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Transcript of ======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board 20. Dezember 2002 Universität...
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
Universität Leipzig Institut für Informatik
Infrastruktur- und Anwendungs- architektur der e-business Strategie von T-SystemsDr. Jürgen Kratz, Member of the Managing Board T-Systems International GmbH20.12.2002
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
T-Systems.Facts & Figures. Standorte national
ca. 25 Hauptstandorte mit jeweils mehr als 200 Mitarbeitern in DeutschlandPräsenz international in mehr als 20 Ländern Umsatzrd. 13,8 Milliarden Euro/Geschäftsjahr 2001Mitarbeiterrd. 43.000, davon rd. 10.000 im Ausland (Stand Januar 2002)Kerngeschäft Vernetzung weltweiter Standorte unserer Kunden und Integration ihrer IT-Anwendungen Highlights Betrieb von 1,0 Mio. Arbeitsplätze unserer Kunden; Besitzer des zweitgrößten Computerzentrums der Welt
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
Worldcom
IBM/AT&T
MCI/EDSMCI/EDS
Netz-/System-infrastruktur
Kommunikations--/Datendienste
TransportAccessNetzwerkdienst-leistungen
IT-Dienstleistungene-Business / e-
Solutions
AT&T/IBMAT&T/IBM
BTBT
T-SystemsT-Systems
Syncordia/Syntegra
!"§==Systems =
AT&T IBM
EDS
British Telecom
Anbieter
Anbieter
Kontrolle über die gesamte LösungsinfrastrukturGarantie von Verfügbarkeit und Response (End-to-End Trouble
Shooting)Integration von IT- und TK-Dienstleistungen zu innovativen
Business Solutions
T-Systems und Wettbewerber. Konvergenzlösungen über alle Stufen aus einer Hand.
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
CIO Vision and Goals
“We support and
further T-Systems value-
enhancement efforts by
providing internal ITC
systems and management
for company processes,
company quality
and company security “
“We support and
further T-Systems value-
enhancement efforts by
providing internal ITC
systems and management
for company processes,
company quality
and company security “
Establishment and further development of Plan/Build/Run for- company processes- ITC (Information Technology and
Communications)- Quality management- Company security
e-Business Enabler for internationalperformance, providing referencesfor convergence solutions
Use of synergy potential through uniform standards and systems
Making company knowledge available to customers and employees
Source: Strategy & Businessconcept Chap. 4
Idea
Draft
Commit
last update9.10.02
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
The IT Strategy derives from the Company Strategy and conforms to the Corporate IT Strategy.
Attributes of the
IT Architectur
e
Attributes of theT-Systems Control
and Business Model
GroupIT Strategy
GroupIT Strategy
Attributes of theLegal Structure(s) InternationalisationInternationalisation
Strategy for TC/IT and Convergence/
e-Business Company
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
10 Principles for the successful Reorganization of the TSI ITC Landscape• The ITC strategy derives from the TSI company strategy and conforms to the corporate ITC strategy,
which is examined from the perspective of profitability.
• The ITC architecture is based on the process model of T-Systems International GmbH.Central TSI and BL processes are mapped to a TSI core system.
• The standard application platforms in the core system network are SAP R/3 and Siebel; within the system network, an SAP R/3 HR system provides support for human resource management.
• ITC users gain access to the ITC systems via a personalized portal which is divided into three function blocks; Information, Communication and Application Services.
• The TSI system network is integrated into the corporate group via the Key Information Object architecture (KIO); responsibility for content and quality is established through the business processes.
• A T-Systems template, which is universal throughout the network, provides strong support for standardization.
• The system network is based on a harmonized ITC system and communications platform, thus optimizing forms of operation.
• The degree of internal ITC development depends on the importance of a given process for competitive strength and the availability of customizable standard solutions.
• ITC projects are controlled by the roadmap, which is standard throughout the company.
• Use what you sell.
Idea
Draft
Commit
last update9.10.02
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
The IT Architecture is directed by the Process Model of T-Systems International GmbH.
