillprovideoneservice truckandoneservicepersonatthescene.Ifspecialequipment,more than one truck or more than one person isrequired,theassociatedcostmaybeatthemembers’expense. Expenses to the member for an additionaltruck/servicerepresentativewillbeattherateof$10perquarterhourafterthefirst30minutesonscene.Plus,PlusRV&Premier:extendsyourbasiccoveragetoprovide, ifnecessary,a secondservicevehicleandpersonnelforonehouratthescene.

• Emergency Repair Check Acceptance - Cash andcredit/debit cards are accepted as payment foremergency repairs and service by ERS contractfacilities. If members find themselves withoutsufficientcashorcredit/debitcards,personalchecksareacceptedfortheexactamountoftheinvoiceupto$250. A valid and currentmembership cardmust bepresented in addition to other photo identificationrequiredbythefacility.This program covers only emergency repairs andservice necessary to put a member’s vehicle in safeoperating condition. Included are Emergency RoadService, mechanical repairs and/ or necessary parts.

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This service is only available from emergency roadservicefacilities.PleaseNote:EmergencyCheckAcceptanceisnotvalidfor the following: normal maintenance, such as oilchange and lubrication or nonessential repairs thatcanbeperformednearthemember’sresidence.AAAHoosierMotor Club guarantees themember’s checktotheERS facility. If thecheck isnothonoredbythebank on which it is drawn, AAA HoosierMotor Clubwill reimburse the ERS facility and will collect allaccrued charges from the member. If the memberfails tomake sucha loss good, collectionprocedureswill be instituted andmembershipwill be subject tocancellation.Plus Premier: extends Emergency Repair CheckAcceptance benefit for the exact amount of theinvoiceupto$250foremergencyrepairsandservicebyERScontractfacilities.

HowtoRequestEmergencyRoadServiceAAA provides these toll-free numbers to assist memberswith Emergency Road Service (ERS) and Club information24 hours a day, 365 days a year. For easy reference, thefollowingnumbersareprovided:

NationwideandCanada:1-800-AAA-HELPor(1-800-222-4357)

TDDforthehearingimpaired:1-800-955-4TDDor(1-800-955-4833)

RoadServiceOnlineRegisteredmembersmay utilize Road Service Online as aconvenientoptiontorequestroadservicevia the InternetatAAA.com.

Emergency Road Service is one of AAA Hoosier MotorClub’s most valuable services. More than 43,000 ERScontractorsareavailabletoassistyou24hoursadayintheU.S.andCanada.*Limitationsandexclusionsapply**Ifanyfamilymemberincurstwelve(12)ormoreERScallsoverathree(3)yearperiod,AAAHoosierMotorClub reserves the rightnot to renew thatindividual’smembershipor themembershipsof theentire family. Servicesarenottransferablebetweenprimaryandassociatesonthemembership.

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ReimbursementPolicyInthoserare instanceswhereAAAservice isnotavailable,Hoosier Motor Club will consider reimbursement atprevailing commercial rates for covered services. WhenAAAservice isavailable,butnotused, reimbursementwillbeprovidedintheamountthecontractfacilitywouldhavechargedAAA.Reimbursementisnotprovidedwhenanon-covered service is requested or for taxi fares, telephone,cellularphoneusage,rentalvehicles,storagefees,lodging,etc.

All reimbursementrequestsaretobeaccompaniedbytheoriginal receipt and a brief description of why a serviceprovider other than AAA was used. Reimbursementrequestsmust be submitted in writingwithin 60 days to:AAAHoosierMotorClub,ERSRefundDepartment,P.O.Box88505,Indianapolis,IN46208-0505.

AdditionalLimitationsandExclusionsServicesnotprovided:• Anyvehicleunderlegalrestraintsand/orforinfractions

of legal ordinances. AAA Hoosier Motor Club is notresponsible for any expenses incurred. It is necessaryfor the vehicle to be removed from the impound lotpriortoAAAservicebeingrendered.

• Servicewhenstreetorweatherconditionsdonotallowsafemovement.

• Shovelingavehicleoutofsnowormud.

• Reaching a vehicle on inaccessible, unplowed/icystreets,backroadsordriveways.

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• Repairs,diagnosis,batterycharging,tirerepair,partsordelivery of parts, which may require additionalpayment.

• Routinemaintenanceandrepair.

• Service to vehicles that cannot be safely towed withstandardoperatingequipment.

• Vehicles that have been altered from the originalmanufacturer’sdesign.

• Serviceto:taxisandlimousines.

• Services are not transferable between primary andassociatesonthemembership.

