Sydney Harbour Foreshore Authority Sustainability Policy · 2016-08-31 · Appendix A Sydney...

Sydney Harbour Foreshore Authority

Sustainability Policy

Contents1.1 Overview 1

1.2 Background 1

1.3 Document history 2

1.4 Purpose 2

1.5 Scope 2

1.6 Responsibilities 3

1.7 Monitoring and reporting 3

1.8 Policy statement 3

2.1 Contacts 4

2.2 References 4

Appendix A 5 Sydney Harbour Foreshore Authority Sustainability 2020 Strategy

Appendix B 7 Sydney Harbour Foreshore Authority Sustainability Action Plan

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1.1 OverviewThis policy describes the approach to sustainability by the Sydney Harbour Foreshore Authority (The Authority). It is also aligned to the current NSW Government Sustainability Policy.

11.2 BackgroundThis document is the first review of the Authority’s 2009 Sustainability Policy. Since 2009 the Authority has been meeting its progressive targets in resource reduction principally the improvement of efficiencies, the purchase of green power and through targeted projects at the Sydney Convention and Exhibition Centre (SCEC). As the Authority’s largest energy consumer (approximately 60% of all energy consumed by the Authority) and as a large 20 year old building, the SCEC was able to provide many opportunities for resource reduction which resulted in significant reductions.

The redevelopment of SCEC and the Sydney Entertainment Centre in the new Sydney International Convention, Exhibition and Entertainment Precinct, is a public private partnership project managed by Infrastructure NSW.

1.1 Overview 1

1.2 Background 1

1.3 Document history 2

1.4 Purpose 2

1.5 Scope 2

1.6 Responsibilities 3

1.7 Monitoring and reporting 3

1.8 Policy statement 3

2.1 Contacts 4

2.2 References 4

Appendix A 5 Sydney Harbour Foreshore Authority Sustainability 2020 Strategy

Appendix B 7 Sydney Harbour Foreshore Authority Sustainability Action Plan

This project has provided the Authority with the opportunity to focus on resource reduction in the iconic buildings it owns and manages in The Rocks and Darling Harbour whilst still maintaining its percentage reduction targets. With the Authority no longer being able to include the SCEC (its largest resource consumer) in its accounting, the task of reaching the sustainability targets has become more complex because the focus will need to be spread across a greater number of buildings. This will provide the Authority with greater opportunity to interact with and benefit a greater number of its stakeholders.

Sydney Harbour Foreshore Authority Sustainability Policy > 1

1.3 Document history2 April 2009 Author: Rafael Chemke

16 March 2012 Author: Giselle Radulovic Modifications: Re-write and update in line with Sustainability Strategy 2012

17 February 2013 Author: Rafael Chemke Modifications: Editing

19 February 2013 Pending approval

1.4 PurposeThe purpose of this Policy is to provide the Authority and its employees with a framework for understanding the Authority’s sustainability goals and targets. The Policy provides guidance to employees about their responsibilities in collaborating to achieve those targets. It is also designed to inform stakeholders about the Authority’s approach to sustainability.

1.5 ScopeA commonly accepted definition of sustainable development is derived from ‘Our Common Future’, also known as The Brundtland Report (UN Commission on Environment and Development 1987). The report defines sustainable development as ‘development that meets the needs of the present without compromising the ability of future generations to meet their own needs’. For the Authority, sustainability specifically means:

> Long term economic, social and environmental benefits achieved through short and long term actions to meet progressively meet the set targets

> Recognition that the wellbeing of the Authority’s economic, social and environmental systems are connected and depend on each other

> A transparent and informed process, which engages stakeholders and employees, is used to make decisions

> Protecting the natural environment in the Authority’s precincts

> Promoting social inclusion in the Authority’s precincts.

2 > Sydney Harbour Foreshore Authority Sustainability Policy

1.6 ResponsibilitiesThe Sustainability Manager will implement the Sustainability Policy through the Sustainability 2020 Strategy (see Appendix A), the Action Plan (see Appendix B), and through engaging Authority employees and stakeholders to progressively achieve the policy targets. The Sustainability Manager will work with internal business units to ensure understanding of the objectives of the policy and to monitor progressive targets. The Sustainability Manager will also implement sustainability initiatives linked to the Sustainability 2020 Strategy and identified actions within the Action Plan.

