Symmetry™ Trainingamagtraining.leads2learning.com/pluginfile.php/9729/mod...Introduction to...

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Symmetry Essentials v8.0.2 Certification October 2015 Symmetry™ Training AMAG Technology

Transcript of Symmetry™ Trainingamagtraining.leads2learning.com/pluginfile.php/9729/mod...Introduction to...

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Symmetry Essentials v8.0.2 Certification

October 2015

Symmetry™ Training

AMAG Technology

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Introduction to Symmetry (pg 10-17)

Symmetry Training

Symmetry™ v 8.0.2 Essentials Certification

Module 1

Product Introduction

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Introduction to Symmetry (pg 10-17)

Objectives

Identify the key terms used in the Symmetry platform

Explain the key differences between versions of Symmetry Software

Describe the key modules that integrate within the Symmetry Security

Management System

Identify the standard and optional features of the Symmetry Software

Describe the Optional Modules of the Symmetry Software

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Introduction to Symmetry (pg 11)

System Components & Key Terms

Symmetry System Server - The PC

that manages the Security Management

System, it handles all communication to

the Symmetry including all processes

and transactions

System Database – Holds all the

information for operating the Security

Management System

Client - The computer providing a

Graphical User Interface (GUI) for

system users.

Client also refers to the Symmetry

Polling Client (Communications Client)

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Introduction to Symmetry (pg 12)

System Components & Key Terms

Node - A microprocessor-controller that is

the hardware interface device that controls

card readers/doors functions(up to 16

readers). This includes the database unit

and external controllers

Door Controller (also DC): A remote

board hardwired to a DBU/DBC which

provides door access functions. It has no

local memory and is completely dependent

upon the DBU/DBC to remain functional

Chain: May be a single Node and/or up to

32 like Nodes interconnected (chained)

together electrically

NIC (Network Interface Card): A device

which allows the Node to communicate

with the Polling Client over Ethernet

Node Chain

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Introduction to Symmetry (pg 12)

System Components & Key Terms

Reader: A device typically located at an

access point to allow/enable personnel to

present cards or enter codes to gain access

Door: Refers to an access point/location

such as a door, gate, turnstile, etc.

Door Lock: An electrical device such as

door strike or magnetic lock that secures

and releases the door, as directed by the

Node through simple relay logic

Door Unlock Relay: A Node relay for each

reader port, wired to the Door Lock and

activates during valid access transactions

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Introduction to Symmetry (pg 12-13)

System Components & Key Terms Door Contact: Typically a Balanced Magnetic

Switch (BMS) located on the door and facing, and wired to the Node indicating the door state, whether open/closed (integral part of a Reader Port)

Exit Request: Commonly called a REX, may be a button or infrared-detector typically located near exit location and wired to Node to allow or invoke an exit/unlock action

Monitor Point: May also be a BMS, infrared-detector or similar device, wired to the Node and provides notification of movement or forced entry into spaces (not to be confused with the Door Contact, not part of Reader Port)

Auxiliary Output: A relay that is pre-programmed to activate/change state on a timed schedule or in reaction to a trigger input (such as Monitor Point in Alarm)

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Introduction to Symmetry (pg 13)

Product Overview – What is Symmetry?

Symmetry Security Management System is a powerful integrated solution for

organizations requiring automated security.

Depending on the modules and hardware selected, the system can provide integrated

control and monitoring of all key elements of site security, including:

Access Control

Video Management

Intrusion Management

Visitor Management

Guard Patrolling

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Introduction to Symmetry (pg 14)

Symmetry Software Product Types

There are different types (editions) of Symmetry software

AMAG Symmetry Business

A client/server system suitable for use on a customer network

– 3 clients, 64 readers, 16 cameras

» Each Node can recognize up to 2000 cards (uses specific controllers)

– Software can be installed on a single PC.

AMAG Symmetry Professional

A client/server system

– Up to of 9 clients, 512 readers, 256 cameras

Both Business & Professional Editions use SQL Server Express

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Introduction to Symmetry (pg 14)

Symmetry Software Product Types

AMAG Symmetry Enterprise

Utilizes the full Microsoft SQL Server relational database management system

Unrestricted expansion for large systems

The use of a separate SQL database server if required

This edition also supports "clustering"

Clustering - Two independent servers are seen as a single server by Symmetry. If one

server in the cluster should fail, the other automatically steps in to continue normal operation.

AMAG’s Professional Services team must be involved in implementing a cluster!

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Introduction to Symmetry (pg 14)

Symmetry Software Product Types

Global Edition Systems –

– Built on Enterprise Edition to provide enhanced capabilities for remote

management of multiple systems spread over a number of geographically

separate sites (not yet released for v8)

Symmetry Homeland

A variant of the Symmetry software is available for US Government installations.

Symmetry Homeland includes additional fields when defining card details

– Designed to meet Federal Smartcard standards and meet HS Directive 12

– Professional, Enterprise, and Global Editions (versions prior to v8.0.1)

NOTE: Symmetry Homeland is required if using SR-Series (Symmetry Retrofit) hardware

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Introduction to Symmetry (pg 15)

System Architecture

Installation on a Single Computer - Smaller companies use Symmetry Business or

Professional Edition

The standalone Server/Client system can be expanded by just adding another client

to the system

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Introduction to Symmetry (pg 15)

System Architecture

Separate Symmetry Server - Used with any edition of Symmetry

Often used with Professional or Enterprise Edition in medium-to-large-sized

organizations

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Introduction to Symmetry (pg 16)

System Architecture

Using Separate Symmetry and Database Servers - Enterprise Edition provides the

option of installing the Symmetry database on a separate database server

This architecture is often used in large organizations that prefer to use a dedicated

computer to run databases, often for security reasons

NOTE: A Domain-based network must be used due to the

security requirements needed for such an architecture.

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Introduction to Symmetry (pg 16-17)

System Architecture

Symmetry - Standard Features Complete control of access rights

Easy card administration (bulk amendments)

Dynamic alarms management

Graphics interface

Badge designing and printing

Database partitioning

Login permissions control user access

Extensive reporting options

Visitor management

Antipassback management

Emailing of Alarms

Identity Verification (enhanced with Symmetry v8.0.1)

Symmetry - Optional Features Integration with digital video systems

Integration with intrusion systems

Integration with SALTO™ online/offline

readers (Disconnected Door)

Magnetic Stripe and Smart Card Encoding

XML Developer's Kit

Intercom Control Integration

Card Data Import and Card Data Export

(Standard with Enterprise)

Workflow

Threat Level

Safety Roll Call (Muster)

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Introduction to Symmetry

QUESTIONS?

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Hardware Fundamentals (pg 18-32)

Symmetry Training

Symmetry™ v 8.0.2 Essentials Certification

Module 2

Hardware Fundamentals

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Hardware Fundamentals (pg 18-32)

Objectives

Perform a review of the On Demand Hardware Course

Describe Node and External Controller Configuration

Demonstrate Network interface device programming

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Hardware Fundamentals (pg 19-20)

Symmetry Learning Center Hardware Certification Course

Designed for installers who do not normally configure Symmetry software

Provides detailed information on the full range of Symmetry hardware

The course can be found at:

http://amagtraining.leads2learning.com/course/view.php?id=8

NOTE: Your Instructor may require you to complete this On Demand course (if you have not already done so) prior

to completing the Essentials training and achieving your certification.

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Hardware Fundamentals (pg 19-20)

Hardware Course Design

The Hardware Certification course is divided into a series modules

The modules contain a variety of activities and other resources

The course ends with a Final Quiz.

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Hardware Fundamentals (pg 21)

Symmetry Device Configuration

Each Node and Controller requires a unique address for proper functionality

Nodes will also require configuring COM Port Usage

Two types of Symmetry device addressing

Node

– Node addressing identifies the location of a Node, most notably

when there are several Nodes on the same Chain

Door Controller (DC)

– Each External Controller (xDC, AC 24/4 or OC 4/24) requires a unique

DCU address to identify the readers, monitor points and auxiliary

outputs connected

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Hardware Fundamentals (pg 21)

Node Addressing

Each database unit requires a unique address in the range 1 to 32, which is set using

dip switches on the PCB

Refer to the appropriate controller’s Installation Guide for the proper settings)

While the range is from 1 to 32, the first Node on the chain (or if it is the only Node on

the chain) must always use address 1

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Hardware Fundamentals (pg 21-22)

Node Addressing

M2150 & SR-DBU

Addressing

Multiple Nodes on a chain

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Hardware Fundamentals (pg 23)

Node COM Port Usage

Setting for COM C, D, and E need to be defined

Example displayed for the first (or only) Node with only one NIC4 module:

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Hardware Fundamentals (pg 23)

Door Controller Addressing

Each External Controller (xDC, AC 24/4 or OC 4/24) requires a unique

DC address

In the range of 1 to 8 (depending upon the controller model and to

which database unit type it is connected)

− Set using dip switches or links (stake-pin jumpers) on the PCB

− Refer to the appropriate controller’s Installation Guide for the

proper settings

Consider that each DCU consists of one pair of readers.

– For a Node with Integrated Door Control, DCU addresses are

consumed internally

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Hardware Fundamentals (pg 23)

Door Controller Addressing – Door Controller Unit Concept

Consider that each DCU consists of one pair of readers. For a Node with

Integrated Door Control, DCU addresses are consumed internally

M2150 2DBC, for example, only one DCU is consumed by the Node’s

two integrated readers. This makes the first possible external controller

address as “2”

M2150 8DBC, four DCU addresses are consumed by the Node,

making “5” the next possible address

The AC 24/4 and OC 4/24 each occupy two addresses, and thus follow

the same rules as the M2150 4DC (consuming two addresses)

− This results in decrease of available readers possible

EN-LDBU connects to Aperio™ serial hubs, not door controllers

− Wiring is same but addressing is different

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Hardware Fundamentals (pg 24)

M2150 2DC

Note: Addressing is based upon Database Unit type

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Hardware Fundamentals (pg 24)

M2150 4DC

Note: Addressing is based upon Database Unit type

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Hardware Fundamentals (pg 24-25)

M2150 AC 24/4 and OC 4/24

Note: Addressing is based upon Database Unit type

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Hardware Fundamentals (pg 25)

M2150 8DC

Note: Addressing is based upon Database Unit type

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Hardware Fundamentals (pg 25)

M2150 EN-LDBU

Aperio™ hub addressing

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Exercise - Node Type and DC Addressing

Server

Node

_____

Node

____

Node

____

Node

____ >>>>

Node

1

Node

8

Node

3

Node

32 >>>>

2DC

____

4DC

____

2DC

____

8DC

____

8DC

____

2DC

____

8DC

____

4DC

____

8DC

____

2DC

____

2DC

____

Chain 1

Chain 2

R

R

R

R R

R R

R

R

R

R

What are the Node types (assuming 16 readers per node), the

DC addresses, and their reader numbers?

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Hardware Fundamentals (pg 26)

Network Interface Programming Utilities

Edge Network and SR-Node LAN Interface Addressing

G4FlashNet Utility

M2150 (and earlier) Node LAN Interface Addressing

CoBox Utility

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Hardware Fundamentals (pg 26)

Network Interface Programming

Edge Network and SR-Node LAN Interface Addressing

G4FlashNet Utility

– Configures: EN-1DBC, EN-2DBC, SR-DBU, EN-LDBU and EN-DBU

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Hardware Fundamentals (pg 26-27)

Edge Network Device Programming

Configuration using the G4FlashNet utility

The utility is a standalone utility

Found in Symmetry DVD\Extras folder

G4FlashNet will automatically locate any nodes on your local network

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Hardware Fundamentals (pg 27)

Edge Network Device Programming

Directly connecting to a Node can be done by selecting the Use Direct IP

addressing check-box

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Hardware Fundamentals (pg 27)

Edge Network Device Programming

G4FlashNet will automatically locate any nodes on your local network

Simply select the node you wish to configure from the Located Nodes drop down list

to proceed.

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Hardware Fundamentals (pg 27-28)

Edge Network Device Programming

Configuration using the G4FlashNet utility

Enter the required device addressing and click Configure

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Hardware Fundamentals (pg 29-30)

Network Interface Programming

M2150 (and earlier) Node LAN Interface Addressing

CoBox Utility

– Configures: MSS1-Lite, CoBox, XPort (NIC3), NIC4 and NIC-WI Wireless

modules

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Hardware Fundamentals (pg 30)

NIC- 4 Programming

Configuration using the CoBox utility

Found in the Security Management System folder of Program Files once

Symmetry is installed

If Symmetry is not installed, create a shortcut to the “CoBox.exe” file onto your

Desktop from the Symmetry DVD\Symmetry\Disk1\Program Files\Security

Management System folder.

Also copy the “COBOX.ini” (Configuration settings) file from the Symmetry

DVD\Symmetry\Disk1\CommonAppData\Security Management System

folder to the Windows installation folder of your computer.

