SYSTEM REQUEST

Dow Chemical

Project Sponsor

Wayne Turner Site Leader Houston Operations

Project Team Carl Smith, Sugi Terbish Chris Williams

Business Background

Dow Chemical is a world-wide leading supplier of plastic resins and material science innovations

As of 2008Annual sales $57.4 billion46,000 employees worldwide150 manufacturing sites in 35 countries Produce 3,300 different products

Business Background

Dow Houston Operations located in Deer Park, TXComplex covers 139 acresProduces and sells more than 500 million pounds of product annually Products are shipped via rail, truck, and

pipelineEmploys more that 375 employees and

contractors.

Business Need

Provide a business database to keep better track of incoming and outgoing shipments of raw materials and product

Keep track of the raw materials used in production of Dow’s products: what vendors the product was purchased from how it was delivered to the company (via truck, train, or pipeline) how it was delivered to the buyer (via truck, train, or pipeline) Determine the ROP based on flow of inventory per quarter

Sales information was tracked in a separate system. This database would be used by the traffic department.

 

Business Requirements

Traffic department employees Able to locate specific shipment information

By date By vendor By product type By transport type, etc…

Able to produce easily legible reports for site management

The company management Restrict access to Traffic Department employees and

company management only Able to access it from any computer with a secure

login

Business Value

Increased efficiency of traffic department by reducing lost paper orders and time spent searching through paper trails

Improved customer service by being able to quickly track order information

Improved reporting capabilities to management

Increase profit by reducing the number of wrong shipments

Tangible Value

Reduce labor costs by xx amount

Constraints

The new system should be in place and in use by January 2011

Budget of $1B for development cost/timeTime required to import order history should

be minimal hours with current traffic personnel.

Questions???