MUHAMMAD ALI SIDDIQUI,BSC, MBCS E-mail: sidd.mbcs@gmail.com mobile: 00971564089023 (UAE) mobile: 00923002783318 (PAKISTAN) Address: U.A.E. , Willing to relocate. Objective:

A successful Information Technology Professional with extensive analytical and software experience of investigating and diagnosing network problem.

SYSTEM & NETWORK ENGINEER

HIGHLIGHTS OF I.T SKILLS

Telecom Enviroment HUAWEI iManager 2000

HUAWEI iManager N2000

Zhone (ZMS)

Exceed SoapUI(IMS)

Alcatel-Lucent 5520(AMS)

Alcatel-Lucent 5620 (SAM)

Open Source Linux Environment Red Hat Linux,

CentOS Linux,

Fedora Core Linux

Asterix PBX Server

Linux Squid Proxy

Firewall Server

Linux Free NAS Server

Zentyal Server

Windows Server Infrastructure Windows Server 2003/2008/2012

DNS,DHCP,TCP/IP

TMG Firewall Server

Active Directory

Microsoft Exchange Servers 2003/2007/2010

SQL Server 2008/2012

Cisco Devices Support Catalyst Layer 2 Catalyst Layer 3

Virtualization

Vmware Workstation

vSphere ESXi

Virtual Box

Installation, Configuration,

Installation of virtual machines and their network configurations

Network Management Troubleshooting Computers

Network Topology Design

Network issues

PCs Hardware Troubleshoot

DELL / HP Advanced Rack Server Support

DELL Power Edge R720 Servers DELL Power Edge R520 Servers DELL Power Edge 2950 Servers HP Dl380 G7 Proliant Servers PROFESSIONAL CERTIFICATIONS

Training & Certificates From Etisalat:

TOGAF 9.1 Enterprise Architecture Frame Work

Creative Thinking & Problem Solving

CompTIA Security+ SY0-401: Control Fundamentals and Security Threats

CompTIA Security+ SY0-401: Network Protocols, Attacks, and Defenses

CompTIA Security+ SY0-401: Securing a Networked Environment

CompTIA Network+ 2012: Networking Concepts

CompTIA Security+ SY0-401: Remote Access, Mobile, and Wireless Security

Training & certificates From Open2Study online Certification, Australia :

Enterprise Architecture

Big Data for Better Performance (BigData)

Training & certificates From Edx:

edX Honor Code Certificate for Linux

EMPLOYMENT: Etisalat Network Engineer /Enterprise - NOC (U.A.E), Current

Remotely Configuring,Monitoring,Troubleshooting Gigabit Passive Optical Networks DATA, NON-DATA Core and Access Devices using SSH and Next-generation Network Management Systems.

DATA Classification: NON-DATAClassification: IPVPN POTS LINES Leased Lines ISDN-PRI High Speed Internet PBX LINES ADSL SIP-LINES Next-generation Network Management System Classification For Access Devices: HUAWEI iManager 2000,HUAWEI iManager N2000,Exceed Hummingbird SoapUI(IMS),Zhone (ZMS),Alcatel-Lucent 5520(AMS) Next-generation Network Management System For Routers: Alcatel-Lucent 5620 Service Aware Manager (SAM)

Maintain, troubleshoot, and manage the use of LANs, WANs, leased lines, IPVPN, computer workstations, internet connections/leased lines. Provide service assurance support to network end users and ensure meeting set KPI’s Operate, monitor proactively and reactively the performance of computer networks and coordinate and escalate for access related problems and use of computer networks. Perform routine network health checks and control records. Develop and manage Technical Support objectives and goals to support the organizational needs

CALLTRONICS, UAE System and Network Engineer (1 year Contract) Dec-2013 to Jan-2015

Administration and Management of Linux CentOS 6.5, 5.5 based rack servers

running Elastix and GO Autodial PBX IP Telephony Servers

Administration of windows 2008 Server Domain.

Maintaining up to date Antivirus levels on all machines company wide

Troubleshooting technical problems and implementing solutions.

Purchasing of IT Equipment within agreed budgets.

Supporting a IT infrastructure of at least 150 employees.

Responsible for the fast and accurate troubleshooting of reported faults.

Networking and providing support for Windows, Macintosh and Linux issues.

Cisco catalyst administration and management

Administration of Squid Proxy Linux Server

IBEX | Global (A TRG COMPANY) Senior System and Linux Administrator(Karachi, Pakistan) Aug 2011 to Dec 2013

Ensuring trouble-free operation of Call center, provide technical support and

troubleshooting services for Centos 6.5, 5.5 LINUX server running ELASTIX(Asterisk

PABX Application).

Linux based DELL Advanced Rack server Management Power Edge R520, R720

Servers and HP Dl380 G7 Proliant Servers.

Train and supervise other support engineering staff

Troubleshoot any reported problems.

Configure Cisco IP hard phones and softPhone for example Cisco IP

Communicator, sj phone.

Windows 2003 Domain Infrastructure support.

Using remote control software tools to provide fault resolution and diagnosis.

Nextel (Karachi, Pakistan)

System Administrator

September 2010 - July 2011

My duties were to monitor sales and purchase of internet accounts.

Dealing with clients.

Give instructions to tech support team for troubleshooting system and network.

Responding within agreed time limits to call-outs.

Kenwood (Karachi, Pakistan)

Senior System Engineer

OCT 2009 – July 2010

Provide Network, Remote and Desktop support.

Purchasing of I.T related equipment's.

Oracle support at client side.

Troubleshooting, administration of windows 2003 Server/ISA server 2004.

Educating the users about backups and Anti-virus.

Britannia Accident Claims (U.K)

System Engineer

June 2007 – September 2009

Provide Network and desktop support.

Administration of windows 2000 domain Infrastructure.

Installation of Network Printer Epson Aculaser in the domain.

Installation of Antivirus, Microsoft Office 2003

Installation and configuration of Claims Manager Database System.

Orbit Broadband Internet (Karachi, Pakistan)

System Engineer

July 2003 – Nov 2006

Configure and manages the network.

recommend the purchases of the computer and network hardware.

Investigate the user problems, identify their source, determine possible solutions.

Wireless Networking with Omni-directional Antenna with parabolic dish.

Cat 5 structured cabling and testing the cables with the cable tester equipment.

Aptech Computer Institute (Karachi, Pakistan)

Assistant System Administrator

Jan 2001 – Nov 2002

Done Internship as a System Administrator Assistant in the environment of Microsoft Windows NT and Windows 2000

EDUCATION BSc (Hons) in Computer Network Security and Management, Bucks New University, U.K (SEP2009)

Diploma in Computer Networking, CCNA.

HONORS & AWARDS Services Beyond Excellence at TRG/IBEXGLOBEL, KARACHI,PAKISTAN PROFESSIONAL MEMBERSHIP Professional Member of British Computer Society, U.K LINKEDIN PROFILE PLEASE VISIT: pk.linkedin.com/in/siddmbcs/