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Hardware Fundamentals (pg 30)

NIC- 4 Programming

Configuration using the COBOX utility

COBOX.ini settings:

For a non-encryption-enabled COBOX or XPort module, if you want to be able to

default the NIC, use the following settings in COBOX.ini

– AllowColdStart=1

– DisplayEncryption=0

– EnableCurrentNIC=0

For an encryption-enabled COBOX or XPort module, if you want to be able to

default the NIC, use the following settings in COBOX.ini:

– AllowColdStart=1

– DisplayEncryption=1

– EnableCurrentNIC=1

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Hardware Fundamentals (pg 31-32)

NIC- 4 Programming

The instructor will demonstrate the Programming/Configuration of the NIC Using

the COBOX utility

Follow the steps in the workbook to complete NIC4 programming when directed

In-Class Exercise – NIC Programming

1. Conduct NIC-4 programming as previously demonstrated

2. Use the IP parameters provided by the Instructor

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Hardware Fundamentals

QUESTIONS?

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Symmetry Specification & Planning (pg 33-43)

Symmetry Training

Symmetry™ v 8.0.2 Essentials Certification

Module 3

Symmetry Specification & Planning

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Symmetry Specification & Planning (pg 33-43)

Objectives

Define Installation Options

Describe Pre-install Consideration

Define Windows Groups and Accounts

Identify System Requirements

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Symmetry Specification & Planning (pg 34)

Installation Overview

Single Computer Installation

Server, Database, and single client

Symmetry Business and smaller Professional Edition systems

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Symmetry Specification & Planning (pg 34-35)

Installation Overview

Multiple Computer Installation – Non-detached Database

Server and Database on same computer

One or more additional Client workstations

Medium to large Professional Edition or typically Enterprise Edition systems

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Symmetry Specification & Planning (pg 35-36)

Installation Overview

Multiple Computer Installation - Detached (Separate) Database Server

Symmetry Server and Database on different computers

One or more additional Client workstations

Larger Symmetry Edition systems

– Requires a Domain-based network due to security requirements

– DB Server hardware must meet req’s for Enterprise Edition server

– Low network latency (<2ms)

– SQL shared folder must be created on database server

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Symmetry Specification & Planning (pg 37-38)

Installation Considerations

Verify network performance if a Separate Database server is to be used

System performance can be negatively affected if inadequate computer systems

are utilized

A fixed IP address must be used for any type of Symmetry server and for any

Symmetry client that is managing one or more LAN chains.

Computer Names – Do not use the underscore character in computer names!!!

Automatic updates – Turn off if possible

Refer to the latest Microsoft Security Updates document

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Symmetry Specification & Planning (pg 37-38)

Installation Considerations

Obtain all necessary Symmetry licenses

Disable Database Optimization Software (if used)

Set Server(s) Power Options

Set “Hibernate” and “Sleep” to Never

Verify Windows Time Service Configuration

Recommendation is to use Network Time Protocol

Download drivers (may be necessary for 3rd party equipment if installing into a

64-bit O/S such as Windows 8.1)

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Symmetry Specification & Planning (pg 39)

Installation Considerations

Workgroup or Windows Active Directory

Local Administrator rights to logon locally on a computer for Workgroup software install

– Workgroup installs could be conducted in offsite, if necessary

Domain Administrative rights are required to conduct a Domain installation

– Domain installation MUST be conducted at the customer’s site and usually

requires pre-planning and coordination with corporate IT dept. for Administrative

logins

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Symmetry Specification & Planning (pg 40-41)

Windows Groups in Symmetry

The default Symmetry groups are: ACSUsers, ACSAdmin, and ACSGuest

In Workgroup installations these are automatically created

For Domain/Active Directory installations these must be created on the A/D Server

Group Permissions

ACSUsers - This is used to provide the privileges necessary for a user to use the

Symmetry client software.

ACSAdmin - This is used by the Symmetry services on the Symmetry server

– Any user who can also perform database restorals

ACSGuest - This is for third party applications needing read-only access to the Symmetry

database, such as a reporting application

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Symmetry Specification & Planning (pg 42)

Hardware and Operating System Requirements

Review the Security Management System Software Installation Manual

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Symmetry Specification & Planning (pg 42-43)

Hardware and Operating System Requirements

Review the Symmetry System Requirements

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Symmetry Specification & Planning

QUESTIONS?

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Software Installation (pg 44-56)

Symmetry Training

Symmetry™ v 8.0.2 Essentials Certification

Module 4

Software Installation

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Software Installation (pg 44-56)

Objectives

Describe Installation Details

Perform Software Installation

Identify Software Licensing and Activation

NOTE: The Instructor will demonstrate the software installation process.

Observe the steps and you will later be directed to conduct these same steps

on your system.

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Software Installation (pg 45)

Symmetry Software Installation Sequence

Review Module 3 information

Perform Software Installation as described in the Software Installation Manual

Use Chapter 3 for a “Quick Install”

Use Chapter 4 for an “Advanced Installation”

Apply and activate Software Licensing

Perform post-installation tasks as required

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Software Installation (pg 45-46)

Symmetry Software Installation Sequence

Considerations for Separate Database Server

– If a separate Symmetry database server is used, this uses inbound connections on

TCP/UDP port 1433 and 1434.

If Default instance was selected during the installation of SQL Server, open TCP

port 1433 in the firewall

If a named instance was selected, add both of the following to the firewall

exceptions: TCP port 1433 for sqlserver.exe and UDP 1434 for SQL Browser

Enable TCP/IP Protocol - Unless the site has other requirements, enable the

TCP/IP protocol for the SQL Server instance using SQL Server Configuration

Manager.

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Software Installation (pg 49-50)

Post-Installation Tasks

Anti-Virus Exclusions

When using anti-virus software exclude the following folders*, including all subfolders

(‘on-demand’ and ‘end-point’ scanning must also be configured with the same exceptions)

On the Symmetry Server:

– Program Files\Microsoft SQL Server

On the Symmetry Server and all Clients:

– Windows\System32\msmq

– Program Files\Security Management System

– ProgramData\Security Management System\Import

– ProgramData\Security Management System\Export

– ProgramData\Security Management System\Images

* The above paths are generic, they may be different on your system

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Software Installation (pg 50)

Post-Installation Tasks

Loss of Network Communications - If a client loses its network communications to

the server, the client will continually attempt to re-establish communications over a

period of time

– Default time is 600 seconds

Configuring Alarm, Visitor or Workflow Emails

Please refer to the Software Installation Manual, Appendix D, if Symmetry is

required to send emails for alarm messages, visitor sign-ins or workflow events.

Firewall - The Port Numbers that may be used by Symmetry (found in the Software

Installation Manual, Appendix F - Port Usage)

– The port that Symmetry uses for communication to the NIC Module is 3001

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Software Installation (pg 51-53)

Post-Installation Tasks

Configuring Windows Users

If users other than who installed Symmetry will be using the software, these must be

added to the ACSUsers group.

If users other than who installed Symmetry will need administrative rights to the database

(e.g. to perform a database restoral), these must be added to the ACSAdmin group.

– To create these users, go to “Computer Management”, then “Local Users &

Groups”, then select “Users” and define as required

If 3rd party applications will need read-only access to the software, these must be added

to the ACSGuest group.

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Software Installation (pg 53)

In- Class Exercise – Installing Software

1. Install Symmetry Version 8

2. Use the Serial number provided by the instructor

3. Setup Type – Choose Typical

4. Follow the prompts

5. At the Registration screen, stop and wait until instructed to continue.

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Software Installation (pg 54-55)

Licensing the Software

You need to obtain an activation code to activate the Symmetry software. You can

obtain the activation code in one of two ways:

Over the Internet by clicking Register Online. You will be prompted to log in and

register your details. The login username and password are provided on the Software

License Certificate

By phone using one of the numbers displayed in the dialog. If you use this method,

you will need the Serial Number and Registration Key displayed near the top of the

license activation dialog box.

If adding features, repeat the licensing process

Registration details will be automatically uploaded to activation server if online

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Software Installation (pg 55)

Verify Software Installation - Service Monitor

By default, the Symmetry Service Monitor is installed during installation

It is typically located in the System Tray (hidden icons)

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Software Installation (pg 56)

Software Installation Quiz

1. What is the default location of the Symmetry software? ______________

2. What is the default location of the database? _______________

3. Where can I find the Symmetry Documentation folder after installation?

_______________________

4. What three Windows Groups are created during a Symmetry Professional

installation?

A. ________________________

B. ________________________

C. ________________________

5. Symmetry v8.0.2 Professional uses what database engine?___________________________

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Software Installation (pg 56)

Software Installation Quiz

6. Symmetry v8.0.2 standalone installation uses 1 Client license.

True or False

7. What is the default Facility Code installed during installation? _________

8. The default Facility Code cannot be changed after installation.

True or False

9. When installing Enterprise edition, SQL Server is installed before installation

of the Symmetry Software.

True or False

10. Installing Symmetry with a separate database server can be done in a Workgroup.

True or False

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Software Installation

QUESTIONS?

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Basic System Configuration (pg 57-100)

Symmetry Training

Symmetry™ v 8.0.2 Essentials Certification

Module 5

Basic System Configuration

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Basic System Configuration (pg 57-100)

Objectives

Access Control Programming – (Hardware)

Basic Card Access Programming

Basic Communication

Points, Outputs and Command Basics

NOTE: The Instructor will demonstrate the initial software programming

process. Observe the steps and you will later be directed to conduct these

same steps on your system.

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Basic System Configuration (pg 58)

Opening the Symmetry Software

Double-click the icon on the Windows desktop:

You are now prompted to log in:

– Enter your assigned user name and

password to gain access to the

screens of the Symmetry software

The service user name is "Installer"

The default password is "install”

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Basic System Configuration (pg 59)

Installation Wizard

This wizard prompts for the unique name for the Client PC

This name should represent the function of Client (e.g. Guard's Computer,

Admin Computer, etc)

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Basic System Configuration (pg 59)

Installation Wizard

Clients

In all Symmetry Editions (except Global) all clients get access to

all allowed screens of the security management system

(depending on user permissions and the licenses purchased).

Each Client PC requires a unique name that best describes the

purpose of the Client (such as: Visitor Computer, Guard Station,

etc…)

New Client – Select this if defining the Client for the first time

Existing Client – Select this if the client has already be defined

in the database

Check the “Display real-time activity at this client” option if the

Activity and Identification Verification screens will be able to be

used at the client

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Basic System Configuration (pg 60)

Installation Wizard

After the Client is correctly named, the wizard can be closed

The wizard can also assist with defining additional clients, nodes, readers,

monitor points and auxiliary outputs

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Basic System Configuration (pg 61)

Install Menu Ribbon

Symmetry's top-level menu, as shown in the below example, provides access to

all Categorized Ribbons (and sub-menus) needed to program a system.

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Basic System Configuration (pg 61)

Installing the Access Control Hardware within Symmetry

The following steps are required when first configuring the Access Control

Hardware:

Define Client Port(s)

Define Chain(s)

Define Node(s)

Define Reader(s) and additional hardware

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Basic System Configuration (pg 62)

Installing the Access Control Hardware within Symmetry

Client Port Options

Network - Used as the supervising client to communicate with nodes on

LAN chain(s) via its network (Ethernet) port.

IPNet - Used as the supervising client to communicate with intrusion

system(s) via its network port.

COMNet - Used as the supervising client to communicate with a Bosch

D6600 intrusion communications receiver via its network port.

IntercomNET- Used as the supervising client to communicate with a

Stentofon Alphacom intercom system via its network port.

USB - Used to define a connection to one of the client's USB ports.

COMxx (RS-232) - Used to define a connection to one of the client's COM

ports.

Up to 16 can be used for connection to hardwired or dial-up chains.

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Basic System Configuration (pg 62)

Installing the Access Control Hardware within Symmetry

Client Ports define the type of security management hardware connected to each

of the client's ports

Select the type of Client Port for a LAN Chain – Network

The Network Port identifies the communication path from the Symmetry

Database Server’s polling client to the defined chains

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Basic System Configuration (pg 63)

Installing the Access Control Hardware within Symmetry

Chains (LAN Chain) define the name for each LAN Chain

and the communication parameters for the LAN Chain

When selecting LAN for the Chain option the following

parameters need to be set:

LAN Chain Name – Unique Name for LAN Chain

LAN Client Name – The Client that will communicate with the

LAN Chain

LAN Port Name - Network defined in the Client Port settings

LAN Interface – COBOX/XPort - if the LAN Chain uses a

COBOX, XPort, NIC4 or NIC-WI module

IP Address – either DHCP or Static

* If configuring the server offsite, uncheck the Enabled box!

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Basic System Configuration (pg 63)

Installing the Access Control Hardware within Symmetry

Chains (LAN Chain) define the name for each LAN Chain

and the communication parameters for the LAN Chain

New Password – Up to 16 alphanumeric characters.

Time Difference - The time difference between the polling client

and remote chain.

Continuous - The client will continuously poll the chain.

If there are two or more continuously-polled chains or other

devices communicating with the same network port on a client,

each is polled in turn.

