Syllabus Amity

118
Master of Business Administration (Human Resource) Programme Code: MHR Duration – 2 Years Full Time Programme Structure and Curriculum & Scheme of Examination 2011

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This is the latest syllabus of Amity Haryana MBA HR.

Transcript of Syllabus Amity

Page 1: Syllabus Amity

Master of Business Administration (Human Resource)

Programme Code: MHR

Duration – 2 Years Full Time

Programme Structureand

Curriculum & Scheme of Examination

2011

AMITY UNIVERSITY UTTAR PRADESHGAUTAM BUDDHA NAGAR

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PREAMBLE

Amity University aims to achieve academic excellence by providing multi-faceted education to students and encourage them to reach the pinnacle of success. The University has designed a system that would provide rigorous academic programme with necessary skills to enable them to excel in their careers.

This booklet contains the Programme Structure, the Detailed Curriculum and the Scheme of Examination. The Programme Structure includes the courses (Core and Elective), arranged semester wise. The importance of each course is defined in terms of credits attached to it. The credit units attached to each course has been further defined in terms of contact hours i.e. Lecture Hours (L), Tutorial Hours (T), Practical Hours (P). Towards earning credits in terms of contact hours, 1 Lecture and 1 Tutorial per week are rated as 1 credit each and 2 Practical hours per week are rated as 1 credit. Thus, for example, an L-T-P structure of 3-0-0 will have 3 credits, 3-1-0 will have 4 credits, and 3-1-2 will have 5 credits.

The Curriculum and Scheme of Examination of each course includes the course objectives, course contents, scheme of examination and the list of text and references. The scheme of examination defines the various components of evaluation and the weightage attached to each component. The different codes used for the components of evaluation and the weightage attached to them are:

Components Codes Weightage (%)Case Discussion/ Presentation/ Analysis C 05 - 10Home Assignment H 05 - 10Project P 05 - 10Seminar S 05 - 10Viva V 05 - 10Quiz Q 05 - 10Class Test CT 10 - 15Attendance A 05End Semester Examination EE 70

It is hoped that it will help the students study in a planned and a structured manner and promote effective learning. Wishing you an intellectually stimulating stay at Amity University.

July, 2011

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PROGRAMME STRUCTURE

FIRST SEMESTERCourse Code

Course Title Lectures (L) Hours Per Week

Tutorial (T) Hours Per Week

Practical (P) Hours Per Week

Total Credits

Page No.

MHR101 Management Process & Organization Behaviour

3 - 2 4

MHR102 Accounting for Management 3 - 2 4MHR103 Economic Analysis 3 - 2 4MHR104 Information Technology for Managers 3 - - 3MHR105 Quantitative Techniques in

Management3 - 2 4

MHR106 Neuro Linguistic Programming 2 - - 2MHR107 Psychology at Work Place 3 - - 3MHR142 Business Communication – I 1 - - 1MHR143 Behavioural Science – I 1 - - 1

MHR144MHR145MHR146MHR147MHR148

Foreign Language - IFrench GermanSpanishJapaneseChinese

2 - - 2

TOTAL 28

SECOND SEMESTERMHR201 Legal Aspects of Business 3 - - 3MHR202 Marketing Research 3 - 2 4MHR203 Financial Management 3 - 2 4MHR204 Human Resource Management 2 - 2 3MHR205 Operations & Quality Management 3 - 2 4MHR206 Marketing Management 3 - - 3MHR207 Social & Industrial Psychology 2 - 2 3MHR208 Knowledge Management 3 - - 3MHR209 Managerial Competencies & Career

Development (Non-credit course)1 - - -

MHR242 Business Communication - II 1 - - 1MHR243 Behavioural Science – II 1 - - 1

MHR244MHR245MHR246MHR247MHR248

Foreign Language - II FrenchGerman Spanish JapaneseChinese

2 - - 2

TOTAL 31

SUMMER INTERNSHIP (8 -10 WEEKS)

THIRD SEMESTER MHR301 Strategic Management 3 - - 3MHR302 Managing Excellence (Non-credit

course)1 - - -

MHR303 Industrial Relations & Labour Laws 2 1 - 3MHR304 Performance & Competency

Management2 1 - 3

MHR305 Strategic Human Resource Management 2 - - 2MHR306 Talent Acquisition & Development 2 1 - 3MHR307 Compensation & Reward Management 2 1 - 3MHR308 Measurement in Human Resource 2 1 - 3MHR309 Organizational Change & Development 2 1 - 3MHR310 Psychological Testing 2 1 - 3MHR311 Dynamics of Transactional Analysis & 2 1 - 3

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Emotional IntelligenceMHR342 Business Communication - III 1 - - 1MHR343 Behavioural Science - III 1 - - 1

MHR344MHR345MHR346MHR347MHR348

Foreign Language - III FrenchGerman Spanish JapaneseChinese

2 - - 2

MHR350 Summer Internship (Evaluation) - - - 9TOTAL 42

FOURTH SEMESTERMHR401 Management in Action – Social,

Economic & Ethical issues3 1 - 4

MHR402 Entrepreneurship & New Ventures 2 - 2 3MHR403 Managing Business Process

Outsourcing2 1 - 3

MHR404 Managerial Counselling 2 1 - 3MHR405 Global Human Resource Management 2 1 - 3MHR406 Organization Design & Structural

Processes2 1 - 3

MHR442 Business Communication - IV 1 - - 1MHR443 Behavioural Science - IV 1 - - 1

MHR444MHR445MHR446MHR447MHR448

Foreign Language - IVFrenchGerman Spanish JapaneseChinese

2 - - 2

MHR455 Dissertation - - - 9TOTAL 32

Notes: 1. For non-credit courses, evaluation will be done but no credit units will be assigned. They will be reflected in the grade sheet with result as “satisfactory” or “Unsatisfactory”.

2. In semester III & IV, a student can opt for one course of BSI/ EMC2 in each semester either as an alternative to one of the elective courses or as an additional course. In case these are taken as an alternative to an elective course, each of these courses will have 4 credit units and if taken as an additional course then each will be treated as non-credit course.

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Curriculum & Scheme of Examination

MANAGEMENT PROCESS AND ORGANIZATION BEHAVIOUR

Course Code: MHR 101 Credit Units: 04

Course Objective:To help the students gain understanding of the functions and responsibilities of the manager and to provide the student understand Human Behaviour in organizations so as to improve his managerial effectiveness.

Course Contents:

Module I: Management ProcessConcepts and processes of Planning, Organizing, Directing and Controlling. Functions and Responsibilities of Managers, Fayol's Principles of Management, Management Thought; The Classical School, The Human Relations School, Systems Theory, Contingency Management.

Module II: Fundamentals of Organizational BehaviourMeaning of Organizational Behaviour and its importance, OB Models.

Module III: Individual BehaviourPersonality, Determinants and Attributes, Values, Job Attitudes, Perception- factors affecting Perception, Cognitive Dissonance Theory. Motivation-Content and Processes Theories; Maslow’s Hierarchy of Needs, Herzberg's Two Factor Theory, ERG Theory, Vroom's Expectancy Theory, Reinforcement Theory and Behaviour Modification.

Module IV: Foundations of Group BehaviourDefining and Classifying Groups, Group Structure and Processes, Group vs Team, Team Effectiveness. Leadership-Trait Theories, Behavioural Theories-Ohio State Studies, Michigan Studies, Managerial Grid. Contingency Theories- Fiedler’s Model, Hersey and Blanchard's Situational Theory, Leader-Member Exchange Theory, Path Goal Theory.

Module V: Conflict ManagementTransitions in Conflict thought, Functional vs. Dysfunctional Conflict, Conflict process, conflict management techniques.

Module VI: Organizational Change and Stress ManagementForces of Change, Resistance to Change, Lewin's Three-Step Model. Stress Management - Potential sources, Consequences and Coping strategies for stress.

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text &References:

Luthans, F. (2005), Organizational Behaviour, McGraw – Hill International Edition. Robbins, S.P. (2005), Organizational Behaviour, Eleventh Edition, Prentice Hall of India. Greenberg, J. & Baron, R.A. (2005), Behaviour in Organizations, Pearson Education. Newstrom John W. and Davis Keith, (1993), Organizational Behaviour: Human Behaviour at Work, Tata

McGraw Hill, New Delhi Agarwal R. D., (1995), Organisation and Management, Tata McGraw Hill, New Delhi Schermerhorn, J.R. Jr.; Hunt, J.G. & Osborn, R.N. (1985), Managing Organizational Behaviour, John

Wiley & Sons. Srivastava, S. (2000), Organizational Behaviour, Galgotia Publications.

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ACCOUNTING FOR MANAGEMENT

Course Code: MHR 102 Credit Units: 04

Course Objective:Participants in this course will develop the essential ability of all managers, to use complex accounting information as a platform for decision-making. As the course unfolds, participants will build an increasingly sophisticated level of understanding of the language of accounting and its key concepts. In addition the course develops skills in interpreting earnings statements, balance sheets, and cash flow reports. This ability to analyze financial statements will enable participants to deal more effectively with strategic options for their businesses or business units.

Course Contents:

Module I: Accounting BasicsIntroduction, Foundations, Accounting policies, Accounting and management control, Branches of accounting, Recording of transactions and classification, Trial Balance & Errors, Cash book

Module II: Final AccountsPreparation, Adjustments, Analysis, Depreciation Accounting, Reserves & Provisions. Form and contents of financial statements with reference to Indian Companies Act.

Module III: Financial Statement AnalysisRelation and Comparison of Accounting data and using financial statement information, Ratio Analysis, Cash flow analysis. Determination of Existing and future capital requirement.

Module IV: Cost AccountingElements of cost, Cost Classification and Allocation, Cost Sheet

Module V: Management AccountingEmergence of Management Accounting, Marginal Costing and Cost Volume Profit Analysis, Budgeting & Variance Analysis.

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text &References:

Bhattacharya, S.K. and Dearden, J ( 2006),Accounting for Management, Vikas Publishing House Narayanaswamy R (2005),Finanacial Accounting – A Managerial Perspective, Prentice Hall of India. Maheshwari S N and S K Maheshwari (2006), Accounting for Management, Vikas Pub. House. Tulsian, P.C (2006), Financial Accounting, Tata McGraw Hill. Banerjee, A (2005), Financial Accounting, Excel Books. Ghosh,T.P (2005), Fundamentals of Management Accounting, Excel Books

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ECONOMIC ANALYSIS

Course Code: MHR 103 Credit Units: 04

Course Objective:To familiarize the students with theoretical concepts of modern Economic Analysis so that they can use these as inputs in managerial decision making process. Emphasis would be laid on the understanding of key economic variables both at micro and macro level which influence the business operations and strategies of the firm and the business environment under which they operate.

Course Content:

Module I: Theory of Demand and SupplyNature and scope of economic analysis: its relevance for managerial decision making, Demand analysis: nature of demand for a product- individual demand and market demand, demand by market segmentation. Demand function and determinants of demand. Supply function: determinants of supply of a product, law of supply. Elasticity of supply.Concept of elasticity of demand- income, cross, price and advertizing elasticity. Theorems on the price elasticity of demand. Applications of the concept of price elasticity of demand in business decisions. Demand forecasting-need for forecasting and techniques of forecasting. Cost concepts: costs relevant for management decision making. Economies of scale: internal and external. Cost function: cost and output relationship.

Module II: Theory of Production and CostProduction analysis: Production function-neo-classical, Cobb- Douglas, Leontief. Least cost combination of inputs for a firm. Concept of an isoquant-smooth curvature and right angle. Returns to scale and returns to a factor. Expansion path of a firm. Cost Analysis: Cost relevant for management decision making. Economies of scale: Cost Function: Cost and output relationship. An Analysis of the Objectives of a Business Firm: Profit Maximization Model, Baumoul’s Sales Maximization Model, Marris’s Model of ‘Managerial Enterprise’ Williamson’s Model Of ‘Managerial Discretion.

Module III: Market Structure: Price and Output DecisionsPricing and Output decisions – Perfectly Competitive and Monopoly Market Pricing and Output Decisions- Under Monopolistically Competitive Market- Product Differentiation; Price Discriminating Monopolist; Models of Oligopolistic Market: Price Rigidity – The Kinky Demand Curve Model Interdependence - The Cournot Model, Price Leadership Models, Cartels and Collusion.

Module IV: Macro Economics AnalysisEconomic Policy and Analysis: Macro Economic Variables and Functional Relationships. Business Environment: Factors Influencing the Business Environment. National Income Analysis. Models of Circular Flow of Money-Incorporating Savings Investment, Foreign Trade and Government Sector. Consumption Function, Saving Function and investment Function. Concepts of Investment Multiplier. Factors Influencing Consumption Function. Demand and Supply of Money: Transaction, Precautionary and Speculative Demand for Money; Liquidity preference function; Components of Money Supply. Business Cycles: An Analysis of Fluctuation in the level of Economic Activity. Phases of Business Cycles.

Inflation and Deflation: Demand – Pull and Cost – Push Inflation. Impact of Inflation . Analysis of Policies to control inflation. Deflation. Monetary Policy: Objectives of Monetary Policy. Function of Central Bank. Credit Policy and its implications on the Corporate Sector. Fiscal Policy: meaning, objectives and impact on economy. Money Market, Capital Market and Foreign Exchange Market.

Examination Scheme:

Components CPA TP Q/S A ME EE

Weightage (%) 5 5 5 5 10 70

Text &References:

Gupta, G.S. (2006), Managerial Economics, Tata McGraw Hill Peterson, H.C and Lewis, W.C. (2005), Managerial Economics, Prentice Hall of India R Ferguson, R., Ferguson, G.J and Rothschild, R. (1993) Business Economics, Macmillan. Chandra, P.(2006), Project: Preparation, Appraisal, Implementation and Review, Tata McGraw Hill.

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INFORMATION TECHNOLOGY FOR MANAGERS

Course Code: MHR 104 Credit Units: 03

Course Objective:This course will expose students to developments in computer technology and understand the working of a computer system. It will introduce end-user computing and build skills in using IT and understanding various technologies like internet, telecom, DBMS concepts, e-commerce etc. The course will expose the students to the latest trends in computer.

Course Contents:

Module I: Modern Computer SystemsEvolution of Computer Systems, Input, output and storage technologies, Computer Assisted Control and Automation , ( e.g. Delhi Metro , Digitally Controlled Car engines etc. ) , Computer Controlled Biometric/RFID based Access Control , Contemporary hardware and software platforms(Open Source, Web Software etc.), Storage of Data Resources

Module II: Data Resource ManagementIntroduction to DBMS, Benefits of DBMS over traditional file system, Types of DBMS, Application of DBMS using MS-ACCESS / ORACLE as a tool for understanding of DBMS concepts. SQL Query handling , Forms, Concept of Data Warehouses and Data Marts, Introduction to Data Centers. Storage Technologies and Architecture (DAT, NAS, SAN etc. ) . Live examples of storage strategies of companies like Google, Amazon Wal-Mart dealing with storage crisis

Module III: Telecommunications and Computer NetworksNetworked Enterprise :- Components, Types of networks, Advantages of Network Environment, Business Uses of Internet, Intranet and Extranet, Web 2.0/3.0 , Distributed/Cloud/Grid Computing, GSM & CDMA, GPRS ,3G & 4G technologies, VOIP and IPTV. Module IV: Electronic Commerce Systems Introduction to e-Commerce and M-Commerce, Advantages and Disadvantages of each. Concept of B2B, B2C, C2C , with examples. Concept of Internet Banking and Online Shopping, Electronic Payment Systems. Project Discussion :- Development of e-commerce store (Web Site Development, Internet Publicity , Payment Gateway, Packaging & Delivery , After Sales Support) .

Module V: e-governance Concept of e-governance , World Perspective , Indian Perspective , Technologies for e-governance , e-governance as an effective tool to manage the country’s citizens and resources, Advantages and Disadvantage of E-governance, E-governance perspective in India. Discussion on MCA21 Project ,Bhoomi etc. .

Module VI: Security ManagementThe Information Security, System Vulnerability and Abuse, Security Threats (Malicious Software , Hacking etc.) and counter measure. Definition of Cyber Crime and Types. Antivirus, Firewalls, Anti-Spyware , Security Audit, Discussion on Overview of IT-ACT 2000.