• Towing shall be provided for light-duty trailers,excluding fifthwheel trailers, being towed at the timeofdisablement.AttheClub’sdiscretion,membersmayberequiredtopayfortowingthetrailer.

• Fuel delivery at a gas station is not provided unlessmechanicalissuespreventdelivery.

AAAApprovedAutoRepairandAAAApprovedAutoBodyShopsFind a mechanic you can trust through AAA’s network ofapproved auto repair facilities that have met andmaintained AAA’s tough performance standards whileproviding reliable and courteous service. AAA has anagreementwitheachapprovedfacilitythatguaranteesthequality and reliability of the repairs. Included in thisguaranteeare:

• Thequalityandreliabilityofrepairs• Warranty of repairs for a minimum of 24 months or24,000 miles unless otherwise noted on repair orderticket

• Certifiedtechnicianswithup-to-dateequipment• Allreplacedpartswillbeavailableforinspection• AgreementtoresolvecomplaintsbyanexperiencedandneutralAAArepresentative

Foracompletelistingofapprovedrepairfacilities,logontoAAA.com/approvedautorepair or contact your local AAAservicecenter.

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AAAApprovedAutoRepairDiscountsandCouponsMany Approved Auto Repair shops offer repair discountsexclusively to members by their participation in theDiscounts&Rewardsprogram.Member-onlycouponsfromApproved Auto Repair shops are also available. VisitAAA.com/approvedautorepair for complete offer detailsandtoprintcoupons.

AutoManagerRegister with AAA.com to receive e-mail reminders forcheck-ups, manufacturer vehicle and part recalls. Inaddition, you can view repair and maintenance tips andaccess a troubleshooting tool which will assist you indiscussions with repair technicians regarding vehicleproblems.

CarCareTipsHelpful suggestions for properlymaintaining a vehicle canbefoundonlineatAAA.comundertheAutomotivesection.

Carfax,KelleyBlueBookandNADAUsedCarGuidesAAA offers several tools that help make your used carbuying experience a good one. Visit AAA.com to find outmore about Carfax reports, Kelley Blue Book pricing andNADAUsedCarGuides.

InsuranceServices

Auto,Home,Life,andMoreAAAHoosierMotorClub(HMC)isproudtoofferinsurancethroughHMCInsuranceAgency,Inc.Greatinsurance,greatadvice,greatsavings–everythingyouwouldexpectfromAAA.AutoFormorethan80yearsHMChasbeeninsuringautomobilesthroughoutcentralIndiana.Nomatterwhatyoudrive,AAAInsurance offers reliable coverage and outstandingcustomer service. Make sure to inquire about the manybenefitsanddiscountsweoffer.

Home/RentersAAA Insurance is an insurance company that understandswhat itmeans to live in central Indiana. With innovativeprotection for your home and personal belongings, our

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homeowner’sandrenter’spoliciesgotheextramiletogiveyouanoutstandingbalanceofsecurityandvalue.

LifeWhateverstageoflifeyouarein,AAAisthereforyou.Withproductofferingsthatrangefromtermlifetoannuities,wewillhelpprotectyourmostpricelessasset,yourfamily.

MoreIn addition to coverage for your auto, home and life, wealsooffer:• RentalProperty• ManufacturedHome• Umbrella• Classic/CollectibleCar• Boat/RV/Motorcycle• CommercialInsurance• BusinessAutoInsurance• MedicareSupplement• Long-termCare• InternationalTravelMedical• PetHealth• AutoWarranty• WeddingandSpecialEvent• MexicoAuto• Health• Dental• TravelCancellationAAA Insurance is a collection of AAA-branded insuranceproducts, services and programs made available toqualified individuals living within the Hoosier Motor Clubterritory. Personal lines insurance is underwritten by theCSAA Insurance Group and AAA Life Insurance Company.HMC InsuranceAgency Inc.actsasan insuranceagent fortheseandotherhighly-ratedinsurers.InsuranceBenefitsthroughYourMembershipPersonalAccidentInsurance(PAI)As part of membership in AAA Hoosier Motor Club,members are provided Personal Accident Insurance at nocost.Membersarecoveredwheninjuredinatravel-relatedaccident.

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ScheduleofBenefits1. For a hospital room, the amount of fifteen ($15) per

day during an uninterrupted confinement notexceedingonehundreddays.

2. Formiscellaneoushospitalexpenses:

Operatingroom $15.00BloodTransfusion $15.00Anestheticadmission $15.00Ambulancefee $15.00WheelChairrental $15.00

3. Death and Dismemberment—for each full year theinsuranceremainsincontinuousforce10percentwillbe added to the PAI death and dismembermentbenefituntil themaximumamountof50percenthasbeenadded to theoriginal sum.Please refer to yourpolicyfordetails.