Periodic - The client contacts the chain only when there is data

to download (such as new card data) and at the times specified

in the Periodic Contact tab.

If the are alarms the chain contacts the client, events are

uploaded when the client initiates contact

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Basic System Configuration (pg 64)

Installing the Access Control Hardware within Symmetry

Chains (LAN Chain) define the name for each LAN Chain and the communication

parameters for the LAN Chain

Fallback - Select this option if the LAN chain is to use a modem at the Node for fallback

communications

Secondary - Select this option if the node contains two NIC4 modules

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Basic System Configuration (pg 64)

Installing the Access Control Hardware within Symmetry

Chains / Anti-Passback Mode - The purpose of anti-

passback is to prevent people from passing back a card to a

second person to gain entry or exit. The two modes are

Timed and Zonal.

Timed - Once a card has been used at a timed anti-passback

reader, the card causes an anti-passback violation if it is used

again at the same or another timed anti-passback reader within a

predefined period of time.

Zonal - In the case of Zonal anti-passback, the building needs to

be partitioned into zones.

Global Client – Anti-passback status is monitored on nodes tied

to the same polling client

Global System – Anti-passback status is monitored on nodes

reporting to any polling client in the system

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Basic System Configuration (pg 65)

Installing the Access Control Hardware within Symmetry

Node Description – The unique name of the Node (e.g. location of

the doors it controls)

Chain Name – The chain to which that Node is connected

Node Type – Model of the Node

M2150 Nodes (2DBC, 4DBC, 8DBC)

M2100/M2150 Node

multiNODE-2

Wiegand Format – Card format used by readers connected to this

Node

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Basic System Configuration (pg 66)

Installing the Access Control Hardware within Symmetry

Door & I/O Controllers – Specify any remote door, alarm or output

controllers used by the Node

1DC - One-door remote control unit (M2100 1DCR-P).

2DC - Two-door remote control unit (M2100 2DCR or M2100

2DCR-P, or M2150 2DC).

4DC - Four-door remote control unit (M2100 4DCR-P, or M2150

4DC/4DCN).

8DC - Eight-door remote control unit (M2150 only).

AC24/4 - Alarm controller (M2100 ACR or M2150 AC24/4).

OC4/24 - Output controller (M2150 only).

For SR-Nodes configure all External Controllers as a 2DC, addressed from 1-8, regardless of what cards are installed in the enclosure.

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Basic System Configuration (pg 66-67)

Installing the Access Control Hardware within Symmetry

Edge Network Node Definition:

Chain Name - Select <New>

Node Type – Model of the Edge Network Node

EN-1DBC/EN-2DBC

EN-DBU

EN-LDBU

SR-Node (only available in Homeland Edition)

Click Discover and select the desired device

Configure the Communications tab

4

1-2

3

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Basic System Configuration (pg 68)

Installing the Access Control Hardware within Symmetry

Reader defines the name and type for the reader interface and the door hardware

or furniture associated with reader ports on the door controllers within this Node

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Basic System Configuration (pg 68)

Installing the Access Control Hardware within Symmetry

Reader Screen options:

Reader Description – Unique name of the Reader/Door connected to the

controller

Owned by Company (if multiple companies) – Which company the reader is

used by

Description – Node (database unit) to which that reader is connected

Controller Description - Door controller to which the reader is connected

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Basic System Configuration (pg 68)

Installing the Access Control Hardware within Symmetry

Reader Screen options:

Reader Type – This specifies the reader/card format name

– In an SR-Node select the card format for the F/2F cards

– For Wiegand cards select “Display Additional Reader Types”. Use the

same format entered in the Node definition for “Default Wiegand”.

Reader Port – The port on the controller to which the reader is connected

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Basic System Configuration (pg 69)

In- Class Exercise – Basic Access Control Configuration

Ask Instructor for assistance if needed

1. Log into the Symmetry Client

2. Define the Client (name the Client)

3. Define the Client Port (Network – LAN Chain)

4. Define the Chain

5. Define the Node (your choice of the name or description)

6. Define the Reader on “Reader Port 1” (your choice of the name or description)

*Use screenshots on pages 76-80 for reference

Inform Instructor when complete

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Basic System Configuration (pg 66)

Symmetry Basic Programming

The following section defines the basics for defining:

Facility/Customer Codes

Card Holders

Access Rights

Trigger and Scheduled Commands

Additional details for Card Holder, Access Rights and Commands will be discussed within

the Basic System Administration module

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Basic System Configuration (pg 69)

Symmetry Basic Programming

Some card technologies have a Customer Code (otherwise known as a Facility

Code) encoded within the card data, which is used to identify the company that

the card holder is associated with in the Symmetry software

By default, the number of these codes per system is limited to 8, the installer is able

to remove this restriction by modifying a setting in the multiMAX.ini file

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Basic System Configuration (pg 69-70)

Symmetry Basic Programming - System Log Report

The System Log can be used to identify the Facility/Customer Code of the

Access Card if the correct code is not already downloaded to the Node

The System Log is located under the Reports/Configuration/Reports menu

Select the Output to “Screen”

The Listing Type to “System Log”

The System Log displays the latest record at the top and can be refreshed by

clicking the “Today” button

The System Log can also assist identifying issues with the installation and

configuration of the hardware. The System Log displays engineering messages

from the Nodes and other debug information

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Basic System Configuration (pg 69-70)

Symmetry Basic Programming - System Log Report

The System Log can be used to identify the Facility/Customer Code of the

Access Card if the correct code is not already downloaded to the Node

The Node cannot recognize and decipher card reads or Facility Codes until the correct

“Wiegand Card format” is configured

When a card is presented to the reader:

The System Log report results indicate this:

“TXNALMVWDec. No Name. Card 113 Cust 0….."

If the correct Wiegand Card format is defined, the Facility Code is displayed

between “Card” and “Cust” (113 in this example) in the System Log when

presenting a card to the reader

The Wiegand Format is defined under the Node definition screen for AMAG

readers

It is defined in the Readers definition screen for non-AMAG readers

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Basic System Configuration (pg 71)

Card Holder Administration

The Facility/Customer Code screen can be

defined under the “Setup/Configuration”

ribbon

Select the Facility/Customer Code icon

Click the New button on the Selection

screen

Enter the Code in the Facility/Customer

Code field

Select the Company or Companies and

add them to the “List of Companies to

use the Code” field

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Basic System Configuration (pg 71)

Card Holder Administration

Double-click the Card Holder’s name or enter text and click “Find”

Wildcards search supported such as “Mic*” would return “Michael” or “Michelle”

Find

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Basic System Configuration (pg 72)

Card Holder Administration – Standard Edition Card Holder

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Basic System Configuration (pg 72)

Card Holder Administration – Homeland Edition (SR-Node) Card Holder

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Basic System Configuration (pg 73)

Card Holder Administration

The Card Holder screen allows the following tasks:

Creating, modifying, finding, copying and deleting Card Holder and their details in

Symmetry

Configurable details such as:

Access Rights

Photograph and signature

Biometric data

Personal data

Additional access control options

Required for Standard Editions:

First name, Last name, Facility Code, Card number

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Basic System Configuration (pg 73)

Card Holder Administration

Card Details Tab

Enter Card Number if known (the system can auto-generate a number or this field

can be left blank)

By default the PIN number will be auto-generated

The Facility/Customer Code is required for standard editions of Symmetry

Click the Save button to return to the selection screen

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Basic System Configuration (pg 73)

Card Holder Administration

Assigning Access Rights

Select and click the “Open” button or double click

the Card Holder from the selection screen

Click the Access Rights tab

Either right-click the reader/reader group or select

readers click the “Assign” button on the right side of

screen

In the Assign Reader dialog, you choose one or

more readers that the card holder is allowed to

access from the list in the top-left corner

Additive Rights – Advanced Rights can now be

added to Normal Rights instead of replacing them

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Basic System Configuration (pg 74)

Card Holder Administration

Creating a Time Code (Access Rights category)

Select “New” under the Select Time Code Area

Create a Time Code Description

Click the dropdown arrow

beside the days of the week

click the OK button

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Basic System Configuration (pg 74)

Card Holder Administration

Defining Time Codes within the Access Rights screen:

Select “New” under the Select Time Code Area on the bottom of the Assign

Reader dialog box

Create a Time Code Description such as:

“24/7” or “Master Access Time” to represent 24 hours a day, 7 days a week

“M-F 9am-5pm” to represent access from Monday through Friday at 9:00 am to

5:00 pm

Click the dropdown arrow beside the days of the week and select the appropriate

Hours Definition, according to the Time Code Description that was created

When finished click the "OK" button

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Basic System Configuration (pg 75)

Card Holder Administration

Assigning a Card to a Card Holder

Card Number Facility/Customer

Code

Unique Card

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Basic System Configuration (pg 75)

Card Holder Administration

Adding the Facility/Customer Code and Card Number to the Card Holder

In the Card Holder screen select the correct Facility/Customer Code from the

dropdown box

Enter the Card Number

Click the Save button

Card Holder Facility /

Customer Code

Access Rights on Reader

connected to the Node

Facility Code Downloaded

to NODE

Downloading Facility Code to Node

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Basic System Configuration (pg 75)

In- Class Exercise – Card Holder Administration

Ask Instructor for assistance if needed*

1. Create a Card Holder (Choice of Name)

2. Grant Access to the Reader/Door (Reader port 1)

3. Create a Master Time Code 24/7 (Access Rights)

4. Ensure Access Granted is displayed in Activity Screen

*Use screenshots on pages 81-84 for reference

Inform Instructor when complete

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Basic System Configuration (pg 85-86)

Communication Tools - Client Communications

This tool is ocated under the

Maintenance/Communications/Client ribbon and

allows for visual confirmation of chain

communications and verification of two-way data

exchange between the polling client computer and

its associated chains.

TX – Symmetry Polling Client initiates polling with

Transmitted (TX)

RX – Chain Controllers respond with Received (Rx)

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Basic System Configuration (pg 86-87)

Communication Tools

The Client Communications option serves as a debugging tool that should be used

by technicians to verify normal communications, downloads and to analyze system

anomalies

Common Card Transaction Examples:

Ca/Cd* = Card Added or Deleted

CT = Card at the Wrong Time: Card has access to the door, but not at this time

CU = Card type is known but the card is not

CV = Card Valid (Granted Access)

CW = Card at the Wrong Door: Card has no access to door (This could be due to no

Access rights or due to Keycard mode)

CX = Unrecognized Card Read: Card type does not match the card format

programmed, or the Facility Code is not in the Node

MRX = Mismatched database

* Note the capital “C”, if lower case it is invalid

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Basic System Configuration (pg 88)

Communication Tools - Node Status

Node Status is another useful tool for verifying communications. All system Nodes

and door/alarm controllers may be verified using this screen.

Node Status is selected under Maintenance/Access Control ribbon and allows for

selection of one or multiple Nodes to query

The query to the Nodes and the associated door and alarm controllers provides a status

of verified communications for each

The status includes the device’s firmware version

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Communication Tools - Command Center

Provides a real-time status of devices within the system and can be used to:

Send manual commands to perform actions such as unlock a door

To send a command, select the relevant item (for example, Reader) in the tree view,

choose the command in the Available Commands area, and then click Send.

Determine the current status of any item in the tree view.

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In- Class Exercise – Verifying Communication and using System Tools Ask Instructor for assistance if needed

Open Client Communication and present each card to Reader 1

1. What Response Code was displayed when reading the cards?________

2. What was displayed in the System Log between “Card & Cust”? ___________

3. Add the new Facility Code to Symmetry and assign it to a new card holder. Present the card

again. What was displayed in the System Log? _______________________

Open Node Status, select and open the Node.

1. What version of firmware is loaded on the controller?_______________

2. How many DCUs have reported their status? ________________

Open the Command Center and expand Readers

1. Select the first reader in the list and expand it, what is the current status? _______________

2. Select from the available commands and perform the following:

1. Grant Access, Unlock Door and Lock Door

Inform Instructor when complete

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Basic System Configuration (pg 91-92)

Installing the Access Control Hardware within Symmetry

Monitor Point and Auxiliary Outputs define the name and type of I/O that are

connected to an associated Node

Monitor Points and Auxiliary Outputs can be connected to what type of boards?

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Installing the Access Control Hardware within Symmetry

Monitor Points are defined using the Install Ribbon, selecting the Monitor Point icon

Selecting the New button on the selection screen makes the following options available:

Monitor Point Description – The unique name of the Input connected to alarm

controller or M/N-I/O (AC8/4 or OC4/8)

Owned by Company (if multiple companies) –Which company the monitor point is

used by

Node Description – The Node that the alarm controller or M/N-I/O is connected to

Controller Description – The door or alarm controller the input is connected to

Monitor Point Number – The input on the node the monitor point is connected to.

Inputs that are already used are not displayed in the drop-down list.