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text &References:

Norton P (2010), Introduction to Computers, Tata McGraw-Hill Potter T (2010), Introduction to Computers, John Wiley & Sons Morley D & Parker CS (2009), Understanding Computers – Today and Tomorrow, Thompson Press Jawadekar, WS (2009); Management Information System; Tata Mc Graw Hill Mclead R & Schell G (2009), Management Information Systems; Pearson Prentice Hall O’Brein, JA (2009); Introduction to Information Systems; Tata Mc Graw Hill

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QUANTITATIVE TECHNIQUES IN MANAGEMENT

Course Code: MHR 105 Credit Units: 04

Course Objective:The aim of this course is to develop the understanding of various statistical tools used for decisions making and how each applies to and can be used in the business environment using contemporary software.

Course Contents:

Module I: IntroductionApplication of Statistics in Business; Classification of Data; Interpretation of computer output of diagrammatic and graphical presentation of data, measures of central tendency, measures of dispersion and skewness.

Module II: Probability and Probability DistributionsConcepts of Probability, Probability Rules, Probability of an event under condition of Statistical Independence and Statistical dependence, Baye’s Theorem; Probability Distributions: Mean or Expected value of random variable, Variance and Standard Deviation of random variables; Binomial Probability Distribution, Poisson Probability Distribution and Normal Probability Distribution.

Module III: Sampling and Sampling DistributionSampling: Basic Concept, Types of Sampling Errors and Precautions, Parameter and Statistic, Sampling Distribution of the mean, Sampling distribution of proportion, Estimation – point estimation, Interval Estimation of the mean - σ known & σ unknown cases, interval estimation of the proportion, determining of sample size for estimating population mean µ, determination of sample size for estimating proportion p.

Module IV: Tests of HypothesisNull and Alternative hypothesis, One-Tailed and Two-Tailed tests of hypothesis, Type I and Type II error, population mean : σ known, population mean : σ unknown, population proportion, rejection rule using p – Value approach, rejection rule using critical value approach. Hypothesis Testing to compare two populations: Test for two population means (Independent Samples), Tests for two population means (Dependent Samples), Tests for two population proportions (Independent Samples), Tests for two population variances (Dependent Samples), F-test, Interpretation of computer output of ANOVA, Chi – Square Test

Module V: Forecasting TechniquesCorrelation - Karl Person, Spearman’s Rank methods, Regression Analysis – Estimated regression equation, least squares method, coefficient of determination, interpretation of computer output for Regression, Time Series Analysis- Variation in Time Series, Numerical application of trend analysis.

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text &References:

Anderson D.R; Sweeny D.J and Williams T.A (2002), Statistics for Business and Economics, Cengage learning.

Kazinier L.J. and Pohl N.F. (2004) Basic Statistics for Business and Economics, New York: McGraw Hill. Levin Richard I. and Rubin David S.(1998), Statistics for Management, Pearson Education India Stephen .K.C. (2002), Applied Business Statistics: Text, Problems and Cases. New York: Harper and Row. Sharma, J.K. (2007), Business Statistics, Pearson Education.

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NEURO LINGUISTIC PROGRAMMING

Course Code: MHR 106 Credit Units: 02

Course Objective:This course would help the students to understand the importance and need of NLP techniques for maximizing ones own potential for managing their thoughts, feelings and behaviour.

Course Contents:

Module I: Introduction What is NLP? How does NLP work?

Module IINeuro, Filters on your World

Module III: LinguisticSensory Communication, Metaphor, Enriching Communication (Presuppositions, Distortions, Ambiguity)

Module IV: ProgrammingFrameworks, Models and Techniques. .Modeling

Module V: Personal Growth Shaping a more Functional Self Relationship effectiveness

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text &References: Knight Sue (2006), NLP at Work, Nicholas Brealey Publishing. Molden David (2008), NLP Business Masterclass, Pearson Education. Robbins Anthony (2001), Unlimited Power, Pocket Books

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PSYCHOLOGY AT WORK PLACE

Course Code: MHR 107 Credit Units: 03

Course Objective:This course will help the students to understand the basic processes and concepts of applied psychology at work place

Course Contents:

Module I: Work Psychology: its origins, subject matter and methodsIntroduction, Origins of Work Psychology, Work psychology Today, Work Psychology and Common Sense, Research Methods in Work Psychology

Module II: Emotions, Stress and Psychological Well Being.Expression and Perception of Emotions, Theories, Intelligence Quotient, Emotional Quotient, Social Quotient and Spiritual Quotient, Stress and Stressors, Psychological Well Being. Module III: Principles of cognitive processes Thinking, Learning and Memory: Thinking Process, Problem Solving, Decision Making and Creative Thinking, Principles of Learning and Cognitive Learning, Memory Models, Forgetting and Amnesia

Module IV: Personality Theories of Personality, Nature-Nurture, Determinants of personality and behavior at work place, defense mechanisms and their application in day-today life, Impact of Personality on Work and Work Performance

Module V: Contemporary Issues In Work PsychologyMeaning of Work, The Role of Work, Positive Psychology and Its Role in Developing Effective Organizations, Gender Sensitivity, Organizational Justice, Organizational Misbehavior and Counterproductive Work behaviour, Managing Diversity and Work Life Balance

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text & References:

Clifford T. Morgan, King Richard A., Weis John R. and Schopler John, (1993), Introduction to Psychology,Tata McGraw Hill

Arnold J, Robertson I V and Cooper C L, (1996),Work Psychology :Understanding Human Behaviour in the work place, Macmillan India Ltd

Schultz D.and Schultz S E (2002), Psychology and Work Today, Pearson Education. Feldman Robert S. (2005), Understanding Psychology, Tata Mc Graw Hill Huffman K,Vernoy M And Vernoy J, (2000),Psychology in Action. John Wiley and Sons

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BUSINESS COMMUNICATION - I

Course Code: MHR 142 Credit Units: 01

Course Objective: One cannot‘not communicate’. This course is designed to facilitate our young Amitians to communicate effectively by emphasizing on practical communication through refurbishing their existing language skills and also to bring one and all to a common take-of level.

Course Contents:

Module I: Fundamentals of communication Relevance of communicationEffective communication Models of communicationEffective use of language

Module II: Tools of communication Proficiency in English – The international Language of businessBuilding vocabulary(Denotative & connotative)Extensive vocabulary drills (Synonyms / Antonyms / Homonyms)One Word substitutionIdioms & phrasesMechanics and Semantics of sentencesWriting sentences that really communicate(Brevity, Clarity, and Simplicity)Improving the tone and style of sentences

Module III: Barriers to Effective use of languageAvoiding clichésRemoving redundanciesGetting rid of ambiguityEuphemismJargonsCode switching Examination Scheme:

Components CT1 CT2 CAF V GD GP AWeightage (%) 20 20 25 10 10 10 5

CAF – Communication Assessment FileGD – Group DiscussionGP – Group Presentation

Text & References:

Working in English, Jones, Cambridge Business Communication, Raman – Prakash, Oxford Echoes: Jha Madhulika: Orient Longman Practical English Usage, Swan M, Cambridge

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BEHAVIOURAL SCIENCE - I(SELF-DEVELOPMENT AND INTERPERSONAL SKILLS)

Course Code: MHR 143 Credit Units: 01

Course Objective:This course aims at imparting an understanding of:Self and the process of self exploration Learning strategies for development of a healthy self esteemImportance of attitudes and their effect on work behaviourEffective management of emotions and building interpersonal competence.

Course Contents:

Module I: Understanding Self Formation of self concept Dimension of SelfComponents of selfSelf Competency

Module II: Self-Esteem: Sense of Worth Meaning and Nature of Self EsteemCharacteristics of High and Low Self EsteemImportance & need of Self EsteemSelf esteem at workSteps to enhance Self Esteem

Module III: Emotional Intelligence: Brain Power Introduction to EIDifference between IQ, EQ and SQRelevance of EI at workplace Self assessment, analysis and action plan

Module IV: Managing Emotions and Building Interpersonal Competence Need and importance of Emotions Healthy and Unhealthy expression of emotionsAnger: Conceptualization and CycleDeveloping emotional and interpersonal competenceSelf assessment, analysis and action plan

Module V: Leading Through Positive Attitude Understanding Attitudes Formation of AttitudesTypes of AttitudesEffects of Attitude on BehaviourPerceptionMotivationStressAdjustmentTime ManagementEffective PerformanceBuilding Positive Attitude

Module VI: End-of-Semester Appraisal Viva based on personal journalAssessment of Behavioural change as a result of trainingExit Level Rating by Self and Observer

Examination Scheme:

Components SAP A Mid Term Test (CT)

VIVA Journal for Success (JOS)

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Weightage (%) 20 05 20 30 25

Text & References:

Towers, Marc: Self Esteem, 1st Edition 1997, American Media Pedler Mike, Burgoyne John, Boydell Tom, A Manager’s Guide to Self-Development: Second edition,

McGraw-Hill Book Company. Covey, R. Stephen: Seven habits of Highly Effective People, 1992 Edition, Simon & Schuster Ltd. Khera Shiv: You Can Win, 1st Edition, 1999, Macmillan Gegax Tom, Winning in the Game of Life: 1st Edition, Harmony Books Chatterjee Debashish, Leading Consciously: 1998 1st Edition, Viva Books Pvt Ltd. Dr. Dinkmeyer Don, Dr. Losoncy Lewis, The Skills of Encouragement: St. Lucie Press. Singh, Dalip, 2002, Emotional Intelligence at work; First Edition, Sage Publications. Goleman, Daniel: Emotional Intelligence, 1995 Edition, Bantam Books Goleman, Daniel: Working with E.I., 1998 Edition, Bantam Books.

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FRENCH - I

Course Code: MHR 144 Credit Units: 02

Course Objective: To familiarize the students with the French language with the phonetic system with the accents with the manners with the cultural aspects To enable the students to establish first contacts to identify things and talk about things

Course Contents:

Unité 1, 2: pp. 01 to 37

Contenu lexical: Unité 1: Premiers contacts1. Nommer des objets, s’adresser poliment à quelqu’un2. se présenter, présenter quelqu’un3. entrer en contact : dire tu ou vous, épeler4. dire où on travaille, ce qu’on fait5. communiquer ses coordonnées

Unité 2: Objets1. identifier des objets, expliquer leur usage2. Dire ce qu’on possède, faire un achat, discuter le prix.3. Monter et situer des objets4. Décrire des objets5. comparer des objets, expliquer ses préférences

Contenu grammatical: 1. articles indéfinis, masculin et féminin des noms, pluriel des noms 2. Je, il, elle sujets, verbes parler, habiter, s’appeler, être, avoir, masculin et

féminin des adjectifs de nationalité 3. tu, vous sujets, verbes parler, aller, être, c’est moi/c’est toi

4. verbes faire, connaître, vendre, c’est/il est + profession, qui est-ce ? qu’est- ce que ... ?

5. article défini, complément du nom avec de, quel interrogatif 6. adjectifs possessifs (1), pour + infinitif 7. verbe avoir, ne...pas/pas de, question avec est-ce que ?, question négative,

réponse Si 8. Prépositions de lieu, il y a/qu’est-ce qu’il y a 9. accord et place des adjectifs qualificatifs, il manque... 10. comparatifs et superlatifs, pronoms toniques, pronom on

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

le livre à suivre : Français.Com (Débutant)

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GERMAN - I

Course Code: MHR 145 Credit Units: 02

Course Objective: To enable the students to converse, read and write in the language with the help of the basic rules of grammar, which will later help them to strengthen their language. To give the students an insight into the culture, geography, political situation and economic opportunities available in Germany

Course Contents:

Module I: Introduction Self introduction: heissen, kommen, wohnwn, lernen, arbeiten, trinken, etc.All personal pronouns in relation to the verbs taught so far.Greetings: Guten Morgen!, Guten Tag!, Guten Abend!, Gute Nacht!, Danke sehr!, Danke!, Vielen Dank!, (es tut mir Leid!), Hallo, wie geht’s?: Danke gut!, sehr gut!, prima!, ausgezeichnet!,

Es geht!, nicht so gut!, so la la!, miserabel!

Module II: InterviewspielTo assimilate the vocabulary learnt so far and to apply the words and phrases in short dialogues in an interview – game for self introduction.

Module III: Phonetics Sound system of the language with special stress on Dipthongs

Module IV: Countries, nationalities and their languagesTo make the students acquainted with the most widely used country names, their nationalitie and the language spoken in that country.

Module V: Articles The definite and indefinite articles in masculine, feminine and neuter gender. All Vegetables, Fruits, Animals, Furniture, Eatables, modes of Transport

Module VI: ProfessionsTo acquaint the students with professions in both the genders with the help of the verb “sein”.

Module VII: Pronouns Simple possessive pronouns, the use of my, your, etc.The family members, family Tree with the help of the verb “to have”

Module VIII: ColoursAll the color and color related vocabulary – colored, colorful, colorless, pale, light, dark, etc.

Module IX: Numbers and calculations – verb “kosten”The counting, plural structures and simple calculation like addition, subtraction, multiplication and division to test the knowledge of numbers.“Wie viel kostet das?”

Module X: Revision list of Question pronouns W – Questions like who, what, where, when, which, how, how many, how much, etc.

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

Wolfgang Hieber, Lernziel Deutsch Hans-Heinrich Wangler, Sprachkurs Deutsch Schulz Griesbach, Deutsche Sprachlehre für Ausländer

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P.L Aneja, Deutsch Interessant - 1, 2 & 3 Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1,2 Braun, Nieder, Schmöe, Deutsch als Fremdsprache 1A, Grundkurs

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SPANISH – I

Course Code: MHR 146 Credit Units: 02

Course Objective:To enable students acquire the relevance of the Spanish language in today’s global context, how to greet each other. How to present / introduce each other using basic verbs and vocabulary.

Course Contents:

Module IA brief history of Spain, Latin America, the language, the culture…and the relevance of Spanish language in today’s global context.Introduction to alphabets

Module IIIntroduction to ‘Saludos’ (How to greet each other. How to present/ introduce each other).Goodbyes (despedidas) The verb llamarse and practice of it.

Module IIIConcept of Gender and NumberMonths of the years, days of the week, seasons. Introduction to numbers 1-100, Colors, Revision of numbers and introduction to ordinal numbers.

Module IVIntroduction to SER and ESTAR (both of which mean To Be).Revision of ‘Saludos’ and ‘Llamarse’. Some adjectives, nationalities, professions, physical/geographical location, the fact that spanish adjectives have to agree with gender and number of their nouns. Exercises highlighting usage of Ser and Estar.

Module VTime, demonstrative pronoun (Este/esta, Aquel/aquella etc)

Module VIIntroduction to some key AR /ER/IR ending regular verbs.

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

Español, En Directo I A Español Sin Fronteras

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JAPANESE - I

Course Code: MHR 147 Credit Units: 02

Course Objective: To enable the students to learn the basic rules of grammar and Japanese language to be used in daily life that will later help them to strengthen their language.

Course Contents:

Module I: Salutations Self introduction, Asking and answering to small general questions

Module II: Cardinal NumbersNumerals, Expression of time and period, Days, months

Module III: TensesPresent Tense, Future tense

Module IV: PrepositionsParticles, possession, Forming questions

Module V: DemonstrativesInterrogatives, pronoun and adjectives

Module VI: DescriptionCommon phrases, Adjectives to describe a person

Module VII: ScheduleTime Table, everyday routine etc.

Module VIII: OutingsGoing to see a movie, party, friend’s house etc.

Learning Outcome Students can speak the basic language describing above mentioned topics

Methods of Private study /Self help Handouts, audio-aids, and self-do assignments and role-plays will support classroom teaching

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

Text: Teach yourself Japanese

References: Shin Nihongo no kiso 1

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CHINESE – I

Course Code: MHR 148 Credit Units: 02

Course Objective:There are many dialects spoken in China, but the language which will help you through wherever you go is Mandarin, or Putonghua, as it is called in Chinese. The most widely spoken forms of Chinese are Mandarin, Cantonese, Gan, Hakka, Min, Wu and Xiang. The course aims at familiarizing the student with the basic aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in practical skills and nurturing them to interact with a Chinese person.