1.7 Monitoring and reportingThe success of this policy will be evaluated through measurement and reporting on progressive targets reached. Progress on sustainability objectives will also be tracked through successful implementation of the Sustainability 2020 Strategy and the actions in Action Plan.

A Sustainability Steering Group will be convened on a quarterly basis to monitor and report on progress, address any issues and recommend appropriate action. The Group will be comprised of representatives from internal business units.

The Sustainability Manager will report progress through:

> The Annual Report

> Reports to the Board

> Monthly Business Review

1.8 Policy statementThe Authority is committed to achieving leadership through the place management of its precincts and work places. The Authority will actively engage its stakeholders and apply the triple bottom line indicators of sustainability to promote best management practices and encourage innovation. This Sustainability Policy commits the Authority to achieving the following targets by 2020. Greenhouse gas targets are measured against a baseline of 2001 greenhouse gas levels:

> Reduce the greenhouse gas emissions of Authority managed buildings by 80 per cent

> Divert 80 per cent of waste generated from Authority managed buildings, construction activity, public domain and events, for recycling and composting

> Reduce potable water consumption by 80 per cent from Authority managed buildings and public domain

> The Authority’s public events deliver positive sustainable outcomes

> The Authority demonstrates leading practice in sustainability to its stakeholders.

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2.1 ContactsFor further information, contact the Sustainability Manager.

22.2 References > NSW Government, 2008, NSW Government Sustainability Policy

> Sydney Harbour Foreshore Authority 2011, Sustainability 2020 Strategy

> Sydney Harbour Foreshore Authority 2011, Sustainability Action Plan

> UN Commission on Environment and Development, 1987, Our Common Future


Appendix A

Sydney Harbour Foreshore Authority Sustainability 2020 Strategy

3A

Vision To make unique places in Sydney that the world talks about

Mission > The Authority demonstrates leading practice in sustainability to its stakeholders

> Reduce the greenhouse gas emissions of Authority managed buildings by 80% by 2020 from 2001 levels

> Divert 80% of waste generated from Authority managed buildings, construction activity, public domain and events, for recycling and composting by 2020 from 2001 levels.

> Reduce potable water consumption by 80% by 2020, from 2001 levels


Strategic objectives

Corporate sustainability Urban (precinct) sustainability

Business practice – environmental responsibility

Business practice – governance

Natural resource protection

Culture and heritage

Goals Reduce the environmental impact of the Authority’s property portfolio and operational activities

Practice good governance in all business activities

Conserve and protect the natural environment of our precincts

Conserve and protect the cultural values and heritage assets of our precincts

The Sustainability Strategy sets out the road map for SHFA to meet its sustainability targets



Goal Reduce the environmental impact of the Authority’s property portfolio and operational activities

Strategy 1 Healthy buildings

Strategy 2 Sustainable events

Strategy 3 Waste

Strategy 4 Employee engagement

Strategy 5 Place making

Improve the environmental performance of Authority owned buildings

Improve the sustainable outcomes of public events

Reduce waste from owned properties and waste centres

Have an environmentally aware and responsive workforce

Achieve environmental excellence in the planning, design and management of urban projects


Goal Practice good governance in all business activities

Strategy 1 Risk and opportunity

Strategy 2 Advocacy and communication

Strategy 3 Procurement

Strategy 4 Reporting

The Authority manages risk prudently while also recognising the importance of innovation and opportunity

Position the Authority as a leader in sustainable place management

Increase the amount of sustainable goods and services procured by the Authority

Transparent reporting on sustainability


Goal Conserve and protect the environment and natural quality of our precincts

Strategy 1 Water use

Strategy 2 Biodiversity

Strategy 3 Pollution control

Reduce water use, improve reuse and storage

Manage the natural habitat to achieve excellence in adaption practices

Improve soil, water and air quality; reduce pollution risk


Goal Protect and conserve the cultural values and heritage assets of our precincts

