t4 Pr Distinct From Other Forms of Public Communication

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    Good eveningand

    welcome !

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    Bharatiya Vidya BhavanRajendra Prasad Institute of Communication & Management

    Post Graduate Programmes in Communication

    GROUP C-2 PUBLIC RELATIONS

    Paper I Principles of PR & Communications

    Marks 100

    Sessions 30

    Section-I Principles of Public Relations

    Sessions 15

    Topics 12

    Section-II Communication

    Sessions 15

    Topics 9

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    Paper I

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    Topic 4

    Topic 4

    Public Relations as distinct from

    other forms of PublicCommunication -

    Public Information

    Publicity

    PropagandaAdvertising

    Lobbying

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    Public Relations Activities of persons or organizations intended to

    promote understanding of and goodwill towards

    themselves or their products or services

    Deliberate, planned and sustained effort to establish

    and maintain mutual understanding between anorganization and its publics

    Prescribes and follows Code of Ethics and Practice

    Cultural ambassador and social crusader

    Respectfully embraces all management functionswithout subordinating them or itself

    Human relations through empathy, persuasion and

    dialogue

    Organization, ecology & environment - esprit de corps

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    Public Communication Latin Communis, meaning common

    Is establishing commonness essential to link

    people and purpose together in any co-

    operative system

    Has 7 Cs, namely, credibility, context, content,clarity, continuity & consistency, channels

    and capability

    Is no substitution to policy and action

    Whether accurate, adequate or appropriate is notanswered by books, talks, Information

    society, or even New Information order

    Is impossible if there is no common experience

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    Public Information Is for individual, for, individuals constitute public

    Helps Individual live in society

    Receivable because of economy and education

    Flooded is, without direction and order, inaccurate

    and incomplete tend to jeopardize the public Must be separated from trivial

    Must arouse receivers interest in right direction

    Will be rejected outright if ill conceived and bring

    in disastrous consequences in trail Must be clear, concise and correct to impact

    Karl Jasper, philosopher (1963), says: we, in freeworld, have chance to share the responsibility and find

    ways of receiving the best possible information

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    Publicity An umbrella covering all techniques of telling

    story of organization or cause to public

    A war weapon, a sales instrument, a political tool

    Is basically news - to be news of interest

    Includes advertising, for, tells story Is not generally paid for like advertising

    Is act of telling the world about right living or

    good citizenship, while PR is act of good

    living or being a good citizen Is act of projecting a light, while role of PR is to

    make the light worth projecting

    Is bad if we hide bad, painting bad as good

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    Paper I

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    Propaganda Information, ideas or rumors deliberately spread

    widely to help or harm a person, group,

    movement, institution, nation etc

    Particular doctrines or principles propagated by

    an organization or movement The organized dissemination of information,

    allegations etc to assist or damage the cause

    of a government, movement etc

    Rational propaganda - in consonance withenlightenedself-interest ofmaker andaudience

    Non-rational propaganda - not in consonance

    with anybodys self-interest but dictated by

    and appeals to passion

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    Advertising Latin advertere turns or diversifies public mind

    Is publicity but not all publicity is advertising

    Tells story briefly, educates, entertains and sells

    Induces public to make buying decision

    Commercializes space or time Builds up image and moulds public opinion

    Presents information and generates awareness

    Is inevitable part of public life, you like it or not

    One of the forces of modernization Cuts across ideologies

    More emotional than rational

    So effective that it cannot be ignored while

    transforming society despite inbuilt ill-effects

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    Paper I

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    Lobbying Campaigning outsideLegislature chamber, at the lobby - Political

    Company Board room - Corporate

    A big group - Group

    Court,press,association,partyetc - Likewise Entails exertion of influence, smooth and

    measured pressure and any other

    exercise of persuasion-cum-pressure

    Means a group putting its point of view forward

    to win other groups support

    Is influencing government policy, corporate policy

    or public opinion

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    Paper I

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    Public Relations Public

    Group of similar individuals

    Assortment of persons having the same interests,

    problems, circumstances, goals

    Opinion emanates from such persons Varied creature in many forms and sizes

    Has multitude of wants and desires, likes and dislikes,

    some times, strong likes and dislikes

    Employers, employees, government, citizens and so on,

    each a public of the sort, attracting different audience

    with its own tools and techniques

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    Public Relations Relations

