Sustainability Report Memoria Sostenibilidad · 3.2.2 Transfer of the REPSOL’s sea terminal 25...

Memoria SostenibilidadSustainability Report2013

32 Sustainability Report 2013

Summary 2013

01 Chairman’s letter 8

02 The port of A Coruña. The Port Authority 12

2.1 Port Authority. Mission, vision and values 14

2.2 Profile and government of the Port Authority 14

2.2.1 Port Authority bodies and dominions 15

2.3 Services in the port of A Coruña and markets spanned 18

2.3.1 Markets served by land 19

2.3.2 Markets served by sea in regular stops 19

03The port of A Coruña and its contribution to sustainable development

20

3.1 Strategic plan 22

3.1.1 Strategic plan for corporate social responsibility 24

3.2 Our stakeholders and their concerns 24

3.2.1Local impact, port/city relationship (PdEi35): esplanade of El Parrote, La Marina and El Baluarte 25

3.2.2 Transfer of the REPSOL’s sea terminal 25

3.2.3 Construction of the outer port breakwater 26

3.2.4 Railway accessibility 26

3.3 The ROBECO-SAM REPORT 27

04 2013 highlights 28

4.1 Economic 2013: highlighted events 30

4.2 Social 2013: highlighted events 30

4.3 Environmental 2013: highlighted events 31

05 The port as a means of wealth generation 32

5.1 Physical planning 35

5.1.1 Delimitation of port use surfaces 35

5.1.2 Accessibility to the inner port 35

5.1.3 Accessibility to the outer port 38

5.1.3.1 Land accessibility (PdEi08) 38

5.1.3.2 Railway accessibility (PdEi08, PdEi22, gRiEn29) 38

5.1.4 industrial land planning (PdEi09) 38

5.1.4.1 Sectorial plan for organization of corporate areas in galicia 38

5.1.4.2 The general Plan for Municipal Organization of Arteixo (PgOM) 38

5.2 Infrastructures 39

5.2.1 The effect of climate change on infrastructures 40

5.2.2 The Urania project 42

5.3 Creating economic and financial value 47

5.3.1 investment in infrastructures 48

5.3.2 Creation of shared value 48

5.4 Relationship with the different economic agents working in the port 52

5.4.1 Operators and licenses and authorizations regarding public property 53

5.4.2 Bulk liquids 53

5.4.2.1 Management focus 53

5.4.2.2 Facilities and concessions 54

5.4.2.3 Main data 54

5.4.3 Bulk solids 54


5.4.3.2 Facilities 54

5.4.4 general freight 54




5.4.5 The port community. Our main collaborators 55

5.4.6 Fishery 55





5.4.7 Cruises 56




5.4.8 Sea-sport facilities 57



06 The port as a means of creating employment 58

6.1 Human resource management 60

6.1.1 Training as a developing ingredient 60

6.1.2 The 180º evaluation system 61

6.2 Employees of the Port Authority of A Coruña 61

6.2.1 Our main value 62

6.2.2 Diversity and equal opportunities 63

6.2.3 Union representation and freedom of association 63

6.2.4 Salaries and social benefits 64

6.3 Training data 65

6.3.1 Training, investing in the future 65

6.4 Health and safety data 67

6.4.1 Occupational risk prevention 67

6.4.1.1 Coordination of business activities (PdES21) 68

6.4.1.2 Training 69

6.4.1.3 investments and expenses in safety and protection 69

07 The port as a means of creating relationships 70

7.1 Communication strategy 72

7.1.1 Channels of communication and collaboration 72

7.2 Relationship with the citizens 72

7.2.1 Press and media watch 72

7.2.1.1 Breakdown by topic: direct link with current affairs in the port of A Coruña 73

7.2.1.1 Balance 74

7.2.1.3 Main themes 74

7.2.2 Promotional activities 76

7.2.3 Complaints and suggestions 78

7.3 Relationship with clients and port community 79

7.3.1 Communication and collaboration with clients and the port community 79

7.3.1.1 Quality of service (PdEi04, PdEi19) 79

7.3.1.2 Promoting quality in operations 83

7.3.2 Commercial activity 83

7.4 Associations and foundations 87

7.5 Agreements, conventions and collaboration protocols 87

08The port’s responsibility in the preservation of its resources

90

8.1 APAC’s environmental management system 93

8.2 EU registry 93

8.3 Environmental code of conduct in the port of A Coruña 94

8.4 Environmental behaviour in the inner port 96

8.4.1 Waste management 96

8.4.1.1 Provision of the commercial waste management service in the port of A Coruña 96

8.4.1.2 Waste management plan for the port of A Coruña 2009-2013 96

8.4.1.3 MARPOL waste 100

8.4.1.4 Abandoned waste produced by vessels 101

8.4.2 Water quality management 101

8.4.2.1 Sounding line at the breakwater in the port of A Coruña 101

8.4.2.2 Hydrologic planning 101

8.4.2.3 Water spills 101

8.4.2.4 The waste water treatment plant at Oza 102

8.4.2.5 Cleaning of water in shared areas 103

8.4.3 Air quality management 103

8.4.3.1 Emissions of s PM10 particles of sulphur dioxide, carbon monoxide and nitrogen dioxide 104

8.4.4 Soil management 106

8.4.5 noise 106

8.4.6 Eco-efficiency 107

8.4.7 Climate change 108

8.4.8 Biodiversity 109

8.5 Environmental performance in the works of the outer port 110

8.5.1 new port facilities in Punta Langosteira 110

8.5.2 Waste management 111

8.5.3 Water quality management 112

8.5.4 Air quality management 112

8.5.5 Land management 113


8.5.6 noise 113

8.5.7 Eco-efficiency 115

8.5.8 Biodiversity 116

8.6 Received complaints (PdEa06) 117

8.7 Expenses and investments for resource protection 118

8.8 Bonuses for good environmental practice 119

8.8.1Bonuses to the fixed rate of reception of waste generated by vessels 119

8.8.2 Bonuses of the rate of actvity and use 120

8.9 Environmental training 121

8.10 Communication strategy 121

09Plans to prevent industrial, environmental and maritime pollution related risks

