Syed Zeeshan SHAHCalgary, AB T3J 5A5zeeshah403@gmail.com - (403) 973-4614

I would like to apply my extensive knowledge in the discipline of management and procedures; in customerservice, security and bylaw services. In addition, I work with integrity, results oriented individual with adaptabilityand a team player with ability to learn.Willing to relocate: Anywhere

WORK EXPERIENCE

Screening OfficerExecutive Flight Centre - Calgary, AB - September 2016 to Present

(PT five 32 hrs shifts/week) *laying off soon*

Duties at the checkpoint included greeting Suncor & Huskey executive clients as well as dealing with Oil &Gas industry employees then directing them for Pre-board Screening process.

Responsible for scanning check-in luggage and carry-on bags to ensure airport standard operating proceduresand EFC policies; checking unidentified / unauthorized items in passengers' belongings.

Followed daily protocols to patrol the facility & EFC property such as fuel tanks or parking lots and sometimessecuring the staff members from agitated guests in crowded areas.

Taking payments and securing parking lots were also part of the duty at EFC.

Furthermore, authorized to issue parking tickets through Calgary Parking Authority by means of Request forAssistance.

Assistant Supervisor - P.I. / Security OfficerIT & ASMAF of Canada - Calgary, AB - October 2015 to Present

(Casual 8 - 12 hrs shift / event)Providing security on variation of Events like concerts, Heritage / Vesakhi day, Salam-Namaste Shows, etc.

Dealing with +100 - 300 people per event.

Greeting and checking tickets of participating guests.

Escorting unwanted individuals off the property.

Duties at the checkpoint for body search and providing directions.

InterpreterCanTalk Canada Inc. - Calgary, AB - May 2016 to September 2016

On call (FT five days, 8 hrs shifts/week)Interpreting into Urdu, Punjabi & Hindi for CanTalk Contractors.

Providing services for insurance companies.

Assisting in confirmation of reports on road accidents.

Representing Lawyers of different law firms to arrestees.

Explaining clients' situations for appliances / phones / Energy companies.

Parking Enforcement Officer - Community Peace OfficerCommissionaires with Calgary Parking Authority - Calgary, AB - December 2014 to October 2015

(FT five 8 hrs shifts/week)

As a community Peace Officer, I was assigned to enforce all parked vehicles in the city limit. Assigned to tagand tow under the Parking Bylaw, Traffic Bylaw and Traffic Safety Act on public or private property.

Purpose of my appointment, to ensure the flow of traffic and public safety, otherwise educate public, havepublic compliance and issue tickets to offenders.

Following daily protocols and making notes on the job, is the key to have evidence and reporting to Sergeant,Supervisor and sometimes, providing to the court centre.

Moreover, I have trained new employees about issuing infraction tickets. Also, have appeared before the trafficcourt and won the case when accused party pleaded not guilty to an infraction.

I have always had the privilege of answering public questions about parking or any other case. I have alsobeen involved with incidents such as road accidents, lost tourist and traffic control at the Calgary Stampede.

Screening OfficerExecutive Flight Centre (E.F.C) - Calgary, AB - July 2014 to December 2014

(FT five 8 hrs shifts/week)

Duties at the checkpoint included greeting Suncor & Huskey executive clients as well as dealing with Oil &Gas industry employees then directing them for Pre-board Screening process.

Responsible for scanning check-in luggage and carry-on bags to ensure airport standard operating proceduresand EFC policies; checking unidentified / unauthorized items in passengers' belongings.

Followed daily protocols to patrol the facility & EFC property such as fuel tanks or parking lots and sometimessecuring the staff members from agitated guests in crowded areas.

Taking payments and securing parking lots were also part of the duty at EFC.

Furthermore, authorized to issue parking tickets through Calgary Parking Authority by means of Request forAssistance.

Perimeter OfficerCommissionaires with Calgary Courts Centre - Calgary, AB - April 2014 to June 2014

(FT five 8 hrs shifts/week)

First part of the job, to welcome public and guiding them at the security checkpoint for achieving quality controlstandards.

Second, screening public belongings by using X-ray Scanning machine under the direct supervision of courts'Sheriffs.

Then, checking unauthorized belongings and seizing / stopping pointy / sharp / lethal objects from an individual /family to eliminate any security threat towards public, government employees, Jury, or security Officers andSheriffs.

Also, contributed assistance to clients by providing their stuff back after clearance or putting on hold or hangonto unauthorized items for enhancing operational objectives.

Protective Services OfficerPaladin Security with Alberta Health Services - Calgary, AB - July 2010 to January 2014

July 2010 - January 2014: Protective Services Officer(PT two 12 hrs shifts/week)April 2010 - August 2010: Protective Services Officer(FT four 12 hrs shifts/week) SupervisorApril 2011 - August 2011: Protective Services Officer(FT four 12 hrs shifts/week) SupervisorApril 2012 - August 2012: Protective Services Officer(FT four 12 hrs shifts/week)

Working with Alberta Healthcare Services, included collaborating with medical staff and team members withthe care and custody of patients. Also, ensuring a safe and secure environment for all fellow staff, patientsand visitors.

While carrying out the duty of a constant watch, monitored and escorted patients in a safe and lawful manner.Maintained access control for Alberta Healthcare facilities while investigating and reporting all irregularities tosupervisor / team lead.

Observed, recorded and reported on customer service and security by communicating professionally using 2way radio during entire shifts.

When supervising constant and patient watch, reported current updates to Paladin management by usingBlackberry device .

Responding to alarms and emergency situations throughout the facility.Also supervised constant watch and patient watch teams while working full time.

