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Symantec Education Services

IMPROVE PERFORMANCEINCREASE PRODUCTIVITYREDUCE COSTS

1 Training Impact on Project Survey, IDC, 2011 2 Josh Bersin, “Spending on Corporate Training Soars: Employee Capabilities Now a Priority,” Forbes, February 4, 2014 3 JP Medved, “Numbers that Prove You Need a Training Program,” Capterra, April 16, 2014

When preparing for a project, teams receiving 40 hours of training per member met their significant project objectives three times as often as teams that received 30 hours of

training or less.1

More than 70% of organizations cite “capability gaps” as one of their top five challenges.2

65% of Millennials say that the existence of personal development opportunities was the most influential factor in choosing their current job.2

Training MattersDevelop your teams and you gain in-house skills, employee value, and maximum value from your solutions.

>70%

65%

3x

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Symantec Education ServicesOrganizations big and small realize that training can dramatically reduce the costs of deploying, managing, and troubleshooting your security solutions.

With training:

• Increase consistency

• Improve employee performance

• Boost employee satisfaction

• Fill knowledge gaps

• Reduce costs

• Increase productivity

The global self-paced eLearning market reached $32.1 billion in revenue in 20101, with a five year compound annual growth rate of approximately 9.2%.2

1 JP Medved, “Numbers that Prove You Need a Training Program,” Capterra, April 16, 2014 2 Christopher Pappas, “The Top eLearning Statistics and Facts for 2015 You Need to Know,” eLearning Industry, January 25, 2015

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Choose the Learning Option That’s Right for YouSymantec Education Services increase the value of Symantec solutions with popular, proven learning options to suit any organization or individual:

Instructor-led training Hands-on, in-class instruction

Virtual Academy Combines live interactive and self-paced learning

Symantec eLibrary On demand, web-based training

Symantec Certification Develops and validates expertise

Corporate training delivery methods for 20141

Instructor-led classroom setting (3% increase over previous year)

Blended learning methods (.8% increase over previous year)

Online or computer-based technologies (no instructor) (2.6% increase over previous year)

47%

29.1%

28.5%

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With live training, learners gain the critical concepts and skills they need to efficiently deploy, configure, utilize and optimize Symantec solutions.

Choose In-Classroom TrainingInstructor-led, classroom training is available directly from Symantec, or from highly skilled Authorized Training Partners, providing:

• Small class sizes

• Hands-on labs

• Certified instructors with intimate knowledge of their subjects, and extensive experience in the IT field

• Comprehensive schedule of classes in over 20 countries

Private Training – With a sufficient number of trainees and appropriate facilities and equipment available, a private class for your team can be arranged—even built around custom content to suit your unique learning needs.

Access a schedule of classes in your region.

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Choose Virtual TrainingVirtual Academy is a live, online training option that recreates the traditional classroom without the need for travel, and with:

• Multiple live interactive and self-paced learning methods

• Practical, hands-on labs available 24x7 for the course duration

• The same opportunity for student interaction and one-to-one sessions with instructor as in-person classroom courses

• Same level of deep knowledge transfer gained in the classroom

Learners gain the best of live, personalized instruction while saving time, saving on travel costs, and maximizing efficiency.

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Choose Free, Online LearningThe Symantec eLibrary offers a collection of free, on-demand, Web-based training courses available 24/7, 365 days a year, that span the Symantec product line.

• Based on the content delivered during in-classroom training

• Hundreds of regularly updated courses

• Over 1,000 5–90 minute modules, many including demos

• In-depth topics include “Install,” “Configure and Deploy,” “Manage and Administer,” “Troubleshooting Techniques”

Access the Symantec eLibrary

Learners can plan self-study to suit their schedules, learn at their own pace, and still gain the skills they need to fully and more effectively utilize their Symantec solutions.

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Choose Validated Staff ExpertiseSymantec Certification validates an individual’s technical skills, knowledge, and competence.

Symantec Certified Specialist Program (SCS) leads to expertise on a specific product

• Certification covers core areas such as deployment, configuration, utilization, troubleshooting, and optimization

Symantec has certified approximately 20,000 individuals. They are tested and proven in their ability to effectively use, manage, architect, implement and operate Symantec solutions. They possess high-performance technical problem-solving expertise.

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Get Maximum Value from Symantec Solutions

• Improve employee performance

• Fill knowledge gaps

• Increase productivity

• Reduce costs

Symantec Education Services

Your security tools are only as good as the people who manage them.

You’ve paid for the best in security software. Help your staff get the most from it.

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