Syllabus_Career Center Workshop.pdf

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    Training of Trainers

    COURSE OUTLINE & PROGRAM

    1. COURSE TITLE: Training of Trainers (ToT): Developing Career Centers for KandaharUniversity (Afghanistan), Tikrit University (Iraq), Salahaddin University (Iraq), Kufa

    University (Iraq) and Basrah University (Iraq).

    2. SYNOPSIS: The ultimate goal of the 10-day ToT course is to train invited officers fromuniversities in Afghanistan and Iraq that are developing career centers for the first time.

    The course also addresses issues/potential issues that normally happen in planning,developing and managing a career center for university students. It is a training program

    course that will assist student services officers/counselors in understanding, planning,

    developing and dealing with issues involving students career needs and aspirations intheir respective universities.

    The course is designed to prepare individuals, practicing counselors and student servicesofficers on how to understand career counseling theory and practice, and how to develop

    a career center in a university setting based on their understanding of career guidance and

    counseling. It provides a comprehensive foundation in career guidance and career centermanagement, and how to develop and implement a career guidance/counseling model

    that is congruent to the students needs, personal and professional values, and work

    culture in respective cultural contexts.

    This course is hands-on and concentrates on the knowing how rather than just knowing

    what issues. The percentage distribution is 40% for theory and 60% for practical aspects.

    3. SPONSOR: This training is made possible by grants to Ball State University (Muncie,Indiana, USA) and fhi360 (Washington, DC, USA) from the U.S. Department of State,

    Bureau of Public Affairs, initiated by the Public Affairs Sections of the U.S. embassies in

    Kabul, Afghanistan, and Baghdad, Iraq.

    4. COURSE DURATION: Ten days (13 to 24 February 2012: from 8.30 5.30)

    5. TARGET PARTICIPANTS: The course is specially designed for the following people(Total: 23 participants):

    a. 5 staff from Kandahar Universityb. 5 staff from Tikrit Universityc. 2 staff from Salahaddin University

    d. 2 staff from Kufa Universitye. 2 staff from Basrah University

    6. OTHER DISTINGUISHED GUESTS.a. Chancellor of Kandahar University, Dr. Hazrat Mir Totakhail.b. Vice Chancellor of Kandahar University, Eng. Abdul Tawab Balakarzai.c. President of Tikrit University, Prof. Dr. Maher Saleh Alawi.

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    d. Cultural Affairs Specialist, Public Affairs Section, US Embassy Kabul, Dr.Patricia Hansen.

    e. English Language Program Manager, Public Affairs Section, US Embassy Kabul,Mr. Stephen Hanchey.

    f. Dean of the Rinker Center for International Programs, Ball State University, Dr.

    Kenneth Holland.g. Director of the Career Center, Ball State University, Ms. Mollie Fout.h. Project Coordinator, Ball State University, Mr. Garth Eberhart.i. Project Director, Iraq University Linkages Program, Center for Global

    Connections, fhi360, Ms. Husna Ali-Khan.

    j. Ilka Balk, Engineering Co-op Coordinator, University of Kentuckyk. Brendan O'Farrell, Business & Economics Internship Coordinator, University of

    Kentucky

    l. Lindsay Vallaster, Career Coordinator for Undergraduate Students, BusinessStudent Success Center, Oklahoma State University

    m. Philip Goodwin, Assistant Director of Employer Relations for University Career

    Services, Oklahoma State Universityn. Dr. Sourushe Zandvakili, Head and Professor of Economics at the Department ofEconomics, Carl H. Linder College of Business, University of Cincinnati

    o. Dr. George M. Vredeveld, Professor, Alpaugh Family Chair in Economics,Economics Center, Lindner College of Business, University of Cincinnati

    7. OBJECTIVES: There are six main objectives as follows:a. To share and impart basic knowledge and principles of counseling, especially in

    career counseling sub-specialization;b. To train officers/counselors to become effective practitioners in the planning,

    developing, and management of a career counseling center;c. To build skills and impart knowledge that will make student services

    officers/counselors more confident and prepared in dealing with career issues and

    conflicts;

    d. To discuss suitable ways and techniques in dealing with career needs and issues incounseling among university students;

    e. To help officers/counselors to recognize their full potential as human beings andprofessionals in career counseling.

    f. To introduce career placement specialists to the use of technology, both hardwareand software, that can make career counseling more effective and efficient.

