T 0 : Critically discuss the relation between the media and its audiences.

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    COMM 2071COMM 2071

    MEDIA AUDIENCES

    ANDCONSUMER BEHAVIOUR

    TAN AIK BOON AARON

    KOH CHIA YIN (XU JIAYING)

    KOK XING HUI

    MATTHEW NG SOO JIN

    VICTORIA MELISSA WONG KAH WAI1

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    Topic 0Topic 0Critically discuss the position of audience

    determining the media.

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    IntroductionIntroductionyMedia audience is important !

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    The Ruling EliteThe Ruling Elite

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    The Ruling EliteThe Ruling EliteThe audience is the public in whose name

    programmes are made and laws arepassed.

    y Audience : theonlypublicthat matterstherulingelite.

    y Theyarethe receiversofmessagesand

    meaningsfrom the media.

    y Programmesand mediaregulationsare made with

    theaudiencein mindpanderingtotheperceivedmoralandsocial wants. 5

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    SOLD :AudienceAttentionSOLD :AudienceAttention

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    SOLD :AudienceAttentionSOLD :AudienceAttentionThe audience is the commodity that

    supports commercial broadcasting.

    y Commodityrepresentsan economicvalueofthe

    audience, without whichthere willbenocommercialbroadcasting.

    y Thelinkbetweenthe mediaandtheviewerisaconsumer-productrelationship: theprogrammes

    themselvesarenotforsalebuttheattentionofthe

    audienceis.

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    Audience : Media Battlefield?Audience : Media Battlefield?

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    Audience : Media Battlefield?Audience : Media Battlefield?

    The audience is the arena in which the

    effects of mass communications areplayed out.

    y Viewershipratingsplayahugepartinadvertisingdollars;low viewershipleadstoshowsbeing

    scrapped.

    y Thisassumptionstakestheaudienceasthe

    judgeofwhatshows/newspaper/anyform of

    mediasurvives,and whatdiesout. 9

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    Existential Purpose?Existential Purpose?

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    Existential Purpose?Existential Purpose?The audience is the home where the

    meanings and pleasures of media use areultimately realised.

    y Theaudienceis where mediauseisenjoyed;Itistheaudience whoultimatelyderivesthispleasure

    andnottheotherstakeholders.

    y Mediaexistssolelyforaudiencesenjoymentand

    notfortheenjoymentofshow producers, writers,

    soundcrew,ortheadvertisers.11

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    Criticism: SimilaritiesCriticism: Similaritiesy The assumptions view media audiences:

    ASA DEAD UNIT UNIFORMACROSSTHE BOARD

    INCAPABLE OFTHOUGHTAND INDIVIDUALITY

    Audiencebecomesacollectiveconscience without

    varyingdemographicsandpsychographics.

    Mark Neely,HeadofNeilsen Research:

    Thesearesimple models.Thereisnoconception

    ofmillionsofindividualsdoinga myriadofthings.

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    Criticism 1Criticism 1y Audience is King

    Theassumptionsfailtorealise medias

    manipulativeabilityontheaudience

    (seedingand marketinfluencethroughbranding).

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    Criticism 1: ExampleCriticism 1: Exampley Greenprogrammes popularityafterintense

    awarenessprogrammes.

    y Saving Gaia

    A Singaporean production that has beenshortlistedasfinalistsforvariouscategories

    atthe New YorkFestivalAward 2008.

    PopularityofsuchprogrammeshavegrownafterawarenesscampaignsinSingapore

    startedextensivelyin 1991 with Cleanand

    Greencampaigns withaspokes-frog, 14

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    Criticism 1: CaseStudyCriticism 1: CaseStudyHagen-Dazs : inventing tradition

    y Startedin 1961 andsoldat7 timesthepriceofnormal

    ice-creams,thisbrandspent minimaldollarsonadvertising,butreliedonguerrilla marketingtocreatedemandfrom theaudience

    y orkedentirelyon word-

    of-mouththroughout 1960s

    and 1970s.

    y Receivedfreeadvertisingthrough40 percentshareof

    noiseofnewspapercommentaries: "the 2nd mostintense

    personalpleasureaftertheo-word."

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    Criticism 2Criticism 2y Audience is Uniform

    BlackSwantheory:

    Theperceivedimpossibilityactuallycameto

    pass.

    Theassumptionsfailtorecognisethattheaudiencehas movedfrom masstoindividual.

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    TheaudienceisuniqueTheaudienceisunique

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    Criticism 3Criticism 3y Audience is Money

    Thereisafailureofunderstanding medias

    owninfluenceandaudienceslimitasa

    commodity.

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    Criticism 3: ExampleCriticism 3: Exampley SuperBowlcommercials:

    y

    Viewershiprate: upto90 millionAmericansonaverage.

    y TVcommercialcosts US$3forhalf-

    minuteair-time.y FirmsthatrunSuperBowladstendtoseea 1.2 to 1.3percentdifferentialintheirstockperformance.

    BUTARE THERE RETURNS ONINVESTMENT?

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    Criticism 3: StatisticsCriticism 3: Statistics

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    SimplyhavinghighviewershipdoesntleadtoaSimplyhavinghighviewershipdoesntleadtoa

    higherbrandawarenesshigherbrandawarenesstheaudiencefailasatheaudiencefailasacommodity.commodity.

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    ConclusionConclusionSociologistHerbert Blumer

    described mediaaudiencesin1950 as:

    1. Comingfrom all walksoflife.2. Composedofanonymousindividuals.

    3. Littleinteractionorchangeofexperience

    between membersofthe mass.4. The massisverylooselyorganised andisnot

    abletoact withtheconcertedness orunityof

    acrowd. 22

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    The EndThe End

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