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Sustainable Management Development Program
IntroductionsIntroductions
Introduce yourself and state:
• Your expectations for the course
• The types of presentation you are asked to do
Sustainable Management Development Program
The goal of this course is to enable you to prepare and deliver more effective
presentations.
When you complete this course you will be able to:
Apply the four cornerstones methodDevelop and organize presentation contentPrepare and deliver a more effective
presentationUse visual aids and supportive materials
effectively
Learning ObjectivesLearning Objectives
Sustainable Management Development Program
Exercise 1: Investigation UnitExercise 1: Investigation Unit
In order to solve thiscase, you must
reviewthe evidence andrecord your findings.
Exhibit AExhibit B
In order to solve thiscase, you must
reviewthe evidence andrecord your findings.
Exhibit AExhibit B
Case of the Ineffective Presentation
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Why Are Presentation Skills Why Are Presentation Skills Important?Important?
Deliver information about your programs and services
Enlist support for financial and managerial needs
Educate the public on specific health issues
Influence and persuade stakeholders, government leaders, etc.
Provide opportunities
to:
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Four Cornerstones of a Four Cornerstones of a Great PresentationGreat Presentation
Great presentations require you to:
Great presentations require you to:
Know Your Audience
Know Yourself
Know The Material
Know Your Purpose
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Why is it important to know your audience?
Method 1: Know Your AudienceMethod 1: Know Your Audience
Purpose: Allows you (the speaker)
to determine what and how youshould present.
Demonstrate concern for the audience's interests
Tailor the presentation to fit the audience’s needs
Sustainable Management Development Program
Audience ProfileAudience Profile
Start by creating an audience profile that includes:
Audience Information
Roles and Responsibilities
Age
Knowledge Base
Learning Styles
Culture
Number of Participants
Purpose for Attending
Why?
Use job related examples
Ensure the use of age appropriate content/materials
Tailor presentation based on knowledge of audience
Incorporate all learning styles
Use culturally sensitive content/materials
Ensure enough materials/handouts are available
Address the question, what’s in it for me (WIFM)?
Why?
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Talk with members of the audience beforehand Distribute a survey before the presentation Talk with the organizer Review evaluations from past presentations Get a sense of what the audience is like by attending a
presentation Ask for information that describes the audience
Ways to Gather Ways to Gather Information about Information about
your Audienceyour Audience
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Exercise 2: Hidden TreasuresExercise 2: Hidden Treasures
Can you find the hidden treasures?
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Method 2: Know Your PurposeMethod 2: Know Your Purpose
Why are you doing the presentation?
Decide whether the main purpose of your talk is to…
Provide information increase
awarenessChange attitudes
create emotionBuild new skills
training activities
Sustainable Management Development Program
Types of PresentationsTypes of Presentations
MotivationalSpeech
(change attitudes)
Purpose: Interest the audience in your topic and motivate them to take action
InformationalSpeech
(provide information)
Purpose: Inform the audience about a specific topic or issue
Extemporaneous Speech
A person is asked to speak without preparation
DemonstrationSpeech
(build new skills)
Purpose: Teach the audience something new
Sustainable Management Development Program
Exercise 3: Getting startedExercise 3: Getting started
Each small group will be given a topic to create a presentation outline.
As a group, complete this sentence.
As a result of my presentation, the audience will…
As a group, complete this sentence.
As a result of my presentation, the audience will…
Sustainable Management Development Program
Method 3: Know The MaterialMethod 3: Know The Material
Research Use content information from
credible sources
Data/Statistics Incorporate data /statistics
that is relevant to the audience
Resources Provide some resources that
will be helpful to the audience
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Method 4: Know YourselfMethod 4: Know Yourself
Part of knowing yourself as a speaker is knowing…
a) Your style
b) Your skills/strengths
c) Your weaknesses
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Communication is KeyCommunication is Key
Our body language can positively ornegatively impact the way we
interactwith one another.
What do you think this picture is saying?
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Communication TechniquesCommunication Techniques
Eye Contact
Maintain visual contact with your listeners until they feel “seen.”
Be sure to make eye contact with everyone, or, when speaking with large groups,
with all parts of your audience.
