SUTI Report for 2008 Calabar Carnival
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Transcript of SUTI Report for 2008 Calabar Carnival
PUBLIC PRESENTATION OF THE RESEARCH REPORT ON THE SOCIO-
ECONOMIC IMPACTS OF 2008 CALABAR CARNIVAL FESTIVAL
PRESENTED
BY
BASSEY B ESU (Phd)
COORDINATOR
SUSTAINABLE TOURISM INITIATIVE NO 44 MARIAN ROAD CALABAR
NIGERIASutinigeriaYahooCom08034740556
AT
THE CONFERENCE HALL OF THE NATIONAL MUSEUM ON THE 28TH JULY 2009
1
PUBLIC PRESENTATION OF THE RESEARCH REPORT ON THE SOCIO-ECONOMIC IMPACTS
OF 2008 CALABAR CARNIVAL FESTIVAL
PRESENTED
BY
BASSEY B ESU (PhD)
COORDINATOR
SUSTAINABLE TOURISM INITIATIVE
No 44 MARIAN ROAD CALABAR NIGERIA sutinigeriayahoocom 08034740556
RESEARCH TEAM MEMBERS
MRS Vivian Mbaze-Ebock Arrey ( PhD Tourism Student South Africa)
Mr Michael Akpang ( B A PGDM)
Mr Christopher Ebri ( Tourism Journalist)
Mr Martin Akeh ( Scientist PhD Student Unical)
2
EXECUTIVE SUMMARY
Sustainable Tourism Initiative (SUTI) as part of its community service carried out a survey to
investigate the socio-economic impact of the Calabar Carnival 2008 Data on the economic
component were generated by the primary source A semi-structured questionnaire called the
Event Evaluation Kit (EEK) was used EEK is a simplified ldquoDo It Yourself Kitrdquo for measuring
the direct visitorsrsquo expenditure generated by an event A convenience sample of 464 attendees
was used for the survey The study investigated the market characteristics of the carnival as well
as the social environmental and economic impacts of the carnival
The results revealed the following
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
3
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
4
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
5
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
The following recommendations were inferred from the findings of this survey These
recommendations have the potential to improve the quality and marketing strategies of
the event and ensure the sustainability of the event
1 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
2 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most importantly because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
3 The event promotion should be targeted at relevant markets Plan media schedule should
be prepared and implemented religiously to create maximum impacts on the prospective
tourists Avoid reactive promotion of event Reactive promotion will lead to loss of
exposure and media impact
4 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
6
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
5 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bands concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
6 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival product will attract visitor
expenditure Visitor to attractions or destination have the tendency of going with items
that will serve as memorabilia The craft and art sector will create employment and
wealth
7 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
8 Adequate spectatorsrsquo points should be provided for spectators who may want to sit down
during the float
7
TABLE OF CONTENTS
TITLE PAGE helliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 1
10 INRODUCTIONhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
11 Background of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
12 Significance of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 4
13 Objectives of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 5
20 RESEARCH METHODOLOGY 6
21 The study site 6
22 Background of the event 7
23 Target population 8
24 Research design 9
25 Sample selection 9
27 Sources of data and data collection methods 9
28 Instrument validity and reliability
29 Data analysis techniques 9
30 RESULTS AND DISCUSSION OF FINDINGS 9
31 Demographic characteristics of attendees 16
32 Behavioural and trip characteristics of attendees 17
33 Service quality perception amd satisfaction with event 22
34 Environmental impacts 27
35 Social impacts 28
8
36 Economic impacts 29
40 SUMMARY OF FINDGINGS 30
50 ConclusionStrategic implication of findings 34
60 RECOMMENDATIONS 36
70 SUGGESTIONS FOR FUTURE STUDIES 38
LIST OF TABLES
Table 1 The continent of origin of attendees 12
Table2 State of origin of Nigerian attendees 13
Table3 Number of people per group 18
Table4Mean score of festival service quality attributes 23
Table 5 Summary of direct attendeesrsquo spending 29
LIST OF FIGURES
Figure 1 Types of attendees 11
Figure2 Nationality of attendees 11
Figure3 Gender of attendees 14
Figure 4 Educational level of attendees 15
Figure5 Monthly income status of attendees 16
Figure6 Employment status of attendees 16
Figure7 Group membership of attendees 17
Figure8 Reasons for visiting destination 19
9
Figure9 Mode of local transport 20
Figure 10 Accommodation 21
Figure11 Number of days spent in destination 21
Figure12 Sources of information about event 22
Figure13 Competitiveness of the Calabar Carnival 24
Figure14 Overall satisfaction with event 25
Figure 15 Previous experience with event 25
Figure 16 Attendeesrsquo intention to revisit 26
Figure 17 Extent of environment pollution 27
Figure 18 Extent of crime 28
REFERENCES 40-42
1 INTRODUCTION
11 Background of the study
Cultural tourism is described as peoplesrsquo movements for essentially cultural motivations
which include study tours performing arts cultural tours travels to festivals visits to
10
historic sites and monuments folk lore and pilgrimage Festivals are therefore classified
as a type of cultural festivals Cross River State is an emerging tourism destination in
Nigeria It is endowed with a few cultural festivals These include New Yam Festivals
(hold annually in ten local government areas of the state) Wrestling Festivals (take
place in seven local government areas of the state) Obudu Mountain Race ( holds once
a year ) Boat Regatta (takes place in four local government areas) Ekpe Festival
( masquerade dance which is common among the Efiks and Qua people of the state )
Laboku International Festival and Christmas Festival ( holds once a year) Of all these
festivals the most popular and most developed is the Cross River State Christmas
Festival One important component of the Cross River State tourism product mix is the
Calabar Carnival Festival The Carnival is an annual event The 2008 carnival was the
fourth edition The State Governor Senator Liyel Imoke asserts that ldquothe brand Carnival
Calabar has evolved over the years and today a pride to Cross River State and Nigeria as
a wholerdquo (CRTB 20082) Below is an excerpt of the pre event speech of the State
Governor about the Carnival
ldquo2007 was the largest event till date and those who dared to sponsor last
year got plenty of mileage I think that for 2008 from what I see it is going
to be the biggest event certainly in Nigeria and Africarsquos biggest Street Party hellip
the Carnival Calabar is not all about fun It is a strategic business venture that
empowers the citizens of the staterdquo
11
From the above excerpt of the Governorrsquos speech the state expects the event to stimulate
economic activities in the state It is one event that has the potentials of contributing to
the socio-economic development of the state
The 2007 carnival attracted about one million spectators Out of this number 851 were
Nigeria and 149 were non Nigerians The proportion of spectators shows that 466
were locals 457 were overnight visitors and 77 were day trippers Reports from
some world events show empirical evidence of the positive impact of tourism to the
development of the locality or region Economic impacts studies of events in Kwa Zulu
Natal show that the events contributed to some extent to the development of the region
Comrade 2005 Comrade 2006 Turkal and Islandlawana 2006 (Seymour 2005
Seymour and Dladla2006 Kohler and Dladla 2006 )
There is copious evidence in literature on the benefits of cultural tourism festivals to
destinations It is reported that festivals contribute to the local regeneration and prosperity of
the destination This is because it generates new employment opportunities (Prentice and
Andersen 2003 Smith 2004) It encourages the development of a kind of infrastructure
which is visitor friendly and sustainable Bachleitner and Zins (1992) assert that festival
tourism enhances residents learning awareness appreciation of community pride ethnic
identity tolerance of others and brings about the opening of small and medium sized family
enterprises It is also believed that cultural events foster cross-cultural communication that
can promote understanding between the host and the guest (Sdrali and Chazapi 2007)
Some events are staged at a particular time of the year which will attract an audience when a
large number of tourists are not normally visiting the area (Getz 1997) However not all
12
events are staged for tourists some events must be staged at a specific time regardless of
whether it is peak or off-peak tourism season Events of this nature help to keep other sectors
of the tourism industry busy The question that bothers stakeholders is whether the staging of
the Calabar Carnival has the potential to impact on the socio-economic life of the state And
whether the event should continue to receive government funding This is what this study
seeks to investigate
12 Significance of the study includes
The study will
Enhance the Statersquos competitive position within the country and put the city of Calabar on
the global tourism map
Generate a good image for the State as a tourist destination
Bring Calabar to limelight and showcase its brand personality
Instil confidence and pride in the people and Government of Cross River State
Improve the organisational and marketing capability of the State Destination Organisation
and Carnival Commission
A study of the socio-economic impacts of the event is an imperative This is because most
communities rely on the data of impact studies to elicit support for the continuous support or the
funding of events The results of the study would help the State Government and stakeholders to
evaluate the success of the event thereby justifying the use of resources in organising the event
and determine whether the event promotional strategies are working The information generated
would inform future planning and funding of the event
13 Objectives of the study
13
The objectives of this research are
To determine the demographic and trip characteristics of Calabar Carnival
To determine the social impact of the festival
To determine the environmental impact of the festival
To determine the service perception and attendeesrsquo satisfaction with event
To examine the spending pattern of visitors on the day of the carnival and also get an overview
of the accommodation and transportation pattern during their stay in the state
To ascertain the economic impact of the carnival and tourism benefits of the event
The Calabar Carnival is one of the product lines offered by the Cross River State Christmas
Festival Cross River State Carnival Commission (CRCC) is responsible for the planning
organising and marketing of the festival The Cross River State Carnival Commission is
established by The Cross River State Law Number 4 of 2006
(wwwvisitcrossriverstatecom) The Calabar Carnival has five products activities- Calabar
Carnival Queen Competition Cultural Parade Childrensrsquo Carnival Kings and Queens and
Adult Carnival The King and Queen was on the 25 th December 2008 Childrenrsquos Carnival
was on the 26th December and The Adult Carnival took place on 27th December 2008 The
major sponsor of the Calabar Carnival is the State Government with very little
contributions from private sector organizations operating in the destination Huge amount
money of is spent annually by government in staging the carnival It is also Governmentrsquos
desire to use the event as a development catalyst of the State
Carnival is a popular event that questions everyday life and politics It stands as a proud
presentation of a peoples identity Carnival is a combined form of art that embraces many
14
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
PUBLIC PRESENTATION OF THE RESEARCH REPORT ON THE SOCIO-ECONOMIC IMPACTS
OF 2008 CALABAR CARNIVAL FESTIVAL
PRESENTED
BY
BASSEY B ESU (PhD)
COORDINATOR
SUSTAINABLE TOURISM INITIATIVE
No 44 MARIAN ROAD CALABAR NIGERIA sutinigeriayahoocom 08034740556
RESEARCH TEAM MEMBERS
MRS Vivian Mbaze-Ebock Arrey ( PhD Tourism Student South Africa)
Mr Michael Akpang ( B A PGDM)
Mr Christopher Ebri ( Tourism Journalist)
Mr Martin Akeh ( Scientist PhD Student Unical)
2
EXECUTIVE SUMMARY
Sustainable Tourism Initiative (SUTI) as part of its community service carried out a survey to
investigate the socio-economic impact of the Calabar Carnival 2008 Data on the economic
component were generated by the primary source A semi-structured questionnaire called the
Event Evaluation Kit (EEK) was used EEK is a simplified ldquoDo It Yourself Kitrdquo for measuring
the direct visitorsrsquo expenditure generated by an event A convenience sample of 464 attendees
was used for the survey The study investigated the market characteristics of the carnival as well
as the social environmental and economic impacts of the carnival
The results revealed the following
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
3
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
4
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
5
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
The following recommendations were inferred from the findings of this survey These
recommendations have the potential to improve the quality and marketing strategies of
the event and ensure the sustainability of the event
1 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
2 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most importantly because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
3 The event promotion should be targeted at relevant markets Plan media schedule should
be prepared and implemented religiously to create maximum impacts on the prospective
tourists Avoid reactive promotion of event Reactive promotion will lead to loss of
exposure and media impact
4 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
6
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
5 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bands concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
6 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival product will attract visitor
expenditure Visitor to attractions or destination have the tendency of going with items
that will serve as memorabilia The craft and art sector will create employment and
wealth
7 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
8 Adequate spectatorsrsquo points should be provided for spectators who may want to sit down
during the float
7
TABLE OF CONTENTS
TITLE PAGE helliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 1
10 INRODUCTIONhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
11 Background of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
12 Significance of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 4
13 Objectives of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 5
20 RESEARCH METHODOLOGY 6
21 The study site 6
22 Background of the event 7
23 Target population 8
24 Research design 9
25 Sample selection 9
27 Sources of data and data collection methods 9
28 Instrument validity and reliability
29 Data analysis techniques 9
30 RESULTS AND DISCUSSION OF FINDINGS 9
31 Demographic characteristics of attendees 16
32 Behavioural and trip characteristics of attendees 17
33 Service quality perception amd satisfaction with event 22
34 Environmental impacts 27
35 Social impacts 28
8
36 Economic impacts 29
40 SUMMARY OF FINDGINGS 30
50 ConclusionStrategic implication of findings 34
60 RECOMMENDATIONS 36
70 SUGGESTIONS FOR FUTURE STUDIES 38
LIST OF TABLES
Table 1 The continent of origin of attendees 12
Table2 State of origin of Nigerian attendees 13
Table3 Number of people per group 18
Table4Mean score of festival service quality attributes 23
Table 5 Summary of direct attendeesrsquo spending 29
LIST OF FIGURES
Figure 1 Types of attendees 11
Figure2 Nationality of attendees 11
Figure3 Gender of attendees 14
Figure 4 Educational level of attendees 15
Figure5 Monthly income status of attendees 16
Figure6 Employment status of attendees 16
Figure7 Group membership of attendees 17
Figure8 Reasons for visiting destination 19
9
Figure9 Mode of local transport 20
Figure 10 Accommodation 21
Figure11 Number of days spent in destination 21
Figure12 Sources of information about event 22
Figure13 Competitiveness of the Calabar Carnival 24
Figure14 Overall satisfaction with event 25
Figure 15 Previous experience with event 25
Figure 16 Attendeesrsquo intention to revisit 26
Figure 17 Extent of environment pollution 27
Figure 18 Extent of crime 28
REFERENCES 40-42
1 INTRODUCTION
11 Background of the study
Cultural tourism is described as peoplesrsquo movements for essentially cultural motivations
which include study tours performing arts cultural tours travels to festivals visits to
10
historic sites and monuments folk lore and pilgrimage Festivals are therefore classified
as a type of cultural festivals Cross River State is an emerging tourism destination in
Nigeria It is endowed with a few cultural festivals These include New Yam Festivals
(hold annually in ten local government areas of the state) Wrestling Festivals (take
place in seven local government areas of the state) Obudu Mountain Race ( holds once
a year ) Boat Regatta (takes place in four local government areas) Ekpe Festival
( masquerade dance which is common among the Efiks and Qua people of the state )
Laboku International Festival and Christmas Festival ( holds once a year) Of all these
festivals the most popular and most developed is the Cross River State Christmas
Festival One important component of the Cross River State tourism product mix is the
Calabar Carnival Festival The Carnival is an annual event The 2008 carnival was the
fourth edition The State Governor Senator Liyel Imoke asserts that ldquothe brand Carnival
Calabar has evolved over the years and today a pride to Cross River State and Nigeria as
a wholerdquo (CRTB 20082) Below is an excerpt of the pre event speech of the State
Governor about the Carnival
ldquo2007 was the largest event till date and those who dared to sponsor last
year got plenty of mileage I think that for 2008 from what I see it is going
to be the biggest event certainly in Nigeria and Africarsquos biggest Street Party hellip
the Carnival Calabar is not all about fun It is a strategic business venture that
empowers the citizens of the staterdquo
11
From the above excerpt of the Governorrsquos speech the state expects the event to stimulate
economic activities in the state It is one event that has the potentials of contributing to
the socio-economic development of the state
The 2007 carnival attracted about one million spectators Out of this number 851 were
Nigeria and 149 were non Nigerians The proportion of spectators shows that 466
were locals 457 were overnight visitors and 77 were day trippers Reports from
some world events show empirical evidence of the positive impact of tourism to the
development of the locality or region Economic impacts studies of events in Kwa Zulu
Natal show that the events contributed to some extent to the development of the region
Comrade 2005 Comrade 2006 Turkal and Islandlawana 2006 (Seymour 2005
Seymour and Dladla2006 Kohler and Dladla 2006 )
There is copious evidence in literature on the benefits of cultural tourism festivals to
destinations It is reported that festivals contribute to the local regeneration and prosperity of
the destination This is because it generates new employment opportunities (Prentice and
Andersen 2003 Smith 2004) It encourages the development of a kind of infrastructure
which is visitor friendly and sustainable Bachleitner and Zins (1992) assert that festival
tourism enhances residents learning awareness appreciation of community pride ethnic
identity tolerance of others and brings about the opening of small and medium sized family
enterprises It is also believed that cultural events foster cross-cultural communication that
can promote understanding between the host and the guest (Sdrali and Chazapi 2007)
