Types of Information SystemsTommy EllemaSYANDES K32

Transaction Processing Systems (TPS)

an information processing system for business transactions involving the collection, modification and retrieval of all transaction data

designed to process day-to-day transactions of an organization

also known as transaction processing or real-time processing

Transaction Processing System (TPS)

Being used by:BanksAccounting FirmsCredit Card CompaniesGroceriesLibraries

Examples

ATM system

Payroll Processing

Airline Reservation System

Tabulation Systems

Message Control System

Record Management System

Office Automation Systems (OAS)

The use of computer systems to execute a variety of office operations

The backbone of OAS is a LAN, which allows users to transmit date, mail, and even voice across the network.

Office Automation System (OAS)

Used by:Offices like

AccountingMarketing

Used in:Office ManagementFor better communication and team work

Examples

Microsoft Office

Payroll systems

Office Support system

Message handling system

Document management system

Knowledge Work System (KWS)

serve the information needs at the knowledge level of the organization. Knowledge work systems aid knowledge workers.

Knowledge workers include:DoctorsEngineersLawyersJobs in the science field

Knowledge Work Systems (KWS)

Used by:Knowledge workers

To aid them in creating new information and knowledge

Secretaries, Managers, Filing Clerks, and Accountants

Whose job is to use, manipulate, or disseminate information

Examples

CAD/CAM systems

Virtual Reality systems

Investment Workstations

Decision Support System (DSS)

a computer program application that analyzes business data and presents it so that users can make business decisions more easily.

A decision support system may present information graphically and may include an expert system or artificial intelligence (AI)

Decision Support System (DSS)

Used in:Decision makingProblem SolvingForecastingRisk analysisImproving efficiency

Used by:Managers and decision makers

Examples

Management Information System

Geographical Decision Support System

Weather Decision Support System

Maintenance Decision Support System

Executive Support System (ESS)

Executive Support System (ESS) is a reporting tool that allows an organization to turn their data into useful summarized reports

Also referred to as Executive Information System (EIS)

Some ESS also provides analysis tools which predicts a series of performance over time using the input data

Executive Support System (ESS)

Used by:Business ownersExecutive level managers

Used to:Have a quick access from reports from all the company’s departmentsAnalyze dataMake decision

Examples

Cambridge Systematic

Accounting systems

Group Decision Support System (GDSS)

A technology that supports project collaboration through the enhancement of digital communication with various tools and resources

Group Decision Support Systems (GDSS)

Used to:Increase participationHelp streamline group communicationsFoster learning

Used for:Group meetingsProjectsDecision making

Examples

ThinkTank

MeetingWorks

TeamSupport.net

Powernoodle

Sourceshttp://worldacademyonline.com/article/25/354/when_to_use_transaction_processing_systems__tps_.html

http://www.techopedia.com/definition/707/transaction-process-system-tps

http://wiki.answers.com/Q/What_is_office_automation_system#slide

http://www.webopedia.com/TERM/O/office_automation.html

http://wiki.answers.com/Q/Definition_of_knowledge_work_system

http://www.studymode.com/course-notes/Knowledge-Work-System-991802.html

http://searchcio.techtarget.com/definition/decision-support-system

http://www.webopedia.com/TERM/E/Executive_Support_System.html

http://www.techopedia.com/definition/27843/group-decision-support-system-gdss

http://en.wikipedia.org/wiki/Group-decision_support_systems