122

9.1 Accidental hydrocarbon spills and internal maritime plan 124

9.2 Industrial security emergencies (gRI4.11) 125

9.3 Self-protection plans in the inner and outer ports of A Coruña 127

9.3.1 implementation of plans: exercises and drills 127

9.3.2 Self-protection plan for the Port Authority building 129

9.4 Port facilities protection plan and port protection plan 129

9.5 Service and Emergency Control Centre (CCS/CCE) 130

9.6 Port police service 130

10 Principles for the elaboration of this Report 132

10.1 Sustainability Report coverage 135

10.2 Principles for the content definition of this Report 136

10.3 Quality control principles for this Report 137

11 Your opinion is important to us 138

12 gRI index of the report (gRI3.12) 140

13Index of sustainability indicators proposed by the public agency state ports

168

14 Statement on the sustainability report (gRI3.13) 182

9Sustainability Report 20138

Chairman’s presentation

01

Mr. Enrique Losada Rodríguez Chairman of the Port Authority of A Coruña

for the permanent occupation of a plot to the company Hormigones Carral, which regularly receives shipments of concrete, and requests were received for concessions by companies as important for the port as galigrain and TMgA, which will be joined by Pérez Torres Marítima in 2014. The three applications are currently being processed and will guarantee major growth in terms of the activity of Punta Langosteira in the very short term, commencing the transfer of goods from the inner port.

On 8 July the Outer Port received the San Telmo Award from the Association of Civil Engineers of galicia. The association gave the award to the port for being the best civil engineering project, emphasizing its social role, its environmental integration and its effects on the economic development of the region.

The search for greater social and economic benefits for the new Port is one of the main priorities of the Port Authority. With this aim in mind, during the year we have concentrated on promoting the port facilities at commercial level through direct contacts with leading international companies, presenting the extraordinary capacity offered by Punta Langosteira for the implementation of logistics centres and industrial facilities. This commercial process included visits to Colombia and Brazil, where we were

able to verify the interest in the Outer Port, and signed collaboration agreements with the Port Authority of Santa Marta and the Port of Santos, the main ports in their respective countries. Another equally important aspect involved maintaining our collaboration with the Spanish Ministry of Development with the aim of maximising the connectivity of the port, which will complete the operability of the new port facilities.

in terms of the general management of the port, the financial year ended with a downturn in the total goods traffic in relation to 2012, when the best results were obtained in the last five years. This 11% decrease was due to reduced activity by a number of operators due to internal reasons affecting their production centres, especially the technical closure of the refinery, the largest shut-down in the 50-year history of the A grela-Bens complex. This downturn in traffic was not particularly relevant in economic terms, as turnover was similar to that of the previous year, although the financial year did end with losses of 722,000 euros, due to increases in the repayments and financial costs resulting from the construction of the Outer Port. This negative result is in line with forecasts, and is even less than was expected, endorsing the Port Authority’s financial plan for the medium and long term.

The agreement signed with Repsol to transfer the petrol terminal to the Outer Port and the commencement of work on making the Marina a new pedestrian area are the two most important events that occurred in 2013 with regard to the work of the Port Authority of A Coruña. in both cases these are projects that will have a major effect not only on the port, but also on improving the quality of life in the city, in a year which despite failing to be positive in terms of goods traffic, did end with new record figures for sectors as important as fisheries and cruise liners.

The long-awaited agreement with Repsol was signed on the 14 of October in the headquarters of the Port Authority, at an act in the presence of the Minister of Development, Ana Pastor; the mayors of A Coruña and Arteixo, Carlos negreira and Carlos Calvelo; the regional minister of Rural and Maritime Affairs, Rosa Quintana; the executive chairman of the petrol company, Antonio Brufau, and the director of the refinery, Luis Llamas.

As i previously mentioned, the transfer of the petrol facilities from San Diego will be a milestone in the history of the Port and the city. We should remember that the construction of the Outer Port is mainly due to environmental and maritime safety criteria, predominantly the need to remove petrol tanker traffic from the urban port, considering the tragic events caused by the tankers “Urquiola” and “Mar Egeo”.

Reaching this agreement with Repsol was a very complicated task. The initial economic demands of the company for anticipating its transfer to Punta Langosteira were far from those of the Port Authority, as a result of

which negotiations lasted four years, in search of a balanced outcome, which was finally achieved thanks to the favourable predisposition of all of the parties involved and the active collaboration of the different public authorities.

The document that was signed on 14 October defines the schedule and conditions for the commencement of operations with petrol, coke and sulphur in the Outer Harbour, starting in April 2018 or earlier if technically possible. Repsol will invest an estimated 125 million euros in building its quay, terminal, pipe rack and multi-purpose pipeline that connects with the refinery, and will receive compensation totalling 23.9 million euros for moving to Langosteira prior to the expiry of its current concession in San Diego.

This agreement is very positive for the port, Repsol, A Coruña and Arteixo. The level of investment confirms the company’s support for our refinery and our city, guaranteeing the continuity of an industry responsible for hundreds of jobs, and which opens the way for negotiations to transfer the rest of the terminal, completely eliminating the movement of products through the currently existing oil pipeline, the reconversion of the tanker quays and their integration in the urban layout.

With regard to the Outer Port, in 2013 work has continued on the third stage of the project, completing the first stage of the breakwater, at the same time as increasing operations involving the loading and unloading of goods, making it possible to verify the suitability of the docks for storing all types of products. The first permit was issued



information for lovers of water sports, the security forces and the general public.

Furthermore, during 2013 the Port Authority of A Coruña underwent an evaluation by the company RobecoSAM Ag, the analyst of the Dow Jones Sustainability index, with the aim of diagnosing the sustainability practices of the port of A Coruña, based on the requirements of the Dow Jones index. After analysing 17 key points associated with its economic, business and social management, the Port Authority was rated as excellent in terms of its energy efficiency, customer relations and stakeholder management, and good in environmental management and transparency.