$500MedicalExpenseMemberscanextendthebenefitsofPAIbyaddingthe$500medicalexpenserider.Thisridercoversmedicalcostsupto$500andpays inaddition toanyother formof insurance.This endorsement may be purchased for only $4.50annually.

Member’sAccidentSecurityPlan(MASP)Thiscoverageisdesignedspecificallyforaccidentsituations.MASP provides the benefit most needed when theunexpectedhappens–CASH.Thispolicycanbepurchasedforjust$39.00perpersonannually.

• Non-TravelAccidents

Non-travelaccidents include fallingdownstairs, slipping inthebathtub,drowning,agun-relatedinjuryordeath,injuryordeath resulting from recreational sports suchas, skiing,snowmobiling, jogging, basketball, fishing andmany otheractivities.

HospitalBenefit-$50perday

AccidentalDeathBenefit-$5,000

• TravelAccidents

Youwillbepaidbenefits forall coveredaccidents thatarebodily injury received while traveling as a fare-paying

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terms, IRA CDs, Money Market and Online SavingsAccounts

• NominimumrequiredtoopenaCD,IRACDorMoneyMarket account (Money Market Accounts require aminimumbalanceof$1,500after60days)

• Online Savings Account where you can fund youraccount electronically from any existing checking orsavingsaccount($500minimumdepositisrequiredtoopen)

• Quickaccountset-uponline,byphoneorviamail• Easyandsecureonlineaccountmanagementtools• FDIC-insured up to $250,000 per deposit, per

ownershipcategoryDiscovertheAAAdifferenceinhigh-yieldsavingsaccounts.Call1-888-728-3230orgoonlinetoAAA.com/Deposits formoreinformation.Deposit accounts offer through Discover Bank, MemberFDIC

AAATravel

AAATravelisIndiana’slargestleisuretravelagencyofferingfee-free vacation planning services and member-onlysavings and amenities to save you time andmoney. Fromcruises to local packages and tours around theworld, ourtravel professionals have the experience and knowledgeyouneedtomakeAAAyoursinglesourcefortheindustry’swidest rangeof travelproductsand services.Toplanyournextvacation,visityourlocalAAAoffice,call-tollfree(800)874-7317orclickAAA.com.

CruisesCruising is a very popular vacation experience.AAA Travelconsultantsareexperiencedandfamiliarwithallaspectsof

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a cruise vacation. Combining the right cruise line anditinerary,plusthemostfavorablesavingsandamenities, iswhatmakesAAATravelyourchoiceforbookingtheperfectcruise.

Tours&PackagesWhetheryouchoosetotravelindependentlyoronaguidedtour, AAA Travel has special savings and amenities on awide varietyof tours andpackages.AAAoffers everythingfrom tropical island getaways to exotic tours around theworld.Air,Rail&HotelReservationsFrom airline tickets to discounted rail tickets and hotelsaroundtheworld,youcanbookyournextgetawayatanyAAAofficeoronlineatAAA.com.HertzCarRentalWhenever you rent a car for business or pleasure, you’llreceivespecialmember-onlydiscountratesworldwidefromHertz®.TomakereservationscallyourlocalAAAoffice,calltheHertz® toll freenumberat1-800-654-3080orvisitourwebsiteatAAA.com/Hertz.BesuretogivethemyourAAAHertz®groupdiscountnumber:CDP#00023.AAAMemberscan joinHertzGoldPlusRewards for free!AsaHertzGoldPlusRewardsmember,there isnostoppingatthecounteratover40oftheworld’sbusiestairports.Plus,youcanearnpoints toward free rental days! Enroll today atAAA.com/HertzGold.GroupTravelThroughout the year, AAA’s Group Department offers avariety of specialized tours to domestic and internationaldestinations in addition to fun day trips. AAA can alsocustomize a group tour for your friends and/ororganization. If you are interested in receiving a GroupGetawaysbrochureor travelingasagroup, callourGroupTravelDepartmentat(317)923-1500ext.205.TravelRewardsTake advantage of the AAA Travel Vacation Rewards Giftprogram. When you book your inclusive cruise, tour orpackage throughAAAwe rewardyou forbeinga frequentvacationtraveler.Earnexcitinggifts—digitalcameras,giftcards,andluggageallabsolutelyfree.

