SUT Pilot via Lotus Greenhouse

8/10/2019 SUT Pilot via Lotus Greenhouse

1/13

SUT Pilot program via Lotus Greenhouse

Click here for the narrated16 minute Flash version of this presentation
http://www.screencast.com/users/klawall/folders/Lotus%20SAMETIME/media/304d0929-b594-4059-97b2-348bb1a36812http://www.screencast.com/users/klawall/folders/Lotus%20SAMETIME/media/304d0929-b594-4059-97b2-348bb1a36812


2/13

2010 IBM Corporation2

Agenda

What is IBM Lotus Sametime?

Sametime Market Leadership

Sametime Oerings !e" #$ements to a Sametime %niied &e$ephon"

#'a$uation

S%& (i$ot 'ia )reenhouse

*ideo &our o Lotus )reenhouse and S%&

Communit"


3/13

3

What is IBM Lotus Sametime?

Lotus Sametime is the a+e o IBM,s %niied Communi+ation andCo$$a-oration .%C/ strateg"

Lotus Sametime pro'ides a p$atorm to de$i'er rea$time +o$$a-oration through

ami$iar instant messaging and presen+eaareness +apa-i$ities333

333and +an -ui$d upon this -asi+ p$atorm to oer +ommuni+ation 'ia *oi+e

o'er I( .*oI(4 'ideo and te$ephon" integration Sametime orks in the +onte5t o ho peop$e +o$$a-orate

6 Co$$eagues 7 +ustomers 7 partners 7 supp$iers in a +onta+t $ist

6 Senders or re+ipients in an emai$

6 (arti+ipants o a +a$endar appointment

6 (arti+ipants in a -usiness pro+ess6 #5perts 7 authors ithin a do+ument

6 Mem-ers o a +ommunit"

Sametime oers simp$e +hat4 *oI( +on'ersations4 adho+ 'ideo sessions4

and s+hedu$ed or adho+ meetings .hi+h +an in+$ude 'ideo4 *oI( and

te$ephon" integration


4/13

2010 IBM Corporation4

Market Leadership

In 20084 2009 and 200:4 and 2010 o'er 30%o ne Sametime sa$es eremade -" +ustomers using Mi+rosot #5+hange and Out$ook

6 Sametime is t"pi+a$$" +hosen when a +ustomer e$e+ts to e'a$uate IBM;s

oering.s 'ersus others

Wh" Sametime?

6 Open and e5tensi-$e4 on the -a+kend and rontend < this a$$os +ustomers andother sotare pro'iders to integrate Sametime into their e5isting so$utions4

app$i+ations and -usiness pro+esses

6 Choi+e < Windos4 Ma+ and Linu5 or the +$ient4 and mu$tip$e p$atorms or the

ser'ers

6 Mature < Sametime has -een in the market or o'er e$e'en "ears and has

e'o$'ed on a +onsistent ar+hite+ture

6 Se+ure < oers en+r"ption and $ogging4 and is -ui$t to -e it or enterprise

dep$o"ment

6 Simp$e4 $e5i-$e $i+ensing < Sametime +ustomers +an pur+hase the +apa-i$ities

the" re=uire4 -ut it;s genera$$" $i+ensed per user and e'er"thing the" need is

in+$uded 'ia that $i+ense;s entit$ement6 Loer +ost o onership < genera$$" re=uires eer ser'ers than our main


5/13

5

orrester >esear+h < Sametime Market Leader

IBM Sametime(oeru$ We-

Coneren+ing

Sour+e@ orrester Wa'eWe- Coneren+ing4 22010


6/13

Offering Description

Sametime Entry Entry-level real-time capabilities presence-awareness and instantmessaging; can be purchased but is provided as entitlement with !" #otus$otes

Sametime Standard %s above& but includes entitlement for web meetings& mobile devices& 'oiceover (& video and plug-ins for e)tending capabilities

Sametime Advanced %s above& but also provides persistent chat rooms& instant share andcommunity-based real-time collaboration

Sametime UnifiedTelephony E)tends *ametime by adding key telephony features which integrate withe)isting heterogeneous telephony infrastructures

Sametime Extranet Server Capabilities of *ametime *tandard licensed in a server processor unit modelrather than per user

!" #otus *ametime offerings


7/13

2010 IBM Corporation!

!e" Steps or an S%& #'a$uation

%nderstand the S%& +apa-i$ities and -eneits6 (resentations4 hite papers4 demonstrations4 >OI ana$"sis

(i$ot ith endusers irst < dep$o" Sametime C$ient inhouse ith)reenhouse -a+kend

6 ast4 simp$e4 ree < get user eed-a+k on the 'a$ue o S%& to them

6 On$ine =uestionnaire a'ai$a-$e to +apture users opinion o the pi$ot o te+hni+a$ deep di'e; on ar+hite+ture and ser'i+es needed to dep$o"

inhouse

6 %nderstand the eort In'o$'es ser'ers4 SAD4 te$ephon" and ser'i+es orintegrations