The Port Authority team works and will continue to work towards maintaining and even improving these results, offering the maximum quality of service to operators and citizens, with the fundamental goal of encouraging economic activity and the creation of jobs both in the inner port and at the new port facilities in Punta Langosteira.

With regard to port traffic, there were major developments in fisheries and cruise liners, which have a very direct effect on the city’s economy. The fisheries quay of A Coruña received 45,480 tonnes of fresh fish and shellfish, the largest amount registered since 2000, putting it at the forefront of Spanish fishing ports. As a part of its strategy to support the fisheries sector, the Port Authority participated in the creation of the FREMSS Foundation (the Foundation for Minimum Sustainable and Social Economic Performance), which carries out essential work in the area of fishing resources and rationalising the decision-making process at European level.

in the case of cruise liners, the upward trend that began in 2010 continued, with 108 calls and 156,890 passengers, three times the figure from four years ago. For the first time, A Coruña became the leading port on the Cantabrian-Atlantic coast in terms of calls, a result of the promotional activity carried out in coordination with the Tourism Consortium and tour operators, a process that will continue over time.

Visits by cruise liners and the image of the city will improve substantially once the urban regeneration and adaptation for pedestrian traffic of the Marina and Parrote quays is complete. Work continued in 2013 on building the

underground car park and tunnel in Parrote, which had re-commenced in 2012, and work began on extending the underground road in the Marina.

Without doubt, this urban development project will modernise and transform the most emblematic façade of the city of A Coruña. Local residents are already able to enjoy the new Parrote quay, which includes a display of its archaeological remains, and at the start of 2015 this will be joined by the new Marina, completing an area covering 55,000 square metres that will help to stimulate cultural, economic, sporting and leisure activities. Despite the regrettable opposition of certain political groups which received limited support, the project has gone ahead with the active collaboration of the City Council, the Regional government of galicia, the Ministry of Development and the Port Authority.

As regards the relationship between the port and city, in the summer of 2013 an interesting initiative was set underway providing real-time information and forecasts on weather and sea conditions for the beaches of A Coruña and Arteixo. The application, designed for mobile devices, brings together data from the national Meteorology Agency, State Ports, the galician meteorological agency Meteogalicia, and the Port Authority, providing valuable


2.1 Port Authority. Mission, vision and values 14 2.2 Profile and government of the Port Authority 14 2.3 Services in the port of A Coruña and

markets spanned18

The port of A Coruña. The Port Authority

02

1514 Sustainability Report 2013The port of A Coruña. The Port Authority

2.1 Port Authority. Mission, vision and valuesThe main function of the port of A Coruña is to carry out the interchange of goods with origin and destination in the northwest of the iberian Peninsula by means of maritime and ground transportation.

VISION: Our vision (gRi4.8) is to become a major industrial and logistic port in the north West of the iberian Peninsula.

MISSION: To provide efficient services, creating opportunities to improve our clients’ competitiveness and supporting economic development in the area within a framework of sustainable growth.

The target of becoming a specialized logistic landmark for the maritime transit and transfer of goods with origin or destination on the European Atlantic is based on the Port Authority’s STRATEGIC VALUES (gRi4.8): Providing services to the client, guaranteeing the quality of the products and company growth, environmental protection, and providing added value to society and welfare to our workers, acting with honesty and integrity.

These values must be recognizable to all stakeholders of the Port Authority and constitute our commitment towards each of them.

2.2 Profile and government of the Port AuthorityThe Port Authority of A Coruña (gRi2.1) is a public law company (gRi2.6) (PdEi01), with legal status and assets independent of those of the state, and has as its main duty to provide land space and infrastructures as well as to provide general services, so that other commercial agents may develop their business in the port in an efficient and safe manner respecting the environment. its geographic scope (gRi2.5) covers the area within the limits of the port of a coruña’s service area and the zones within the maritime signalling service. its specific regulation is comprised mainly in the Royal Decree-law 2/2011, dated september 5th, approving the consolidated text of the state ports and merchant navy act (hereinafter rdl 2/2011).

The Port of A Coruña has its offices (gRi2.4) at Avenida de La Marina, nº 3, in A Coruña.

The Board of Directors, as a collegiate body, includes the different levels of the corporate and labour union administrations and organizations (gRi4.2, gRi4.3, gRi4.6,

gRi4.7, PdEi02, PdEi03); it is also integrated by the Chairman of the entity and by an ex-officio member that shall be the Sea Captain, and by the following members:

in representation of the general Administration of the State: 3 members

in representation of the Autonomous Community of galicia: 4 members

in representation of the Council of A Coruña: 2 members

in representation of the corporate and labour union organizations and fisheries (gRi4.4): 4 members

Their maximum retributions (gRi4.5) shall be determined by the State’s Public Ports Body.

Allowed to speak but not to vote, the Director of the Port Authority and the Secretary appointed by the Board of Directors are also a part of the Board of Directors.

2.2.1 Port Authority bodies and dominions The governing and managing bodies of the Port Authority are (gRi2.3, gRi4.1):02 The port

of A Coruña. The Port Authority

Management Bodies

in charge of the daily management of the institution and its services, of file processing and approval of the projects of works.

This body assists and informs the Maritime Captain and the general Manager.

general Manager Navigation Council

governing Bodies

He is also the President of the Board.

Directs and manages the port, there are representatives of the different levels of the administrations: Central, Autonomous and Local.

