With the continuing rise of fraud and diminishing cardholder trust, transaction alerts have become increasingly important in the payments industry, with major U.S. payment companies like Visa and MasterCard launching mandates that require cardholders to be given the option to receive some type of transaction alert on every purchase. But today’s consumers want more than real-time alerts. According to a survey by Mercator, 50 percent of consumers say they want more control over their card usage activity.

SyntraPoint, a joint venture between First Performance Global and Syniverse, meets these needs and more by providing real-time transaction alerts and dynamic card controls combined with an enterprise mobile engagement platform. The result: A powerful set of tools for card issuers that delivers a unified and superior cardholder experience.

SyntraPoint delivers a high-value service that exceeds the minimum mandate requirements set by card issuers and that works across all card schemes, all card types and for any transaction payment channel.

SyntraPoint: Real-Time Transaction Alerts & Controls

Empower Cardholders. Surpass Industry Mandates.

A joint venture between Syniverse and First Performance Global

A joint venture between Syniverse and First Performance Global

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SyntraPoint surpasses industry mandates and consumer demands by enabling enhanced cardholder experiences and real-time engagement on any device, on any channel, anytime, anywhere in the world. SyntraPoint is a joint venture between First Performance Global and Syniverse that combines real-time transaction alerts and dynamic card controls with a global enterprise mobile engagement platform.

Contact us today for more information or visit www.syntrapoint.com to learn more.

Use Case Scenarios

Card On/Off Channel Controls Travel Controls

Recurring Transaction Controls Limit Controls

Real-Time History & Transaction Alerts Rewards & Incentives

This solution enables a set of tools that increase cardholder satisfaction with the added security benefits that are necessary in today’s market while laying the foundation for financial institutions to increase engagement with their members and cardholders via mobile anytime, anywhere by providing:

· Personalization· Customer self-service· Fraud protection· Enhanced customer experience

Benefits to Card Issuers· Mitigate risk and reduce losses (especially card not present)· Enhance card loyalty and increase cardholder trust· Grow mobile banking uptake· Improve top of wallet relationship· Reduce customer servicing cost· Increase number of transactions / bigger ticket values / interchange· Unified user experience across ALL cards products / card brands / processors

Key Features

· Available for all major card brands around the globe and transaction payment channels, including point of sale, mobile pay, online and ATM transactions worldwide.· Complementary to EMV and chip cards as a way to overcome challenges in protecting transactions made online· Real-time detailed transaction analytics for issuer / processor· Real-time data mining consoles (for all approved, declined and blocked transactions)· Mobile Context to validate phone numbers, verify customer identity, and determine real-time location · API and ‘snap-in’ call center and cardholder support modules· Advanced targeted messaging consoles· Corporate spend controls and consoles· Real-time personal preference control and management

Our Solution

A joint venture between Syniverse and First Performance Global

Benefits to Cardholders· Offers real-time personalized management, control, convenience and self-service of their own account · Gives peace of mind in using their “Trusted Payment Card”· Provides transparency of transactions and real- time alerting· Receive alerts and access via multiple digital channel, SMS, Push notifications, In-App, online on any device, anywhere in the world· Enhances cardholder benefits and new products