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Installing the Access Control Hardware within Symmetry

Auxiliary Outputs are defined using the Install Ribbon, selecting the Auxiliary

Output icon

Selecting the New button on the selection screen makes the following options

available:

Auxiliary Output Description – The Node that the output is connected to

Controller Description – The door or alarm controller the output is connected to

Auxiliary Output Number - Which output on the node the auxiliary output is

connected to (numbering is the same as the Monitor Point description)

Pulse Time - When the auxiliary output receives a pulse command, it operates

for the specified pulse time, and then reverts automatically to its idle state.

The Maximum Pulse time for the Node type in this class is?

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Installing the Access Control Hardware within Symmetry

SR-Series Node Flexible

Symmetry v8.0.2 adds the flexibility to reassign Monitor Points as a REX or Door

Contact

In addition, it allows assignment of any Auxiliary Output for door control

Conversely, it is possible to map the standard Door Inputs to any undefined (not

configured) Monitor Point.

It is also possible to map the standard Door Outputs to any undefined (not configured)

Auxiliary Output

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Installing the Access Control Hardware within Symmetry

Groups

Devices can be grouped for a variety of reasons, based on what is being grouped

Multiple readers, for example, can be unlocked with one command

Commands for grouped devices are Server-based

Shared devices are shared between multiple companies

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Installing the Access Control Hardware within Symmetry

Groups

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Trigger & Scheduled Command Basics

Trigger Commands (also called Conditional Commands) are “If”/”Then” statements

Scheduled Commands are actions on a time schedule

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In- Class Exercise – Basic I/O Configuration

Ask Instructor for assistance if needed*

1. Log into the Symmetry Client (if not already)

2. Define 2 Monitor Points (your choice of the description)

3. Define 2 Auxiliary Outputs (your choice of the description)

4. Create a Trigger Command:

1. If Monitor Point 1 is in alarm, pulse Aux Output 1

5. Create a Scheduled Command:

1. Unlock the door on Reader 1 from 1:30 PM to 1:45 PM today

*Use screenshots on pages 95-100 for reference

Inform Instructor when complete

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Basic System Configuration

QUESTIONS?

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Basic System Administration (pg 101-158)

Symmetry Training

Symmetry™ v 8.0.2 Essentials Certification

Module 6

Basic System Administration

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Objectives

Define Card Administration

Describe Visitor Management

Describe Badge Design

Configure Time Codes, System Holidays and Access Codes

Configure Commands

Describe Activity and Alarm Management

Describe Video Management

Describe Identity Verification

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Card Holder Additional Fields

In addition to the Card Number, PIN number and Facility/Customer options, these

are some of additional items are located under the Card Details tab:

The Active Date and Inactive Date is used to specify the period over which the

card can be used to gain access (the doors and times that the card can be used are

defined in the Access Rights tab).

The Approving Official is the name of the person who has authorized you to issue

the person's badge. The names of the approving officials are defined in the

"Setup/Identity/Approving Official" screen.

Badge Expires – After you have selected a Badge Design, this field shows the

card expiry date, assuming an expiry period has been set in the

"Setup/Identity/Badge Designer" screen.

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Card Holder Additional Fields

In addition to the Card Number, PIN number and Facility/Customer options, these

are some of additional items are located under the Card Details tab:

Set for Batch Printing – Choose this option if you do not yet wish to print the badge. It

serves as a reminder that the badge has not yet been printed.

You can print all badges flagged in this way in one operation by using the

"Home/Identity/Print Badges" screen.

Card Status – This displays and enables you to change the current status of a card

Card Lost – This is useful if the card has been lost or stolen. A "Lost Card" alarm/event

is generated and access is not granted.

Expired status can be set automatically if the card remains unused for a specified period

of time or if Expiry date is defined in Personal Data

Multiple and Temporary cards – This option allows you to define up to ten cards per card

holder. One card may be a “temporary card”. If assigned, the other cards are made

inactive.

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Card Holder Picture

The option provides two alternative methods to capture the

person's picture, Live and Import:

Live – Click this to capture a live picture of the card holder's from

a camera connected to your PC.

The tool that provides configuration of the camera for capturing

the picture is dxconfig.exe

This tool is located in the root of the Security Management

System folder

Import – Click this to import a stored picture of the card holder

Export – Click this to save a captured picture of the card holder

to the client

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Additional Card Options - The checkboxes in the Additional Options area to

specify additional privileges for the card holder

Area Occupancy Card - This option is used if the person is going to use readers to gain

entry and exit from an area that has a controlled occupancy count

Card Watch - The card can be used normally, but the reader generates a "Cardwatch"

alarm/event

Command Card Holder - This enables the card holder to generate card command

messages at keypad readers. The messages can be made use of by trigger commands, for

example to arm or disarm intruder alarm systems or to switch lights on or off.

A Card Command is initiated at a keypad reader by pressing the star “*” key (the key

on Javelin readers), keying in the defined command number (between 1 and 99),

followed by a valid card read

Pages 104-107 provide a “Checklist” for

configuring Card Commands

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Additional Card Options - The checkboxes in the Additional Options area to

specify additional privileges for the card holder

Conditional Card - The card holder can use this card only to activate trigger commands or

as part of a patrol tour transaction; it does not open doors. A Conditional Card can activate

a trigger command by setting the IF part of a trigger command to Valid Card Transaction

Executive Card – An Executive card:

Need not enter a PIN at readers in Card + PIN mode

Is excluded from Auto Set Unused Cards Expiry

Is excluded from Random Search

Is excluded from Anti-Passback rules.

Extended Door Times – This is useful for card holders who are disabled, or for another

reason, may require more time than is normally necessary to open and get through a door.

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Additional Card Options - The checkboxes in the Additional Options area to

specify additional privileges for the card holder

Keycard Holder - Readers that have been enabled as keycard readers recognize the card

as a keycard

When a reader is in Keycard-Out state, all cards except keycards are denied access,

irrespective of access rights.

When a card reader is in Keycard-In state, normal operation is resumed.

A keycard holder can switch the reader between Keycard-In and Keycard-Out states

(access rights permitting) by presenting his or her card, followed by a four-digit PIN in a

special sequence

To change the state from Keycard-In to Keycard-Out a card holder with a PIN of 1234

would enter 3412

To change the state from Keycard-Out to Keycard-In a card holder with a PIN of 1234

would enter 3412

Visitor Escort - This option allows the card holder to be selected for escorting visitors

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Personal Data – This tab allows you to specify personal data such as Department,

Employee number, contact telephone number, etc.

Symmetry allows up to 50 Personal Data Title fields for card holders or Visitors

Symmetry allows up to 10 Personal Data Title fields for use in Identity Verification

To define the Personal Data Titles

– Select the Setup Menu

– Select the Personal Data dropdown arrow (Setup/Identity Ribbon)

– Select Card Holder Titles

Four types of Data Fields (note the significance of each)

– List Only

– Expiry date

– Edit List

– String

Define the data fields using the Card Holder Data option

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Personal Data – This tab allows you to specify personal data such as Department,

Employee number, contact telephone number, etc.

Mandatory - Information for that title will have to be specified when adding or editing a

card holder/visitor

Category - Determines the required format of the information entered

Custom - Use # to indicate an alphanumeric character, use 0 for a numeric character

Other categories include Email, Date and General

– Mask – Determines the syntax (format) which must be followed

After creating the Card Holder Titles they will appear in the Card Holder Definition Screen,

Personal tab

Personal Data titles can also be included for display in Identity Verification views

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In- Class Exercise – Personal Data

Ask Instructor for assistance if needed

1. Define three Card Holder Data Titles, one each using these Personal Data field

types:

a. List Only type (named Department)

b. Edit List type (named Manager)

c. String type (named Phone Number)

2. Define Card Holder Data for each of the lists:

a. Department: HR and IT

b. Manager: any person’s name you choose

3. Add Personal Data to the Card Holders

Inform Instructor when complete

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Additional Card Options - The checkboxes in the Additional Options area to

specify additional privileges for the card holder

Locator - This tab lists the last 25 valid transactions for this card and allows resetting the

anti-passback location for this card only

Biometrics - This tab allows you to capture and store the person's signature (to print on a

badge) and to enroll biometric data, e.g. a hand print from a Hand Geometry Unit (HGU) or

a fingerprint from a fingerprint enrollment reader

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Additional Card Options - The checkboxes in the Additional Options area to

specify additional privileges for the card holder

Vacation - This tab allows you to specify the card holder's vacation times in a calendar.

Vacations are used to specify times when individual card holders are taking a period of

leave or rest from work.

This is to comply with employment law in some countries

– By default, the Installer does not have permission for this tab

Vacation times have a resolution of 1 hour

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Selection Screen Definitions – Common Options

Notes Icon

Notes Button

Move Button (card holder Definition screen only)

Permissions Button

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Visitor Management

The Symmetry Visitor Management features enable:

Improved efficiency of the visitor check-in process

Enhanced site security and management of visitor details more effectively

The Visitors screen is used to create, find, view, modify, copy or delete visitor details,

including Visitor Data Titles, if defined

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Visitor Management

Visitor Details – This tab enables you to specify general details of the visitor, such as

when the visitor is expected to arrive and depart, who he/she is visiting, and the name of

the escort

A major benefit of the Visitor Management module is the ability to sign visitors in and out

from the Visitor Details tab, using the Sign In and Sign Out buttons

The current status of the visitor is displayed in a color-coded box near the bottom-left

corner of the screen, which can instantly show you whether the visitor is still on site.

Visitors can be automatically deactivated following a successful transaction at a specified

reader.

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Visitor Management

Email Notification of Visitor Signing In can be automatically sent to the

card holder when the visitor is signed in. The email address is defined

using a Personal Data Title in the Card Holder's details

Another option is the ability to scan driver licenses and business card

information to diminish data entry and provide further authentication

Other options of the Visitor Detail tab:

Arriving, Arriving Time, Departing and Departing Time - Specify the

dates and times of arrival and departure

Visiting – allow the selection person the visitor is visiting (any Card

Holder)

Visitor Escort – The person who has been nominated to escort the

visitor

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Badge Designer

The Security Management System software provides a comprehensive set of tools

that allow you to design and print ID badges quickly and easily

Graphics toolkit - Provides all the tools needed to create customized badge designs

A library of badge designs can be created, each for a different group of visitors

A photograph, signature, graphics and personal details can be included on a badge design

The photograph and signature can be captured live from a video camera or webcam

The signature can also be captured using a signature pad

Each badge design can be assigned different default access rights

Card encoding (requires the Magnetic Stripe or Smart Card Encoding option)

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Badge Designer

The Badge Design Graphics toolkit can be launched by selecting the Badge

Designer icon from the Setup/Identity menu ribbon

Clicking on the “New” button on the opens the Badge Designer screen and a new tab in the

ribbon bar that provides the options necessary for designing badges.

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Badge Designer

A Rule enables you to set up what determines whether or not the item is displayed

for a card holder or visitor card, depending on personal data.

For example, you may want a logo to be displayed only for card holders who belong to a

specific department.

To create a rule click on the item that can change (hidden or shown) based on the

Cardholder and/or Personal Data fields in the Card Holder definitions.

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In- Class Exercise – Badge Designing

Ask Instructor for assistance if needed

1. Create a Badge Design in Portrait orientation

2. Add an image (using the AMAG logo) to the upper left area, less than ¼ of the

badge, and the card holder’s picture in the upper right area

3. Add two Card holder Data fields, one for First Name and one for Last Name (make

the last name field smaller) in the center of the design

4. Create two Personal Data fields for Department, color coded differently for HR and

IT, one overlaid on the other to be selected by the system (using a rule)

5. Assign the badge design to the Card Holders created earlier

Inform Instructor when complete

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Hours and Time Codes

The hours definition consists of a series of time intervals within a 24-hour period. There can

be up to 10 intervals in an hour’s definition.

Hours & Time Codes are used in the following definitions:

Access rights

Scheduled commands

Trigger commands

Arm/Disarm warning (used in M2150 Intrusion Detection Systems – “IDS”)

Vacation (Hours)

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Hours and Time Codes

The Time Code definition screen contains three tabs

Standard Weekly Hours – This tab enables you to choose the default hours to use for

each day of the week

Holiday Hours - This tab is for the access rights or commands that will use the time code

needed to operate differently on defined holidays

Calendar Overview - Overview of how the time code is set up and enables you to override

the Standard Weekly Hours for specific dates

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Hours and Time Codes

Time Code definition screen options:

Time Codes Description - This is the

name of the time code.

Category - This displays the selected

purpose of the time code.

Creating a Time Code

Define the Description of the Time Code

Use the dropdown menu or enter the

hours definition number

Click OK to save the Time Code

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System Holidays

Holidays are defined under the Operations/Times

ribbon

Name the Holiday Types in the boxes near the

bottom of the screen

Types such as:

– National Holidays

– Company Holidays

There can be a total of 9 Holiday Types for

the system

Select the date and either right-click on the

date and select Assign or select the Assign

button and check the box beside the Holiday

type

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Access Codes - A pre-defined set of access rights that allow access to any of the

following:

Reader Groups

Readers

Floor Groups

M2150 Intrusion Areas

Access codes can save time if you need to assign the same complex access rights

to more than one person.