Course Contents:

Module IShow pictures, dialogue and retell.Getting to know each other.Practicing chart with Initials and Finals. (CHART – The Chinese Phonetic Alphabet Called “Hanyu Pinyin” in Mandarin Chinese.)Practicing of Tones as it is a tonal language.Changes in 3rd tone and Neutral Tone.

Module IIGreetings Let me IntroduceThe modal particle “ne”.Use of Please ‘qing” – sit, have tea ………….. etc.A brief self introduction – Ni hao ma? Zaijian!Use of “bu” negative.

Module IIIAttributives showing possessionHow is your Health? Thank youWhere are you from?A few Professions like – Engineer, Businessman, Doctor, Teacher, Worker.Are you busy with your work?May I know your name?

Module IVUse of “How many” – People in your family?Use of “zhe” and “na”.Use of interrogative particle “shenme”, “shui”, “ma” and “nar”.How to make interrogative sentences ending with “ma”.Structural particle “de”.Use of “Nin” when and where to use and with whom. Use of guixing.Use of verb “zuo” and how to make sentences with it.

Module VFamily structure and Relations.Use of “you” – “mei you”.Measure wordsDays and Weekdays.Numbers.Maps, different languages and Countries.

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

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“Elementary Chinese Reader Part I” Lesson 1-10

LEGAL ASPECTS OF BUSINESS

Course Code: MHR 201 Credit Units: 03

Course Objective:To give insight to various Legal Aspects of Business so that the students are able to interpret the provisions of some of the important laws and apply the same in commercial and industrial enterprises.

Course Contents:

Module I: Indian Contract Act, 1872Nature and kinds of Contracts, Concepts related to offer, Acceptance and Consideration, Principles Governing Capacity of Parties and Free Consent, Legality of Objects, Performance and Discharge of Contract, Breach of Contract and its Remedies,Special contracts of Bailment and Pledge, Indemnity and Guaratnee, Contract of Agency.

Module II: Sale of Goods Act, 1930Sale and Agreement to Sell, Hire Purchase – Pledge – Mortgage – Hypothecation Lease.Goods – Different types of Goods, Passing of Property in Goods, Conditions and Warranties, Doctrine of Caveat emptor, Rights of an unpaid Seller.

Module III : Negotiable Instruments Act, 1881Meaning of Negotiability and Negotiable Instruments – Cheques Bill of Exchange and Promissory Note – Crossing of Cheques – Endorsement – Dishonour of Cheques.

Module VI: Company LawCompanies Act, 1956-Meaning and types of companies, Formation of a company, Memorandum and Articles of Association, Share Capital and Shareholders, Prospectus and Issue of Shares, Buy Back of Shares, Debentures, Company Meetings and Proceedings, Powers, Duties, Liabilities of Directors and Winding up of Company. Module V: Indian Partnership Act, 1932Meaning and definitions, Registration of partnerships, Types of partners, Dissolution, Limited Liability Partnership Act, 1932 – Meaning & definitions, Meaning of designated partner, Registration of LLP, Types of partners, Dissolution

Module VI: Intellectual Property Laws (IPR)Overview of Law & Procedure relating to Patents, Trade marks & Copyrights, Infringement

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text &References:

Gulshan SS (2003), Elements of Mercantile Law, Excel Books, N. Delhi. Kuchhal MS (2010), Business Law, Vikas PublicationTulsian PC, (2002), Relevance of Business Law, Tata McGraw Hills.Singh Avtar, (2006),Elements of Mercantile Law, S.Chand & Sons.

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MARKETING RESEARCH

Course Code: MHR 202 Credit Units: 04

Course Objective:The aim of this course is of providing the relevant inputs of Business Research Methods to the students so that they could study systematically various complex management problems and derive solutions for the same. Besides the course work, the students shall be required to undertake a research project incorporating the research techniques studied during the semester

Course Contents:

Module I: Nature and Scope of Marketing ResearchMarketing research as input in decision making process, Marketing research and marketing information system. Applications of marketing research, Planning a research project: Problem identification and formulation. Research Design: Exploratory, Descriptive and Experimental research designs, Market research on the Internet

Module II: Data Collection MethodsObservation Methods and Questionnaire Method, Questionnaire Design: Steps in constructing a questionnaire, types of questions, Attitude measurement and Scaling techniques: Ratio, interval, ordinal and nominal scales. Sampling frame, Review of sample selection methods- Probability and non- probability, sample size.

Module III: Data Collection and Field ForceField work procedure. Common sources of Error in the Field Work. Minimizing Fieldwork Errors, Tabulation of the Collected Data.

Module IV: Data Analysis Multivariate Techniques-Factor Analysis, Conjoint Analysis, Cluster Analysis. Discrimental Analysis, Multidimensional Scaling.

Module V: Report WritingPre-Writing Considerations, Format of the Marketing Research Report, Common Problems Encountered when Preparing the Marketing Research Report. Presenting the Research Report.

Module VI: Selected applications of marketing researchIdentifying market segments, Product Research, Sales Research and Advertising Research.

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text & References:

Malhotra, Naresh (2007); Market Research, Prentice Hall of India Churchill, Gilbert A, Lacobucci, Dawn (2008); Marketing Research: Methodological Foundations, South

Western Luck, David J And Rubin, Ronald S, Marketing Research, Prentice Hall Of India Beri, Gc., Marketing Research, Tata McGraw Hill Thomas H. Wancott and R. Wancott, Introductory Statistics for Business and Economics, John Wiley and

Sons, New York. Burns, Alvin C and Bush, Ronald F: Marketing Research, Pearson Education

Software: Students can use SPSS 15.0 for analyzing the data for marketing research. The software is available in the computer lab.

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FINANCIAL MANAGEMENT

Course Code: MHR 203 Credit Units: 04

Course Objective:The objective of this course is to develop an understanding of short-term and long-term financial decisions of a firm and various financial tools used in taking these decisions. It is also aimed to develop the understanding of the financial environment in which a company operates and how it copes with it.

Course Contents:

Module I: IntroductionA Framework for Financial Decision-Making- Financial Environment, Changing Role of Finance Managers, Objectives of the firm.

Module II: Valuation ConceptsTime Value of Money, Risk and Return, Financial and Operating Leverage.

Module III: Financing DecisionsCapital Structure and Cost of Capital, Marginal Cost of Capital.

Module IV: Capital BudgetingEstimation of Cash Flows, Criteria for Capital Budgeting Decisions, Issues Involved in Capital Budgeting, Risk analysis in Capital Budgeting – An Introduction.

Module V: Working Capital Management Factors Influencing Working Capital Policy, Operating Cycle Analysis, Management of Inventory, Management of Receivables, Management of Cash and Marketable Securities, Financing of Working Capital.

Module VI: Dividend Policy DecisionsAn introduction: Different Schools of Thought on Dividend Policy.

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text & References:

Chandra, P. (2006), Financial Management: Theory and Practice, Tata McGraw Hill. Damodaran, A.(2004), Corporate Finance: Theory and Practice, John Wiley & Sons. Van Horne, J.C. (2006), Financial Management and Policy, Prentice Hall of India. Brearly, R. A. and Myers, S. C. (2006), Principles of Corporate Finance, Tata McGraw Hill Pike, R and Neale, B. (1998), Corporate Finance and Investment: Decisions and Strategies, Prentice Hall of

India Rustagi, R.P. (1999), Financial Management: Theory, Concepts and Problems, Galgotia Publishing

Company. Pandey, I.M. (1999), Financial Management, Vikas Publishing House

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HUMAN RESOURCE MANAGEMENT

Course Code: MHR 204 Credit Units: 03

Course Objective:The objective of this course is to help the students develop an understanding of the dimensions of the management of human resources, with particular reference to HRM policies and practices in India. Attention will also be paid to help them develop their communication and decision making skills through case discussions, role plays etc.

Course Contents:

Module I: Introduction to Human Resource Management Nature and scope of HRM, HRM functions, Role and Responsibilities of the Human Resource Manager , HRM models, understanding concepts of personnel management, Human Resource Development and Strategic Human Resource Management, HR Environment , changing Role of HR

Module II: Meeting and Acquiring Human Resource RequirementsJob Analysis, Job Description, Job specification, Strategic Human Resource Planning, Recruitment, Selection Process, Methods – Interview, Tests, Induction and Placement, Promotion and Transfer

Module III: Development of Human ResourcesTraining and Development, Managing Careers, Understanding Performance Appraisal

Module IV: Managing Compensation Compensation, Components of compensation, Job evaluation, methods of job evaluation, Designing and administration of wage and salary structure

Module V: Separation ProcessesTurnover, Retirement, Layoff, Retrenchment and Discharge, VRS

Module VI: Emerging Trends and Challenges in HRMOverview of Human Resource Information System (HRIS), Introduction to HR Audit, IHRM Practices, Cross- Cultural and Diversity Management, Work-life integration, Human Resource Outsourcing

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text & References:

Snell S and Bohlander G (2007). Human Resource Management, Cengage Learning (Thomson Learning). Aswathappa. K, (2005),Human Resource Management- Text & Cases, Tata McGraw Hill, New Delhi Dessler G (2005).Human Resource Management Pearson Education, India Mathis R L and Jackson J H (2006). Human Resource Management, Cengage Learning (Thomson

Learning).

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OPERATIONS AND QUALITY MANAGEMENT

Course Code: MHR 205 Credit Units: 04

Course Objective:The aim of this course is to develop understanding of the strategic and functional issues in the operational environment of any organization, of the various decisions involving the operational activities, and of the methods which enable taking the best possible alternative decision.

Course Contents:

Module I: IntroductionIntroduction of Operations Function and Operations Management; Input/output transformation; Operations as Competitive Advantage

Module II: Strategic DecisionsPlanning and Designing the Products/Services; Process Design and Planning; Designing the Facility Location and Layout; Selection and Management of Product Technology; Long-term and Short-term Capacity Planning, Project Management (PERT/CPM)-Critical Path, Activity time estimation, Crashing of project duration

Module III: Operating DecisionsOperations Scheduling and Sequencing, Aggregate Planning and Master Production Scheduling, Probabilistic Inventory Control Models, Materials Requirement Planning.

Module IV: Controlling and Improvement DecisionProductivity, Efficiency and Effectiveness; Measuring and Improving the Operations Processes; Green operations management

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text & References:

Chase, Jacob, Aquilano, Agarwal (2008),Operations Management for Competitive Advantage, Tata McGraw-Hill

Evans & Collier (2007), Operations Management: An Integrated Goods and Service Approach, Cengage Heizer, Render, Jagadeesh (2009), Operations Management, Pearson Education, India Klassen & Manor (2007), Cases in Operations Management, Sage Publishers Krajewski, Ritzman, Malhotra (2007), Operations Management: Processes and Value Chains, Prentice-Hall Mahadevan (2007), Operations Management: Theory and Practice, Pearson Education, India Russell and Taylor (2009), Operations Management along the Supply Chain, Wiley Shroeder (2009), Operations Management: Contemporary Concepts and Cases, Tata McGraw-Hill

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MARKETING MANAGEMENT

Course Code: MHR 206 Credit Units: 03

Course Objective:The objective of this course is to provide the students exposure to modern marketing concepts, tools, and techniques, and help them develop abilities and skills required for the performance of marketing functions.

Course Contents:

Module I: Understanding Marketing in New perspective Fundamentals of Marketing, Customer Value and Satisfaction, Customer Delight, Conceptualizing Tasks and Philosophies of Marketing Management, Value Chain, Scanning the Marketing Environment, Marketing Mix Elements, Difference between marketing and Selling, Relationship marketing, Social marketing, Strategic Planning in marketing, formulating the marketing plan.

Module II: Analyzing Consumers & Selecting MarketsThe factors influencing consumer behavior. The stages in the buying process, the buying decision making process, factors effecting the buying decision., Market Segmentations, Levels of Market Segmentations, Patterns, Procedures, Requirement for Effective Segmentation, Evaluating the Market Segments, Selecting the Market Segments, Tool for Competitive Differentiation, Developing a Positioning Strategy. Module III: Managing Product & Pricing StrategiesClassification of products, New Product development, stages of product development, Adoption process, Product mix decisions and line management, Length, width and depth of a line, line analysis, and brand management, product life cycle, stages in lifecycle and factors affecting each stage, Managing product life cycles. Setting the price, adapting the price, initiating and responding the price changes,

Module VI: Designing: Managing the Integrated CommunicationChannel functions and flows. Channel design decisions. Channel management decisions. Channeldynamics; vertical horizontal and multi channel marketing systems. Market Logistics decisions. Effective Communication, Integrated Marketing Communication, Marketing Communication Process, Promotion mix, Advertising, Personal Selling, Sales Promotion and Publicity and Public Relations, Direct Marketing,

Module V: Emerging Trends in MarketingAn Introduction to Internet Marketing, Multi Level Marketing, E-Marketing, Green Marketing, Event Marketing, Types of Events, Sponsorship, Cause Related Marketing, Marketing for Non Profit Organizations Marketing Strategies for Leaders, Challenges, Followers and Nichers

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text & References:

Kotler, Keller, Koshy, Jha, (2008), Marketing Management– A South Asian Perspective, Pearson India Pvt. Kurtz, (2008), Principles of Marketing, Cengage Learning, India, S. Neelamegham, (2009), Marketing In India, Vikas publishing house, Biplo Bose, (2008), Marketing Management, Himalaya Publishing House. Paul Baines, Chris Fill, Kelly Page, (2009), Marketing, Oxford University Press Winner (2009) Marketing Management, Pearson Education. William L. Pride and O.C. Ferrell, (1993), Marketing Concepts and Strategies, Boston, Houghton Mifflin

Co. Czinkota and Kotabe , ( 2007), Marketing Management, Cengage Learning, India West, Ford, Ibrahim, (2009),Strategic Marketing, Oxford University, Evans, (2008), Marketing Management Cengage Learning, India Rajan Saxena, (2010) , Marketing Management, Tata McGraw Hill

SOCIAL AND INDUSTRIAL PSYCHOLOGY

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Course Code: MHR 207 Credit Units: 03

Course Objective:The Objectives of this course are to understand human behaviour in social and industrial settings. A student will be able to comprehend the causes of behaviour as well as the methods of improvement by going through this course.

Course Contents:

Module I: Social and Industrial PsychologyDefinition, Nature and Background.

Module II: Social Perception & identity Non-Verbal Communication, Theories of Attribution, Impression Formation and Impression Management.Self Concept, Self-esteem, Self-Efficacy, Self-Monitoring and Self-Focusing.

Module III: Social InfluenceConformity, Compliance and Obedience.

Module IV: Employment TestingTesting Abilities, Testing Personality, Testing Skills and Achievements, Using and not Using Tests. The Interview, Application Blanks and Biographical Inventories, References and Background Investigations.

Module V: Safety PsychologySafety Management and Safety Psychology, Differential Accident Liability.

Module VI: Human PerformanceTime & Motion Study, Resistance to Time and Motion Studies, Breaking Resistance, Human Engineering, Coding Displays and Control, Principles Of Human Performance. Perceptual – Motor Skills, Information Processing Behaviour, Monitoring Behaviour.

Module VII: Ergonomics and Work ConditionsErgonomics Approach Work Design Anthropometrics Approach, Biomechanical Approach, Psychological Approach, Human and Computer Interaction in the Work Place

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text & References: Blum & Naylor (1968), Industrial Psychology, CBS Publishers & Distributors Baron Robert A. and Byrne Donn (1995), Social Psychology: Understanding Human Interactions, Prentice

Hall India Miner John B. (1992), Industrial - Organizational Psychology, McGraw-Hill Muchinshy. M. Paul (2008),Psychology Applied to Work, Hypergraphic S.C. Tailor, L.A. Peplau and D.O. Sears (1995). Social Psychology, Prentice Hall, New Jersey

KNOWLEDGE MANAGEMENT

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Course Code: MHR 208 Credit Units: 03

Course Objective: Information Systems (IS) enables new approaches to improve efficiency and efficacy of business models. This course will equip the students with understanding of role, advantages and components of an Information System. The objective of the course is to help students integrate their learning from functional areas, decision making process in an organization and role of Information Systems to have a vintage point in this competitive world.