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TripAssistInsuranceYou’dliketobelievethatyourtripwillgoasplanned.Butifsomething happens, you want to be prepared. OptionalTripAssist coverage gives you the peace of mind that anemergency will not ruin your trip. With features likecomprehensive trip cancellation and primary emergencymedical coverage, 24-hour travel assistance, and optionalbenefitstotailortheplantoyourtravelneeds,TripAssististheperfectcompanionforyourperfectvacation.InternationalDrivingPermitsWhen you’re driving abroad, many countries require anInternational Driving Permit (IDP) with your name, photoand driver information translated into ten languages. AAATravel is the only travel agency authorized to issue IDPs.TheyareavailableforanominalfeeatanyAAAoffice.PassportPhotosAll of our offices have the ability to take regulation-sizedpassportphotographs foryouandprovidethemwhileyouwait. Photos are available for a nominal fee at any AAAoffice.PlusPremiermembersreceiveonefreesetofphotospermembershipyear.DiscountAirportParkingAs a special service to our members, AAA offers off-premises parking discounts at FastPark & Relax. Contactyour local AAA office or click AAA.com for moreinformation.TravelAccidentInsuranceAs amember of AAA,when you purchase your scheduledairline, train,busor cruise ticketsatyour localAAATravelAgency,youareautomaticallycoveredwithupto$100,000in travel accident insurance at no cost. Plus and Premiermembers are automatically covered for up to $400,000 intravelaccidentinsurance.Therearenoformstocomplete,your coverage is automatic! Contact your local AAA officeformoreinformation.TravelStoreVisit theAAATravel Store located insideyour local servicecenter,wheremembersenjoyspecialAAAdiscountpricingonmanytravel-relateditems.AAAfeaturesagreatrangeof

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luggagetosuityourpersonalityandtravelneeds.Importanttravel accessories are also available such as TSA-approvedkey and combination locks, passport holders and RFIDsafety wallets, not to mention other great “must have”items.You’ll even find great auto accessories. Take along a USARoad Atlas for those scenic routes, and keep a roademergency kit on hand for unexpected emergencies. AAApublications, which include the popular TravelBooks andGuides for Europe, Mexico and the Caribbean, are also awelcomeadditiontoyourtravelplans,asyoulookformorethanthetypicaltouristsites.WhetherinLasVegasorItaly,find out what there is to see and experience during yourvacation.StopbytheAAATravelStoreforanever-changingarrayofpersonaland travel items,allatdiscountedprices foryou,theAAAmember.Plus Premier: save an additional 10 percent on travel-relateditemspurchasedintheAAATravelStore.

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MemberDiscounts

AAADiscounts&RewardsTrustAAAtodeliverdiscountsandrewards on what you use everyday at home and what you needwhenyouareaway.

AllittakesisyourAAAmembershipcard.Youdon'thavetoclip coupons or wait for bargains. On average, memberswhousetheircardfordiscountssavearound$86eachyearat more than 100,000 participating partner locations andonline.

Members can also take advantage of exclusive memberdiscounts and benefits on AAA products and services,including:

• AAAInsurance• AAAFinancialServices• AAAApprovedAutoRepair• AAATravelStore• Andmore

FindYourFavoriteDiscountsVisit AAA.com/searchfordiscounts to search for favoriteretailersandinterests:

Browsebycategory• SearchbyzipcodeintheU.S.andCanada• Findlimited-timespecialdiscounts• Seenewdiscountpartners

DiscountsOnTheGoThefreeAAAMobileappforIOSandAndroiddeviceshelpsyoulocatenearbyplacestosave.VisitAAA.com/mobilefordetails.

AtHome&AwayDiscountsWhether you're in Indiana or around the world, you cansave with AAA. Our discounts partners include nationalretailers likeDIRECTV, LensCrafters, andPenske aswell aspreferred travel partners like Hertz, Best Western andAmtrak.

We'vealsopartneredwith localbusinesses thatmaybe inyour neighborhood. From shoes to cell phones, you can

26

enjoy discounts every day when you use your AAA card,including:

• Localandonlineretailers• Popularrestaurants• Sportingeventsandsightseeing• Travelandtransportation• Carcareandrepair• Flowersandgifts• Healthandfitness• Petcare

VisitAAA.com/discountstoseealltheplacestosave.

Disclaimer: Partners and discounts subject to change.Restrictionsmayapply.

DiscountsDeliveredtoYourInboxLearn about new discounts partners and limited timespecial offers by signing-up for our eDiscounts newsletter.You can save up to 50 percent or more on limited timeofferswithourDiscountsandRewardsDealsexclusivelyforAAAmembers.SignupatAAA.com.

