TEAMstarachieversteam.net/files/RecruitingManual.pdf · 2012-01-03 · TEAM Ideas and concepts by...

TEAM

Ideas and concepts by Dale Calvert, Calvert Marketing Group,

In the 1990‘s Dale Calvert started a network marketing company out of his basement and did over $100

million dollars in sales in less than five years. How? Using a UNIFIED, DUPLICABLE SYSTEM.

(From The Success Principle the Internet Has Stolen, Chapter 3). We have adapted this system.

Written by Wealth Master Team

www.StarAchieversTeam.com

Meet our Core Team Members at http://info1477.web.officelive.com/coreteam.aspx

http://www.starachieversteam.com/

http://info1477.web.officelive.com/coreteam.aspx

Recruiting Instruction Manual

Star Achievers Team, LLC © March 15, 2011 Version 9. Not for sale, can be shared 2

Wealth Master Team and New Beginnings (as Star Achievers Team, LLC) retains all copyrights to this document. However, in the true and traditional Shaklee spirit, express permission is hereby granted to Shaklee Distributors—and Shaklee Distributors only—to make copies of this document for the purposes of their own training, the training of their uplines or downlines, or the mentoring of cross-line Shaklee distributors. Under no circumstances may this document, or any part(s) of this document be sold, or otherwise transferred in exchange for remuneration of any sort.

Copyright © 2008 New Beginnings. The copyright holder reserves all rights, with the exception of that mentioned in the preceding paragraph.

Rather than indicating every occurrence of a trademarked name or copyrighted information as such, this workbook uses the

names or information only in an editorial fashion and to the benefit of the trademark owner or copyrighted material with no

intention of infringement of the trademark or the copyright. The information contained in the workbooks or other documents is

not for sale for profit, but can be shared.

WMT Revision Levels

Revision levels take the general form major.minor.supplement, where each of the three components consists of numeric digits such as, for example, 4.12.5. As the document is revised and reissued, these numeric components are incremented in such a manner as to indicate the significance of the changes to the document as compared to the previous revision.

A major revision will increment the first component, which indicates a significant change in overall content and organization. A

minor revision will increment the second component, which indicates changes not affecting the overall content, but perhaps a reorganization of the material. A superficial change, such as fixing typos, for example, will be represented by the third component being incremented. Not all revisions are released for publication.

Revision Released

1 April 30, 2008 – First Release

2 May 15, 2008

3 June 10, 2008

4 September 7, 2008

5 April 6, 2009

6 December 18, 2009

7 April 13, 2010

8 October 31, 2010

9 March 15, 2011

This manual is meant to be used! If you simply follow what is laid out for you within these pages and the business training system, you will have success with Shaklee. If you get every new person in your

organization duplicating what you do with this system, they will have success as well. Nothing really

happens in 90 days to the average person. But for you it could literally change your life forever.

This manual is also a workbook. As you study the system we use to build our businesses, use the wide margins to take notes. Doodle if you like. But use the book fully.

To save paper, the pages of the manual are formatted for double-sided printing, with odd-numbered pages on one side and even-numbered pages on the back of the odd-numbered ones. You can print it out single-sided if you like, but then it won’t look like a book.

To Your Future!

Wealth Master T.E.A.M.

Together Everyone

Achieves

More



Contents

Welcome and How to Recruit 4

Master Recruiting Process 5 Answer to What Do You Do? 7

Types of Prospects 8

Stuff the ―Funnel‖ explanation 9

The Recruiting Process – 2-Step Process 10 Business Voice Mail Box 12

Scripts for Contacting Prospects 13-26

Cold Market Interview/Bump Into Script 13

Cold Market – Ad response Script 14 Capture Page Call Back Script 15

Best 10 Contact List (with mentor) 16

Business Referral 20

Stacking Referrals – Go back up the referral ―chain‖ 22 Grand Opening Letter Follow Up Phone Script – remaining 40 on Master List of Names 23

People you know from church, socially, business associates, etc 24

People you do business with or a high credible/center of influence person 24

Hot Market 24 Recruit Professionals 25

MLM Purchased Leads 26

Follow Up Call Script 27

Interview Script – Sponsor New Business Builder 28

Questions Scripts 31

What Does It Cost? 32

―Fence Sitter‖ steps 33 Dilemma Email and Business Activation Email – Email #1 34

Creating A Vision Email – Email #2 and Begin New Member Process 35

Welcome Team Committee 36

Activate your New Distributor 37

Steps to activate new rep 38

Getting Started Appointment and Script 40

Getting Started Email – Email #3 42 Business Planning Session and Script 44

Get Launched Email – Email #4 48

Get Launched Appointment and Script 50

Business Blast Off! Email – Email #5 54 Business Blast Off! Appointment and Script 56

You Gotta Go To School Class Info Email – Email #6 59

Keep them in the Business 61

Streak When You Slump Info and Script 61

Tip – use Shaklee PWS to sponsor 64

―Get real good at working with the way it is. There are a lot of things in this business you may not like. There are things we have to do we may not want to do. Successful people are willing to do for a short

period of time what most people are not willing to do so they can do for the rest of their life what most

people can‟t.” Dale Calvert, SAK Distributors CD, 2007



Welcome to Shaklee and to our Team! Not only are you a part of Shaklee; but you

are part of my team, the Wealth Master Team. You‘re also part of the Shaklee Star Achievers Team. You are in business for yourself; but not by yourself.

Our job is to help you reach your goals! This is our group. This is what our

group does.

How to Recruit

Understand that this business is predictable. Everything we do is predictable.

Man and the masses are predictable.

Man as an individual is unpredictable.

Design a training program and what we do around the masses. It‘s predictable. It‘s systematic.

We do this; we know they‘ll do this or this and we know what we are going to do.

You only need 2 good people a year.

After 3-4 years, you‘ll be set for life. To build wealth, build leadership.

Duplicate with systems that can be passed down all levels.

Build in depth until you find leadership

Cold market advertising is to support the warm market activities of future leaders Constantly ―stuff the funnel‖ with prospects

Blitz the town for that person to handle the cold market activities – place new business builder

under local business builder who is marketing to their warm market

You will have at least two websites: o Website # 1 – Product capture page (www.GetRevitalizedNow.com/username)

o Website # 2 – Business capture page (www.LaunchYourFuture.com/username)

The bottom line for success:

o Decide what you want o Master a few skills (SAK Your Distributors - Sponsor, Activate, Keep)

o Have belief and persist.

Recruit using the Business Capture page. Your biz capture page will look like this:

www.LaunchYourFuture.com/username. At your business capture page, the prospect will ―opt-in‖ and are forwarded to YOUR PERSONALIZED Business Presentation Page where they watch a

business presentation video.

Build in-depth until you find leadership

o Go through the numbers

Set your posture – it‘s all numbers

o You‘re looking for the right person at the right time

Learn to take it away - Key phrases: o Are you still interested?

o This may not be for you.

o Can I scratch you off my list?

Use the Eagle File - If you don‘t get them now, you‘ll get them later

o Add prospect‘s name you‘re interested in that is undecided or it‘s not the right time

Go through enough people to find the people who are career frustrated or want to control their own destiny.



Master Recruiting Process – Start Right

20 Reasons and Top 3

Master List of 50 Names Stuff the funnel

Add prospects to your “funnel” everyday - Add minimum of 40 per month to the funnel

Follow a duplicable system – be unified – preach and teach the same system

Man and the masses are predictable. One of three things will happen: 1. Not interested

2. Not Now – add to your Eagle File to contact later and mail monthly newsletter

3. Interested in the business

From the 50 Names List you should get:

8-10 product customers

3-4 new distributors

1. Find Prospect / Lead

a. New business builder‘s Master List of 50 Names – determine the Best 10 to contact

1. Start with their warm market 2. Start retailing the product to anyone

3. Three-way with your mentor for the first 50 calls

4. Your mentor/coach will make the 2nd and 3rd call to your prospect for you

b. Mail ―Grand Opening Letter‖ to the remaining 40 on your Master List; mail 10 letters per week 1. Call prospect 2-3 days after letter is mailed

2. Use Grand Opening Letter follow-up phone script

c. Hang Bulletin Board Flyers in your area – make a weekly route of 20-30 locations

d. Leave ―Drop Cards‖ or Sizzle Cards all over town e. Wear Biz Op button and hand out business flyer, Business Sizzle Card, or Drop Card

f. Place newspaper ad, optional

g. DO talk with anyone about the product

h. DO NOT talk with anyone about the business 1. You‘ll get ―puked‖ on and we‘ll teach you what to do when that happens

2. If you do talk to people about the business, we won‘t work with you because you‘re going to

blow it and you‘re not ready

2. Call prospect

a. Send prospect to your Business Capture page (www.LaunchYourFuture.com/username)

b. The prospect submits their information; then they are automatically sent to the business

presentation page where they watch the Wellness Revolution video and Roger‟s Revolution video.

3. Follow up with prospect – call in 24-48 hours. Using Follow-up script, send prospect to the business

overview online at www.CreateLifetimeIncome.info/username

4. Call Back Interview to Sponsor prospect into the business or get referral

a. Interview the prospect to see if they meet the criteria as a candidate for your business

b. The prospect is expected to make a decision to join the business



5. Activate your new business builder a. This is when they Get Started

b. Your work starts here

6. Keep them in the business

a. They‘ll have a beginning spurt

1. Ignorance on Fire 2. Unconsciously incompetent

3. Excited for about 90 days.

b. Around 90-days, they‘ll SLUMP. 1. You want to know if they can get back up when they fall.

2. Spend the time with those that get back up.

7. Take notes on the Business Builder Profile form at www.StarAchieversTeam.net/files/BusinessBuilderProfileForm.pdf

and use your online contact manager at Star Achievers Team Home Office Pro member area.

8. Understand the ―flow‖ of the systematic process. Download and print the flow chart for the Recruiting Manual. Keep it in your business notebook with your other instruction manuals.

www.StarAchieversTeam.net/files/FlowChartsForRecruitingManual.pdf

http://www.starachieversteam.net/files/BusinessBuilderProfileForm.pdf

http://www.starachieversteam.net/files/FlowChartsForRecruitingManual.pdf



Answer to the Question

What Do You Do?

(K.I.S.S. – Keep it Shaklee Simple)

Memorize the response and give them your Drop Card or Sizzle Card

When prospect asks what you do, say:

I‘m a Home Business Consultant. (Smile)

Here‘s my card, check it out.

Hand them your Drop card or Sizzle Card

Prospect, what do you do? Do you have a business card? Get their business card.

OR

How long have you been doing that? Sizzle Card

Do you have a business card? Get their business card.

Sample Drop Card

at CMGpromotions.com http://cmgpromotions.com

Sample Ad inside of CMG Drop Card

Make Big $$$ Part-Time from home working on the Internet.

Get complete Details now! At:

www.YourWebsiteGoesHere.com

Or make your own! The inside of the drop card (the ad) is a Word document that you personalize with your own information.

Choose from the selection of ads (inside of drop card).

See Local Leads Workbook.

http://cmgpromotions.com/



Types of Prospects:

1. Cold Market

a. Bump into/Meet in person – restaurant wait staff, store clerk, business associate b. Ad response, bulletin board, drop card, etc

1. Prospect calls business voice mail

2. Prospect goes to your Biz Info capture page

2. Warm Market

a. People you know from church, socially, etc. b. People you do business with or a high credible/center of influence person

c. Best 10 List to contact from new reps Master List of 50 Names

3. Hot Market

4. Referral

5. Recruiting Professionals – advanced technique

6. MLM Leads – advanced technique



“STUFF” THE FUNNEL

The concept is that everybody has a number. You have to find YOUR number. You do that by stuffing your funnel. EACH MONTH add 40 names from your Marketing Methods to your funnel. These are some of the Marketing Methods you’ll use that are found in the Local Leads Workbook.

EACH MONTH ADD 40 Names

From:

Warm Market List

Bulletin Board Flyers

Bump Into’s – Walking and Talking

Product Mini-flyer Brochure

Referrals

Drop Cards / Sizzle Cards

Buttons

Auto Sun Shade

Magnetic Auto Sign

License Plate Ad

Newspaper Ad

Mini Bill Board

Welcome Wagon

Library Book Promotion

Job Fair/Trade Fair

Door Hangers

Post Card in Subdivisions

Product Display in Businesses

NOT INTERESTED NOT NOW Get Referrals Put in Eagle File “Drip” information

Mail Monthly Newsletter

Sponsor 2-3 Business Builders



The Recruiting Process

We use a 2-Step Recruiting Process. .

Step 1 Website - ―Biz Capture Page‖

Step one is your initial exposure. After you speak with the prospect, you‘ll send

them to your business capture page. (You will ―capture‖ their information when

they fill out the form on the capture page)

After the prospect completes the form at the business capture page, your prospect is

directed to the Business Presentation page where they watch the Wellness

Revolution video and a business overview video with Roger Barnett.

Step 2 – Business Overview online at www.CreateLifetimeIncome.info/username

YOU MUST MODEL SYSTEMS AND PROGRAMS THAT GIVE THE GREATEST NUMBER

OF PEOPLE ON YOUR TEAM THE OPPORTUNITY FOR SUCCESS!

Prospect with a Value Focused Attitude

Value focused people go into the market place 100% focused on what their opportunity can mean for

THEIR PROSPECT! Nobody is offended when you approach them from a true value focused standpoint! The opportunity may not be for them, but they will appreciate you taking the time and effort to share it

with them.

People want to follow people that are VALUE Focused who project the feeling that ―I know where I‘m

going with our without you, but if you see an opportunity FOR YOU here, I would love to take you with

me‖

―People don‘t care how much you know until they know how much you care!‖ As Zig Ziglar says, ―You

can have anything in life you want if you help enough other people get what they want‖. Go into the

market with a VALUE Focused Attitude and expect great things to happen, because THEY WILL!

The Only Secret To Recruiting

―The name of the game is sorting through people, amateurs try to convince,

professionals sort.

We are all looking for the RIGHT PEOPLE at the RIGHT TIME

in their life”. We call this time “the window being open”.



Here is the way we teach this.

Within every 365 day year, everyone has their window open.

Sometimes the window opens for 15 minutes when someone is RED HOT MAD at their boss. Sometimes the window will open for days, weeks, months, and sometimes it opens

and it stays opens when people make the emotional and factual decision that they need to

make a career change.

During this time, of the window being open, if a person:

Gets your phone call

Receives your letter or postcard in the mail Finds your sizzle card

Hears your radio ad

Reads your newspaper ad

Sees your bulletin board flyer Reads your online classified ad etc.

If you ethically and honestly, with a VALUE FOCUSED ATTITUDE, share with them how your opportunity can meet the needs they have and the reason their window is open in the first place….then

THEY JOIN YOU!

We know that some network marketing trainers will tell you to develop a relationship with your PROSPECT. This is ridiculous! This is a business; if you want to make friends, join a social club.

Many network marketers are calling ―prospects‖ and making friends with people whose windows are not

open! This is a total waste of time and makes no business sense.

