Sustentar2010 24 June2010 Maxine Mc Clellan

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Social Media Marketing The Revolution Sustentar2010 22-24 June Belo Horizonte, MG - Brasil

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**NOTE** The "Revolution" video (slide 2) could not be uploaded via SlideShare inside this presentation. If you want to see it (and it is VERY COOL) send me an email.

Transcript of Sustentar2010 24 June2010 Maxine Mc Clellan

Page 1: Sustentar2010 24 June2010 Maxine Mc Clellan

Social Media Marketing

The Revolution

Sustentar201022-24 June

Belo Horizonte, MG - Brasil

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Are You Using Social Media?

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Why Participate

in Social

Media?

Exposure Sales

Creating Bonds with customers

Loyalty

Recruit

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Have a Strategy

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Live by a Process

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Decide What Channel to Usefor What Purpose

The ConversationPrism

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Social Media

Toolkit

PICK YOUR TOOLS

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Monitor your Brandand

Your Competition

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Follow Don’t Lead

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ENGAGEOld Marketing is Archery

Target & InterruptNew Marketing is Ping Pong

Dialog and Relationship Building

From “Trying to Sell” to “Making Connections”

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Humanization Approachability

influence how your company is perceived

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From “Controlling Our Image” to “Being Ourselves” Let employees put a friendly face on the corporation

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Be Interesting

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Assign Responsibility

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Talk When People are Listening

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CUSTOMER

SERVICE

Go From “Large Campaigns” to “Small Acts”

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MEASURE

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Exchange Value

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CAUSE MARKETING

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Green Selling

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How Are You Going to Play in the Game?

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