Some events are staged at a particular time of the year which will attract an audience when a
large number of tourists are not normally visiting the area (Getz 1997) However not all
12
events are staged for tourists some events must be staged at a specific time regardless of
whether it is peak or off-peak tourism season Events of this nature help to keep other sectors
of the tourism industry busy The question that bothers stakeholders is whether the staging of
the Calabar Carnival has the potential to impact on the socio-economic life of the state And
whether the event should continue to receive government funding This is what this study
seeks to investigate
12 Significance of the study includes
The study will
Enhance the Statersquos competitive position within the country and put the city of Calabar on
the global tourism map
Generate a good image for the State as a tourist destination
Bring Calabar to limelight and showcase its brand personality
Instil confidence and pride in the people and Government of Cross River State
Improve the organisational and marketing capability of the State Destination Organisation
and Carnival Commission
A study of the socio-economic impacts of the event is an imperative This is because most
communities rely on the data of impact studies to elicit support for the continuous support or the
funding of events The results of the study would help the State Government and stakeholders to
evaluate the success of the event thereby justifying the use of resources in organising the event
and determine whether the event promotional strategies are working The information generated
would inform future planning and funding of the event
13 Objectives of the study
13
The objectives of this research are
To determine the demographic and trip characteristics of Calabar Carnival
To determine the social impact of the festival
To determine the environmental impact of the festival
To determine the service perception and attendeesrsquo satisfaction with event
To examine the spending pattern of visitors on the day of the carnival and also get an overview
of the accommodation and transportation pattern during their stay in the state
To ascertain the economic impact of the carnival and tourism benefits of the event
The Calabar Carnival is one of the product lines offered by the Cross River State Christmas
Festival Cross River State Carnival Commission (CRCC) is responsible for the planning
organising and marketing of the festival The Cross River State Carnival Commission is
established by The Cross River State Law Number 4 of 2006
(wwwvisitcrossriverstatecom) The Calabar Carnival has five products activities- Calabar
Carnival Queen Competition Cultural Parade Childrensrsquo Carnival Kings and Queens and
Adult Carnival The King and Queen was on the 25 th December 2008 Childrenrsquos Carnival
was on the 26th December and The Adult Carnival took place on 27th December 2008 The
major sponsor of the Calabar Carnival is the State Government with very little
contributions from private sector organizations operating in the destination Huge amount
money of is spent annually by government in staging the carnival It is also Governmentrsquos
desire to use the event as a development catalyst of the State
Carnival is a popular event that questions everyday life and politics It stands as a proud
presentation of a peoples identity Carnival is a combined form of art that embraces many
14
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
EXECUTIVE SUMMARY
Sustainable Tourism Initiative (SUTI) as part of its community service carried out a survey to
investigate the socio-economic impact of the Calabar Carnival 2008 Data on the economic
component were generated by the primary source A semi-structured questionnaire called the
Event Evaluation Kit (EEK) was used EEK is a simplified ldquoDo It Yourself Kitrdquo for measuring
the direct visitorsrsquo expenditure generated by an event A convenience sample of 464 attendees
was used for the survey The study investigated the market characteristics of the carnival as well
as the social environmental and economic impacts of the carnival
The results revealed the following
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
3
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
4
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
5
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
The following recommendations were inferred from the findings of this survey These
recommendations have the potential to improve the quality and marketing strategies of
the event and ensure the sustainability of the event
1 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
2 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most importantly because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
3 The event promotion should be targeted at relevant markets Plan media schedule should
be prepared and implemented religiously to create maximum impacts on the prospective
tourists Avoid reactive promotion of event Reactive promotion will lead to loss of
exposure and media impact
4 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
6
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
5 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bands concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
6 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival product will attract visitor
expenditure Visitor to attractions or destination have the tendency of going with items
that will serve as memorabilia The craft and art sector will create employment and
wealth
7 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
8 Adequate spectatorsrsquo points should be provided for spectators who may want to sit down
during the float
7
TABLE OF CONTENTS
TITLE PAGE helliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 1
10 INRODUCTIONhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
11 Background of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
12 Significance of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 4
13 Objectives of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 5
20 RESEARCH METHODOLOGY 6
21 The study site 6
22 Background of the event 7
23 Target population 8
24 Research design 9
25 Sample selection 9
27 Sources of data and data collection methods 9
28 Instrument validity and reliability
29 Data analysis techniques 9
30 RESULTS AND DISCUSSION OF FINDINGS 9
31 Demographic characteristics of attendees 16
32 Behavioural and trip characteristics of attendees 17
33 Service quality perception amd satisfaction with event 22
34 Environmental impacts 27
35 Social impacts 28
8
36 Economic impacts 29
40 SUMMARY OF FINDGINGS 30
50 ConclusionStrategic implication of findings 34
60 RECOMMENDATIONS 36
70 SUGGESTIONS FOR FUTURE STUDIES 38
LIST OF TABLES
Table 1 The continent of origin of attendees 12
Table2 State of origin of Nigerian attendees 13
Table3 Number of people per group 18
Table4Mean score of festival service quality attributes 23
Table 5 Summary of direct attendeesrsquo spending 29
LIST OF FIGURES
Figure 1 Types of attendees 11
Figure2 Nationality of attendees 11
Figure3 Gender of attendees 14
Figure 4 Educational level of attendees 15
Figure5 Monthly income status of attendees 16
Figure6 Employment status of attendees 16
Figure7 Group membership of attendees 17
Figure8 Reasons for visiting destination 19
9
Figure9 Mode of local transport 20
Figure 10 Accommodation 21
Figure11 Number of days spent in destination 21
Figure12 Sources of information about event 22
Figure13 Competitiveness of the Calabar Carnival 24
Figure14 Overall satisfaction with event 25
Figure 15 Previous experience with event 25
Figure 16 Attendeesrsquo intention to revisit 26
Figure 17 Extent of environment pollution 27
Figure 18 Extent of crime 28
REFERENCES 40-42
1 INTRODUCTION
11 Background of the study
Cultural tourism is described as peoplesrsquo movements for essentially cultural motivations
which include study tours performing arts cultural tours travels to festivals visits to
10
historic sites and monuments folk lore and pilgrimage Festivals are therefore classified
as a type of cultural festivals Cross River State is an emerging tourism destination in
Nigeria It is endowed with a few cultural festivals These include New Yam Festivals
(hold annually in ten local government areas of the state) Wrestling Festivals (take
place in seven local government areas of the state) Obudu Mountain Race ( holds once
a year ) Boat Regatta (takes place in four local government areas) Ekpe Festival
( masquerade dance which is common among the Efiks and Qua people of the state )
Laboku International Festival and Christmas Festival ( holds once a year) Of all these
festivals the most popular and most developed is the Cross River State Christmas
Festival One important component of the Cross River State tourism product mix is the
Calabar Carnival Festival The Carnival is an annual event The 2008 carnival was the
fourth edition The State Governor Senator Liyel Imoke asserts that ldquothe brand Carnival
Calabar has evolved over the years and today a pride to Cross River State and Nigeria as
a wholerdquo (CRTB 20082) Below is an excerpt of the pre event speech of the State
Governor about the Carnival
ldquo2007 was the largest event till date and those who dared to sponsor last
year got plenty of mileage I think that for 2008 from what I see it is going
to be the biggest event certainly in Nigeria and Africarsquos biggest Street Party hellip
the Carnival Calabar is not all about fun It is a strategic business venture that
empowers the citizens of the staterdquo
11
From the above excerpt of the Governorrsquos speech the state expects the event to stimulate
economic activities in the state It is one event that has the potentials of contributing to
the socio-economic development of the state
The 2007 carnival attracted about one million spectators Out of this number 851 were
Nigeria and 149 were non Nigerians The proportion of spectators shows that 466
were locals 457 were overnight visitors and 77 were day trippers Reports from
some world events show empirical evidence of the positive impact of tourism to the
development of the locality or region Economic impacts studies of events in Kwa Zulu
Natal show that the events contributed to some extent to the development of the region
Comrade 2005 Comrade 2006 Turkal and Islandlawana 2006 (Seymour 2005
Seymour and Dladla2006 Kohler and Dladla 2006 )
There is copious evidence in literature on the benefits of cultural tourism festivals to
destinations It is reported that festivals contribute to the local regeneration and prosperity of
the destination This is because it generates new employment opportunities (Prentice and
Andersen 2003 Smith 2004) It encourages the development of a kind of infrastructure
which is visitor friendly and sustainable Bachleitner and Zins (1992) assert that festival
tourism enhances residents learning awareness appreciation of community pride ethnic
identity tolerance of others and brings about the opening of small and medium sized family
enterprises It is also believed that cultural events foster cross-cultural communication that
can promote understanding between the host and the guest (Sdrali and Chazapi 2007)
Some events are staged at a particular time of the year which will attract an audience when a
large number of tourists are not normally visiting the area (Getz 1997) However not all
12
events are staged for tourists some events must be staged at a specific time regardless of
whether it is peak or off-peak tourism season Events of this nature help to keep other sectors
of the tourism industry busy The question that bothers stakeholders is whether the staging of
the Calabar Carnival has the potential to impact on the socio-economic life of the state And
whether the event should continue to receive government funding This is what this study
seeks to investigate
12 Significance of the study includes
The study will
Enhance the Statersquos competitive position within the country and put the city of Calabar on
the global tourism map
Generate a good image for the State as a tourist destination
Bring Calabar to limelight and showcase its brand personality
Instil confidence and pride in the people and Government of Cross River State
Improve the organisational and marketing capability of the State Destination Organisation
and Carnival Commission
A study of the socio-economic impacts of the event is an imperative This is because most
communities rely on the data of impact studies to elicit support for the continuous support or the
funding of events The results of the study would help the State Government and stakeholders to
evaluate the success of the event thereby justifying the use of resources in organising the event
and determine whether the event promotional strategies are working The information generated
would inform future planning and funding of the event
13 Objectives of the study
13
The objectives of this research are
To determine the demographic and trip characteristics of Calabar Carnival
To determine the social impact of the festival
To determine the environmental impact of the festival
To determine the service perception and attendeesrsquo satisfaction with event
To examine the spending pattern of visitors on the day of the carnival and also get an overview
of the accommodation and transportation pattern during their stay in the state
To ascertain the economic impact of the carnival and tourism benefits of the event
The Calabar Carnival is one of the product lines offered by the Cross River State Christmas
Festival Cross River State Carnival Commission (CRCC) is responsible for the planning
organising and marketing of the festival The Cross River State Carnival Commission is
established by The Cross River State Law Number 4 of 2006
(wwwvisitcrossriverstatecom) The Calabar Carnival has five products activities- Calabar
Carnival Queen Competition Cultural Parade Childrensrsquo Carnival Kings and Queens and
Adult Carnival The King and Queen was on the 25 th December 2008 Childrenrsquos Carnival
was on the 26th December and The Adult Carnival took place on 27th December 2008 The
major sponsor of the Calabar Carnival is the State Government with very little
contributions from private sector organizations operating in the destination Huge amount
money of is spent annually by government in staging the carnival It is also Governmentrsquos
desire to use the event as a development catalyst of the State
Carnival is a popular event that questions everyday life and politics It stands as a proud
presentation of a peoples identity Carnival is a combined form of art that embraces many
14
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
4
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
5
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
The following recommendations were inferred from the findings of this survey These
recommendations have the potential to improve the quality and marketing strategies of
the event and ensure the sustainability of the event
1 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
2 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most importantly because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
3 The event promotion should be targeted at relevant markets Plan media schedule should
be prepared and implemented religiously to create maximum impacts on the prospective
tourists Avoid reactive promotion of event Reactive promotion will lead to loss of
exposure and media impact
4 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
6
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
5 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bands concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
6 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival product will attract visitor
expenditure Visitor to attractions or destination have the tendency of going with items
that will serve as memorabilia The craft and art sector will create employment and
wealth
7 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
8 Adequate spectatorsrsquo points should be provided for spectators who may want to sit down
during the float
7
TABLE OF CONTENTS
TITLE PAGE helliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 1
10 INRODUCTIONhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
11 Background of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
12 Significance of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 4
13 Objectives of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 5
20 RESEARCH METHODOLOGY 6
21 The study site 6
22 Background of the event 7
23 Target population 8
24 Research design 9
25 Sample selection 9
27 Sources of data and data collection methods 9
28 Instrument validity and reliability
29 Data analysis techniques 9
30 RESULTS AND DISCUSSION OF FINDINGS 9
31 Demographic characteristics of attendees 16
32 Behavioural and trip characteristics of attendees 17
33 Service quality perception amd satisfaction with event 22
34 Environmental impacts 27
35 Social impacts 28
8
36 Economic impacts 29
40 SUMMARY OF FINDGINGS 30
50 ConclusionStrategic implication of findings 34
60 RECOMMENDATIONS 36
70 SUGGESTIONS FOR FUTURE STUDIES 38
LIST OF TABLES
Table 1 The continent of origin of attendees 12
Table2 State of origin of Nigerian attendees 13
Table3 Number of people per group 18
Table4Mean score of festival service quality attributes 23
Table 5 Summary of direct attendeesrsquo spending 29
LIST OF FIGURES
Figure 1 Types of attendees 11
Figure2 Nationality of attendees 11
Figure3 Gender of attendees 14
Figure 4 Educational level of attendees 15
Figure5 Monthly income status of attendees 16
Figure6 Employment status of attendees 16
Figure7 Group membership of attendees 17
Figure8 Reasons for visiting destination 19
9
Figure9 Mode of local transport 20
Figure 10 Accommodation 21
Figure11 Number of days spent in destination 21
Figure12 Sources of information about event 22
Figure13 Competitiveness of the Calabar Carnival 24
Figure14 Overall satisfaction with event 25
Figure 15 Previous experience with event 25
Figure 16 Attendeesrsquo intention to revisit 26
Figure 17 Extent of environment pollution 27
Figure 18 Extent of crime 28
REFERENCES 40-42
1 INTRODUCTION
11 Background of the study
Cultural tourism is described as peoplesrsquo movements for essentially cultural motivations
which include study tours performing arts cultural tours travels to festivals visits to
10
historic sites and monuments folk lore and pilgrimage Festivals are therefore classified
as a type of cultural festivals Cross River State is an emerging tourism destination in
Nigeria It is endowed with a few cultural festivals These include New Yam Festivals
(hold annually in ten local government areas of the state) Wrestling Festivals (take
place in seven local government areas of the state) Obudu Mountain Race ( holds once
a year ) Boat Regatta (takes place in four local government areas) Ekpe Festival
( masquerade dance which is common among the Efiks and Qua people of the state )
Laboku International Festival and Christmas Festival ( holds once a year) Of all these
festivals the most popular and most developed is the Cross River State Christmas
Festival One important component of the Cross River State tourism product mix is the
Calabar Carnival Festival The Carnival is an annual event The 2008 carnival was the
fourth edition The State Governor Senator Liyel Imoke asserts that ldquothe brand Carnival
Calabar has evolved over the years and today a pride to Cross River State and Nigeria as
a wholerdquo (CRTB 20082) Below is an excerpt of the pre event speech of the State
Governor about the Carnival
ldquo2007 was the largest event till date and those who dared to sponsor last
year got plenty of mileage I think that for 2008 from what I see it is going
to be the biggest event certainly in Nigeria and Africarsquos biggest Street Party hellip
the Carnival Calabar is not all about fun It is a strategic business venture that
empowers the citizens of the staterdquo
11
From the above excerpt of the Governorrsquos speech the state expects the event to stimulate
economic activities in the state It is one event that has the potentials of contributing to
the socio-economic development of the state
The 2007 carnival attracted about one million spectators Out of this number 851 were
Nigeria and 149 were non Nigerians The proportion of spectators shows that 466