THE NAME OF THE GAME IS SORTING THROUGH PEOPLE!

AMATEURS TRY TO CONVINCE, PROFESSIONALS SORT!1

1 MLM Proven Scripts, Dale Calvert, November, 2007



Business Voice Mail Box:

The purpose of a lead box voice mail is to GATHER DATA……PERIOD!

3 minute sizzle lines don‘t work!

Do not take direct calls from your advertising efforts.

Direct prospects to a voice mail box.

DO NOT HAVE YOUR ADVERTISING CALLS RING INTO YOUR

HOME OR TO YOUR CELL PHONE2

For your Business Voice Mail box, use Kall 8.

You get a toll free number voice mail box to use from Kall8.

You‘ll find the sign up link for Kall 8 in your Home Office Pro member area.

Click on "Affiliate Center" in the Team Center for your Kall 8 voicemail number.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * *

The PERFECT VOICE MAIL SCRIPT

Below is the PERFECT VOICE Mail script. THIS IS NOT DEBATABLE! This has been tested dozens

of times over the years, and this is absolutely the best message to leave on your lead box (business) voice mail system

Voice Mail Message Script:

“Thank you for responding to our advertising campaign.

Leave your name, address, telephone number and email

and one of our representatives will contact you as soon

as possible.”

2 MLM Proven Scripts, Dale Calvert, November 2007



Scripts for Contacting Prospects

Major forms that will be used:

www.starachieversteam.net/files/ContactTrackerChart.pdf

www.StarAchieversTeam.net/files/BusinessBuilderProfileForm.pdf

www.StarAchieversTeam.net/files/BusinessActionNotebook.pdf

This yellow highlighted area means to personalize with your information- just write it in the space

Cold Market Interview/Bump Into Script

Use with people you meet in person (restaurant wait staff, store clerk)

Memorize this script Listen to their response to these 4 questions:

1. How long have you been working here?

2. Do you like it?

3. Are you making enough money?

4. (Prospect), if there was a way that you could earn an extra $4563 per month on a part-time basis

would that be worth 15 minutes of your time? “Sure” or “what is it?”

They ask “what is it?”

It‘s about earning an extra $4563 per month part-time and it‘s about 15 minutes of your time. Here‘s the

deal. It‘s either worth it or not.

Hand out your Success card/Drop card with you business voice mail number and your domain name for

your Biz Info capture page.

Note: According to Myron Golden, an uneven number creates curiosity.

For the $4,563 amount refer to the Vitalizer chart at www.StarAchieversTeam.net/files/VitalizerChart.pdf

http://www.starachieversteam.net/files/ContactTrackerChart.pdf


http://www.starachieversteam.net/files/BusinessActionNotebook.pdf

http://www.starachieversteam.net/files/VitalizerChart.pdf



Cold Market Ad Response Script

Use with people who have responded to any form of advertising and left a message on your

business voice mail box.

Make all calls at the same time to everyone who left a message on your voice mail. Listen and take notes on their response on Business Builder Form and your online contact manager.

www.StarAchieversTeam.net/files/BuilderProfileForm.pdf

Is (Prospect) available? (Prospect), this is (your name). I‘m calling you because you responded to my ad.

Is this a good time to talk?

(No) Make call back appointment

(Yes) Where did you see our ad?

Why did you respond to our ad? At this point their response will tell you a lot. You‟re looking for

someone who is seriously looking, not someone who is just curious. If you feel prospect is not a good fit: I don‘t really think this is for you. Thanks for your time. Good-bye.

What is your current profession?

Do you consider yourself teachable?

Are you willing to follow a proven system?

Do you have any leadership or management experience in or out of the work place?

Based on what you‘ve told me, let me send you to the information that was mentioned (in the ad; on the

card; on the flyer) to see if we should pursue this any further.

Do you have pen and paper handy? There is a short video for you to watch. Let me give you the website. Are you ready? Go to www.LaunchYourFuture.com/_____________________. That‘s (repeat). When

do you plan to watch the video?

After you‘ve had a chance to review the info, I‘ll call you back and we‘ll review your qualifications.

If prospect asks questions: (Prospect), all I‘m doing is calling people who left a message on my voice

mail. After you‘ve had a chance to review the info, I‘ll call you back and we‘ll review your qualifications and answer any additional questions you may have.

Next Step - Call back when you receive Home Office Pro email notice or call them no later than 7 days;

use “Follow-up Call” script on page 27

Leave Message - (Stress underlined word)- Put in “Hold” file Hi, (Prospect), this is (your name) from (your city/state). I‘m calling because I have your name on my

desk as someone who requested information about increasing your current income by working from

home. Give me a call at (your office number). Again that's (your office number). Bye for now.

2nd Message - Wait approximately 36 hours from the first message

Hi (Prospect) this is (your name) calling you again. Again this is in regards to your request for information on a home based business. It‘s urgent that I talk with you. Call me at (your number). That's

(your number).Bye for now.

3rd Message - Wait approximately 48 hours from the 2nd message- Cross off your list

Hi (Prospect) this is (your name) again in regards to your inquiry about starting a home based business.

This is my third attempt to contact you; so here‘s what I‘m going to do. I will leave my phone number one last time. Unless I hear from you, I will scratch you off my list. My number is (your number).

That‘s (your number). I hope all is well with you and I do hope you find the time to make that call. Bye.

http://www.starachieversteam.net/files/BuilderProfileForm.pdf



Capture Page Call Back Script Use with people who have gone to the capture page from a Reaching Out Method (R.O.M.)

You‟ll get an email from Home Office Pro when prospect visits your capture page & submits form

Listen and take notes on their response on Business Builder Form and your online contact manager www.StarAchieversTeam.net/files/BusinessBuilderProfileForm.pdf

The purpose of this call is to eliminate people.

The questions are to qualify them; if they are someone you personally want to work with.

They should sell you on why you should spend your time with them

Hi, is (Prospect) available? Hello, (Prospect), this is (your name). I am calling because you recently visited our website, and this is

strictly a courtesy call. Thank you for leaving your information.

Is this a good time to talk?

(No) Make call back appointment

(Yes) Where did you see our ad?

If curios, say: I‟m looking for people that are serious. When you get serious; call me back.

Why did you respond to our ad? At this point their response will tell you a lot. You‟re looking for

someone who is seriously looking, not someone who is just curious. If you feel prospect is not a good fit: I don‘t really think this is for you. Thanks for your time. Good-bye.

What are you looking for right now?

When you went to the website did you watch both videos?

What did you like about them? (What you heard, what you saw) (If they say they don‟t remember the website simply say: It‟s the page that said „Do you want to earn more money‟?

Do you have any leadership or management abilities?

Any sales background at all? (After you ask the questions and if you like their answers invite them to the next step)

(Prospect), our company has quite a standard for the people we are looking for. There‘s a lot of work on

our part in setting someone up in a home business successfully. So we are looking for people who are

absolutely serious about building a business and making money from home. So (prospect), how serious

are you about starting a home business?

Tell me why?

(Prospect), I‘m busy and I know you‘re busy too. Based on what you‘ve told me let‘s take you to the next

step. Let me send you to a website to evaluate our program further. Do you have a pen? The website is www.CreateLifetimeIncome.info/_____________________.

This website will give you a complete overview of our company and compensation plan.

(Prospect), I‘m only going to work with a few people, so the sooner you can go to that website the better. After you‘ve viewed the information, and if it makes sense to you, you will need to give me a call back

within 24 hours. Let me give you my number: (OFFICE NUMBER). We can discuss your qualifications

to be considered for one of the three spots available to be a candidate on our team.

Next Step - They call you or you call them in 2-3 days but no later than 7 days; use the “Interview” script

page 28

Leave Message Script - see page 14




Best 10 Contact List Script (Mentor on phone for support only)

You and your mentor will make 3-way calls to the Best 10 prospects on your 50 Names List

We‟ll do four each the first two weeks and two the third week.

Have your Best 10 List with your prospect‟s phone numbers in front of you.

You will make the 3-way call to your prospect.

Your job during these calls is to ask for their help.

Your mentor is there for support. Track results of New Rep's Contact List

www.StarAchieversTeam.net/files/ContactTrackerChart.pdf

Anyone not talked to or left message for during the 3-way call, mentor will call them for you

Leave Message Script

Hi (Prospect), (your name) here. The reason for my call is to see if you can do me a favor and help me

out with my new business. You can reach me at (your office phone number). Thanks. Bye.

When they call you back: Read the script starting with “I just got involved …” -------------------------------------------------

New Distributor’s script

Hi (Prospect), (new distributor) here. Do you have a minute? I‘m calling to see if you can do me a favor. Can you help me out? (Response)

I‘ve got my business partner (mentor‟s name) on the line with me. I just got involved in a new business that I‘m really excited about. I‘m looking for a couple of key people with leadership and management

abilities and I naturally thought of you. I have no idea if you personally would be interested, but I know

you know the right kind of people. What I need for you to do is watch a short video online and tell me

who you know that I should contact?

Do you have a pen and paper handy? Let me give you the website. Are you ready? Go to www.LaunchYourFuture.com/_____________________. That‘s (repeat). Verify it‟s correct.

(Prospect), when do you plan to watch the video?

I appreciate you watching the video. I‘ll call you on (scheduled time with mentor). (Prospect), let me ask you a question, when I call you on (call back day and time) are you going to answer the phone when you

see my number on your caller ID? Response: “Well sure”.

(Prospect), if it turns out that for some reason you‘re not home when I call and you hear my message on

the phone are you going to call me back? Response: ―Of course I will”

Thanks for your time, (prospect). Bye.

If they say: I don‟t think I would be interested:

I didn‘t think you would be either, but I need your help. You‘ll be doing me a big favor in helping me get

my business going. You‘d want to help me out if you could, wouldn‘t you?3 I just need you to watch a

short video online and tell me who you know.

If they say, I don‟t know anybody: I don‘t expect you to know anybody until you see the video.

If they ask any questions: Hold your questions for now. It will all be explained on the video.

Next Step - Call with your mentor when you are scheduled to make 3-way calls. Use “Follow Up for Best

10 Names List” script on page 17

3 Todd Falcone, Little Black Book of Scripts, page 23




Follow Up for Best 10 Names List Script (3-way calls with mentor)

This script is for those on the Best 10 list who were spoken with.

These calls are made at the time you have scheduled to make 3-way calls with your mentor When you turn it over to your mentor, do NOT say another word

Everything will be between the mentor and the person who watched the video

Take notes on Business Builder Form and your online contact manager

www.StarAchieversTeam.net/files/BusinessBuilderProfileForm.pdf Man and the masses are predictable. One of three things will happen:

1. Watched the video and is open for more information

2. Watched the video and is not interested

3. Not watched video yet

Leave Message- Put in “Hold” file. Hi, (prospect), this is (your name). I'm following up like I promised. Give me a call at (your office

number). Bye.

Send “Dilemma” email if you do not hear from the prospect in the next 24-48 hours. -------------------------------------------------


Hi, (prospect), this is (your name). I just wanted to follow up with you about the video you watched and I‘ve got my business partner (mentor‟s name) on the line with me. If it‘s okay with you I will listen while

he/she handles the next part of the call? (Turn it over to your mentor and do NOT say another word)

Mentor’s script

(Prospect), we don‘t want to take a lot of your time we just wanted to check back with you and see if you

had the opportunity to watch the video and see if you‘re open for more information. (Response)

(Haven’t watched video yet)

Hey, no problem. It‘s only about 20 minutes. Do you have a pen? Wait for response. Here‘s my number (your home office phone). That‘s (repeat the number). Could you watch it today and

give me a call when you‘re finished? I‘ll be up late, it doesn‘t matter what time you call.

(No or Not Now)

No problem. If you were going to do this business who would be the first person you‘d talk to? (Get as

much information as you can about that person.). Who is the second person? Who else do you know?

(Yes, they watched the video)

Great! Are you open for more information? (Yes or No)

(If No) No problem. If you were going to do this business who would be the first person you‘d talk to? Get as much information as you can about that person.). Who is the second person? Who else do you

know?

(If yes…Open for more information on the Business)

(Prospect) what are you doing today/tonight? (Response)

I‘m going to send you to a 20-minute business overview online so you can get a general idea of the

business and get your questions answered.

If they ask any questions: Hold your questions for now. It will all be explained on the video.

Do you have pen and paper handy? Let me give you the information. Are you ready? You can watch the video at www.CreateLifetimeIncome.info/_____________________. Repeat. (Prospect), Please

repeat that back to me.

After you‘ve had a chance to review the information, give me a call. Here‘s my number (your home

office phone). That‘s (repeat). Bye

Next Step–They call you or you call them in 2-3 days but no later than 7 days; use the “Interview” script page 28




Rep’s 10 Best List Script (for the mentor)

This is the follow-up call to reps Best 10 Contacts after a message was left during the 3-way calls

The mentor makes the call

The mentor fits this into his/her schedule and does this “behind the scenes”

The mentor lets the rep know the status of the follow-up calls

The mentor is to follow-up with the rep‟s Best 10 Contacts while the rep is “mastering retailing”

by making the 3-Day, 14-Day, 29-Day and 59-Day calls

(Prospect), my name is (mentor‘s name). You don‘t know me; but we have a mutual friend/business

associate in (referrer‘s name).

I was talking with (referrer‘s name) the other day and I told (referrer‘s name) that I‘m getting ready to

expand my business and I‘m looking for a business associate with leadership and management abilities. He/she said you‘re the person I should talk to.

Would you look at a short video online and tell me who you know that I should contact?

Do you have pen and paper handy? Let me give you the website. Are you ready? Go to www.LaunchYourFuture.com/_____________________. That‘s (repeat). Verify it‟s correct.

After you‘ve had a chance to review the info, I‘ll call you back. (Prospect), let me ask you a question,

when I call you are you going to answer the phone when you see my number on your caller ID?

Response: “Well sure”.



Thanks for your time. Good-Bye.


I didn‘t think you would be either, but I need your help. I just need you to watch a short video online and tell me who you know.

If they say, I don‟t know anybody: I don‘t expect you to know anybody until you see the video.

If they ask any questions:

Hold your questions for now. It will all be explained on the video.

Next Step - Call back when you receive Home Office Pro email notice or call them no later than 7 days;

use “Follow-up Rep‟s Best 10 List” script on page 19

Mentor Leaves Message Script

1st and 2nd Message - mentor/coach will call for you in the next couple of weeks.

Hi (Prospect), (your name) here. You don‘t know me but we have a mutual friend in (new rep's name). It's urgent that I talk with you in the next 24 hours. You can reach me at (your phone number). That's

(your phone number). Bye

3rd Message - mentor/coach will call for you

Hi (Prospect) this is (your name) calling for (new rep's name) again. He/she asked me to call you one last

time. If I don't hear from you, I'll tell (new rep) to scratch you off his/her list. You can call me at (your

phone number). Bye



Follow Up for Rep’s Best 10 List Script on page 18 (for the mentor)

This is the follow-up script to the mentor‟s script on page 18

This is only for the mentor Take notes on Business Builder Form and your online contact manager,


Man and the masses are predictable. One of three things will happen:

1. Watched the video and is open for more information 2. Watched the video and is not interested


Leave Message- Put in “Hold” file.

