Symantec™ Endpoint Protection 12.1.6 FAQ

FAQ: Endpoint Security

1. What’s new with S1. What’s new with Symantec Endpoint Proymantec Endpoint Protection 12.1.6?tection 12.1.6?

With this latest release, Symantec Endpoint Protection 12.1.6 now has features specific to the embedded platform. This change

removes the need for the separate Symantec Endpoint Protection for Windows Embedded 5.1 offering. In addition, Symantec™

Endpoint Protection 12.1.6 provides unrivaled security and blazing performance across both physical and virtual platforms by

reducing client size by almost 90%. The significant lighter client with a smaller memory footprint better fits embedded systems

and VDI.

We have also improved the System Lockdown feature by integrating workflow, making it easier to collect File Fingerprint list.

Furthermore, it is integrated with the upcoming Symantec Advanced Threat Protection (ATP): Endpoint release. Symantec’s

ATP product line is designed to detect, respond and block targeted attacks faster. This integration offers the ability to

communicate directly with Symantec Endpoint Protetion clients so that any anomalous activity can be flagged and reported to

ATP.

22.. What is the migration path betWhat is the migration path between Sween Symantec Endpoint Proymantec Endpoint Protection and Stection and Symantec Endpoint Proymantec Endpoint Protection ftection for Windowsor Windows

Embedded 5.1?Embedded 5.1?

There is no direct migration between Symantec Endpoint Protection 12.1 and the Symantec Endpoint Protection for Windows

XP Embedded 5.1. Symantec has ceased selling Symantec Endpoint Protection for Windows XP Embedded on June 1, 2015.

The technical support services of the old 5.1 product will close on October 15, 2016. We would like to encourage those who

have embedded systems in their environments upgrade to Symantec Endpoint Protection 12.1.6.

3. What is the upgrade path and process f3. What is the upgrade path and process for current Endpoint Proor current Endpoint Protection custection customerstomers??

If you are a Symantec™ Endpoint Protection 11 or 12.1 customer, the upgrade path is Endpoint Protection 12.1.6. The seamless

upgrade process is fast, automated, and straightforward. There is no need to rip and replace current infrastructure, as it is a

simple software update. If you want to upgrade, please refer to our technical knowledge base for detailed upgrade instructions.

4.4. If I am currently an Endpoint ProIf I am currently an Endpoint Protection usertection user, am I entitled to the new version, am I entitled to the new version? What if I am getting Endpoint Pro? What if I am getting Endpoint Protectiontection

through one of the Sthrough one of the Symantec Proymantec Protection Suitestection Suites??

Yes. Current customers of Symantec™ Endpoint Protection 11 and 12.1 with an active subscription status, including within

Symantec™ Protection Suites, will be entitled to Symantec™ Endpoint Protection 12.1.6. Please refer to the migration

documents on the support page at https://support.symantec.com/en_US/contact-us.html. Click on "Endpoint Protection" under

"Top Products."

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5. Do I need to upgrade all m5. Do I need to upgrade all my Endpoint Proy Endpoint Protection 11 and 12.1 clients to Endpoint Protection 11 and 12.1 clients to Endpoint Protection 12.1.6 clients when I instection 12.1.6 clients when I installtall

Endpoint ProEndpoint Protection 12.1.5?tection 12.1.5?

The Symantec™ Endpoint Protection 12.1.6 Management Console can manage all instances of Endpoint Protection 12.1.

Endpoint Protection 11 clients can be managed by the Endpoint Protection 12.1.6 Management Console. However, please note

that Symantec Endpoint Protection 11 has already been discontinued in January, 2015.

6. Can m6. Can my Linux clients be managed by the Endpoint Proy Linux clients be managed by the Endpoint Protection 12.1.6 Management Consoletection 12.1.6 Management Console??

Linux machines are protected with Symantec™ Endpoint Protection for Linux, and can be centrally managed like PCs, Macs,

and virtual machines.

7. What pro7. What protection and management is included ftection and management is included for Macsor Macs??

1) IPS and AV protection 2) Support for OSX 10.9 3) Seamless console experience between Mac and Windows 4) No Java

dependency 5) Direct content updates 6) Remote deployment through the SEPM

8. Which virtual en8. Which virtual environments does Endpoint Provironments does Endpoint Protection 12.1.6 support?tection 12.1.6 support?

Endpoint Protection 12.1.6 supports VMware®, Microsoft® Hyper-V™ and Citrix® virtual environments, and provides VMware

vShield Endpoint Integration. For a full list of system requirements, please visit the product page, under "System

Requirements."

http://www.symantec.com/endpoint-protection/system-requirements

9. Is the product inte9. Is the product integrated with vShield Endpoint? Does the product exgrated with vShield Endpoint? Does the product execute with an agentless solutionecute with an agentless solution??

Yes. The product is integrated with VMware’s vShield through Virtual Image Exception, resource leveling and Shared Insight

Cache. For full security the product does require an agent in the virtualized client. However, optimization measures have

allowed Symantec Endpoint Protection to outperform agentless solutions as tested by PassMark.

10. Where can I find out more about compatibility and platform support for the Endpoint Protection 12.1.6 products?

Endpoint Protection 12.1.6 products support a variety of operating systems and platforms, including embedded systems, Windows

8.1, Mac OS X 10.9, and Windows 10 (after it is officially released on July 29, 2015). For a full list of system requirements, please visit

the product pages, under "System Requirements." http://www.symantec.com/endpoint-protection/system-requirements

11. Where can I find the technical knowledge base f11. Where can I find the technical knowledge base for the Endpoint Proor the Endpoint Protection productstection products??

Please visit https://support.symantec.com/en_US/contact-us.html Click on "Endpoint Protection" under "Top Products" where

you will find common topics such as installing, troubleshooting, known issues, etc.

http://www.symantec.com/business/support/index?page=landing&key=54619

FAQ: Endpoint SecuritySymantec™ Endpoint Protection 12.1.6 FAQ

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12. Where can I download the trial version12. Where can I download the trial version??

Try the leading solution in endpoint protection by downloading a free 60-day trial today:

http://www.symantec.com/endpoint-protection/trialware

More Information

Visit our webVisit our websitesite

http://www.symantec.com/business/endpoint-protection

http://www.symantec.com/business/endpoint-protection-small-business-edition

TTo speak with a Product Specialiso speak with a Product Specialist in the Ut in the U.S..S. Call toll-free 1 (800) 745 6054

TTo speak with a Product Specialiso speak with a Product Specialist outside the Ut outside the U.S..S. For specific country offices and contact numbers, please visit our website.

About SAbout Symantecymantec

Symantec protects the world’s information, and is a global leader in security, backup and availability solutions. Our innovative

products and services protect people and information in any environment – from the smallest mobile device, to the enterprise

data center, to cloud-based systems. Our world-renowned expertise in protecting data, identities and interactions gives our

customers confidence in a connected world. More information is available at www.symantec.com or by connecting with

Symantec at: go.symantec.com/socialmedia

Any information regarding pre-release Symantec offerings, future updates or other planned modifications is subject to ongoing evaluation by Symantec and therefore subject to change. This information isprovided without warranty of any kind, express or implied. Customers who purchase Symantec offerings should make their purchase decision based upon features that are currently available. Copyright © 2015Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and the Checkmark Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries.Other names may be trademarks of their respective owners.

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FAQ: Endpoint SecuritySymantec™ Endpoint Protection 12.1.6 FAQ

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