were locals 457 were overnight visitors and 77 were day trippers Reports from
some world events show empirical evidence of the positive impact of tourism to the
development of the locality or region Economic impacts studies of events in Kwa Zulu
Natal show that the events contributed to some extent to the development of the region
Comrade 2005 Comrade 2006 Turkal and Islandlawana 2006 (Seymour 2005
Seymour and Dladla2006 Kohler and Dladla 2006 )
There is copious evidence in literature on the benefits of cultural tourism festivals to
destinations It is reported that festivals contribute to the local regeneration and prosperity of
the destination This is because it generates new employment opportunities (Prentice and
Andersen 2003 Smith 2004) It encourages the development of a kind of infrastructure
which is visitor friendly and sustainable Bachleitner and Zins (1992) assert that festival
tourism enhances residents learning awareness appreciation of community pride ethnic
identity tolerance of others and brings about the opening of small and medium sized family
enterprises It is also believed that cultural events foster cross-cultural communication that
can promote understanding between the host and the guest (Sdrali and Chazapi 2007)
Some events are staged at a particular time of the year which will attract an audience when a
large number of tourists are not normally visiting the area (Getz 1997) However not all
12
events are staged for tourists some events must be staged at a specific time regardless of
whether it is peak or off-peak tourism season Events of this nature help to keep other sectors
of the tourism industry busy The question that bothers stakeholders is whether the staging of
the Calabar Carnival has the potential to impact on the socio-economic life of the state And
whether the event should continue to receive government funding This is what this study
seeks to investigate
12 Significance of the study includes
The study will
Enhance the Statersquos competitive position within the country and put the city of Calabar on
the global tourism map
Generate a good image for the State as a tourist destination
Bring Calabar to limelight and showcase its brand personality
Instil confidence and pride in the people and Government of Cross River State
Improve the organisational and marketing capability of the State Destination Organisation
and Carnival Commission
A study of the socio-economic impacts of the event is an imperative This is because most
communities rely on the data of impact studies to elicit support for the continuous support or the
funding of events The results of the study would help the State Government and stakeholders to
evaluate the success of the event thereby justifying the use of resources in organising the event
and determine whether the event promotional strategies are working The information generated
would inform future planning and funding of the event
13 Objectives of the study
13
The objectives of this research are
To determine the demographic and trip characteristics of Calabar Carnival
To determine the social impact of the festival
To determine the environmental impact of the festival
To determine the service perception and attendeesrsquo satisfaction with event
To examine the spending pattern of visitors on the day of the carnival and also get an overview
of the accommodation and transportation pattern during their stay in the state
To ascertain the economic impact of the carnival and tourism benefits of the event
The Calabar Carnival is one of the product lines offered by the Cross River State Christmas
Festival Cross River State Carnival Commission (CRCC) is responsible for the planning
organising and marketing of the festival The Cross River State Carnival Commission is
established by The Cross River State Law Number 4 of 2006
(wwwvisitcrossriverstatecom) The Calabar Carnival has five products activities- Calabar
Carnival Queen Competition Cultural Parade Childrensrsquo Carnival Kings and Queens and
Adult Carnival The King and Queen was on the 25 th December 2008 Childrenrsquos Carnival
was on the 26th December and The Adult Carnival took place on 27th December 2008 The
major sponsor of the Calabar Carnival is the State Government with very little
contributions from private sector organizations operating in the destination Huge amount
money of is spent annually by government in staging the carnival It is also Governmentrsquos
desire to use the event as a development catalyst of the State
Carnival is a popular event that questions everyday life and politics It stands as a proud
presentation of a peoples identity Carnival is a combined form of art that embraces many
14
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
5
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
The following recommendations were inferred from the findings of this survey These
recommendations have the potential to improve the quality and marketing strategies of
the event and ensure the sustainability of the event
1 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
2 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most importantly because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
3 The event promotion should be targeted at relevant markets Plan media schedule should
be prepared and implemented religiously to create maximum impacts on the prospective
tourists Avoid reactive promotion of event Reactive promotion will lead to loss of
exposure and media impact
4 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
6
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
5 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bands concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
6 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival product will attract visitor
expenditure Visitor to attractions or destination have the tendency of going with items
that will serve as memorabilia The craft and art sector will create employment and
wealth
7 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
8 Adequate spectatorsrsquo points should be provided for spectators who may want to sit down
during the float
7
TABLE OF CONTENTS
TITLE PAGE helliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 1
10 INRODUCTIONhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
11 Background of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
12 Significance of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 4
13 Objectives of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 5
20 RESEARCH METHODOLOGY 6
21 The study site 6
22 Background of the event 7
23 Target population 8
24 Research design 9
25 Sample selection 9
27 Sources of data and data collection methods 9
28 Instrument validity and reliability
29 Data analysis techniques 9
30 RESULTS AND DISCUSSION OF FINDINGS 9
31 Demographic characteristics of attendees 16
32 Behavioural and trip characteristics of attendees 17
33 Service quality perception amd satisfaction with event 22
34 Environmental impacts 27
35 Social impacts 28
8
36 Economic impacts 29
40 SUMMARY OF FINDGINGS 30
50 ConclusionStrategic implication of findings 34
60 RECOMMENDATIONS 36
70 SUGGESTIONS FOR FUTURE STUDIES 38
LIST OF TABLES
Table 1 The continent of origin of attendees 12
Table2 State of origin of Nigerian attendees 13
Table3 Number of people per group 18
Table4Mean score of festival service quality attributes 23
Table 5 Summary of direct attendeesrsquo spending 29
LIST OF FIGURES
Figure 1 Types of attendees 11
Figure2 Nationality of attendees 11
Figure3 Gender of attendees 14
Figure 4 Educational level of attendees 15
Figure5 Monthly income status of attendees 16
Figure6 Employment status of attendees 16
Figure7 Group membership of attendees 17
Figure8 Reasons for visiting destination 19
9
Figure9 Mode of local transport 20
Figure 10 Accommodation 21
Figure11 Number of days spent in destination 21
Figure12 Sources of information about event 22
Figure13 Competitiveness of the Calabar Carnival 24
Figure14 Overall satisfaction with event 25
Figure 15 Previous experience with event 25
Figure 16 Attendeesrsquo intention to revisit 26
Figure 17 Extent of environment pollution 27
Figure 18 Extent of crime 28
REFERENCES 40-42
1 INTRODUCTION
11 Background of the study
Cultural tourism is described as peoplesrsquo movements for essentially cultural motivations
which include study tours performing arts cultural tours travels to festivals visits to
10
historic sites and monuments folk lore and pilgrimage Festivals are therefore classified
as a type of cultural festivals Cross River State is an emerging tourism destination in
Nigeria It is endowed with a few cultural festivals These include New Yam Festivals
(hold annually in ten local government areas of the state) Wrestling Festivals (take
place in seven local government areas of the state) Obudu Mountain Race ( holds once
a year ) Boat Regatta (takes place in four local government areas) Ekpe Festival
( masquerade dance which is common among the Efiks and Qua people of the state )
Laboku International Festival and Christmas Festival ( holds once a year) Of all these
festivals the most popular and most developed is the Cross River State Christmas
Festival One important component of the Cross River State tourism product mix is the
Calabar Carnival Festival The Carnival is an annual event The 2008 carnival was the
fourth edition The State Governor Senator Liyel Imoke asserts that ldquothe brand Carnival
Calabar has evolved over the years and today a pride to Cross River State and Nigeria as
a wholerdquo (CRTB 20082) Below is an excerpt of the pre event speech of the State
Governor about the Carnival
ldquo2007 was the largest event till date and those who dared to sponsor last
year got plenty of mileage I think that for 2008 from what I see it is going
to be the biggest event certainly in Nigeria and Africarsquos biggest Street Party hellip
the Carnival Calabar is not all about fun It is a strategic business venture that
empowers the citizens of the staterdquo
11
From the above excerpt of the Governorrsquos speech the state expects the event to stimulate
economic activities in the state It is one event that has the potentials of contributing to
the socio-economic development of the state
The 2007 carnival attracted about one million spectators Out of this number 851 were
Nigeria and 149 were non Nigerians The proportion of spectators shows that 466
were locals 457 were overnight visitors and 77 were day trippers Reports from
some world events show empirical evidence of the positive impact of tourism to the
development of the locality or region Economic impacts studies of events in Kwa Zulu
Natal show that the events contributed to some extent to the development of the region
Comrade 2005 Comrade 2006 Turkal and Islandlawana 2006 (Seymour 2005
Seymour and Dladla2006 Kohler and Dladla 2006 )
There is copious evidence in literature on the benefits of cultural tourism festivals to
destinations It is reported that festivals contribute to the local regeneration and prosperity of
the destination This is because it generates new employment opportunities (Prentice and
Andersen 2003 Smith 2004) It encourages the development of a kind of infrastructure
which is visitor friendly and sustainable Bachleitner and Zins (1992) assert that festival
tourism enhances residents learning awareness appreciation of community pride ethnic
identity tolerance of others and brings about the opening of small and medium sized family
enterprises It is also believed that cultural events foster cross-cultural communication that
can promote understanding between the host and the guest (Sdrali and Chazapi 2007)
Some events are staged at a particular time of the year which will attract an audience when a
large number of tourists are not normally visiting the area (Getz 1997) However not all
12
events are staged for tourists some events must be staged at a specific time regardless of
whether it is peak or off-peak tourism season Events of this nature help to keep other sectors
of the tourism industry busy The question that bothers stakeholders is whether the staging of
the Calabar Carnival has the potential to impact on the socio-economic life of the state And
whether the event should continue to receive government funding This is what this study
seeks to investigate
12 Significance of the study includes
The study will
Enhance the Statersquos competitive position within the country and put the city of Calabar on
the global tourism map
Generate a good image for the State as a tourist destination
Bring Calabar to limelight and showcase its brand personality
Instil confidence and pride in the people and Government of Cross River State
Improve the organisational and marketing capability of the State Destination Organisation
and Carnival Commission
A study of the socio-economic impacts of the event is an imperative This is because most
communities rely on the data of impact studies to elicit support for the continuous support or the
funding of events The results of the study would help the State Government and stakeholders to
evaluate the success of the event thereby justifying the use of resources in organising the event
and determine whether the event promotional strategies are working The information generated
would inform future planning and funding of the event
13 Objectives of the study
13
The objectives of this research are
To determine the demographic and trip characteristics of Calabar Carnival
To determine the social impact of the festival
To determine the environmental impact of the festival
To determine the service perception and attendeesrsquo satisfaction with event
To examine the spending pattern of visitors on the day of the carnival and also get an overview
of the accommodation and transportation pattern during their stay in the state
To ascertain the economic impact of the carnival and tourism benefits of the event
The Calabar Carnival is one of the product lines offered by the Cross River State Christmas
Festival Cross River State Carnival Commission (CRCC) is responsible for the planning
organising and marketing of the festival The Cross River State Carnival Commission is
established by The Cross River State Law Number 4 of 2006
(wwwvisitcrossriverstatecom) The Calabar Carnival has five products activities- Calabar
Carnival Queen Competition Cultural Parade Childrensrsquo Carnival Kings and Queens and
Adult Carnival The King and Queen was on the 25 th December 2008 Childrenrsquos Carnival
was on the 26th December and The Adult Carnival took place on 27th December 2008 The
major sponsor of the Calabar Carnival is the State Government with very little
contributions from private sector organizations operating in the destination Huge amount
money of is spent annually by government in staging the carnival It is also Governmentrsquos
desire to use the event as a development catalyst of the State
Carnival is a popular event that questions everyday life and politics It stands as a proud
presentation of a peoples identity Carnival is a combined form of art that embraces many
14
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
The following recommendations were inferred from the findings of this survey These
recommendations have the potential to improve the quality and marketing strategies of
the event and ensure the sustainability of the event
1 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
2 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most importantly because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
3 The event promotion should be targeted at relevant markets Plan media schedule should
be prepared and implemented religiously to create maximum impacts on the prospective
tourists Avoid reactive promotion of event Reactive promotion will lead to loss of
exposure and media impact
4 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
6
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
5 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bands concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
6 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival product will attract visitor
expenditure Visitor to attractions or destination have the tendency of going with items
that will serve as memorabilia The craft and art sector will create employment and
wealth
7 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
8 Adequate spectatorsrsquo points should be provided for spectators who may want to sit down
during the float
7
TABLE OF CONTENTS
TITLE PAGE helliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 1
10 INRODUCTIONhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
11 Background of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
12 Significance of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 4
13 Objectives of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 5
20 RESEARCH METHODOLOGY 6
21 The study site 6
22 Background of the event 7
23 Target population 8
24 Research design 9
25 Sample selection 9
27 Sources of data and data collection methods 9
28 Instrument validity and reliability
29 Data analysis techniques 9
30 RESULTS AND DISCUSSION OF FINDINGS 9
31 Demographic characteristics of attendees 16
32 Behavioural and trip characteristics of attendees 17
33 Service quality perception amd satisfaction with event 22
34 Environmental impacts 27
35 Social impacts 28
8
36 Economic impacts 29
40 SUMMARY OF FINDGINGS 30
50 ConclusionStrategic implication of findings 34
60 RECOMMENDATIONS 36
70 SUGGESTIONS FOR FUTURE STUDIES 38
LIST OF TABLES
Table 1 The continent of origin of attendees 12
Table2 State of origin of Nigerian attendees 13
Table3 Number of people per group 18
Table4Mean score of festival service quality attributes 23
Table 5 Summary of direct attendeesrsquo spending 29
LIST OF FIGURES
Figure 1 Types of attendees 11
Figure2 Nationality of attendees 11
Figure3 Gender of attendees 14
Figure 4 Educational level of attendees 15
Figure5 Monthly income status of attendees 16
Figure6 Employment status of attendees 16
Figure7 Group membership of attendees 17
Figure8 Reasons for visiting destination 19
9
Figure9 Mode of local transport 20
Figure 10 Accommodation 21
Figure11 Number of days spent in destination 21
Figure12 Sources of information about event 22
Figure13 Competitiveness of the Calabar Carnival 24
Figure14 Overall satisfaction with event 25
Figure 15 Previous experience with event 25
Figure 16 Attendeesrsquo intention to revisit 26
Figure 17 Extent of environment pollution 27
Figure 18 Extent of crime 28
REFERENCES 40-42
1 INTRODUCTION
11 Background of the study
Cultural tourism is described as peoplesrsquo movements for essentially cultural motivations
which include study tours performing arts cultural tours travels to festivals visits to
10
historic sites and monuments folk lore and pilgrimage Festivals are therefore classified
as a type of cultural festivals Cross River State is an emerging tourism destination in
Nigeria It is endowed with a few cultural festivals These include New Yam Festivals
(hold annually in ten local government areas of the state) Wrestling Festivals (take
place in seven local government areas of the state) Obudu Mountain Race ( holds once
a year ) Boat Regatta (takes place in four local government areas) Ekpe Festival
( masquerade dance which is common among the Efiks and Qua people of the state )
Laboku International Festival and Christmas Festival ( holds once a year) Of all these
festivals the most popular and most developed is the Cross River State Christmas
Festival One important component of the Cross River State tourism product mix is the
Calabar Carnival Festival The Carnival is an annual event The 2008 carnival was the
fourth edition The State Governor Senator Liyel Imoke asserts that ldquothe brand Carnival
Calabar has evolved over the years and today a pride to Cross River State and Nigeria as
a wholerdquo (CRTB 20082) Below is an excerpt of the pre event speech of the State
Governor about the Carnival
ldquo2007 was the largest event till date and those who dared to sponsor last
year got plenty of mileage I think that for 2008 from what I see it is going
to be the biggest event certainly in Nigeria and Africarsquos biggest Street Party hellip
the Carnival Calabar is not all about fun It is a strategic business venture that
empowers the citizens of the staterdquo
11
