Jason CrawGLOBALINX Senior Product Developer & Manager

GLOBALINX MOBI

Agenda

• What is Mobi?

• Why wireless?

• Plans

• Devices

• Value added services

• Selling points

• Support/Questions

What is Mobi?• MVNO (Mobile Virtual Network

Operator)• Prepaid cellular • Nationwide footprint with 3G and 4G

coverage• Simple, easy to understand pricing• No contracts

Why wireless?• Landlines are becoming less common• Homeowners are “cutting the cord”

Why wireless?• Industry valued at $196 billion• Growth opportunity

Why wireless?Postpaid• Carrier pays ~ $250

phone subsidy• 2-year agreement to re-

coup money• Early termination fee• Popular phones• New phone every 2 years• Higher monthly service

fees

Mobi• No phone subsidy• Customer pays for phone up

front, BYOD or via PayPal• No contract• No early termination fee• Popular phones• New phone when you want• Lower monthly service fees

Plans• Competitively priced plans• Simple, easy to understand pricing• Flexible options based upon

customers needs• Mi-Fi and wireless cards

Unlimited Talk• $34.95* per month ($44.95 for Verizon)• Not available with AT&T• Unlimited voice calling in the US• Unlimited portal access• Targeted at people who don’t text or use

data services, emergency phones, seniors, or people who just like to communicate the old-fashioned way!

*Plus taxes and surcharges

Unlimited Talk and Text• $44.95* per month• Only available on AT&T• Unlimited calling and texting in the US• Unlimited portal access• Simple, easy to use phones• Targeted at people who use a lot of voice

or text messages on a monthly basis. No data access on this plan.

*Plus taxes and surcharges

Unlimited Talk & Text + 2.5 GB

• $44.95* per month ($54.95 for Verizon)• Available with Sprint, T-Mobile and

Verizon• Unlimited calling and texting in the US• Unlimited portal access• Simple, easy to use phones• Targeted at lighter data usage• Very competitive, with recent aggressive

plans from carriers

*Plus taxes and surcharges

Unlimited Talk, Text + 5 GB• $59.95* per month ($69.95 for Verizon)• Available with Sprint, AT&T, T-Mobile

and Verizon• All the voice minutes, text messages and

5 GB worth of data• 3G and 4G coverage (where available)• Simple, easy to use phones• Targeted to the person who is always on

the go and in touch via email, apps, text, etc.

*Plus taxes and surcharges

NEW! Share Plans• Plans include unlimited voice minutes and

SMS• Customer selects how much data they

want for their account• Available with GSM-T and CDMA-S• Primary plan carries data for the account• Up to 5 lines per account• Each line billed separately• Today, requires 2 separate orders

NEW! Share Plans• First plan determines available data

- 5 GB for $75- 10 GB for $115- 20 GB for $215

• Price includes first line of service• Additional lines billed at $15 per line

NEW! Share Plans

# of Lines

5 GB 10 GB 20 GB

2 $90 $130 $2303 $105 $145 $2454 $120 $160 $2605 $135 $175 $275

Devices• Always changing• Wide range

- Basic feature phone Samsung M400 for $49.95

- Mid range Sony Xperia (multiple models)

- High end iPhone to Samsung Galaxy

- BYOD

iPhones• Available for new purchase on GSM-A

and GSM-T networks

• Working on iPhones for Sprint

• Not available with Verizon

BYODBring Your Own Device

• Available on all networks

• Each carrier has their own rules

BYODAT&T or T-Mobile• Any unlocked GSM device• Purchase a SIM card on

the appropriate network for the device

• No charge for the SIM cards• Requires an unlocked GSM phone

BYODVerizon• No iPhones

• Must be a Verizon phone that is not currently active with Verizon

• For Device, select “Already Have An Approved Device?”

BYODSprint (New rules starting February 2015) • Device not reported as lost or stolen

• Associated Sprint account is in good standing

• Any associated Service Agreement, Installment Billing Agreement, or Lease Agreement (including payment of any end-of-lease purchase option amount) has been fulfilled

Value Added ServicesDevice Financing (optional)

• PayPal Credit (BillMeLater)

• Special financing options (e.g., 6 months no interest)

• Pay on your terms

• No annual fee

• Used all over the web

Value Added ServicesGLOBALINX Premium Home Phone Service for $9.95 per month• After activation of Mobi service,

customers will receive a promo code via email

• Enter it during GLOBALINX signup process to receive discount

Value Added ServicesDevice Protection• Mobi has partnered with GoCare• Well known device protection provider• “A” rating with BBB• Covers both new and used devices• Water damage, drops, unlimited claims• $8.95 per month or $69 per year; $50

deductible

Device Protection

Value Added ServicesMobi Wallet Account• Available on all networks• Works like a calling card• Enables functionality not included in calling

plan:- SMS ($0.05 per message)- MMS ($0.05 per message)- Data ($0.05 per MB)- International calling (rate varies by country)

Selling PointsMobi vs. Verizon• Mobi Unlimited Talk, Text + 5GB:

$59.95/month• Verizon More Everything 5 GB:

$120/month• Savings = $60.05 per month

- Annual Savings = $720.60- 2-year Savings = $1441.20

Selling PointsMobi vs. AT&T• Mobi Unlimited Talk, Text + 5GB:

$59.95/month• AT&T Mobile Share Value Plan, 4GB:

$110/month• Savings = $50.05 per month

- Annual Savings = $600.60- 2-year Savings = $1201.20

Selling Points• Postpaid carrier phone subsidy of

$200 to $300• 2-year savings

- Verizon: $1441.20 ($60.05 per month)- AT&T: $1201.20 ($50.05 per month)

• Breakeven point is 6 months or less

Selling Points• No contracts• Upgrade your phone whenever you want• ~ $50 to $60 savings per month• Unlimited plans• Carrier selection• National footprints• Home phone add-on for $9.95 per month

Questions to Ask• What cellular carrier are you with?• Are you happy with your service?• How much do you pay per month?• When is your contract up?

Questions to Ask• Do you plan on changing carriers?

(If yes, what carrier are you going to?)

• If you could choose which network you wanted, not have a contract and save on your monthly service, is that something you would be interested in?

Open Items and UpdatesAT&T MMS and Group Text on iPhones• MMS cannot be sent or received to

other non-iPhones• Working with Apple to become

“Approved Authorized Dealer”• Will enable more access into devices to

change currently locked settings

Open Items and UpdatesShort code blocking with T-Mobile• Escalated to carrier• They’re researching why this is

randomly happening

Open Items and UpdatesActivation error messaging• Working with each carrier to get

every possible error code• Making a customer friendly

description so the customer knows why activation fails (invalid device, wrong IMEI or ESN)

Open Items and UpdatesVerizon 4G• Not currently available• Restricts BYOD options

Support/Questions

• customersupport@globalinxmobi.co

m

• 800-340-MOBI (6624)

• Facebook.com/globalinxmobi

• Twitter.com/globalinxmobi

Jason CrawGLOBALINX Senior Product Developer & Manager

GLOBALINX MOBI