TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED · Microsoft PowerPoint - TAB 4 - HPD -...
Transcript of TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED · Microsoft PowerPoint - TAB 4 - HPD -...
![Page 1: TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED · Microsoft PowerPoint - TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED Author: francois.lemorvan Created Date:](https://reader034.fdocuments.in/reader034/viewer/2022050323/5f7c5b9148272338f369a399/html5/thumbnails/1.jpg)
HIFIS Services and Supports
Update: September 2019
Ottawa
![Page 2: TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED · Microsoft PowerPoint - TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED Author: francois.lemorvan Created Date:](https://reader034.fdocuments.in/reader034/viewer/2022050323/5f7c5b9148272338f369a399/html5/thumbnails/2.jpg)
Purpose
• ESDC services and supports
• New resources and tools
• What is coming in 2019-2020
2
![Page 3: TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED · Microsoft PowerPoint - TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED Author: francois.lemorvan Created Date:](https://reader034.fdocuments.in/reader034/viewer/2022050323/5f7c5b9148272338f369a399/html5/thumbnails/3.jpg)
What We Heard
• Through consultation and engagement, communities expressed a need for additional supports.
• Supports have been developed in consultations with communities. Including:
Documentation on HIFIS Assistance on technical aspects of HIFIS implementation
HIFIS Client Support Centre Webinars Homelessness Learning Hub
Workshop redesign
3
![Page 4: TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED · Microsoft PowerPoint - TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED Author: francois.lemorvan Created Date:](https://reader034.fdocuments.in/reader034/viewer/2022050323/5f7c5b9148272338f369a399/html5/thumbnails/4.jpg)
Ongoing formal advisory body to HPD-ESDC with respect to the development of HIFIS.
Key pillar of the business process in which community input is streamlined and coordinated in HIFIS releases.
4
National HIFIS Working Group
![Page 5: TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED · Microsoft PowerPoint - TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED Author: francois.lemorvan Created Date:](https://reader034.fdocuments.in/reader034/viewer/2022050323/5f7c5b9148272338f369a399/html5/thumbnails/5.jpg)
5
HIFIS Toolkit and Workshops
HIFIS Toolkit - Series of Guides1) Implementation2) Installation3) Configuration4) User
2019-2020 Redesigned HIFIS Regional Workshops
• Ottawa, October 1st and 2nd, 2019• Vancouver, November 26 and 27, 2019• Halifax, February 18 and 19, 2020
![Page 6: TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED · Microsoft PowerPoint - TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED Author: francois.lemorvan Created Date:](https://reader034.fdocuments.in/reader034/viewer/2022050323/5f7c5b9148272338f369a399/html5/thumbnails/6.jpg)
HIFIS Demo Sitehttps://demo.hifis.caPublic version of HIFIS to test the system and explore its capabilities
HIFIS Webinars and TutorialsWebinars and tutorials on specific functionalities within HIFIS on the Homelessness Learning Hub. Webinars: Case Management – User Rights – Housing PlacementsTutorials: Client Information Menu – Creating a client record – Logging in and out of HIFIS
HIFIS Website www.HIFIS.ca- Data Provision Agreement- Program Information
6
Web Support
![Page 7: TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED · Microsoft PowerPoint - TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED Author: francois.lemorvan Created Date:](https://reader034.fdocuments.in/reader034/viewer/2022050323/5f7c5b9148272338f369a399/html5/thumbnails/7.jpg)
Increased business expertise to better answer communities’ needs.
HIFIS Client Support [email protected] – 1-866-324-2375 – 7:00 am to 5:00 pm EST
Provides ongoing support to communities in their HIFIS implementation by providing guidance and advice.
7
HIFIS Client Support Centre
![Page 8: TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED · Microsoft PowerPoint - TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED Author: francois.lemorvan Created Date:](https://reader034.fdocuments.in/reader034/viewer/2022050323/5f7c5b9148272338f369a399/html5/thumbnails/8.jpg)
8
Homelessness Learning Hub
www.homelessnesslearninghub.ca
Online platform for professional development and community capacity building for frontline service providers
Wide array of resources on Coordinated Access, Point-in-Time Count and HIFIS
Three courses entirely dedicated to HIFIS
Canadian Observatory on Homelessness - [email protected]
![Page 9: TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED · Microsoft PowerPoint - TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED Author: francois.lemorvan Created Date:](https://reader034.fdocuments.in/reader034/viewer/2022050323/5f7c5b9148272338f369a399/html5/thumbnails/9.jpg)
9
Ongoing Communications
Reaching Home [email protected]
HIFIS Releases Tailored Guidance on Specific Communities’
needs
![Page 10: TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED · Microsoft PowerPoint - TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED Author: francois.lemorvan Created Date:](https://reader034.fdocuments.in/reader034/viewer/2022050323/5f7c5b9148272338f369a399/html5/thumbnails/10.jpg)
• Training and Technical Assistance (TTA) to Designated Communities for Coordinated Access implementation
• Canadian Alliance to End Homelessness [email protected]
10
Training and Technical Assistance
![Page 11: TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED · Microsoft PowerPoint - TAB 4 - HPD - Presentation-ServicesWG-20190828-EN-PRINTED Author: francois.lemorvan Created Date:](https://reader034.fdocuments.in/reader034/viewer/2022050323/5f7c5b9148272338f369a399/html5/thumbnails/11.jpg)
What is coming up next?
Data Management Guide More Tutorials and Webinars Contact list for communities HIFIS Newsletter – Not registered?
11