Strategy 1 Heritage assets

Strategy 2 Sense of Place

Strategy 3 Heritage building management

Strategy 4 Sustainable visitation

Protect and conserve the cultural values of our heritage assets and their settings

Enhance cultural values through interpretation, education and promotion

Achieve excellence in the management of heritage buildings

Manage the impacts of high visitation


Vision To make unique places in Sydney that the world talks about

Mission > The Authority demonstrates leading practice in sustainability to its stakeholders

> Reduce the greenhouse gas emissions of Authority managed buildings by 80% by 2020 from 2001 levels

> Divert 80% of waste generated from Authority managed buildings, construction activity, public domain and events, for recycling and composting by 2020 from 2001 levels.

> Reduce potable water consumption by 80% by 2020, from 2001 levels


Strategic objectives

Corporate sustainability Urban (precinct) sustainability





Goals Reduce the environmental impact of the Authority’s property portfolio and operational activities

Practice good governance in all business activities

Conserve and protect the natural environment of our precincts

Conserve and protect the cultural values and heritage assets of our precincts

Appendix B

Sydney Harbour Foreshore Authority Sustainability Action PlanB


Goals/strategic outcomes/targets

Strategic actions Implement timeframe (Q1-Q4 FY)

Lead responsibility

Target Performance indicator (KPI)

Goal 1 Reduce the environmental impact of the Authority’s property portfolio and operational activities

Strategy 1 Healthy buildings

Optimise the environmental performance of Authority owned buildings

1 Conduct audits of property portfolio (1000–2000m2) and set annual upgrade targets)

Q4 2012 LF Audits completed of all properties

NABERS / upgrade targets set for each property and timeline

2 Test NABERS star ratings to set targets for buildings over 1000m2 within existing portfolio

Q2 2013 LF Establish NABERS scale to apply to buildings

Scale established

3 Ensure all property refurbishments meets Authority’s Sustainable Fit Out guide and is a mandatory part of project delivery process

Q3 2013 LF The guide is part of the project delivery

% compliance level

Sustainable Fit Out Guide

4 Review and update the Sustainable Fit Out Guide

Q3 FY12 RC Guide is reviewed every two years

Updated guide available for distribution

5 Engage with Property and Leasing team to incorporate SFOG into leasing process

Q4 FY12 LF The Guide is provided at Disclosure Stage

Returnable schedules form a mandatory part of the LOC and are evaluated for compliance

6 Harbourside Car Park LED upgrade

Q4 FY12 LF/SE Existing lighting replaced with LED

Reduced kWh

Education and training

7 Hold one Authority run workshop per year for tenants (Rocks)

Q1 FY13 RC Workshops held with minimum 10 attendees

Workshop delivered; Tenants sign up for energy audits

8 Create a mini portal of online resources for tenants to access

Q4 FY12 RC Portal created Website hits/accessed

9 Provide practical guidance in tenant newsletters

Ongoing RC At least once a quarter Number of newsletters per annum

Improve systems

10 Include energy efficiency in asset management program; tuning of existing systems

Q4 FY12 LF/BC Reduction in kW/h consumed on SHFA properties

kWh/M2 to be confirmed

11 Maintain MWP (Facilities Budget) for future works

Ongoing LF/BC Allocate funds from OpEx to meet resource requirements for actions 2 and 4