Course Contents:

Module I: Information Systems In Business and Decision Support Process in BusinessBusiness Process, and role of Information Systems in Business Processes, Types of Management Support Systems,( Transaction Processing System, Management Information System, Decision Support Systems, Executive Support Systems and Strategic Information Systems, Components of Information Systems, Centralized and Decentralized Information Systems Role of Information in Decision Making Process, Steps in Decision Making, Levels of Decision Making, Types of Decision (Structured, Semi structured & Non Structured Decisions ) . Module II: Knowledge Management ConceptsIntroduction to life in organizations, Concept and Characteristics of Knowledge Based Organizations. Managing Knowledge for organizational effectiveness- Process and Methods; Concept of Intellectual Capital and Learning Orientation in the Organizaitons; Knowledge and Role related issues

Module III: Knowledge Management and Expert SystemsIntroduction to KM, Technology behind KM, Implementation of KM in an organizations, Various parameters of implementation, Expert Systems, DVS, OLAP – Online Analytical Processing, Data Mining and warehousing .

Module IV: Functional Business SystemsInformation and Communication Technology in Knowledge Based Organizations: HRIS – Human Resource Information Systems for a Knoweldge Based Organizations/ Interactive and Targeted Marketing, Sales Force Automation/ Computer Integrated Manufacturing /Online Accounting Systems, Financial Management Systems

Module V: Cases in Knowledge Based OrganizationsComprehensive Case Study in a Knoweldge Based Organizations-Collection and Compilation of the material by the participants under the guidance of the Resource Person.

Examination Scheme:

Components CPA TP Q/S A ME EE

Weightage (%) 5 5 5 5 10 70

Text & References:

Jawadekar, WS (2009); Management Information System; Tata Mc Graw Hill Publication Mclead R & Schell G (2009), Management Information Systems; Pearson Prentice Hall O’Brein, JA (2009); Introduction to Information Systems; Tata Mc Graw Hill Publication Lauden KC & Lauden JP (2010), Management Information Systems – Managing the digital Firm, Pearson

Prentice Hall Oz E (2009), Management Information Systems, Cengage Learning Turban E, EAronson J et al. (2006), Decision Support and Business Intelligence Systems, Prentice Hall of

India Fernandz B & Sabherwal R (2010); Knowledge Management – Systems and Processes; Cengage Learning.

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MANAGERIAL COMPETENCIES AND CAREER DEVELOPMENT

Course Code: MHR 209 Non Credit Course

Course Objective:In this course, students will actively learn and practice job-related skills vital to becoming a successful manager in contemporary organizations. Class sessions will consist of diverse exercises, self-assessments, role plays, etc., which help students’ evaluate and develop their skills. It will help the students to perform well at an acceptable entry level in each skill area; and better interact with other students, faculty, alumni and industry professionals.

Course Contents:

Module I: Introduction to Managerial CompetenciesBusiness Service Performance Management and Future Managers, managerial Competencies. Values for managerial effectiveness and competencies in career development. Individual career goals and action plan.

Module II: Identification of Career Opportunities in Various IndustriesIndustry scenario and identifying career opportunities. Key position competencies at entry level in different industries and growth prospects. Career Recruitment / selection processes in various industries and companies.

Module III: Career Development ProcessDiagnostic instruments. Steps in career Development, Career Counseling. Seeking, giving and receiving face-to-face feedback. Strategies for improving managerial competencies. Opportunities and tactics for developing managerial competencies.

Module IV: Developing Skills for Career ProspectsHow to succeed in interviews, Mock interviews and GDs. Special focus areas. Career Clusters, Role of Mentor in career development. Importance of Entrepreneurial and leaderrship skills in career development.

Module V: Enhancing Learning Through Experience SharingExperience sharing of successful industry professionals, entrepreneurs, alumni and career specialists.

Examination Scheme:

1. Individual Growth and Team Performance 15 Marks

2. Individual Diagnostic File (Pre & Post Semester) 25 Marks

3. Group Discussion 30 Marks

4. Personal Interview Skills 30 Marks

Text & References:

Kolb, Osland, & Rubin,(1995), Organizational Behavior, Prentice Hall Harnold R.Wallace,(2004) ,Personal development for life and work, Thompson Press Greenhaus ,(2004), Career Management , Thompson Press

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BUSINESS COMMUNICATION - II

Course Code: MHR 242 Credit Units: 01

Course Objective: This course is designed to hone the PR skills of the budding managers and enable them to be an integral part of the corporate communication network. The Verbal Communication (oral and written) will be the lingua franca of this endeavour.

Course Contents:

Module I: Communication in PracticeVerbal Communication 1. Communication Networks2. Developing writing skillsInter- office communicationThe business lettersE mail – Netiquette (etiquette on the mail)Intra- office communicationMemosNoticesCircularsAgenda and MinutesBusiness Report writingResume writing

Module II: Cross Functional Communication Marketing/ Integrated marketing communicationProject management communicationHuman Resource communicationFinancial Communication

Module III: Communication for Public RelationsFunctions and activities of PRReputation ManagementBuilding Corporate Image and IdentityNegotiation Techniques

Examination Scheme:

Components CT1 CT2 CAF V GD GP AWeightage (%) 20 20 25 10 10 10 5

CAF – Communication Assessment FileGD – Group DiscussionGP – Group Presentation

Text & References: Business Communication, Raman – Prakash, Oxford The Oxford Handbook of Commercial Correspondence, Ashley A, Oxford Business Communication for

Managers: An Advanced Approach, Penrose, Thomson Business Communication, Krizan, Thomson Understanding Human Communication,9/e, Adler R Oxford

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BEHAVIOURAL SCIENCE - II(BEHAVIOURAL COMMUNICATION AND RELATIONSHIP

MANAGEMENT)

Course Code: MHR 243 Credit Units: 01

Course Objective:This course aims at imparting an understanding of:Process of Behavioural communicationAspects of interpersonal communication and relationshipManagement of individual differences as important dimension of IPR

Course Contents:

Module I: Behavioural Communication Scope of Behavioural CommunicationProcess – Personal, Impersonal and Interpersonal CommunicationGuidelines for developing Human Communication skillsRelevance of Behavioural Communication in relationship management

Module II: Managing Individual Differences in Relationships PrinciplesTypes of issuesApproachesUnderstanding and importance of self disclosureGuidelines for effective communication during conflicts

Module III: Communication Climate: Foundation of Interpersonal Relationships Elements of satisfying relationshipsConforming and Disconfirming CommunicationCulturally Relevant CommunicationGuideline for Creating and Sustaining Healthy Climate

Module IV: Interpersonal Communication Imperatives for Interpersonal CommunicationModels – Linear, Interaction and TransactionPatterns – Complementary, Symmetrical and ParallelTypes – Self and Other OrientedSteps to improve Interpersonal Communication

Module V: Interpersonal Relationship Development Relationship circle – Peer/ Colleague, Superior and SubordinateInitiating and establishing IPREscalating, maintaining and terminating IPRDirect and indirect strategies of terminating relationshipModel of ending relationship

Module VI: End-of-Semester Appraisal Viva based on personal journalAssessment of Behavioural change as a result of trainingExit Level Rating by Self and Observer

Examination Scheme:

Components SAP A Mid Term Test (CT)

VIVA Journal for Success (JOS)

Weightage (%) 20 05 20 30 25

Text & References:

Vangelist L. Anita, Mark N. Knapp, Inter Personal Communication and Human Relationships: Third Edition, Allyn and Bacon

Julia T. Wood. Interpersonal Communication everyday encounter Simons, Christine, Naylor, Belinda: Effective Communication for Managers, 1997 1st Edition Cassell

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Harvard Business School, Effective Communication: United States of America Beebe, Beebe and Redmond; Interpersonal Communication, 1996; Allyn and Bacon Publishers.

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FRENCH - II

Course Code: MHR 244 Credit Units: 02

Course Objective: To enable the student to talk about his time schedule to talk about travel

Course Contents:

Unité 3, 4: pp. 42 to 72:

Contenu lexical: Unité 3: Emploi du temps1. demander et donner l’heure, des horaires2. raconter sa journée3. parler de ses habitudes au travail, de ses loisirs4. dire la date, parler du temps qu’il fait5. fixer rendez-vous (au téléphone par e-mail), réserver une table au restaurant

Unité 4: Voyage1. réserver une chambre d’hôtel, demander la note2. expliquer un itinéraire3. parler de ses déplacements, situer sur une carte4. exprimer un conseil, une interdiction, une obligation5. acheter un billet de train, consulter un tableau d’horaires

Contenu grammatical: 1. question avec à quelle heure ? adjectifs démonstratifs 2. verbes pronominaux au présent, les prépositions à et de : aller à venir de

3. adverbes de fréquence, pourquoi... ? Parce que ... ?4. expression indiquant la date, verbes impersonnels5. verbe pouvoir + infinitif, le lundi, lundi prochain6. adjectifs possessifs (2), adjectif tout7. impératif présent (1), nombres ordinaux8. questions avec est-ce que ? à et en + moyen de transport, en/au+pays9. verbes devoir+infinitif, il faut+ infinitif, il est interdit de

10. verbes : aller, venir, partir , questions avec d’où, où,par où, à quel, de quel

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

le livre à suivre : Français.Com (Débutant)

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GERMAN – II

Course Code: MHR 245 Credit Units: 02

Course Objective: To enable the students to converse, read and write in the language with the help of the basic rules of grammar, which will later help them to strengthen their language. To give the students an insight into the culture, geography, political situation and economic opportunities available in GermanyIntroduction to Grammar to consolidate the language base learnt in Semester - I

Course Contents:

Module I: Everything about Time and Time periodsTime and times of the day.Weekdays, months, seasons. Adverbs of time and time related prepositions

Module II: Irregular verbsIntroduction to irregular verbs like to be, and others, to learn the conjugations of the same, (fahren, essen, lessen, schlafen, sprechen und ähnliche).

Module III: Separable verbsTo comprehend the change in meaning that the verbs undergo when used as suchTreatment of such verbs with separable prefixes

Module IV: Reading and comprehensionReading and deciphering railway schedules/school time table Usage of separable verbs in the above context

Module V: Accusative caseAccusative case with the relevant articlesIntroduction to 2 different kinds of sentences – Nominative and Accusative

Module VI: Accusative personal pronounsNominative and accusative in comparisonEmphasizing on the universal applicability of the pronouns to both persons and objects

Module VII: Accusative prepositions Accusative propositions with their useBoth theoretical and figurative use

Module VIII: DialoguesDialogue reading: ‘In the market place’

‘At the Hotel’

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

Wolfgang Hieber, Lernziel Deutsch Hans-Heinrich Wangler, Sprachkurs Deutsch Schulz Griesbach, Deutsche Sprachlehre für Ausländer P.L Aneja, Deutsch Interessant- 1, 2 & 3 Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1,2 Braun, Nieder, Schmöe, Deutsch als Fremdsprache 1A, Grundkurs

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SPANISH – II

Course Code: MHR 246 Credit Units: 02

Course Objective:To enable students acquire more vocabulary, grammar, Verbal Phrases to understand simple texts and start describing any person or object in Simple Present Tense.

Course Contents:

Module IRevision of earlier modules.

Module IISome more AR/ER/IR verbs. Introduction to root changing and irregular AR/ER/IR ending verbs

Module IIIMore verbal phrases (eg, Dios Mio, Que lastima etc), adverbs (bueno/malo, muy, mucho, bastante, poco).Simple texts based on grammar and vocabulary done in earlier modules.

Module IVPossessive pronouns

Module VWriting/speaking essays like my friend, my house, my school/institution, myself….descriptions of people, objects etc, computer/internet related vocabulary

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

Español, En Directo I A Español Sin Fronteras

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JAPANESE - II Course Code: MHR 247 Credit Units: 02

Course Objective: To enable the students to converse in the language with the help of basic particles and be able to define the situations and people using different adjectives.

Course Contents:

Module I: Verbs Transitive verbs, intransitive verbs

Module II: More prepositions More particles, articles and likes and dislikes.

Module III: Terms used for instructionsNo parking, no smoking etc.

Module IV: AdverbsDifferent adverbial expression.

Module V: Invitations and celebrationsGiving and receiving presents, Inviting somebody for lunch, dinner, movie and how to accept and refuse in different ways

Module VI: Comprehension’sShort essay on Family, Friend etc.

Module VII: ConversationsSituational conversations like asking the way, At a post office, family

Module VIII: Illness Going to the doctor, hospital etc.

Learning Outcome Students can speak the language describing above-mentioned topics.

Methods of Private study/ Self help Handouts, audio-aids, and self-do assignments. Use of library, visiting and watching movies in Japan and culture center every Friday at 6pm.

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

Text: Teach yourself Japanese

References: Shin Nihongo no kiso 1

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CHINESE – II

Course Code: MHR 248 Credit Units: 02

Course Objective:Chinese is a tonal language where each syllable in isolation has its definite tone (flat, falling, rising and rising/falling), and same syllables with different tones mean different things. When you say, “ma” with a third tone, it mean horse and “ma” with the first tone is Mother. The course aims at familiarizing the student with the basic aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in practical skills and nurturing them to interact with a Chinese person.

Course Contents:

Module IDrillsPractice reading aloudObserve Picture and answer the question.Tone practice.Practice using the language both by speaking and by taking notes.Introduction of basic sentence patterns.Measure words.Glad to meet you.

Module IIWhere do you live? Learning different colors.Tones of “bu”Buying things and how muchit costs?Dialogue on change of Money.More sentence patterns on Days and Weekdays.How to tell time. Saying the units of time in Chinese. Learning to say useful phrases like – 8:00, 11:25, 10:30 P.M. everyday, afternoon, evening, night, morning 3:58, one hour, to begin, to end ….. etc.Morning, Afternoon, Evening, Night.

Module IIIUse of words of location like-li, wais hang, xiaFurniture – table, chair, bed, bookshelf,.. etc.Description of room, house or hostel room.. eg what is placed where and how many things are there in it?Review Lessons – Preview Lessons.Expression ‘yao”, “xiang” and “yaoshi” (if).Days of week, months in a year etc.I am learning Chinese. Is Chinese difficult?

Module IVCounting from 1-1000Use of “chang-chang”.Making an Inquiry – What time is it now? Where is the Post Office?Days of the week. Months in a year.Use of Preposition – “zai”, “gen”.Use of interrogative pronoun – “duoshao” and “ji”.“Whose”??? Sweater etc is it?Different Games and going out for exercise in the morning.

Module VThe verb “qu”Going to the library issuing a book from the libraryGoing to the cinema hall, buying ticketsGoing to the post office, buying stampsGoing to the market to buy things.. etcGoing to the buy clothes …. Etc.Hobby. I also like swimming.Comprehension and answer questions based on it.

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Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

“Elementary Chinese Reader Part I” Lesson 11-20

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STRATEGIC MANAGEMENT

Course Code: MHR 301 Credit Units: 03

Course Objective:The course is designed to help students to understand the concept of strategy and strategic management process. Acquaint students with basic concepts and principles of strategic management, develop and prepare organizational strategies that will be effective for the current dynamic environment and likewise to impart the strategic management conceptual framework which will increase students’ skills and knowledge in identifying and describing organizations’ strategic posture and direction.

Course Contents:

Module I: Introduction and Purpose of Strategy FormulationEvolution and Introduction of strategic management. Concept and Classification of Corporate and Business Strategy with Hierarchy definition; Purpose of Strategy Formulation: Concept of Vision, Mission and Business Definition. Importance of Stakeholders in Business.

Module II: Strategic AnalysisPESTLE Analysis, Environmental Threat and Opportunity Profile (ETOP), Strategic Advantage Profile (SAP), Porter’s Value Chain Analysis, Resource Based View of the Firm-VRIO Framework; Market Analysis-David Aaker Model,Competitor Analysis, Industry Analysis using Porter’s five forces Model; Scenario analysis and SWOT Analysis. Strategic implications of company decisions and Strategic response to changes in business environment.

Module III: Strategic Choice – Traditional ApproachPortfolio Analysis using BCG, GE Nine Cell Matrix, Hofer’s Model, Making Strategic Choices using Strickland’s Grand Strategy Selection Matrix; Ansoff’s Product Market Grid; Choosing Generic Strategies using Porter’s Model of competitive advantage.