Hi, (prospect), this is (your name). I'm following up like I promised. Give me a call at (your office

number). Bye.


(Prospect), I don‘t want to take a lot of your time I just wanted to check back with you and see if you had

the opportunity to watch the video and see if you‘re open for more information. (Response)


Hey, no problem. It‘s only about 20 minutes. Do you have a pen? Wait for response.

Here‘s my number (your home office phone). That‘s (repeat the number). Could you watch it today and give me a call when you‘re finished? I‘ll be up late, it doesn‘t matter what time you call.

(No or Not Now)





(If No) No problem. If you were going to do this business who would be the first person you‘d talk to?

Get as much information as you can about that person.). Who is the second person? Who else do you

know?



I‘m going to send you to a 20-minute business overview online so you can get a general idea of the

business and get your questions answered.



Do you have pen and paper handy? Let me give you the information. Are you ready? You can watch

the video at www.CreateLifetimeIncome.info/_____________________. Repeat. (Prospect), repeat that back to me.

After you‘ve had a chance to review the info, give me a call. Here‘s my number (your home office

phone). That‘s (repeat). Bye

Next Step – They call you or you call in 2-3 days no later than 7 days; follow Interview script page 28




Business Referrals

For referrals received during 3-way calls to the reps Best 10 list OR calls made by the mentor

“behind the scenes”

This is only for the mentor

Rep can listen if the mentor has scheduled 3-way call time with them

Mentor - Call until you personally reach the referral

Keep using this same script for every business referral you get Make sure you keep track of the referrals in the Business Action Notebook system (BANS)

(Prospect), my name is (mentor‘s name). You don‘t know me; but we have a mutual friend / business

associate in (referrer‘s name).

I was talking with (referrer‘s name) the other day and I told (referrer‘s name) that I‘m getting ready to

expand my business and I‘m looking for a business associate with leadership and management abilities.

He/she said you‘re the person I should talk to.

Would you look at a short video online and tell me who you know that I should contact?

Do you have pen and paper handy? Let me give you the website. Are you ready? Go to

www.LaunchYourFuture.com/_____________________. That‘s (repeat). Verify it‟s correct.






Thanks for your time. Good-Bye.


I didn‘t think you would be either, but I need your help. I just need you to watch a short video online and tell me who you know.

If they say, I don‟t know anybody:

I don‘t expect you to know anybody until you see the video.



Next Step - Call back when you receive a notice from Home Office Pro email or call them no later than 7

days; use “Follow-up to Business Referrals” script on page 21



Follow Up to Business Referrals Script on page 20

This is the follow-up script to the business referrals script on page 20

This is only for the mentor Rep can listen if the mentor has scheduled 3-way call time with them

Make sure you keep track of the referrals in the Business Action Notebook

system (BANS) Take notes on Business Builder Form and your online contact manager,


Man and the masses are predictable. One of three things will happen: 1. Watched the video and is open for more information

2. Watched the video and is not interested



Hi, (prospect), this is (your name). I'm following up like I promised. Give me a call at (your office number). Bye.


(Prospect), I don‘t want to take a lot of your time I just wanted to check back with you and see if you had the opportunity to watch the video and see if you‘re open for more information. (Response)


Hey, no problem. It‘s only about 20 minutes. Do you have a pen? Wait for response.

Here‘s my number (your home office phone). That‘s (repeat the number). Could you watch it today and

give me a call when you‘re finished? I‘ll be up late, it doesn‘t matter what time you call.

(No or Not Now)

No problem. If you were going to do this business who would be the first person you‘d talk to? (Get as much information as you can about that person.). Who is the second person? Who else do you know?


Great! So you are open for more information? (Yes or No)



know?



I‘m going to send you to a 20-minute business overview online so you can get a general idea of the business and get your questions answered.




the video at www.CreateLifetimeIncome.info/_____________________. Repeat. (Prospect), repeat that

back to me.


phone). That‘s (repeat). Bye

Next Step – They call you or you call in 2-3 days no later than 7 days; follow Interview script page 28




Stacking Referrals – Build From the Bottom Up!! (This is what Dale was talking about)

Thank You and Warn You Script

This is the call to the person who gave a referral that joined Keep doing this until you get a referral that says, “Yes I watched the video a couple of times; this

is when you go “cha-ching” – they are coming into the business

When they sign up (activate their membership) call the person who referred them – go “back up”

the line of referrals. You are “stacking” referrals to build from the bottom up

The mentor is calling for the new rep

(Referral), I‘m calling because I want to thank you and warn you.

They usually say “warn me about what?”

You referred me to (new rep that joined). They have come into the business and they are very excited. They are going to make somebody a lot of money. (Because we‟re calling for the new rep)

Is it going to be (new rep) or is it going to be you? (Response)

If they ask what they have to do to make the money, take them through the process starting (If yes…open

for more information on the business) in the Follow-up Call script on page 27. Referral was asked to go to the website

They said “No” to the business You get a referral and they said “no” and so on and so on…..

That means keep going until someone says “yes”; they have watched

the video a couple of times (cha-ching!)

Put them in the process - Interview them They join

Then go back up the referral chain until you get to the first referral

Get a

Referral Jim

Beth

Sam

Sarah

Albert

No

No

No

No

“Yes”!

Cha-ching $$ Put into the

Process – Page 27

22===

Go back up the

referral “chain”

“Thank you and

warn you”

Joined



Grand Opening Letter Follow Up – ALL the 40 remaining people on your Master List Send 10 letters with mini-flyer each week; 3--way calls with mentor 3-4 days after you mailed the letter Your job during these calls is to introduce me as your mentor; then listen while your mentor talks.

REMEMBER when you call, you subconsciously hope they HAVE NOT passed your mini-flyer to anyone; For Grand Opening Letter; For Product mini-flyer to include with letter

Track results of New Rep's Contact List www.StarAchieversTeam.net/files/ContactTrackerChart.pdf

Anyone not talked to or left message for during the 3-way call, mentor will call them for you

Your mentor/coach mails the product mini-flyer to the product referral. See instruction sheet


Hi (Prospect), (new distributor) here. I have my business partner (mentor‘s name) on the line with me. Do you have a minute? *I sent you a letter a couple of days ago and wanted to see if you received it. (Response)

(Not received letter yet) I‘ll send you another one and call you back. (Confirm mailing address)

(Received letter) I‘m hoping you can do me a favor in helping me get my business going. You‘d want to help me

out, wouldn‘t you?4 (Response) If it‘s okay with you I will listen while he/she handles the next part of the call? (Turn it over to your mentor)

Mentor’s script

Hi (Prospect), we really appreciate you helping (new rep). Who did you pass the flyer along to? (WAIT FOR RESPONSE 99% of the time they will say Yes, I got it, but I haven‟t given the flyer to anyone yet)

No problem, who were you going to give it to? (WAIT FOR RESPONSE; usually say brother, co-worker, etc)

(Prospect), can you do (rep‘s name) another favor? (Wait for Response)

Pass that flyer to someone else and I will mail one to (your brother, sister, co-worker, neighbor, boss,

etc). How do you spell their name? What is their address? (What is their zip code?). What‘s their phone

number? (Track results on Contact Tracker Chart)

I really appreciate your help! Thanks, (prospect). Before I let you go, would you have an interest in

trying our product?

(No) No problem. Thanks for your help. Talk to you soon. Bye

(Most likely they will not be interested; if they say yes)

Would you like to take care of that with VISA or MasterCard?

(How much is it?)

It‘s only $93.25 for a 30-day supply. That‘s $3.00 a day; less than a cup of coffee at Starbucks.

(To place their order, get their credit card information and verify their mailing address)

(Prospect) I appreciate your business. I‘m going to check back with you in a few days to make sure you

received everything okay. Bye

Next Step – follow steps to take after the call in the Retail System Manual page 17

Leave Message Script (New Distributor does this)

Hi (Prospect), (your name) here. The reason for my call is to see if you received the letter I sent you. You can

reach me at (your office phone number). Thanks. Bye.

When they call you back: Read the script starting with “(I sent you a letter…) -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

2nd Message - mentor/coach will call for you in the next couple of weeks.

Hi (Prospect), (your name) here. You don‘t know me but we have a mutual friend in (new rep's name). I'm calling for (new rep's name). It's urgent that I talk with you in the next 24 hours. You can reach me at (your office phone

number). That's (your office phone number). Bye

3rd Message - mentor/coach will call for you

Hi (Prospect) this is (your name) calling for (new rep's name) again. He/she asked me to call you one last time. If I don't hear from you, I'll tell (new rep) to scratch you off his/her list. You can call me at (your office phone number)

4 Todd Falcone, Little Black Book of Scripts, page 23

http://www.starachieversteam.net/files/GrandOpeningLetter.doc

http://www.starachieversteam.net/files/ProductMiniFlyers.pdf


http://www.starachieversteam.net/files/MentorMails2Referral.pdf



People you know from church, socially, business associates, etc.

(Prospect), this is (your name). The reason I‘m calling is I recently started a business that lets me work at home to

earn a second income. I have no idea if you would be interested or not. Would you do me a favor and watch a short online video?

Do you have pen and paper handy? Let me give you the website so you have it. Are you ready? Go to www.LaunchYourFuture.com/_____________________. That‘s (repeat). Verify it‟s correct.

When do you plan to watch the video? (Response)

After you‘ve had a chance to review the info, I‘ll call you back. (Prospect), let me ask you a question, when I call

you are you going to answer the phone when you see my number on your caller ID? Response: “Well sure”. (Prospect), if it turns out that for some reason you‘re not home when I call and you hear my message on the phone

are you going to call me back? Response: ―Of course I will”

Next Step - Call back when you receive Home Office Pro notice or call them no later than 7 days; use “Follow-up

Call” script on page 27

* * * * * * * * * * * * * * * * * * * * * * * * * * * * *

People you do business with or who is a high credible/center of influence person

(Prospect), my name is (your name). I‘m calling because I have a favor to ask. I have a lot of respect for you and

know that you have a lot of credibility in the community. I know you‘re busy so I will only take a minute. The reason for my call is I was wondering if you could help me. (Sure...Maybe)

I just got involved in a new business that I‘m really excited about. I‘m looking for a couple of key people with leadership and management abilities and I naturally thought of you. I have no idea if you personally would be interested, but I know you know the right kind of people. What I need is for you to do is watch a short video online

and tell me who you know that I should contact?

Do you have pen and paper handy? Let me give you the website so you have it. Are you ready? Go to

www.LaunchYourFuture.com/_____________________. That‘s (repeat). Verify it‟s correct.

When do you plan to watch the video? (Response)

After you‘ve had a chance to review the info, I‘ll call you back. (Prospect), let me ask you a question, when I call you are you going to answer the phone when you see my number on your caller ID? Response: “Well sure”.

(Prospect), if it turns out that for some reason you‘re not home when I call and you hear my message on the phone are you going to call me back? Response: ―Of course I will”. Thanks for your time.

Next Step - Call back when you receive Home Office Pro notice or call them no later than 7 days; use “Follow-up Call” script on page 27

* * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Hot Market – Siblings, parents, friends Your family and friends most likely will be negative. That‟s okay; you‟re just going to practice on them.

(Prospect), this is (your name). The reason I‘m calling is an interesting business project has crossed my path. I have no idea if you personally would be interested or not. Will you do me a favor and watch a short video online and tell me who I should contact?

Do you have pen and paper handy? Let me give you the website so you have it. Are you ready? Go to www.LaunchYourFuture.com/_____________________. That‘s (repeat). Verify it‟s correct.

After you‘ve had a chance to review the info, I‘ll call you back

If they tell you they aren‟t going to do the business: (Name), that‘s fine. I‘m just showing this to you out of obligation and I‘m just practicing on you anyway. Will you

do me a favor and watch it and tell me who you know that I should contact?

Next Step - Call back when you receive Home Office Pro notice or call them no later than 7 days; use “Follow-

up Call” script on page 27



Recruiting Professionals Script

Market professionals - this is an advanced technique

Go UP the socio-economic scale to persons in: Real Estate Professionals, Mortgage Brokers or

Loan Officers, Financial Planners, Stock Broker, Insurance Agents, Small Business Owner, Sales Professionals, Managers and Directors, Current Network Marketers

Easy to find locally, regionally , nationally and internationally

How to find them: business cards, newspaper ads, yellow pages, etc

Leave Message

Hi, (Prospect), this is (your name) from (your city/state). Would you give me a call at your earliest

convenience at (your office number). Again that's (your office number). Talk to you soon. -------------------------------------------------

Is (prospect) available?

(Prospect), my name is (your name). I‘m a business owner/entrepreneur in (your city). The reason I‘m calling is I saw your ad (or saw your business card). Obviously you‘re looking to grow your business.

I have a simple question.

Do you at all keep your options open in terms of making any money outside of what your are currently

doing in the (their profession) profession? (Response)

(Yes or It depends on what it is)

(Prospect), if you are open to taking a look let me send you to my website for you to watch a short online

video. Do you have a pen and paper handy? Let me give you the website. Are you ready?

Go to www.LaunchYourFuture.com/_____________________. That‘s (repeat). Verify it‟s correct.

(Prospect), when do you plan to watch the video?




(Prospect) if it turns out that for some reason you‘re not home when I call and you hear my message on the phone are you going to call me back? Response: ―Of course I will”

Thanks for your time. Good-bye.

If they say: I don’t think I would be interested:



If They Ask Any Questions:

All of that is covered on the short video; when do you plan to watch the video? After you‘ve had a

chance to review the info, I‘ll call you back. Thanks for your time.

Next Step - Call back when you receive Home Office Pro email notice or call them no later than 7 days; use “Follow-up Call” script on page 27



MLM Purchased Leads Script5

Use this script for leads you purchased from a lead company – this is an advanced technique

You have the gold; you are the one with the opportunity Treat your opportunity like you have a $100,000 a year job to offer people and watch what

happens to your recruiting ratios

Take notes on Contact Form in your Business Action Notebook system (BANS)

Leave Message

Hi, (Prospect), this is (your name) from (your city/state). I have information here that at one time you were interested in starting a business from home. I teach people to create a six figure income from home

and at the present time have three openings. If you feel you qualify and would like to be considered, call

me immediately. My number is (your business voice mail box). -------------------------------------------------

Hi, is (Prospect) available? (If they ask, “What is it about, say: He/she answered an ad and I‟m calling

to talk with them about it).

Hello (prospect), this is (your name) and I am calling you from (your state). I‘m calling you because I

have your name on my desk as someone who requested information about increasing your current income

by working from home. This is strictly a "courtesy call" and I'm checking to see if that's still the case.

(No) Thank you for your time. I‘m just checking. Bye

(Yes) Is this a good time to talk? (No) Make call back appointment

(Yes) How long have you been looking for a home based business?