80% completion of projects allocated

12 Smart metering is incorporated in all building upgrades; smart meters installed in all vacant properties

Underway BC Smart metering is on checklist for vacant properties and upgrades

% upgrades with smart metering

Q4 FY12 + AT

13 Ensure that all tenancies are financially accountable for their utility consumption

Ongoing Include a user pays system in all new leases

% tenants with user pays clause

All tenancies have their own electrical and water metering

% tenancies with metering




Lead responsibility


Strategy 2 Sustainable events

Reduce the environmental impact of public events

Sustainable Event Management System

14 Use and apply the Sustainable Event Management System for each event

Underway RC/ Event Manager

Priority areas identified and SEMS is applied to each event

% reduction in energy and waste against benchmarked targets

Products and recycling

15 Include requirement that stallholders use compostable/biodegradable service ware and cutlery for service

Markets stallholder Q4 FY12

Market Manager

All new agreements stipulate mandatory requirement

% compliance; % service ware biodegradable

16 Include service ware requirement in SEMS on an event by event basis

Q4 FY12 Event Manager

Event participant for each event given 12 months’ notice of requirement

% compliance; % service ware biodegradable

17 Service ware product training for Rocks/casual event staff

Q4 FY12 RC Staff training complete Inspections at all events to enforce requirement

18 Identify opportunities to maximise reuse of signage

Q4 FY12 Consumer Engagement Team

Signage is designed for reuse

% signage recycled

RC Corflute recycling program established

% corflute recycled

Waste Management

19 Conduct a waste audit for each public event to establish baseline figures

Q2 FY13 KV Audits conducted for each major public event

Benchmark targets set for each event

20 Educate stakeholders and patrons on correct disposal and better practices through signage and information

Ongoing per event

RC/KV Included in all Event MPs

Audience survey response

21 Adapt future contracts to include sustainability performance/criteria

Q4 FY 12 ongoing

KV Sustainability KPIs in contracts

Per event sustainability reporting from waste company

22 Investigate the possibility of onsite source separation

Q1 FY13 RC Proposal for onsite SS Decision made on onsite SS

Communities and engagement

23 Accessible events through compliance with Disability Action Plan

Ongoing Event Manager/PN

Compliance with Disability Action Plan

Nil complaints from public regarding accessibility

24 Encourage the use of public transport and non-motorised travel to events (audience travel

Ongoing Consumer Engagement Team

Information provided in event communication

% use public transport in audience survey response

Strategy 3 Waste

Reduce waste for owned properties and waste centres

Waste management practices Increase the amount of waste recycled through improved waste management practices (including building materials)

25 Implement Rocks Waste Trial Q1 FY12 KV An increase in waste diverted from landfill

80% diversion from landfill By 2020

26 Introduce twin stream bins in the Rocks

Q3 FY12 RC/KV

27 Decrease paper use by encouraging use of smart boards in meetings; setting all printers to double sided; staff communication and education

Q2 FY12 RC 5% reduction in annual paper use

Number of reams per annum




Lead responsibility


Education

28 Provide educational and recycling resources to employees, tenants and stallholders

Q1 FY13 RC/KV Sustainability Exemplar program initiated for Rocks

Exemplar achievement promoted; expands to other tenants; waste to landfill % reduced in The Rocks

Comms in newsletters Waste promoted monthly/quarterly

Contracts

29 Set verifiable targets in contracts with cleaning and waste contractors on waste disposal and recycling practices

Waste Q1FY13 (The Rocks)

KV Mandatory sustainability KPIs in waste contracts

KPIs in contracts

Cleaning – as arises

30 Review current WRAPP reporting requirements placed on suppliers to make process more meaningful

Q2FY12 KV Review and make recommendations

Recommended process enacted

Bottled water Decrease bottled water usage in precincts by:

31 Provide water fountains for public use

Q3 FY12 RC Install water fountains in The Rocks and DH

% reduction in bottled water waste

32 Providing water stations at events

Per event Event Manager

One water station per event

% waste reduction

33 Investigate possibility of making precincts bottle free

Q3 FY12 RC Business case and recommendation

% waste reduction

Strategy 4 Employee engagement

Have an environmentally aware and responsive workforce

34 Educate and engage employees in sustainability through Mission Sustainable program with at least one project/activity/event per quarter

Ongoing RC One event/activity per quarter achieved

Activities per annum

Sustainability included in staff survey

Survey response rate

35 Include Sustainability Action Plan in annual overview/roadshow of business update and strategy

Q4 FY12 JS (HR) Key strategic actions and successes shared

% staff awareness through annual survey

36 Investigate community involvement through an organisational Workplace Giving Program

Q1 FY13 AT/RC Program adopted Participation rate

37 Sustainability principles and targets included in new employee induction

Ongoing HR All new employees are aware of Sustainability policy and program

New employee awareness

Strategy 5 Place making

Achieve environmental excellence in the planning, design and management of urban projects