Module IV: Industry Structures and Competitive StrategiesIndustry Structures and Lifecycle stages, Marketing Warfare and Dominance Strategies: Advantages and Disadvantages of Defensive and Offensive strategies; Innovation as Blue Ocean Strategy.

Module V: Strategy Implementation and EvaluationIssues in implementation: Resource Allocation, Organization Structure, Social responsibilities – Ethics. Measuring performance and establishing strategic controls.

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text & References:

Wheelen and Hunger, (2008), Essentials of Strategic Management, Prentice Hall India. Ramaswamy and Namakumari,(1999), Strategic Planning: Formulation of Corporate Strategy Text and

Cases, Macmillan India Ltd., Jausch & Glueck, (1988), Business Policy and Strategic Management, McGraw Hill. Thomson & Strickland,(2008), Business Policy and Strategic Management, McGraw Hill. Pearce John ‘A & Robinson R.B,(1997), Strategic Management: Strategy Formulation and Implementation,

AI.T.B.S. Publishers & Distributors Regular reading of all latest Business journals: HBR, Business World, Business India, Business Today

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MANAGING EXCELLENCE

Course Code: MHR 302 Non Credit Course

Course Objective: To help the students of Business Management believe in excellence and create an environment that cultivates the same. It aims at focusing on the basics and establishes a flexible strategic direction with a team-based organizational concept as they work to advance their team and their department. This course is designed to provide hands on experience for professional success. This common sense approach combining self-examination surveys, class exercises, practical exposure and team work is applicable. The main area to provide the practical exposure include small activities to a mega event such as guest lectures, industry visits, placements, seminars, conferences, management competitions, corporate meet, alumni meet, publications etc. The course will be delivered as under:Class room 20%Practical 80%

Course Contents:

Module I: Introduction to ExcellenceSelf-evaluation, Definition of Excellence, Cultivating the Attitude &Developing the Habit for achieving excellence

Module II: Excellence for Everyone & Excellence for Everything Recognizing the Qualities, Excellence for Everything: External vs. Internal, Obstacles to Excellence, Excellence Ethics, Professional Characteristics

Module III: Achieving ExcellenceInstilling Excellence, Managing Excellence, Rewarding Excellence

Module IV: Excellence IndicatorsTypes of Indicators, Building Models, Distinguishing Characteristics

Module V: Applying ExcellenceApplication of Excellence, Practical Steps, Self-evaluation of achievements

Examination Scheme:

1) Individual Diagnostic File (carry forward of MCCD) 15 Marks

2) Presentations 25 Marks

3) Group Discussion 30 Marks

4) Personal Interview Skills 30 Marks

Text & References:

English ,Gary, (2005) ‘Phoenix without the ashes: achieving organization .Excellence through commonsense Management’, CRC Press

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INDUSTRIAL RELATIONS AND LABOUR LAWS

Course Code: MHR 303 Credit Units: 03

Course Objective:The objective of the course is to acquaint students with the main provisions of labour standards, concepts, institutions and approaches to industrial relations and collective bargaining. The course will develop skills of dealing with unions, negotiating collective agreements and to identify approaches to promotion of sound labour management relations.

Course Contents:

Module I: Industrial Relations and Collective BargainingIndustrial Relations-conceptual and legal framework, Collective Bargaining-an overview, Bargaining and Negotiating skills, Workers Participation in Management, ILO conventions, Sound Labour Management Relations, Grievance Redressal Machinery, Industrial Relations after globalization

Module II: Introduction to Labour LawsLabour Law Origin - Purpose - Role of the State - Constitutional Provisions – Fundamental Rights and Directive Principles of State Policy

Module III: Health and Safety, Conditions of EmploymentFactories Act, 1948, Industrial Employment (Standing Orders) Act, 1946. Discipline and Disciplinary Procedure

Module IV: Laws for Handling Industrial Disputes and Contract LabourIndustrial Disputes Act 1947, Contract Labour (Regulation & Abolition) Act, 1970

Module V: Trade UnionsTrade Unions: Meaning, Functions, Problems, Trade Unions Act, 1926

Module VI: Wage Related LawsMinimum Wages Act, 1948, Payment of Wages Act 1936, Equal Remuneration Act 1976, Payment of Bonus Act 1965

Module VII: Employee Benefits and Social Security Related LawsPayment of Gratuity Act, 1972: Provident Fund Act 1952, Workmen’s Compensation Act 1923, E.S.I.C. Act, 1948, Maternity Benefit Act 1961, The Apprentices Act 1961.

Examination Scheme:

Components CPA TP Q/S A ME EE

Weightage (%) 5 5 5 5 10 70

Text & References: Bagri, P.R. (2006), Law of Industrial Disputes, Kamal Law House. C.S. Venkata Ratnam (2006), Industrial Relations, Oxford Higher Education Kumar H.L. (2010) Labour Laws - Everybody Should Know, Universal Law Publishing Company Malhotra, O.P (1985), Law of Industrial Disputes, N.M. Tripathi Pvt. Ltd. Malik, P.L (2008), Industrial Law, Eastern Book Company. Mamoria CB (1998), Dynamics of Industrial Relations, Himalaya Publishing House.

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PERFORMANCE AND COMPETENCY MANAGEMENT

Course Code: MHR 304 Credit Units: 03

Course Objective:This course will help students to understand the significance of appraisal for an Organization and Individual. It will develop an understanding of various appraisal methods and measurements to manage the performances of employees. It would also provide an insight into the fundamentals of competency management.

Course Contents:

Module I: Introduction to Performance ManagementConceptual Approach to Performance Management, Determinants of Job Performance: Person and System Factor, Components of Effective Performance Management, Performance Management Cycle

Module II: Process of Performance AppraisalNeed And Methods for Performance Appraisal, RSDQ Model, Performance Review - Reengineering Performance Appraisal System, Performance Analysis, Performance Review Discussion, Performance Monitoring and Feedback.

Module III: Competency MappingConcept and Definition of Role and Competency, Characteristics of Competency, Competency Versus Competence, Performance Versus Competency, Types of Competencies, Context and Relevance of Competencies in Modern Organizations.

Module IV: Competency Management FrameworkMacro View of Competency Management Framework, Strategic Framework, Lancaster Model of Managerial Competence, Competency Modeling Framework

Module V: Competency Mapping as a Performance Management ToolBuilding Competency Models, The McBer Generic Managerial Competency Model, Competency Causal Flow Model ,Factors Affecting The Human Performance System , Profiling Competency Framework for a Particular Role, Competency Gap

Examination Scheme:

Components CPA TP Q/S A ME EE

Weightage (%) 5 5 5 5 10 70

Text & References:

Armstrong, Michael and Berron, Angela (2008), Performance Management and Development, Jaico Publications

Rao T V (2008), Performance Management and Appraisal Systems-HR Tools for Global Competitiveness, Response Books

Cardy Robert L. (2008), Performance Management Concepts, Skills and Exercises, Prentice Hall India Sahu R K (2007), Performance Management System, Excel Books

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STRATEGIC HUMAN RESOURCE MANAGEMENT

Course Code: MHR 305 Credit Units: 02

Course Objective:This subject provides an understanding of the strategic contribution of the Human Resource Management (HRM) function. This course will place previous studies of human resource management within a strategic, dimension so as to illustrate the concept of competitive advantage applied to human resources. The emphasis will be on the strategic significance of HRM.

Course Contents:

Module I: The Concept of StrategyStrategy Defined, Key Concepts of Strategy, Formulations of Strategy, Strategic Management, The Process of Strategic Management

Module II: The Concept of Strategic HRMAn Investment Perspective of HRM, Strategic HRM, Aims of SHRM, Strategic HR Vs Traditional HR, Challenges in SHRM, Approaches and Models To SHRM and The Evolving Strategic Role of HR, Barriers to Strategic HR.

Module III: Human Capital ManagementHuman Capital Management Defined, Human Capital Management and HRM, The Concept of Human Capital, Intellectual Capital, Social Capital and Organizational Capital, Human Capital Measurement and Approaches to Measurement. Module IV: Strategic HRM in ActionHR Strategy defined, Purpose, Types of HR Strategies, Content of HR Strategies, Formulating HR Strategy, Criteria for an Effective HR Strategy, Integrating the Business and HR Strategies.

Module V: Impact of HRM on Business PerformanceHuman Resource Evaluation - Definition and Overview, Rationale for HR Evaluation, Measures Of HRM Performance, Approaches to HR Evaluations, Future Trends In Strategic HRM Approaches- Career Management, Mentoring Relationship, Work-Life Integration

Examination Scheme:

Components CPA TP Q/S A ME EE

Weightage (%) 5 5 5 5 10 70

Text & References: Mello Jeffrey A., (2008), Strategic Human Resource Management, Thompson Press Publishing. Agarawala Tanuja (2007) Strategic Human Resource Management, Oxford University Press. Armstrong Michael (2007), Strategic Human Resource Management: Strategy and Action, Kogan Page Mahey C and Salman G., (1996), Strategic Human Resource Management, Oxford Blackwell. Srinivas R. Kandula, (2002), Strategic Human Resource Development, Prentice Hall India.

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TALENT ACQUISITION AND DEVELOPMENT

Course Code: MHR 306 Credit Units: 03

Course Objective:The course aims at clear understanding of the concepts of recruitment, selection, retention and development of human capital from the perspective of organizational excellence.

Course Contents:

Module I: Job Analysis and HR Planning Job Analysis, Writing Job Descriptions, Job, Specification, Job Analysis in a Jobless World and Human Resource Planning and Forecasting

Module II: Recruiting and SelectionDeveloping and Using Application Forms: The Application Blank, Information Technology and HR: Recruiting on the Internet, Global Talent Search, The Selection Process, Basic Selection Model: The Decision Theory Approach, Basic Testing Concepts and Interviewing Candidates

Module III: Retention Management Basics of Absenteeism, Turnover, Attrition and Retention of HR ,Importance of Retention, Retention Determinants, Retention Management Process, Retention interventions

Module IV: Process and evaluation of Training and developmentEstablishing objectives, preparing the parameters, designing the programs, methods, trainers and training styles, Training for Trainers, Trainer Certifications, Training Evaluation – Need for evaluation, Concept of Return on Investment, Cost – Benefit Analysis, Developing Models of Training Evaluation for Technical and Behavioural Training

Module V: Training and Development for Modern Organizations Concept and Need for Learning Organizations, Creativity, Managing Change, Leadership, Team Playing and Effective Group Dynamics, Managing differences at workplace, Effective Communication, Managing Cultural Diversity, Sensitivity Training, Total Quality Management, Computer Based Training.

Examination Scheme:

Components CPA TP Q/S A ME EE

Weightage (%) 5 5 5 5 10 70

Text & References:

Dessler, G. (1997), Human Resource Management, Prentice Hall India Srivastava, S., (1999), Recruitment, Selection & Retention, ABS Course pack Ramnarayan, S. & Rao, R.M., (1996), Managerial Dilemmas: Cases in Organizational Behaviour, Tata

McGraw-Hill, India Wexley, K & Lathan Gary, (2002), Developing & Training HR in Organization., Prentice Hall India Lynton R.P and Pareek U (1990). Training for Development. Vistaar Publications, New Delhi

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COMPENSATION AND REWARD MANAGEMENT

Course Code: MHR 307 Credit Units: 03

Course Objective: This course helps students to learn how compensation system operates to attract, retain and motivate competent work force.

Course Contents:

Module I: IntroductionConcept of Compensation, System of Compensating, Concept of Reward and Reward System, Economic Theory of Wages, Limitations of Economic Theories. Wage and Salary Administration at micro level, Wage concepts, Methods of Job Evaluation, Role of various parties – Employees, Employers, Unions & Government, Overview of Legislations affecting Compensation

Module II: Compensation Structure- Indian PracticesSalary Progression, Methods of Payment, Limitations of the Job Related Compensation, Competency based Compensations, Performance linked Compensations- Performance Appraisal

Module III: Elements of CompensationVariable Compensation, Principles of Reward Strategy, Perquisites, Bonuses & Incentives Scope and Process, Ethical Considerations, Social Security, Sharing Productivity Gains with Employees, Gain Sharing, Team Based Pay, The Role of Compensation in Sales Force Success

Module IV: Incentive Schemes / Payment by ResultsTypes of Incentive Schemes/ Systems and Plans, Merits and Demerits of Incentives

Module V: Benefits and ServicesConcept of Benefit- Strategic Perspectives on Benefits, Type of Benefits, Factor Influencing Choice of Benefit Package, Administration of Benefits and Services

Module VI: Current Trends in Compensation and Reward ManagementElements of Managerial Compensation- A New Approach, VRS, Pay the Person, Rewarding Excellence, Individualizing the Pay System.

Examination Scheme:

Components CPA TP Q/S A ME EE

Weightage (%) 5 5 5 5 10 70

Text & References: Singh B.D. (2007). Compensation and Reward Management, Excel Books, New Delhi. Milkovich & Newman (2005), Compensation , McGraw-Hill Henderson Richard (2006), Compensation Management in a Knowledge - Based World, Prentice Hall India Armstrong Michael & Murlis Helen (2005), Reward Management A Handbook of Remuneration, Strategy

and Practice, Kogan Page

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MEASUREMENT IN HUMAN RESOURCE

Course Code: MHR 308 Credit Units: 03

Course Objective:This course helps practice the tools and techniques which can be subsequently used to quantify several parameters of the effective management of human capital, including the functions of HR. It provides a set of powerful skills to communicate with and influence key decision-makers within an organization.

Course Contents:

Module I: Introduction and the Challenges of Measurement Introduction: Meaning & Definition of HR Measurement – Importance; Development of Concept. HR Measurement for HR Professionals; Investment in Human Resources. Efficient use of Human Resource, Adopting the Right Perspective: Understanding the Role of Workforce in Strategy Implementation

Module II: Developing Measurement MetricsUnderstanding and Developing the Right Metrics: Tools to Manage the Implementation of Strategy, Implementing The Metrics. Benchmarking HR, Different Types of Scorecards- Balance Score Card, HR Score Card

Module III: Designing the MetricsPrinciples of Good Measurement. Cost-Benefit Analyses for HR InterventionsMeasuring HR Alignment. Measuring Hiring and Staffing, Measuring the Value of Compensation and Benefits. Measurement of Training and Development Module IV: Specific Topics in MeasurementMeasuring the Value of Employee Relations and Retention Program, Models for Assessing Return on Investment, Assesing Value of Outsourcing and Call Centers .

Module V: TQM and HR AuditRole of TQM in HR Measurement. HR Audit, Implementing HR Audit, Methodology and Issues, HRD Scorecard, HRD Audit – The Indian Experiences and Cases, People Capability Maturity Model (PCMM), Measuring Intellectual Capital and Web Based HR Systems

Module VI: Human Resource Information SystemRole of Information System in Human Resource Decision Making, Designing and Implementation of HRIS, Organizing Data, Personnel Audit and Personnel Research, Computer Applications in HRM Functions (uses and trends) Examination Scheme:

Components CPA TP Q/S A ME EE

Weightage (%) 5 5 5 5 10 70

Text & References:

Fitz-Enz Jac,(2001), How to Measure Human Resource Management, McGraw Hill Mello Jeffrey A., (2008), Strategic Human Resource Management, Thompson Press. Rao T.V.(1999), HRD Audit, Response Books

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ORGANIZATIONAL CHANGE AND DEVELOPMENT

Course Code: MHR 309 Credit Units: 03

Course Objective:The Objective of the course is to provide a conceptual input of meaning, characteristics, processes & influences of Organizational Development & Change Management. The course also intends to impart skill sets through experiential learning. The course gives various OT theoretical frameworks in detail which provides comprehensive overview of human capital from the perspective of organizational excellence in the light of transitional phases of Indian Industries.

Course Contents:

Module I: Organization DevelopmentNature, basic assumptions, Characteristics & Techniques, Historical framework of OD, The Lab Training Stem, The Survey Research & Feedback Stem, The Action Research Stem, Steps involved in OD, Factors affecting OD, Role of Managers

Module II: Typology of OD InterventionsInterventions designed at Individuals, Dyads, and Triads, Teams & Groups.

Module III: Action Research Introduction to Action Research, AR as Process & Approach.

Module IV: OD InterventionsTeam Interventions, Inter-Group Interventions, Structural Interventions, Comprehensive Interventions, Issues in Client-Consultant Relationship.