Before defining access codes, make sure that the items necessary to define the required

access codes have previously been defined

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Creating Access Codes

Select the "New" button on the Access Code Selection Screen

Give the Access Code a Unique Name

Assigned Access Rights tree view, select the appropriate branch. For example, Readers.

Select the Assign button or the same option in the right-click menu

Specify the required access rights in the screen displayed

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In- Class Exercise – Holidays, Time & Access Codes Ask Instructor for assistance if needed

1. Create 2 Holiday Types

a. Federal

b. Company (assign to today’s date)

2. Create the following Hours and Time Codes:

a. Access Rights category: “8am to 5pm M-F With Holidays”

b. Scheduled Command category: “8am to 12pm & 1pm to 5pm M-F” (No hours on Holidays)

c. Scheduled Command category: “After hours” - valid: 5pm to 8 am M-F and 00:00-24:00 on Weekends and Holidays

3. Create 2 Access Codes

a. Master Access with Holidays – 24/7 all Doors or Groups

b. 8-5 M-F (no holiday access) on one reader/door only I

Inform Instructor when complete

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Commands

• Scheduled, Triggered and Predefined Commands are accessed on the

Operation/Commands ribbon

Scheduled Commands initiate a Start command, then a Stop command to be executed,

typically at a device or group of devices such as readers, monitor points and auxiliary

outputs

Examples:

Switch lights on and off at specific times

Unlock and lock doors at specific times

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Commands - Scheduled

Configuration Tab

Device - Select the type of item that the scheduled command applies to

Location - Choose the specific device or item that the command applies to. The items in

this menu depends on what you have selected in Device

Start and Stop Commands - When you select a Start command the opposite command

is inserted automatically in the Stop Command box

When - Select the time code to be used from the menu. The Start command is executed

at each start time in the time code, and the Stop command is executed at each end time.

The meaning of all commands can be found in the:

Symmetry software’s online help or in the Software Reference Manual

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Commands - Scheduled

Override Tab

Select the time code to be used from the menu. The Start command is executed at each

start time in the time code, and the Stop command is executed at each end time.

Use this feature to change the operation of the scheduled command during a scheduled

time code, such as during a site shutdown period

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Commands - Scheduled

To set up the override:

Choose the required option from the Override menu.

Specify the Start Time, Stop Time or Time Code as applicable

If the time code is defined as follows:

– Start = 09:00, Stop = 12:00, Start = 14:00, Stop = 17:00

Overriding the stop time with a time of 18:00 results in the following:

– Start = 09:00, Start = 14:00, Stop = 18:00

Use the calendar buttons to specify the start date and end date of the override.

Save the changes

NOTE: An override makes the command server-based

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Commands - Scheduled

Options Tab

Sync Command on Close - If you are setting up a new scheduled command and

you select Sync Command on Close, the Start Command is executed immediately

you select OK and close the Selection screen

Status - This displays one of the following:

The current status of the command, as determined by the Validity Period

settings.

OVERRIDDEN if an override is currently active, as set up in the Override tab.

“Actioned By” means the command is controlled at the Node or by the Server

NOTE: If using a Validity Period “To” date, choose 23:59 as the Stop Time

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Commands - Trigger

Trigger Commands cause a command to be executed at a device (or group of devices)

if an alarm/event message is received from another device within a period of a specified

time code

Examples of use:

– Switch a video camera on when a monitor point is activated at certain times of the

day

– Run a specified executable file from the server when a monitor point activated

There are three parts to a trigger command:

– "If" - Specifies the message that will trigger the trigger command.

– "Then" - Defines the command that will be sent. More than one “Then” can be

triggered by the same “If”

– “When” – Specifies the time code when the trigger command can be generated

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Configuration Tab

Creating a Trigger Command

Select the “New” button under the “Schedule Selection” screen

Description - The unique name of the trigger command.

"If"

– Device - Choose the type of device that should activate the trigger command. If you

choose a group, the trigger command can be activated by any device in the group.

– Location - Select the device or group that is to activate the trigger command

– Message - Select the specific alarm/event message that should activate the trigger

command

A complete list of the Alarm/Event messages can be found where?

Online Help or Software Reference Manual

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Configuration Tab

“Then”

Device - the type of device to send the command to

Location - Select the specific device or group of devices to send the command to

Command - Select the specific command to send to the device or group of devices when

the trigger command is activated

Command No - More than one command to be triggered by the same "If" condition , up

to 99 “Then” commands

“When”

Select the time code to be used by the trigger command. The Then command is

executed only when the If message occurs between any pair of start and end times in the

time code.

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Options Tab

From/To - The trigger command will be executed on and between the From and To

dates only

Report As - Determines whether the 'Trigger Operation' message generated when the

command is executed should be reported as an alarm, event, or not at all

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Commands – Predefined

Commands available to only users belonging to a nominated role

Predefined commands are associated with a User Role, not a Company

Commands are assigned for use in various screens, e.g. the Command Center

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Configuring Predefined Commands

Description - Enter a name for the Predefined Command.

Type - Choose the type of command.

Location - Choose the specific item that relates to the chosen Type.

Command - Choose the command.

User Roles Available for Selection - This shows all user roles that do not yet

have access to issue the selected command.

Assigned User Roles - This shows the User Roles that have access to issue

the selected command

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Activity and Alarm Management

The Activity Screen displays, on a by-day basis, all alarms and events stored in the log

It can be accessed by selecting the Home/Monitoring ribbon

Activity Screen features includes:

The Current Activity screen displays alarms and events in real-time as they are

received.

Selection of the Date Selector and Filter by pull downs provide for viewing previously

logged items and filtering by alarm categories such as Card Activity, Door Activity and

more.

Selection of the Today button displays all items previously logged for today’s date.

No alarms or events are cleared from the logs in this screen – they are only viewed

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Activity and Alarm Management

The Activity Screen displays

What - The alarm message. If Show Card Number with Alarm/Event is selected in the

"Maintenance/Users & Preferences/System Preferences" screen, the person's card

number (if known) is displayed in square brackets after the alarm/event message.

Where - The location of the alarm.

Who - The person who caused the alarm, if known.

Time and Date - The time and date the alarm occurred.

In addition to the above fields, supplementary fields can further identify the event

Location, Category and Personal Data Titles can be added to the fields

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Activity and Alarm Management

Right-click menu allows options such as:

History and Freeze

Data option - to choose the optional columns

to display

Use the Configure option to change the

column order

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Activity and Alarm Management

The Inline Filtering option enables further filtering of Activity list:

Enter part of the column item

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Activity and Alarm Management

The Alarm screen manages alarms routed to your client

Alarm management is the process of viewing, acknowledging and clearing alarms that

are received at this client

Alarms that have been verified or investigated may be cleared to be removed from the

screen

Alarms are displayed and maintained in the list according to Priority (1-999)

– Priority 1 being most critical and 999 being the least.

The display provides for current statistics, which may be turned on/off by client.

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Activity and Alarm Management

Alarms have three primary colors:

Red is a new alarm that has not yet been acknowledged

Blue indicates that someone has opened/acknowledged the alarm

but that it is still in an alarm state – and thus cannot be cleared

until the device is reset

Green indicates it has been acknowledged, is in its normal state,

and can now be cleared

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Activity and Alarm Management

The Alarm screen has two view possibilities

Normal - Alarms must be double-clicked to open and acknowledge

Combined – Alarm display and acknowledgement are on the same screen

– Single click selects the alarm

– Statistics and Multiple Alarm Selection are disabled

The option to change the look of the Alarm Management screen to combined

Alarm/Acknowledgement into the same screen can be found under what Menu/Ribbon?

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Activity and Alarm Management

Multiple Client System

If both can manage the same alarms only one should be allowed to do so

Enable “Maintenance/User & Preferences/System Preferences” option Show Alarm

Handling

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Activity and Alarm Management

Masking Alarms – The Mask button (or right-click menu) located on the Alarm screen

allows the alarm to be masked for a specified length of time

Masking an alarm removes it from the All Alarms tab and from any Filter tabs, and moves

it to the Masked Alarms tab.

Masking an alarm example:

– An alarm that cannot be cleared because the device is faulty and cannot be reset to

its normal state

– A Motion Alarm that is too sensitive and needs to be adjusted

Masking an alarm does not affect its status

Masked alarms can be opened, acknowledged and cleared

Masked alarms are not displayed in graphics

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Activity and Alarm Management

Masking Alarms – Select to mask an alarm

from the All Alarms tab or in a Filter tab and

clicking Mask.

Alternatively, click Mask when

acknowledging an alarm that has not

already been masked.

Set the duration of the mask

A second user may be required to confirm the

mask. This option is selected in the System

Preferences.

If switched on, this feature requires both the

logged in user and a second user in any

role to authorize an alarm mask

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Activity and Alarm Management

Clearing an Alarm Mask

A Clear Mask button is available in the Masked Alarms tab or after opening a masked

alarm.

This button clears the mask and returns the alarm to the All Alarms tab.

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Activity and Alarm Management

Alarm Instructions:

An Alarm Instruction is a single line of text, such as "Call Duty Supervisor". You can display

up to five of these instructions when using the “Acknowledgement" screen to specify what

to do when acknowledging an alarm

If you have selected an existing alarm instruction from the Selection screen, this displays

that instruction

If an existing instruction is displayed in Current Message, it is replaced by this instruction

when you select OK

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Activity and Alarm Management

Alarm Comments

An alarm comment is a single line of text, such as "Intruder Apprehended". When

acknowledging an alarm, a user can select one of these comments or type a different

comment using the keyboard

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Activity and Alarm Management

Alarm Commands

This screen enables a command to be associated with items such as monitor points or

readers. If the item generates an alarm, an associated command can executed by clicking

the Command button when acknowledging the alarm

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Activity and Alarm Management

Alarm Definitions

This screen enables the following alarm or event conditions to be specified:

Type Selected - This shows the type of alarm you selected in the Selection screen.

Alarm Condition - This displays the alarm message you selected in the Selection

screen.

Alarm Attributes – Defines the Priority, Color, Alarm Sound, Custom Routing type, etc

Instructions - You can specify up to five lines of instructions for the alarm

Email - Use this tab if you want details of the alarm to be sent by email to a selected

email recipient

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Activity and Alarm Management

Alarm Routing

Alarm Routing can specify where to send each company's alarms, and the times to send

the alarms. For example, you may choose to send alarms to one Symmetry client during

normal office hours and to another at other times

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Activity and Alarm Management

Alarm Reporting

Use this screen to:

Set up defaults to be used within the "Operation/Alarms/Definitions" screen.

Specify whether messages are to be reported by the server as alarms, events or not at

all and whether they are to be printed in real time.

Alter the standard alarm/event messages displayed to the guard.

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In- Class Exercise – Alarms

Ask Instructor for assistance if needed

1. Create a Filter for “All Door Alarms” include all readers on the system, using “At Wrong Door”, “Door Forced”, and Door Held Open” messages

2. Mask an alarm from “Monitor Point 1” for 60 Seconds

3. Create a custom Alarm Definition that will display the following alarm type: “Door forced” on all doors:

a. Custom sound and color

b. Priority of 10

c. Alarm Routing type “Custom Alarm”

d. Custom Instruction “Check the door”

4. Define a Standard Comment that states “All is clear” (to be used when ackowledging an alarm)

Inform Instructor when complete

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Symmetry Video Management

The Digital Video Management option provides integration with a variety of CCTV and

Digital Video systems.

This option enables video images to be viewed, recorded and replayed from easy-to-use

screens within the Symmetry software

The Digital Video Management option provides an open platform that supports a variety of:

IP cameras

Symmetry Network Video Recorders (NVRs)

Digital Video Recorders (DVRs)

Please check with your local sales rep for the latest integration information!!!

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Symmetry Video Management - Licensing

The Maintenance/Licensing/System Licenses ribbon allows the installation and

registration of licenses for optional software modules, or for packages that extend the

capabilities of the Symmetry software.

To add a license perform the following:

Click the Add button

Enter the serial number given to you when the license was purchased

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Symmetry Video Management - Licensing

An activation code can obtained in one of the following ways:

Automatically over the Internet by selecting “Activate your license via

the Internet”

By accessing the registration website and entering the required

information

– (The login username and password are provided on the

Software License Certificate)

By phone using one of the numbers displayed

Click OK.

– Restart the Symmetry software if the required options are

not displayed

The maximum number of cameras is license dependent!

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Symmetry NVR

The NVR records video from all digital video cameras that are assigned to it.

Typically, the repositories use separate network-attached storage, but it is allowable to

use any local or network-accessible disk.

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Symmetry NVR

There can be multiple NVRs in the same system.

Each requires a separate PC, which can be a Symmetry server, client or any other suitable

PC on the network.

An NVR can be shared by more than one Symmetry company.

Video stored by an NVR can be replayed using the "Home/Video & Audio/Video

Playback" screen.

Each NVR stores the details of the cameras that are assigned to it. Any changes in

the Symmetry software are automatically downloaded to the NVR.