Developments

38 Strive for minimum 5 Star Green Star rated or equivalent in new commercial developments and best practice in retrofits

Ongoing Strategic Develop

5 Star Green Star or equivalent achieved

Green Star level achieved

39 Technical specification and tender documents establish minimum and desired standards for sustainability criteria to be addressed

Ongoing Strategic Develop

Criteria included in all technical specs and tender documentation

Sustainability standards




Lead responsibility


Goal 2 Practice good governance in all business activities

Strategy 1 Risk and opportunity

The Authority manages risk prudently while also recognising the importance of innovation and opportunity

Compliance

40 The Authority complies with the Protection of the Environment Operations Act 1997 (POEO Act), The Environmental Planning and Assessments Act 1979 and NSW Heritage Act 1977

Ongoing H&D/Asset Management

Environmental management plans are submitted wherever required

EMPs

Innovation

41 Allocate funding for innovative sustainability measures for non-commercial benefits

Ongoing AT 2% of capital expenditure allocated per financial year

80% of allocated money spent

Strategy 2 Advocacy and communication

The Authority is a leader in sustainable place management

Communication

42 Sustainability included in corporate comms plan

Ongoing ND Included in plan Sustainability included in plan

43 Sustainability communicated through website, Annual Report, Stakeholder news, New Horizons, intranet

Ongoing RC Regular schedule for internal and external communication

Number of articles/mentions per annum

Advocacy

44 Participate in partnerships/sponsorships that promote and build on the Authority’s sustainability strategy

Ongoing GR/AG One partnership relating to environmental sustainability achieved each year

Number of partnerships per annum

45 Executive shares knowledge/education through public speaking forums

Q1 FY 13 Comms/RC Two per year Number of speaking engagements per annum

Strategy 3 Procurement

Increase the amount of sustainable goods and services procured by the Authority

Tender and quote specifications

46 Begin process to include sustainability criteria in procurement process when choosing suppliers for the Authority

Q2/Q3 FY12 RC/BB Approved Event Equipment Suppliers tender; SA workshop

% event supplier tenders that address criteria

Workshop delivered/action list/plan developed

47 Develop a more robust contract administration process (inclusive of sustainability) – random checks, validation of contract adherence, documentation improvements, staff training, cost to SHFA to administer

Q4 FY12 LF/MN/BB New processes established and adopted

100% compliance with performance management requirements of contracts

48 Define and draft a specific sustainability framework for tender evaluation criteria that is measureable

Q2 FY12 RC/BB Framework defined Framework implemented into procurement process

49 Review and evaluate existing tender templates to incorporate new sustainability requirements

Q2 FY12 RC

50 Review and embed sustainability in the Procurement Policy

Q2 FY12 RC/BB Policy updated 100% compliance




Lead responsibility


Paper

51 Authority office paper purchased is 100% post-consumer recycled from sustainable sources

Q2 FY12 BB 90% of paper purchased meets criteria

Post-consumer recycled content achieved

52 Develop a period contract for marketing collateral printing and include sustainability requirements

Q4 FY12 BB/PAVS Requirements established

Sustainability criteria in tenders; preferred suppliers established for all external printing

53 Sustainability strategy aligns with the Authority’s KPIs and are clearly articulated to stakeholders

Q2 FY12 RC Strategy articulated through Business Plan, Annual Report, website, intranet and stakeholder comms

Reporting with sustainability inclusions

Strategy 4 Reporting

Transparent reporting on sustainability

54 Sustainability outcomes and issues are supported by credible evidence

Ongoing RC Define verifiable measuring and reporting processes

Reporting through accepted benchmarking practices

55 Reporting includes economic investment and benefits – impact on the bottom line

Ongoing RC Transparent reporting NGER framework for CO2 emissions Economic/financial information included in reporting