What are you looking for right now?

Do you have any experience in "network marketing"?

What is your current profession?

Do you consider yourself teachable?

Are you willing to follow a proven system?

Do you have any leadership or management experience in or out of the work place?

Based on what you‘ve told me, let me send you to the information at my website to see if we should

pursue this any further. Do you have pen and paper handy? Let me give you the website so you have it. Are you ready? Go to www.LaunchYourFuture.com/_____________________. That‘s (repeat).

When do you plan to watch the video?

After you‘ve had a chance to review the info, I‘ll call you back on (schedule day and time) and we‘ll review your qualifications. (Prospect), let me ask you a question, when I call you are you going to answer

the phone when you see my number on your caller ID? Response: “Well sure”.


the phone are you going to call me back? Response: ―Of course I will”. I look forward to talking with

you on (scheduled day of call back time).

If prospect asks questions:

(Prospect), all I‘m doing is calling people who left a message on my voice mail. After you‘ve had a chance to review the info, I‘ll call you back and we‘ll review your qualifications and answer any

additional questions you may have.

Next Step - Call when you receive Home Office Pro email or call no later than 7 days; use “Follow-up Call” script p. 27

5

MLM Proven Script, Dale Calvert, November 2007



Follow Up Call Script

Follow up is more important than the initial contact. Take notes on Business Builder Form and your online contact manager,

www.StarAchieversTeam.net/files/BusinessBuilderProfileForm.pdf Man and the masses are predictable. One of three things will happen:

1. Watched the video and is open for more information

2. Watched the video and is not interested 3. Not watched video yet



Put in Eagle file as “Fence Sitter” so you can find them if they call back (see Fence Sitter steps page 33).


(Prospect), I don‘t want to take a lot of your time I just wanted to check back with you and see if you had

the opportunity to watch the video and see if you‘re open for more information. (Response)


Hey, no problem. It‘s only about 20 minutes. Do you have a pen? Wait for response. Go to www.LaunchYourFuture.com/_____________________. That‘s (repeat). Here‘s my number

(your home office phone). That‘s (repeat). Could you watch it today and give me a call when you‘re

finished? I‘ll be up late, it doesn‘t matter what time you call.

Put in Eagle file as “Fence Sitter” so you can find them if they call back (see Fence Sitter steps page 33)

Send “Dilemma” email if you do not hear from the prospect in the next 24-48 hours.

(No or Not Now)

No problem. If you were going to do this business who would be the first person you‘d talk to? (Get as much information as you can about that person). Who is the second person? Who else do you know?





know?



I‘m going to send you to a 20-minute business overview online so you can get a general idea of the business and get your questions answered.




the video at www.CreateLifetimeIncome.info/_____________________. Repeat. (Prospect), Please

repeat that back to me.


phone). That‘s (repeat). Bye.

Next Step – They call you or you call them in 2-3 days but no later than 7 days; follow the “Interview”

script page 28




Interview Script - Sponsor New Business Builder Follow up Interview is when the prospect is expected to make a decision to join

You are sorting through people and eliminating them with this selection process.

Remember professionals sort. Take notes on Business Builder Form and your online contact manager

www.StarAchieversTeam.net/files/BusinessBuilderProfileForm.pdf Man and the masses are predictable. One of three things will happen.

1. Not watched business overview yet

2. Watched the business overview and is not interested 3. Watched the business overview and is interested in the business





Hi, (prospect), this is (your name). I‘m checking back with you to see if you had an opportunity to watch

the business overview online and see if you‘re open for more information.

(Haven’t watched business overview yet)

Hey, no problem. It‘s only about 20 minutes. Do you have a pen? Wait for response. Go to www.CreateLifetimeIncome.info/_____________________.. That‘s (repeat). Here‘s my number

(your home office phone). That‘s (repeat). Could you watch it today and give me a call when you‘re

finished? I‘ll be up late, it doesn‘t matter what time you call.


Send “Dilemma” email if you do not hear from the prospect in the next 24-48 hours.

(No)

No problem. Let me ask you a question. If you were going to do this who would be the first person you‘d talk to? ? (Get as much information as you can about that person). Who is the second person? Who else

do you know?

Anytime you feel prospect is not a good fit:

(Prospect), I don‘t really think this is for you. Thanks for your time. Good-bye.

(Yes)

Great! Are you still open for more information? (Yes or No)


Get as much information as you can about that person.). Who is the second person? Who else do you know?


(Prospect), I‘m only going to work with a handful of people right now and you may be one of them and

you may not. So let me visit with you for a couple minutes to review your qualif ications and see if you‘re

what we‘re looking for. (Prospect), how much time can you set aside for this phone appointment?

I appreciate you setting aside that much time. If I‘m with you more than 10 minutes it‘s because you‘ve

asked me to stay.

If there was a way my company can help you accomplish all of your goals to your complete satisfaction,

are you ready to make a commitment to get started?




(Call Back Interview in 24-48 hours - Sponsor New Business Builder Continued)

(Yes to get started)

(Prospect), in order for me to see if you meet the criteria as a candidate for our guidance and leadership in

helping you to develop your own home based business, may I ask you some questions?

Listen and take notes. Always ask these * questions to learn the requirements of a prospective distributor.

(The other ones are optional to be used depending on the conversation)

*1. What did you like about the information you saw at the business overview online?

2. Tell me why (with a smile on your face)

3. What is missing in your life to keep you from being successful?

4. Are you looking to replace your current income or do you want to supplement it?

5. Have you ever owned a business...or been self-employed?

*6. What was your first money-making experience? How old were you? What did you do?

7. What is your vision for your future?

8. What is your greatest challenge?

*9. What concerns would prevent you from getting started right now?

*10. What can I do to help you?

I‘m only going to train a handful of people. The people I train will have the possibility to be earning six

figures in the next 12-24 months. You tell me now why should I pick you to be one of those people.

(Let them sell!)

(Prospect), our team has some pretty high standards when it comes to looking for new people to partner

with. There‘s a lot of work on our part in getting someone started in a home business so we are looking for people who are absolutely serious about building a business and making money from home. Let‘s

find out right now how serious you are about working with our team to develop your own home based

business.

On a scale of 1 to 10, one means you‘re not interested and ten means you‘re ready to get started, where are you on that scale? (Must be 9 or higher to be serious)

If 9 or 10: When you join our company we work as a team. We provide on the job training, which

means that we‘ll do 3-way calls together to get you started earning money right away. Then when you are

comfortable, you‘ll make the calls and I‘ll be right there with you to guide you along the way. In addition we have a step-by-step training program proven to get results.

If an 8 or below: What would it take to get you to a 9 or 10?

Sorry. I can‘t work with an 8 or below. It doesn‘t sound like this is for you. You have my contact information. When you‘re ready, give me a call. Good-bye.



(Call Back Interview in 24-48 hours - Sponsor New Business Builder Continued)

(Prospect), what questions do we need to answer for you before we get you started?

(Listen and answer their questions. See Questions Script page 31)

Now all you have to do is activate your Shaklee membership account. Then you can get started using our

simple but proven system to reach your goals with my help and guidance. How does that sound?

There are a three main ways to participate in my company as far as an investment is concerned. We have

a $750 Super Gold Mission Pak, a $599 Gold Ambassador Pak, or a $299 Gold Premiere Pak. The one I

recommend to most people that work with me is the $299 GOLD Premiere Pak. The one I recommend to

most people that work with me is the $299 GOLD Premiere Pak. It‘s a $500 value and it includes some of our best products, a free product coupon, three months of your very own personal website, marketing

and training materials, and the rights to do business anywhere in the world Shaklee does business for only

$299. If this program completely meets your needs, would you be able to work that into your budget?

The important thing is that you GET STARTED NOW! So let‘s go to my website and you can choose

what works best for you. Can you get online right now?

Go to my Shaklee website where you can activate your membership and place your order. Are you ready to write? Here‘s my Shaklee website address: http://YourUserName.myshaklee.com.

(Personalize with your user name or use your domain name you purchased for your PWS)

When you get there, click on the ‗Join Now‘ tab. Then click on the ―Apply Now‖ button to review the

GOLD Ambassador info and choose the one that‘s right for you. It‘s a secure site and your information is safe.

When do you plan to activate your membership? (Response)

I have your email address as (email address). I‘m also going to send you an email with a link to my

website where you can activate your membership and place your starter order. The subject line will be ―Getting Your Business Activated‖.

When you‘re done with this, we‘ll go to the next step. Do you have your calendar available?

Let‘s schedule a 10-minute phone appointment to get you started to begin making money. (Schedule Getting Started appointment)

I have you in my calendar to call you on (day and time). I look forward to talking with you then. Bye.

(Send Email #1 – Business Activation)

Send “Dilemma Email” to prospect after a prospect did not show up or did not do an activity that was agreed on. For example: not go to website; not activate membership; not send 20 Reasons, Master

Names List; etc.

When you have received email notification from Shaklee of your new distributor's activation (sign up), send Email #2 "Creating a Vision” email.



Questions Script6

You are sorting, not convincing!

How do you earn money?

Let me tell you how it works. There are two ways to make money – getting new customers and helping the

company recruit and train more sales people.

Is it Sales?

Yes, let me tell you how it works. There are two ways to make money – getting new customers, and helping

the company recruit and train more sales people. When you get new customers and they keep ordering every

month, you have regular customers. Then the company pays you every month for the customer’s orders.

I don’t have the time

What do you mean by that? (Response)

I don’t have the money to do anything right now

I’m talking about developing some serious ongoing residual income. You can’t do that working a job, can you?

Is it network marketing?

Of course it’s network marketing. Come on, I’m talking about some big money here.

Is it a Pyramid?

Absolutely Not! Why? Is that what you're looking for? Because if it is, I can't help you.

What's your next question?

How much are you earning?

You wouldn’t believe me if I told you.

How do you get customers/other salespeople?

We find customers and other salespeople in a variety of ways. For example, I got your name from (referral,

ad, business card, bulletin board flyer). We have an ongoing training program, so you know exactly what to do

from Day 1. How does that sound?

What’s it cost? (See page 32 for total costs to get started and monthly costs)

As you saw on the business overview, there are 3 ways to get started. Most people get started with the

$299.00 GOLD Mission PAK. It’s the best value and you get the most with that pack! It’s the way I

recommend everyone get started. However, there are a couple other options. The important thing is that

you GET STARTED NOW!

Question asked that you don’t know the answer to. That’s a good question. I don’t know the answer but I

know someone who does. Let me get back to you with the answer. How does that sound?

6 Skeptical Recruiter, Cribsheet 3, Kim Klaver, 2005



What Does It Cost?

Required Tools

Computer Internet Service

Additional phone line for your home business

Office supplies – stationary, envelopes, labels

Getting Started

Field Test the products - GOLD Pak (plus tax and shipping) $299.00

Star Achievers Team Home Office Pro website 29.95

Domain Name – For your Shaklee Personal Website (PWS) 10.00 3-way on your phone 5.00

Business Cards from Vista Print – Product cards and Business Sizzle cards 10.00

Success Planner from Planner Pad 30.00

Grand Opening Letters Postage 20.00 Bulletin Board flyers, product mini-flyers, button 20.00

Approximate Getting Started Costs $375.00- 500.00

Monthly Business Expenses

100 PV (Personal Product Usage) on Auto Ship $150.00

Shaklee Personal Website (3 months free w/GOLD Pak) 14.95 Star Achievers Team Home Office Pro subscription 29.95

3-Way on your phone 5.00

Long Distance phone service 20.00

Advertising costs 20.00 (printing bulletin board flyers, product mini flyers, etc) -----

Professionally printed newsletters and postage 25.00

Kall-8 10.00

Approximate Monthly Costs $250.00 – 300.00



#1 New Rep

Enrolled

Call to start

building up

# 2 New Rep has joined

# 3 New Rep

has joined

# 4 New Rep

has joined

“Fence Sitter” Steps

After you have enrolled a new distributor (rep #1), this is how to build from the “bottom up” Take one person and turn them into four or five

When you get a new distributor, look at your prospecting “funnel” and the people that are “fence

sitters” in your Eagle File and call them ALL. This is why your funnel MUST be FULL.

These people are in the evaluation stage - they may or may not have watched the video Put the fear of loss to work for you (fear of loss is the number one motivator to humans) – this is

working with human nature; people want that which they can not have

Use this script to call persons in your “funnel” or “fence sitter” until you enroll the first person (rep #2):

(Prospect), this is (your name). I called because I know you‘ve been evaluating our program. I just

brought in a new person who is going to be awesome and is going to make someone a lot of money. If you were going to join, then I was going to put that person on your team.

(They‟ll probably ask “what do I have to do to join the team?”)

This is what I need. This is what it will cost to get you enrolled, $299.00 plus tax and shipping. This is

your investment to join the team. Let‘s go ahead and get your information to get you enrolled.

(Use Business Builder profile form – write it all down so you can enroll them at your PWS yourself later)

Verify full name and mailing address

Date of birth (Month, day and year)

Social security number (to get paid.)

Mother‟s maiden name (for security reasons).

Credit card number, expiration date, and name on the card

THEN because this person signed up, you call the next person (rep #3). Use this script: (Prospect), this is (your name). I know you‘ve been taking a look at our program. I just enrolled

_________ and (he/she) already has somebody on (his/her) team. They are really excited and they‘re

going to make someone a lot of money. If you can join right now, if you can join today, I can put them on

your team. (They‟ll probably ask “what do I have to do?”)

This is what I need. This is what it will cost to get you enrolled, $299.00 plus tax and shipping. This is your investment to join the team. Let‘s go ahead and get your information to get you enrolled.

(Use Business Builder profile form – write it all down so you can enroll them at your PWS yourself later)

Verify full name and mailing address (shipping address if different)

Date of birth (Month, day and year)

Social security number (to get paid.)

Mother‟s maiden name (for security reasons).

Credit card number, expiration date, and name on the card

NOW, call the next person, and do the same thing again (rep #4, etc)

You will sign them up under you; you are the sponsor.

BEFORE the 30 days are up, then rearrange the sponsorship line.

Place them as you sign them up. Stack them from the bottom up.

* * * * * * * * * * * * * * * * * * * * * * * * * * *

Here’s how you enroll them yourself

You sign them up as a Gold member and place their order through your PWS.

Sign them up using your email address.

Do that so their activation information comes to you and you activate their account for them.

Then go into their back office and change their email address. After the account is activated, forward the email with their password to them, the new member

Next Step - Bypass the Activation Email; send them the “Create a Vision” email and go from there.