Chairman of the Port Authority Board of Directors

The full list of members of the Board of Directors, whose remuneration is independent of the performance of the organization, can be found in the Annual Report 2010 . (GRI 4.5)

Board of Directors

Maritime Captain

Member: State Attorney

Member: State Ports

Member: Central Administration

President

4 members

2 representatives of the City Council

4 members representing organizations of Companies and workers

Representatives of the Central Administration

Representatives of the Autonomous Administration

Representatives of the Local

Administration

governing bodies

1716 Sustainability Report 2013The port of A Coruña. The Port Authority

Organizational chart of the Port Authority of A Coruña 2013 (gRI 2.3 and gRI 2.9)

The general Manager of the Port Authority forms (PdEi05), for daily management of the institution, a Management Committee in which several managers of functional areas take part. Besides, there are other management support committees, among which we can outline (PdEi06): Works Council (gRi4.4, gRi4.16), Quality, Environment and Health and Safety at Work Committee (CMAS Committee PdEs06), Health and Safety Committee (gRi4.4), Corporate Responsibility Committee (gRi4.4,

PdEs06, gRi4.16, directly reporting to the President of the port Authority), Performance Committee (gRi4.4, PdEs05 within the Port Authority Corporate integrity Programme), Local Commission of Competencies Management, among others.

Port Services Dep. (E. garcía)

Code of Conduct Commission

Chairman(E. Losada)

Director(J.D. Pérez)

Port and Navigation Board

Corporate Social Responsibility

Infrastructures Area

(F. noya)

Operations Area

(S. Roel)

Financial Economic Area

(J. nóvoa)

Strategy and Planning Area

(E. Maciñeira)

Communication and External Relation Division

(R. Castro)

Direction secretary (A. Rey)

Board of Directors

Pro

ject

s an

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orks

Div

. (V

. Baj

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Por

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(J.L

. Suá

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Mai

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Div

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An

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. gon

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iTC

Div

. (M

.J. M

artín

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Pre

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of

occu

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risk

s D

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(J.L

.Pon

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Econ

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Man

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(S. R

amos

)

Pub

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(S. T

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Development of port investments Dep. (L.F. Fernández)

Projects and Works Office Workshops

Maintenance

Upkeep AnS

Port Services

Secuity

PFSOs

Fisheries Office

Public Domain Office

iTC Office Procurement

invoicing

Accounting

Cash Office

Costs

Taxes

Budgeting

Fixed Assets

Register and Archives

general Secretariat

Administrative, commercial and marketing Office

Strategy and Planning Office

Quality and Environment Office

Self-protection Plan

Labour Relations Office

Support Service

Fishery and Asset Management Dep. (E. Blanco)

Sustainability Dep. (A. guerra)

general Secretary Dep. (J. Casás)

Port Development and Commercial Dep. (i. Souto)

Labour Relations Dep. (M.C. Amarelo)

Resources and Processes Unit (M. Braña)

Administrative and Engagement Office (M. Rodríguez)

Commercial Unit (L. Pedreira)

A Coruña

Vigo

Leixoes

Lisboa

FelixstoweRotterdam

Sevilla

Cádiz

Canarias

A weekly block train to Madrid was also established, to serve imported cargo bound for the centre of Spain, as well as to move export goods from the same area through the port of A Coruña.


2.3.1 Markets served by landThe scope of the hinterland (PdEi11) or commercial influence area is:

A Coruña

Rest of the provinces of A Coruña and Lugo

north of the peninsula and Portugal

inner peninsula: autonomous community of Castilla y León.

2.3.2 Markets served by sea in regular stopsThe shipping company OPDR has been operating the “Rotterdam Service”, which links the port of A Coruña with Felixstowe and Rotterdam, on a weekly basis and with optimum sailing times, for both imported and exported goods.

in May 2013 OPDR reaffirmed its commitment to the Port of A Coruña by incorporating a new service, with 1 weekly call to be added to the already existing one, connecting the port with the Canary isles, within five days’ sailing.

2.3 Services in the port of A Coruña and markets spanned

As has been established in the royal decree law 2/2011, the services rendered by the Port Authority of A Coruña (gRi2.2,

gRi2.7, PdEi11, PdEi14, gRiEC6).

Services of the port of A Coruña

Responsibility Services

general The port authority of a Coruña. The beneficiaries are the port users.

Management, coordination and control of the port traffic, significance and beacons of surveillance and security, cleaning, prevention and control emergencies, etc.

Port Private initiative. The Port Authority does not manage them but guarantees that they are covered sufficiently.

Commercial activities that allow for the execution of port traffic operations such as technical-nautical services (pilotage, towage, berthing,), services to passengers, handling services and services of collection of waste generated by vessels.

Commercial and others Private initiative. the Port Authority limits its activity to those activities directly linked to the Port Activity, necessary for the fulfilment of its purposes and, besides, to cover the eventual deficiencies of the private initiative.

Activities of commercial nature that don’t have the qualification of port services but are allowed in the port public domain. For instance, consignation of ships and goods, refueling, etc.

Maritime signalling The Port Authority provides this service from Carboeira headland to Remedio headland. the full list of registered lighthouses and beacons can be found in page 66 of the Annual Report 2010.

Activities of installation, maintenance, monitoring, control and inspection of aid to improve the navigation safety, as well as confirm the vessels location and confirm their movements.

Traffic levels of the port of a Coruña are analysed in the paragraph “Relationship with the different economic agents acting at the port”.

The port of A Coruña. The Port Authority

3.1 Strategic plan 22 3.2 Our stakeholders and their concerns 24 3.3 The ROBECO-SAM report 27

The port of A Coruña and its contribution to sustainable development

03

2322 Sustainability Report 2013The port of A Coruña and its contribution to sustainable development

The Port of A Coruña incorporates sustainability as part of its growth through a strategy aimed to provide social and economic added value both to the port itself as well as to other stakeholders, preserving the resources that make this growth possible.

3.1 Strategic planOn the 5th of november 2008, the Board of Directors of A Coruña Port Authority approved the strategic plan for the port of A Coruña 2009–2013 (gRi4.8, gRi4.9) in its first version.

The port’s strategic plan is based on three fundamental (gRi1.2) strategic lines:

improve the Port’s competitiveness,

Develop an industrial and logistic port, and

Sustainable growth, a transversal line affecting all other strategic targets.

