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Capco confidential - © Capco -
-1 March 22, 2013, Volume 10
North America Talent Acquisition Digest
Digest HighlightsInside this
Issue:We are pleased to share that we have officially re-launched our recruiting applicant tracking system (ATS) and have made significant changes to our talent acquisition process. Automating the end-to-end recruiting process is critical to integrating our talent management function, allowing us to better manage supply and demand while optimizing the candidate experience and allowing us to attract top talent. Key changes include: • Requisition Requests & Approval
Process (workflow attached)• Documenting Candidate Feedback• Employee Referrals• Interview Skills Training Please take the time to review this Digest as it contains important information about the above processes.
As always, we appreciate your support in recommending top talent and investing in Capco’s growth.
NA Talent Acquisition
RespectIntegrityCommitmentExcellenceKnowledge
Page 2:
Requisition Requests &
Approval Process
Page 3:
Documenting Candidate Feedback
Page 4:
Employee Referral Process
Page 5:
Interview Skills Training
Page 6:
Appendix & Workflows
September xx, 2013 Volume 1
This document and the information in it are provided in confidence, for the sole purpose of the NA Talent Acquisition, and may not be disclosed to any third party or used for any other purpose without the express written permission of Capco.
•
Capco confidential - © Capco -
-2
Workflow
Requisition Requests & Approval Process
This process has been developed to allow us to provide our internal talent with more career optionality and more effectively managing our business
Please refer anybody who you feel would be a good fit for Morgan Stanley project to NA Resource Management
March 29, 2013, Volume 10
All recruitment requests for sold work or otherwise must first be communicated to the Domain Business Partner and NOT Recruiting
o This also applies to requests for Contractors or Temporary Project Employees (TPE's)
If the demand cannot be filled internally, the Business Partner will coordinate with the Hiring Manager/Project Manager to obtain the requisite information and create a formal requisition in the ATS
An automatically generated message will be sent to the Domain Lead(s) who will approve or decline the requisition. If you receive such notification, you must take action in order for the requisition to be completed.
If a requisition request has been denied, no further action will be taken.
If the requisition is approved, Recruiting will prepare a job spec that will be reviewed and approved by the Hiring Manager/Project Manager and then posted externally.
When an offer is about to be extended, an automatically generated message will be sent to the Domain Lead(s). Recruiting cannot extend offers until they have been approved in the system.
Workflow will be inserted here
What You Must Know
Capco confidential - © Capco -
-3
Key updates
Operations
March 29, 2013, Volume 10
Reminders:• Reassign
Approvals before going on Vacation
• Submit Time sheets prior to going on vacation
• Project Managers, follow up with your teams to submit time and expenses weekly
March Revenue is on target to meet and exceed forecast, as long as all contracts are signed
Our Q1-2013 revenue is $44.2MM against a forecast of $42.7 MM
Do your part to make a positive impact on our recognized revenue – accurately submit your time and expenses each week; make sure they are approved; follow up on AR; secure signed contracts and acceptance of deliverables from your clients
For a copy of the latest Pipeline and Client Target revenue reports click HERE
North America Forecast CDM Rev Outlook
Gap to Plan
2012 Actuals
March $15,026 $15,996 +6% $10,275
Current Quarter $42,710 $44,422 +4% $30,562
April $15,281 $12,833 -16% $9,382
Year $176,00 $91,144 -48% $140,568
Region March
Revenue Q1 Revenue April
Revenue 2013 Revenue
Canada $ 4,931 $ 14,275 $ 4,412 $ 24,560
New York $ 1,676 $ 4,456 $ 1,414 $ 17,248
Rest Of US $ 3,003 $ 7,171 $ 2,603 $ 16,013
US Morgan Stanley $ 6,386 $ 18,520 $ 4,405 $ 33,323
Grand Total $ 15,996 $ 44,422 $ 12,833 $ 91,144
NA weekly business digest
Top 5 Unapproved Time SheetsManager Name TotalGalliford,Dane 7Wong,Wing Yan 4Gadre,Ashwin 4Hasan,Humayun 3Moerman,Michael 2
