SymEx 2015 - Troubled Project Recovery, The Story of Firefighter & Hero
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Transcript of SymEx 2015 - Troubled Project Recovery, The Story of Firefighter & Hero
• 15+ years of experience in Project Management / Program Management,
particularly in the financial, telecommunication and manufacturing sectors
• Past experiences: Deloitte Consulting South East Asia, Mitra Integrasi
Informatika (Metrodata Group), Danamon Bank, and Mitsubishi Group
• Lecturer of Project Management, Postgraduate Program, Faculty of
Computer Science, University of Indonesia
• PMI Subject Matter Expert (SME), Chapter Volunteer of PMI Japan
Chapter and PMI Indonesia Chapter
• Panelist/speaker at conferences in US, Germany, Japan and others
insert photo
Terminated
Failed
Recovered
Successful
6%
12%
25%
47%
Significant number of projects are at risk every year. Of the 20,821 projects that were closed in the past 12 months in the firms surveyed, 37% were at risk and were either recovered or failed
Source: PM Solutions, 2011
Requirements: Unclear, lack of agreement, lack of priority, contradictory, ambiguous, imprecise
Resources: Lack of resources, resource conflicts, turnover of key resources, poor planning
Schedules: Too tight, unrealistic, overly optimistic
Planning: Based on insufficient data, missing items, insufficient details, poor estimates
Risks: Unidentified or assumed, not managed
Troubled Project
Understand the project tolerances first
Verify if the project is really in trouble
If the variance trends have exceeded acceptable levels of tolerance Project is in trouble
Tolerances
% Variance between planned & actual schedule
% Variance between budgeted & actual Cost
% contractual deliverables completed on schedule
% Variance between budgeted & used resources
Number of risks with high probability & impact
Indicators
No feasible dates on project completion
Key stakeholders are discontent
The morale of the project team has hit rock bottom
Never-ending scope creep
Missing priorities
Determine the current status of the project
Identify major threats, opportunities, and problems
Begin to consider recovery overall as the recovery team
Source: ESI, 2007
Is the project still important to project
sponsor?
Will the project still give value to
business/organization?
Is the project technology still viable?
Does the project still have key stakeholders’
buy-in?
Are there any contractual or judicial
disputes that make project unfeasible?
Can the project continue as planned
and defined ?
Are the resource needs to produce the desired
recovery available?
Are the vital signs are in acceptable range
Does PM/new PM have the interest and
capacity to do what needs to be done to recover the project?
• Set expectations with project sponsors first
• Worst-case scenario simulation
• Two choices:
– Continue
– Terminate
Addition : carry the work & resources to another project
Starvation: terminate work due to no resource
Extinction: terminate project immediately and release resourcesAbsorption : carry only the work to
another project
Improving communication
, stakeholder management,
62%
Redefining the project
(descope, extend timeline
etc), 60%
Adding and/or removing
resources, 58%
Resolving problematic
technical issues, 49%
Assigning the recovery project
manager, 36%
Source: PM Solutions, 2011