From the above excerpt of the Governorrsquos speech the state expects the event to stimulate
economic activities in the state It is one event that has the potentials of contributing to
the socio-economic development of the state
The 2007 carnival attracted about one million spectators Out of this number 851 were
Nigeria and 149 were non Nigerians The proportion of spectators shows that 466
were locals 457 were overnight visitors and 77 were day trippers Reports from
some world events show empirical evidence of the positive impact of tourism to the
development of the locality or region Economic impacts studies of events in Kwa Zulu
Natal show that the events contributed to some extent to the development of the region
Comrade 2005 Comrade 2006 Turkal and Islandlawana 2006 (Seymour 2005
Seymour and Dladla2006 Kohler and Dladla 2006 )
There is copious evidence in literature on the benefits of cultural tourism festivals to
destinations It is reported that festivals contribute to the local regeneration and prosperity of
the destination This is because it generates new employment opportunities (Prentice and
Andersen 2003 Smith 2004) It encourages the development of a kind of infrastructure
which is visitor friendly and sustainable Bachleitner and Zins (1992) assert that festival
tourism enhances residents learning awareness appreciation of community pride ethnic
identity tolerance of others and brings about the opening of small and medium sized family
enterprises It is also believed that cultural events foster cross-cultural communication that
can promote understanding between the host and the guest (Sdrali and Chazapi 2007)
Some events are staged at a particular time of the year which will attract an audience when a
large number of tourists are not normally visiting the area (Getz 1997) However not all
12
events are staged for tourists some events must be staged at a specific time regardless of
whether it is peak or off-peak tourism season Events of this nature help to keep other sectors
of the tourism industry busy The question that bothers stakeholders is whether the staging of
the Calabar Carnival has the potential to impact on the socio-economic life of the state And
whether the event should continue to receive government funding This is what this study
seeks to investigate
12 Significance of the study includes
The study will
Enhance the Statersquos competitive position within the country and put the city of Calabar on
the global tourism map
Generate a good image for the State as a tourist destination
Bring Calabar to limelight and showcase its brand personality
Instil confidence and pride in the people and Government of Cross River State
Improve the organisational and marketing capability of the State Destination Organisation
and Carnival Commission
A study of the socio-economic impacts of the event is an imperative This is because most
communities rely on the data of impact studies to elicit support for the continuous support or the
funding of events The results of the study would help the State Government and stakeholders to
evaluate the success of the event thereby justifying the use of resources in organising the event
and determine whether the event promotional strategies are working The information generated
would inform future planning and funding of the event
13 Objectives of the study
13
The objectives of this research are
To determine the demographic and trip characteristics of Calabar Carnival
To determine the social impact of the festival
To determine the environmental impact of the festival
To determine the service perception and attendeesrsquo satisfaction with event
To examine the spending pattern of visitors on the day of the carnival and also get an overview
of the accommodation and transportation pattern during their stay in the state
To ascertain the economic impact of the carnival and tourism benefits of the event
The Calabar Carnival is one of the product lines offered by the Cross River State Christmas
Festival Cross River State Carnival Commission (CRCC) is responsible for the planning
organising and marketing of the festival The Cross River State Carnival Commission is
established by The Cross River State Law Number 4 of 2006
(wwwvisitcrossriverstatecom) The Calabar Carnival has five products activities- Calabar
Carnival Queen Competition Cultural Parade Childrensrsquo Carnival Kings and Queens and
Adult Carnival The King and Queen was on the 25 th December 2008 Childrenrsquos Carnival
was on the 26th December and The Adult Carnival took place on 27th December 2008 The
major sponsor of the Calabar Carnival is the State Government with very little
contributions from private sector organizations operating in the destination Huge amount
money of is spent annually by government in staging the carnival It is also Governmentrsquos
desire to use the event as a development catalyst of the State
Carnival is a popular event that questions everyday life and politics It stands as a proud
presentation of a peoples identity Carnival is a combined form of art that embraces many
14
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
5 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bands concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
6 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival product will attract visitor
expenditure Visitor to attractions or destination have the tendency of going with items
that will serve as memorabilia The craft and art sector will create employment and
wealth
7 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
8 Adequate spectatorsrsquo points should be provided for spectators who may want to sit down
during the float
7
TABLE OF CONTENTS
TITLE PAGE helliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 1
10 INRODUCTIONhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
11 Background of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
12 Significance of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 4
13 Objectives of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 5
20 RESEARCH METHODOLOGY 6
21 The study site 6
22 Background of the event 7
23 Target population 8
24 Research design 9
25 Sample selection 9
27 Sources of data and data collection methods 9
28 Instrument validity and reliability
29 Data analysis techniques 9
30 RESULTS AND DISCUSSION OF FINDINGS 9
31 Demographic characteristics of attendees 16
32 Behavioural and trip characteristics of attendees 17
33 Service quality perception amd satisfaction with event 22
34 Environmental impacts 27
35 Social impacts 28
8
36 Economic impacts 29
40 SUMMARY OF FINDGINGS 30
50 ConclusionStrategic implication of findings 34
60 RECOMMENDATIONS 36
70 SUGGESTIONS FOR FUTURE STUDIES 38
LIST OF TABLES
Table 1 The continent of origin of attendees 12
Table2 State of origin of Nigerian attendees 13
Table3 Number of people per group 18
Table4Mean score of festival service quality attributes 23
Table 5 Summary of direct attendeesrsquo spending 29
LIST OF FIGURES
Figure 1 Types of attendees 11
Figure2 Nationality of attendees 11
Figure3 Gender of attendees 14
Figure 4 Educational level of attendees 15
Figure5 Monthly income status of attendees 16
Figure6 Employment status of attendees 16
Figure7 Group membership of attendees 17
Figure8 Reasons for visiting destination 19
9
Figure9 Mode of local transport 20
Figure 10 Accommodation 21
Figure11 Number of days spent in destination 21
Figure12 Sources of information about event 22
Figure13 Competitiveness of the Calabar Carnival 24
Figure14 Overall satisfaction with event 25
Figure 15 Previous experience with event 25
Figure 16 Attendeesrsquo intention to revisit 26
Figure 17 Extent of environment pollution 27
Figure 18 Extent of crime 28
REFERENCES 40-42
1 INTRODUCTION
11 Background of the study
Cultural tourism is described as peoplesrsquo movements for essentially cultural motivations
which include study tours performing arts cultural tours travels to festivals visits to
10
historic sites and monuments folk lore and pilgrimage Festivals are therefore classified
as a type of cultural festivals Cross River State is an emerging tourism destination in
Nigeria It is endowed with a few cultural festivals These include New Yam Festivals
(hold annually in ten local government areas of the state) Wrestling Festivals (take
place in seven local government areas of the state) Obudu Mountain Race ( holds once
a year ) Boat Regatta (takes place in four local government areas) Ekpe Festival
( masquerade dance which is common among the Efiks and Qua people of the state )
Laboku International Festival and Christmas Festival ( holds once a year) Of all these
festivals the most popular and most developed is the Cross River State Christmas
Festival One important component of the Cross River State tourism product mix is the
Calabar Carnival Festival The Carnival is an annual event The 2008 carnival was the
fourth edition The State Governor Senator Liyel Imoke asserts that ldquothe brand Carnival
Calabar has evolved over the years and today a pride to Cross River State and Nigeria as
a wholerdquo (CRTB 20082) Below is an excerpt of the pre event speech of the State
Governor about the Carnival
ldquo2007 was the largest event till date and those who dared to sponsor last
year got plenty of mileage I think that for 2008 from what I see it is going
to be the biggest event certainly in Nigeria and Africarsquos biggest Street Party hellip
the Carnival Calabar is not all about fun It is a strategic business venture that
empowers the citizens of the staterdquo
11
From the above excerpt of the Governorrsquos speech the state expects the event to stimulate
economic activities in the state It is one event that has the potentials of contributing to
the socio-economic development of the state
The 2007 carnival attracted about one million spectators Out of this number 851 were
Nigeria and 149 were non Nigerians The proportion of spectators shows that 466
were locals 457 were overnight visitors and 77 were day trippers Reports from
some world events show empirical evidence of the positive impact of tourism to the
development of the locality or region Economic impacts studies of events in Kwa Zulu
Natal show that the events contributed to some extent to the development of the region
Comrade 2005 Comrade 2006 Turkal and Islandlawana 2006 (Seymour 2005
Seymour and Dladla2006 Kohler and Dladla 2006 )
There is copious evidence in literature on the benefits of cultural tourism festivals to
destinations It is reported that festivals contribute to the local regeneration and prosperity of
the destination This is because it generates new employment opportunities (Prentice and
Andersen 2003 Smith 2004) It encourages the development of a kind of infrastructure
which is visitor friendly and sustainable Bachleitner and Zins (1992) assert that festival
tourism enhances residents learning awareness appreciation of community pride ethnic
identity tolerance of others and brings about the opening of small and medium sized family
enterprises It is also believed that cultural events foster cross-cultural communication that
can promote understanding between the host and the guest (Sdrali and Chazapi 2007)
Some events are staged at a particular time of the year which will attract an audience when a
large number of tourists are not normally visiting the area (Getz 1997) However not all
12
events are staged for tourists some events must be staged at a specific time regardless of
whether it is peak or off-peak tourism season Events of this nature help to keep other sectors
of the tourism industry busy The question that bothers stakeholders is whether the staging of
the Calabar Carnival has the potential to impact on the socio-economic life of the state And
whether the event should continue to receive government funding This is what this study
seeks to investigate
12 Significance of the study includes
The study will
Enhance the Statersquos competitive position within the country and put the city of Calabar on
the global tourism map
Generate a good image for the State as a tourist destination
Bring Calabar to limelight and showcase its brand personality
Instil confidence and pride in the people and Government of Cross River State
Improve the organisational and marketing capability of the State Destination Organisation
and Carnival Commission
A study of the socio-economic impacts of the event is an imperative This is because most
communities rely on the data of impact studies to elicit support for the continuous support or the
funding of events The results of the study would help the State Government and stakeholders to
evaluate the success of the event thereby justifying the use of resources in organising the event
and determine whether the event promotional strategies are working The information generated
would inform future planning and funding of the event
13 Objectives of the study
13
The objectives of this research are
To determine the demographic and trip characteristics of Calabar Carnival
To determine the social impact of the festival
To determine the environmental impact of the festival
To determine the service perception and attendeesrsquo satisfaction with event
To examine the spending pattern of visitors on the day of the carnival and also get an overview
of the accommodation and transportation pattern during their stay in the state
To ascertain the economic impact of the carnival and tourism benefits of the event
The Calabar Carnival is one of the product lines offered by the Cross River State Christmas
Festival Cross River State Carnival Commission (CRCC) is responsible for the planning
organising and marketing of the festival The Cross River State Carnival Commission is
established by The Cross River State Law Number 4 of 2006
(wwwvisitcrossriverstatecom) The Calabar Carnival has five products activities- Calabar
Carnival Queen Competition Cultural Parade Childrensrsquo Carnival Kings and Queens and
Adult Carnival The King and Queen was on the 25 th December 2008 Childrenrsquos Carnival
was on the 26th December and The Adult Carnival took place on 27th December 2008 The
major sponsor of the Calabar Carnival is the State Government with very little
contributions from private sector organizations operating in the destination Huge amount
money of is spent annually by government in staging the carnival It is also Governmentrsquos
desire to use the event as a development catalyst of the State
Carnival is a popular event that questions everyday life and politics It stands as a proud
presentation of a peoples identity Carnival is a combined form of art that embraces many
14
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
TABLE OF CONTENTS
TITLE PAGE helliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 1
10 INRODUCTIONhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
11 Background of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 2
12 Significance of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 4
13 Objectives of the studyhelliphelliphelliphelliphelliphelliphelliphelliphelliphelliphellip 5
20 RESEARCH METHODOLOGY 6
21 The study site 6
22 Background of the event 7
23 Target population 8
24 Research design 9
25 Sample selection 9
27 Sources of data and data collection methods 9
28 Instrument validity and reliability
29 Data analysis techniques 9
30 RESULTS AND DISCUSSION OF FINDINGS 9
31 Demographic characteristics of attendees 16
32 Behavioural and trip characteristics of attendees 17
33 Service quality perception amd satisfaction with event 22
34 Environmental impacts 27
35 Social impacts 28
8
36 Economic impacts 29
40 SUMMARY OF FINDGINGS 30
50 ConclusionStrategic implication of findings 34
60 RECOMMENDATIONS 36
70 SUGGESTIONS FOR FUTURE STUDIES 38
LIST OF TABLES
Table 1 The continent of origin of attendees 12
Table2 State of origin of Nigerian attendees 13
Table3 Number of people per group 18
Table4Mean score of festival service quality attributes 23
Table 5 Summary of direct attendeesrsquo spending 29
LIST OF FIGURES
Figure 1 Types of attendees 11
Figure2 Nationality of attendees 11
Figure3 Gender of attendees 14
Figure 4 Educational level of attendees 15
Figure5 Monthly income status of attendees 16
Figure6 Employment status of attendees 16
Figure7 Group membership of attendees 17
Figure8 Reasons for visiting destination 19
9
Figure9 Mode of local transport 20
Figure 10 Accommodation 21
Figure11 Number of days spent in destination 21
Figure12 Sources of information about event 22
Figure13 Competitiveness of the Calabar Carnival 24
Figure14 Overall satisfaction with event 25
Figure 15 Previous experience with event 25
Figure 16 Attendeesrsquo intention to revisit 26
Figure 17 Extent of environment pollution 27
Figure 18 Extent of crime 28
REFERENCES 40-42
1 INTRODUCTION
11 Background of the study
Cultural tourism is described as peoplesrsquo movements for essentially cultural motivations
which include study tours performing arts cultural tours travels to festivals visits to
10
historic sites and monuments folk lore and pilgrimage Festivals are therefore classified
as a type of cultural festivals Cross River State is an emerging tourism destination in
Nigeria It is endowed with a few cultural festivals These include New Yam Festivals
(hold annually in ten local government areas of the state) Wrestling Festivals (take
place in seven local government areas of the state) Obudu Mountain Race ( holds once
a year ) Boat Regatta (takes place in four local government areas) Ekpe Festival
( masquerade dance which is common among the Efiks and Qua people of the state )
Laboku International Festival and Christmas Festival ( holds once a year) Of all these
festivals the most popular and most developed is the Cross River State Christmas
Festival One important component of the Cross River State tourism product mix is the
Calabar Carnival Festival The Carnival is an annual event The 2008 carnival was the
fourth edition The State Governor Senator Liyel Imoke asserts that ldquothe brand Carnival
Calabar has evolved over the years and today a pride to Cross River State and Nigeria as
a wholerdquo (CRTB 20082) Below is an excerpt of the pre event speech of the State
Governor about the Carnival
ldquo2007 was the largest event till date and those who dared to sponsor last
year got plenty of mileage I think that for 2008 from what I see it is going
to be the biggest event certainly in Nigeria and Africarsquos biggest Street Party hellip
the Carnival Calabar is not all about fun It is a strategic business venture that
empowers the citizens of the staterdquo
11
From the above excerpt of the Governorrsquos speech the state expects the event to stimulate
economic activities in the state It is one event that has the potentials of contributing to
the socio-economic development of the state
The 2007 carnival attracted about one million spectators Out of this number 851 were
Nigeria and 149 were non Nigerians The proportion of spectators shows that 466
were locals 457 were overnight visitors and 77 were day trippers Reports from
some world events show empirical evidence of the positive impact of tourism to the
development of the locality or region Economic impacts studies of events in Kwa Zulu
Natal show that the events contributed to some extent to the development of the region
Comrade 2005 Comrade 2006 Turkal and Islandlawana 2006 (Seymour 2005
Seymour and Dladla2006 Kohler and Dladla 2006 )
There is copious evidence in literature on the benefits of cultural tourism festivals to
destinations It is reported that festivals contribute to the local regeneration and prosperity of
the destination This is because it generates new employment opportunities (Prentice and
Andersen 2003 Smith 2004) It encourages the development of a kind of infrastructure
which is visitor friendly and sustainable Bachleitner and Zins (1992) assert that festival
tourism enhances residents learning awareness appreciation of community pride ethnic
identity tolerance of others and brings about the opening of small and medium sized family
enterprises It is also believed that cultural events foster cross-cultural communication that
can promote understanding between the host and the guest (Sdrali and Chazapi 2007)
Some events are staged at a particular time of the year which will attract an audience when a
large number of tourists are not normally visiting the area (Getz 1997) However not all
12