    8. COURSE CONTENT: The course comprises five main parts. These are:

    A. Center Management Tasks and Implementation Guidelines

    B. Overview of Career Guidance: Practitioner Choices

    C. Strategic Planning for Career Center Program

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    D. Program Implementation and Evaluation Models

    E. Outside Program and Activities (site visits, tours, etc.)

    The course covers selected topics (2-hour slots) which can address basic issues in the

    planning, development, and implementation of an effective career guidance center at

    a university setting.) The suggested topics are:

    TOPICS

    A. AN OVERVIEW OF CAREER GUIDANCE: PRACTITIONER CHOICES

    B. INTRODUCTION TO WORLD OF WORK

    C. INTRODUCTION TO BASIC HELPING SKILLS (A HELPING MODEL)

    D. INTRODUCTION TO CAREER DEVELOPMENT THEORIES/MODELS

    E. HOLLANDS CAREER TYPOLOGY (1959): BASIC APPLICATION

    F. CAREER ASSESSMENT: PERSONALITY, INTERESTS, VALUES, ANDABILITY

    G. GOTTFREDSONS THEORY (1981) CIRCUMSCRIPTION ANDCOMPROMISE: BASIC APPLICATION

    H. MULTICULTURAL ISSUES AND DIVERSITY IN CAREER GUIDANCEAND COUNSELLING

    I. MULTICULTURAL SKILLS IN CAREER GUIDANCE SERVICES:DEALING WITH STUDENTS FROM MINORITY GROUPS

    J. PROGRAM MANAGEMENT AND IMPLEMENTATION GUIDELINE: ANOVERVIEW

    K. PLANNING AND DEVELOPING A STRATEGIC CAREERPROGRAM/CENTER

    L. HIRING AND TRAINING STAFF

    M. PROMOTION GUIDELINE

    N. PUBLIC RELATIONS GUIDELINE

    O. PROMOTING SERVICES TO STUDENTS

    P. EMPLOYABILITY SKILLS: RESUME DEVELOPMENT, NETWORKING,AND INTERVIEWING

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    Q. PLANNING AND IMPLEMENTING EFFECTIVE CAREER GUIDANCESERVICES: A STEP-BY-STEP APPROACH

    R. MANAGING INFORMATION AND RESOURCES FOR CAREER CENTER

    S. HELPFUL COMPUTER SOFTWARE AND INFORMATION SYSTEMS

    T. PROFESSIONAL ISSUES AND ETHICS IN MANAGING CAREERCENTERS

    U. COLLABORATIVE PARTNERSHIP: BRIDGING UNIVERSITY WITH JOBMARKET

    V. CONTEMPORARY ISSUES IN CAREER GUIDANCE SERVICES

    W. RECORD KEEPING SKILLS AND ASSESSMENT OF SERVICES

    X. ENHANCING IMPROVEMENT: THE ROLE OF SWOT ANALYSIS ANDRESEARCH

    Y. PROGRAM EVALUATION MODEL: BEST PRACTICE

    9. TRAINERS/FACILITATORSDr Melati Sumari (MS), Head of Counseling Department, Faculty of Education,

    University of Malaya

    Ms. Rafidah Aga Mohd Jaladin (RAMJ). Psychology and Counseling Lecturer,

    Department of Educational Psychology & Counseling Faculty of Education

    Ms. Ida Hartina Ahmed Tharbe (IHAT), Lecturer,

    Department of Educational Psychology & Counseling Faculty of Education

    Ms.Halimaton Attan (HA), Head of Counseling, Career and Disability Section

    University of Malaya

    Ms.Norilah Salam (NS), Special Task Officer to the Vice-Chancellor

    University of Malaya

    Mollie Fout (MF), Director, Career Center, Ball State University

    Dr. Pat Hansen (PH), Cultural Affairs Specialist, US Embassy, Kabul,

    Afghanistan

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    PROGRAM AGENDA

    DAY 1 Monday, February 13, 2012

    TIME AGENDA TRAINER

    08.30 am Trainee Evaluation Assessment (20 MIN)

    A. PROGRAM MANAGEMENT ANDIMPLEMENTATION GUIDELINE: AN OVERVIEWWho, What, When, Where, How and Why (20min)Small Group Discussion/Workbook Assignments (30 min)