Installation of a Symmetry NVR is recommended on a physical computer, and not in a

Shared Virtual Machine!

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Symmetry NVR

Tasks carried out by an NVR

Manages the storage of recordings for all cameras that are assigned to it.

Determines the recording mode. An NVR can be set up to record on demand (as a result of

user actions in the Symmetry software or according to a specified schedule), continuously

or never. The default mode is "on demand".

Retrieves video for playback. For example, for the "Home/Video & Audio/Video Playback"

screen.

Provides a web interface that allows you to configure and monitor the NVR (see below for

further details).

Purges old video automatically, based on purging rules defined in the web interface.

Communicates alarms and events to the Symmetry software.

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Symmetry NVR Definition

You can define NVRs using the "Install/Video & Audio/Digital Video-NVR" screen.

The screen also allows access to the NVR web interface

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Symmetry NVR Web Interface

The web interface allows you to manage the recording capabilities of the NVR

If the Installer password is changed in Symmetry it will need to be updated on each NVR

manually!

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Symmetry CompleteView

Symmetry CompleteView is a suite of seven

software applications

Symmetry CompleteView options include:

Symmetry POWERPROTECT NVR - Systems

provide from 1TB to 40TB of storage, with an

88TB expansion option

Symmetry TOUCHVIEW Mobile – Symmetry

TOUCHVIEW Mobile offers mobile apps for the

iPhone®, iPad®, iPod® touch and Android™

smartphones

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Basic Video Programming

Installing IP cameras from the Install/Digital Video ribbon

The Digital Video Device selection screen can be used to set up devices such as digital

video servers, recorders and cameras

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Basic Video Programming

Use the Camera settings screen to define the settings for an IP camera

Description - Enter a unique name for the device

Address – Enter the IP Address for the IP cameras

User Name and Password - Enter the username and password of the camera you are

adding. This will allow Symmetry to connect as the camera’s user and enable live video to

be displayed at Symmetry clients

Connect - Use this if you want to display live video from the camera in the Configuration

Settings tab

Click Save, then Close

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Basic Operation – Virtual Matrix

Simultaneously displays multiple live images from

digital video cameras

Up to 72 simultaneous live images per PC, depending

on PC specifications

Includes controls for camera pan, tilt, zoom and focus

Instant record feature

Camera sequencing

Camera tours

Supports display of web pages

Alarm and activity display

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Basic Operation - Video Playback

Save, print and export images.

Instant replay feature

Allows easy replay of video recordings

Filter options enable recordings to be located quickly from the database

Simultaneous replay of up to 4 recordings per client.

JPEG picture or video clip export

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Basic Operation - Tagging

Tagged recordings are produced by, for example, a Record Video trigger command or user

recording. They are prevented from being overwritten and enables easy playback.

Also supports tagging by a user-applied "bookmark”

Playback recording from alarms or events via history reports or Home/Monitoring/Alarms

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Video Integration with Access Control

Identity Verification - Operators can compare the live image of a card holder who is using

a reader against their stored image

The Identity Verification menu allows for viewing remotely and cross verification of the

live image of the card user and their stored image

* Identity Verification will be covered next in this training

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Video Integration with Access Control

When there is a transaction from a known card at an associated reader, the

stored image of the card holder or visitor is displayed next to the live image

This enables an operator to compare the live and stored images to verify the

person's identity

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Video Integration with Access Control

Graphics Integration - Live video can be played from a graphic, such as a floor

plan or map of the building

Digital video and CCTV switcher cameras can be added to the graphics

screen.

Adding cameras to a graphic makes it easy for you to locate a camera on the

“Graphics" screen and view live video from that camera

Right-clicking the icon for an IP camera displays the following options:

– Live Video

– Start Recording

– Stop Recording

– Command Center

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In-Class Exercise – Video Management

Ask Instructor for assistance if needed

1. Open Symmetry software and select Install - Digital Video to add a

Symmetry encoder or AXIS camera.

2. Add a Description, using Training Encoder 1, the IP address (as provided by

your Instructor), and the encoder's Username and Password.

3. Select the Connect button to view the camera’s video.

Inform instructor when finished

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Identity Verification

This screen enables you to monitor the identity of people at "entry points" to the site

and control access at those entry points.

An entry point is a reader at a door, barrier, turnstile or other device that controls access.

Up to nine entry points can be monitored simultaneously.

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Identity Verification – Entry Points

Entry points can specify entry points to the site. Entry points are used in views, as

configured in the "Setup/Identity Verification/View" screen.

An entry point can contain up to 3 cameras and up to 3 Predefined commands

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Identity Verification – Identity Views

Use this screen to specify the entry points to

include in a view and the order of the entry

points in the view. A view can contain up to

nine entry points.

An entry point can be in more than one view

but you cannot have two entry points in the

same view that use the same reader.

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Identity Verification – Data Titles

Use this screen to specify card and personal information to display in the

"Home/Identity/Identity Verification" screen for card holders and visitors.

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In- Class Exercise (Optional) – Identity Verification

Ask Instructor for assistance if needed

1. Create two entry points, one for each reader. For the purposes of this exercise,

include the IP camera you added earlier to each entry point.

2. Create an Identity View which includes both entry points.

3. Customize the Setup/Identity Verification/Data Titles, using the three Card Holder

Data Titles you created previously, changing them to use the same font but with

unique colors.

Inform Instructor when complete

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Basic System Administration

QUESTIONS?

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Advanced System Configuration (pg 159-177)

Symmetry Training

Symmetry™ v 8.0.2 Essentials Certification

Module 7

Advanced System Configuration

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Advanced System Configuration (pg 159-177)

Objectives

Describe how to configure and create User Roles and Accounts

Configure System and Client Preferences

Install and configure Graphics

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Advanced System Configuration (pg 160-161)

User Roles

A User Role defines a set of access permissions to

ribbons, screens and options in the Symmetry software.

Additional options are also available for definition

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User Roles

A User Role allows users the following permission levels:

View-only access

Modify access

Delete (full) access

No access at all

Most changes take effect the next time the user in the role logs in

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Advanced System Configuration (pg 162-163)

User Accounts

User Account - A person who is allowed to use the Symmetry software

Default User Account information can be found in the Symmetry v8.0.2 Software

Installation Manual, page 35

Includes Visitor Management Users - User accounts created by Allow Visitor

Management Login for this Cardholder in the "Home/Identity/Card Holders" screen are

visible only if this option is selected.

Defines security features such as Password Expiration by account and Secure Logon to

the Symmetry software using a fingerprint or Smartcard reader.

Provides for personalization with selection of a Language Pack for this account that

presents text in that language upon login.

Other features include permitting Enable Clear All Alarms and restricting the duration of

Instant Replay of recorded video

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Advanced System Configuration (pg 163)

User Accounts - Setup

Passwords

Enable Password Expiry - Select this option if the password is to expire after

the number of days specified in Duration

Enable (check box) - The option is automatically deselected if a user provides

an incorrect password a specified number of times, as determined by the

Maintenance/User & Preferences/System Preferences setting “Limit Invalid

Logon Attempts”

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Advanced System Configuration (pg 164)

User Accounts - Setup

Passwords by default, are 5 characters in length

Strong Passwords criteria:

The minimum length for a strong password is 6 characters

At least one numeric character

One uppercase character

One lowercase character… and…

One punctuation mark

– Allowable are . / , / ! / ; / : / ? / -

A strong password will not be able to contain any full word of the user's name.

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Advanced System Configuration (pg 164-165)

User Accounts - Options

Language

This option allows the selection of a different language for the user. When the user logs

in the system will display text, such as in menus and screens, in the selected language

Home Screen – This option allows the selected Home Screen to be displayed

automatically when the user logs in

Lock Position prevents the user from being able to close, adjust the size, or change the

position of the home screen

The Home Screen is configured under the Maintenance/User & Preferences Ribbon

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Advanced System Configuration (pg 165)

User Accounts - Options

Task list - This option is relevant to task processing and assignment

All Users - The user is able to view and process any task, irrespective of the user or role it

is assigned to.

Same User Profile - The user is able to view and process any task assigned to the user's

own role, or any user who has that role.

User Only - The user is able to view and process only tasks assigned to the user or to the

user's own role.

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Advanced System Configuration (pg 166)

User Accounts - Options

Ignore/Bypass Permission Filters - This option allows the user account to

bypass any permissions set up in the Permissions screen for items such as:

– Card holders

– Cameras

– Readers and reader groups

Enable Permission - This option allows the Permissions button to be available

in screens available to that user

Enable Clear All Alarms - This option will enable the user to use the Clear

option on the Alarm screen

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Advanced System Configuration (pg 167)

User Accounts - Options

Status Tool Bar is an IDS function. This provides an additional ribbon for managing the

Intrusion Detection System

Only Show Badge From Alarm - If selected, this option will preview the card holder’s

badge design only when clicking the Card button in the Home/Monitoring/Alarms

Acknowledgement screen.

– If not selected, the card holder’s record opens.

Instant Replay - This option specifies the maximum period of recorded video that can be

reviewed in the Video Replay screen, when accessed by selecting Instant Replay in the

"Home/Video & Audio/Virtual Matrix" screen.

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Advanced System Configuration (pg 168-170)

System and Client Preferences

There are two Preferences menus: System

and Client.

The System Preferences menu allows the

selection or observance of many optional

configurations that affect the entire system.

The System Preferences “Settings” tab

provides a broad cross section of options that

range from 7-Day Advance Notification of

Holidays to Strong Password settings to

Default Language Pack.

The Alarm Settings tab contains selections

for managing/recording system alarms.

Examples: Save Alarm Comments, Purge

Daily Logs, and Show Alarm Handling.

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Advanced System Configuration (pg 168-170)

System and Client Preferences

There are two Preferences menus: System

and Client.

The System Preferences menu allows the

selection or observance of many optional

configurations that affect the entire system.

The Card Settings tab provides a broad

selection of configuration and automation

with respect to cards administration: From

Auto Set Unused Cards Expired setting to

requiring that Visitor Escort is Mandatory.

The Digital Video tab defines the location

and login credentials of the Symmetry

Database for digital video cameras/encoders

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Advanced System Configuration (pg 172-173)

System and Client Preferences

The Client Preferences menu provides

selections that only affect how the Client

you are on operates

The Client Preferences “Settings”

tab provides options Auto Logoff Time

and Background Image selections,

among others.

The Alarm Settings tab contains

selections for managing alarm sounds

and how Alarms and Graphics appear

on this computer. This includes

selecting multiple alarms on the

Home/Alarms ribbon

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Advanced System Configuration (pg 173-174)

System and Client Preferences

The Client Preferences menu provides

selections that only affect how the Client

you are on operates

The Account Settings tab provides a

method of setting a Windows account

to automatically logon to this

computer for convenience. This is less

secure.

The Digital Video tab provides for

identifying where the client will look to

find recorded video.

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Advanced System Configuration (pg 174)

In- Class Exercise – Preferences

Ask Instructor for assistance if needed

1. Log into the Symmetry Client (if not already)

2. Select under System Preferences:

1. Allow Engineer Access

2. Strong Password

3. Select under Client Preferences:

1. Auto Logoff time 10 minutes

2. Enable Multiple Alarm Selection

Inform Instructor when complete

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Advanced System Configuration (pg 175-176)

Graphics

Typically a map or floor plan with icons representing system devices

Allowable file types are:

bmp

jpg

wmf / emf

dxf

Assign devices (or groups), cameras, and/or additional graphics

Define Permissions

User roles who can use this graphic

NOTE: The Instructor will now demonstrate the graphic programming process. Observe

the steps and you will later be directed to conduct these same steps on your system.

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Advanced System Configuration (pg 177)

In- Class Exercise – Roles & Graphics

Ask Instructor for assistance if needed

1. Add and Configure a Graphic

1. Add all Doors, Monitor Points and Auxiliary Outputs to the Graphic

2. Have the Graphic display on a Door Forced Alarm

2. Create a new Role and User Account (Limited Guard Permissions)

1. Role should only have Modify permissions for Application/Logoff

2. Role should be allowed to Modify Alarms and View Graphics on Home ribbon

3. Account should have a Home screen of the Alarm Screen that cannot be closed

Inform Instructor when complete

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Advanced System Configuration

QUESTIONS?