56 Establish Sustainability Steering Group to monitor progress of this plan (including Supply Chain Action Plan)

Ongoing RC Quarterly meetings Achievements and updated action plan communicated to organisation

Goal 3 Conserve and protect the natural environment of our precincts

Strategy 1 Water use

Reduce water use, improve reuse and storage

Rocks Heat Exchange

57 Reduce the use of cooling towers in The Rocks through delivery of The Rocks Heat Exchange Project

Underway – due 2014

BC Elimination of potable water use associated with cooling towers

KL potable water reduction

Water harvesting

58 Demonstrate leading edge water harvesting practices by identifying new projects and opportunities

Q1 FY13 PH/BC One opportunity with business case achieved per year

Water harvesting project

46. Look for opportunities to use harvested rainwater in Authority parks

Ongoing MR Harvested rainwater being used in one park by 2013

Water harvesting project

Strategy 2 BiodiversityManage the natural habitat to achieve excellence in adaption practices

60 Environmental impact statements included in management tools for new projects

Ongoing Project Services Manager

EIS included in all new developments

100% compliance

61 Continue to enrich the diversity of tree species across the precincts to improve environmental sustainability

Ongoing PN/ GaR Compliance with Tree Policy (2010)

% non-conformance

Strategy 3 Pollution control

Optimise soil, water and air quality; reduce pollution risk

Soil

62 Develop a Soil Sustainability Plan for gardens and public spaces

Q4 FY12 GR/AM/ PN Plan completed Plan implemented

Water

63 Ensure quality standards of water assets are maintained

Ongoing BC Maintenance process is reviewed annually

% positive water quality per monthly testing




Lead responsibility


Graffiti

64 Reduce the amount of graffiti in the precincts through a maintenance contract

Q2 FY12 BC Contract with measureable KPIs implemented by February 2012

Occurrence of graffiti contract KPIs met

Goal 4 Protect and conserve the cultural values and heritage assets of our precincts

Strategy 1 Heritage assetsProtect and conserve the cultural values of our heritage assets and their settings

Select appropriate uses for heritage buildings to optimise the embodied energy:

65 Establish robust procedures in the management of fit out guides

Q4 FY12 H&D team List of preferred uses for leased heritage buildings

CMP to incorporate preferred uses list

Strategy 2 Sense of place

Enhance cultural values through interpretation, education and promotion

66 Engage with the public through informative and educational forums such as open days, events, talks/lectures

Ongoing H&D team Schedule of talks at the Rocks Museum and other venues

Number of educational forums/events

Incorporation of Authority Heritage buildings in open days

At least six heritage focused blogs per year published

BC Regular demonstration openings of Pyrmont Bridge

67 Continue to roll out Interpretation strategy and initiatives

Ongoing H&D team Initiatives delivered as per available budget with at least one per year

Roll out of strategy

Deliver activities as outlined in Interpretation Action Plan

68 Deliver the PAVS FY12 strategy around engaging with place through excellence in interpretation

Ongoing PAVS PAVS Strategy implemented

PAVS strategy

69 Ensure accessibility for students with special needs

Q4 FY12 ML Strategy delivered and implemented

Level of accessibility achieved as per plan

70 The Sustainable Fit Out Guide is reviewed on a regular basis to ensure heritage/ sustainability best fit

Q4 2012 (Healthy buildings action)

LF/ H&D Reviewed every three years in line with other policies

Completion to deadline

Strategy 3 Heritage building management

Achieve excellence in the management of heritage buildings

71 Mitigate impact of high visitation through appropriate use, informative care and stakeholder education

Ongoing H&D Liaison with Events team; heritage addressed in Sustainable section of EMP

Attendance and participation in post-event review debriefs

Strategy 4 Sustainable Visitation

Manage the impacts of high visitation

72 Measuring heritage appreciation/awareness in visitor surveys and providing feedback to Heritage team (and to relevant teams)

Q3 FY12 onwards

Consumer Engagement team

Exit surveys satisfaction level

% high satisfaction?


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