    HIRING AND TRAINING STAFF (20 min)Job descriptions, supervision, on-going training

    Small Group Discussion/Workbook Assignments (30 min)

    MF

    MF

    NS

    10.30 am Tea/Coffee Break

    11:00 am PUBLIC RELATIONS and PROMOTION GUIDELINES(15 min)How to introduce Career Services to Faculty and Studentsand Employers

    Small Group Discussion/Workbook Assignments (15 MIN)

    Using a Marketing Plan to Guide Promotion (15 MIN)

    5 MINUTES TO SEPARATE GROUPS

    Create a Marketing Plan to Promote New Services(60 MIN) Discussion and Implementation

    HA

    MF

    IraqiGroup/

    AfghaniGroup

    w/

    Facilitators

    MF/PH,HA/NS

    andinterpreters

    1.00 pm Lunch and Solat

    02.30 pm MANAGING INFORMATION AND RESOURCES FOR CAREERCENTER (20 MIN)

    Student contact and assessment information; employer contactinformation; internship and job information; career educationmaterials.

    IHAT

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    Small Group Discussion/Workbook Assignments (15 min)

    Online resources, printed resources and overview of software(20 MIN) I will bring a power point presentation for this partof the session.

    Small Group Discussion/Workbook Assignments (15 min)

    RECORD KEEPING SKILLS AND ASSESSMENT OFSERVICES (IHAT) (20 MIN)Small Group Discussion/Workbook Assignments (15 min)

    MF

    IHAT

    HT/MF/PH/IHAT

    Plus interpreter

    To facilitate

    discussion

    04:30 pm Afternoon tea& Q/A chat

    DAY 2 Tuesday, February 14, 2012

    TIME AGENDA TRAINER

    08.30am

    PROFESSIONAL ISSUES AND ETHICS IN MANAGINGCAREER CENTERS (20 MIN)Considerations for confidentiality; equality; access toopportunity.

    5 MINUTES TO DIVIDE GROUP TO SEPARATE ROOMS

    Discussion of PROFESSIONAL ISSUES AND ETHICS in smallgroups Q&A (40 MIN)

    5 MINUTES TO BRING GROUP TOGETHER

    B. AN OVERVIEW OF CAREER GUIDANCE:PRACTITIONER CHOICES) (30 MIN)

    INTRODUCTION TO CAREER DEVELOPMENTTHEORIES/MODELS (30 MIN)

    MS

    MF/PH

    MS/RAMJAND

    INTERPRETERS

    MS

    MS

    10.30am

    Tea/Coffee Break

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    11:00am

    INTRODUCTION TO CAREER ASSESSMENT ANDPERSONAL DECISION MAKING: PERSONALITY,INTERESTS, VALUES, AND ABILITY (20 MIN)

    GOTTFREDSONS THEORY (1981) CIRCUMSCRIPTIONAND COMPROMISE: BASIC APPLICATION (20 MIN)

    HOLLANDS CAREER TYPOLOGY (1959): BASICAPPLICATION (35 MIN)( ASSESSMENT, LECTURE,)UM will provide assessments to administer the Strong InterestInventory and a group interpretation for participants.

    INTERPRETATION (20 MIN)

    MYERS-BRIGGS TYPE INDICATOR (30) LECTURE

    BSU will provide assessments to administer the MBTI andprovide a group interpretation for participants.

    IHAT/MF

    MS

    IHAT

    PH/MF

    1.00 pm Lunch and Solat

    2:30 pm INTERPRETATION (20 MIN)

    C. CONTEMPORARY ISSUES IN CAREER GUIDANCESERVICES (20 MIN)

    INTRODUCTION TO BASIC HELPING SKILLS(A HELPING MODEL) (15 MIN)

    MULTICULTURAL ISSUES AND DIVERSITY IN CAREERGUIDANCE AND COUNSELING (20 MIN)

    Small Group Discussion/Workbook Assignments (20 min)

    MULTICULTURAL SKILLS IN CAREER GUIDANCESERVICES: DEALING WITH STUDENTS FROM MINORITYGROUPS (20 MIN)

    PROMOTING SERVICES TO ALL STUDENTS (HT/NS) (20MIN)Small Group Discussion/Workbook Assignments (10 MIN)