events are staged for tourists some events must be staged at a specific time regardless of
whether it is peak or off-peak tourism season Events of this nature help to keep other sectors
of the tourism industry busy The question that bothers stakeholders is whether the staging of
the Calabar Carnival has the potential to impact on the socio-economic life of the state And
whether the event should continue to receive government funding This is what this study
seeks to investigate
12 Significance of the study includes
The study will
Enhance the Statersquos competitive position within the country and put the city of Calabar on
the global tourism map
Generate a good image for the State as a tourist destination
Bring Calabar to limelight and showcase its brand personality
Instil confidence and pride in the people and Government of Cross River State
Improve the organisational and marketing capability of the State Destination Organisation
and Carnival Commission
A study of the socio-economic impacts of the event is an imperative This is because most
communities rely on the data of impact studies to elicit support for the continuous support or the
funding of events The results of the study would help the State Government and stakeholders to
evaluate the success of the event thereby justifying the use of resources in organising the event
and determine whether the event promotional strategies are working The information generated
would inform future planning and funding of the event
13 Objectives of the study
13
The objectives of this research are
To determine the demographic and trip characteristics of Calabar Carnival
To determine the social impact of the festival
To determine the environmental impact of the festival
To determine the service perception and attendeesrsquo satisfaction with event
To examine the spending pattern of visitors on the day of the carnival and also get an overview
of the accommodation and transportation pattern during their stay in the state
To ascertain the economic impact of the carnival and tourism benefits of the event
The Calabar Carnival is one of the product lines offered by the Cross River State Christmas
Festival Cross River State Carnival Commission (CRCC) is responsible for the planning
organising and marketing of the festival The Cross River State Carnival Commission is
established by The Cross River State Law Number 4 of 2006
(wwwvisitcrossriverstatecom) The Calabar Carnival has five products activities- Calabar
Carnival Queen Competition Cultural Parade Childrensrsquo Carnival Kings and Queens and
Adult Carnival The King and Queen was on the 25 th December 2008 Childrenrsquos Carnival
was on the 26th December and The Adult Carnival took place on 27th December 2008 The
major sponsor of the Calabar Carnival is the State Government with very little
contributions from private sector organizations operating in the destination Huge amount
money of is spent annually by government in staging the carnival It is also Governmentrsquos
desire to use the event as a development catalyst of the State
Carnival is a popular event that questions everyday life and politics It stands as a proud
presentation of a peoples identity Carnival is a combined form of art that embraces many
14
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
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Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
36 Economic impacts 29
40 SUMMARY OF FINDGINGS 30
50 ConclusionStrategic implication of findings 34
60 RECOMMENDATIONS 36
70 SUGGESTIONS FOR FUTURE STUDIES 38
LIST OF TABLES
Table 1 The continent of origin of attendees 12
Table2 State of origin of Nigerian attendees 13
Table3 Number of people per group 18
Table4Mean score of festival service quality attributes 23
Table 5 Summary of direct attendeesrsquo spending 29
LIST OF FIGURES
Figure 1 Types of attendees 11
Figure2 Nationality of attendees 11
Figure3 Gender of attendees 14
Figure 4 Educational level of attendees 15
Figure5 Monthly income status of attendees 16
Figure6 Employment status of attendees 16
Figure7 Group membership of attendees 17
Figure8 Reasons for visiting destination 19
9
Figure9 Mode of local transport 20
Figure 10 Accommodation 21
Figure11 Number of days spent in destination 21
Figure12 Sources of information about event 22
Figure13 Competitiveness of the Calabar Carnival 24
Figure14 Overall satisfaction with event 25
Figure 15 Previous experience with event 25
Figure 16 Attendeesrsquo intention to revisit 26
Figure 17 Extent of environment pollution 27
Figure 18 Extent of crime 28
REFERENCES 40-42
1 INTRODUCTION
11 Background of the study
Cultural tourism is described as peoplesrsquo movements for essentially cultural motivations
which include study tours performing arts cultural tours travels to festivals visits to
10
historic sites and monuments folk lore and pilgrimage Festivals are therefore classified
as a type of cultural festivals Cross River State is an emerging tourism destination in
Nigeria It is endowed with a few cultural festivals These include New Yam Festivals
(hold annually in ten local government areas of the state) Wrestling Festivals (take
place in seven local government areas of the state) Obudu Mountain Race ( holds once
a year ) Boat Regatta (takes place in four local government areas) Ekpe Festival
( masquerade dance which is common among the Efiks and Qua people of the state )
Laboku International Festival and Christmas Festival ( holds once a year) Of all these
festivals the most popular and most developed is the Cross River State Christmas
Festival One important component of the Cross River State tourism product mix is the
Calabar Carnival Festival The Carnival is an annual event The 2008 carnival was the
fourth edition The State Governor Senator Liyel Imoke asserts that ldquothe brand Carnival
Calabar has evolved over the years and today a pride to Cross River State and Nigeria as
a wholerdquo (CRTB 20082) Below is an excerpt of the pre event speech of the State
Governor about the Carnival
ldquo2007 was the largest event till date and those who dared to sponsor last
year got plenty of mileage I think that for 2008 from what I see it is going
to be the biggest event certainly in Nigeria and Africarsquos biggest Street Party hellip
the Carnival Calabar is not all about fun It is a strategic business venture that
empowers the citizens of the staterdquo
11
From the above excerpt of the Governorrsquos speech the state expects the event to stimulate
economic activities in the state It is one event that has the potentials of contributing to
the socio-economic development of the state
The 2007 carnival attracted about one million spectators Out of this number 851 were
Nigeria and 149 were non Nigerians The proportion of spectators shows that 466
were locals 457 were overnight visitors and 77 were day trippers Reports from
some world events show empirical evidence of the positive impact of tourism to the
development of the locality or region Economic impacts studies of events in Kwa Zulu
Natal show that the events contributed to some extent to the development of the region
Comrade 2005 Comrade 2006 Turkal and Islandlawana 2006 (Seymour 2005
Seymour and Dladla2006 Kohler and Dladla 2006 )
There is copious evidence in literature on the benefits of cultural tourism festivals to
destinations It is reported that festivals contribute to the local regeneration and prosperity of
the destination This is because it generates new employment opportunities (Prentice and
Andersen 2003 Smith 2004) It encourages the development of a kind of infrastructure
which is visitor friendly and sustainable Bachleitner and Zins (1992) assert that festival
tourism enhances residents learning awareness appreciation of community pride ethnic
identity tolerance of others and brings about the opening of small and medium sized family
enterprises It is also believed that cultural events foster cross-cultural communication that
can promote understanding between the host and the guest (Sdrali and Chazapi 2007)
Some events are staged at a particular time of the year which will attract an audience when a
large number of tourists are not normally visiting the area (Getz 1997) However not all
12
events are staged for tourists some events must be staged at a specific time regardless of
whether it is peak or off-peak tourism season Events of this nature help to keep other sectors
of the tourism industry busy The question that bothers stakeholders is whether the staging of
the Calabar Carnival has the potential to impact on the socio-economic life of the state And
whether the event should continue to receive government funding This is what this study
seeks to investigate
12 Significance of the study includes
The study will
Enhance the Statersquos competitive position within the country and put the city of Calabar on
the global tourism map
Generate a good image for the State as a tourist destination
Bring Calabar to limelight and showcase its brand personality
Instil confidence and pride in the people and Government of Cross River State
Improve the organisational and marketing capability of the State Destination Organisation
and Carnival Commission
A study of the socio-economic impacts of the event is an imperative This is because most
communities rely on the data of impact studies to elicit support for the continuous support or the
funding of events The results of the study would help the State Government and stakeholders to
evaluate the success of the event thereby justifying the use of resources in organising the event
and determine whether the event promotional strategies are working The information generated
would inform future planning and funding of the event
13 Objectives of the study
13
The objectives of this research are
To determine the demographic and trip characteristics of Calabar Carnival
To determine the social impact of the festival
To determine the environmental impact of the festival
To determine the service perception and attendeesrsquo satisfaction with event
To examine the spending pattern of visitors on the day of the carnival and also get an overview
of the accommodation and transportation pattern during their stay in the state
To ascertain the economic impact of the carnival and tourism benefits of the event
The Calabar Carnival is one of the product lines offered by the Cross River State Christmas
Festival Cross River State Carnival Commission (CRCC) is responsible for the planning
organising and marketing of the festival The Cross River State Carnival Commission is
established by The Cross River State Law Number 4 of 2006
(wwwvisitcrossriverstatecom) The Calabar Carnival has five products activities- Calabar
Carnival Queen Competition Cultural Parade Childrensrsquo Carnival Kings and Queens and
Adult Carnival The King and Queen was on the 25 th December 2008 Childrenrsquos Carnival
was on the 26th December and The Adult Carnival took place on 27th December 2008 The
major sponsor of the Calabar Carnival is the State Government with very little
contributions from private sector organizations operating in the destination Huge amount
money of is spent annually by government in staging the carnival It is also Governmentrsquos
desire to use the event as a development catalyst of the State
Carnival is a popular event that questions everyday life and politics It stands as a proud
presentation of a peoples identity Carnival is a combined form of art that embraces many
14
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Figure9 Mode of local transport 20
Figure 10 Accommodation 21
Figure11 Number of days spent in destination 21
Figure12 Sources of information about event 22
Figure13 Competitiveness of the Calabar Carnival 24
Figure14 Overall satisfaction with event 25
Figure 15 Previous experience with event 25
Figure 16 Attendeesrsquo intention to revisit 26
Figure 17 Extent of environment pollution 27
Figure 18 Extent of crime 28
REFERENCES 40-42
1 INTRODUCTION
11 Background of the study
Cultural tourism is described as peoplesrsquo movements for essentially cultural motivations
which include study tours performing arts cultural tours travels to festivals visits to
10
historic sites and monuments folk lore and pilgrimage Festivals are therefore classified
as a type of cultural festivals Cross River State is an emerging tourism destination in
Nigeria It is endowed with a few cultural festivals These include New Yam Festivals
(hold annually in ten local government areas of the state) Wrestling Festivals (take
place in seven local government areas of the state) Obudu Mountain Race ( holds once
a year ) Boat Regatta (takes place in four local government areas) Ekpe Festival
( masquerade dance which is common among the Efiks and Qua people of the state )
Laboku International Festival and Christmas Festival ( holds once a year) Of all these
festivals the most popular and most developed is the Cross River State Christmas
Festival One important component of the Cross River State tourism product mix is the
Calabar Carnival Festival The Carnival is an annual event The 2008 carnival was the
fourth edition The State Governor Senator Liyel Imoke asserts that ldquothe brand Carnival
Calabar has evolved over the years and today a pride to Cross River State and Nigeria as
a wholerdquo (CRTB 20082) Below is an excerpt of the pre event speech of the State
Governor about the Carnival
ldquo2007 was the largest event till date and those who dared to sponsor last
year got plenty of mileage I think that for 2008 from what I see it is going
to be the biggest event certainly in Nigeria and Africarsquos biggest Street Party hellip
the Carnival Calabar is not all about fun It is a strategic business venture that
empowers the citizens of the staterdquo
11
From the above excerpt of the Governorrsquos speech the state expects the event to stimulate
economic activities in the state It is one event that has the potentials of contributing to
the socio-economic development of the state
The 2007 carnival attracted about one million spectators Out of this number 851 were
Nigeria and 149 were non Nigerians The proportion of spectators shows that 466
were locals 457 were overnight visitors and 77 were day trippers Reports from
some world events show empirical evidence of the positive impact of tourism to the
development of the locality or region Economic impacts studies of events in Kwa Zulu
Natal show that the events contributed to some extent to the development of the region
Comrade 2005 Comrade 2006 Turkal and Islandlawana 2006 (Seymour 2005
Seymour and Dladla2006 Kohler and Dladla 2006 )
There is copious evidence in literature on the benefits of cultural tourism festivals to
destinations It is reported that festivals contribute to the local regeneration and prosperity of
the destination This is because it generates new employment opportunities (Prentice and
Andersen 2003 Smith 2004) It encourages the development of a kind of infrastructure
which is visitor friendly and sustainable Bachleitner and Zins (1992) assert that festival
tourism enhances residents learning awareness appreciation of community pride ethnic
identity tolerance of others and brings about the opening of small and medium sized family
enterprises It is also believed that cultural events foster cross-cultural communication that
can promote understanding between the host and the guest (Sdrali and Chazapi 2007)
Some events are staged at a particular time of the year which will attract an audience when a
large number of tourists are not normally visiting the area (Getz 1997) However not all
12
events are staged for tourists some events must be staged at a specific time regardless of
whether it is peak or off-peak tourism season Events of this nature help to keep other sectors
of the tourism industry busy The question that bothers stakeholders is whether the staging of
the Calabar Carnival has the potential to impact on the socio-economic life of the state And
whether the event should continue to receive government funding This is what this study
seeks to investigate
12 Significance of the study includes
The study will
Enhance the Statersquos competitive position within the country and put the city of Calabar on
the global tourism map
Generate a good image for the State as a tourist destination
Bring Calabar to limelight and showcase its brand personality
Instil confidence and pride in the people and Government of Cross River State
Improve the organisational and marketing capability of the State Destination Organisation
and Carnival Commission
A study of the socio-economic impacts of the event is an imperative This is because most
communities rely on the data of impact studies to elicit support for the continuous support or the
funding of events The results of the study would help the State Government and stakeholders to
evaluate the success of the event thereby justifying the use of resources in organising the event
and determine whether the event promotional strategies are working The information generated
would inform future planning and funding of the event
13 Objectives of the study
13
The objectives of this research are
To determine the demographic and trip characteristics of Calabar Carnival
To determine the social impact of the festival
To determine the environmental impact of the festival
To determine the service perception and attendeesrsquo satisfaction with event
To examine the spending pattern of visitors on the day of the carnival and also get an overview
of the accommodation and transportation pattern during their stay in the state
To ascertain the economic impact of the carnival and tourism benefits of the event
The Calabar Carnival is one of the product lines offered by the Cross River State Christmas
Festival Cross River State Carnival Commission (CRCC) is responsible for the planning
organising and marketing of the festival The Cross River State Carnival Commission is
established by The Cross River State Law Number 4 of 2006
(wwwvisitcrossriverstatecom) The Calabar Carnival has five products activities- Calabar
Carnival Queen Competition Cultural Parade Childrensrsquo Carnival Kings and Queens and
Adult Carnival The King and Queen was on the 25 th December 2008 Childrenrsquos Carnival
was on the 26th December and The Adult Carnival took place on 27th December 2008 The
major sponsor of the Calabar Carnival is the State Government with very little
contributions from private sector organizations operating in the destination Huge amount
money of is spent annually by government in staging the carnival It is also Governmentrsquos
desire to use the event as a development catalyst of the State
Carnival is a popular event that questions everyday life and politics It stands as a proud
presentation of a peoples identity Carnival is a combined form of art that embraces many
14
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
historic sites and monuments folk lore and pilgrimage Festivals are therefore classified
as a type of cultural festivals Cross River State is an emerging tourism destination in
Nigeria It is endowed with a few cultural festivals These include New Yam Festivals
(hold annually in ten local government areas of the state) Wrestling Festivals (take
place in seven local government areas of the state) Obudu Mountain Race ( holds once
a year ) Boat Regatta (takes place in four local government areas) Ekpe Festival
( masquerade dance which is common among the Efiks and Qua people of the state )
Laboku International Festival and Christmas Festival ( holds once a year) Of all these
festivals the most popular and most developed is the Cross River State Christmas
Festival One important component of the Cross River State tourism product mix is the
Calabar Carnival Festival The Carnival is an annual event The 2008 carnival was the
fourth edition The State Governor Senator Liyel Imoke asserts that ldquothe brand Carnival
Calabar has evolved over the years and today a pride to Cross River State and Nigeria as
a wholerdquo (CRTB 20082) Below is an excerpt of the pre event speech of the State
Governor about the Carnival
ldquo2007 was the largest event till date and those who dared to sponsor last
year got plenty of mileage I think that for 2008 from what I see it is going
to be the biggest event certainly in Nigeria and Africarsquos biggest Street Party hellip
the Carnival Calabar is not all about fun It is a strategic business venture that
empowers the citizens of the staterdquo
