Systems Thinking in Analysing Problems

27 - 31 March 201609 - 13 October 2016DUBAI

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Systems Thinking in Analysing Problems

Systems Thinking in Analysing Problems and Facilitating Business Improvements27 - 31 March 2016, Dubai | 09 - 13 October 2016, Dubai

Fees : US$ 4,500

Middle East Office : Telephone : +971 4 4571 800 | Fax : +971 4 4571 801 | e-mail: [email protected] | www.euromatech.com

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INTRODUCTIONAccelerating economic, social and environmental changerequire decision makers to learn at an accelerating pace ina world that is becoming increasingly complex. Short-termdecisions and quick fixes often result inmaking the situationworse, or creating new problems later on. This programmeshowsyouhow toavoid thesemistakesand find real, lastingsolutionstocomplexproblems.Systems Thinking is useful in policy or strategy analysis, toensureas faraspossible that theoutcomesareas intended.It is excellent in the analysis of complex socio-technicalproblems. It hasmarked advantages over any other analysismethodwhere there is complexity and interconnectedness ofthe entities involved. It can be used to solve problems thattraditional techniquesareunable tocomplete,and itcanalsohighlighthidden issues that remain invisible tomany formsofproblemanalysis.TheSystemsThinking skills learnt in this training course canalsobeused indefiningandfacilitating ideasandchangestocreatebusinessimprovements.This programme coversmany of the techniques and tools inthis field, and provides thorough understanding of a flexiblemethodologythroughpracticalapplication.Thetechniquesarenormallyappliedto:• Identifyrealissuesincomplexinterconnectedsituations• Gain increased productivity, reduced cost and other

businessimprovements.• Examinepossiblesolutions• Focusonthekeysystemofapotentialsolution• Evaluatethebestcourseofaction• Strategicproblemsolving• E-Businessprocessissuesandhuman(soft)issues

WHO SHOULD ATTEND?This programmewill help anyone whowishes to think aboutissuesinanopenway:• Senior personnel in technical, HR and operational

departments• Anyprofessionalseekingtoinfluencetheoutlookofthose

he/shereportsto• Anyprofessionalseekingtochangethemethodofworking

ofthosereportingtohim/her• Those specifying complex solutions with many human

interfaces• Personnelseekingtoenhancetheiranalysisskills• ITProjectManagementprofessionals

• Engineersneedingtograpplewithhuman(soft)issuesFullbenefitisachievedwhenyoureturntoworkandapplytheconceptsandtechniquesthatthisprogrammeexplores.Whereyourworkrequiresyoutobeinnovativeandpersuasivesomewillquicklybecomesecondnaturetoyou.

PROGRAMME OBJECTIVES• UnderstandthelanguageofSystemsThinking• Look at problems from the perspectives of multiple

stakeholders• Explorepowerfulanalyticaltoolsandtechniques• Practicetechniquesandamethodology• Beabletojudgewhichtoolswillbeofmostuseinspecific

circumstances• Participateingroupsexploringfamiliarandnewproblems• Evaluate potential actions against organisational

requirements

TRAINING METHODOLOGYParticipants will learn systems thinking and other problemsolving techniques by individual practice and participation ingroups during the sessions. The exercises allow a “handson” approach to learning. Exercises explore topics whereparticipantscanbeexpectedtohaveageneralunderstandingoftheissuesinvolved.

PROGRAMME SUMMARYThisprogrammecovers theessentialskillsneededtoexploreaproblemissueasasoleinvestigator,andascoordinatorofagroup.Techniqueswillbeintroducedandtheiruseondiscreteproblemsexplored,thenexpandedtocoverawiderevaluationoftypicalproblems.Theprogrammeconcentratesontheskillsrequired to deploy systems thinking effectively andmaximiseits benefit as a problem-solving approach that delivers realbusinessbenefitsinareassuchas:

• Corporategrowth,stagnationanddecline• Theadoptionofnewtechnologies• Managingbusinesscycles• Supplychaindesign• Servicequalitymanagement• Projectmanagement• Productdevelopment

PROGRAMME OUTLINE

U.K. Office : Telephone +44 151 709 7100 | Fax +44 151 709 7181 | e-mail: [email protected] | www.euromatech.com

Module 01

PERSPECTIVE AND PROCESS

• Complexproblemsandcomplexsystems• Introductiontosystemsthinking• Worldviewandperspectives• SystematicandSystemic• Themodellingprocess• Structureandbehaviorofdynamicsystems

Module 02

SYSTEMS THINKING TOOLS

• StructuralDiagrams• MultipleCauseDiagram• Softsystemsmethodology• DevelopingCausalLoopDiagrams

• InfluenceDiagrams• MultipleCauseDiagrams

• UnderstandingFeedbackloops• Systemsthinkingandprocessimprovement

Module 03

UNDERSTANDING SYSTEMS BEHAVIOUR

• MappingStocksandFlows• AnalysingCausalDiagrams• Systemarchetypes• Dynamicsofstocksandflows• Dynamicsofsimplestructures• MultipleLoopsystems

Module 04

DYNAMICS OF GROWTH

• ModellingS-shapedgrowth• Newideasandproductlifecycles• Positivefeedbackandcorporategrowth• Structureandbehaviourofdelays• ModellingDecision-making

• ModellingHumanBehaviour

Module 05

CASE STUDIES – PUTTING THEORY INTO PRACTICE

• Themanufacturingsupplychain• Applyingsystemsthinkingtoyourproblems• Presentations• Evaluationanddiscussion• Commitmenttoaction• Agreenextsteps

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DocumentationHigh Quality material has been prepared by the Seminar Leader for distribution to delegates.In addition a special note pad to facilitate note taking will be provided.

CertificatesA Certificate of Completion will be issued to those who attend & successfully complete the programme.

Schedule07:30 – 08:30 Welcome08:30 – 10:15 First Session10:15 – 10:30 Coffee Break10:30 – 12:15 Second Session12:15 – 12:30 Coffee Break12:30 – 14:00 Third Session14:00 – 15:00 Lunch15:00 – 16:00 Open Session

FeesThe Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:

Hotel AccommodationEuroMaTech has negotiated special rates for a limited number of rooms in the hotel. Early registration will help to secure a room at the reduced rate.

Registration & PaymentPlease complete the registration form on this page & return it to us together with your cheque made payable to EuroMaTech.

For Further Information, Contact Your Nearest EuroMaTech Office:

U.K. Office109 Mount PleasantLiverpool L3 5TF, United KingdomTelephone +44 151 709 7100 Fax +44 151 709 7181e-mail: [email protected] http://www.euromatech.com

Middle East OfficeP.O.Box 74693, Dubai, United Arab EmiratesTelephone : +971 4 4571 800 Fax : +971 4 4571 801e-mail: [email protected] http://www.euromatech.com

EuroMaTech reserves the right to alter the content, location of the Seminar, or the identity of the speakers in case of events beyond our control.

Telephone: +971 4 4571800 to provisionally reserve your place.

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Complete & return the booking form with cheque to:EuroMaTech P.O.Box 74693, Dubai - U.A.E.

Systems Thinking in Analysing Problems &Facilitating Business Improvements

£ 27 - 31 March 2016, Dubai£ 09 - 13 October 2016, Dubai

Please register me on theComplete & Mail or fax to EuroMaTech at the address given below

Cancellation PolicyRequest for seminar cancellation must be made in writing & received at EuroMaTech three weeks prior to the seminar date. A U.S.$250/- processing fee will be charged per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due, although in such cases we would be happy to welcome a colleague who would substitute for you.

US$ 4,500/ = per delegate

Systems Thinking in Analysing Problems

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