Synerquest 2012 Profile Latest

5-A Marilag Street, UP Village, Quezon City, Philippines 1101 Tel: 4342743 • TeleFax: 9294834 • Cel: 09209254921/09175051304

www.synerquest.com • E-mail: [email protected]; [email protected]

Synerquest Management Consultancy Services Inc.

“YOUR PARTNER IN YOUR QUEST FOR BUSINESS EXCELLENCE”

QUALITY ENVIRONMENT SAFETY HEALTH

C o m p a n y P r o f i l e

Synerquest Management Consultancy Services Inc. or Synerquest is the fastest growing management system consultancy organization in the country. It is a Philippine-based company providing quality, environmental, occupational health and safety consulting, program development and training services to companies throughout the Asia-Pacific Region. At present, the company has serve more than five hundred organizations, ranging from multi-nationals to small and medium enterprises or SMEs. Synerquest coined its named from SYNERGY meaning “Working Together” as in “Partnership” and QUEST which literally stands for “Search” or “Pursuit.”

Vision To be the leading Quality, Environment,

Safety and Health Training- and Service-provider in the Philippines

Mission

To partner and to assist organizations in the implementation of an effective management

system by transforming, recognizing, promoting and inspiring business excellence

Guiding Principles

Adherence to Biblical Values Application of New Learning Techniques

Promotion of Malcolm Baldrige Excellence Framework

Implementation of Total Quality Management and International QESH Management Systems

Support Environmental Stewardship Advocate of Holistic Approach

Values

God-fearing Integrity Excellence

Teamwork Service

Respect for People



OBJECTIVE AND PORTFOLIO:

The services we provide are tailored to meet the organization’s specific needs and incorporate the latest standards and techniques. 1) Promoting Management System Standards by providing training and consultancy in the following areas:

• ISO 9001 - Quality Management System (QMS) • ISO 14001 - Environmental Management System (EMS) • OHSAS 18001 - Occupational Health And Safety Management System (OHSMS) • ISO 19011 - Quality and/or Environmental Auditing • Integrated Management System (IMS) • Other Management Systems like ISO 22000 - Food Safety, ISO 27001 – Information

Security, etc.

2) Implementation assistance and consultancy for achieving business excellence through process capability enhancement by application of following tools:

• Total Quality Management (TQM) • SPC Tools and Techniques • Six Sigma, Black Belt & Green Belt • Kaizen or Continuous Improvement • Basic and Advance Problem Solving Tools and Techniques • Baldrige National Quality Award (BNQA) and Philippine Quality Award (PQA) Frameworks

3) Endorsing the following Bureau of Working Condition (DOLE) - prescribed training: • Basic Occupational Safety and Health (BOSH)* • Loss Control Management (LCM)* • Basic OSH for the Construction Industry (COSH)* • One-day Mandatory Construction Safety

*To be conducted by an accredited Safety Training Organization (STO). Requirement for the appointment of a Safety Officer and for BWC-DOLE accreditation as OSH Practitioner/Consultant, pursuant to Department Order No. 16, series of 2001 that amended Rule 1030 of the Occupational Safety and Health Standards as promulgated by DOLE 4) Conduct of the following specialized training programs incorporating the latest training techniques and methodologies called “Accelerated Learning:

• Safety Training for Executives & Managers (STEM)

• Management for Hazardous Chemicals

• Chemical Safety & Spill Response • ESH Assessment and Rating

System • ESH Awareness • Office Safety • Basic First Aid • Advance First Aid with Simulation • Industrial Hygiene and Ergonomics • Basic Fire Safety • Fire and Disaster Brigade Training

• Safety Program Implementation and Evaluation Systems (SPIES)

• Electrical Safety/Lock-Out Tag-Out (LOTO) • Emergency Preparedness • Crisis Management and Business Continuity • Risk Management/Aspect and Impact

Management • 5S of Good Housekeeping • Technical Inspection or Hazard Identification • Job Hazard Analysis (JHA) • Basic & Advance Incident Management • Better and Defensive Driving • Motorcycle Safety • Forklift Safety / Crane Safety

5) People Side of Business Excellence:

• Accelerated Learning (AL) • Effective Presentation Skills (EPS) : The Whole-Brain Approach • Team Excellence Program (Teambuilding) – Indoor and Outdoor • Accelerated Stress and Time Management (ASTM) • Training Managers to Train (TMT) and Train the Trainer (TOT) • How to Become an Effective Quality Manager/QMR, Safety Officer/Practitioner or

PCO/Environmental Officer • Accelerated Management Series – Decision Making, Change, Innovation & Creativity,

Strategic Planning, Teams, Knowledge Management, Customer Satisfaction, Effective Communication

6) Others: • Work Environment Measurement (WEM) as per Rule No. 1070 of Philippine OSH Standards • Conduct of Accident Investigation, Environmental and Safety Audit, and Technical

Inspection • Conduct of ISO/OHSAS/IMS Internal Audits, Gap Analysis and Baseline Assessments



TEAM OF EXPERTS:

Our training and consulting services are delivered through specialist experts with over one hundred (100) years of combined specialist experience in the field of Quality, Environment, Occupational Health and Safety and Human Resource & Sales Management.

Engr. Robert C. Rubina

President & CEO

• Lead Auditor/Assessor of QESH Management Systems (ISO 9001, ISO 14001 and OHSAS 18001) and Business Excellence (Malcolm Baldrige and PQA)

• Labor Secretary’s Awardee (4th GKK) and Individual Awardee (5th GKK) - DOLE • Recognized international ESH resource person (Singapore, Malaysia, Indonesia) • Fellow of Japan Industrial Safety and Health Association, AOTS and APO • BS in Electrical Engineering (BSEE) and Bachelor of Business Management (BBM) • Accredited OSH Consultant (DOLE-BWC) • Professional Electrical Engineer (PEE) and Life Member of IIEE and SOPI

Luzedel Miciel D.

Rubina, VP for Finance

• Equipped with degrees in electrical engineering and nursing • More than ten (10) years hands-on experience in manufacturing, insurance and

financial management. • Examiner of the prestigious Philippine Quality Award (PQA) under the Department of

Trade and Industry (DTI). The PQA is the highest level of national recognition for performance excellence that a Philippine organization can receive

• Conducts Values Formation, Leadership and Life-Changing Seminars and Workshops

Dr. Albert L. Asprec Senior Consultant

• Occupational Health Consultant – since January 2003, Bureau of Working Conditions • Safety Consultant – since January 1999, Bureau of Working Conditions (BWC-DOLE) • Occupational Health Consultant – since April 1994, Department of Environmental and

Occupational Health (DEOH-UP) • Twenty (20) years in the practice of occupational health and safety in agro-chemical,

food, pharmaceutical, petroleum and power generation industry • BS Biology, Doctor of Medicine and Masters in Occupational Health (MOH)

Engr. Jimmy C. Reyes

Senior Consultant

• Accredited Safety Consultant - Bureau of Working Conditions(BWC-DOLE) • International Resource Speaker on Occupational Health & Safety (Malaysia) • Emergency Medical Technician by Rescue 911 of Norfolk, Virginia, USA • First Aid Instructor, Philippine National Red Cross (PNRC) • Twenty (20) years experience on Industrial Safety Training • BS in Civil Engineering (BSCE)

Engr. Allan B. Cuya

• Accredited OSH Practitioner, DOLE-BWC – No. 1033-11203912-2059 • Former Safety Engineer, Occupational Safety & Health Center (OSHC) and Regular

Resource Person of the OSHC’s nationwide training courses; Basic OSH; Construction Safety; Fire Safety; Zero Accident Program-Management System

• Sr. HSE Training Officer - Qatargas2 Onshore LNG Development Project, Qatar • Registered Mechanical Engineer (RME)

Mr. Miguel R. Apostol

• Retired from San Miguel Corporation after 27 years of service as a sales manager, fleet manager and training manager

• Underwent two scholarship grants on automotive repairs and maintenance in Japan • Undertook a transportation management course with General Motors in Canada • An accredited driving examiner by the US National Safety Council (Chicago) • Has provided training services to more than 120 major corporations and has trained

more than 100,000 participants in various sales and distribution seminars

Mr. Virgilio M. Reyes Jr

• Adviser (code name “ESCALADE 8”), New Millennium Fire and Rescue Volunteers Assn., Inc. (NMFRVAI)

• Lecturer and Trainer, Fire Brigade Seminar/Training and Fire Drill Exercise (Industrial/Commercial and High Rise Building Fire Brigade Organization); Tournament Judge, AESP-CEZ Industrial Fire Brigade Competition (2006-2010)

• Active Member - SOPI Fire Safety Division (FSD) • Awardee - SOPI Outstanding Fire Safety Practitioner (2005)

Engr. Ramir P. Celebre

• Member of the National Fire Protection Association (NFPA)-US, Building Fire Safety Systems Section of NFPA, Architects, Engineers & Building Official Section of NFPA, Education Section of NFPA, Health Care Section of NFPA, Occupational Safety & Health Organization, Philippine Society of Safety Engineers, Safety Organization of the Philippines, Inc. (SOPI) and Makati Fire Safety Authority, Inc. (MFSAI)

• Known among fire safety clients nationwide as an authority in fire fighting technology.

Ms. Malu C. Galang

• Managing Director of APEX • Core competencies are leadership skills, personal effectiveness, teambuilding,

personality development, customer services and image enhancement • 16 years as an international flight attendant with Saudi Arabian Airlines; Best In-flight

Purser and Best Flight attendant • Miss University Philippines 1984 and first runner-up for Miss University International

1985 in Tokyo, Japan

Ms. Elaine M. Morales

• Over ten years of experience in the field of technical service on development, review and enhancement of management programs, compliance monitoring, and integrated quality management system.

• Accredited Pollution Control Officer (PCO) – EMB • Diploma in Environment and Natural Resources Management (for completion)

University of the Philippines Open University • Chemical Engineer



PARTNERSHIPS AND ALLIANCES: Synerquest has developed working relationships with companies whose scope of services complements ours. These companies provide a quality service and technical expertise that exceeds our expectations and the expectations of our clients.

ZAP Occupational Health and Safety Consultancy Services - A Safety Training Organization (STO) accredited by the Bureau of Working Condition-Department of Labor and Employment (BWC-DOLE) to conduct training in the fields of Occupational Safety and Health. (DOLE Accreditation No. 1030-062411-0054).

C.H.E.E.R.S. (Community Health Education Emergency Rescue Services) Corporation – An American Heart Association (AHA) International Training Center, an independent American Safety and Health Institute (ASHI) authorized Training Center and an Emergency Care and Safety Institute (ECSI) Educational Center in the Philippines to conduct CPR and ECC Courses for healthcare providers and lay rescuers.

Apex (Advocates for Personal Excellence) - A distinguished training and coaching team founded on the highest standard of excellence known globally. Programs include teambuilding, customer service, image enhancement, personal effectiveness, values formation and interview essentials.

Lead Consulting Network - Specializes in Situational Leadership, sales and sales management, success motivation training, Accelerated Learning, effective presentation skills, and designs training programs in Human Resource Department. It conducts training programs and does consulting work in different countries. Some of its clients are operating in South Korea, Brunei, Singapore and Malaysia.

NFPA Enterprises - A company engaged in the fire fighting business. Being a “One Stop Fire Safety Shop”, it carries the full range of fire safety and fire suppressant products which includes the following: portable and wheeled store pressure fire extinguishers, fire suppression systems, fire alarm systems, complete fire fighting and safety equipment, smoke and heat detectors and fire hose and accessories. Other services include preventive maintenance for fire alarm and sprinkler systems.

Oliveros Protection Equipment & Maritime Supplies (OPEMS) - One of the country’s top leader in the supply of Personal Protective Equipments (PPEs), Maritime Supplies and Preventive Maintenance Chemicals. A subsidiary of LEE Industrial Marketing Company (LIMC), one of the country’s top dealers in preventive maintenance chemicals, oils and special lubricants for twenty years now.

FoQus Corp. – A specialized service company providing IT-enabled services (ITES) to professionals and client organizations. Its core competency is in the provision of IT-based business and learning solutions (Six Sigma) and management systems (ISO 9000, ISO 14000, TS16949).

RJ’s Events Solutions - An integrated marketing, communications, advertising and events consultancy founded in 2002 as Events Solutions Advertising Services. Events Solutions’ expertise includes event direction and production, conceptualization and implementation of events, coordination with suppliers, contractors and talents, solicitation of sponsors and documentation of events.

www.crisisleaders.com

Truscott Crisis Leaders - Founded after the Sydney Olympics, Truscott Crisis Practitioners are selected for their backgrounds in professional response agencies combined with commercial acumen. Competent in Crisis/Emergency and Business Continuity Management operate throughout Asia, Australia and the Pacific. (Based in Australia, Synerquest is the official representative of Truscott Crisis Leaders in the Philippines)



OUR CLIENTS: The following are our partial list of Clients: Adtel Inc. Manila North Tollways Corporation Air Liquide Phils. Inc. Manila Water Co. Alcan Packaging Rizal Corp. Martindale Technologies Inc. ALSTOM Phils. Inc. Matrix Security Inc. AMI Semiconductor Phils.,Inc MERALCO Armed Forces and Police Savings & Metalite Builders Co., Inc Loan Association Inc. (AFPSLAI) Metrobank Card Corp. ATLAS Copco Philippines Inc. M.G. Mining and Energy Corp. Automotive Interiors Corp. Micro Lynx Systems Enterprise Association of FPIP Locators Inc. Mindoro Res. Ltd. Astec Power Philippines Inc. MMLDC Foundation Inc. Babcock-Hitachi BHIP Phils. Inc. MOF Subic Banko Sentral ng Pilipinas (BSP) Monrio Industrial Corp. Bellevue Manila Multi-line Benguet Electric Cooperative Inc. Nestle Phils. Inc. BG Philippines Nissin Precision Phils. Corp. Bigmate Phils. Inc. Nitro Asia Co. Inc. CalEnergy – Leyte Operation Office of the City Engineer, Bayawan City, Central CATV Inc. (Skycable) Negros Oriental Central Luzon Doctors’ Hospital Optodev Inc. Colgate-Palmolive Inc Orient Freight Consolidated Industrial Gases Inc. Pacific Hub Corporation Container Bridge Phils. Inc. Pacific Rare Specialty Metals and Chemicals Convergys Corporation Pasig City, Hall of Justice Cosmos Bottling Corp. PENTAX CSB Hotel Philhealth Department of Health (DOH) Philippine Mining Services Corporation DMCI Philippine National Oil Company EAC Ingredients Corp. Philippine Rice Institute Emerson Philippines Pilipinas Shell Energy Development Corporation (EDC) PNB General Insurance Co. Inc. Eugenio Lopez Center Rockwell Land Fast Services Corp. Polyfoam-RGC Int’l Corp (URATEX) Federal Express Corporation Rosehall Management Federation of Sual Cooperative San Miguel Corporation First Balfour, Inc. San Miguel Mills Inc. First Electro Dynamic Corporation Sards Construction Motorworks First Philec Scientific Drilling International First Philippine Industrial Corp. Shangri-la Plaza Corp. First Philippine Industrial Park Sime Darby Pilipinas Inc. First Philippine Realty Corporation Skyway Operation & Maintenance Corp. GE Money Bank Slimmers World International Gotoh Philippines Corp. Sumitomo Heavy Industries Mfg. & Services Greenline Onyx Envirotech Phils. Sykes Asia Incorporated Hitachi Global Storage Technologies TeaM Energy (formerly Mirant) Inspection Consultants International Phil. Inc. Teletech Telesystems Inc. Intel Technology Philippines Inc. Toshiba Information Equipment (Philippines) Leighton Construction Toshiba Storage Devices Phil. (Fujitsu) Linden Suites Toyota Motors Philippines Liquigaz Philippine Corporation Xitrix Computer Systems Logica Philippines Inc. Yokogawa Philippines Inc. Lufthansa Technik Phils. Yokohoma Tire Phils Inc

“Your Partner in Your Quest for Business Excellence” QUALITY ENVIRONMENT SAFETY HEALTH



Some ISO 9001, ISO 14001 and OHSAS 18001-related PROJECTS: 1. Integrated Management System (IMS) based on ISO 9001, ISO 14001 and OHAS

18001 of SHI Manufacturing & Services (Philippines) Inc., located at Sto. Tomas, Batangas (IMS Consultancy)

process precision parts and assemble components for Sumitomo Heavy Industries and its group of companies, production of metal injection molding products in addition to precision parts and components such as positioning devices, cryogenic equipment and control equipment

2. Occupational Health and Safety Management System (OHSMS) based on OHSAS

18001 of Toshiba Information Equipment (Philippines) Inc., Electronics and Manufacturing located at Laguna Technopark, Binan, Laguna and Carmelray Industrial Park, Laguna (2009 – present, Safety Consultancy)

premier source for the manufacture of leading edge storage devices and technologically advanced equipment for the mobile computing industry. The factory produces notebooks for Portege, Tecra and satellite series.


18001 of Orient Freight International Inc., Logistics Company located at Makati City (with satellite offices in Bataan, Cavite, Cebu City, Paranaque City and Manila)

the leading freight transport, cargo handling and management company in the Philippines and in south East Asia - Air Freight, Sea Freight, Land Transport, Container Yard, Customs Clearance, Container Freight Station, Logistics Management and Domestic Distribution.


18001 of TeleTech Customer Care Management Phils., Inc., Call Center located at SM Central Business Park, Pasay City (2011-present, EMS & OHS Consultancy)

the leading full-service provider of strategic customer management solutions. From customer management to customer insight, TeleTech helps companies around the world find innovative ways to improve business results while enhancing the value of their brand; the Fastest Growing BPO Company - awarded by ICT

5. Integrated Management System (IMS) based on ISO 9001, ISO 14001 and OHSAS

18001 of Skyway Operations and Maintenance Corporation, Transportation and Infrastructure located at Paranaque City (2010-present, IMS Consultancy)

officially designated by the Toll Regulatory Board (TRB) to operate and maintain the South Metro Manila Skyway Project (SMMSP); officially assumed from PNCC Skyway Coporation (PSC) the responsibility for the operation and maintenance (O&M) of the Skyway System on December 31, 2007

6. Integrated Management System (IMS) based on ISO 9001, ISO 14001 and OHSAS

18001 of EAC Specialty Ingredients Inc., Chemical Industry located at Makati City and Paranaque City (2009, IMS Consultancy)

has been providing solutions comprising of industrial ingredients and related services to customers in the Philippines since 1997 in the following industries: Food & Beverage, Personal Care, Coatings, Industrial Formulation, Feed, Pharma, Rubber, Plastics, Polyurethanes and others

7. Integrated Management System (IMS) based on ISO 14001 and OHSAS 18001 of Mead

Johnson Nutrition Philippines Inc. located at Makati City (2011, IMS Consultancy)

has led the way in developing safe, high-quality, innovative products to help meet the nutritional needs of infants and children

8. Integrated Management System (IMS) based on ISO 9001, ISO 14001 and OHSAS 18001 of First Gas Holdings Corporation, First Gas Power Corporation and FGP Corp., Power Generation located at Pasig City and Batangas (2003, IMS Lead Person)

the leading clean and renewable energy company in the Philippines with an installed capacity of 2,822.4 megawatts (MW); it accounts for approximately 18.8 percent of total installed capacity in the country today; the first power generation group of companies in the Philippines certified to IMS

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