Module V: Change ManagementWhy Organization Change, Factors causing & Need for Change, Content & Process Levers of Change, Models & Techniques involved in Change Mgmt, Total Quality Management,Business Process Reengineering.

Module VI: Future of ODChanging Values & Cultural Model, Theories of Planned Change, Organizing for the Future, Organization as Learning Systems, Implications for Future Managers.

Examination Scheme:

Components CPA TP Q/S A ME EE

Weightage (%) 5 5 5 5 10 70

Text & References: Wendell L. French and Cecil N. Bell Jr., (2008),Organization Development and Transformation, Prentice

Hall India Thomas G. Cummings and Christopher G. Worley (2002). Organizational Development and Change,

Thompson learning - India Palmer I, Dunford R, Akin G, (2010), ‘Managing Organizational Change - A Multiple Perspectives

Approach, Tata McGraw Hill

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PSYCHOLOGICAL TESTING

Course Code: MHR 310 Credit Units: 03

Course Objective:To develop an understanding of the concept of psychological testing by providing a theoretical background of psychological assessment of personality tests and their applications and the ethics of the usage of different types of psychological tests.

Course Contents:

Module I: Functions and Origins of Psychological TestingConcept of Psychological Testing, Nature and Use of Psychological Tests, Historical Antecedents of Modern Testing.

Module II: Technical and Methodological PrinciplesNorms and Meaning of Test Scores, Reliability and Validity

Module III: Personality Testing Self-Report Inventories and Scales- MBTI and FIRO-BProjective Techniques- TAT, Sentence Completion TestMeasures of Styles and TypesSituational TestsSelf-Concepts and Personal ConstructsObserver Reports

Module IV: Applications of testingEducational TestingOccupational Testing

Module V: Ethical and Social Considerations in TestingProtection of Privacy and ConfidentialityCommunicating Test Results

Examination Scheme:

Components CPA TP Q/S A ME EE

Weightage (%) 5 5 5 5 10 70

Text & References: Anastasi, A. and Urbina, S.,(2005) Psychological Testing,Pearson Education Freeman, Frank S (1962). Theory Practice of Psychological Testing. Oxford and IBH. Edward Hoffman (2004), Psychological Testing at work, Tata McGraw-Hill. Charles Jackson (2001), Understanding Psychological Testing, Jaico Publishing House.

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DYNAMICS OF TRANSACTIONAL ANALYSIS AND EMOTIONAL INTELLIGENCE

Course Code: MHR 311 Credit Units: 03

Course Objective:To provide a theoretical and practical framework for understanding one self and human behaviour in the organizations and become aware of the sources of emotions and help them learn how to use emotions intelligently for gaining managerial effectiveness.

Course Contents:

Module I: Transactional AnalysisTA and Self-Awareness, Concept of Script, Life Positions, Transactions, Winners and Losers, Structural Analysis, Games and Strokes, Life Scripts

Module II: Application of TATA Applications in Motivation, Leadership and Teamwork, TA in Counseling. Contracting for Change.

Module III: Introduction to Emotional IntelligenceEmotional Brain, Theories of Emotion, Emotional Intelligence, Concept and its Evolution, Differences between Emotional Quotient and Intelligent Quotient

Module IV: Emotional CompetenciesThe Emotional Competency framework- Self Awareness, Self Regulation, Motivation, Social Awareness (empathy) and Social Skill (relationship management), Measuring Emotional Intelligence- The Emotional Competency Inventory, Emotional Intelligence and Emotional Literacy, Managing Aggression and Depression, Emotional Literacy Training- Developing Emotional Skill (awareness), Cognitive Skills and Behavioural Skills

Module V: Emotional Intelligence at Work PlaceThe Role of EI in Leadership, EI and Leadership Styles, Need of EI in Building Teams, Training of EI in Organization, Developing Emotional Competencies through Relationship at Work and Implementing EI Programs

Examination Scheme:

Components CPA TP Q/S A ME EE

Weightage (%) 5 5 5 5 10 70

Text & References:

Berne M.D. Eric (1964),Games People Play, Penguin Books Goleman Daniel (2000), Working with Emotional Intelligence, Bantam Books Wagner Abe (1997), The Transactional Manager, Jaico Publishing House Goleman Daniel (2002). The New Leaders- Transforming the Art of Leadership Into the Science of

Results. A Little, Brown, Time Warner Book U.K. Harris Thomas. A. (1995), I’M OK- YOU’RE OK, Arrow Books James Muriel and Jongeward Dorothy (1978), Born To Win, Penguin Books Steiner M. Claude (1994), Transactional Analysis of Life Scripts, Grove Press

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BUSINESS COMMUNICATION - III

Course Code: MHR 342 Credit Units: 01

Course Objective: ‘Actions speak louder than words.’ Every business communicator needs to understand the nuances of ‘body language and voice.’ This course is designed to enable the young Amitian to decipher the relevance of Kinesics, Proxemics and Para Language that cater to the fundamental requirements of effective business presentations and speeches.

Course Contents:

Module I: Non-Verbal Communication Principles of non- verbal communicationKinesicsProxemicsParalanguage and visible code

Module II: Speaking SkillsPronunciation drills (Neutralizing regional pulls)Conversational EnglishGuidelines to an effective presentation

Module III: Interviews and GDs

Examination Scheme:

Components CT1 CT2 CAF V GD GP AWeightage (%) 20 20 25 10 10 10 5

CAF – Communication Assessment FileGD – Group DiscussionGP – Group Presentation

Text & References: Business Communication, Raman – Prakash, Oxford Business Communication for Managers: An Advanced Approach, Penrose, Thomson Business Communication, Krizan, Thomson Understanding Human Communication, 9/e, Adler R Oxford

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BEHAVIOURAL SCIENCE - III(LEADING THROUGH TEAMS)

Course Code: MHR 343 Credit Units: 01

Course Objective:This course aims to enable students to:Understand the concept and building of teamsManage conflict and stress within teamFacilitate better team management and organizational effectiveness through universal human values.

Course Contents:

Module I: Teams: An Overview Team Design Features: team vs. groupEffective Team Mission and VisionLife Cycle of a Project TeamRationale of a Team, Goal Analysis and Team Roles

Module II: Team & Sociometry Patterns of Interaction in a TeamSociometry: Method of studying attractions and repulsions in groupsConstruction of sociogram for studying interpersonal relations in a Team

Module III: Team Building Types and Development of Team Building Stages of team growthTeam performance curveProfiling your Team: Internal & External DynamicsTeam Strategies for organizational visionTeam communication

Module IV: Team Leadership & Conflict ManagementLeadership styles in organizationsSelf Authorized team leadershipCauses of team conflictConflict management strategiesStress and Coping in teams

Module V: Global Teams and Universal Values Management by values Pragmatic spirituality in life and organizationBuilding global teams through universal human values Learning based on project work on Scriptures like Ramayana, Mahabharata, Gita etc.

Module VI: End-of-Semester Appraisal Viva based on personal journalAssessment of Behavioural change as a result of trainingExit Level Rating by Self and Observer

Examination Scheme:

Components SAP A Mid Term Test (CT)

VIVA Journal for Success (JOS)

Weightage (%) 20 05 20 30 25

Text & References:

Organizational Behaviour, Davis, K. Hoover, Judhith D. Effective Small Group and Team Communication, 2002,Harcourt College Publishers LaFasto and Larson: When Teams Work Best, 2001, Response Books (Sage), New Delhi Dick, Mc Cann & Margerison, Charles: Team Management, 1992 Edition, Viva books

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J William Pfeiffer (ed.) Theories and Models in Applied Behavioural Science, Vol 2, Group (1996); Pfeiffer & Company

Smither Robert D.; The Psychology of Work and Human Performance, 1994, Harper Collins College Publishers

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FRENCH - III

Course Code: MHR 344 Credit Units: 02

Course Objective: To furnish linguistic tools to talk about work and problems related to work to perform simple communicative tasks (explaining a set back, asking for a postponement of appointment,

give instructions, place orders, reserve) to master the current social communication skills oral (dialogue, telephone conversation) Written (e-mails, reply to messages)

Course Contents:

Unité 5, 6: pp. 74 to 104

Contenu lexical: Unité 5: Travail1. manger au restaurant, comprendre un menu, commander 2. engager une conversation téléphonique3. parler de sa formation, de son expérience, de ses compétences4. Raconter des événements passes5. consulter sa boite e-mails, répondre aux messages

Unité 6: Problèmes1. identifier un problème, demander des précisions2. expliquer un contretemps, déplacer un rendez-vous3. demander de l’aide (par téléphone, par e-mail)4. donner des instructions5. expliquer un problème, suggérer une solution

Contenu grammatical: 1. futur proche, articles partitifs, un peu de, beaucoup de, une bouteille de, un morceau de…2. pronoms COD, venir de + infinitif, verbes appeler (au présent)3. passé composé avec avoir, affirmatif et interrogatif, savoir et connaître4. passé composé avec être, accord du participe passé, négation5. pronoms COI, être en train de6. ne…rien, ne…personne, ne…plus, ne…pas encore, qu’est-ce que/ qu’est-ce

qui/qui est-ce que/qui est-ce qui7. passé composé des verbes pronominaux8. si/quand+présent, ne…plus, ne …pas encore9. impératif présent (2) place du pronom et verbes pronominaux10. trop/pas assez, verbe devoir au conditionnel présent

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

le livre à suivre : Français.Com (Débutant)

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GERMAN - III

Course Code: MHR 345 Credit Units: 02

Course Objective: To enable the students to converse, read and write in the language with the help of the basic rules of grammar, which will later help them to strengthen their language. To give the students an insight into the culture, geography, political situation and economic opportunities available in Germany

Course Contents:

Module I: Modal verbsModal verbs with conjugations and usageImparting the finer nuances of the language

Module II: Information about Germany (ongoing)Information about Germany in the form of presentations or “Referat”– neighbors, states and capitals, important cities and towns and characteristic features of the same, and also a few other topics related to Germany.

Module III: Dative caseDative case, comparison with accusative caseDative case with the relevant articlesIntroduction to 3 different kinds of sentences – nominative, accusative and dative

Module IV: Dative personal pronouns Nominative, accusative and dative pronouns in comparison

Module V: Dative prepositions Dative preposition with their usage both theoretical and figurative use

Module VI: DialoguesIn the RestaurantAt the Tourist Information OfficeA telephone conversation

Module VII: Directions Names of the directionsAsking and telling the directions with the help of a roadmap

Module VIII: ConjunctionsTo assimilate the knowledge of the conjunctions learnt indirectly so far

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

Wolfgang Hieber, Lernziel Deutsch Hans-Heinrich Wangler, Sprachkurs Deutsch Schulz Griesbach, Deutsche Sprachlehre für Ausländer P.L Aneja, Deutsch Interessant- 1, 2 & 3 Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1, 2 Braun, Nieder, Schmöe, Deutsch als Fremdsprache 1A, Grundkurs

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SPANISH – III

Course Code: MHR 346 Credit Units: 02

Course Objective:To enable students acquire knowledge of the Set/definite expressions (idiomatic expressions) in Spanish language and to handle some Spanish situations with ease.

Course Contents:

Module I Revision of earlier semester modulesSet expressions (idiomatic expressions) with the verb Tener, Poner, Ir….Weather

Module IIIntroduction to Gustar…and all its forms. Revision of Gustar and usage of it

Module IIITranslation of Spanish-English; English-Spanish. Practice sentences.How to ask for directions (using estar)Introduction to IR + A + INFINITIVE FORM OF A VERB

Module IVSimple conversation with help of texts and vocabularyEn el restauranteEn el institutoEn el aeropuerto

Module VReflexives

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

Español, En Directo I A Español Sin Fronteras - Nivel Elemental

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JAPANESE - III

Course Code: MHR 347 Credit Units: 02

Course Objective: To enable the students to converse in the language with the help of basic verbs and to express themselves effectively and narrate their everyday short encounters. Students are also given projects on Japan and Japanese culture to widen their horizon further.Note: The Japanese script is introduced in this semester.

Course Contents:

Module I: VerbsDifferent forms of verbs: present continuos verbs etc

Module II More Adverbs and adverbial expressions

Module III: CountersLearning to count different shaped objects,

Module IV: TensesPast tense, Past continuous tense.

Module V: Comparison Comparative and Superlative degree

Module VI: Wishes and desiresExpressing desire to buy, hold, possess. Usage in negative sentences as well. Comparative degree, Superlative degree.

Module VII: AppointmentOver phone, formal and informal etc.

Learning Outcome Students can speak the language and can describe themselves and situations effectively They also gain great knowledge in terms of Japanese lifestyle and culture, which help them at the time of

placements.

Methods of Private study /Self help Handouts, audio-aids, and self-do assignments. Use of library, visiting and watching movies in Japan and culture center every Friday at 6pm.

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

Text: Teach yourself Japanese

References: Shin Nihongo no kiso 1

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CHINESE – III

Course Code: MHR 348 Credit Units: 02

Course Objective:Foreign words are usually imported by translating the concept into Chinese, the emphasis is on the meaning rather than the sound. But the system runs into a problem because the underlying name of personal name is often obscure so they are almost always transcribed according to their pronciation alone. The course aims at familiarizing the student with the basic aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in practical skills and nurturing them to interact with a Chinese person.

Course Contents:

Module IDrillsDialogue practiceObserve picture and answer the question.Introduction of written characters.Practice reading aloudPractice using the language both by speaking and by taking notes.Character writing and stroke order

Module IIMeasure wordsPosition words e.g. inside, outside, middle, in front, behind, top, bottom, side, left, right, straight.Directional words – beibian, xibian, nanbian, dongbian, zhongjian.Our school and its different building locations.What game do you like?Difference between “hii” and “neng”, “keyi”.

Module IIIChanging affirmative sentences to negative ones and vice versaHuman body parts.Not feeling well words e.g. ; fever, cold, stomach ache, head ache.Use of the modal particle “le”Making a telephone callUse of “jiu” and “cal” (Grammar portion)Automobiles e.g. Bus, train, boat, car, bike etc.Traveling, by train, by airplane, by bus, on the bike, by boat.. etc.

Module IVThe ordinal number “di”“Mei” the demonstrative pronoun e.g. mei tian, mei nian etc.use of to enter to exitStructural particle “de” (Compliment of degree).Going to the Park.Description about class schedule during a week in school.Grammar use of “li” and “cong”.Comprehension reading followed by questions.

Module VPersuasion-Please don’t smoke.Please speak slowlyPraise – This pictorial is very beautifulOpposites e.g. Clean-Dirty, Little-More, Old-New, Young-Old, Easy-Difficult, Boy-Girl, Black-White, Big-Small, Slow-Fast … etc.Talking about studies and classmatesUse of “it doesn’t matter”Enquiring about a student, description about study method.Grammar: Negation of a sentence with a verbal predicate.

Examination Scheme:

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Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

“Elementary Chinese Reader Part I, Part-2” Lesson 21-30

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SUMMER INTERNSHIP

Course Code: MHR 350 Credit Units: 09

There are certain phases of every Intern’s professional development that cannot be effectively taught in the academic environment. These facets can only be learned through direct, on-the-job experience working with successful professionals and experts in the field. The internship programme can best be described as an attempt to institutionalize efforts to bridge the gap between the professional world and the academic institutions. Entire effort in internship is in terms of extending the program of education and evaluation beyond the classroom of a university or institution. The educational process in the internship course seeks out and focuses attention on many latent attributes, which do not surface in the normal class room situations. These attributes are intellectual ability, professional judgment and decision making ability, inter-disciplinary approach, skills for data handling, ability in written and oral presentation, sense of responsibility etc.

In order to achieve these objectives, each student will maintain and submit a file (Internship File) and a report (Internship Report)

INTERNSHIP FILE

The Internship File aims to encourage students to keep a personal record of their learning and achievements throughout the Programme. It can be used as the basis for lifelong learning and for job applications. Items can be drawn from activities completed in the course modules and from the workplace to demonstrate learning and personal development.

The File will assess the student’s analytical skills and ability to present supportive evidence, whilst demonstrating understanding of their organization, its needs and his/her own personal contribution to the organization.