Process & Quality
Management
Process & Quality
Management
SecurityManagement
SecurityManagement
Legal Management
Legal Management
IT & Infrastructure
IT & Infrastructure
Marketing
Leadership &ManagementLeadership &Management
Mark
ets
Portfolio Manage-
ment
Cu
stom
ers
Delivery Management
Sales & Customer Relationship Management
Commercial Order Management
Delivery
Finance & ControllingFinance & Controlling
Strategy &Planning
Strategy &Planning Procurement
HumanResources
Management
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
Findings: Focus on International Organization.
IT system architecture international findings (reference: IT inventory worldwide)
High priority countryFurther TSI entitiesNo TSI entities
Brazil: One main system which was developed for Daimler Chrysler AG
Brazil: One main system which was developed for Daimler Chrysler AG
U.S.: Wide range of Lotus applications. No full time IT responsible
U.S.: Wide range of Lotus applications. No full time IT responsible
South Africa: Extensive SAP R/3 (incl. HR, CO-PA and PS). e-HR and e-procurement planned
South Africa: Extensive SAP R/3 (incl. HR, CO-PA and PS). e-HR and e-procurement planned
Spain (Groupo Eltec): Implementation SAP MM planned
Spain (Groupo Eltec): Implementation SAP MM planned
Switzerland: Extensive SAP partly implemented (dsh), rest planned (incl. Multilink)
Switzerland: Extensive SAP partly implemented (dsh), rest planned (incl. Multilink)
France Soleri/ France Siris: Project “Convergence” (Harmonization TS France) started. Extensive SAP implementation project partly started
France Soleri/ France Siris: Project “Convergence” (Harmonization TS France) started. Extensive SAP implementation project partly started
Austria: Implementation of central HR system planned. Diverse SAP expansions planned
Austria: Implementation of central HR system planned. Diverse SAP expansions planned
Netherlands: dSAP with MM, SD and PSNetherlands: dSAP with MM, SD and PS
SE Asia (Singapore, Philippines): debis and DTAG entities. Debis entities with own SAP. DTAG with Telekom SAP operated from DeTeCSM
SE Asia (Singapore, Philippines): debis and DTAG entities. Debis entities with own SAP. DTAG with Telekom SAP operated from DeTeCSM
Italy: Extensive Adonix X3 implementation planned (Procurement, COM &Delivery Mgmt). SAP MM planned
Italy: Extensive Adonix X3 implementation planned (Procurement, COM &Delivery Mgmt). SAP MM planned
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
Target TSI International IT Template Architecture
KAPIS / EC-CSEnterprise C
onsolidationTSI BW - SEM-BPSBusiness Warehouse-
Strategic Enterprise Management-Business Planning
- e-Business Framework / Internal- e Portal
Telekom Global Intranet
TSI International SAP R/3(Template)Finance, Controlling, SL Ordermanagement, etc.
Material Management .
Sales/CRMSiebel
HR Enterprise TSIEnterprise Human
Ressource Management
KIOProduct
KIOContract
KIOCustomer &Supplier
KIOIT-User
TSI Information Broker
TSI Information Broker
Office communication services Workflowe-Best 3.0 e-procurement components etc.
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
Security, User Admin, Single Sign ON (SSO), Public Key Infrastructure (PKI)
Infrastructure Applications
Telecommunications Services
DesktopDesktop
TSI-Portal
General Services Process-Specific Applications
Enterprise IT Infrastructure
Global Remote
User Help Desk
Mail Services
Intranet Services
Document Management Systems
Application Templates
Directory Services Middleware
Desktop Standards
Corporate Network Telekommunikation Services
WorkflowWorkflow
Idea
Draft
Commit
last update9.10.02
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
Top TSI Portal Requirements
Standard, enterprise-wide portal with applications based on standards
Corporate identity (CI) Up-to-date enterprise-wide information Structured and navigable information presentation Communication Integrated interfaces for business processes Tools for business process e-Transformation Online and offline access from any location at any time:
flexible workstation organization and environment.
Idea
Draft
Commit
last update9.10.02
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
TSI Portal Target Technical Architecture Idea
Draft
Commit
last update9.10.02
View
Model
Portal(Personalization, Application Services, Web Single-Sign-On, ...)
Control
Net /Transport
Application*
1
Application*
2
Application*
...Application*
nIntegration
Layer
(Integration Server, Integration Broker, Application Server, ...)
Basic Services (Fileservice, DBs, Gateways, ...)