The plan has the following strategic map

03 The port of A Coruña and its contribution to sustainable development

Eco

nom

icClie

nts

Pro

cess

esRes

ourc

es

Foster private initiative participation

Plan and innovate

Optimize use of public domain

Diversify and secure loyalty of traffic

Value proposalimprove the services and operability of the port

increase generation of economic resources

integrate environmental criteria in the use and management of the port

improve infrastructures

Optimize moving operations to new port

increase the offer of land for economic and industrial activities

Develop communication and increase reputation

Develop and update human capital

Develop new technologies

Strategic map of the APAC

Develop and industrial and logistic port

SUST

Ain

AB

LE g

RO

WT

Improve the port competitiveness

And the SWOT analysis has been recently updated as a result of the presentation of the 2014 Corporate Plan.

Environment analysis

Threats Opportunities

AP/P Description S AP/P Description S

T.1 Situation of economic crisis O.1 new planned industrial areas

T.2 no accessibility to the outer port by railway

O.2 Logistic needs of the worldwide hydrocarbon traffic

T.3 Pressure of citizens on the port spaces and activities

O.3 Freeing of land at the inner docks

T.4 great offer of high performance port infrastructures very near

O.4 increase of hinterland bulk liquids through the construction of poliducts

T.5 Uncertainties of the fishery sector O.5 Opportunities of private participation

O.6 increase of the cruise business

O.7 Off-shore development in the north of Europe

Company analysis

Weaknesses Strengths

AP/P Description S AP/P Description S

W.1 important financial effort to face the high necessary investment

S.1 new cruise terminal on concession

W.1 Costs of moving to new basins S.2 Refinery in the surroundings of the port

W.3. Duplicity of handling equipment as a consequence of the beginning of works at the new docks

S.3 Developed environmental management system

W.4 Position in the city centre S.4 Management culture focused on the client and on gaining new traffics

W.5 great dependency on strong clients S.5 Characteristics of the new darsin, draughts, surfaces and fading from the urban centre

W.6 Shortage of critical mass that hardens the implantation of regular lines of general franchise traffic

S.6 Fish market on concession

W.7 Demanding oceanographic conditions in the ouner port

S.7 SoConsiderable experience in bulk solid trafficlicitud de concesión de Application PEMEX concession in the new basin

W.8. Shortage of new traffic generating industries in the surroundings of the port

N S.8 Considerable experience in bulk solid traffic

N

S.9 Agreement signed with Repsol to transfer the petrol

N


nonetheless, the preparation of a new Strategic Plan 2014-2018 needs to be addressed, which, on the basis of our mission and vision, of the current situation of the outer port’s development, of relations between the inner port and the city of A Coruña, of our customers and stakeholders’ expectations, and of the projected financial and economic setting, will establish the general guidelines for the Port Authority’s management over the coming five years.

This new Strategic Plan will undoubtedly have a bearing on the social responsibility plan, which has the following features:

3.1.1 Strategic plan for Corporate Social Responsibility in order to develop the strategic line of sustainable growth which is transversal to all other strategic targets, and to allow for the management of the non-financial risks of the Port Authority (gRi4.9), the A Coruña Port Authority has devised a Strategic Plan for Corporate Social Responsibility, whose targets, integrated within those of the Strategic Plan, are as follows:

Become acquainted with our stakeholders’ concerns

Foster the workers wellbeing

Create social addes value

Technical commitment in our operations, environmental control and management

Safety in freight transit

Eco-efficiency and innovation

Deal with climate changes

3.2 Our stakeholders and their concerns

The Port Authority of A Coruña has identified its stakeholders (gRi4.14, gRi4.16 y 4.17) since 20071 (gRi3.5,

PdEi25):

Clients,

Workers of the Port Authority,

Managing Centres of the State Port System and the Ministry of Development, along with other public administrations and institutions,

Citizens of A Coruña, and

The Port community (service providers, shipping agents, carriers, fisheries sector, etc.).

Starting from them, the Port Authority of A Coruña identifies the relevant issues regarding sustainability, based on an analysis of different information sources both internal and external, counting on the participation of the various areas and services of the Port Authority.

The materiality analyses carried out up to this date, according to the Accountability standard AA1000 APS (2008) (PdEi27), set out the importance of the issues with reference to two main variables: on the one hand, the maturity of the issues in the sector, understood as the level of attention that the companies in the sector pay to any specific issue, and on the other hand, their relevance for the stakeholders, assessed in terms of the level of attention paid by them. in 2011 an analysis was carried out of the news regarding the Port Authority of A Coruña and of the effects on its reputation that took place during that year, with the same relevant elements.


Additionally, the report from the company RobeccoSAM (see the case study on the evaluation of the Port Authority based on the Dow Jones sustainability indicator) has provided elements of utmost interest regarding the concerns and expectations for the port in our setting.

in 2013 a new customers’ forum was set up, and dozens of meetings were held with port users, participating in conferences and seminars which have enabled us to once again identify the principal concerns of our stakeholders, how they evaluate our behaviour, and in which aspects we need to improve as an institution.

As in other editions of this Report, based on this analysis, and considering the risks (gRi1.2) implied in achieving the Port Authority’s goals, the listing of key sustainability issues for the stakeholders of the Port Authority (PdEi27,

gRi4.17, gRiSO9) is as follows:

3.2.1 Local impact, port/city relationship (PdEi35): esplanade of El Parrote, La Marina and El Baluarte Throughout 2013, the works corresponding to the concession for the operation of an underground car park and roadway, as well as an area for construction at ground level on the Parrote Esplanade, were carried out, and will continue in the same during the first few months of 2014.

in September 2013, a new agreement was signed between the Port Authority, A Coruña City Council and the galician infrastructures Agency to finance the work on the underground roadway.

in this setting, and to complete the development of the Parrote area, in July 2013 the Port Authority of A Coruña issued a call for tenders for “revitalising the historic structures in the Parrote area”. This project includes refurbishment and reinterpretation work on the ramparts and walls found in the area, as well as the upgrading of the ground floor premises along the Promenade.