ThemeParkandAttractionTicketsAAA members receive discounts on admission to movietheaters, major theme parks and attractions across thecountry. Tickets must be purchased in advance and arenonrefundableandnotreturnable.Membersmaypurchaseasmanyticketsastheywish.AlistofticketsisavailableatyourlocalAAAservicecenteroronlineatAAA.com/discounts.Nootherdiscountsapply.TourBookGuidesAmongthemost informativeavailable, thesetravelguideslist points of interest throughout the U.S. and Canada.Included youwill find informationon:AAA/CAAapprovedproperties, Mobile Tags, Eco-certified lodgings, andattraction discounts. Where indicated, AAA rates areguaranteed for the duration of the current TourBookedition. These guides assist you in first-class travel on abudget you can afford. Use your eReader to get AAA’sreliabletravelinformationthroughtheeTourBookSMGuidesatAAA.com/ebooks.

Hotel/MotelReservationsYour local service center can assist you with taking theguessworkoutofwheretostayduringyournextvacation.

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You can enjoy member savings at many of the top hotelchainsintheU.S.

AutoTripInterruptionIfyouareinvolvedinacollisionwhiledrivingorridinginaneligiblevehicle,whichdisablesyourvehicleandyouare50milesormore fromhomeat thetime,AAAwill reimburseyouupto$600forcertainexpenses.Theseinclude:

• Local meals and lodging while your vehicle isbeing repaired (in general vicinity of the repairshop)OR

• Car rental (from a licensed rental agency) tocontinue to your destination or return home(reimbursement not provided for car rental atyour destination or home or commercial rentalvehicle)OR

• Scheduled commercial transportation to yourdestinationor returnhome(airplane,bus, train).This benefit applies to collisions occurringanywhereintheUnitedStates,CanadaorMexico,for expenses listed above incurred during 72hours following a collision. This benefit isintended to cover emergency expenseswhile enroute to your destination or home. It does notcover meals, lodging, car rental at yourdestinationorroundtripcarrental.Themaximumreimbursement is $600 per accident, permember. Members are covered while riding ordriving in any passenger vehicle at the time ofcollision.

• Trip Interruption claim forms are available fromHoosier Motor Club service centers. To file forreimbursement, you must submit the followingitems to the address below within 90 daysfollowingthecollision:

- A copy of the official police report orstatement from the law enforcementbody that recorded the accident (orinsurance claim report if nopolice reportisavailable).

- Itemized receipts for car repairexpenses;orifvehiclewastotaled,astatementfromthe insurance company stating vehiclewasaloss.

- Itemizedoriginalreceiptsfortheexpensestobereimbursed.

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Forreimbursementconsideration,mailformsto:

AutoTravelSpecialCoveragesP.O.Box88505Indianapolis,IN46208-0505

Allsuchexpensesmustbefullydocumentedbyreceipts.NoClaimswillbeconsideredwithoutoriginalreceiptsforeachexpenseclaimed.

Please Note: Benefits of this service only apply whendisablementresultsfromacollisionwithanothervehicleorobject. Mechanical failure does not qualify. *TripInterruption does not supplement any expensesreimbursedbyinsurancecompaniesorotherentities.

Plus&Plus RV: Provides reimbursementup to$1,000 forlodging,mealsoralternatetransportation.

Plus Premier: extends benefit for reimbursement up to$1,500forlodging,mealsoralternatetransportationwheninvolved in a collisionwhile driving or riding in an eligiblevehicle,orresultingfrommechanicalfailure,whichdisablesyour vehicle and you are 50miles ormore fromhome atthetime.

PassportPhotoServiceNo appointment is necessary, the photo is instant, andmembers get a discounted price. This service is availableduringnormalbusinesshoursatallservicecenters.Photosmay be used for passports, visas, or international drivingpermits.

PlusPremier:Receiveone freesetofpassportphotospermembershipyearatanyAAAoffice.

AAAForeignCurrencyExchangeAvoid expensive overseas exchange fees by purchasing aTipPack® or ordering one of 100 available foreigncurrenciesbeforeyouleavehome.

AAAVisaTravelMoneyCardThe prepaid AAAVisa TravelMoney Card packs light, goesmost anywhere and speaks the language! Simply preloadyour card before you drive or fly to your vacationdestinationandyouwillbereadytostay,eatandshopatmillionsofVisadebitmerchantsorwithdrawlocalcurrencyat more than 840,000 Visa ATMs around the world. TheAAAVisaTravelMoneyCardhelpsyoupacklessandtravelmore. Visit participating AAA offices, click on AAA.com/travelmoney, call1-844-639-4700,or reloadwith the

29

freemobileapp:IngoMoney,availableintheGooglePlay™StoreorAppStore℠.