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System Architecture (pg 178-195)

Symmetry Training

Symmetry™ v 8.0.2 Essentials Certification

Module 8

Advanced System Configuration

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System Architecture (pg 178-195)

Objectives

Describe Symmetry Database Management

Identify the Symmetry System Services

Demonstrate the Disaster Recovery Process

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System Architecture (pg 179)

Database Management

The Database Engine

The core of the software system and is responsible for recording all programmed items

and historical events in the system’s production databases

Microsoft SQL Server is employed in all Security Management System products:

SQL Server 2008 R2 Express is used for Symmetry Business and Professional editions

– SQL Server Express 2008 R2 is free

– Limitation on database size raised from 2 GB to 10 GB

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System Architecture (pg 179-180)

Database Management

The Database Engine

Microsoft SQL Server 2008/2012 is used with Symmetry Enterprise and Global editions

Requires a license - all Symmetry Client computers

Must be purchased

Suitable for high-end solutions requiring expanded system capacities and larger

databases

In the installation of SQL Server with the Symmetry Business & Professional editions

the Microsoft SQL Server Management Studio is installed

This tool that may be used to view the system databases and their properties

In can be found under Windows Start/All Programs in Windows 7

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System Architecture (pg 180)

Database Management

The Database Engine

When installed it creates a set of SQL system databases that contain specific data about

the installed instance of the SQL engine

This data is used to manage the database engine itself and record information about

other user production databases

Example SQL system databases are:

– Master

– Model

– MSDB

– TempDB

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System Architecture (pg 180)

Database Management

The Database Engine

The Symmetry software installs new databases unique to the Security Management

System.

Each has a specific purpose and none are optional in a fully functional system.

The following are examples of the databases, each a variation of the name multiMAX.

– multiMAX Card Holder related data

– multiMAXImport Imported card data from Excel or CSV

– multiMAXTXN Transaction data

– multiMAXTxnOps Non-card holder configuration data

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System Architecture (pg 180)

Database Management

The Database Engine

Windows Explorer can be used to view the SQL and Symmetry (multiMAX) physical

database files

The default location of the system databases for Symmetry Business and Professional is:

<Drive>:\Program Files\Microsoft SQL

Server\MSSQL10_50.MSSQLSERVER\MSSQL\Data

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System Architecture (pg 181-183)

Database Management – Shared Folders

With Symmetry Enterprise, if using a Separate Database server, you will need to have the

Microsoft SQL\Backup folder set for a Network share

Non-separated database servers will need a Network share folder for Backup and Archive

functions

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System Architecture (pg 183-186)

Backups and Archiving - Backups

A backup, which can be produced using the "Operation/Data/Backup" screen, is a

copy of the data in the Symmetry databases.

A backup enables your data to be recovered in the event of a computer fault

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System Architecture (pg 183-186)

Backups and Archiving - Backups

Prior to performing a backup several steps must be taken.

Enable File Sharing and Network Discovery

Create a Shared Folder

Add the Windows User(s) which will need access to the folder

Enable Read/Write permissions for the user(s)

Highlight the user and click Share

This share must include the ACSUsers group and any other user than that which installed the

Security Management System software

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System Architecture (pg 183-186)

Backups and Archiving - Backups

A backup takes the form of a series of SQL "bak" files that include the following:

Configuration settings

Card details

Card transactions

Alarms & Events

Tasks

User activity stored in the Symmetry databases

– The backup also takes a copy of the multimax.ini and crf.ini files from

the Windows installation folder and places them into the network share

folder, with dated copies of the backup

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System Architecture (pg 183-186)

Backups and Archiving - Backups

Performing Backups

Select the backup location (must be a network destination)

– Ensure the Symmetry Service account has rights to the location

Use the Immediate option to start the backup process immediately

Use the options in the Timed Backup area to configure the backup to occur at

a specified time on selected days.

– The files copied to the backup location have the current date and time appended to

the filenames

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System Architecture (pg 186)

Discussion Points….Backups

1. When should a Backup be performed?

2. Database Backups in relation to the “Purge Daily Logs After” setting?

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System Architecture (pg 186-187)

Backups and Archiving - Archives

An archive is a copy of the historical transaction data from the Symmetry database

Transactions

Alarms

Events

User activity

The archive is stored in a *.bak file in a specified location.

When producing a report, such as in the "Reports/History/Activity" screen, you can choose

an archive as the reporting source

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System Architecture (pg 186-187)

Backups and Archiving - Archives

Performing an Archive

Archive Location - Choose the folder in which to store the archive. This must be a

network drive.

– If you want to use a folder on the local PC, it must be a shared folder.

– This share must include the ACSUsers group and any other user than that

which installed the Security Management System software

Period to Archive - This specifies the amount of the log that is to be archived

All information in the log that is dated between Earliest Un-Archived Log and Archive

Log End Date (inclusive) will be archived

The file copied to the archive location have the date range included in the archive as

well as the current date and time appended to its filename.

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System Architecture (pg 187)

Reports

System Reporting provides for comprehensive reports in these categories:

History

Identity

Configuration

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System Architecture (pg 188-189)

Reports

History group provides:

Activity – Produces full details of previous alarms and events.

User Audit – Lists previous user actions within the screens of the Symmetry software.

Onsite Times – Lists the amount of time card holders have spent on site. The report can,

for example, be used to verify contractor invoices.

Cardholders Onsite – Lists the cards that are currently on site. The report could be used

by emergency services.

Patrols – Produces information about previous patrol tours (see the Guard Patrol Manager

Installation & User Guide). The report provides details of when patrol tours were started

and completed and any rule infringements.

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System Architecture (pg 188-189)

Reports

History group provides:

System - This report is for Engineer use only, and enables the content of the

system log to be examined. You may be asked by Technical Support to provide

this report.

Video Archive Audit – Examines the date and time of each recording stored in

a video storage folder of a Symmetry NVR, and shows the date and time of the

most recent recording for the selected camera(s).

Predefined Reports – Enables you to run a report that has been previously set

up and customized from the "Reports/Configuration/Predefined Reports" menu.

You can run the report manually or automatically at scheduled intervals.

– Predefined reports enable you to set up a library of your favorite

reports, which saves time if you need to run the same report

frequently.

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System Architecture (pg 190)

Reports

Identity group provides:

Cards – Lists the details of how cards have been set up in the

"Home/Identity/Cards" or "Home/Identity/Visitors" screen.

Access – Enables you to produce different types of access-rights listings:

Card holders who can use a specified door.

Cards that are to expire between specified badge or inactive dates.

Cards unused for a specified number of days.

Cards using a specified access code or time code.

Card holders who can use a specified floor/output group or reader group.

Doors that can be accessed by a specified card.

Visitors - Produces a report of current, previous or future visitors. You may, for

example, want to run a report that shows all the visitors expected on a specified

date.

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System Architecture (pg 190)

Reports

Identity/Visitors - The system provides extensive visitor reporting capabilities:

“Reports/Identity Reports/Visitors" – You can list details of visitor cards.

"Reports/Identity Reports/Access" – You can list details of the access rights of visitor

cards.

"Reports/History/Activity" – You can view previous alarms and events generated by

visitors.

"Reports/History/Cardholders Onsite" – You can find out which visitors used an

Entrance reader.

"Home/Identity/Locator" – You can find out the current location of selected visitors.

"Home/Identity/Muster" – The muster (roll call) report includes visitors.

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System Architecture (pg 190)

Reports/Configuration

System Configuration – Displays a tree view of the software as licensed and configured.

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System Architecture (pg 191)

Reports/Configuration

Reports – Enables you to produce a large number of different reports to view how readers,

holidays, time codes, users, commands, etc. have been set up.

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System Architecture (pg 191)

Reports/Configuration

Predefined Reports – Allows you to define customized reports to run from

"Reports/History/Predefined Reports".

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System Architecture (pg 191)

In- Class Exercise – Backup and Archive

Ask Instructor for assistance if needed

1. Perform an Immediate Backup

2. Perform an Archive from the first day available to yesterday

3. Run an Activity Report and select the Archived data

Inform instructor when finished

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System Architecture (pg 192)

Symmetry System Services - Symmetry Service Monitor

Created during the install process

Available from the Windows Taskbar

Provides easy access to all Symmetry services, as well as to the SQL Server service.

Stopping, starting and viewing the status of all services may be conducted from this single

applet

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System Architecture (pg 192-193)

Symmetry System Services - Symmetry Service Monitor

Service Monitor Interface

The fields and options in the dialog have the following meanings:

Network Name - The name of the PC on which the services are running

Polling Interval - This determines how often the Service Monitor refreshes the dialog (to

reflect the current status of the services)

Stop - Stops the selected service

Start - Re-starts the selected service

Refresh - Refreshes the dialog box

Show All Services - When selected, all Windows services are listed. When deselected,

only those services relevant to the Security Management System are listed.

Close - Closes the dialog box. This does not stop any of the services, and you will still

be able display the dialog again by double-clicking the icon in the System Tray.

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System Architecture (pg 193)

Symmetry System Services - Symmetry Services Functions

The following are some of the responsibilities of the Symmetry Services and Microsoft

Services related to the Security Management System

The MSSQL Server Service manages all system database files and processes all

Transact-SQL statements invoked by client software applications, such as those sent

from the Symmetry Clients.

The SMS Services service is responsible some of the following Symmetry

functions:

– Downloading

– Uploading

– Scheduled commands

– Network messaging

– Import functions

– Tagging DVR transactions

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System Architecture (pg 194)

Symmetry System Services - Symmetry Services Functions

The following are some of the responsibilities of the Symmetry Services and Microsoft

Services related to the Security Management System

SMS Transaction Service is a dependency service as well, which means that the SMS

Services must be started before it can start. Among other functions, this service

processes alarms, trigger commands, logging system/node transactions, and processing

and display of current activity.

SMS Client Service: The communications service, which runs on the server and each

client.

NOTE: The services that run on the server are essential for system operation and must be running continuously

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System Architecture (pg 194)

Symmetry System Services - Discussion Points….

1. The SMS Services service is a Dependent Service, what does that mean?

2. What happens to SMS Transaction Service if the SMS Services Service stops?

3. If the Symmetry Server shuts down and restarts what is a way to ensure the SMS

Services starts back up?

4. What is a recommended practice when it comes to the service “Log On” account?

NOTE: The services that run on the server are essential for system operation and must be running continuously

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System Architecture (pg 195)

Symmetry System Services - Disaster Recovery

System Database Restore

To perform a System Database Restore, complete the steps as described in the

Software Installation Manual, Appendix G

When finished, run the ReAssignPerms.exe file from:

“Installation Media\Symmetry\Disk1\DB\Recovery” (v8.0.x path)

The Windows user (if not who installed Symmetry) must be a member of the

ACSAdmin group to restore a database!

NOTE: Ensure that all clients have been closed and that the backup files are in the default location

Your Instructor will demonstrate the database restoral process,

you will then be asked to repeat the process

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System Architecture (pg 195)

In- Class Exercise – System Restore

Ask Instructor for assistance if needed

1. Delete all Cardholders via the Bulk Card Amendments (Home/Identity ribbon)

2. Perform a Restore procedure of the multiMAX database

Inform instructor when finished

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System Architecture

QUESTIONS?

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Troubleshooting & Best Practices (pg 196-209)

Symmetry Training

Symmetry™ v 8.0.2 Essentials Certification

Module 9

Troubleshooting & Best Practices

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Troubleshooting & Best Practices (pg 196-209)

Objectives

Hardware Maintenance and Test Procedures

System Tools

Best Practices

Uninstalling Symmetry

Cold-start the NIC4

Flattening a Node

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Troubleshooting & Best Practices (pg 197)

Hardware Installation Considerations

General Design Preparation

System design considerations should include computer(s) specifications, electronic

hardware specifications, the operating environment and the Local Area Network

architecture/limitations

Site schematics detail placement and which node/controller types will be utilized

Review the Site Schematic Check List, located in the M2150 Design Guide, Appendix D

NOTE: The EN-DBU cannot be converted into an EN-LDBU, likewise the EN-LDBU

cannot be converted into an EN-DBU.

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Troubleshooting & Best Practices (pg 198)

Hardware Installation Considerations

Primary power and site grounding should be addressed.

All cabinets MUST be grounded for proper operation and provide ample

power/current to operate internal and external components

The M2150 Design Guide pgs 29-31 provides guidance for planning and installation.

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Troubleshooting & Best Practices (pg 198)

Hardware Installation Considerations

Wire and Cable Requirements

For 20mA (Card Readers/Nodes) and RS-485 (Remote Controllers)

it is especially critical in data communications to employ supported

wiring types, otherwise communications may be affected or

rendered non-functional.

The M2150 Design Guide pg 32, SR-Node Installation & Migration

Manual pg 74, or the controller’s installation document provides

guidance for wiring types and distances for planning purposes.

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Hardware Installation Considerations

Noise Suppression

Door releases or other inductive loads (relays) should contain noise suppression

devices.

Some lock devices have internal noise suppression and so no action is typically

needed in those instances

For DC devices a 1N4004 series suppression diode (or an MOV for AC

suppression) is required to protect circuitry from failure and severe damage.

The M2150 Design Guide pgs 27-28 provide guidance for noise suppression

planning and installation.

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Hardware Installation Considerations

M2150 Nodes/controllers

Dipswitch settings to allow for multiple forms of communication and other add-in

devices.

The Controller Installation Guides provide guidance for DBU/DBC dipswitch

settings for Node Addressing and Port Usage and DC dipswitch settings for

remote controller addressing

Common choices are the COM D settings for a single NIC4 installed in the COM

D socket and for an optional secondary NIC4 in the COM E socket

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Hardware Installation Considerations – SR-Series LED Operation

The LEDs on the SR-Series boards can be useful when testing system operation or

during troubleshooting; these are examples:

SR-PCU

DS1 (RS422 Rx upstream) – Flashes when there is Rx communication activity

on the upstream (towards host) line of J2 (pins 1 and 2).