6 e'e$op pre$iminar" -udget

Se+ure a Statement o Work to support a dep$o"ment or (oC

6 #5tensi'e te$ephon" and Sametime ski$$s are needed to dep$o" S%&.engage +ertiied S%& resour+es

A+=uire the +ertiied &CS ser'er hardare 7 start dep$o"ment


8/13

2010 IBM Corporation"

IBM Lots

Sametime

Servers

Sametime!lots!com

IBM Lots

SUT

"TAS # T$S

sametime+lotus+com,#m$ee so&tphone

PSTN

IP PBX

SIP

Gateway

%&EE'(OUSE (osted ServicesSAMETIME $onnect $lient

S%& (i$ot 'ia )reenhouse < ree 7 (ro'ides A$$

Ser'i+es

,reenhouse.s *ametime Community *erver

(owered by *print

Install client and go) Simple, fast, robust


9/13

'

S%& (i$ot (rogram 'ia )reenhouse

&he Lotus Conne+tions; SUT (ommunit)in )reenhouse has a$$ ke"inormationEF

(rere=uisite one must ha'e an a+ti'e )reenhouse a++ount6 In'itations ma" -e e5tended -" an e5isting mem-er4 or se$nominate6 >egistrants re=uire a +ompan" emai$ .no Ggmai$4 G"ahoo4 et+6 ree users agree to use terms4 $ogin@ user3nameG+ompan"3+om 7

passord

(ro'isioning S%& or an e5isting user is 'ia nomination .$ink to orm is in S%&Communit" &ria$ period or the S%& un+tion t"pi+a$$" $imited to H0J da"s

6 IBM i$$ pro'ide ree phone num-ers or up to J00 users or$dide6 %p to 20 S%& num-ers i$$ assigned to a sing$e +ustomer6 Man" in+ountr" num-ers are a'ai$a-$e or$dide

Sametime Conne+t '93J31 standa$one +$ient on Windos4 MAC and Linu56 on$oad rom S%& Communit" 7se$+onigures to Ksametime3$otus3+om

.)reenhouse6 Sametime em-edded in Dotes not a'ai$a-$e 'ia )reenhouse o-tain 'ia

(assport3 *ideo &utoria$ and e5tensi'e do+umentation in S%& Communit"

Support or pi$ot is 'ia emai$ sutsuprtGus3i-m3+om
https://greenhouse.lotus.com/communities/service/html/communityview?communityUuid=11d1ac5f-182f-407b-8deb-eed2cfb4696chttps://greenhouse.lotus.com/communities/service/html/communityview?communityUuid=11d1ac5f-182f-407b-8deb-eed2cfb4696chttps://greenhouse.lotus.com/communities/service/html/communityview?communityUuid=11d1ac5f-182f-407b-8deb-eed2cfb4696chttps://greenhouse.lotus.com/communities/service/html/communityview?communityUuid=11d1ac5f-182f-407b-8deb-eed2cfb4696c


10/13


11/13

**

$apa*ility Benefit

Aggregated telephony and presence *ee if someone is available to call increase rate of connection to people and save time

$lic+"to"call *peed up communication and the time to make a connection

/educe costs by taking advantage of least-cost routing and the company.s telephone tariffs

(rovide a single telephone number to members of staff make it easier for customers andcontacts to reach them using a one-number approach

$lic+"to"conference /educe telephony costs by eliminating e)pensive e)ternally-hosted conference calls

"aintain visibility of who is attending the call eliminate 0who oined23

Em*edded soft"phone /educe costs by avoiding upgrades to desk phones

(rovide staff with telephone functionality and access to the telephony infrastructure fromvarious work locations

Incoming call management /eceive calls& not voice mails take calls on the most convenient telephony end-point

,B- integration 4ake advantage of e)isting telephony investments e)tend their life and save on upgradeand migration costs

5eliver consistent capabilities to end users across the organisation

.amiliar ser interface Ensure that users can access and utilie the time and money-saving features

*74 +apa-i$ities mapped to -usiness -eneits


12/13

2010 IBM Corporation*2

S%& and more a'ai$a-$e ith )reenhouseE

(resence awareness incontact list& e-mail client

or application

*tart achat

nvite morepeople

%ddvoice,

%ddvideo,

%dd screen-sharing

Convert to aphone call

Convert to aweb meeting

*tart a phonecall

*tart a webmeeting

*tart a videosession,

*tart screen-sharing

* Audio / Video support is coming but integration of a customer's PBX integration to an SUT Pilot via Greenouse is not in scope

8 8 and much more


13/13

2010 IBM Corporation*3

%reenhose Intro

and

SUT $ommnity Tor
https://greenhouse.lotus.com/communities/service/html/communityview?communityUuid=11d1ac5f-182f-407b-8deb-eed2cfb4696chttp://www.screencast.com/users/klawall/folders/Lotus%20SAMETIME/media/b2fcb624-a3fd-47b4-87cb-e4439ed149de

SUT Pilot via Lotus Greenhouse

Documents

Transcript of SUT Pilot via Lotus Greenhouse