    Human likes to create the need to establish relations with

    one another

    The representative wants of the individuals profoundly

    affect their relationship Understanding wants leads to understand relationship

    Relationships are of all possible types

    We have relationship by rank-superior to inferior, inferior

    to superior, and equal to equal We have relationship by

    sentiment-benevolent, friendly, suspicious, jealous,

    hostile A relationship may be active, or, passive, be good or

    bad or be neutral. At any rate, the relationship is there

    to be accepted, ignored or altered as desired

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    Paper I

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    Public Relations Communication

    Conceptualized

    Well judged

    Researched

    Tested Balanced

    Unbiased

    Honest

    Clear, unambiguous

    Simple, straight, truthful

    Appropriate, not accommodating Timely

    Qualitative

    Tailored, not doctored

    Convincing and persuasive

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    Paper I

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    Public Relations

    Objectives global and local Image building

    Communication and mutual understanding

    Sustainable relations

    Social responsibility

    Scope vast and wide All possible activities

    Role encompassing and embracing

    Promotion

    Competition

    Dissuading adverse situations New image building

    Catastrophe

    Making effective ineffective communication

    Conflict of interest

    Crisis and rumour

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    Paper I

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    Public Relations Strategy

    Determine key result areas

    Define roles

    Select and set objectives

    Prepare action plans for campaigning, programming,

    scheduling, budgeting, fixing accountability and

    establishing rules and procedures

    Process Research listening

    Planning for decision making

    Action Evaluation

    Remission

    Repetition

    Budgeted

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    Public RelationsTools and Media

    Appropriate to targeted audience

    Effective and positive result oriented

    Approach

    Balanced but optimum Fair and just

    Deliberate and purposeful

    Qualities Mental ability and integrity

    Ability to appreciate others views

    Restrained self-confidence

    Initiative & resourceful, source reliable & transparent

    Balanced temperament

    Sense of humour and cheefulness

    Perseverance and persistence, not to point of obstinancy

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    Public Relations Factors (Why PR?)

    Communication

    New Information Order

    Information Load

    Mutuality and Understanding

    Can do what? Bring out reward of mutual understanding

    Persuades individuals and groups in difficult situation to

    bring about goodwill needed, maintain if already exists

    Create and build up image/reputation

    Forestall attacks by competitors and opponents Educate people to a point of view

    Help public love life & work for better without conditions

    Counsel to recognize that as human beings, they are

    whole than any one social system

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    Paper I

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    Public Relations Will not

    Do magic

    Whitewash a spotted image

    Accept dead wood for a carving

    Keep inquisitive media-men away from management

    Churn out goodwill year after year if origins of goodwilldo not exist

    Value public opinion, like people draw money from a

    bank with no money in their accounts

    Talk any more after reaching good conclusions to create

    mutual understanding by private thinking

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    Paper I

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    Public Relations Public Relations

    For others and not for self

    Respects right of human beings and nurtures

    not only their physical or material needs, but

    also their intellectual, moral and social needs

    Honest communication

    Builds image, plants planned acceptable

    and favourable attitude in public mind

    Persuades public towards right judgement Seeks to establish philosophy of democracy

    Insists social audit and social accountability

    Plays catalytic role to create social conscience

    being environment biased and conscious

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    Paper I

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    Public Communication Public RelationsSituational social practice Researched applied sociology

    Meets ends through any means Tryst with appropriate destiny

    Communication at any cost Appropriate and economical

    May be of any proportion Sensual, purposeful, proportionateMight meet dead ends Continuous, deliberate and sustained

    Hasty, harried and immediate Planned, designed and dynamic

    Self interest and success Selflessly meant for others unbiased

    Act by hook or crook and react Act fair, unbiased with transparency

    Part of Public Relations Manages just communication

    So Public Relations is distinct from other forms of Public Communication.

    You agree. Dont you?!

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    and good luck!

    ( though luck has no rationale ! )