Dilemma Email Send to prospect after a prospect did not show up or did not do an activity that was agreed on. For example:

not go to website; not activate membership; didn’t send 20 Reasons, Master Names List; etc

Subject: ~~firstname~~, I am in somewhat of a dilemma

Hello ~~firstname~~,

I am in somewhat of a dilemma. The last time we spoke you indicated a genuine interest in building a

home-based business. I‘m concerned because for whatever reason, you have not gone to or completed the

next step as agreed. My dilemma is this: I can only work with a few new distributors at one time to give

them the support they need to get their businesses up and running. Frankly right now, I don‘t know where you stand. Is this business the right thing for you? If you‘re not sure, watch this short video:

http://www.ADilemma.com/username

If you are ready to go to the next step, call me. If you feel that this is not the right time to go forward, I

have no problem with that. There will be no hard feelings whatsoever and I‘ll be happy to work with you

if and when you are ready. I would appreciate the courtesy of your call one way or the other. You can

reach me at ~~ownersphone~~.

Respectfully, ~~ownersfirstname~~ ~~ownerslastname~~

~~ownersemail~~

~~ownersphone~~

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Business Activation Email – Email # 1

Subject: Getting Your Business Activated

Hello ~~firstname~~ and welcome to the Star Achievers Team! Congratulations on your decision to join

as a new Shaklee business developer! Now all you have to do is activate your Shaklee membership and

place your order. Then you can get started using our simple but proven system to reach your goals with

my help and guidance.

There is no greater way to learn about the Shaklee product line than to use as many of the Shaklee products as possible. Shaklee's products provide the foundation that makes the income opportunity

possible. In order to lead the way by setting the proper example in your organization, you must become a

customer yourself of the products. Your team will follow what you do!

There are a three main ways to participate in my company as far as an investment is concerned. We have

a $750 Super Gold Mission Pak, a $599 Gold Ambassador Pak, or a $299 Gold Premiere Pak. The one I

recommend to most people that work with me is the $299 GOLD Premiere Pak. It‘s a $500 value and it includes some of our best products, a free product coupon, three months of your very own personal

website, marketing and training materials, and the rights to do business anywhere in the world Shaklee

does business for only $299.

The important thing is that you GET STARTED NOW! So go to my website and you can choose what

works best for you. Here‘s the website address where you can activate your membership and place your starter order. http:// Your User Name Here.myshaklee.com/us/en/join.html. It‘s a secure site and your

information is safe. Review the GOLD Ambassador info and choose the Gold Mission Pack that‘s right

for you. When you‘re done we‘ll go to the next step.

To your success!

~~ownersfirstname~~ ~~ownerslastname~~

~~ownersemail~~ ~~ownersphone~~

http://www.adilemma.com/username



Creating A Vision Email – Email # 2

When you‘ve received email notification from Shaklee of your new distributor‘s activation (sign up), send

this.

Subject: ~~firstname~~, Creating A Vision with Shaklee

Hello ~~firstname~~, Build your belief in our company, products and our industry! Be sure and listen to this!

Hear how our business works with an easy to understand explanation of the Shaklee Opportunity and Social Marketing™ in a fun, hand-drawn format at http://content.shaklee.com/shaklee/flash/napkin-

presentation/index.html

To understand the Shaklee compensation plan and how you earn money, go to:

www.StarAchieversTeam.net/files/CarsCashTripsOpportunityPresentation8.2010.pdf

To your success!


~~ownersemail~~

~~ownersphone~~

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Also begin the New Member Process at

www.StarAchieversTeam.net/files/NewMemberProcess.pdf

http://content.shaklee.com/shaklee/flash/napkin-presentation/index.html

http://content.shaklee.com/shaklee/flash/napkin-presentation/index.html

http://www.starachieversteam.net/files/CarsCashTripsOpportunityPresentation8.2010.pdf

http://www.starachieversteam.net/files/NewMemberProcess.pdf



TEAM

Welcome Team Committee

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

There are 5 or more people per Welcome Team

Every time one of our Wealth Master Team members has a new Shaklee member who joins as a

distributor, we blow them away!

When you have a new distributor (or rep) that joins, the Welcome Team Committee will be notified

automatically when the new rep subscribes to the Star Achievers Team Home Office Pro system.

Then each Welcome Team member will call the new rep AND / OR will mail a written note or an email

to welcome them to the Star Achievers Team.

This is the first step in the retention system in the Star Achievers Team systematic process.

Together Everyone Achieves More



Activate your New Distributor

Proceed only with business builders who sponsored as a distributor (100 PV product order or

Gold Ambassador)

Use Master Notebook to track each business builder – see Master Notebook in Success Guide Follow the steps:

1. Getting Started Appointment

2. Personal Business Planning Session

3. Get Launched Appointment 4. Business Blast Off! Appointment

5. Start You Gotta Go To School! Class (Basic Training Class)

Teach specific methods and system within your business

Use specific script to contact prospect

Use specific script to follow up with prospect

Basic system for our team is using a Go-To Biz Info capture page that directs the prospect to Biz

Info presentation online and going with a mentor on three-way calls to follow up

The new person listens while their mentor talks!

As a network marketing leader, you must go to work with your new rep

Your new distributor is NOT to say a word to anyone until their mentor puts a specific game plan

together

Build people – People will build the business

Create income and new recruits for the new rep within 30 to 60 days

Upline is responsible for new rep to have a quick start with higher probability of success for that

new rep



Steps to Activate Your New Distributor/Rep

Step 1: Discover ―why‖ they‘re doing the business

1. Until they know ―why‖ their doing the business, the ―how‖ doesn‘t matter

2. Give them the 20 Reasons sheet to complete and establish their ―why‖

3. Their ―WHY‖ is very important to keep them focused on consistently doing income-generating

activities. 4. They provide a copy of their 20 Reasons and Top 3 Reasons to their upline leader

5. Until they complete this, DO NOT WORK WITH THEM – if they don‘t know ―why‖ they do the

business, they won‘t do the business

Step 2: Create Master List of 50 names – People they know

1. Master their Warm Market first

2. Build in your ―back yard‖ (locally) first before you go ―across the street‖ (out of state)

3. The reality is, they‘re going to quit in 90 days; that‘s the way it is, so know who they know to bu ild

your business 4. Empty their mind of people they know

a. Do not prejudge

b. Include anyone and everyone

5. They provide a copy of their Master List of 50 names with first and last name, phone number, and mailing address of each prospect to their upline leader prior to their Business Planning Session

Appointment

6. They continue to add names to their list of Contacts - do this daily

Step 3: Blitz their Warm Market

1. You will get through their Master List of 50 names in 45 days 2. Look at their Master List of 50 warm market prospects – Use Memory Jogger to create Your Master

List with rating system

a. Find out as much information about each person as you can

b. Identify the prospects for the Best 10 to contact – use rating system to identify the Best 10 c. Best 10 prospects on the Master List is the most critical because they know the right people to

give you business referrals

1. Warm market prospect have a track record of success

2. They have credibility 3. Center of influence person, business owner, and professional

4. Stay at home mom not wanting to go to work



3. Everyone on their Master List will be contacted.

a. Begin with 3-way calls to the Best 10 contacts on the Master List of 50 Names

i.. Use ―Best 10 Contact List‖ script when calling Best 10 List prospects ii. Call four names the first week

iii. Call four names the second week

iv. Call two names the third week

b. At the same time, begin to mail 10 Grand Opening letters per week i. Introduce the business and the Vitalizer product – include product mini-flyer

(See Success Guide for Grand Opening letter)

c. With your mentor make three-way calls

i. Call prospect 2-3 days after letter is mailed ii. Use ―Best 10 Contact List‖ script when calling Best 10 List prospects

iii. Use Grand Opening Letter follow-up script for the 40 remaining names

4. Monitor their first 10 business prospects – Best 10 List a. With your mentor make 3-way calls; you talk while your mentor listens

i. Use ―Best 10 Contact List‖ script when calling reps Best 10 prospects (page 16)

5. Monitor their first 40 retail prospects

a. With your mentor make 3-way calls

i. Follow up call to Grand Opening letters

ii. When product prospect responds to an ad campaign – product bulletin board flyers, product mini-flyer mailed or handed out

Note:

When you make 3-way calls to the new rep's list, rep leaves a message if you don't talk to them.

The mentor/coach will make the second and third call for the new rep. The mentor will fit calling them into their schedule in the next couple of weeks.

The mentor will keep the new rep informed of what happens with them.

Step 4: Develop Leadership

1. Help them STREAK when they SLUMP

2. It‘s predictable - after their beginning spurt that usually lasts 90 days, they SLUMP 3. After their first SLUMP, you want to know what to do

4. They have gone into SLUMP when they miss 2 calls or meetings in a row

5. Use the Retention System 6. You want to know when they fall, can they get back up?

7. Spend the time with those that get back up



Getting Started Appointment and Script (Proceed only with sponsored business builder)

When New Distributor joins; Education is REQUIRED

Get Educated – Go to school to learn the basics of NWM industry Everybody has to go to school –The right people want to attend school to get educated

Get in, plug in, stay in for one year and you‟ll grow!

It takes 1 ½ -2 years of consistent effort to master the basics and learn the skills and attitudes

necessary for success in the NWM profession.

Begin with the Foundation for success, “play checkers” with your new distributor, and follow the

unified duplicable system for your entire organization

Leave Message- Put in “Hold” file. Send “Dilemma” email if not hear from rep in the next 24-48 hours.

Hi, (prospect), this is (your name). I'm following up like I promised. The next step is for you to call me

to reschedule your appointment. Call me at (your office number). Bye for now. -------------------------------------------------

Hi, (New Distributor), (your name) here. I‘m calling you to begin the next phase of your training. I‘ve set aside 10-minutes for this phone appointment? Does that still work for you?

(New Distributor), the next step is to get plugged into our training program and begin making money. We

work as a Team. What that means to you is that we provide on the job training. We‘ll do 3-way calls

together to get you started earning money right away. You can listen while we make calls and you begin by practicing with people you know. I‘m going to recommend that you follow a proven process to get

you trained, show you the ropes, and establish you profitably in your home-based business. How does

that sound?

As a new rep it‘s crucial that you go to school to develop belief in the products and the company; learn

and understand the concepts, principles, and laws that govern the networking marketing business; cultivate personal development; master the basics; and learn the skills and attitudes necessary for success

in this industry.

We have a step-by-step process to teach a unified, duplicable training program that gives you strong

directional leadership; that teaches and shows you how to develop a six-figure income. We can‘t teach

graduate school classes to first year freshmen, so you gotta go to school.

First you‘ll begin by going to pre-school. Here you‘ll start with the fundamentals. To get started in your

education, there is some ―homework‖ for you to complete prior to your Personal Business Planning

Session.

First, make a list of the reasons why you want to do this business. What do you want to accomplish with

this business? What do you want, when do you want it by. What‘s your dream? If money was not a concern, how would you spend your day? What‘s important to you?

I‘ll provide you with a sheet to write down your reasons for doing this business called 20 Reasons and

Top 3 Reasons that you‘ll complete. This step is so critical in your business development and training,

that we require you to complete the 20 Reasons and Top 3 Reasons sheet and provide me with a copy

before we can do anything.

Second, while you‘re working on that, in order to start your business, you must do what is called a

―Master List of 50‖, which is a list of names of people that you know that we will call or contact to tell

about the products or the business.

Use the Memory Jogger to remind you of everyone you know. Every time a name comes to mind, use the

Master List pages to write it down. Be sure to write down every name that comes to mind. It doesn‘t matter whether or not you think they‘ll be interested.



(Getting Started Appointment and Script Continued)

Think of your Master List as one giant database of everyone you have ever met in your life. This list

will include family, friends, co-workers, acquaintances, business associates and colleagues. It will also

include people who you know in your local marketplace, small business owners who you spend money

with, and anyone that you know by name or by face.

One of the most important reasons we recommend that you start with people you know, also called your Warm Market, is that the fastest way to get into profit quickly is to approach people, who know and trust

you. As you begin to build your list, you don‘t want to ―pre-judge‖ anyone, because you never know who

is looking for a way to make money, make a career change, or create some supplemental income.

For this reason, it is imperative to include everyone you know on your list. Remember, it is not who you know, but who they know and who they know and so on.

When you‘ve finished with your Master List of 50 names it is time to give me a copy. So fax it or email it

to me before we meet again. How long do you think it will take to get the names list filled out and

identify your reasons for doing the business? Best answer: tomorrow or next couple of days.

During the Business Planning Session, I will go over with you exactly how we‘ll contact each of these people. Remember some of them are going to be customers and some are going to be business builders.

Together we‘ll determine the ten people who will be on your Best 10 to contact list; and a plan on how

we‘re going to get through the rest of the people in the next forty-five days.

Third, to develop the four beliefs that are necessary for your success, 1) in the company, 2) the products,

3) network marketing, and 4) yourself; it‘s required you listen to two recordings. I‘ll send you an email with a link for you to download and listen to the audios on your computer. When do you think you‘ll

listen to the audios one time each?

Fourth, download the Success Guide. Print it and have it in front of you during our next appointment.

Important! Order your personal Success Planner at www.PlannerPad.com.

Now let‘s schedule a Personal Business Planning Session appointment (in 24-72 hours) to begin your

business training. This will be a 60-minute appointment and you‘ll have some ―homework‖ to do before we meet. If you‘re unable to make the Business Planning session you need to call me. Fair enough?

(Schedule Business Planning Session appointment)

You can talk to anybody you want about the products; so review the product information at your product

website at GetRevitalizedNow.com. There will be a link in the email for that.

(New Distributor), if you mention the business opportunity to anyone, then I won‘t work with you anymore cause you‘re not ready and you‘re going to blow it.

Here‘s the next step. I‘ll send you an email with your homework. Look for an email from me, (your

name). The subject line will be ―Getting Started‖.

Sign up for your web-based technology subscription at Home Office Pro. This is a BIG part of our

system. I‘ll send you a separate invitation for this. So let‘s get off the phone so you can open the emails

I‘ll send and you can start the process to develop your business. Talk with you soon. Bye for now.

(Send Email #3 – Getting Started)

(Send Breakfast of Champions conference call Email)

(Send Home Office Pro subscription invitation from your Home Office Pro member area)



Getting Started Email – Email # 3

Note: Insert the day and time of the Business Planning Session in the last sentence of this email.

Subject: Getting Started

Hello ~~firstname~~ and welcome to Shaklee and to our Team!

Not only are you a part of Shaklee; but you are part of my team. You‘re also part of the Wealth Master Team and the Shaklee Star Achievers group. You are in business for yourself; but not by yourself. Our

job is to help you reach your goals!

Save this email and read it in its entirety.

Congratulations on your decision to join our dynamic Team! It‘s an exciting time for you as a new

Shaklee business developer and as a user of Shaklee products.

This email contains the recommended ―homework‖ to get started in your new business venture; and a link

to the Success Guide which contains our step-by-step process.

As a new rep there is some ―homework‖ for you to complete prior to your Business Planning Session in the next 72 hours.

1. Make sure you sign up for your web-based technology subscription with Star Achievers Team Home

Office Pro. This is a BIG part of our system. I sent you an invitation for this; but in case you didn‘t get

it, you can register at www.StarAchieversTeam.net/username/?register. You will find the New Distributor Checklist in the Success Guide and the Getting Started list in the Home Office Pro member‘s

area.