AAAGiftCardPerfectforanyoccasion,theAAAGiftCardputsaworldofshoppingpossibilities in thehandof thegift recipient. It’sacceptedeverywherethatVisaisaccepted.Youcanchoosethe amount you want to give--between $10 and $500,domesticuseonly.Thecardcanbereuseduntil thefundshavebeenspent. If thecard is lost,a replacementcanbeordered. This card is available at all Hoosier Motor Clubservicecentersforanominalfee.

Fax/CopierServiceEach service center is equippedwith a faxmachine and acopier. Member services counselors can assist in sendingand receiving faxes within the continental United Statesandmaking copies. Forboth services, therewill be aper-page charge. Please contact your local service center formoreinformation.

OnlineServices

AAA.comManyofourmemberservicesarealsoavailabletoyou24hours a day, 365 days a year, online. When you visitAAA.com, you will find options for: travel, membership,automotive, financial services, insurance, exclusivemember benefits, public affairs and safety, as well asmappinganddirectionalservices.

Upgrading orrenewing yourmembershipor getting aninsurancequote can bedone24hoursadaywithjusta click of yourmouse. From

one website you can: request emergency road service,check out airfares, look up AAA Discounts & Rewardsinformationandsomuchmore.

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LegalServices

BailBondandGuaranteeArrestBondTheOhio Casualty guarantees the appearance of theAAAmembernamedontheAAAmembershipcardinanycourtuptothecard'sexpirationdate.Thecardcanbeacceptedagainstanarrestbondupto$1,000ortosecureabailbondupto$5,000fromOhioCasualtyforanymotorvehiclelawviolation EXCEPT violations involving driving while underthe influence of intoxicating liquors, drugs or narcotics,failure to appear for violations, driving on asuspended/revokeddriver's license, hit and run, failure topresentevidenceofinsurance,illegaluseorfalsificationoflicenseor registration,engaging ina felony,attempting toelude/eluding police, or while driving a vehicle used forcommercialpurposes.Forbailbondsortoobtainpaymentin the event of non-appearance, contact Hoosier MotorClub. Member agrees to repay AAA or Ohio Casualty forany losses. This benefit may not be accepted by alljurisdictions.

• Exceptions–Including,butnotlimitedto:

Chargesofdrivingwhileunder the influenceofalcoholordrugs,orfordrivingwhilelicenseissuspendedorrevoked;orfailuretoappearonpriortrafficviolations.

Postinganappealbondorasecuritybond.

• Reimbursement

NOTE:Thisbonddoesnotpayyourfine. Instead, itshouldberegardedasaloanoffunds,tospareyouthediscomfortofbeingheld in jail.TheAAAbondassures thatanycourtcostsand/orfineswillbepaidbyAAAifyoudonotappearfortrial.YouwillberequiredtoreimburseAAAforanysuchpayments.

• ImportantArrestBondFacts

Appealsarenotapplicabletothebond.Locallawsmayvaryslightly regarding the offenses for which the AAA bondsmay be accepted. If you encounter any difficulties,immediately contact your nearest AAA club. You mustsurrenderyourmembershipcardtosecurethebond.Itwillbereturnedtoyouwhenthecaseisdecidedandyouhaverepaid AAA Hoosier Motor Club for any forfeit of bond.PleasenotifyAAAHoosierMotorClub’sAutoTravelSpecialCoveragesduringnormalbusinesshoursat(317)879-8505

31

or 1-800-722-2616, as soon as possible after using yourAAAcardasbond.Orwriteto:

AutoTravelSpecialCoveragesP.O.Box88505Indianapolis,IN46208-0505LegalReimbursementIt’s a fact of life that thousands of auto accidents andarrests occur each day. Without warning, you may findyourselfinvolvedinasituationrequiringlegalassistance.

Tohelpmemberswhensuchasituationarises,AAAHoosierMotor Club pays for certain legal protection whenmembersarechargedwithmovingviolationsofthemotorvehiclelaws.(SeeExceptionsbelow).

AAA does not practice law. You retain your own attorneyand submit the receipted bill to the Club forreimbursement, preserving the confidential relationshipbetweenattorneyandclient.Legalreimbursementmustbeapplied for within thirty (30) days of court date.Reimbursement will be allowed for two offenses percalendaryear.AAAreimbursesyouforlegalfees,includingappealstoahighercourt,whennecessary,ifyoupersonallyappearincourtwithyourattorneyandpleadnotguilty.