The contract was awarded to COPCiSA S.A. and work got under way in December 2013, and was scheduled to be completed in spring 2014.

in order to implement the actions planned for the Marina Harbour, in October 2013 an addendum to the agreement that A Coruña City Council and the Port Authority entered into in 2012 was signed. This addendum covers the funding for the work on the underground roadway and the development of the Marina Harbour.

in line with the above, the Port Authority of A Coruña invited tenders for work on the underground roadway in the Marina Harbour, and the contract was awarded to the Temporary Joint Venture comprising S.A. de Obras y Servicios COPASA and CiViS gLOBAL S.L.

Work got under way in December2013 and is scheduled to be completed early in 2015.

The call for tenders and the commencement of works corresponding to the development of the Marina Harbour are scheduled for 2014. The work is to be carried out early in 2015.

3.2.2 Transfer of the REPSOL’s Sea Terminal On 14 October 2013, Repsol and the Port Authority signed the agreement which includes the commencement of the transfer of the oil company’s sea terminal, from its current location on the San Diego Quay to the new facilities in Punta Langosteira.

As reflected in the document, Repsol will transfer all its oil, coke and sulphur traffic, which accounts for 60% of its entire traffic in the Port of A Coruña, to Punta Langosteira before 14 April 2018. The remaining 40%, corresponding to petrol and other refined products, will be negotiated at a later date.

in order to carry out this initial transfer, Repsol will build a 30,000 m² terminal in the Outer Port, as well as a jetty for private use, a rack of pipe lines which will connect the jetty to the terminal, and a multiple pipeline which will connect the port facilities with the Bens Refinery. The agreement also includes a possible extension of the terminal by an additional 285,000 m² (the current terminal in the inner port covers 98,323 m²).

1 In 2007 the Social Responsibility Committee undertook the identification of its stakeholder groups through a detailed analysis of different sectors of the public (GRI4.15, GRI4.16, PdEi31) to be addressed, on the basis of a sociological study, as well as observing the complaints filed in the Port Authority Registry and the requests made to the Port Authority via the Press and Internet.


Repsol will receive compensation totalling €23.9 million for bringing forward its transfer to Punta Langosteira, nine years before its current concession runs out, and will assume an investment of €124.6 million in the work required to commission its facilities in the Outer Port.

The agreement with the oil company is of great significance for the Port and for the city, since it achieves the goal of moving the crude oil traffic away from the urban quays, while also paving the way for the decommissioning of the land around the San Diego Quay.

3.2.3 Construction of the outer port breakwaterAmong the agreements reached with State Ports in the 2014 Business Plan, which was approved on 10 July 2013, is a €47.5 million investment for the construction of

a breakwater (PdEi08) needed to render the outer port fully operational. Tenders will be invited at the end of 2014, and the breakwater is due to be commissioned in 2015.

3.2.4 Railway accessibilityin October 2010, the Ministry of Promotion commissioned the drafting of the study report on rail access to the Outer Port of A Coruña (PdEi08). Work on drafting the same continued throughout 2012 and 2013. The study report is due to be made public in the third quarter of 2014 and the approval thereof, as well as of the Environmental impact Declaration, is scheduled for 2015.

Other concerns of our stakeholders (gRi4.17), as well as the commitments of the Port Authority towards them are presented throughout this Sustainability Report.


CASE STUDY: assessment of the Port Authority according

to the Dow Jones sustainability index

The Dow Jones Sustainability index was created 1999, around the companies quoted on the new York Stock Exchange, and is currently the index used by the world’s top listed and non-listed companies to assess their commitment with the sustainability of their economic, social and environmental setting.

The analysis was conceived as an endorsement for attracting large clients and international investors, above all in the medium and long-term, who are seeking to identify, in terms of sustainability, those companies in which to place their faith.

The Port Authority of A Coruña is the first public port body in the world to subject itself to the Dow Jones Sustainability index, obtaining highly positive results. Subsequent to the analysis of 17 aspects linked to economic, business and social management, the Port Authority of A Coruña has achieved a rating of outstanding in energy efficiency, customer relations and stakeholder management, and very good in environmental management and transparency; the Port Authority has certainly benefited from presenting its results in the social, economic and environmental settings through its sustainability reports, and it was the first European port to receive a gRi A+ rating from the global Reporting initiative organisation. The mean rating was 65 points, 12% up on the overall mean for organisations in the industrial transport sector subjected to this analysis.

As the chairman of the public body in A Coruña pointed out, this is a question of “knowing what we are doing well and where we have to make improvements” and of “working with our customers in the very areas which concern them”. in fact, many of the port’s current customers share the goal of accessing these indexes, and companies such as Pemex, Repsol and Abengoa are evaluated by and use Dow Jones Sustainability criteria to develop their plans of action.

As has already been mentioned, this evaluation is vital for the Port Authority, since it acts as an endorsement for attracting new long-term investors for the Outer Port, and provides a distinguishing value, as the only public port entity in the world to access this index. “Our port’s mission is to mark the difference, through both its characteristics and its management model”, stressed Enrique Losada: “the ground-breaking initiatives being carried out by the Port Authority dovetail perfectly with the objective of designing, with a forward-looking approach, an infrastructure that is vital for promoting the development of galicia”.

The index analyses criteria in three fields: economic, dealing with matters such as crisis and risk management, codes of conduct, and the management of the supply chain; relationship with the environment, evaluating environmental management, climate change strategy and energy efficiency; and social, analysing indicators referring to the company’s human resources, customer satisfaction and the stakeholders that interact with the company.

3.3 The ROBECO-SAM reportThroughout 2013 the Port Authority of A Coruña was subjected to evaluation by the company RobecoSAM Ag, an analyst for the Dow Jones Sustainability index, with a view to conducting a diagnosis of the Port of A Coruña’s sustainability practices, in accordance with the requirements of the Dow Jones Sustainability index.