2. Make your list of the reasons why you want to do this business. What do you want to accomplish with this business? This step is so critical in your business development and training, that we require you to

complete the 20 Reasons and Top 3 Reasons sheet and provide me with a copy before we can do

anything. Make sure you use the form provided and include your name and date it.

For a worksheet to identify your reasons click here

www.StarAchieversTeam.net/files//WhyWorksheet.pdf

For a form to fill-in with your 20 Reasons and Top 3, click here www.StarAchieversTeam.net/files/20Reasons.pdf

Make sure you use the form provided and include your name and date it.

Note: this is a ―fill-able‖ form that you must save to your computer so you don‘t lose your data. Fill it

out and email it to me as an attachment. Send one also to Madeline Smith at [email protected]

For a sample 20 Reasons, click here

www.StarAchieversTeam.net/files/20ReasonsSample.pdf

After you complete your 20 Reasons and Top 3 Reasons sheet, email or fax a copy to me before your

Business Planning Session.

http://www.starachieversteam.net/files/WhyWorksheet.pdf

http://www.starachieversteam.net/files/20Reasons.pdf

mailto:[email protected]

http://www.starachieversteam.net/files/20ReasonsSample.pdf



(Getting Started Email Continued)

3. Make your ―Master List of 50‖, which is a list of names of people that you know. Use the Memory

Jogger to remind you of everyone you know. Every time a name comes to mind, write it down. Be sure to write down every name that comes to mind. It doesn‘t matter whether or not you think they‘ll be

interested.

When you‘ve finished with your Master List of 50 it is time to give me a copy. So fax it or email it to me

before our next appointment.

During the Business Planning Session, I will go over exactly how to contact each of these people. Together we‘ll determine the ten people who will be on your Best 10 to Contact List; and a plan for how

we‘re going to get through the rest of the people in the next 45 days.

For a Memory Jogger worksheet click here

www.StarAchieversTeam.net/files/MemoryJogger.pdf

For the ―Master Names List‖ click here

www.StarAchieversTeam.net/files/MasterList.pdf

Make sure you use the form provided and include your full name. Note: this is a ―fill-able‖ form that you must save to your computer so you don‘t lose your data. Fill it

out and email it to me as an attachment.

4. Download and listen to two audios on your computer "Four Beliefs" audio at

www.StarAchieversTeam.net/docs/mlmtraining4beliefs.mp3

Murphy‘s Committee audio www.StarAchieversTeam.net/docs/MurphysCommittee.mp3

5. Download and PRINT the Success Guide. Add to your business notebook. We‘ll use it at your next

appointment. We‘ll start with the New Distributor Checklist. www.StarAchieversTeam.net/files/SuccessGuide.pdf

6. Order your personal Success Planner. We all use the same thing; order it at www.PlannerPad.com.

Remember, you can talk to anybody you want about the products; so review the product information at your product site at www.GetRevitalizedNow.com/username?added.

But if you mention the business opportunity to anyone of them, then I won‘t work with you anymore

because you‘re not ready and you‘re going to blow it.

We have your 60-minute Personal Business Planning Session phone appointment scheduled for

(DAY/TIME). If you can‘t make this appointment you need to call me to reschedule.

As soon as you finish this, we‘ll go to the next step.

To your success!

~~ownersfirstname~~ ~~ownerslastname~~ ~~ownersemail~~

~~ownersphone~~

http://www.starachieversteam.net/files/MemoryJogger.pdf

http://www.starachieversteam.net/files/MasterList.pdf

http://www.starachieversteam.net/docs/mlmtraining4beliefs.mp3

http://www.starachieversteam.net/docs/MurphysCommittee.mp3

http://www.starachieversteam.net/files/SuccessGuide.pdf



Business Planning Session and Script

Work at the pace of the business builder

ONLY go as far as the new business builder has completed their homework; then stop!

Find out when they can complete their “homework” then schedule an appointment to finish the

training session and start where you left off

Continue to take notes on the Business Builder Profile form and your online contact manager

Prior to the appointment, look at the new distributor‟s

20 Reasons and Top 3 Reasons sheet

Master List of 50 – look to see if the prospects were “rated”

Leave Message- Put in “Hold” file. Send “Dilemma” email if not hear from rep in the next 24-48 hours. Hi, (prospect), this is (your name). I'm following up like I promised. The next step is for you to call me


Hi, (New Distributor), (your name) here. I‘m calling you back like we agreed on for the next phase of

your training. Like I said this should take about 60 minutes. Is that still good for you?

If no, reschedule

If their 20 Reasons and Top 3 Reasons are not complete, DO NOT WORK WITH THEM!! Reschedule

the appointment. If they don’t know why they want to do the business, they won’t do the business.

Welcome to Shaklee and to our Team! Not only are you a part of Shaklee; but you are part of my team, the Wealth Master Team. You‘re also part of the Shaklee Star Achievers Team. You are in business for

yourself; but not by yourself. Our job is to help you reach your goals!

I have your 20 Reasons and Top 3 Reasons sheet in front of me. Because this step is so critical to your

business development and training, we require that you complete the 20 Reasons and Top 3 Reasons sheet

and provide me a copy before we can do anything. Let me commend you for having done that.

Your ―Why‖ is very important to keep you focused on consistently doing income-generating activities. You have made a list of reasons why you want to do this business. So keep your 20 Reasons sheet with

your Success Guide in your business notebook.

The Top 3 Reasons sheet you cut up. Then put one in your car, one in your bathroom, and one in your

wallet because this is helping you program your mind for success.

Next, let‘s look at your Master List. This is a list of 50 names of people that you know.

Think of your Master List as one giant database of everyone you have ever met in your life. This list will include family, friends, co-workers, acquaintances, business associates and colleagues. It will also

include people who you know in your local marketplace, small business owners who you spend money

with, and anyone that you know by name or by face.

One of the most important reasons we recommend that you start with people you know, also called your Warm Market, is that the fastest way to get into profit quickly is to approach people, who know and trust

you.

During the Business Planning Session today, I will go over with you exactly how to contact each of these

people. Remember some of them are going to be customers and some are going to be business builders.

Together we‘ll determine the ten people who will be on your Top 10 list; and a plan on how we‘re going to get through the rest of the people in the next forty-five days.




(Business Planning Session and Script Continued)

So let‘s look at your Master Names List now. Do you have that in front of you?

(If new rep did not rate their prospects, do it with them now)

Let‘s find the ten people that are the best ones to be contacted. This will be your Best 10 List. So let‘s

find the people who had a rating of ten and highlight them. Next find someone who had a score of nine.

Highlight their name. Let‘s continue until you reach 10 names. So let‘s summarize your Best 10 List. These are the people you want to contact first. (Read names of the people that are on the Best 10 List).

We‘ll start making 3-way calls together to them right away. We‘ll do four each the first two weeks and

two the third week. Some of them might be ―pukie; but that‘s okay because we‘re just practicing. If you

get just one out of this group to join you, you‘re going to be doing just great. We‘ll invite them to look at

the website and ask for referrals. Use “Best 10 Contact List” Script on page 16.

You will also start mailing a Grand Opening letter to the rest of the people on your list. You will mail 10 letters a week. Then 3 days later, we will contact them together. When we make those three-way calls,

anyone we do not talk to then you'll leave a message and I'll call them for you. I'll fit them into my

schedule. I‘ll l keep you informed on what happens with them.

Use “Grand Opening Letter Follow Up” Script to the remaining 40 people on your Master List, page 23

To get you in profit right away, you will complete this list in the next 4 weeks. So plan to send ten Grand

Opening letters each week and then we‘ll call the prospects in 3-4 days after the letter is mailed. The Grand Opening letter and the product mini-flyers are in the Success Guide on page 9. Plus, you‘ll get a

document with the Grand Opening Letter and the product mini-flyers in the email I‘ll send when we‘re

done here today.

When do you plan to start mailing your Grand Opening letters?

I need to know because we‘re going to call them 3 days after you mail the letters; so let‘s schedule a time

to make those three-way calls to those 10 prospects on the remaining list of 40.

(Schedule 60 minute appointment to make 3-way calls)

The audios that you‘ve been receiving along with the 20 Reasons are starting to program your mind for

success. So what did you like about the 4 Beliefs audio that you heard? (Response) Tell me about the Murphy‟s Committee audio by Jerry Clark. (Response)

Review both of them often.

You can talk to anybody you want to about the products; they can review the product information at your

GetRevitalizedNow.com website.

Remember, (New Distributor), if you mention the business program to anyone; then I won‘t work with you anymore because you‘re not ready and you‘re going to blow it. If they ask about other products, you

can give them the Product Selection Guide. With your next order purchase your first 25 Product

Selection Guides (cost $10) to give to people who want information about the other products.

Did you receive your starter order of products? When did you start to use them?

Have you watched the "Napkin Presentation" video in the "Creating Vision" email? What did you like

about it? (Response)

Have you opened up and reviewed all pages of the opportunity presentation PDF file? Where do you see yourself in the Shaklee comp plan?




(FIRST NAME) let‘s talk about what income you‘d like to earn on a monthly basis. People generally pick one of three categories. You can change it at any time; but this will help us get you started.

Basically people think of earning $500 to $1,000 a month; or $1,000 to $5,000 a month; or, $5,000 to

$10,000 or more a month. Where do you see yourself?

I‘m going to recommend that you create a business notebook. Use a one to two-inch notebook with pockets to create your personalized business notebook. Here you‘ll keep your 20 Reasons and your

Master List.

Did you sign up for the Home Office Pro subscription?

Have you started the Get Started steps yet in the Home Office Pro back office?

Do you have a printed copy of the Success Guide in front of you? Let‘s go through it now.

As a new business builder, you‘ll need to spend time reviewing the Success Guide on your own. The

Success Guide is an important educational workbook. Take notes in your workbook; read each page; highlight, underline; complete the items on the checklists; and review it often. Download and print the

documents that have ―hotlinks‖ in the Success Guide

Let‘s do a quick overview of the New Distributor Checklist in the Success Guide. What have you

completed so far?

Items to point out for immediate implementation by the new distributor include: Set up mini office: 3-way, call waiting, voicemail; land-line phone; cheap long distance

Activate your Shaklee Member Center Log In

Attend weekly Saturday Breakfast of Champions conference call

Print Grand Opening letters and product flyers and mail them; 10 per week

Let‘s review the Core Commitments. They‘re on page 13 of the Success Guide. (Read each one) Is there anything on this list you are not willing or able to commit to?

To continue your successful business development as a new rep, there is some additional ―homework‖ for

you to complete. You are graduating from pre-school and advancing to elementary school.

First, review the information in your New Member Kit; watch the DVD on the business and the products.

Second, view the Brilliant Compensation video where you‘ll see an explanation on the network marketing business model. This is essential in helping you build belief in the network marketing industry.

Third, I will provide you with some additional documents for you to download, print, and add to your

business notebook. So print the Recruiting Manual. There you‘ll find the scripts we‘ll use when we

contact prospects.

Fourth, you are getting ready to start Retailing, so you‘ll need to print the Retail System. This workbook

includes methods for customer acquisition, follow up and more. An important tool that you‘ll need will be a website to send your product prospects to for more information; this is your product capture page.

You‘ll need a product voice mail box. All of your product advertising will be directed to this number.

Do not have prospects call your cell phone, your home phone, or your business phone line. Only have

prospects respond to you at your Product Voice Mail box. DO THIS FIRST!!!




Fifth, print the Local Leads workbook. You‘ll find many ways to create fresh, responsive leads in your

own backyard including flyers for you to place on bulletin boards in your local area.

Sixth, print the Week-At-A-Glance form. We will work together to identify your hours of operation

during the next appointment. What will be your business hours?

Continue to check off items as you complete them on your New Distributor Checklist in your Success

Guide and in the Get Started steps in your Home Office Pro member area. I‘ll be keeping up with you to

make sure you get off to a good start.

Do you have your Success Planner handy? (Wait for prospect to have their personal Success Planner in

front of them).

Our next step is to schedule your Get Launched appointment (in 24- 72 hours) to proceed with your business training. This will take about 60-minutes and you will have some ―homework‖ to do before we

meet again. If you‘re unable to make this Getting Launched appointment you need to call me.

(Schedule Get Launched appointment)

I‘m glad that I have the privilege to work with you, (new distributor). I see you doing all the things that

you set out to do. I know you‘re going to do great.

I‘ll send you an email with your homework. The subject line will be ―Get Launched‖. Be sure you finish

your homework before our next appointment.

Remember your appointment is on (day and time). See you then.

(Send Email #4 – Get Launched)



Get Launched Email – Email # 4

Note: Insert the day and time of the Get Launched appointment in the email.

Subject: Get Launched


Congratulations! You have graduated from network marketing ―pre-school‖ and advanced to ―elementary

school‖. Let‘s get started!!


This email contains the recommended ―homework‖ to get your new business launched. As a new rep

there is some ―homework‖ for you to complete before your Get Launched appointment.

For the next appointment, have in front of you your business notebook (3-ring notebook with pockets).

This business notebook is your foundation to build and develop your successful business. It contains the

printed documents you will use daily.

Have your Success Planner available so we can schedule some additional three-way calls.

DO THIS FIRST. Set up your Product Voice Mail box as it is explained in the Retail System on page

10. You‘ll use this on your product mini-flyers, product bulletin board flyers, and product sizzle cards.

Make sure you add your Product Voice Mail box number to the ―Custom Values‖ in the Home Office Pro

member‘s area.

Choose a product mini-flyer to put in with your Grand Opening letter and to hand out wherever you go.

www.StarAchieversTeam.net/files/ProductMiniFlyers.pdf. Follow the instructions in that document

Save the Grand Opening letter to your computer. Personalize with your Product Voice Mail number and

your product website. Print off 10 Grand Opening Letters a week that you mail to your 40 remaining

names on Master List of 50. Hand-address the envelope and use USPS stamp or stamped envelope. www.StarAchieversTeam.net/files/GrandOpeningLetter.doc

1. View the information in your new member kit. Watch the DVD on the ―Shaklee Products‖.

2. Watch the Brilliant Compensation video by Tim Sales. This is essential in helping you build belief in

the network marketing industry. Go to and click on ―Watch Movie‖ at

http://www.miniofficeoutlets.com/pages/autoresponder/subscribe/evaluate.htm

3. Download the Recruiting Manual. There you‘ll find the scripts we‘ll use when we contact prospects. PRINT and add to your business notebook. www.StarAchieversTeam.net/files/RecruitingManual.pdf

Also included is a flow chart which will guide you through the Recruiting Manual process.

www.StarAchieversTeam.net/files/FlowChartsForRecruitingManual.pdf

4. Download and PRINT the Retail System and its accompanying flow chart. Add to your business

notebook. www.StarAchieversTeam.net/files/RetailingManual.pdf www.StarAchieversTeam.net/files/RetailFlowChart.pdf

http://www.starachieversteam.net/files/ProductMiniFlyers.pdf

http://www.starachieversteam.net/files/GrandOpeningLetter.doc

http://www.miniofficeoutlets.com/pages/autoresponder/subscribe/evaluate.htm

http://www.starachieversteam.net/files/RecruitingManual.pdf

http://www.starachieversteam.net/files/FlowChartsForRecruitingManual.pdf

http://www.starachieversteam.net/files/RetailingManual.pdf

http://www.starachieversteam.net/files/RetailFlowChart.pdf



(Get Launched Email Continued)

5. Download and PRINT the Local Leads Workbook. You‘ll find many ways to create fresh, responsive leads in your own backyard including flyers for you to place on bulletin boards in your local area. Add to

your business notebook.

www.StarAchieversTeam.net/files/LocalLeads.pdf

Choose a Product Bulletin Board flyer. Decide which one you‘ll start with first.

http://starachieversteam.net/files/ProductBulletinBoardFlyers.pdf Add to your business notebook.