RegionMissing
TimesheetsCanada 5Morgan Stanley 3New York 9Rest of US 15Grand Total 32
Capco confidential - © Capco -
-4
Sales
March 29, 2013, Volume 10
Reminders:• Please send
pipeline updates to Noelle Blaskovich
• See NA Ops CiT site for more information on Managing a Sale, including links to Pricing Model, Legal Contracts, Credentials and Standard RFP response site
Top 5 Big Deals in Pipeline
Wins this week include Jeffries , Morgan Stanley and
extensions at Fannie Mae
Region Bookings this Week
March Bookings
TCVCanada $ 183 $4130
New York $1,456 $4812
Rest Of US $ 530 $6,374
Total $ 2,169 $15,316
Client Project Name Code Client Partner Status TCV
First Niagara Bank FNFG Orlando 5012684 Claus, Scott 60% $ 25,500
Fannie Mae FM_ProductionSupportImprovemnt 5015249 Ringmacher, Paul 60% $ 1,545
Fannie Mae FM_PM Service Zucker BAU 5014833 Sommers, Bill 60% $ 1,000
SVB Financial SVB Financial Costing Requirements 5006795 Mackris, Frank 60% $ 1,000
Fannie Mae FM_Arch as a Service - Ken 5015233 Ringmacher, Paul 60% $ 800
NA weekly business digest
March Projected Bookings
Client Booked TCV
BNY Mellon 350
Citigroup 219
TD AMCB (US) 85
Metlife 242
Commonfund 110
Total Projected 1,006
$54,822
$1,404,647
$24,239
$43,194 $59,604
2013 Pipeline$1.6B
Status 5%Status 20%Status 40%Status 50%Status 60%
Canada New York Rest of US $-
$4,000
$8,000
$12,000
$16,000
$20,000
$11,963
$17,185
$19,956 YTD Bookings $49m
Capco confidential - © Capco -
-5 NA weekly business digest
Key updates
Finance
March Quarter End • Follow up with
clients on all AR especially over 30 days
• Slight improvement on bad debt ,but we must continue to chase.
• Secure fully Executed contracts by Mar 28th and provide to Ops and Finance
Deferred Balance consist of the following : Unsigned, Holdbacks (TD, Fannie), Acceptance Criteria . Click HERE to view full listing of all our Deferred Accounts.
Cash Collection have improved for total collected this week of 5.6M , please review your accounts and ensure all overdue invoices are paid before month end. Click HERE to view complete AR report.
Customer Concessions: We have a Bad Debt of 253K at month end. Please review the AR report and work with finance to clear Click HERE to view complete Bad Debt report.
Mar Balance
Deferred Balance $3.6M
Cash Collected $10.4M
Bad Debt Provision $253K
Deferred Balance remains high at 3.6 although this is an improvement of 600k from last week. Please continue to focus on Reducing as much as possible by Month end.
Bad Debt remains high at 253k ,We need to ensure all Aged AR is paid by month end of Q1, please have your PM’s work with Finance to ensure collections.
Deferred Accounts Deferred $
CATO Unsigned 1,787,832 TD Holdbacks 356,459 USNY1 Unsigned 840,509 FNMA Holdback 482,266 Deferred Acceptance 139,978Total 3,607,044
Top 5 Aged Accounts Amount
Morgan Stanley US $2,764,863
TD bank Financial Group $818,164
First Niagara Bank $762,064
TD AMCB (US) $676,703
Key Bank $423,511
Total Aged $5,445,256
March 29, 2013, Volume 10
Capco confidential - © Capco -
-6 March 29, 2013, Volume 10
For additional information, please contact:
• HC: Rebecca Lee• Operations: Suzanne Madden• Sales: Noelle Blaskovich• Finance: Elvis Rodriguez
This document and the information in it are provided in confidence, for the sole purpose of the NA business digest, and may not be disclosed to any third party or used for any other purpose without the express written permission of Capco.
Impo
rtan
t cal
enda
r dat
es
MON TUE WED THU FRI25 26 27 28 1
4 5 6 7 8
Finance: Fee Invoices Issued MS interview day
International Women's Day
11 12 13 14 15 L&D: Consulting 101 Inter'l Woman's Day Lucheon ATP-18 hires
L&D: Consulting 101
L&D: Consulting 101 Finance:Fixed Fee POC due MS interview day
L&D:Project Managment 101
18 19 20 21 22
L&D:ATP L&D:ATP L&D:ATP Merit/Bonus communicated
L&D:ATP Finance: Expense Invoice Issued MS interview day
L&D:ATP ATP interviews
25 26 27 28 29
L&D:ATP *Compensation Letters sent out ATP interviews
L&D:ATP ATP interviews
L&D:ATP MS interview day ATP interviews
L&D:ATP ATP interviews Finance:Signed Contracts due
L&D:ATP Bonus distribution ATP interviews
1NOTES: *Performance Management deadlines * Annual compliance must be completed by March 31st (1)code of conduct (2) confidentiatlity agreement (3) IT security awareness
MAR
CH
2013
NA weekly business digest