• Primary Care Physicians

• Specialty Care Physicians

• Onsite Lab and X-ray*

• Urgent Care

• Ambulatory Surgery Centers

• Electronic Health Records*

• My Health Online*

Bay AreaCounties include Alameda, Contra Costa, San Francisco, San Mateo and parts of Santa Clara and Sonoma

Physician Organizations

• Brown & Toland Medical Group

• Mills-Peninsula Medical Group

• Palo Alto Medical Foundation

• Sutter East Bay Medical Foundation

• Sutter Pacific Medical Foundation

Hospitals

• Alta Bates Summit Medical Center (Berkeley and Oakland)

• California Pacific Medical Center (San Francisco)

• Children’s Hospital Oakland

• Eden Medical Center (Castro Valley)

• El Camino Hospital (Los Gatos and Mountain View)

• Menlo Park Surgical Hospital

• Mills-Peninsula Medical Center (Burlingame)

• Novato Community Hospital

• Sequoia Hospital (Redwood City)

• Sutter Delta Medical Center (Antioch)

• Sutter Santa Rosa Regional Hospital

Sutter Health Plus Network

*Not offered by all providers

Member Benefits and Tools

My Health Online (myhealthonline.sutterhealth.org): A secure online tool that lets members:

• Schedule appointments with primary care physicians

• Request specialty appointments

• View most test results

• Send secure emails to physicians

• Pay provider bills, copayments, check account balance—quickly and easily online

MyChart smartphone app offers the same personalized and convenient services on-the-go. My Health Online and MyChart are not offered by all providers.

Member Portal (shplus.org/memberportal): A secure online portal that offers the ability to:

• Request or print member identification (ID) cards

• See a summary of individual & family deductibles and out-of-pocket balances

• Download important benefit plan documents

• View eligibility, benefits, copays, and claims information

• Change your primary care physician

Provider Search Tool (sutterhealthplus.org/providersearch): Allows members to search for any of the following:

• Physicians

• Facilities and hospitals

• Dentists

• Behavioral health clinicians

• Pharmacies

• Eye care specialists

Nurse Advice Line: Offers convenient access to a registered nurse 24/7 at 1-855-836-3500. Sutter Health Plus nurses use clinical protocols to provide education and guidance and can also help you schedule appointments.

Sutter Health Plus partners with a pharmacy benefit manager to specialize in the delivery, clinical management and affordability of prescription medications. We partner with US Behavioral Health Plan, California for treatment services related to mental health, behavioral health and substance use disorder. In this way we ensure member health care needs are addressed throughout the entire health care continuum.

Sutter Health Plus Network

Bay Area

Eden Medical Center130 acute care beds

Children’s Hospital Oakland190 acute care beds

Specialty Services:• Birthing center• Bone and joint care• Cancer care

• Diagnostic imaging• Level II Trauma Center• Neurosciences Institute

Pediatric Specialty Services:• Bone and joint care• Cancer care• Diabetes and endocrinology services

• Heart center• Neurology and neurosurgery • Organ transplant

California Pacific Medical CenterDavies, California, St. Luke’s and Pacific campuses1,147 acute care bedsSpecialty Services:• Bone and joint care• Cardiovascular care• Comprehensive cancer center

• Neurosciences Institute• Organ transplant• Women and children’s center

Alta Bates Summit Medical CenterAlta Bates, Herrick and Summit campuses756 acute care bedsSpecialty Services:• Acute rehabilitation (Summit campus)• Birthing center (Alta Bates campus)• Bone and joint care• Breast health center (Summit campus)

• Cancer care (Herrick campus)• Cardiovascular care (Summit campus)• Newborn ICU Level III (Alta Bates campus)

El Camino HospitalLos Gatos and Mountain View campuses543 acute care bedsSpecialty Services:• Bone and joint care• Cancer services• Cardiovascular care

• Neurology• Surgical and interventional services• Women’s, children’s and newborn

services

Sutter Santa Rosa Regional Hospital84 acute care beds

Sutter Delta Medical Center145 acute care beds

Sequoia Hospital167 acute care beds

Novato Community Hospital47 acute care beds (serving southern Sonoma County)

Specialty Services:• Bariatric surgery• Bone and joint care• Cardiovascular care

• Neonatal Intensive Care Unit–Community Level III

• Surgical services• Women’s services

Specialty Services:• Bone and joint care• Cardiovascular care• Pain management

• Pediatric services• Women’s services• Wound treatment center

Specialty Services:• Breast diagnostic and

treatment• Cancer center

• Diabetes center• Health and wellness center• Orthopedics

Specialty Services:• Bone and joint care• Diagnostic imaging and

laboratory

• Outpatient physical therapy and sports fitness

• Surgical services

Mills-Peninsula Medical Center241 acute care beds

Specialty Services:• Behavioral health, mental

health and substance abuse treatment

• Birthing center• Bone and joint care

• Cancer care• Cardiovascular care• Diabetes education• Women’s health center

Specialty Services:• Bone and joint care• General surgery• Gynecologic surgery

• Pain management• Podiatry• Sports medicine

Menlo Park Surgical Hospital16 acute care beds

E-16-030