Download and PRINT the Product Sizzle Card document. Add to your business notebook. Order your

Product Sizzle Card.

www.StarAchieversTeam.net/files/ProductSizzleCards.pdf

6. Download and PRINT the Week-At-A-Glance form. We will work together to identify your hours of

operation during the next appointment. What will be your business hours?

www.StarAchieversTeam.net/files/WeekAtAGlance.pdf

Remember, you can talk to anybody you want about the products; so refer prospects to the product

information at your Get Revitalized Now website.

But if you mention the business opportunity to anyone of them, then I won‘t work with you anymore

cause you‘re not ready and you‘re going to blow it.

We have your 60-minute Get Launched appointment scheduled for (DAY/TIME). If you can‘t make this

appointment you need to call me to reschedule.

As soon as you finish this, you‘ll be ready for the next step.

To your success!


~~ownersemail~~

~~ownersphone~~

http://www.starachieversteam.net/files/LocalLeads.pdf

http://starachieversteam.net/files/ProductBulletinBoardFlyers.pdf

http://www.starachieversteam.net/files/ProductSizzleCards.pdf

http://www.starachieversteam.net/files/WeekAtAGlance.pdf



Get Launched Appointment and Script





Take notes on the Business Builder Profile form and your online contact manager at





Hi, (New Distributor), (your name) here. I‘m calling you back like we agreed on for the next phase of your training. Like I said this should take about 60 minutes. Is that still good for you?

If no, reschedule

Like I said before, not only are you a part of Shaklee; but you are part of my team, the Wealth Master

Team. You‘re also part of the Shaklee Star Achievers Team. You are in business for yourself; but not by yourself. Our job is to help you reach your goals!

Do you have your business notebook in front of you?

Did you complete your homework?

(If did not complete the homework, reschedule. Ask, when do they plan to put the notebook together, it‟s

that important)

Have you set up your product voice mail box and recorded your voice mail message? What‘s the number?

(No) when do you plan to do that?

Did you enter your product voice mailbox number in the ―Custom Values list‖ in your Home Office Pro ?


Did you watch videos on the DVD that was included in your member kit? Tell me about what you saw on the products. (Response)

Did you watch the Brilliant Compensation video? (Response)

What did you think about the basketball going through the water hose? Do you realize that we are in front

of it and not behind it? We are in the right place at the right time.

Have you had a chance to look at the Recruiting Manual? In that manual are the scripts we‘ll use when

we make three-ways calls to the people on your list. Did you add the Recruiting Manual to your business

notebook? Did you download and print the Recruiting Manual Flow Chart? This will guide you through

the Recruiting Manual process

Do you understand what a three-way call is? (To make three-way calls, you and I will connect by phone

and we‟ll call somebody else. That‟s what we do) Make sure your 3-way calling is installed for those calls

because you will do the dialing and people will recognize your name and number. (No cell phone)

Retailing and customer acquisition is a system that includes not only getting customers; but shows a way

to provide good customer service through specific follow up methods. We‘ll later discuss how we use this

process to recruit from your retailing efforts. Make sure you add the Retail System and its flowchart to

your business notebook.




(Get Launched Appointment and Script Continued)

Have you ordered your Product Sizzle Cards? (See card in Retail System page 9) (blue with sunflower)

(No) When do you plan to do that?

We all have a route for Bulletin Board Flyers and we all leave Product mini-flyers... You have a specific

number of places where you will leave your bulletin board flyers. So plan to take an hour a week and

check the bulletin boards to see if you need to replace any flyers. You‘ll start with the Product Bulletin Board flyers that you‘ll hang in your local area.

Which product bulletin board flyers do you choose to start with? (Minimum 20, up to 30)

Do you have any places in mind where you can start putting these up? Like laundromats, mom and pop

restaurants, grocery stores, local college, universities, court house, etc. (In a 30-mile radius)

Remember to use your product voice mail number on your product bulletin board flyers and your product

mini-flyers. Make sure you put your contact information (voice mail box and website) on ALL your literature. When do you plan to start putting flyers on bulletin boards in your local area?

What else would you like to do? Choose one more advertising method besides bulletin board flyers and

product mini-flyers. Look at page 3 in the Local Leads workbook.

(Let them tell you what they will commit to use. Discuss the methods and identify their choice)

Let‘s get to work. Do you have the Week-At-A-Glance form in front of you? Do you have a pencil handy?

I have a blank ―Week-At-A-Glance‖ in front of me with your name on it. Let‘s pretend you‘re going to

open a shoe store. You would have to know when your shoe store would be open and how long it would

stay open. Right?

So now let‘s do the same with your Shaklee business. First of all, we‘re going to cross out all the things

that are important to you and can‘t be changed. Such as do you work? Cross those out. You‘ll do the same for personal, social, family, or other activities that you can‘t or won‘t be able to change.

Start to fill in the blank Week-At-A-Glance; put the rep‟s name at the top and today‟s date

Next, what activities do you have that are optional and you can change if needed? We‘ll go day by day.

There will be some time that is left blank. From the blank time that‘s ―left over‖, you can determine when

you will work in your business venture as your ―Hours of Operation‖.

So tell me, what is your day typically like on Monday?

Fill in the blanks as they tell you about their normal day. After you know what is “left over”, get a time

commitment based on their participation level. Have them begin to fill in their Success Planner with

“hours of operation” or “business hours”.

Let‘s put in your Success Planner the weekly Wealth Master Team Breakfast of Champions conference call EVERY Saturday at 10:00 am ET (9am CT, 8am MT, 7am PT). This is an opportunity to get to know

our team; meet other Shaklee business developers; learn more about Shaklee; hear product testimonies;

and to learn business development skills. Check in ―Team Center‖ under ―BOC Conference Call‖ for the

conference call number. It‘s also in the email you‘ll get with your homework.

One of our Core Activities is a short weekly accountability call. We‘ll keep this to 15 minutes. This is your time. Be prepared to share your successes from the previous week and what your plan is for the next

week is. And we‘ll answer any questions you may have. Schedule an individual 15-minute weekly

accountability time when new distributor calls you for accountability.




Let‘s write that on your Week-At-A-Glance. Now let‘s schedule the time for your weekly bulletin board flyer route. When do you plan to do that? (Put it on the Week-At-A-Glance). You‘ll want to transfer that

information to your Success Planner for the next 90 days.

In the Success Guide and in the Team Center under the ―Forms‖ tab in the Home Office Pro member‘s

area you‘ll find a Daily Activity Form and a Company Report for you to use during your accountability call. We‘ll talk about that later.


Guide as well as at your Home Office Pro member area in the Get Started steps as you complete them.

What items on your New Distributor Checklist in your Success Guide have you completed and checked

off? (Commend them for whatever they say)

Items to point out for implementation by the new distributor include: Get Business Voice Mail box

Order Sizzle Cards or Drop Cards

Order Planner Pad (appointment book)

Transfer information on the completed Week-At-A-Glance form to Planner Pad for next 90 days.

To continue your successful business development as a new rep for profit, there is some more ―homework‖ for you to complete. You are going from launch to blast off! You are graduating from

elementary school and advancing to high school.

You are getting ready to start recruiting.

First, you‘ll need a business voice mail box and all of your advertising will be directed to this number. .

Do not have prospects call your cell phone, your home phone, or your business phone line. Only have prospects respond to you at your Business Voice Mail box.

Second, you have a website address for your business. It‘s www.LaunchYourFuture.com/username.

You‘ll use this to send people to get your information on the internet. Review this website.

Third, you‘ll order Business Sizzle Cards or $100 Drop Cards. The purpose of these will be to advertise

your business voice mailbox and website. Many times we get these from Vista Print and only pay for shipping.

Fourth, review the Local Leads workbook and the Bulletin Board flyers for ways to create business leads

in your local area.

Fifth, print the Yearly Tracking worksheet, Daily Activity Form, Daily Activity Explanation Form and

Company Report form.

At this time you will order a website address (domain name) for your Shaklee Personal Website (PWS).

(IMPORTANT) People are used to using www dot as a web address. That’s why we’ll have you use

a domain name rather than the http:// username dot my Shaklee dot com web address . You won‘t lose customers. This may be a dot com, dot net, dot biz or dot info. (Example:

www.LiveHealthierNow.net)

We recommend 1and 1.com to buy your domain name. Make sure you select ―private‖ (at no cost) after you buy that domain name. You‘ll find the sign up link for 1&1 in your Home Office Pro member area.

(Look in the ―Team Center‖ in the ―Affiliate Link‖ tab.




Is your Success Planner handy? (Wait for prospect to have Success Planner in front of them).

When do you plan to mail the next ten Grand Opening letters this week? (Response)

Let‘s schedule a time to make three-way calls to those prospects.

Let‘s schedule a Business Blast Off! appointment to proceed with your business training. This will be a

60-minute appointment and you‘ll have some ―homework‖ to do before we meet again. If you‘re unable to make the Business Blast Off! appointment you need to call me.

(Schedule Business Blast Off! appointment)

As usual, I‘ll send you an email with your homework. The subject line will be ―Business Blast Off!‖

(Send Email #5 – Business Blast Off!)



Business Blast Off! Email – Email # 5

Note: Insert the day and time of the Business Blast Off appointment in this email.

Subject: Business Blast Off!


Congratulations! You have graduated from network marketing ―elementary school‖ and advanced to

―high school‖. Let‘s get started on the next phase of your training!!


As a new rep here is the ―homework‖ for you to complete before your Business Blast Off! appointment.

At our appointment, make sure you have your business notebook with all of the documents printed and

ready to use.

Have your Success Planner available so we can schedule some additional three-way calls.

1. You‘ll need a Business Voice Mail box. All of your business advertising will be directed to this

number. You‘ll find the directions for setting that up on page 12 in the Recruiting Manual. Make sure you add your Business Voice Mail box number to the ―Custom Values‖ in your the Home Office Pro

member‘s area.

2. Review your Business Capture Page at www.LaunchYourFuture.com/username?added

3. Order your Business Sizzle Cards or $100 Drop Cards. Download and print the sample Business Sizzle

Drop Cards document. You‘ll find samples to create business cards you use as a Sizzle Card or a Drop

Card. Order your Product Sizzle Cards as well. Add to your business notebook. www.StarAchieversTeam.net/files/BusinessSizzleDropCards.pdf

4. Review the Local Leads workbook and the Bulletin Board flyers for ways to create business leads in

your local area. www.StarAchieversTeam.net/files/BusinessBulletinBoardFlyers.pdf

5. Download and print the Tracking worksheet, Daily Activity Form, Daily Activity List Explanation and

Company Report form

www.StarAchieversTeam.net/files/TrackingWorksheet.pdf

www.StarAchieversTeam.net/files/DailyActivitiesList.pdf

www.StarAchieversTeam.net/files/DailyActivityListExplained.pdf

www.StarAchieversTeam.net/files/CompanyReport.pdf

Continue to check off items as you complete them on your Getting Started Checklist in your Success

Guide and at your Home Office Pro member area.

6. At this time you will purchase a website address (domain name) for your Shaklee Personal Website (PWS). People are used to using www dot as a web address. That‘s why we‘ll have you use a domain

name rather than the http:// username dot my Shaklee dot com web address. You won‘t lose customers.

This may be a dot com, dot net, dot biz or dot info. (Example: www.LiveHealtherNow.net). The recommended provider is 1 and 1; you‘ll find the sign up link in your Home Office Pro member area.

http://www.starachieversteam.net/files/BusinessSizzleDropCards.pdf

http://www.starachieversteam.net/files/BusinessBulletinBoardFlyers.pdf

http://www.starachieversteam.net/files/TrackingWorksheet.pdf

http://www.starachieversteam.net/files/DailyActivitiesList.pdf

http://www.starachieversteam.net/files/DailyActivityListExplained.pdf

http://www.starachieversteam.net/files/CompanyReport.pdf



(Business Blast Off! Email Continued)

7. If you haven‘t done this yet, make sure you plan to attend the weekly Wealth Master Team Breakfast

of Champions conference call EVERY Saturday at 10:00 am ET (9am CT, 8am MT, 7am PT). This is an opportunity to get to know our team; meet other Shaklee business developers; learn more about Shaklee;

hear product testimonies; and to learn business development skills. Check in ―Team Center‖ under ―BOC

Conference Call‖

One of our Core Activities is a short weekly accountability call. We‘ll keep this to 15 minutes. This is

your time. Be prepared to share your successes from the previous week and what your plan is for the next week is. And we‘ll answer any questions you may have. Plan to call every (day/time).

Remember, you can talk to anybody you want about the products; so refer prospects to the product

information at your Get Revitalized Now website.

If they ask about other products, you can give them the Product Selection Guide. With your next order

purchase your first 25 Product Selection Guides to give to people who want information about the other products. Buy the Product Selection Guides at your Shaklee member center. Click on "Shopping" and

find Product Selection Guide in "Business Literature" section.

We have your 60-minute Business Blast Off! appointment scheduled for (DAY/TIME). If you can‘t make

this appointment you need to call me to reschedule.


To your success!

~~ownersfirstname~~ ~~ownerslastname~~ ~~ownersemail~~

~~ownersphone~~



Business Blast Off! Appointment and Script





Continue to take notes on the Business Builder Profile form and your online contact




Hi, (New Distributor), (your name) here. I‘m calling you back like we agreed on for the next phase of

your training. Like I said this should take about 60 minutes. Is that still good for you?

If no, reschedule

Like I said before, not only are you a part of Shaklee; but you are part of my team, the Wealth Master

Team. You‘re also part of the Shaklee Star Achievers Team. You are in business for yourself; but not by

yourself. Our job is to help you reach your goals!

Do you have your business notebook in front of you? Did you complete your homework?

(If did not complete the homework, reschedule.

Have you set up your business voice mail box and recorded your business voice mail message?

What is the number?


Did you enter your business voicemail box number in the ―Custom Values list‖ in your Home Office Pro?


Did you review your business website?

(No) When do you plan to do it?

Have you ordered your Business Sizzle Cards or $100 Drop Cards? (See Recruiting Manual page 7) (No) When do you plan to do that?

You can‘t go to the next step until you get this done.