The File is essentially a comprehensive documentation of how one proceeds while working on the assignment and should be regularly checked by the faculty guide/ supervisor, issues discussed with the students, doubts if any clarified and signed as having done so. This will form the basis of continuous evaluation of the project.

The File will include five sections in the order described below.

1. The Title Page – An Internship Experience Report For (Your Name), name of internship organization, name of the Supervisor/Guide and his/her designation, date started and completed, and number of credits for which the report is submitted.

2. Table of Content – An outline of the contents of the file by topics and subtopics with the page number and location of each section.

3. Introduction – Short, but should include how and why you obtained the internship experience position and the relationship it has to your academic/professional and career goals.

4. Main Body – Should include a brief summary/ executive summary of the Internship Project Report that the student has worked on, an analysis of the company/organization in which the student is working, a personal review of the student’s management skills and how they have been developed through the programme, the daily tasks performed, major projects contributed to, dates and hours spent on a task, observations and feelings, meetings attended and their purposes, listing of tools and materials and their suppliers, and photographs if possible of projects, buildings and co-workers.

5. Appendices – Include pamphlets, forms, charts, brochures, technical and descriptive literature, graphs and other information related to your Internship experience.

INTERNSHIP REPORT

The Internship Report is the research report that the student has to prepare on the project assigned by the organization. (Incase a student is not assigned a specific research project in the organization, he has to select any one aspect of the organization and prepare a research report on it). The lay out of the report should be as per the standard layout prescribed by the organization wherein the student undertakes the Internship. In case, there is no layout prescribed by the organization the following components should be included in the report:

Title or Cover PageThe title page should contain Project Title; Student’s Name; Programme; Year and Semester and Name of the Faculty Guide.

Acknowledgements Acknowledgment to any advisory or financial assistance received in the course of work may be given. It is incomplete without student’s signature.

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AbstractA good "Abstract" should be straight to the point; not too descriptive but fully informative. First paragraph should state what was accomplished with regard to the objectives. The abstract does not have to be an entire summary of the project, but rather a concise summary of the scope and results of the project. It should not exceed more than 1000 words.

Table of ContentsTitles and subtitles are to correspond exactly with those in the text.

IntroductionHere a brief introduction to the problem that is central to the project and an outline of the structure of the rest of the report should be provided. The introduction should aim to catch the imagination of the reader, so excessive details should be avoided.

Materials and MethodsThis section should aim at experimental designs, materials used (wherever applicable). Methodology should be mentioned in details including modifications undertaken, if any. It includes organization site(s), sample, instruments used with its validation, procedures followed and precautions.

Results and DiscussionPresent results, discuss and compare these with those from other workers, etc. In writing this section, emphasis should be laid on what has been performed and achieved in the course of the work, rather than discuss in detail what is readily available in text books. Avoid abrupt changes in contents from section to section and maintain a lucid flow throughout the thesis. An opening and closing paragraph in every chapter could be included to aid in smooth flow.

Note that in writing the various secions, all figures and tables should as far as possible be next to the associated text, in the same orientation as the main text, numbered, and given appropriate titles or captions. All major equations should also be numbered and unless it is really necessary, do not write in “point” form.

While presenting the results, write at length about the the various statistical tools used in the data interpretation. The result interpretation should be simple but full of data and statistical analysis. This data interpretation should be in congruence with the written objectives and the inferences should be drawn on data and not on impression. Avoid writing straight forward conclusion rather, it should lead to generalization of data on the chosen sample.

Results and its discussion should be supporting/contradicting with the previous research work in the given area. Usually one should not use more than two researches in either case of supporing or contradicting the present case of research.

Conclusion(s) & RecommendationsA conclusion should be the final section in which the outcome of the work is mentioned briefly.Check that your work answers the following questions: Did the research project meet its aims (check back to introduction for stated aims)? What are the main findings of the research? Are there any recommendations? Do you have any conclusion on the research process itself?

Implications for Future ResearchThis should bring out further prospects for the study either thrown open by the present work or with the purpose of making it more comprehensive.

AppendicesThe Appendices contain material which is of interest to the reader but not an integral part of the thesis and any problem that have arisen that may be useful to document for future reference.

ReferencesReferences should include papers, books etc. referred to in the body of the report. These should be written in the alphabetical order of the author's surname. The titles of journals preferably should not be abbreviated; if they are, abbreviations must comply with an internationally recognised system.

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ExamplesFor research articleVoravuthikunchai SP, Lortheeranuwat A, Ninrprom T, Popaya W, Pongpaichit S, Supawita T. (2002) Antibacterial activity of Thai medicinal plants against enterohaemorrhagic Escherichia coli O157: H7. Clin Microbiol Infect, 8 (suppl 1): 116–117.

For bookKowalski,M.(1976) Transduction of effectiveness in Rhizobium meliloti. SYMBIOTIC NITROGEN FIXATION PLANTS (editor P.S. Nutman IBP), 7: 63-67

The Layout Guidelines for the Internship File & Internship Report

A4 size Paper Font: Arial (10 points) or Times New Roman (12 points) Line spacing: 1.5 Top and bottom margins: 1 inch/ 2.5 cm; left and right margins: 1.25 inches/ 3 cm

Examination Scheme

Continuous Evaluation by faculty guide 15%Continuous evaluation by CRC 15%Feedback from industry guide 35%Report, Presentation & Viva Voce 35%

TOTAL 100%

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MANAGEMENT IN ACTION-SOCIAL, ECONOMIC AND ETHICAL ISSUES

Course Code: MHR 401 Credit Units: 04

Course Objective:The course aims at bringing the students closer to reality by developing their understanding of the professional prerequisites to practice of management in terms of required skills and attitude to respond proactively to rapid discontinuous change in business environment. Integrative in approach, this course aims at developing not theoreticians but practitioners who are expected to sense the ongoing conflict between environmental change and internal desire of management for stability.

Course Contents:

Module I: Introduction Modern Management Practices and Issues Involved, Outsourcing Management Services and Evolution of Management Consultancy, Skills-set required for Management Consultants. Consulting and performance counseling.

Module II: The Process of Management Consulting Consulting Proposals. Identification and Definition of Problem, Fact-Finding Leading to Solution Development and Implementation, Developing Strategic and Tactical Plans and Subcontracting, Pricing of Consultancy, Acquiring and Developing Talents for Consulting.

Module III: In-house Management versus Management Outsourced Why a Sense of Skepticism and Unease Towards Management Consultants. Cost versus Value of Advice, Separating Consulting Success from Consulting, Disaster. Some Revealing Situations.

Module IV: Cross Cultural Management Systems and Processes Types of organizational culture, Strength of organizational culture, Function of organizational culture, Importance of culture to the organization, Cultural Models, Cross- Cultural Perspectives, Geert Hofstede and Cross- Cultural Issues

Module V: Economic and Social Issues in Management Adaptation to Changing Environment in General and Economic Environment in Particular, Economic Growth and Change Areas, Emerging Opportunities in Various Sectors including Social Sector, Management Practice and Cultural Issues, The global Political Situation, The Global Competitive Environment and the internal scene in India, War Game.

Module VI: Ethical Issues in ManagementRelationship among Various Stakeholders, Reasons for Conflict of Interests Among Stakeholders, Corporate Governance and Ethics. Why Unethical Decisions Leading to Conflicts are Taken, Power and Politics, Initiatives on Corporate Governance by the Governments.

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text & References:

Lt. Gen. Ahluwalia J.S., Editor,(1997), Total Quality Management, Tata McGraw Hill India. Bareus S.W. &Wilkinson J.W.,(1994), Management Consulting Services, McGraw Hill. Cadbury, Sir Adrian,(1987),Ethical Managers Make Their Own Rules, Harvard Business Review. Cogner, Jay A, David Finegold and Edward E Lawler III, (1998), Appraising Boardroom Performance.

Harvard Business Review. Drucker, Peter F. Dutton (1992), Managing the Future: The 1990s and Beyond. Kumar Mangalam Birla Committee Report on Corporate Governance – Legislation alone is not enough,

Activating Adult Committees. Shareholder – Friendly Steps - The Hindu, (1999). Parekh, Deepak S, (1999), The Real Meaning of Corporate Governance. Indian Management. Paine, Lynn Sharp, (1994), Managing Organizational Integrity. Harvard Business Review. Salmon W.J. (1993), Crises Prevention’s; How to Gear up Your Board. Harvard Business Review. Sodarn, Dr. Kailash,(1999), Transparency in Corporate Governance, Indian Management Vol. 38, No.10. Cadbury, Sir Adrian,(1990),The Company Chairman, Director Books, Simon Schuster International Group Crosby, Philips.(1990), Let us talk Quality, Penguin Publications.

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Davenport S. Kimberly & Others. (1996) Focused Quality, John Wily Sons Inc. Eccles, R.G. and Crane, D.B.(1995),Doing Deals: Investment Banks at Work, McGraw Hill International.

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ENTREPRENEURSHIP AND NEW VENTURES

Course Code: MHR 402 Credit Units: 03

Course Objective:The course will help the students to acquaint with the special challenges of starting new ventures, introducing new product and service ideas.

Course Contents: Module I: Concept of An Entrepreneur and EntrepreneurshipThe entrepreneur’s role, task and personality, A typology of entrepreneurs: Defining survival and success, Entrepreneurship as a style of management, The entrepreneurial venture and the entrepreneurial organization

Module II: Setting New VentureMaking business Plan, Cost Benefit Analysis, Feasibility Analysis, Report Writing for business

Module III: Choosing a Direction, Opportunity Recognition and Entry StrategiesNew product, Franchising, Sponsorship and Acquisition, The strategic window of opportunity: scanning, positioning and analyzing, Intellectual Property creation and protection.

Module IV: Gaining CommitmentGathering the resources, the business plan as an entrepreneurial tool, Financial Projections and planning, Debt, venture capital and other forms of financing, Sources of external support, Developing entrepreneurial marketing: Competencies, networks and frameworks

Module V: Closing the Window: Sustaining CompetitivenessMaintaining competitive advantage, The changing role of the entrepreneur: mid career dilemmas, Harvesting Strategies versus Go for Growth.

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text & References:

Lynne Milgram - Managing Smart, Prentice Hall. Allen, Foster – Entrepreneurship for Dummies, IDG Books Worldwide. Burton and Bragg – Accounting and Finance for your Small Business, John Wiley and Sons, New York Cook Michelle & Cook Curtis - Competitive Intelligence, Kogan Page. Peter Krass – Book on Entrepreneur’s Wisdom, John Wiley. West Chris - Competitive Intelligence, Polgrave Publications.

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MANAGING BUSINESS PROCESS OUTSOURCING

Course Code: MHR 403 Credit Units: 03

Course Objective:The subject helps the student to understand the functioning of Business Process Outsourcing and its role in various sectors.

Course Contents:

Module I: Genesis of Business Process Outsourcing (BPO)Introduction - Origin of Outsourcing, Strategic Objectives of Outsourcing – Porter’s model, Barney’s VRIN model and Hamel and C K Prahalad’s Inside-Out Corporate Strategy Model ,BPO – what and why, Concept, Scope of Outsourcing Activities, Significance and Challenges/ Barriers in Outsourcing, Sourcing Terminologies

Module II: Model based on Business Process OutsourcingDifferent Models and Application- Transactional, Niche and ComprehensiveTypes of Functioning- On-shoring, Near- Shoring and Off-Shoring- Why, When and How? Advantages and Disadvantages. Type of BPO Participants –Third-Party BPO Providers, Shared Service BPO providers and Software Companies providing BPO services

Module III: BPO in the Indian ContextOutsourcing History of India, Why Outsource to India? India as a preferred destination and size of the industry - Glimpse on Statistics, Identifying the various Business Opportunities in BPO, Career Opportunities in Indian BPO Industry, Challenges for the Indian Industry

Module IV: Future Challenges Opportunities and StrategiesOutsourcing in India -A SWOT Analysis, Prospects/ Business Opportunities for India in BPO. Sourcing Strategies- How to Develop a Sourcing Strategy, Guidelines for choosing Outsourcing Partners.

Module V: Business Process Outsourcing in Various Sectors Indian Manufacturing Sector, Automobile Sector, Financial and Accounting Sector, Insurance Sector, Healthcare Sector, Human Resource Management and Development in Business Process Outsourcing, Media and Entertainment Sector, Retail sector, IT Outsourcing, Legal Process Outsourcing

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text & References: Alpesh Patel and Hemendra Aran (2005). Outsourcing Success: The Business Imperative. Tata McGraw

Hill Sople Vinod V. (2009). Business Process Outsourcing, A Supply Chain of Expertises, Printice Hall India Sarika Kulkarni (2006). Business Process Outsourcing. Jaico Publishing House. Linder Jane C. (2004). Outsourcing for Radical Change, American Management Association. Schiederjans J. Marc, Schiederjans M Ashlyn, Schiederjans G. Dara (2005). Outsourcing and Insourcing in

an international context, Printice Hall India

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MANAGERIAL COUNSELLING

Course Code: MHR 404 Credit Units: 03

Course Objective:To understand the concept and process so as to develop the professional counseling skills among the students. Course Contents:

Module I: IntroductionSelf-Development of Managers as Counselors, Barefoot Counseling, Assertiveness and Interpersonal Skills for Counselors, Counseling Relationship.

Module II: Approaches to CounselingDevelopment of Counseling Skill, Introduction to the Important Schools of Counseling, Psychoanalytic Foundations, Transactional Analysis, Gestalt Therapy, Rational Emotive Therapy, Person-Centered Approach to Counseling, An Integrated Model, Essentials of Skills, Nonverbal Clues.

Module III: Counseling ProcessCounseling Interventions in Organizations, Empathy, Listening and Responding, Effective Feedback.

Module IV: Counseling at WorkPerformance Counseling, Counseling in Problem Situations, Interpersonal Conflicts, Midlife Blues, Integration and Action Plan.

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text & References: Welfel E.R. and Patterson Lewis E (2007), The Counselling Process, Thomson Singh Kavita (2010), Counselling Skills for Managers, Prentice Hall India Rao. S.N (2010), Counselling and Guidance, Tata McGraw Hill Felthman C. and Dryden W (2010), Brief Counselling- A Practical Integrative Approach, Tata McGraw Hill

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GLOBAL HUMAN RESOURCE MANAGEMENT

Course Code: MHR 405 Credit Units: 03

Course Objective:The main objective of this course is to inculcate deep understanding of International Human Resources and to explore the dynamics of global business development. It also aims at preparing students about examining significant business opportunities and maximization of returns with understanding of cross cultural management, as primary causes of failure in multinational ventures stem from lack of understanding of the essentials differences in managing human Resources, at all levels in foreign environment.

Course Contents:

Module I: InternationalizationEvolution of International Business, Stages of internationalization, Modes of entering International business Relationship between International Strategy and SIHRM- International Human Resource Management – Major Economies and their HRM practices, Competencies for Global Manager

Module II: Organisation Structure, International HRP, Recruitment and SelectionOrganisation Structure and HRM, Global Human Resource Planning, Issues in Supply of International Human Resources, Recruitment and Selection

Module III: International Compensation ManagementComplexities, Objectives of International Compensation Management, Component and Structure of International Compensation Package, Executive Rewards and Compensation, Approaches to International Compensation Management

Module IV: Human Resource Professional – Molester NavigationContext for International Perfect Management, Framework for Performance Management, Re-partriation, Cross-Cultural issues across all continents Module V: Understanding Cross Culture: Issues & PerspectivesUnderstanding Culture, Introduction, Key Concepts, Determinants of Cultural Identity,Frameworks for Mapping the Culture, Geert Hoefstede, Clyde Cluckhohn, TE Hall, Fons TrompenaarsStudies of National Culture, Managing Workforce Diversity, Adjusting to the New Culture

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text & References:

Bhatia S.K. (2005), International Human Resource Management, Deep & Deep Publications Evans Paul, Vladimir Pucik, Jean-Louis Barsoux (2010), The Global Challenge – Frameworks for

International Human Resource Management, Mc Graw Hill Aswathappa K, Dash Sadhna (2008), International Human Resource Management: Text &Cases, Tata

McGraw Hill Rao PL,(2008), International Human Resource Management, Excel Books

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ORGANIZATION DESIGN AND STRUCTURAL PROCESSES

Course Code: MHR 406 Credit Units: 03 Course Objective:To develop an understanding of the nature, functioning and design of organization as social collectives and to develop theoretical & practical insights & problem solving capabilities for effectively managing the organizational processes. This course aims to provide a comprehensive perspective on new emergent organizational forms by discussing them in the context of environment, systems & processes.

