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Case Study Deal Discount Tool

Special Work And Technology . Cholmondley House . Dee Hills Park . Chester . Cheshire . CH3 5AR . UK . Tel UK : +44(0) 8450 563 950

DDT (Deal Discount Tool)

Solution Overview

❖ The only discount approval tool for VMware being used.

❖ Manages special pricing requests for products and services.

❖ Maintains the global price list and license to support / subscription SKU’s.

❖ Easy to manage Schedule of Authorisation and workflow configuration based on various deal parameters (e.g. bid value, product family, discount thresholds, territory and time drivers).

❖ Pricing engine references price lists and business rules driving accurate, territory and channel specific pricing with special bids.

❖ Multiple non-standard pricing requests for direct and indirect channel

❖ Email integration providing executive approval via emails.

❖ Operational reporting and analytics.

❖ Data feeds into enterprise data warehouse

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Deal Discount Tool

Client

VMwareUser Community

GlobalNumber of Users

~ 1200Annual Revenue Supported

~ $650m

Summary

DDT has been deployed within VMware for over 5 years. Initially, DDT started out as a tactical regional (EMEA) initiative. Numerous global solutions have been looked at by the client. To date DDT remains in place with a 99.97% uptime and the user community extended globally. DDT has increased efficiency and significantly reduced request processing times have been realised.

Project Locations

Palo Alto (USA)Client sponsor, programme office and global requirements

Frimley (UK)EMEA regional requirements

Cork (Ireland)EMEA regional requirements

SWAT delivery model

Onshore (UK)Offshore (India)

Screenshots

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DDT: Requests Dashboard

This is a sample screen on one of the many dashboard views listing the requests created in DDT. The list is filterable and sortable. User can create new requests or check the status of any existing request on this page.

DDT: Account Details

Account details page captures the Customer deta i ls , Bus iness Partner details and various header level data elements for the discount request that is initiated in DDT

DDT: License Catalog/Cart

This page allows user to search for License SKUs from a catalog and add them to the cart. DDT holds 500+ license SKUs in the catalog.

Screenshots

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DDT: SnS Cart

This page allows user to select the required SnS SKUs from the SKU’s that are related to the Licenses selected in License catalog and add them to the cart. DDT holds 2000+ SnS SKUs and their relationship with License SKUs in the catalog.

DDT: Discount page

This page is the heart of DDT where discounts are applied based on various parameters and user can add special bid discount, the prices are recalculated in instantly and applied to the deal.

DDT: Summary page

This page displays the summary of request before submission. Also allows user to add attachments, comments, etc.

Screenshots

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DDT: Approval Summary page

This page displays the inflight summary of request while in the approval workflow, clearly showing how many steps are approved and where in the workflow the request is. Approvers can either approve or reject the request from this UI or alternatively can reply to the notification email message to approve/Reject the request.

DDT: Rejection report

One of many reports - this report represents how many requests are rejected at which level.

DDT: Volume report

One of many reports - this report represents how many requests are created and their current statuses over a timeline.

Screenshots

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DDT: Workflow Admin

This module allows administrator to define and change rules to add steps into workflow based on various request and discount parameters.

DDT: Pricing admin

This module allows administrator to manage price list and relationship between License and SnS SKUs. It allows bulk updates and individual SKU level updates.

DDT: Geography admin

This module allows administrator to manage Geography hierarchy.

About VMware

Global leader in virtualization and cloud infrastructure. VMware delivers award-winning, customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. Employing 12,000 people and operating in over 50 countries.

About SWAT

Special Work and Technology Ltd (SWAT) was established in 2003 delivering high quality custom software solutions and services to large multi nationals utilising high calibre resources onshore and offshore (Noida, India). with long lasting client relationships and growth driven through referrals.

SWAT is a boutique, customer driven company charging only for the services needed. With proactive communication SWAT’s clients get complete clarity on every engagement - honesty and integrity is the foundation of SWAT’s relationships. This approach has enabled SWAT to have long lasting relationships with it’s clients and benefit from growth via referrals.

© 2012 Special Work And Technology LimitedCholmondley House , Dee Hills Park, ChesterCheshire, CH3 5AR, England United KingdomPHONE: +44(0) 8450 563 950 EMAIL: info@sw-at.com WEB: www.sw-at.com

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