DS2 (RS422 Tx upstream) – Flashes when there is Tx communication activity

on the upstream (towards host) line of J2 (pins 7 and 8).

SR-DBU

LED1 (ON LINE) – Lit when the SR-DBU has received a message within the

last 30 seconds from the Symmetry client that is managing the LAN, hardwired

or dial-up chain.

LED2 (OK) – Flashes once per second when the SR-DBU is functioning

normally.

LED3 (PWR) – Lit when the power is connected.

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Hardware Installation Considerations – M2150 LED Operation

The LEDs on the M2150 boards can be useful when testing system operation or

during troubleshooting; these are examples:

LEDs on the 2DBC

LED2/1(Readers) - Illuminated when the reader is connected properly

LED3 (DC COMMS) – Illuminated when an external door, alarm or output

controller is connected.

LED9 (OK) - When the panel is functioning correctly, this should flash once per

second

LED12 (12V) – Illuminated when the 12VDC supply is connected

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Hardware Installation Considerations – M2150 LED Operation

The LEDs on the M2150 boards can be useful when testing system operation or

during troubleshooting; these are examples:

LEDs on the 8DBC

LED21 (12V) – Illuminated when the 12Vdc supply is connected.

LED27 (OK) – When the 4DBC is functioning correctly, this should flash once

per second

LED31(CLA) – Flashes to indicate HOST COM A (COM A) port usage.

– 1 flash = port in use

– 5 flashes = port not used (RS232, NIC1 or NIC2 port set to Normal Comm

port usage)

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Software Programming – Nodes and Readers

When defining Nodes and Readers a common choice to be

made is regarding the Wiegand Format in the Node Definition

and the Reader Type selection in the Reader Definition

Select the Wiegand Format in the Node Definition first for the

type of cards the Node will use

Combination formats are also available (e.g., G4Tec 32-bit &

STD 26-bit HID)

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Troubleshooting & Best Practices (pg 200)

System Tools - Multimax Service Status

The MultimaxServiceStatus.exe utility is located under the root folder Program

Files\Security Management System

MultimaxServiceStatus.exe Utility

This utility provides a means of viewing and debugging software-to-video device

communications

Communication to digital video devices utilizes an XML messaging format, and

system devices are constantly being polled through services

The success or failure of these communications is continually being recorded per

device, and may be observed in real-time using this interface.

This utility provides the capability of debugging hardware chains

– If problems exist with software/services

– The IP device is failing to respond

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System Tools - Video Status

The Maintenance/Video/Video Status option provides a view of the

current status of Symmetry NVRs and any digital video cameras that can

have video recorded by an NVR.

The Video Status tool does not include information about cameras

connected to third-party DVRs being used in the system.

The Analyze button provides a means for ad-hoc analysis (refresh).

The Settings button allows for choosing updating intervals and

warnings of specified conditions

Clicking the Save button also captures the Windows Application log

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System Tools - System Time Screen Options

Current Time - This displays the current date and time, the computer's time zone and whether the computer is currently running within standard or daylight-savings time.

Send Time To Controllers - Select this option if you want to update the date and time at all nodes in the system (not just those connected or controlled by this computer) when you select OK.

Sync Scheduled Commands Now – May be needed when a system is first commissioned or the server is offline for a long period of time to synchronize the database with the commands stored in the Nodes

Simple Network Time Protocol: The Windows Time Service or Simple Network Time Protocol (SNTP) synchronizes the time between servers, clients and other network devices such as DVRs, encoders and IP cameras.

Time synchronization is critical to optimum system performance and should always be implemented

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Best Practices / Considerations

Digital Video Motion

DO NOT setup 24/7 motion on a busy area for recording with the NVR

Add intervals (if possible) to record on Motion during non-peak or busy

times

Ensure that Motion is setup in the video device to detect only the motion

event that needs to be recorded (avoid simple light change)

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Best Practices / Considerations

Software Installation & Upgrades

System Requirements – Ensure the computers (Server NVR’s and Client

workstations) meet the required specifications

Review the System Requirements applicable to the Symmetry version you

are installing, located in the latest version of the Software Installation

Manual or on our Partner Area web site

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Best Practices / Considerations

Software Installation & Upgrades

When installing an upgrade of the Symmetry software onto an existing server,

ensure that the old software is removed.

Also ensure that the “Security Management System” and the “Microsoft SQL

Server” folders are deleted from Program Files prior to installing the new version.

Ensure you have Administrator Rights or that a System Admin is present when

applying Service Packs

If switching Symmetry from Workgroup to Domain network, follow process defined

in the September 2012 Technical Newsletter

Uncheck the LAN Chain “Enable” box if you are pre-configuring a system to avoid

unnecessary taxing of server resources

NOTE: The Symmetry licensed module that allows integration with the Microsoft Identity

Integration Server (MIIS) is no longer supported.

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Best Practices / Considerations

Workgroup or Domain Installation

Workgroup

Workgroup requires Local Administrator rights to install the software

– In a stand-alone application (Server\Client – One Machine) ensure the

ACSUsers group privileges are assigned to all who will be accessing

the Symmetry software

– If more than one computer in a Workgroup environment is needed

(Server machine, one or more Client machines) ensure File and Print

sharing are enabled and that there is a common Windows User

account with the correct privileges assigned to all computers accessing

the Symmetry Server

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Best Practices / Considerations

Workgroup or Domain Installation

Workgroup

Workgroup requires Local Administrator rights to install the software

– The SQL Server database cannot be on a different machine to the

Symmetry Application Server as authentication paths needed between

the two are not available.

– Ensure that, for the accounts assigned to run the SMS Services, that

the passwords do not expire, and that those passwords do not change

– Workgroup installations can be conducted in offsite

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Best Practices / Considerations

Workgroup or Domain Installation

Domain network

Domain installations MUST be conducted at the customer’s site and requires pre-

planning and coordination with end user’s corporate IT department for

Administrative logins.

For Active Directory information, refer to the Security Management System

Software Installation Manual: Post-Installation Tasks section and the

Directory/LDAP Authentication Module Install and User Guide

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Best Practices / Considerations

Windows Automatic Updates are known to impact overall performance to

Windows and/or conflicts with applications such as Symmetry.

Refer to the latest Microsoft Security Updates document for a list of what Microsoft

patch has been successfully applied and passed superficial tests with the Symmetry

installation

Check with Technical Support or the Partner Area for the latest Microsoft Security

Updates

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Best Practices / Considerations

For Clustering Architecture, the system design should place comms/chains on

the server(s) to ensure reliable failover communications

Consultation with the AMAG Professional Service Team if Clustering

Architecture is planned

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Best Practices / Considerations

Upgrading of Systems

When installing an upgrade of the Symmetry software onto an existing server, ensure that

the old software is removed. Also ensure that the “Security Management System” and the

“Microsoft SQL Server” folders are deleted prior to installing the new version.

When importing an old database into a newer version ensure that the database is

converted.

Ensure when installing a service pack to a new installation that the old database is

converted.

Ensure when restoring a database ensure that the reassignperms.exe is performed.

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Best Practices / Considerations

Network Setup

Computer Names – Do not use the underscore character in computer names.

IP addresses – A static IP address must be used for any type of server, or for a client

that is managing one or more LAN chains.

Printer Setup – If scheduled reports are to be generated (found under

"Reports/Configuration") ensure that:

The printer has been set up in both the user account and in the client services

account on each client where scheduled reports are to be generated.

If more than one printer is used, they are installed in the same order in both

accounts.

The Symmetry software is running at the specified client

If the printer is USB, connect the cable to each port after driver installation

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Best Practices / Considerations

Network Setup

Loss of Network Communications – If a client loses its network

communications to the server, the client will continually attempt to re-establish

communications over a period of time (default time of 10 minutes, as specified by

the NCCT parameter in the multimax.ini file).

During this period, the client may appear to be 'locked up'. If communications

are not re-established, the client reboots automatically.

This process continues until network communications are restored.

This automatic reboot process should be tested thoroughly during system

commissioning.

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Best Practices / Considerations

Network Setup

Ports and Firewalls

Refer to Appendix F in the Security Management System Software Installation

Manual: Port Usage for details on ports used by the Symmetry software.

Firewalls should allow traffic across appropriate ports

For Access Control LAN Chain Communication, Symmetry Software uses Port

3001 TCP (NIC module communication to/from controllers)

– If a separate Symmetry database server is used, this uses inbound

connections on TCP/UDP port 1433/1434.

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Best Practices / Considerations

NIC Programming - May be conducted on any computer (Symmetry server or

client is not required)

It is recommended to program NICs in the field when installed in the

Node/controller using a laptop

Ensure that the NIC is on the same LAN as the programming PC

– If an IP Address comes up RED when finding a NIC on the network with the

CoBox utility, it cannot be programmed

This will eliminate LAN/WAN programming issues or restrictions on existing networks and

provides for a confirmation of the functionality of a Node and NIC prior to connecting to a

LAN

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Best Practices / Considerations

NIC Programming - May be conducted on any computer (Symmetry server or

client is not required)

Use the latest version of using the provided COBOX.exe utility.

In Windows Network Setup on the programming computer add a static IP

address in the APIPA class/range (e.g. 169.254.x.x).

Upon successful completion of the NIC programming

– Select the Check Node button in the COBOX.exe utility and ensure you

receive “Node Responded OK” to verify both NIC and Node can

communicate to a client.

Note: If you added a temporary APIPA address into your computer be sure to remove

it before proceeding with the Check Node function.

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Best Practices / Considerations

NIC Programming

Basic communication issues between the NIC and Node, or the Node to

downstream Nodes, can be caused by a simple baud rate mismatch and Node

addressing issues:

Confirm the baud rate is consistent on ALL Nodes in a chain and the baud rate

programmed in the NIC matches that selected on the Node

Confirm that the first Node in a chain is addressed as 1.

If receiving a message in the Maintenance/Communication/Client which

includes MRX, “flatten” (cold reset) the Node in question.

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Best Practices / Considerations

NIC Programming

Ping Tests

The PING command tests the connection between two network Nodes by sending

packets to a host and then reporting the time it takes to get a response.

Possible causes of receiving host/network unreachable or destination host is

unreachable messages:

– Bad network connection

– The Node sending to could be down or off

– A firewall port blocking issue

– The ping message is being filtered out

– The communications timeout is too short

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Best Practices / Considerations

Database Software Programming

Authentication Mode - Installation of SQL Server for Symmetry Enterprise is

recommended using Windows-Mode Authentication for database user

permissions

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Best Practices / Considerations

Database Software Programming

Anti-virus Exclusions - In some cases, the use of anti-virus software can

significantly affect the performance of the Symmetry software, particularly if

Symmetry is required to manage a large transaction rate.

To maintain system performance, real-time scanning (which scans files as they

are opened) should be disabled.

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Best Practices / Considerations

Database Software Programming

Anti-virus Exclusions - The following folders should be excluded from anti-virus checks:

On the Symmetry Database Server:

– Program Files(or Program Files x86*)\Microsoft SQL

Server\MSSQL10_50.MSSQLSERVER\MSSQL\Data

On the Symmetry and all clients:

– Windows\System32\MSMQ

– Program Files(or Program Files x86*)\ Security Management System

– ProgramData\Security Management System

– ProgramData\Security Management System\Import

– ProgramData\Security Management System\Export

– ProgramData\Security Management System\Images

*Symmetry Edition specific

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Best Practices / Considerations

Default Settings

This menu allows you to setup default settings for:

Nodes

Readers

Monitor Points

Video Servers

Cameras

Reader Card Formats

Caution:

Create a copy of any Default Settings screen before creating a new record!

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Best Practices / Considerations

Default Settings – Reader Card Formats

This menu allows you to define each reader type used in the Node and

the allowable card formats

Up to 8 card formats are supported per Node

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Best Practices / Considerations

Software Programming

Time Codes (categories):

Time Codes may be defined in four separate categories: Access Rights, Scheduled

Command, Trigger Command, and General.

The purpose of these categories is to allow for segregation of times for each of these

discrete functions within the Symmetry system.

Defining a Time Code in the General category allows it be commonly used for all three of

the other functions

– This is NOT recommended for most systems since conflicts may arise in scenarios

such as assigning system Holidays where you wish some Time Code functions to be

allowed and others not on the Holiday date.

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Best Practices / Considerations

Cold Resets

Cold Start NIC4:

If necessary to reset the IP addressing of a NIC4, edit the COBOX Configuration settings

(.ini) file to allow the ColdStart option: AllowColdStart=1

– Once the Cold Start command is sent, and after the NIC4 reboots, it may be

necessary to add an APIPA address to your computer’s network configuration

to once again find the NIC4 when there is no DHCP server available

Cold Reset of a Node:

If necessary to reset the programming in a Node (for example, a Mismatched Database

transaction message is received) press and hold the Reset button at least 5 seconds

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