• ScheduleofReimbursement

TypeofLegalDefenseMaximumPayment

ForTrialDefense-RecklessDrivingCharge$100ForAppeal$100ForTrialDefense-ManslaughterCharge$400ForAppeal$400ForTrialDefense-AviolationofaMotorVehicleLawotherthanthosenamedabove$75ForAppeal$75

• ExceptionsCases involving the following offenses are notreimbursable:

- Driving while under the influence of intoxicatingliquorsornarcoticdrugs

- Driving with a suspended or revoked operator’s orchauffeur’slicense

- Traffic violations arising from the commission or theattempttocommitafelony

- Leavingthesceneofanaccident

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- Violationswhile driving a bus, taxicab or operating atruckwhichhasoveraone-tonratedcapacity

- Usingamotorvehicleimproperlyregistered;whereatthe time of the violation permission to drive theautomobilewasnotgrantedbytheowner

- Or, any traffic law violation coupled with any non-reimbursableviolation.

Excludedforreimbursementarewitnessfees,plans,maps,courtcosts,finesorothersimilarcostswhichmaycomeupinconnectionwithyourdefense.

Submitthereceiptedbillto:

AutoTravelSpecialCoveragesP.O.Box88505Indianapolis,IN46208-0505Plus&PlusRV:providesdefenseofvehicle-relatedchargestowhichyoumustappearincourtandpleadnotguilty,andcoversanyPlusmemberwhoisdrivingavehicleeligibleforservice under the basic membership at the time suchcharges are incurred. Charges covered under this benefitare:• Vehicle manslaughter or negligent homicide ($500

maximumprotection).

• Reckless driving or endangerment ($200 maximumprotection).

• Movingviolationscoveredbytrafficordinances($100maximumprotection).

PlusPremier:extendsbenefitforchargescovered:• Vehicle manslaughter or negligent homicide ($1,000

maximumprotection).

• Reckless driving or endangerment ($400 maximumprotection).

• Movingviolationscoveredbytrafficordinances($200maximumprotection).

Please Note: Legal Reimbursement protection does notapply to violations involving driving while under theinfluenceofdrugsoralcohol,ordrivingonasuspendedorrevoked license/registration.All claimsmustbe submittedwithin90daysofthecollision.

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TheftRewardAs a deterrent to theft and vandalism, amember’s car isprotected by a warning stating that AAA offers a $500*reward for information leading directly to the arrest andconvictionofanyonestealingamember’scar.Arewardof$100* is also available for information leading directly tothe arrest and conviction of anyone causing hit-and-run,damageorvandalizingamember’scar.Also,memberswithCD players, GPS or cell phones installed in their cars arecoveredunder the$100*TheftReward. Lawenforcementofficers engaged in the normal performance of duty, themember,andfamilymemberscannotbesorewarded,norcananyonewhosimplyreportsamember’scarstolen.

Warning stickers are available at your local AAA HoosierMotorClubservicecenter.Submitclaimsto:

AutoTravelSpecialCoveragesP.O.Box88505Indianapolis,IN46208-0505

Plus & Plus RV: offers rewards of up to $1,000* forinformationleadingtothearrestandconvictionofaperson(s) committing auto theft, hit-and-run or vandalism.Amounts for each incident are noted below. The rewardamounts apply to vehicles registered in members’ name.Reward claims must be submitted within 60 days ofconviction.Lawenforcementofficers,themember,andthemember’s family are ineligible to receive reward. AutoTheft-$1,000*,Hit-andRun-$500*,Vandalism-$500*.

Plus Premier: offers rewards of up to $1,500* forinformation leading to the arrest and conviction of aperson(s)committingautotheft,hit-and-runorvandalism.Amounts for each incident are noted below. The rewardamounts apply to vehicles registered in members’ name.Reward claims must be submitted within 60 days ofconviction.Lawenforcementofficers,themember,andthemember’s family are ineligible to receive reward. AutoTheft-$1,500,Hit-andRun-$500,Vandalism-$500*.*Rewardslistedaboveareperoccurrenceandrepresenttheaggregatepayableperoccurrence.

Please Note: Legal services apply to private passengervehiclesonly.

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NotaryServiceFor your convenience, allAAAHoosierMotorClub servicecentersprovidefreenotaryservice.You’llfindthisserviceareal timesaver inmatters requiring notarization of officialpapers.Documents tobenotarizedmustbe signed in thepresenceoftheNotaryPublic;thereforetheservicecannotbehandledthroughthemail.Whenyouneedtheservicesof aNotaryPublic fordocuments, just stop in at anyAAAHoosierMotorClubservicecenter.