    PH/MF/interpreter

    IHAT/PH

    RAMJ

    PH/RAMJ

    IHAT

    HA

    04:30pm

    Afternoon tea & Q/A chat

    5.30 pm END OF DAY 2 PROGRAM

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    DAY 3 Wednesday, February 15, 2012

    TIME AGENDA TRAINER

    08.30 am MAKING A STRATEGIC PLAN FOR THE CAREER CENTER(30 MIN)Mission Statements; Goals and Objective; Tactics

    Small Group Discussion/Workbook Assignments (30 MIN)

    ENHANCING IMPROVEMENT: THE ROLE OF SWOT ANALYSISAND RESEARCH (20 MIN)A Small Group Discussion/Workbook Assignments (30 min)

    NS/MF

    RAMJ

    10.30 am Tea/Coffee Break

    11:00 am SYSTEMS MODEL FOR STRATEGIC EVALUATION (30 MIN)

    Small Group Discussion/Workbook Assignment (30 MIN)

    NEED Additional Programming Here 1hour

    MF

    1.00 pm Lunch and Solat

    BREAK OUT OF AFGHAN AND IRAQI TRAINEES INTO

    SEPARATE TRAINING SESSIONS2.30 pm 5:30 pm

    Afghantrainees

    Career Placement Services Taking into Account Conditions inAfghanistan

    PH

    2.30 pmIraqitrainees

    Husna Ali-Khan from fhi360 and the U.S. representatives from BallState, Kentucky, Cincinnati and Oklahoma State.

    Husna Ali-

    Khan

    04:30 pm

    Iraqitrainees

    Afternoon tea & Q/A chat

    5.30 pmIraqitrainees

    DAY 4 Thursday, February 16, 2012

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    TIME AGENDA TRAINER

    08.30 am PLANNING AND IMPLEMENTING EFFECTIVE CAREERGUIDANCE SERVICES: A STEP-BY-STEP APPROACH(40 MIN)

    5 MINUTES TO DIVIDE GROUP TO SEPARATE ROOMS

    Discussion of Career Guidance Services in small groups? Q&A(60 MIN)

    RAMJ

    MF/PH/RAMJ&

    INTERPRETER

    10.30 am Tea/Coffee Break

    11:00 am STUDENT TRANSITION TO WORLD OF WORK (15 min)

    Activity: Write description of current situation for students asthey leave the University to find employment.

    Write a list of ways the Career Center could improvetransition for graduates?(15 MIN)

    EMPLOYABILITY SKILLS: RESUME DEVELOPMENT,NETWORKING, AND INTERVIEWING (20 MIN)

    Activity: First impression last (resume making exercise)(20 MIN)

    IHAT

    1.00 pmLunch and Solat

    02.30 pm Connecting Students and Employers through Networking (15 MIN)

    Networking skills (15 MIN)

    Interviewing skills: Dos and Donts (20 MIN)

    Activity: Making a lasting impression (interview role-play)(30MIN)(triad exercise with interviewer, interviewee and observer)

    RAMJ

    RAMJ/PH

    RAMJ

    RAMJ/MF

    04:30 pm Afternoon tea & Q/A chat

    5.30 pm END OF DAY 4 PROGRAM

    DAY 5 Friday, February 17, 2012

    TIME AGENDA TRAINER

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    8:30 OVERVIEW: CONNECTING EMPLOYERS AND STUDENTS(20 MIN)5 minutes to separate groups

    Discussion of strategies to connect students and employers:(60 MIN)

    Introductions/Direct Resume Referral(See item E1 in Forms Section)

    Networking with alumni

    Hosting events: Career Fairs; recruitment days

    Using technology: online job postings andapplications

    HA

    MF/RAMJ/HA/NS

    RAMJ

    MSorIHAT

    HA

    MF

    10:30am Tea/Coffee

    Break

    11:00am D. Program Evaluation Model: Best Practices (30 MIN)

    10 minutes to reach Career Center

    TOUR OF CAREER CENTER (60 Min)

    RAMJ

    HA

    1:00 Lunch and Solat

    2:30 INTRODUCTION TO PRESENTATIONS (30 MIN)

    Small Group Discussion Template Completion Assignment (30MIN)

    Participant Evaluation Survey (20 MIN)