11
From the above excerpt of the Governorrsquos speech the state expects the event to stimulate
economic activities in the state It is one event that has the potentials of contributing to
the socio-economic development of the state
The 2007 carnival attracted about one million spectators Out of this number 851 were
Nigeria and 149 were non Nigerians The proportion of spectators shows that 466
were locals 457 were overnight visitors and 77 were day trippers Reports from
some world events show empirical evidence of the positive impact of tourism to the
development of the locality or region Economic impacts studies of events in Kwa Zulu
Natal show that the events contributed to some extent to the development of the region
Comrade 2005 Comrade 2006 Turkal and Islandlawana 2006 (Seymour 2005
Seymour and Dladla2006 Kohler and Dladla 2006 )
There is copious evidence in literature on the benefits of cultural tourism festivals to
destinations It is reported that festivals contribute to the local regeneration and prosperity of
the destination This is because it generates new employment opportunities (Prentice and
Andersen 2003 Smith 2004) It encourages the development of a kind of infrastructure
which is visitor friendly and sustainable Bachleitner and Zins (1992) assert that festival
tourism enhances residents learning awareness appreciation of community pride ethnic
identity tolerance of others and brings about the opening of small and medium sized family
enterprises It is also believed that cultural events foster cross-cultural communication that
can promote understanding between the host and the guest (Sdrali and Chazapi 2007)
Some events are staged at a particular time of the year which will attract an audience when a
large number of tourists are not normally visiting the area (Getz 1997) However not all
12
events are staged for tourists some events must be staged at a specific time regardless of
whether it is peak or off-peak tourism season Events of this nature help to keep other sectors
of the tourism industry busy The question that bothers stakeholders is whether the staging of
the Calabar Carnival has the potential to impact on the socio-economic life of the state And
whether the event should continue to receive government funding This is what this study
seeks to investigate
12 Significance of the study includes
The study will
Enhance the Statersquos competitive position within the country and put the city of Calabar on
the global tourism map
Generate a good image for the State as a tourist destination
Bring Calabar to limelight and showcase its brand personality
Instil confidence and pride in the people and Government of Cross River State
Improve the organisational and marketing capability of the State Destination Organisation
and Carnival Commission
A study of the socio-economic impacts of the event is an imperative This is because most
communities rely on the data of impact studies to elicit support for the continuous support or the
funding of events The results of the study would help the State Government and stakeholders to
evaluate the success of the event thereby justifying the use of resources in organising the event
and determine whether the event promotional strategies are working The information generated
would inform future planning and funding of the event
13 Objectives of the study
13
The objectives of this research are
To determine the demographic and trip characteristics of Calabar Carnival
To determine the social impact of the festival
To determine the environmental impact of the festival
To determine the service perception and attendeesrsquo satisfaction with event
To examine the spending pattern of visitors on the day of the carnival and also get an overview
of the accommodation and transportation pattern during their stay in the state
To ascertain the economic impact of the carnival and tourism benefits of the event
The Calabar Carnival is one of the product lines offered by the Cross River State Christmas
Festival Cross River State Carnival Commission (CRCC) is responsible for the planning
organising and marketing of the festival The Cross River State Carnival Commission is
established by The Cross River State Law Number 4 of 2006
(wwwvisitcrossriverstatecom) The Calabar Carnival has five products activities- Calabar
Carnival Queen Competition Cultural Parade Childrensrsquo Carnival Kings and Queens and
Adult Carnival The King and Queen was on the 25 th December 2008 Childrenrsquos Carnival
was on the 26th December and The Adult Carnival took place on 27th December 2008 The
major sponsor of the Calabar Carnival is the State Government with very little
contributions from private sector organizations operating in the destination Huge amount
money of is spent annually by government in staging the carnival It is also Governmentrsquos
desire to use the event as a development catalyst of the State
Carnival is a popular event that questions everyday life and politics It stands as a proud
presentation of a peoples identity Carnival is a combined form of art that embraces many
14
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
From the above excerpt of the Governorrsquos speech the state expects the event to stimulate
economic activities in the state It is one event that has the potentials of contributing to
the socio-economic development of the state
The 2007 carnival attracted about one million spectators Out of this number 851 were
Nigeria and 149 were non Nigerians The proportion of spectators shows that 466
were locals 457 were overnight visitors and 77 were day trippers Reports from
some world events show empirical evidence of the positive impact of tourism to the
development of the locality or region Economic impacts studies of events in Kwa Zulu
Natal show that the events contributed to some extent to the development of the region
Comrade 2005 Comrade 2006 Turkal and Islandlawana 2006 (Seymour 2005
Seymour and Dladla2006 Kohler and Dladla 2006 )
There is copious evidence in literature on the benefits of cultural tourism festivals to
destinations It is reported that festivals contribute to the local regeneration and prosperity of
the destination This is because it generates new employment opportunities (Prentice and
Andersen 2003 Smith 2004) It encourages the development of a kind of infrastructure
which is visitor friendly and sustainable Bachleitner and Zins (1992) assert that festival
tourism enhances residents learning awareness appreciation of community pride ethnic
identity tolerance of others and brings about the opening of small and medium sized family
enterprises It is also believed that cultural events foster cross-cultural communication that
can promote understanding between the host and the guest (Sdrali and Chazapi 2007)
Some events are staged at a particular time of the year which will attract an audience when a
large number of tourists are not normally visiting the area (Getz 1997) However not all
12
events are staged for tourists some events must be staged at a specific time regardless of
whether it is peak or off-peak tourism season Events of this nature help to keep other sectors
of the tourism industry busy The question that bothers stakeholders is whether the staging of
the Calabar Carnival has the potential to impact on the socio-economic life of the state And
whether the event should continue to receive government funding This is what this study
seeks to investigate
12 Significance of the study includes
The study will
Enhance the Statersquos competitive position within the country and put the city of Calabar on
the global tourism map
Generate a good image for the State as a tourist destination
Bring Calabar to limelight and showcase its brand personality
Instil confidence and pride in the people and Government of Cross River State
Improve the organisational and marketing capability of the State Destination Organisation
and Carnival Commission
A study of the socio-economic impacts of the event is an imperative This is because most
communities rely on the data of impact studies to elicit support for the continuous support or the
funding of events The results of the study would help the State Government and stakeholders to
evaluate the success of the event thereby justifying the use of resources in organising the event
and determine whether the event promotional strategies are working The information generated
would inform future planning and funding of the event
13 Objectives of the study
13
The objectives of this research are
To determine the demographic and trip characteristics of Calabar Carnival
To determine the social impact of the festival
To determine the environmental impact of the festival
To determine the service perception and attendeesrsquo satisfaction with event
To examine the spending pattern of visitors on the day of the carnival and also get an overview
of the accommodation and transportation pattern during their stay in the state
To ascertain the economic impact of the carnival and tourism benefits of the event
The Calabar Carnival is one of the product lines offered by the Cross River State Christmas
Festival Cross River State Carnival Commission (CRCC) is responsible for the planning
organising and marketing of the festival The Cross River State Carnival Commission is
established by The Cross River State Law Number 4 of 2006
(wwwvisitcrossriverstatecom) The Calabar Carnival has five products activities- Calabar
Carnival Queen Competition Cultural Parade Childrensrsquo Carnival Kings and Queens and
Adult Carnival The King and Queen was on the 25 th December 2008 Childrenrsquos Carnival
was on the 26th December and The Adult Carnival took place on 27th December 2008 The
major sponsor of the Calabar Carnival is the State Government with very little
contributions from private sector organizations operating in the destination Huge amount
money of is spent annually by government in staging the carnival It is also Governmentrsquos
desire to use the event as a development catalyst of the State
Carnival is a popular event that questions everyday life and politics It stands as a proud
presentation of a peoples identity Carnival is a combined form of art that embraces many
14
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
events are staged for tourists some events must be staged at a specific time regardless of
whether it is peak or off-peak tourism season Events of this nature help to keep other sectors
of the tourism industry busy The question that bothers stakeholders is whether the staging of
the Calabar Carnival has the potential to impact on the socio-economic life of the state And
whether the event should continue to receive government funding This is what this study
seeks to investigate
12 Significance of the study includes
The study will
Enhance the Statersquos competitive position within the country and put the city of Calabar on
the global tourism map
Generate a good image for the State as a tourist destination
Bring Calabar to limelight and showcase its brand personality
Instil confidence and pride in the people and Government of Cross River State
Improve the organisational and marketing capability of the State Destination Organisation
and Carnival Commission
A study of the socio-economic impacts of the event is an imperative This is because most
communities rely on the data of impact studies to elicit support for the continuous support or the
funding of events The results of the study would help the State Government and stakeholders to
evaluate the success of the event thereby justifying the use of resources in organising the event
and determine whether the event promotional strategies are working The information generated
would inform future planning and funding of the event
13 Objectives of the study
13
The objectives of this research are
To determine the demographic and trip characteristics of Calabar Carnival
To determine the social impact of the festival
To determine the environmental impact of the festival
To determine the service perception and attendeesrsquo satisfaction with event
To examine the spending pattern of visitors on the day of the carnival and also get an overview
of the accommodation and transportation pattern during their stay in the state
To ascertain the economic impact of the carnival and tourism benefits of the event
The Calabar Carnival is one of the product lines offered by the Cross River State Christmas
Festival Cross River State Carnival Commission (CRCC) is responsible for the planning
organising and marketing of the festival The Cross River State Carnival Commission is
established by The Cross River State Law Number 4 of 2006
(wwwvisitcrossriverstatecom) The Calabar Carnival has five products activities- Calabar
Carnival Queen Competition Cultural Parade Childrensrsquo Carnival Kings and Queens and
Adult Carnival The King and Queen was on the 25 th December 2008 Childrenrsquos Carnival
was on the 26th December and The Adult Carnival took place on 27th December 2008 The
major sponsor of the Calabar Carnival is the State Government with very little
contributions from private sector organizations operating in the destination Huge amount
money of is spent annually by government in staging the carnival It is also Governmentrsquos
desire to use the event as a development catalyst of the State
Carnival is a popular event that questions everyday life and politics It stands as a proud
presentation of a peoples identity Carnival is a combined form of art that embraces many
14
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
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Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
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Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
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Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
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Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
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Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
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Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
The objectives of this research are
To determine the demographic and trip characteristics of Calabar Carnival
To determine the social impact of the festival
To determine the environmental impact of the festival
To determine the service perception and attendeesrsquo satisfaction with event
To examine the spending pattern of visitors on the day of the carnival and also get an overview
of the accommodation and transportation pattern during their stay in the state
To ascertain the economic impact of the carnival and tourism benefits of the event
The Calabar Carnival is one of the product lines offered by the Cross River State Christmas
Festival Cross River State Carnival Commission (CRCC) is responsible for the planning
organising and marketing of the festival The Cross River State Carnival Commission is
established by The Cross River State Law Number 4 of 2006
(wwwvisitcrossriverstatecom) The Calabar Carnival has five products activities- Calabar
Carnival Queen Competition Cultural Parade Childrensrsquo Carnival Kings and Queens and
Adult Carnival The King and Queen was on the 25 th December 2008 Childrenrsquos Carnival
was on the 26th December and The Adult Carnival took place on 27th December 2008 The
major sponsor of the Calabar Carnival is the State Government with very little
contributions from private sector organizations operating in the destination Huge amount
money of is spent annually by government in staging the carnival It is also Governmentrsquos
desire to use the event as a development catalyst of the State
Carnival is a popular event that questions everyday life and politics It stands as a proud
presentation of a peoples identity Carnival is a combined form of art that embraces many
14
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
aspects of artistic expression Due to the global migration currents many contemporary
carnivals are multifaceted and of mixed styles
Today carnivals all over the world attract millions of participants and spectators thus having
a positive impact on local economies Carnivals are cultural festivals Festivals have a
number of impacts on the host city ranging from cultural economic social and
environmental Festivals have both positive and negative impacts on their host cities but
emphasis is often focused on the economic analysis According to Hall (1992) the ability of
major events to attract economic benefits to the destination often provide the official
justification for the hosting
20 RESEARCH METHODOLOGY
21 The study site Cross River State is one of the 36 states of the Federal Republic of Nigeria
The state is located in the Southern Nigeria and within the tropical rain forest belt It lies
between attitude 4028 and 6055 North of Equator and longitude 7050 and 9028 East of the
Greenwich Meridian It is divided into 18 Local Government Areas The state has a total
landmass of 2234218 km2 with a population of 2888966 (NPC 2007) It has diverse
vegetation belts from the largest mountains and waterfalls with rare animals including
engendered species and unusual plant families making it one of the worldrsquos richest
biodiversity centres attracting scientists and tourists alike The people of the state are known
for their warm and hospitality The culture of the people is expressed in various languages
(Efik Ejaghem Bekwarra English Yakur Agbo and Bakur) dances (Ekombi Monikim
etc)s festivals and cuisines (Ekpang Nkukwo Edikan Ikong Afia Efere etc) The Capital
15
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
City Calabar is reminiscent of a seaside town with lots of bars and restaurants is host to the
annual 32 day long Christmas Festival and Calabar Carnival celebration during the
Christmas period
22 Background of the event The first edition of the Calabar Carnival took place in 2005
The one under review is the fourth edition The theme of the 2008 Calabar Carnival was
ldquoSUSTAINING EARTHrsquoS TREASURES THROUGH OUR CULTURErdquo The Calabar
Carnival is branded a street party It takes place through a 12km route that begins from
the U J Esuene Stadium through the Mary Slessor Road Ndidem Usang Iso MCC Road
and back to the Stadium The Calabar Carnival had five products Calabar Carnival
Queen Competition Cultural Carnival Kings and Queens Children Carnival and the
Adult Carnival
The Kings and Queens took place on the 25th of December 2008 The Children Carnival
was on the 26th December 2008 and the Adult Carnival was on the 27th December 2008
Five competing Bands participated in the 2008 Carnival The bands were (i) Bayside
band ii)Freedom Band (iii) Master Blaster Band (iv) Passion 4 Band (v) Seagull Band
Each band has unique features and concept The membership of the Bands is open to all
Nigerians and Non-Nigerians alike At the end of the carnival the Bands are ranked and
rewarded according to their performances by the Government Government responsibility
was to create the infrastructure and enabling environment for the festival Apart from the
five competing Bands 13 non -competing Bands also participated in the 2008 Carnival
They include Nigeria Civil Defence Cross River Fire Service Nigeria Mobile Police
Force Nigeria Police Force NYSC First Bank Nigeria PLC Bank PHB Rotary Club
16
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
International Lions Club Nigeria Navy Hebzeba Nigerian Army and Calabar Urban
Development Authority (CUDA) A team of adjudicators composed of 34 experts were
charged with the responsibility of adjudication and to produce the best bands The bands
were observed at four points There was also a roving team which brought the total to
five points Each adjudicator scored on a specific domain on a score sheet The domains
were float band on the move costumes and make up interpretation of theme and best
reflection of carnival spirit The overall results placed Passion 4 Band as the best band in
the 2008 edition followed by Bayside Band and Seagull Band as second and third
respectively
23 Target Population The population consists of all attendees who participated in the
2008 Adult Carnival that took place on the 27th December 2008 Attendees comprised of
spectators and participants Participants were adults attendees who registered as members