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Communication TechniquesCommunication Techniques
Vocal Variety
Speed – slow to fastVolume – soft to loudPitch – low to highEnthusiasm – amount of energy
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Communication TechniquesCommunication Techniques
Stance and Gestures
Stand with your feet directly below your shoulders (in a comfortable position)
Make slow gestures to emphasize or illustrate key points
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Communication TechniquesCommunication Techniques
Pause and Breathe
Pause and breathe after making a point.
Breathe from your diaphragm,
not from your chest.
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Communication TechniquesCommunication Techniques
Avoid Filler Words
Vocalized pauses
Examples: “um,” “ah,” “uh,”
Avoid filler words by: Audio taping yourself Asking friends/family to
watch and inform you when the word is used
Video taping yourself
“Um” “Ah”
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Three Parts of a PresentationThree Parts of a Presentation
Introduction
Body
Conclusion
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IntroductionIntroduction
Capture the interest of the audience by making your
opening statement strong.Introduce yourselfAnnounce the topicJustify the topicEstablish your credibilityGive the audience a preview statement.
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Exercise 4: What’s Your Exercise 4: What’s Your Opening?Opening?
Each small group will be given a
topic to create a presentationoutline.
As a group, create the introduction for the topic given.
As a group, create the introduction for the topic given.
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BodyBody
The body is where the bulk of your main points and
supporting information are located.Focus on three main pointsSupport each main point with facts,
evidence and reasonsUse a variety of learning styles and
interactive exercises to help emphasize each main point
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Exercise 5: What’s Your Body?Exercise 5: What’s Your Body?
Each small group will be given a
topic to create a presentationoutline.
As a group, create the body for the topic given.As a group, create the body for the topic given.
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Exercise 6: Presentation StylesExercise 6: Presentation Styles
What are some ways to keep the audience engaged?Type of Activity
LectureGroup discussionQuestion and answerCase studyBrainstormQuizGamePanel DebateStoryProblem solvingRole-playingDemonstration
Large Group Small Group Pairs/Threes Individual
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Learning StylesLearning Styles
Learn best by seeing
Learn best by hearing
Learn best by doing
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ConclusionConclusion
Provide the audience with a clear “take-home” message.
Summarize the main pointsIncorporate a memorable closing or call for
actionProvide a list of resources or referencesAsk participants to fill out the evaluation
formAllow time for questions and answers
Sustainable Management Development Program
Exercise 7: What’s Your Closing?Exercise 7: What’s Your Closing?
Each small group will be given a
topic to create a presentationoutline.
As a group, create the conclusion for the topic given.
As a group, create the conclusion for the topic given.
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Visual Aids and Supportive Visual Aids and Supportive MaterialsMaterials
Flip Chart White Board
Handouts DVD/Video Laptop and LCD Projector
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Tips:Practice beforehandDo not obscure the screenEnsure all listeners can see the visual aidTalk to the audience – not the board or
screenHave a backup plan just in case the
equipment does not workKeep the layout simple and with minimum
detail
Visual Aids and Supportive Visual Aids and Supportive MaterialsMaterials
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Tips:Consider what questions may be asked and
prepare the answer ahead of timeDo not be afraid to say you do not know the
answer to the questionAlways be polite when answering questionsAllow the audience to answer some of the
questions – this enhances their experience and allows knowledge sharing
Questions and AnswersQuestions and Answers
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Tips:Practice and get feedback from friends, co-
workers, etc.Be realistic and set realistic goals for
yourselfUse relaxation exercises such as deep
breathingEncourage yourself and avoid self-criticism
Methods for Managing StressMethods for Managing Stress
What are some common signs of stress?
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Techniques for managing stress:
Methods for Managing StressMethods for Managing Stress
Progressive Muscle Relaxation – Isolate one muscle group and creating tension for 8-10 seconds, and then let the muscle relax
Mindfulness – Focus on body sensations and breathing
Meditation – Clear the mind of stressful outside interferences by focusing on a single thing, such as a key word, sound, or image
Guided Imagery – Direct thoughts to a safe, comfortable place free of stress such as a beach or garden
Humor Therapy – Use the power of smiles and laughter to aid healing.
Sustainable Management Development Program
Now you have completed this course, you should be
able to:
Congratulations!Congratulations!
Apply the four corner stones methodDevelop and organize presentation contentPrepare and deliver a more effective presentationUse visual aids and supportive materials effectively