2013 Highlights04

4.1 Economic 2013: highlighted events 30 4.2 Social 2013: highlighted events 304.3 Environmental 2013: highlighted events 31

3130 Sustainability Report 2013Highlights

Throughout 2013, the Port Authority of A Coruña focused its investment efforts on finishing off the protection work for the gas natural Fenosa inlet being carried out in the Outer Port, the result of the application of and compliance with a number of the measures included in the Environmental impact Declaration, configuring the first 400 m of the breakwater, or west quay, which will provide the port facilities at Punta Langosteira as a whole with optimal operating conditions in the new harbour.

On 14 October 2013 the agreement dealing with the traffic of crude oil in a new concession in Punta Langosteira was signed with Repsol, which, along with

concession applications from the principal operators in the Port of A Coruña, is a significant boost for the Outer Port in Punta Langosteira.

it is also worth noting that during the fiscal year 2012 the austerity plan has been complied with, both in expenses as in investment matters, within the terms and scope stablished by the government of the State as well as complementary measures of the Ministry of Development notified by the Ports of the State, and included both in the Budget Law as in its complementary regulations, with the purpose of reaching the deficit goals foreseen for the periods going from 2010 to 2013, both included.

Taking into account the general economic setting in 2013, of particular relevance were the efforts made by representatives of the Port Authorities and leading trade union organisations which resulted in the extension of the second State Ports and Port Authorities Collective Agreement, on a state level, until 31 December 2015, putting an end to the demonstrations and partial strikes of the previous year, contributing to the stability of the state port system, and thus strengthening its image and that of the professionalism of its workers.

in the line of work embarked upon for the diagnosis of the internal communication plan, the Port Authority made a concerted effort in the design of the corporate intranet, thus completing the development of the internal iPuerto application, providing workers with relevant information on support tools to assist them in their daily work.

Lastly, with regard to training, once again in 2013 the active participation of workers in detecting training needs resulted in the consolidation of this line of training through

04 Highlights

4.1 Economic 2013: highlighted events

4.2 Social 2013: highlighted events

Both the environmental monitoring of the work of “Protection of the gnF intake and the use of infrastructure is in Punta Langosteira” consisting of the construction of two quays, of 500 m (outer) and 300 m (inner), respectively, to guard against the possible silting up of the cooling water intake for gas natural Fenosa’s Combined Cycle Plant, as the consolidation of the ports environmental management through the EU Eco-Management and Audit Scheme (EMAS), renewed on 5 november 2013, were relevant elements in the Port of A Coruña’s environmental management.

The poor results obtained in waste segregation, which dropped from 63% in 2010 to 24% in 2012, posed the need to radically alter the approach to the management thereof within the port. Thus, with the general service being limited to the habitual cleaning of common onshore and offshore areas, the decision was taken to transfer both the real costs and the responsibilities of the management thereof to the producers of waste in the service zone of the Port of A Coruña, through the approval, by the Port Authority’s Board of Directors on 21 February 2013, of the “Specific conditions for the

provision of commercial waste management services in the Port of A Coruña”, which would enable waste management companies to be authorised to conduct this activity in the inner and outer ports of A Coruña. The aim is to transfer the economic benefits of reducing, reusing and recycling waste directly to the producers themselves, thus penalising poor environmental behaviour. These commercial waste management services came into operation at the end of the year, owing to which it will not be possible to ascertain the real results of their coming into operation until 2014. At the time of writing this report, the results are extremely encouraging, in terms of both the increase in the separation of waste, as in the generation within the port of different lines of work-related with the reuse and recycling of the waste collected.

4.3 Environmental 2013: highlighted events

the virtual classroom, particularly in the e-learning format, thus allowing workers to progress professionally, taking full advantage of the management by competences procedure incorporated into the State Ports and Port Authorities Collective Agreement.

The year 2012 has also been marked by a policy of expenses restraint imposed by the government, and resulting in substantial reductions of social benefits and retributions to the workers.

05The port as a means of wealth generation

5.1 Physical planning 35 5.2 Infrastructures 39 5.3 Creating economic and financial value 475.4 Relationship with the different economic agents

working in the port52


05 The port as a means of wealth generation

5.1.1 Delimitation of port use surfaces “Modification no. 1 to the PUEP. new Port Facility in Punta Langosteira”, was approved by a Ministerial Decree dated the 6th of June 2012, published in the Official Bulletin of the State on the 18th June.

immediately, and with the purpose of incorporating the water surfaces of the new basin’s entrance channel, according to the manoeuvrability studies carried out on the Ría of Ares, to ensure anchoring of those ships that await their entrance to the port, and carry out certain modifications to the inner Port, in order to adapt it to the new Law of Ports, the document “Substantial Modifications to the Delimitation of Port Use Surfaces of the Port of A Coruña” was drafted. This document was initially approved in the meeting of the Board of Directors held on the 10th of October 2012, beginning its processing that currently continues, the Ministerial Decree.

5.1.2 Accessibility to the inner port The current port of A Coruña has railway access by means of the San Diego railway station (PdEi22) and road access as it is connected with Highway AP-9 (Highway from the Atlantic A Coruña- Vigo), A-6 and Ag-55 (Highway ACoruña-Carballo) and the A-6 Expressway (Expressway from north-West A Coruña-Madrid).

in 2013 ithe railway moved 985 tonnes of merchandise, 8.42% of the total freight, reducing the values of 2012 and due to the reduction of coal traffic. Likewise, of the 11700463 tones flowing through the port, 6,429,237 (the 54,95%) were through pipelines (98% of the moved liquid bulk). There were, however, ro-ro (loading and unloading on rollers) (PdEi23).

Shown below is the evolution of the tonnes of freight moved by railway from and to the port of A Coruña (PdEi24).