Let‘s review how we use the Local Leads workbook and the Business Bulletin Board flyers to produce

interest in your local area.

Which bulletin board flyer did you choose to use for your business?

When do you plan on hanging the business bulletin board flyers?

Now that you‘ve been hanging the product bulletin board flyers, you can add the business bulletin board

flyers to your weekly route. According to your Week-At-A-Glance sheet you do that on (day and time

scheduled). Are your still doing that? How many bulletin boards do you hang them on?

What other marketing method do you want to use to find and recruit business partners?

(Choose one from Local Leads manual on page 3, #1 -6)

Let‘s take the time to go over these forms. They are very important to keep track of your business. You know how they track everything in baseball? They track that to know how to play future games. Can

you imagine going to McDonald‘s to find out they ran out of buns because they didn‘t keep track of their

inventory? That‘s why we track our business so we know how to plan things for the future.



(Business Blast Off! Appointment and Script Continued)

Let‘s see how we use these forms to keep our business in good running order. Do you have the Yearly

Tracking Chart in front of you? This is an excellent way to track your business growth. You‘ll transfer

the points from your Actual Total points from your Daily Activity Form here. It takes 1 minute a week.

Compare your monthly activity to your PV and you will be amazed at your success (or know why you're not where you want to be). Put this chart next to your desk where you will see it every day.

What about the Daily Activity List form? Do you have that in front of you? This is a KEY piece of your

business. It is extremely easy to track your activity and direct your focus. We will not be able to help you

if you do not have a record of your activity. Make copies and keep these in your business notebook with

your Success Guide and other training materials. The activities are the Income Producing Activities that you do daily during your business or ―store‖ hours. Use the Daily Activity List Explanation sheet with

this form. Each week you‘ll have a weekly goal; then do the activities daily that matter and track

everything. Record the actual points (the total for the week) on your Company Report and on your Yearly

Tracking Chart.

Now let‘s look at the Company Report form. Do you have that in front of you? This gives the total of

your daily activities. It‘s also a place to track the new products you tried that week; the audios you listened to; and then other activities you‘ve done to develop your belief in the company, the products,

network marketing, and personal development. You‘ll share this with your Mentor during your weekly

Accountability call and in the Training class.


Guide and in the Get Started steps at your Home Office Pro member area.

What domain name did you choose for your Shaklee PWS? Make sure you put that domain on the Product Selection Guides you hand out, the newsletters you mail, and things like that.

Did you forward your domain name to your Shaklee PWS?

(No) When do you plan to do that?

Are you working on your next ten Grand Opening letters?

What day are you going to mail them so we can again schedule a time to make three-way calls to those

prospects?

Is your Success Planner handy? (Wait for them to have their Success Planner in front of them. Schedule 3-way appointment to call those

prospects)

Now that you have completed your ―homework‖, you have graduated from high school and are ready to

enroll in Star Achievers University. Can you think of any occupation that can potentially pay you six

figures that you don‘t have to spend some time learning? We‘re talking about you making as much money as doctors, dentists, veterinarians and other professionals. That‘s why everybody has to go to school. Our

Network Marketing School is the Star Achievers University.

Knowledge comes before income. Get in, plug in, stay in for one year and you‘ll grow! It takes 1 ½ -2

years of consistent effort to master the basics and learn the skills and attitudes necessary for success in the

NWM profession.

You‘ll begin with basic training class called Ya Gotta Go To School. It‘s a twelve week ongoing course

that you can join anytime. You‘ll have to attend all twelve classes to graduate; then you can proceed to

the advanced network marketing training class called NWM Graduate School.



(Business Blast Off! Appointment and Script Continued)

At the end of these twelve weeks it is expected that you will have been promoted to the Director level.

You are on the way to fulfilling your dreams.

Let‘s schedule your first Ya Gotta Go To School class. This is a weekly 60-minute class and you‘ll have

some ―homework‖ to do for each class. If you‘re unable to make a class, you need to call me. (Schedule

Ya Gotta Go To School class appointment. In the Team Center in the ―Training Classes‖ tab in the Home

Office Pro member area is the information for the day, time, and conference call number for the Basic Training classes.

(Look in the Home Office Pro area for Basic Training Class information)

On (day and time) you‘ll call the conference call line for your class.

Look for the email with the information you‘ll need. The subject line will be ―Ya Gotta Go to School

Class Info‖.

Remember to follow the Core Commitments. You have a weekly route to hang bulletin board flyers, have two exposures per day, add to your Contact List daily, and mail monthly newsletters. Randy Gage said,

―talking to two people a day brings freedom my way!‖

So handout two business cards, two drop cards, two product mini-flyers a day; work the numbers. Guess

what! If you share a good idea long enough it‘s bound to fall on good people. By the time we are done making the three-way calls together to your Master List of 50, you should be very comfortable with this.

You will continue to mail 10 Grand Opening letters each week to your remaining list of 40.

Now you‘ll call them and continue to follow the process with these people. For the retailing process, refer

to the Retail System.

In harmony with our mission statements, you are in business for yourself, but not by yourself; our job is to

help you reach your goals. Of course, we‘ll be there to help you if you need it.

(Send Email #6 – You Gotta Go To School Class)



You Gotta Go To School Class Email – Email # 6

Subject: You Gotta Go To School Class


Congratulations! You have graduated from network marketing ―high school‖ and advanced to the Star

Achievers Team University ―freshman class‖. Let‘s get started on the next phase of your training!!

The future belongs to those who believe in the beauty of their dreams. Eleanor Roosevelt

Save this email and read it in its entirety. This email contains the information you need to attend the Star Achievers Team University basic training

class.

It will take awhile to master the art of recruiting and prospecting. You won‘t become a Master Recruiter overnight. It just doesn‘t happen this way.

In time with perfect practice you can and will master the art of prospecting. This course is not for you to

listen to and read one time. It‘s an ongoing course. If you take it step-by-step, method-by-method, it will take at least one to two years to work your way through it.

At the end of that time, the good students will become Master Recruiters and the bad students will

become excuse makers. That‘s the way it is. That‘s the way it‘s supposed to be. Be a good student!

There are advanced techniques that we will teach you after you‘ve gone through the ―freshman" classes.

You are scheduled to attend the next You Gotta Go To School class. Check the Team Center in the ―Training Classes‖ tab in the Home Office Pro member area. Here you‘ll find the information for the day,

time, and conference call number for the Basic Training classes. Decide which class fits your schedule.

Make sure you jot down the phone number for the Basic Training class you plan to attend.

Announce yourself with your name and state/province when you join the call. Please be in a quiet area so

there is no background noise and you can participate fully in class. Show proper phone etiquette. No

babies crying, dogs barking, washing machines, flushing toilets, kids running. Then listen and learn.

Have your business notebook and be ready to take good notes. Be prepared to join in class ―discussion‖

or answer questions asked by the instructor.

During this class, you‘ll use the Basic Training Manual. Download and PRINT it and add it to your business notebook.

www.StarAchieversTeam.net/files/BasicTrainingClass.pdf

Review the materials for the next week’s class before the class .

Please note that you can take the class as often as you need to in order to complete ALL twelve classes required to graduate. Then as soon as you reach Director Level in Shaklee, you can attend the advanced

training class.

http://www.starachieversteam.net/files/BasicTrainingClass.pdf



(You Gotta Go To School Class Info Email Continued)

After you graduate from school, you will be invited to be a mentor, a trainer and / or a facilitator. Then

you will have the satisfaction of helping someone else to have success in their business.


Remember to follow the Core Commitments. You have a weekly route to hang bulletin board flyers, have

two exposures per day, add to your Master List daily, and mail monthly newsletters. Randy Gage said, ―talking to two people a day brings freedom my way!‖

So handout two business cards, two drop cards, two product mini-flyers a day; work the numbers. If you

share a good idea long enough it‘s bound to fall on good people. By the time we are done making the three-way calls together to your Master List of 50, you should be very comfortable with this. You will

continue to mail to your warm market list a minimum of 10 Grand Opening letters each week. Now

you‘ll call them and continue to follow the process with these people.

In harmony with our mission statements, you are in business for yourself, but not by yourself; our job is to

help you reach your goals. Of course, we‘ll be there to help you if you need it.

To your success!


~~ownersemail~~ ~~ownersphone~~



Keep them in the business – use the Streak when they Slump Retention system 1. They‘ll have a beginning spurt

2. They will be ―Ignorance on Fire‖

3. Unconsciously incompetent 4. Excited for about 90 days.

5. Around 90-days, they‘ll SLUMP.

6. You want to know if they can get back up when they fall.

7. Spend the time with those that get back up.7

STREAK WHEN YOU SLUMP RETENTION SYSTEM

Premise #1:

Every trainer basically says the same thing, therefore this business is predictable. We must understand human nature

One half of the people peak when they sign the application

The birds got them; they got ―puked on‖, etc.

20% try until they reach their first rejection. That‘s the top 20% of the 70%‗er

3% are going to do it with or without you (get into their warm market quick; that‘s where

you‘ll find the 27%‘er‘s)

27%‘er‘s will build strong powerful organizations if you do your job right!

We need to help them with a systematic approach to retail and recruit.

We need to have safeguards and systems in place to deal with predictability of people.

Premise #2:

#1 mistake made by most businesses is spending too much time trying to acquire new customers and not enough time taking care of their existing ones.

#1 mistake made by MLM Pros is spending too much time trying to recruit new people and not locking in

their existing ones.

STEP 1

As soon as they start, get their 20 reasons and Top 3 Reasons sheet.

Visualize. This is first base to do anything with this company.

Until you know the why, the how doesn‘t matter.

It‘s a big mistake to immediately start teaching them how to do the business. Get the reasons back first THEN start the training.

(We won‘t work with them if they won‘t turn this in.)

7 Streak When You Slump, Dale Calvert Audio CD, Calvert Marketing Group, 2007



(STREAK WHEN YOU SLUMP RETENTION SYSTEM Continued)

STEP 2

Create and build a welcome network of 4- 5 people. This will blow them away! Because of the predictability of Human nature- how would you feel?

This is delivering more than you promise.

Have an agreement with the Welcome Committee members. When someone sponsors a new

person they send an Email to the rest of the welcome committee network that says ―New Distributor has just joined my organization, please welcome her/him. Here‘s her/his name, phone

number, and email address.‖

The rest of the welcome committee network then either calls or emails this message. ‗Hi, I don‘t

know you but I‘m ___________ from__________. I understand you just joined our organization and I want to welcome you to the team.

STEP 3 Here‘s a leadership idea that will immediately put you ahead of 95% of NWM sponsors.

The first is to monitor their first 10 business prospects and their first 40 retail prospects. Let them know: ―These people are probably going to be negative, but don‘t worry about it, we‘re

just practicing anyway‖

Because it‘s Human Nature- People will be more polite with a stranger on the line. So this is why

we stay with them. Use three-way calls, always use the tools (be duplicable).

Use specific duplicable systems (think McDonalds)

Teach people what to say. Use scripts!!

Then help them when they slump after their beginning spurt. They will have a spurt and then have a fall. This is predictable. Usually within the first 90 days.

STEP 4 Leadership and the one-minute manager.

We will take everyone through these 4 stages.

Think McDonalds—Start as cashier> learn to make Big Macs> night manager> day manager> have own business. It has to be in steps.

Our goal is to get a person to the point of delegation, where they are well-rounded.

Understand the process. Use a lot of little specific systems.

Like at McDonald‘s, no matter what you order, they ask, would you like to have fries with that? That‘s a system; a process; a way of doing things; it‘s a little specific system.

STEP 5 - THIS IS PREDICTABLE Be very aware of where your Rep is

They will have a spurt and then have a fall. This is predictable. Usually within the first 90 days.

You‘ve got to get to them right away, catch them before a poor attitude sets in.

Then help them out of their slump after their beginning spurt and fall.

This is how we know when they‘re slumping: This is the system After they miss 2 meetings or 2 appointments:

1. Send a copy of their 20 Reasons.

2. Write this on the page.

Prospect, I‟ve missed you on the call the last couple of weeks. I hope you still want these

reasons as much as I want to help you achieve them. .



(STREAK WHEN YOU SLUMP RETENTION SYSTEM Continued)

3. Print and send one Poem or Quote found in Streak When You Slump PDF file

4. Download and copy, the Streak When You Slump8 audio

www.StarAchieversTeam.net/file/StreakWhenYouSlump.mp3

Or buy Streak When You Slump CD 10-pack or 25-pack at:

http://www.mlmhelp.com/Products/OrganizationGrowth.html

See if they check in again (at the next meeting, conference call, etc. Most of the time you‘ll hear

them. If they do not show up for the next event or meeting; then you call them for a heart to heart or, if

they are local, meet for coffee.

When you call them and say ―We need to have a heart to heart, can I buy you a cup of coffee? (If

they‘re local). When you meet or on the phone, you ask things like ‗Where are you at?‘ ‗What‘s going on?

You‘re checking to see if their attitude has gone sour, or if something is going on in their life. If we do this soon enough we can reach them before their attitude is so sour that they can‘t be re-ignited.

THIS HAS SAVED SO MANY PEOPLE THAT WOULD HAVE QUIT THIS BUSINESS.

This lets them know how much you care.

We‘re talking about the lives and dreams of other people.

This is our job, we must do it. We‘ve got to keep the right people in this industry.

We‘re looking for somebody who can fall and get back up. Somebody with persistence.9

*****************************

See how it‘s done.

Watch Dale‘s leadership training video on Streak When You Slump10

Look in Star Achievers Team Home Office Pro Team Center in ―Resources‖

*****************************

8 From Streak when you Slump CD, Dale Calvert, Calvert Marketing Group, 2007 9 Streak when you Slump DVD, Dale Calvert, Calvert Marketing Group, 2007

10 Streak when you DVD, Dale Calvert, Calvert Marketing Group, 2007.

http://www.starachieversteam.net/file/SteakWhenYouSlump.pdf

http://www.starachieversteam.net/file/StreakWhenYouSlump.mp3

http://www.mlmhelp.com/Products/OrganizationGrowth.html



Tip:

The Shaklee Personal Website (PWS) template to use is the

―Rx for Health‖. This makes the links in the websites and the

―drip‖ emails work properly.

Use your PWS where your new rep will activate their

membership and order their GOLD Mission PAK.

To sponsor Canadians, call Shaklee CANADA at 800-263-6674. Do a 3-way to call in your new distributor‘s member

information. Canadians are able to have a Shaklee US site or

they can call Shaklee US at 800-742-5533.

Here are examples of what a Shaklee PWS looks like (they have a domain name forwarded to their PWS)

www.LiveHealthierNow.net

www.RxForBetterHealth.info

www.marciehooks.com

www.joyspws.info

www.AHealthyRX.info.

http://www.livehealthiernow.net/

http://www.rxforbetterhealth.info/

http://www.marciehooks.com/

http://www.joyspws.info/

http://www.ahealthyrx.info/

TEAMstarachieversteam.net/files/RecruitingManual.pdf · 2012-01-03 · TEAM Ideas and concepts by...

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