Net & Transport Services (TGI/TGN, HTTP, SMTP, TCP/IP, ...)
Security
*Applications in case of Internal-e are myWorkroom, mySystemNet, TSI PM Book, ...)
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
Security, User Admin, Single Sign ON (SSO), Public Key Infrastructure (PKI)
General Services
Infrastructure ApplicationsInfrastructure Applications
Process-Specific Applications
Telecommunication
Desktop
TSI-Portal
Enterprise Technology & Tools
Global Remote
User Help Desk
Mail Services Document Management Systems
Application Templates
Key Information Object (KIO) Enterprise Application Integration (EAI) & Business to Business (B2B)-Collaboration
Desktop Standards
Corporate Network Telecommunication Services
WorkflowWorkflow
Directory Services
Idea
Draft
Commit
last update9.10.02
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
TSI currently has 2 logically and physically separate Networks (HITNET and dSHnet)
dSHnetHITNET
Commit LANHITNET
Location LAN
VPN-Tunnel
Dial-in network
ACE-/Radius -System
IT-RemoteClient
HITNETWorkstation
LocationWorkstation
Any targetsystem in HITNET
DedicatedTarget system in HITNET
Commit LAN
Commit LAN
Current TSI network architecture 2002
Idea
Draft
Commit
last update9.10.02
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
Goal is to combine Networks into a Telekom Global Intranet (TGI)
Dial-in Netw.
Global -IT Remote Client
ISDN,TDSL,analog,GPRS...
Telekom Global IntranetService- Area
Firewall
Access to TGI services
Target Network Architecture TSI 2003
Central TGI ACE/Radiussys.
Central TGI Server
TMO Net
Workstationin TMO Net
Any Target System
in TMO Net
TCOM Net
Workstationin TCOM Net
Any Target System
in TCOM Net
Workstationin TSI Net
Any Target System
in TSI Net
TSI Net
T-Online Net
Workstationin T-Online Net
Any Target System
in T-Online Net
Idea
Draft
Commit
last update9.10.02
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
TSI-wide integrated reporting is actually impossible
HRTSI
FCTSIKonzern
FCIntern.tmacs
FCBL-ES
SalesTSI
IPIT Reporting
WirkdatenWirkdaten
DatenübernahmeDatenübernahme““Extraktion“Extraktion“
““(R)OLAP-”(R)OLAP-”daten/DWHdaten/DWH
Reportingtools/Reportingtools/PräsentationPräsentation
SAPR/3HRPaisy
BalancedScorecardTSI
QualityTSI
etc.
SAP-BW
R/3
Webreporting
Arcplan
TSAM, KERDKK, ABBVSAP, SIS
Excel AddIn
SQL
IV-KQRTool
WiW
SAP BWHyperionEnterprise
Excel AddIn
MarketingTSI
CRM
SiebelAnalytics
SL SI
Arcplan
Excel AddIn
TSAM, KERDKK, ABBVSAP, SIS
HyperionEssbase
R/3R/3
Excel
SQL
HyperionEssbase
CF PUGUMSOP...
Overview of processes and system coverage as is
Idea
Draft
Commit
last update9.10.02
======!"§==Systems= Dr. Jürgen Kratz Member of the Managing Board20. Dezember 2002
A integrated reporting will be based on a common database
HRTSI
FCTSIKonzern
FCIntern.tmacs
FCBL-ES
SalesTSI
IPIT Reporting
WirkdatenWirkdaten
DatenübernahmeDatenübernahme““Extraktion“Extraktion“
““(R)OLAP-”(R)OLAP-”daten/DWHdaten/DWH
Reportingtools/Reportingtools/PräsentationPräsentation
BalancedScorecardTSI
QualityTSI
MarketingTSI
CRM
SL SI
SAP BWCommon Database
(CDB)
TSAM, KER, DKK, ABBV, SAP, SIS, SAP TSI, SAP SL, etc. ....
SAPR/3HRPaisy
Hyperion Essbase
CF PUGUMSOP...
SiebelAnalytics
SAP BW
SL Infosystemez.B. SAP BW
WiW
TSI Navigator
SAP BWSAP BW IV-KQR
Overview of processes and system coverage to be 2005
Idea
Draft
Commit
last update9.10.02