or revelers of one of the bands and who participated in the Carnival float Spectators were
attendees from the age of 20 years and above and who were found at the carnival route
watching the float All those found watching the carnival float along the route and
participants were conceptualised as consumers of the event or spectators The attendees
were also classified into three overnighters residents and day trippers The target
population therefore consists of overnighters day trippers and residents Overnight
attendees are those who spent at least one night at the destination for the purpose of this
event The day trippers are those who did not stay in the destination for a night The
residents are those who came from their homes to watch or participant in the event The
residents were included because of the propensity to spend more than if they had just a
routine day
17
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
24 Research design The Cross sectional survey design was used in collecting data This is
because the study was intended to capture a snapshot of the socio-economic variables at a
point in time during the event Because of the nature of the study economic data was
readily generated from the spectators
25 Sample selection The Carnival festival is characterised by transient movement of spectators
and participants from one point to the other during the float The Calabar Carnival is non-
ticketing event It is a street party Because of this there is difficulty in statistically estimating
the sample size This difficulty led to the use of convenience sampling design This method
of sampling enabled the researcher to obtain a gross estimate of the results without incurring
the cost or time required to select a random sample
26 Sources of data and data collection methods The two broad research tools were utilised to
conceptualise and carry out the research survey were secondary and primary data sources
The secondary data sources provided data that have been collected analysed and discussed
by previous scholars in the field Hence secondary data helped to contextualise current
research in the field Information on the economic component was generated by the primary
source using a semi-structured questionnaire called the Event Evaluation Kit (EEK) EEK is
a simplified ldquoDo It Yourself Kitrdquo for measuring the direct inscope expenditure generated by
an event rather than economic impact (Jago 2005 Jackson Houghton Russell and Triandos
2005) There are two major sources of local economic stimulation generated by a festival
public assistance and the direct visitorsrsquo spending in the local area (Felsenstein and Fleisher
2003) This study was limited to direct visitorsrsquo spending Respondents were requested to
provide answers to questions on basic economic activities such as indicate the type of
accommodation used during your stay in the destination and the number of nights spent in
18
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
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Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
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Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
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Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
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Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
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Jago L (2005) The evaluation of special eventsa kit for event practitioners
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Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
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Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
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Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
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National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
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Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
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Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
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Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
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Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
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Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
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WDI (2002) World Development Indicators World Development Report World Bank
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World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
accommodation by what means did you move to the place of the event What are your
primary reasons for visiting Calabar What is the total amount of money you have spent or
intend to spend during the event on different domains of product and services ( food and
beverage entertainment giftssouvenirs sport equipmentgear communication transport and
other purchases)
In all there were twenty field staff six investigators and fourteen trained research assistants
The field staff were assigned to designated points along the Carnival route Copies of the
questionnaires were self administered and collected as soon as they were completed by
respondents
27 Instrument validity and reliability EEK has widely been used by researchers and
organisers of events with good outcomes (Jago 2005) Pre- survey training was done on the
fieldworkers before the survey The questionnaire was tested among the fieldworkers to get
an indication of the time it takes to complete one questionnaire The use of EEK was to
ensure instrument validity and reliability
28 Data analysis techniques The data were analysed using the Statistical Packages for Social
Sciences (SPSS) software Pie chart was used in presenting data on accommodation used by
overnight visitors Bar chart was used in presenting data on the local transportation used by
spectators and the length of stay in destination Attendeesrsquo expenditure on different domains
of products and services was summed up and presented in tables In this analysis adjustment
was made to obtain a realistic representation of the estimate of the expenditure of non
residents who visited the place of event only because of the event and those locals who went
to the Carnival place instead of staying at home
19
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
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perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
30 RESULTS AND DISCUSSION OF FINDINGS
Out of the five hundred (500) copies of questionnaire administered by the field staff
480 forms were completed On editing only 464 of the copies were usable and utilized for
this analysis This gives a response rate of 93 per cent Out of the 464 respondents 350
(7543) were spectators and 114 (2457) were participants Volume count of
spectators at five strategic locations along the Carnival route (Stadium by Murtala
Mohemmed High way Mary Slessor Junction by Zoo Garden Rabana Store by IBB
Way High Quality by Ndidem Usang Iso Road MCC by Mobile filling Station) was
1200000 The total participants were 37 557 The total attendees were 1237557
The results are presented in the following order
Demographic characteristics of attendees
Behavioural and trip characteristics of attendees
Service perception and level of satisfaction with Carnival
Social impacts of the carnival
Environmental impacts of the carnival
Economic impacts of the carnival
31 Demographic Characteristics of Spectators
Visitor type
20
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
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Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Overnight visitors were 381 day trippers were 166 and local residents were 453
The proportion of non residents in the sample (547) is appreciable and sufficient to
exert the expected economic impact in a destination
Fig 1 Types of visitors
Nationality of attendees
The attendeesrsquo nationality was categorised into two foreigners and Nigerians The result
shows that Nigerians constitute 961 (446) while foreigners constitute 39 (18) It is
observed that the proportion of foreigners in the sample is very low when compared to
that of 2007 Carnival (14)
21
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
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perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Fig 2 Nationality of attendees
Continent of origin of attendees
The data showed that the foreigners were distributed across all the continents of the
world though at very small proportions It was found that most of the foreigners were
from Europe (15 7) and Asia (115) respectively See table 1
Table 1 The continent of origin of attendees
Frequency Percent Valid PercentCumulative Percent
Valid Not applicable 446 961 961 961 North America 3 6 6 968 South America 1 2 2 970 Other Africa
Countries 2 4 4 974 Asia 5 11 11 985 Europe 7 15 15 1000
Total 464 1000 1000
22
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
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Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
State of origin of Nigerian spectators
The distributions of attendees from Nigeria were also considered in the study Fifty per
cent (50) of the Nigerian attendees were from the host state Cross River State This is
followed by River State with 6 others were Akwa Ibom Lagos Abia Delta and Imo
States respectively The proportion of these States ranged from 25 - 5 representations
in the sample This is shown in table 2
Table 2 State of origin of Nigerian attendees
2 7 5 8 5 8 5 8
5 1 1 1 1 6 9
2 8 6 0 6 0 1 2 9
2 1 4 5 4 5 1 7 5
2 3 5 5 0 6 5 0 6 6 8 1
1 3 2 8 2 8 7 0 9
5 7 1 2 3 1 2 3 8 3 2
1 7 3 7 3 7 8 6 9
1 4 3 0 3 0 8 9 9
3 6 6 9 0 5
4 9 9 9 1 4
2 4 4 9 1 8
6 1 3 1 3 9 3 1
3 6 6 9 3 7
3 6 6 9 4 4
1 0 2 2 2 2 9 6 6
1 2 2 9 6 8
1 2 2 9 7 0
1 2 2 9 7 2
4 9 9 9 8 1
3 6 6 9 8 7
2 4 4 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
No t a v a i l a b l e
An a mb ra
Ri v e rs
L a g o s
CRS
Imo
Ak wa Ib o m
De l ta
Ab i a
En u g u
Ka n o
Ed o
Os u n
Be n u e
Ba y e l s a
F CT
T a ra b a
Na s a ra wa
Ke b b i
Og u n
Eb o n y i
Ni g e r
Bo rn o
Ko g i
Pl a te a u
Kwa ra
T o ta l
Va l i dF re q u e n c yPe rc e n t
Va l i dPe rc e n t
Cu mu l a t i v ePe rc e n t
Gender distribution
There were more males in the sample than female visitors These could be explained by
the fact that males are more adventurous than females Secondly since responses to the
23
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
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Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
instrument are sometimes on the basis of group membership Traditionally the head of
the groups which in most instances were males would be the one to offer responses
Fig 3 Gender of attendees
Educational level of attendees
Majority of attendees were holders of first degree (414) followed by those with
diplomas (22) and secondary school certificate (175) This showed that the attendees
were enlightened and could be reached and influenced with specialized marketing
communication devices
24
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Pe
rce
nt
50
40
30
20
10
0
Fig 4 Educational level of attendees
Personal income of attendees
It was found that the income distribution of spectators had a unique presentation as
shown in figure 5 Those who said they did not spend any money or did not intend to
spend any money were in the majority (332) The income distribution cut across all
class as shown on the chart An interesting feature was the fact that those who earned
above N120 000 per month were significantly high (97) followed by those who
earned N30001-40000 (86) N50 001-60000(71) respectively The other classes
had between 1-69 The result showed strategic implication for product packaging
25
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Pe
rc
en
t
40
30
20
10
0
Fig 5 monthly income status of attendees
Employment status of attendees
The result showed that the sample was dominated by students (256) professional
office holders (244) civil and public servants (188) and self employed (172)
See figure 6
Civil public servant
Ar t isan t echnical
Self employed
Prof essional of f ice
Ret ired
St udent
Unemployment
Pe
rce
nt
30
20
10
0
Fig 6 Employment status of attendees
26
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
32 Behavioural and trip characteristics of attendees
Under behavioural characteristics information on group membership and composition
number of people in a group primary reasons for visiting source of carnival information
transportation and accommodation type used and number of days spent in destination
Number of people per group and group composition
The respondents were also asked to indicate the number of people in the respondentrsquos
company The results showed that 235 of respondents in the sample were two in their
company 177 were three 166 were four The result indicated the attractiveness and
the ability of the event to draw people in groups to the event (see figure 7) Only 45
went to the event alone Further examination of the result showed that these groups
consists of friends (28) family (33)and friends and family (244) members
respectively
Ot hers
Tour group
Business Associat es
School group
Fr iends amp Family
Family
Fr iends
alone
Pe
rce
nt
40
30
20
10
0
Fig 7 Group membership of attendees
27
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Table 3 Number of people per group
Num be r of pe ople pe r group
2 1 4 5 4 5 4 5
3 8 8 2 8 2 1 2 7
1 0 9 2 3 5 2 3 5 3 6 2
8 2 1 7 7 1 7 7 5 3 9
7 7 1 6 6 1 6 6 7 0 5
3 7 8 0 8 0 7 8 4
2 1 4 5 4 5 8 3 0
11 2 4 2 4 8 5 3
1 2 2 6 2 6 8 7 9
4 9 9 8 8 8
1 7 3 7 3 7 9 2 5
1 2 2 9 2 7
3 6 6 9 3 3
1 2 2 9 3 5
7 1 5 1 5 9 5 0
1 2 2 9 5 3
1 2 2 9 5 5
8 1 7 1 7 9 7 2
3 6 6 9 7 8
1 2 2 9 8 1
1 2 2 9 8 3
4 9 9 9 9 1
1 2 2 9 9 4
1 2 2 9 9 6
1 2 2 9 9 8
1 2 2 1 0 0 0
4 6 4 1 0 0 0 1 0 0 0
a lo n e
1
2
3
4
5
6
7
8
9
1 0
11
1 2
1 4
1 5
1 7
1 8
2 0
2 4
3 0
4 0
5 0
1 0 0
1 0 9
1 6 0
2 0 0
To ta l
Va l i dFre q u e n c y Pe rc e n t Va l i d Pe rc e n t
Cu mu la ti v ePe rc e n t
Primary reasons for visiting destination
To measure the motive for visiting destination non-resident attendees were asked to
indicate the primary reasons for visiting the destination 45 of the sample said they
visited the destination because of the carnival 73 and 41 were on vacation and visit
to friends and relations (VRR) in the destination during the period 42 were locals
28
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Ot hers
Business
Vacat ion
Visit ing f r iends and
Carnival
Locals
Pe
rce
nt
50
40
30
20
10
0
Fig 8 Reasons for visiting destination
Mode of transportation used by attendees
Majority of the respondents went to the place of event by motor bikes followed by those
who went by private vehicles and then those who trekked The high number of those who
went by motor bike was probably because of the high number of residents in the sample
Since motor bikes were the dominant means of transport in the city it was not surprising
that majority of the people utilized the motor bikes This meant more businesse s for
those who are involved in lsquoOkadarsquo as it is commonly called in the region It is expected
that increase in the volume of business for the Okadas and the other modes of
transportation will directly lead to increase in the demand and comsumption of gasoline
See figure 9
29
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Trek
Mini bus
Mot or bike
Bus coach
Rent al vehicle
Pr ivat e vehicle
Fre
qu
en
cy
200
100
0
Figure 9 Mode of local transport
Accommodation used by overnight attendees
The data showed that 50 of the overnight visitors stayed in the hotels 37 stayed with
friends and relations The hotels were the most preferred accommodation for overnight
carnivalists during their stay in the destination The accommodation sub-sector of the
industry is very crucial With about 37 staying with friends and relations the
investment by entrepreneurs in the accommodation sector may be far away from
achieving the expected occupancy rate Average amount per accommodation per room
was N2740 The average number of persons per group staying per room was two
30
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Hotel50
Motel1
BampB3
Homestead8
Hostel1
Friends amp relations
37
Figure 10 Accommodation type use by attendees
Number of days spent in destination
The result showed that majority of the respondents (35) spent or intended to spend
above four days at the destination This has a positive indication for the destination
Although the adult carnival lasted one day it meant that there were adequate and
effective animations before the Carnival and probably after the Carnival to hold and
elongate visitors stay in the destination The total number of nights spent or to be spent
by the respondents in the sample was 662
One day Two days Three days four days Above four days
16 1719
13
35
Figure 11 Number of days spent in destination during event
31
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Source of information about festival
Majority of the respondents had information about the event by means of television
(377) word of mouth (304) and then newspapermagazine The number of those
who got event information through sources other than the three mentioned above
(posters radio internet brochures and sport associations) was quit low Many reasons
could be advanced for that It could be that these are the preferred media types or that
they are the media types available to actual and prospective carnivalists
Pe
rce
nt
40
30
20
10
0
Fig12 Sources of information about event
33 Service quality perception and satisfaction with event
Service quality attributes generated from expert experience and extensive literature
review were listed Respondents were asked to indicate their feelings on a five point
Likert Scale about statements that reflected their perception of the service quality of the
Carnival The result is shown in table 4
32
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Service quality perception
The service quality attributes were measured using a five - point Likert Scale Type with
lsquo5rsquo as strongly agreed lsquo4rsquo as agreed lsquo3rsquo undecidedrsquo 2rsquo as disagreed and lsquo1rsquo as strongly
disagreed The following attributes had a high mean score scenic and beautiful areas
signages spectacular bands event organization event marketing and friendliness of
locals Facilities scored the least
Table 4 Mean score of festival service quality attributes
Descriptive Statistics
464 380
464 38815
464 30453
464 28276
464 35776
464 38556
464 38147
464 33578
464 39677
464 37284
464 38168
464
Event was well organised
The event marketing wasadequate
Parking is inadqeuate
Sufficient facilities (toilet)
Good refreshment areas
People enjoyedthemselves
Bands are spectacular
Printed programmeshowing eventinformation
Has scenic and beautifulareas
Locals are freindly
The city is decorated withvisual signage
Valid N (listwise)
N Mean
Satisfaction with event
The level of satisfaction with event was measure with respect to the following domains
satisfaction with marketing overall satisfaction previous attendance intention to attend
event next year
33
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Comparison with other carnivals in Nigeria
To determine the competiveness of the event respondents were asked to express their
feelings about the event compared to other carnivals 50 of respondents were
undecided 366 said the Calabar Carnival was more spectacular than others visited
2 8
5 6
36 655 0
Less spect acular
Same like ot hers
More spect acularUndecided
Fig 13 Competitiveness of the Calabar Carnival against others
Overall attendeesrsquo satisfaction
Majority of the respondents said they were satisfied with the event (satisfied 547 43
very satisfied 3534) See figure 14
34
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
1 72 1 7
8 19 8 2
54 74 54 7
35 34 35 3
Dissat isf ied
Fair ly sat isf ied
Sat isf ied
Very sat isf ied
Fig 14 Overall satisfaction with event
Previous experience
One half of the respondents have had previous experience with the event and destination
597 said they attended the 2007 edition of the event
40 30 40 3
59 70 59 7
No
Yes