PublicAffairs

CivicandTrafficSafetyThroughoutitshistory,AAAhasworkedtomakeroadwayssaferforthedrivingpublicthrough:

• Schoolsafetypatrolprograms• Safety programs for everyone from preschool toseniorcitizens

• Drivereducationmanuals• AnnualSchoolTrafficSafetyPostercontests• Alcoholawarenesspromotions• Prepared traffic safety lessons, posters and teacherguides

• Affiliatinglocalcommercialdrivingschools

The AAA Foundation for Traffic Safety produces safetyliterature,educationalvideosandsponsorssafetyresearchproducts. Pamphlets and other foundation materials areavailabletomembers.Pleasecall(317)923-1500formoreinformation.

MemberPublicationsAAApublishesnumerouspamphlets,brochures,books,andguides tokeepyou informed.While it is impossible to listall of the AAA publications here, you can contact AAAHoosierMotorClub’sPublicAffairsDepartmentifyouhavespecific needs or interests. Small quantities of AAApublications are free however, for multiple copies, theremaybeanominalcharge.

Home&AwayMagazineHome & Away is a bi-monthly publication exclusively forAAA Hoosier Motor Club members. Each issue featureshelpful informationonavarietyofautomotiveandtravel-relatedsubjects.Home&Awayfeaturesaresupplemented

35

by regular departments which keep you informed aboutmemberbenefits, issues thataffectyouasamotoristandtraveler, and facts youwill want to know about car care,travel, insurance, and special opportunities available toAAAmembersonly.

AAAMemberNewslettersDistributed by e-mail, the AAAMember newsletters keepyou informed of the latest happenings at AAA. Creativefeature stories, new programs, special offers, exclusivediscountsandgreatcontestgiveawayskeepyouintheloopwith AAA. To sign up for our newsletters go toAAA.com/newslettertoday.

NewMemberUpdateNew members to the club can expect to receive anewsletter,throughstandardmaildelivery,thatwillinformthemaboutalltheadvantagesofbeinganAAAmember.

Notes:MyAAAmembershipnumberis:_________________

Membershiptype:Basic/Plus/PlusRV/Premier

Associate#1________________________________

Associate#2________________________________

Associate#3________________________________

Associate#4________________________________

MylocalAAAofficeis:___________________________

MyAAAinsuranceagent’snameis:

______________________________________________

Phone________________________________________

Fax__________________________________________

E-mail________________________________________

MyAAAinsurancepolicynumberis:______________

Auto_________________________________________

Home________________________________________

Life__________________________________________

MyAAAtravelagent’snameis:

______________________________________________

Phone________________________________________

Fax__________________________________________

E-mail________________________________________

OfficestoServeYou

IndianapolisArea

AllisonvilleRd.5180AllisonvilleRd(46205)ServiceCtr(317)257-8101TravelAgency(317)257-8106

BraeburnVillage8120E.21stSt(46219)ServiceCtr(317)899-4714TravelAgency(317)899-5172

Carmel1130AAAWay(46032)ServiceCtr(317)846-7399TravelAgency(317)846-7522

CollegePark8751WesleyanRd.(46268)ServiceCtr(317)875-4222TravelAgency(317)875-5106

Greenwood-Southport1309E.Stop11Rd.(46227)ServiceCtr(317)882-1521TravelAgency(317)882-1533

Speedway3073N.HighSchoolRd.(46224)ServiceCtr(317)297-4266TravelAgency(317)297-3527

OutsideIndianapolis

Avon8100E.U.S.Highway36SuiteF(46123)ServiceCtr(317)272-5134TravelAgency(317)272-5138

Bloomington2310N.WalnutSt.(47404)ServiceCtr(812)336-1700TravelAgency(812)336-1700

Clarksville999EasternBlvd.(47129)ServiceCtr(812)282-7776TravelAgency(812)282-7779

Kokomo3551S.LaFountain(46902)ServiceCtr(765)453-7763TravelAgency(765)453-7766

Lafayette331N.4thSt.(47901)ServiceCtr(765)423-1694TravelAgency(765)423-1697

Muncie4351W.ClaraLn(47304)ServiceCtr(765)289-7161TravelAgency(765)289-7163

Noblesville1950E.ConnerSt.SteC(46060)ServiceCtr(317)773-8235TravelAgency(317)773-8235

Richmond3639E.MainSt(47374)ServiceCtr(765)966-3565TravelAgency(765)966-3567

TerreHaute1400S.ThirdSt.(47802)ServiceCtr(812)232-2338TravelAgency(812)232-2338

07/14 WithSomeoneYouTrust 40035

TravelandInsure