Course Contents:

Module I: Overview of OrganizationsDefining Organizations, Types of Organizations, Determinants of Organization Design, Parameters of Organization Design, Definition of Organizational Structure, Complexity, Formalization and Centralization

Module II: Organization & EnvironmentOrganizational Environment, Specific and General Environment, Sources of Uncertainty in Organizational Environment, Hyper-Turbulence; Networks and Business Eco-Systems; Technological Discontinuities; Paradigm Shift

Module III: Types of OrganizationOrganization Design, Approaches to Organizational Design, Basic Challenges of Organizational Design, Organizational Design for Different Excellences, New Design Option

Module IV: Organizational EffectivenessOrganizational Effectiveness- Definition, Importance and Approaches to Organizational Effectiveness - The Goal Attainment Approach, The System Approach, The Strategic Approach.

Module V: Emerging Organizational FormsOrganizations as Networks/ Clusters; Self Organizing Systems; Designing for Innovation and Change.

Examination Scheme:

Components CPA TP Q/S A ME EEWeightage (%) 5 5 5 5 10 70

Text & References: Hall, R. H. (2002), Organizations: Structures, Processes and Outcomes, Prentice Hall India Robbins Stephens (2009), Organization Structure, Design and Applications, Pearson Education Ackoff, R.L. (1999), Recreating the Corporation: A Design of Organization for the 21 st century. Oxford

University Press. Banner, D.K. & Gague, T.E. (1995), Designing Effective Organizations, Sage Publications.

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BUSINESS COMMUNICATION - IV

Course Code: MHR 442 Credit Units: 01

Course Objective: The influx of multinationals, FDIs and Retail Management makes global communication a harsh reality and offers cultural communication challenges. This course is designed to inculcate transcultural communication skills among the young Amitians.

Course Contents:

Module I: Importance of Culture in Communication Principles of effective cross cultural communicationDeveloping Communication Competence

Module II: Barriers to effective communicationSender, Receiver and Situation related barriersMeasures to overcome the barriersListening skills

Module III: Cross cultural communicationCharacteristics of cultureSocial differencesContextual differencesNonverbal differencesEthnocentrism

Examination Scheme:

Components CT1 CT2 CAF V GD GP AWeightage (%) 20 20 25 10 10 10 5

CAF – Communication Assessment FileGD – Group DiscussionGP – Group Presentation Text & References: Business Communication, Raman – Prakash, Oxford Business Communication for Managers: An Advanced Approach, Penrose, Thomson Understanding Human Communication,9/e, Adler R Oxford

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BEHAVIOURAL SCIENCE - IV(PERSONAL AND PROFESSIONAL EXCELLENCE)

Course Code: MHR 443 Credit Units: 01

Course Objective:This course aims at imparting an understanding of:Build and leverage your professional reputation Maintain focus in pressure situations Make a balanced choice between professional and personal commitments

Course Contents:

Module I: Individual, Society and NationIndividual Differences and Dimensions of PersonalitySocialization ProcessRelating to the Nation: Values, Culture, ReligionSense of pride and PatriotismManaging Diversity

Module II: Components of Excellence Personal Excellence: Identifying long-term choices and goals Uncovering the talent, strength & styleAnalyzing choke points in your personal processes by analysis in area of placements, events, seminars, conference, extracurricular activities, projects etc.Developing professional power: Goal-setting, time management, handling criticism, interruptions and time wasters

Module III: Career Planning Knowing one’s Interest and AptitudeIdentifying available ResourcesSetting goals to maintain focus: Developing Positive attributes in personalitySelf-reliance and Employability skills

Module IV: Stress Management for Healthy Living Meaning and Nature of StressStages of stressCauses and Consequences of stress: Personal, Organizational and EnvironmentalPersonal Styles and strategies of coping

Module V: Professional Success Building independence & interdependenceReducing resistance to changeContinued reflection (Placements, events, seminars, conferences, projects extracurricular Activities etc.)

Module VI: End-of-Semester Appraisal Viva based on personal journalAssessment of Behavioural change as a result of trainingExit Level Rating by Self and Observer

Examination Scheme:

Components SAP A Mid Term Test (CT)

VIVA Journal for Success (JOS)

Weightage (%) 20 05 20 30 25

Text & References:

J William Pfeiffer (ed.) Theories and Models in Applied Behavioural Science, Vol 2, Group (1996); Pfeiffer & Company

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Smither Robert D.; The Psychology of Work and Human Performance, 1994, Harper Collins College Publishers

Raman, A.T. (2003) Knowledge Management: A Resource Book. Excel Books, Delhi. Kamalavijayan, D. (2005). Information and Knowledge Management. Macmillan India Ltd. Delhi

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FRENCH - IV

Course Code: MHR 444 Credit Units: 02

Course Objective: To strengthen the language of the students with both oral and writtenTo provide the students with the know-how to master the tenses – present, past and future to express emotion to accomplish simple tasks of day-to-day programmes to prepare résumé

Course Contents:

Unité 7: pp. 106

Rédiger un résumé (Cf. Campus 2 – P.6, Français.Com, Intermédiaire- p.98)Passer un entretien d’embauche. Français.Com, Intermédiaire – p.100

Contenu lexical: Unité 7: Tranches de vie1. évoquer un souvenir2. raconter une histoire3. rapporter des événements marquants d’une vie professionnelle4. expliquer une situation de stress, donner son avis5. faire des projets

Contenu grammatical: 1. formation de l’imparfait, chaque/chacun 2. emploi du passé composé et de l’imparfait 3. relatifs qui, que, où, mise en relief, indicateurs de temps : depuis, il y a, pendant, pour, en 4. pronom en de quantité, propositions complétives : je pense que…, je crois que … 5. futur simple, pronom y

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

le livre à suivre : Français.Com (Débutant)

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GERMAN - IV

Course Code: MHR 445 Credit Units: 02

Course Objective: To enable the students to converse, read and write in the language with the help of the basic rules of grammar, which will later help them to strengthen their language. To give the students an insight into the culture, geography, political situation and economic opportunities available in Germany.Introduction to Advanced Grammar Language and Professional Jargon

Course Contents:

Module I: Present perfect tensePresent perfect tense, usage and applicabilityUsage of this tense to indicate near pastUniversal applicability of this tense in German

Module II: Letter writingTo acquaint the students with the form of writing informal letters.

Module III: Interchanging prepositionsUsage of prepositions with both accusative and dative casesUsage of verbs fixed with prepositionsEmphasizing on the action and position factor

Module IV: Past tense Introduction to simple past tenseLearning the verb forms in past tenseMaking a list of all verbs in the past tense and the participle forms

Module V: Reading a Fairy TaleComprehension and narration RotkäppchenFroschprinzessinDie Fremdsprache

Module VI: Genitive caseGenitive case – Explain the concept of possession in genitive Mentioning the structure of weak nouns

Module VII: Genitive prepositions Discuss the genitive propositions and their usage: (während, wegen, statt, trotz)

Module VIII: Picture DescriptionFirstly recognize the persons or things in the picture and identify the situation depicted in the picture;Secondly answer questions of general meaning in context to the picture and also talk about the personal experiences which come to your mind upon seeing the picture.

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

Wolfgang Hieber, Lernziel Deutsch Hans-Heinrich Wangler, Sprachkurs Deutsch Schulz Griesbach, Deutsche Sprachlehre für Ausländer P.L Aneja, Deutsch Interessant- 1, 2 & 3 Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1, 2 Braun, Nieder, Schmöe, Deutsch als Fremdsprache 1A, Grundkurs

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SPANISH - IV

Course Code: MHR 446 Credit Units: 02

Course Objective:To enable students acquire working knowledge of the language; to give them vocabulary, grammar, voice modulations/intonations to handle everyday Spanish situations with ease.

Course Contents:

Module IRevision of earlier semester modulesIntroduction to Present Continuous Tense (Gerunds)

Module IITranslation with Present Continuous TenseIntroduction to Gustar, Parecer, Apetecer, doler

Module IIIImperatives (positive and negative commands of regular verbs)

Module IVCommercial/ business vocabulary

Module VSimple conversation with help of texts and vocabularyEn la recepcion del hotelEn el restauranteEn la agencia de viajesEn la tienda/supermercado

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

Español Sin Fronteras (Nivel – Elemental)

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JAPANESE - IV

Course Code: MHR 447 Credit Units: 02

Course Objective: To enable the students to comfortably interact using basic Japanese.Note: Teaching is done in roman as well as Japanese script, students will be taught katankana (another form of script) in this semester i.e. to be able to write all the foreign words in Japanese.

Course Contents:

Module I Comparison using adjectives, making requests

Module IISeeking permission

Module IIIPractice of conversations on:Visiting people, Party, Meetings, After work, At a ticket vending machine etc

Module IVEssays, writing formal letters

Learning Outcome Students can speak the language describing above-mentioned topics.

Methods of Private study /Self help Handouts, audio-aids, and self-do assignments, role-plays. Students are also encouraged to attend Japanese film festival and other such fairs and workshops organized

in the capital from time to time.

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

Text: Teach yourself Japanese

References: Shin Nihongo no kiso 1

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CHINESE – IV

Course Code: MHR 448 Credit Units: 02

Course Objective:How many characters are there? The early Qing dynasty dictionary included nearly 50,000 characters the vast majority of which were rare accumulated characters over the centuries. An educate person in China can probably recognize around 6000 characters. The course aims at familiarizing the student with the basic aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in practical skills and nurturing them to interact with a Chinese person.

Course Contents:

Module IDialogue PracticeObserve picture and answer the questionPronunciation and intonationCharacter writing and stroke order.Electronic items

Module IITraveling – The Scenery is very beautifulWeather and climateGrammar question with – “bu shi …. Ma?”The construction “yao … le” (Used to indicate that an action is going to take place)Time words “yiqian”, “yiwai” (Before and after).The adverb “geng”.

Module IIIGoing to a friend house for a visit meeting his family and talking about their customs.Fallen sick and going to the Doctor, the doctor examines, takes temperature and writes prescription.Aspect particle “guo” shows that an action has happened some time in the past.Progressive aspect of an actin “zhengzai” Also the use if “zhe” with it.To welcome someone and to see off someone …. I cant go the airport to see you off… etc.

Module IVShipment. Is this the place to checking luggage?Basic dialogue on – Where do u work?Basic dialogue on – This is my addressBasic dialogue on – I understand ChineseBasic dialogue on – What job do u do?Basic dialogue on – What time is it now?

Module VBasic dialogue on – What day (date) is it today?Basic dialogue on – What is the weather like here.Basic dialogue on – Do u like Chinese food?Basic dialogue on – I am planning to go to China.

Examination Scheme:

Components CT1 CT2 C I V AWeightage (%) 20 20 20 20 15 5

C – Project + PresentationI – Interaction/Conversation Practice

Text & References:

“Elementary Chinese Reader, Part-2” Lesson 31-38

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DISSERTATION

Course Code: MHR 455 Credit Units: 09

The aim of the dissertation is to provide you with an opportunity to further your intellectual and personal development in your chosen field by undertaking a significant practical unit of activity, having an educational value at a level commensurate with the award of your degree

The dissertation can be defined as a scholarly inquiry into a problem or issues, involving a systematic approach to gathering and analysis of information / data, leading to production of a structured report.

Selecting the Dissertation TopicIt is usual to give you some discretion in the choice of topic for the dissertation and the approach to be adopted. You will need to ensure that your dissertation is related to your field of specialization.

Deciding this is often the most difficult part of the dissertation process, and perhaps, you have been thinking of a topic for some time.

It is important to distinguish here between ‘dissertation topic’ and ‘dissertation title’. The topic is the specific area that you wish to investigate. The title may not be decided until the dissertation has been written so as to reflect its content properly.

Few restrictions are placed on the choice of the topic. Normally we would expect it to be: relevant to business, defined broadly; related to one or more of the subjects or areas of study within the core program and specialisation

stream; clearly focused so as to facilitate an in-depth approach, subject to the availability of adequate sources

of information and to your own knowledge; of value and interest to you and your personal and professional development.

Planning the DissertationThis will entail following: Selecting a topic for investigation. Establishing the precise focus of your study by deciding on the aims and objectives of the dissertation, or

formulating questions to be investigated. Consider very carefully what is worth investigating and its feasibility.

Drawing up initial dissertation outlines considering the aims and objectives of the dissertation. Workout various stages of dissertation

Devising a timetable to ensure that all stages of dissertation are completed in time. The timetable should include writing of the dissertation and regular meetings with your dissertation guide.

The Dissertation plan or outlineIt is recommended that you should have a dissertation plan to guide you right from the outset. Essentially, the dissertation plan is an outline of what you intend to do, chapter wise and therefore should reflect the aims and objectives of your dissertation.

There are several reasons for having a dissertation plan It provides a focus to your thoughts. It provides your faculty-guide with an opportunity, at an early stage of your work, to make constructive

comments and help guide the direction of your research. The writing of a plan is the first formal stage of the writing process, and therefore helps build up your

confidence. In many ways, the plan encourages you to come to terms with the reading, thinking and writing in a

systematic and integrated way, with plenty of time left for changes. Finally, the dissertation plan generally provides a revision point in the development of your dissertation

report in order to allow appropriate changes in the scope and even direction of your work as it progresses.

Keeping recordsThis includes the following: Making a note of everything you read; including those discarded. Ensuring that when recording sources, author’s name and initials, date of publication, title, place of

publication and publisher are included. (You may consider starting a card index or database from the outset). Making an accurate note of all quotations at the time you read them.

Make clear what is a direct a direct quotation and what is your paraphrase.

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Dissertation formatAll students must follow the following rules in submitting their dissertation. Front page should provide title, author, Name of degree/diploma and the date of submission. Second page should be the table of contents giving page references for each chapter and section. The next page should be the table of appendices, graphs and tables giving titles and page references. Next to follow should be a synopsis or abstract of the dissertation (approximately 500 words) titled:

Executive Summary Next is the ‘acknowledgements’. Chapter I should be a general introduction, giving the background to the dissertation, the objectives of the

dissertation, the rationale for the dissertation, the plan, methodological issues and problems. The limitations of the dissertation should also be hinted in this chapter.

Other chapters will constitute the body of the dissertation. The number of chapters and their sequence will usually vary depending on, among others, on a critical review of the previous relevant work relating to your major findings, a discussion of their implications, and conclusions, possibly with a suggestion of the direction of future research on the area.

After this concluding chapter, you should give a list of all the references you have used. These should be cross - references with your text. For articles from journals, the following details are required e.g.

Draper P and Pandyal K. 1991, The Investment Trust Discount Revisited, Journal of Business Finance and Accounting, Vol18, No6, Nov, pp 791-832.

For books, the following details are required:Levi, M. 1996, International Financial Management, Prentice Hall, New York, 3rd Ed, 1996

Finally, you should give any appendices. These should only include relevant statistical data or material that cannot be fitted into the above categories.

The Layout Guidelines for the Dissertation A4 size Paper Font: Arial (10 points) or Times New Roman (12 points) Line spacing: 1.5 Top and bottom margins: 1 inch/ 2.5 cm; left and right margins: 1.25 inches/ 3 cm

Guidelines for the Assessment of the DissertationWhile evaluating the dissertation, faculty guide will consider the following aspects:

1. Has the student made a clear statement of the objective or objective(s).2. If there is more than one objective, do these constitute parts of a whole? 3. Has the student developed an appropriate analytical framework for addressing the problem at hand.4. Is this based on up-to-date developments in the topic area?5. Has the student collected information / data suitable to the frameworks?6. Are the techniques employed by the student to analyse the data / information appropriate and relevant?7. Has the student succeeded in drawing conclusion form the analysis?8. Do the conclusions relate well to the objectives of the project?9. Has the student been regular in his work?10. Layout of the written report.

Examination Scheme:

Contents & Layout of the Report 30Conceptual Framework 10Objectives & Methodology 15Implications & Conclusions 15Viva/ Presentations 30

TOTAL 100