    PH/MF/Garth

    04:30 pm Afternoon tea & Q/A chat

    5.30 pm END OF DAY 5 PROGRAM

    DAY 6 Monday, February 20, 2012

    TIME AGENDA TRAINER

    08.30 am PANEL REVIEW OF TRAINING TOPICS: Q & A (55 Min)

    5 minutes to separate groups

    REVIEW of Workbook Activities/Group Clarification ofCenter Planning/Decisions (60 Min)

    ALLTRAINERS

    MF/PH/RAMJ/

    IHAT

    10.30 am Tea/Coffee Break

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    11:00 am Introduction to Information Systems(45 MIN)

    10 minutes to return to classroom

    Groups Prepare for Presentations (60 MIN)

    David fromU of M IT

    EBERHART/

    PH/MF

    1.00 pm Lunch and Solat

    2.30 pm Remarks and Introduct ion of fi rst groupPresentation: Kandahar University (30 MIN) then Q & A

    10minutebreaktosetup technology

    Introduction of second group

    PresentationfromTikritUniversity(30Min)thenQ&A

    Dr.HollandOR

    MF

    Dr.Holland

    ORMF

    04:30 pm Afternoon tea & Q/A chat

    5.30 pm END OF DAY 6 PROGRAM

    DAY 7 Tuesday, February 21, 2012

    TIME AGENDA TRAINER

    08.30am

    Outside Activity 1: Visit to Industrial site (Sime Darby) HA

    10.30am

    Tea/Coffee Break

    11:00am Outside Activity 2: continued

    Return to UM

    HA

    1.00 pm Lunch and Solat

    2.30 pm Discussion of Outside Activities (30 Min)

    Value and Roles of a University Career Center(30 Min)

    HA/NS/interpreter

    MF/PH

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    5 minutes to separate groups fo r discussion

    Small Group Discussion with delegations(60 Min)MF/PH/IHAT/RAMJ

    04:30pm Afternoon tea & Q/A chat

    5.30 pm END OF DAY 7 PROGRAM

    DAY 8 Wednesday, February 22, 2012

    TIME AGENDA TRAINER

    08.30 am Outside Activity 3:1) Tour to Cyberjaya2) Visit to Putrajaya3) Visit to Ministry of Higher Education

    HA

    10.30 am Tea/Coffee BreakAt some outside location

    11:00 am

    12:00 pm

    Outside Activity 4: continued from outside activity 3.

    Return to UM

    1.00 pm Lunch and Solat Introduction/Brief Remarks StephenHanchey

    02.30 pm Discussion of Outside Activities (30 MIN)

    5 minutes to separate groups

    Writing the Strategic Plan (60 MIN)

    HA/MF/PH

    Interpreter

    HA/MF

    NS/PH/SH

    04:30 pm Afternoon tea

    5.30 pm ENDOFDAY8PROGRAM

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    DAY 9 Thursday, February 23, 2012

    TIME AGENDA TRAINER

    08.30 amOutside Activity 5:

    Visit to MISC

    Return to UM

    10.30 am Tea/Coffee Break

    11:00 am Informal Discussion of outside activities (30 Min)

    5 minutes to separate groups

    Review of Strategic plan for Kandahar University (60 Min)

    Review of Strategic plan for Tikrit University(60 Min)

    HA

    NS

    MF/HA

    1.00 pm Lunch and Solat

    02.30 pm Panel of Employers: TFM, IBM & MICCI HA

    04:30 pm Afternoon tea & Q/A chat

    5.30 pm END OF DAY 9 PROGRAM

    DAY 10 Friday, February 24, 2012

    TIME AGENDA TRAINER

    08.30 am Informal Discussion of outside activities (30 Min)

    Presentation of Strategic Plan for Kandahar University(30 MIN)

    10 minutes for technical set up

    Presentation of Strategic Plan for Tikrit University (30 MIN)

    NS

    10.30 am Tea/Coffee Break

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    11:00 am Graduate EmployabilitySession with University of Malayas Leader,Vice-Chancellor Tan Sri Dr Ghauth Jasmon

    1.00 pm Lunch and Solat

    02.30 pm Closing Remarks by Deputy Vice Chancellor of Student Affairs

    03:00 pm Award of Certificates of Completion

    04:30 pm Afternoon tea & final gathering of trainers, participants andobservers

    5.30 pm ENDOFPROGRAM