Experienced in Perspective report writing software.

Interpreted language for patients and visitors between medical staff members.

Mobile Unit OfficerRegent Protection Services - Calgary, AB - July 2013 to September 2013

(FT five 8 hrs shifts/week)

As a mobile unit, was in-charge of Calgary downtown area, more than 25 mobile hits each night shift.

During 8 hours shift, my duties were to patrol sites by foot or mobile as required by clients and respondingto emergency calls.

Inspected, recorded and informed daily updates to supervisor and management by on-line reports and byoperating a radio to communicate with other mobile units, team members.

Handed over unwanted individuals to Calgary Police Service.

Mailroom ClerkCommissionaires with Calgary Police Services - Headquarters - Calgary, AB - December 2012 to April2013

(FT five 8 hrs shifts/week) Supervisor

Posted at Calgary Police Service Headquarters mail room, sorted confidential mails to all unit sergeants in thecity districts and HQ departments.

Clerical duties included using Calgary Police Service applications to carry out duties.

Also scanned incoming packages using X-ray images containing officers' firearms, evidence or DNA samplesand prepared all outgoing mail from Calgary Police Service.

Ordered, arranged and distributed the weekly office supplies to HQ.

Court Services OfficerCommissionaires with Arrest Processing Unit - Calgary, AB - September 2012 to December 2012

(FT four 12 hrs shifts/week)

Functioned as a Court Services Officer on a shift basis, responsible for the safety and security of arrestedindividuals.

Conducted searches of detained individuals and inmates in the arrest processing unit. This included monitoringthe Gaming and Liquor Act arrests, courtesy hold. Monitored CCTV and responded to requests from Sergeant.

Escorted detainees to finger printing unit. After completing all required paper work of an arrestee, presentedthe file to the duty staff Sergeant.

Interpreted language between Police staff members and individuals.

EDUCATION

Certificate in InvestigationsColumbia College - Calgary, AB2016 to 2016

Diploma - N/A in Aircraft Maintenance EngineeringSouthern Alberta Institute of Technology - Calgary, AB2010 to 2012

High School Diploma in ScienceJames Fowler High School - Calgary, AB2006 to 2010

AWARDS

Employee of the MonthApril 2013PWM award for the month of April.

Performer of the yearSeptember 2011Paladin award for the month of September.Also, won cash prize.

YMCA Achievement Program - Gold MedalAugust 2006Volunteered with YMCA for more than +100 hours and achieved gold medal.

Sportsman AwardJanuary 2008James Fowler High SchoolPlayed in 2007 Football team and 2008 Rugby team.

CERTIFICATIONS

Care in Custody Police CourseOctober 2012 to PresentThis course is offered by Calgary Police Service to Commissionaires' employees who work in Arrest ProcessingUnit.

Citizens' Police Academy CourseMay 2013 to PresentCalgary Police Service offers a free course just for citizens which I successfully completed.

Standard First Aid / CPR / AED Level CJune 2016 to June 2019Successfully completed the course requirements and certified Standard First Aid / CPR / AED Level C byCanadian Red Cross.

Emergency First Aid - Level A CPR AND AED (2011 Protocol)September 2012 to September 2015Commissionaires' employee have got this opportunity to do this course.

Security Individual LicenceNovember 2014 to November 2016Security Services and Investigators ActIndividual Licence # W002579Government of Alberta

Restricted Operators Certificate - Radio AQMay 2012 to Present

Certificate of proficiency in radio#201203825Industry Canada

C.O.P.A.T.May 2014 to July 201403:01 minutes

Alberta Operator's LicenceApril 2013 to January 2019Alberta GovernmentDriver's Class: 5

Control Tactics (Pressure Point) & Survival Skills - CT&SSAugust 2014 to August 2016First half onlyIt was 20 hours course.

Executive Safety / Self DefenseSeptember 2014 to September 2015Introduction CourseAll Style self defense systemPressure Point Control Tactics & Survival SkillsIt was 16 hours course.

Restricted Area ID Card (R.A.I.C) YYCJuly 2014 to November 2019Calgary International Airport Y.Y.C.Clearance RED Card (R.A.I.C) was required to work at Executive Flight Centre. ACTIVE.

Private Security & Investigative ServicesJuly 2016 to July 2018AIT from Columbia College.

ADDITIONAL INFORMATION

Computer Skills:Advanced user of Microsoft OfficeExperienced with Microsoft OutlookFamiliar with Windows XP & Windows 7

INTERESTSoccer / Jogging / SnookerRugby / Football / CricketPC & other games.

COVER LETTER

I am writing in response to this postion, opportunity posted on your job board. I am currently looking for jobopportunity and above all, my goal is to be part of a team that executes the customer service and securitymandate because previously, I have served my services as Parking Enforcement Officer for about a year, Pre-

board Screening at Executive Flight Centre and casually 3 years with Alberta Health Protective Services. Also,have worked in several security companies for many years, where I have come in contact with different lawenforcement agencies and always foresight myself as your agent.

I believe I can make positive contribution to this company as I have over ten years of solid public relationsexperience in which have demonstrated utmost discipline and professionalism. I am a multilingual, adaptableand a committed employee who can interact and be effective with a variety of cultures. I am physically fit andremain calm in stressful situation. All of my previous employments have served to increase my experiencewith conflict resolution and communication in both written and verbal forms.

I have enclosed my resume and I can provide proof of education with excellent references will be availablefor your consideration. I look forward to hear from you and I can be reached at (403)973-4614 or email meat zeeshah403@gmail.com

Thank you for your time.

Sincerely,

Syed Zeeshan SHAH