Fig 15 Previous experience with event
35
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Intention to revisit event
The respondents were asked if they would revisit the event in next year The result
showed that 845 expressed their intention to revisit event 194 said they would not
revisit 14 were not decided The high percentage of those who said they would revisit
was an indication of the attractiveness of the event
14 01 14 0
1 94 1 9
84 05 84 1
don t know
No
Yes
Fig 16 Attendees intention to revisit
34 Environmental impacts
The environmental attribute considered in the study was pollution The respondents were
asked to indicate whether the carnival led to environmental pollution 369 of the
respondents strongly disagreed with the statement 276 also disagreed with the
statement Only a few respondents agreed that the carnival led to environmental pollution
This could be interpreted in two ways One it shows that the state is practicing sustaining
and responsible tourism Secondly it is an indication that the destination product is in the
early stage of the destination Life-cycle (Butler 1980)
36
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
9 3
8 2
6 3
27 6
36 9
11 9
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagrred
No respond
Fig 17 Extent of environmental pollution
35 Social impacts of the Carnival
To investigate if the destination was experiencing negative social impacts of the carnival
respondents were asked to express their feelings as to whether crime was a problem A
total of 567 did not agree that the event increased crime in the destination A total of
22 agreed that the event increased crime in the destination
St rongly Agreed
Agreed
Neut ral
Disagreed
St rongly disagreed
No respond
Pe
rce
nt
40
30
20
10
0
Fig18 Extent of crime
37
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
36 Economic impacts of the Carnival
The economic index considered in this study was the direct spectators spending
Respondents were asked to indicate their actual or planned expenditure on the following
domain of products and services food entertainment giftssouvenirs costumes
communication transport accommodation and others (the others were for tickets paid for
entrance into some recreational centres in the destination) The sum of individual
spending gave a total sum of N56 388155 This represented an estimated amount spent
by the sample during the event The highest visitorsrsquo spending was on entertainment The
full economic impact of an event is derived by multiplying the average direct visitor
spending by the regionrsquos economic multiplier which has been predetermined Another
approach is by multiplying the average attendeesrsquo spending with a defined fraction of the
regionrsquos tourism receipts obtained from the Satellite Tourism Account (STA) of the
region or state as reported by Ellard et al (1999) in the Missoula study In this study the
total attendeesrsquo spending was computed by multiplying the total average spending for all
the three types of attendees by the total number of attendees to the event
38
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Table 5 Summary of direct attendeesrsquo spending by item
Details of attendeesrsquo spending
Residents in the sample = N1 18088500
Day tripper in the sample = N358 22000
Overnighters in the sample = N54 84905000
Total sample = N 5638815500
Average spending of residents per sample = N5 6232600
Average spending of Day trippers per sample = N4 65221
Average spending by Overnighters per sample = N309 88164
Total direct spending by residents = Average residentsrsquo spending x total number of
resident attendees = 562326 x 556901
= N313159911726helliphellip (a)
39
SN Item Amount (Naira) Per cent1
2
3
4
5
6
7
8
Food
Entertainment(drinks)
Giftssouvenirs
Costumesgear
Communication
Transport
Accommodation
Others (tickets etc)
140008000
5131810000
42345000
17755000
66245000
73350000
127162500
40140000
250
9100
075
032
118
130
225
070
Total N 5638815500 100
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Total direct spending by overnight visitors = Average overnightersrsquo spending x total
number of visitors = 309 88164x470 272
=14572865860608 helliphelliphellip (b)
Total direct spending by day trippers = Average day trippersrsquo spending x total number of
day trippers = N4 65221x 210385
= N978 755200000helliphelliphelliphelliphelliphellip(c)
Total attendeesrsquo spending during the festival = a + b+ c
=N 14983901292334
=N1498billion
40 SUMMARY OF FINDINGS
(a) Demographic characteristics of attendees
The proportion of non-resident visitors (day trippers and overnighters) in the sample was
significant (547) Locals were 453 of the sample
Majority of the festival attendees were Nigerians (961) Foreign attendees were only
39 This was lower than the figure in 2007 festival The proportion of foreigners in the
2007 festival was 14
Out of the 18 foreign attendees 7 were Europeans and 5 were Asians 3 were North
Americans There were more Europeans and Asians in the sample
Analysis of Nigerian attendees showed that fifty per cent (506) were from Cross River
State followed by Akwa Ibom State (123) and Rivers State (6) The attendees from
40
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
other neighbouring states Ebonyi and Benue were 06 each The lesson is that about
half of the attendees from Nigeria in the sample were not from Cross River State
There were more males than females in the sample
The Festival attendees were educationally enlightened Majority of the attendees possess
college education and above
Attendees fell under all income classes The have nots and the haves
The event attendees belong to different employment status However students
professionals and public servants were in the majority
(b) Behavioural and trip characteristics
Attendees went to event place in groups of two three and four The composition of group
membership consisted of friends families and business associates
The primary reason for visiting the destination was to participate in the Calabar Carnival
The dominate transportation mode used by attendees to the event place was motor bikes
and private vehicles
The data showed that 50 of the overnight visitors stayed in hotels while 37 with
friends and relations
The average amount per room of accommodation in Calabar was N2740
The average number of persons per group staying per room was two
Most of the attendees spent above 4 days in the destination
The attendees in the sample spent a total of 662 nights in the destination during the
festival
The dominate sources of information about the event are television and word of mouth
advertising
41
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
(c) Service Quality perception and satisfaction with event
The service quality of carnival attributes were rated a little above average for all the
attributes Facilities had the lowest mean score Mean score were lower for organization
promotion friendly locals safetycrime when compared to the 2007 edition
The Calabar Carnival was rated as more spectacular than other Carnivals festivals in
Nigeria that attendees had participated in However majority of attendees were
undecided
Attendees overall satisfaction with event was very high
Attendees with previous experience of event were 5070
Attendees who expressed intention to revisit eventdestination in the 2009 Calabar
Carnival were 844
(d) Environmental Impacts of Carnival
That the Carnival had not led to environmental pollution of the destination
(e) Social Impacts of Carnival
Majority of the attendees said the carnival had not led to increase in criminal activities in
the destination
(f) Economic Impacts
The study showed that money was injected into the economy of the state as a result of the
business and trade opportunities created by the carnival
91 of visitorsrsquo spending was on entertainment
42
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
A total of N56 388155 was obtained as estimated direct visitorsrsquo spending from a
sample of 464This figure is higher than that of 2007 Carnival ( N7 million)
Estimated total attendeesrsquo spending was N1498 billion
50 ConclusionStrategic implication of findings
The findings of this survey have strategic public policy formulation economic and
marketing implications
Public Policy formulation The demographic and trip characteristics of attendees are
relevant in destination management and promotion The fact that the festival is attracting
visitors to the state is worthy of note Infrastructure and facilities needed in the
destination should be fashioned and designed on the basis of knowledge of the consumers
and their expectations Visitors to the destination were in groups friends families and
associates The destinations must provide facilities that would make their stay
comfortable The destination marketing organization (DMO) has the responsibility of
creating the enabling environment for tourism to strive in the state Policy formulation
should incorporate the various visitorsrsquo needs for infrastructural and facilities
development in the destination There was massive occlusion of the spectatorsrsquo visual
field because of poorly managed crowd especially at adjudication points It could be
observed that the mean rating for all the service attributes were not scored well Visitors
to the destination expect the best It was observed that the dominate mode of
transportation to place of event by attendees was motor bikes The implication of this in
view of the State Government plan to ban the operation of lsquookadasrsquo in the State should
be taken into consideration
43
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Marketing Market information has strategic importance for product development of
packages and marketing The trip characteristics of attendees give insight into the values
and motivations that influence trip decisions and planning The major reason for
attendees travel to the destination at that time was the carnival This showed the level of
attachment attendees had for the event The time could as well be spent in other places
other than the carnival but not for the strength of the motivations
The attendeesrsquo sources of information provided the most effective ways to reach the
markets with information about the carnival and destination The popular sources can be
leveraged to reach current customers and prospective customers The word of mouth is a
competitive advantage enjoyed by the Calabar Carnival It has a higher penetration power
and credibility than the mass media It is not affected by advertising clutters and other
reach factors
The number of people spending the night and how many nights were spent in the
destination during event has economic implication DMO can on the basis of this
information promote the destination to target markets Private tourism operators can
reach their target markets using these channels It can plan on strategies to capture a
certain proportion of the bed occupancy in the destination
Economic Economic impacts are reasons why communities vote for tourism and why
governments and development donor agencies support tourism development (Bachleitner
amp Zins (1992) From the direct visitorsrsquo spending we can see that money was spent by
attendees during the event This showed the attractiveness and growth potential in the
44
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
sector The fact is that money has been injected as direct visitor spending into the
economy These will catalyst economic growth through a multiplier effect
The money spent by visitors on the mentioned domains of products and services of
institutions and individuals constitute the direct effect of the festival in the destination
The businesses used the money to purchase goods and services employed in the
production of further goods and services from other sectors of the economic For
examples hotels will buy food and beverage electricity and water etc This is referred to
as indirect effect The induce effect refers to the income that accrues to local residents in
the form of salaries wages rent and interest This is referred to as the induce effect
The results of the study support the claim for the use of event tourism to as a catalyst to
the economic development of destinations With this justification there is reason for the
continuity of the festival so as to realize the long-term objective of the government and
the people of the state There is need to strategically promote the Carnival nationally and
internationally The much needed Naira that will economically transform the state will
come when the right customers mix is attracted to the destination Tourism has become
the main stay of most economies Cross River State can improve and strengthen her
economy by diversifying from the mono-product economy (oil dominated) to non oil
(tourism) Like New Orlean tourism has the potential of replacing the oil as the major
source of jobs for people in the destination The study proved that money has been
injected into the economy of the state This money will ripple a multiplier effect leading
to increase in personal income of the local employment and increase in the quality of life
(Lindberg 1996)
45
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
60 Recommendations
The following recommendations are inferred from the findings of this survey They have
the potential to improve the quality and marketing of the event Secondly will ensure the
sustainability of the event
9 The state should develop a well articulated infrastructural master plan that will meet the
future infrastructural tourism needs of the destination In this survey it was found that
facilities have the least mean score for service quality rating of the festival The
Government should avoid the reactive approach of infrastructural development which
does not take the needs of the tourists and visitors into consideration
10 The concept underlying the Calabar Carnival should be evaluated and reviewed This is
necessary to ascertain whether it is meeting the values of culture seeking visitors This is
most important because it was discovered that there was a drastic fall in the proportion
of foreign attendees in the 2008 edition of the event compare to the 2007 edition
11 The event promotion should be targeted at relevant markets Planned media schedule
should be prepared and implemented religiously to create maximum impacts on the
prospective tourists and avoid reactive promotion of event Reactive promotion will lead
to loss of exposure and media impact
12 Event managers should use market penetration strategy More of the event promotion
should be targeted at existing markets domestic and foreign markets Existing markets
can be operationalised here as the generating areas with more visitors attendance More
resources should be tailored to these markets except for political reasons Market
46
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
development strategy should be used at the maturity stage of the destination and brand
Since word of mouth and television advertising have high exposure they should be
leveraged to pull more visitors to the destination
13 The service quality of the festival should be improved This can be achieved by
improving the supply value chain in the destination The bandsrsquo concepts should be
improved and the environmental setting where the event is taking place must also
improve Each value chain member should add to the total visitorsrsquo experience during the
event tour operators accommodation operators recreation centres operators restaurants
operators transporters etc
14 The development of craft businesscentres should be given a boost to enhance the
production of carnival products The availability of carnival products will attract visitorsrsquo
and expenditure Visitor to attractions or destination have the tendency of going with
items that will serve as memorabilia The craft and art sector will create employment and
wealth
15 There should be effective crowd control by Carnival Marshals so as to enhance
spectatorsrsquo visual field and experience
16 Adequate spectatorsrsquo viewing points should be provider for spectators who may want to
sit down during the float
Suggestion for future studies
This work was limited in methodological approach for the computation of total attendeesrsquo
expenditure This was because of the absence of basic data required for the computation
Nigeria is yet to institutionalised the STA hence absence of the necessary data to
facilitate the full computation of the economic impact We therefore strongly suggest that
47
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
machinery be put in place for effective generation of tourism statistics especially the
sectoral multiplier at the state region and national level to enhance future studies
48
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
assistance and visitor expenditure Journal of Travel Research Vol 41 385-392
Getz D (1997) Event Management amp Event Tourism New York Cognizant Communication
Corp
Hall C M (1992) Hallmark Tourism Events Impacts Management and Planning London
Bethaven Press
Jago L (2005) The evaluation of special eventsa kit for event practitioners
Retrieved from httpbusiness uts Eduauacempdfabstractbooklet-2005pdf
Jackson J Houghton M Rusell R amp Triandos P (2005) Innovations in measuring economic
impacts of regional festivals a do-it-yourself kit Journal of Travel Research 43 360-367rsquo
Kohler K amp Dladla S (2006) Thurkela Raft Race 2006 Impact Assessment Top Line Summary
Report Retrieve from httpwwwkznorgzainvestEventareportspdf
Kohler K amp Seymour J (2006) Thukela Raft Race 2006 impact assessment Top line
summary report Retrieve from httpwwwkznorgzainvestEventareportspdf
Lindberg K (1996) The economic Impact of Eco-tourism Retrieved on the 8202004
from httpwwwectoroimacokokinghtml
National Population Commission (2007) Report of 2006 National Census Abuja NPC
49
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
REFERENCES
Bachleitner R amp Zins A (1992)Cultural tourism in rural communities the residentrsquos
perspective Journal of Business Research 44 (3) 199-209
Butler R W (1980) [Online] Avaialble httpwwwdestinationrecoverycomdestinationlifecyclehtml
CRTB (2008) Pre -event Brochure Calabar Teemwok
Daldy B (2003) Hockey tournament bring in $ 1 million to Hamilton City economy
Economic Regional Bulletin of Economic Department at Waikato Management School
Ellard A L Cheek K A amp Nickerson N P (1999) Missoula Case Study direct impact
of visitor spending on a local economy Retrieved from httpwwwitriumtedureports-
tourdevelhtml
Felsenstein D amp Fleischer A (2003) Local festival and tourism promotion the role of public
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perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
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from httpwwwkznorgzainvestEventareportspdf
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report Retrieve from httpwwwkznorgzainvestEventareportspdf
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London Thomson Learning
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Washington DC
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CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50
Prentice R amp Andersen U(2003) Evoking Ireland modeling tourist propensity Annuals of
Tourism Research 27(2)490-516
Sdnali Dand Chazapi K (2007) Cultural tourism in Greek insular community the residents
perspective Tourismos An International Multi-Disciplinary Journal of Tourism 2(2)61-78
Seymour J (2005) Comrades 2005 impact assessment Top line sommary report Retrieve
from httpwwwkznorgzainvestEventareportspdf
Seymour J amp DladlaS (2006) Isandlwana 2006 impact assessment Top line summary
report Retrieve from httpwwwkznorgzainvestEventareportspdf
Shone A amp Parry B (2005) Successful Event Management A Practical Handbook 2nd ed
London Thomson Learning
SmithM(2004)Seeing a new side to seasidersquos culturally regenerating the English seaside town
International Journal of Tourism Research 6 (1)1728
Styne DJ (2006) Tourism economy Retrieved from httpmsueducourseprr840ecomipa
ctpdfecimvil1pdf
WDI (2002) World Development Indicators World Development Report World Bank
Washington DC
World Travel and Tourism Review Indicators Trends and Issues 2183-186 Wallingford
CAB International
WTTC (2005) Annual Report Progress and Priorities 200405 The World Travel and Council
50