TA Training Format
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TA Name: EMP ID: Contact number: State: Zone: Division: Date of training: After the completion of the training TA should be able to do following jobs: He should know- How to take branch feedback report every month o give him soft copy of the format How to take branch IT stock. o Handover IT asset format which carries all serial no.) How to update the Helpdesk ticket. Branch visit should carry Branch stock tacking and service of all other IT material. How to take the genuine quotation. o What are the required details in quotation o Vendor name, Address, contact number, o Item Brand, model other detail , rate, amount, warranty, any buyback rate, How to check o System, -CPU, monitor, KBD & mouse o Printer -DMP maintenance, Laser printer check and maintenance o UPS batter installation. Basic trouble shoots. o Scanner basic trouble shoots. o Internet –MODEM, DATA card installation and troubleshooting. How to write email – mentioning al details for call. He will also take part in monthly meeting with ZM He will provide the basic IT skill training to Field staff. Remarks:
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Transcript of TA Training Format
TA Name:EMP ID: Contact number:State:Zone:Division:Date of training:After the completion of the training TA should be able to do following jobs: He should know- How to take branch feedback report every month give him soft copy of the format How to take branch IT stock. Handover IT asset format which carries all serial no.) How to update the Helpdesk ticket. Branch visit should carry Branch stock tacking and service of all other IT material. How to take the genuine quotation. What are the required details in quotation Vendor name, Address, contact number, Item Brand, model other detail , rate, amount, warranty, any buyback rate, How to check System, -CPU, monitor, KBD & mouse Printer -DMP maintenance, Laser printer check and maintenance UPS batter installation. Basic trouble shoots. Scanner basic trouble shoots. Internet MODEM, DATA card installation and troubleshooting. How to write email mentioning al details for call. He will also take part in monthly meeting with ZM He will provide the basic IT skill training to Field staff.Remarks:
