Symplicit - Not To Prime, is a Crime! (from OzIA - Sydney)
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Transcript of Symplicit - Not To Prime, is a Crime! (from OzIA - Sydney)
© Symplicit Pty Ltd, 2002 - 09
Not to Prime, is a Crime
Jodie Moule - Director
OzIA-Sydney October 2009
© Symplicit Pty Ltd, 2002 - 092
Watching users in context…
© Symplicit Pty Ltd, 2002 - 093
Usability is a little battle weary…
© Symplicit Pty Ltd, 2002 - 094
When you have a user in the room…it’s GOLD!
…
© Symplicit Pty Ltd, 2002 - 095
Some science first…
5
Some psychology first…
© Symplicit Pty Ltd, 2002 - 096
The mind is a powerful thing…!
© Symplicit Pty Ltd, 2002 - 097
Mind set and setting
© Symplicit Pty Ltd, 2002 - 098
Set and setting in UX
… and remember,
we’re not testing you, we’re testing the
design…
I'm on my own? I thought this was a group
setting…
I wonder who’s watching me,
I hope I don’t look like a fool…
© Symplicit Pty Ltd, 2002 - 099
Right brain or Left brain?
9
Right brain or Left brain?
© Symplicit Pty Ltd, 2002 - 0910
Are you right brain or left brain?
Right-brained, on the other hand, focuses on
aesthetics, feeling, and creativity.
Left-brain tends to focus on logical thinking,
analysis, and accuracy.
© Symplicit Pty Ltd, 2002 - 0911
Left vs. Right…the deal
Left Brain
• Logical
• Sequential
• Rational
• Analytical
• Objective
• Looks at parts
Right Brain
• Random
• Intuitive
• Holistic
• Synthesizing
• Subjective
• Looks at wholes
© Symplicit Pty Ltd, 2002 - 0912
This is relevant to UX research too…usable and ugly?
“…elevating usability to it’s proper place in the design world…[he] neglected [design].”
“cognition interprets and understands the world around you, while emotions allow you to make quick decisions about it…”
• Don Norman, Emotional Design
© Symplicit Pty Ltd, 2002 - 0913
Beauty and brains…
© Symplicit Pty Ltd, 2002 - 0914
So what is usability?
14
So what is Usability?
© Symplicit Pty Ltd, 2002 - 0915
Left vs. Right…which is it?
Left Brain
• Logical
• Sequential
• Rational
• Analytical
• Objective
• Looks at parts
© Symplicit Pty Ltd, 2002 - 0916
Is this fun?
16
Is it fun?
© Symplicit Pty Ltd, 2002 - 0917
Arguably fun and delight focuses on right brain activity…
Right-brained, on the other hand, focuses on
aesthetics, feeling, and creativity.
ZZZzzzzzzzz
… boring…
© Symplicit Pty Ltd, 2002 - 0918
Have you ever noticed?
© Symplicit Pty Ltd, 2002 - 0919
Confused much?
“The tendency to repeat the same error over again is especially likely for those who are anxious or tense”
Alice M. Isen
"THE INFLUENCE OF POSITIVE AFFECT ON DECISION MAKING AND COGNITIVE ORGANIZATION",
© Symplicit Pty Ltd, 2002 - 0920
…so now about that Priming
20
… so now, about that Priming
© Symplicit Pty Ltd, 2002 - 0921
Priming your users
© Symplicit Pty Ltd, 2002 - 0922
Homework!
© Symplicit Pty Ltd, 2002 - 0923
Back to ‘set’ and ‘setting’…
© Symplicit Pty Ltd, 2002 - 0924
Is this fun?
24
What does it look like?
© Symplicit Pty Ltd, 2002 - 0925
What does it look like?
© Symplicit Pty Ltd, 2002 - 0926
What does it look like?
© Symplicit Pty Ltd, 2002 - 0927
Try it out!
© Symplicit Pty Ltd, 2002 - 0928
What does this mean to the user?
Empowerment “I just LOVED doing this!
My daughter thought I was mad…”
Prepared“I’ve spend ages doing
this…it was fun!”
Ownership“I’m so glad you’re
interested in it!”
Ready to contribute“…that is exactly what I was
thinking!”
© Symplicit Pty Ltd, 2002 - 0929
How does the client react?
© Symplicit Pty Ltd, 2002 - 0930
How do you analyze it?
© Symplicit Pty Ltd, 2002 - 0931
Questions & Discussion…
© Symplicit Pty Ltd, 2002 - 0932
Get in touch…
Jodie Moule, Director
• Mob: 0415 288 823
Symplicit Pty LtdLevel 1, Suite 103, 757 Bourke Street, Docklands VIC 3008.Phone: 03 9670 3385 Fax: 03 9670 3395Website: www.symplicit.com.au
Follow us @symplicit
Image credit: *Spo0ky*, VS@City of Joy, JamFactory, jek in the box,