5.1 Physical planning

Tons moved by rail

1,500

500

2,000

1,000

020082006 20092007 2010 20142011 2015 20182012 2016 20192013 2017 2020

Illustration 1. Evolution of the tonnes of freight moved through the port of A Coruña by railway means.89

6

383

357

1,594

859

899

606

985

1,600

1,907

3736 Sustainability Report 2013The port as a means of wealth generation

Road access map


5.1.3 Accessibility to the outer port

5.1.3.1 Land accessibility (PDEI08)

in October 2010 a tender was awarded to build an access road to the Outer Port of A Coruña in order to connect it with the Ag-55 Motorway. Those works are foreseen to end during the first quarter of 2014.

The Ministry of Development is also drafting a background study to extend the access road to the Outer Port, from the Ag-55 Highway up to its connection with the northwest A-6 Motorway or the extension to the Third Ring, the AC-14.

5.1.3.2 Railway accessibility (PDEI08,

PDEI22, GRIEN29)

Railway construction work is in a lesser advanced phase. Railway access points to ports of general interest of the State also fall under the jurisdiction of the Ministry of Development via the general Directorate for Railway infrastructures (drafting background reports, preliminary studies, project studies and others) and the Corporate Railway Public Body ADiF.

On October 2010 the Ministry of Public Works awarded the drafting of a background report regarding rail access to the Outer Port of A Coruña. During 2013 this drafting has continued.

Approval of the report is expected during the first semester of 2015.

5.1.4 Industrial land planning (PDEI09)

5.1.4.1 Sectorial plan for

organization of corporate areas

in Galicia

This Sectorial Plan establishes the generalities described in the Directives for Organization of the Territory regarding establishment of corporate areas and industrial building areas. On December 2010 the galician institute for Dwellings and Land has awarded this Sectorial Plan of Organization of Corporate Areas that shall establish, delimit and analyse the land where corporate areas may be established, adjusting the availability of said land to the existing demand and market conditions. During 2011 the drafting was developed, consultations initiating during early 2012. Throughout 2013 different meetings between the Plan’s promoters and the Port Authority have been held, with the purpose of incorporating a series of surfaces next to the port.

5.1.4.2 The general plan for

municipal organization of Arteixo

(PGOM)

During the year 2013 the works of the general Plan for Municipal Organization of the Council of Arteixo were continued.

The port as a means of wealth generation

5.2 Infrastructures

The infrastructures of the port of A Coruña are described in the sub-section “Sea Commerce Facilities” of the 2013 commercial report (PdEi07). Those performed in 2013 are described in the chapter “Brief description of the most important works” of the commercial report 2013.

Both of them (PdEi08) highlight in the Outer Port as Works completed in 2013, the project to protect the gnF water inlet and improvements in the use of infrastructures in Punta Langosteira, in order to ensure correct operation of

the water inlet of the Sabon Thermal Central, as set forth in the Environmental impact Statement approved on 23rd of February 2001 by the general Environment Secretariat, by means of two embankment dams, one on each side of the water inlet in order to protect it from potential entrance of materials.

This Project is co-financed by de Cohesion Fund of the European Union.

Similarly, in 2013 the works corresponding to the execution of a canal on the Esplanade alongside the quay was started, to collect any overtopping waves and drain them through the Transversal quay, thus protecting the facilities deployed in the setting.


it is worth mentioning that the Outer Port of A Coruña was the recipient of the 2013 San Telmo Award for the best galician civil engineering project (gRi2.10), from the Professional Association of Civil Engineers of galicia. During the award ceremony it was stressed that “the Outer Port is a project of undeniable excellence, despite the obstacles that had to be overcome, many of which concerned its technical viability, since this work was at the vanguard of civil engineering and posed a challenge unprecedented on an international level, it being the result of a collective ambition, of institutional collaboration, of support from the business sector and social backing from a city with close links to its port”. it was also highlighted that “the port is at the cutting edge, with characteristics in terms of infrastructures, drafts, accesses, geo-strategic location and industrial which make it a benchmark among Atlantic ports and project it as one of the great logistics nodes and points of entry in Europe imports and exports from the principal axes of the international market”.

Worthy of note in the inner port was the commencement, at the end of 2013, of the work on the underground roadway in the Marina harbour; this project entails the underground re-routing of the roadway which currently runs alongside the Marina harbour quay, on the A

Coruña sea front. Partly subsidised by A Coruña City Council, through the agreement between the Council and the Port authority of A Coruña to develop mobility in the Marina Harbour and Parrote Quay, this project will eliminate surface traffic from the Marina harbour, the principal seafront in A Coruña’s port area, radically improving cruise ship tourists’ first impression of the city, and reclaiming new urban areas to be earmarked for commercial and leisure use, allowing compatibility with port uses.

5.2.1 The effect of climate change on infrastructures As has been explained in other editions of this report, in general terms, the projection for the average raise of the sea-level in Spain due to climate change for the year 2050 gives a minimum value of 15cm, in accordance with the figures offered in the Fourth Evaluation Report of the iPCC (intergovernmental Panel on Climate Change).

On the galician coast, it has been noted that wave energy tends to increase between Estaca de Bares and Finisterre,


especially during extreme events, which can end up affecting the stability of dikes of the sea structures in galicia in this area. At the outer port, given the magnitude of the infrastructure, whose main layer is formed by more than twenty thousand 150 tonne concrete blocks, the modification of the maritime climate is not expected to produce any significant effect on the infrastructure (gRiEC2).

The final report on “needs of the principal infrastructures network in Spain to adapt to climate change” was submitted in September 2013. This report confirmed that “in all swell simulations along Spanish coasts for the different scenarios relating to the 21st-century there are moderate variations in significant wave height (the significant height is equivalent to approximately the mean height of the highest third of waves) on the Atlantic coast, there being a general trend towards a slight decrease”. With regard to the wind, it is stated that “generally, no significant changes in surface wind intensity are predicted until the end of the century. From an analysis of the regionalised data available, it can be seen that there is a trend towards (…) a reduction in the wind velocity and maximum gust velocity, except in summer, when there is a trend towards an increase, albeit moderate, especially in areas of galicia”.

With regard to sea level, “certain figures that are being considered for the 2050 Horizon point to minimum increase in the sea level of 15 cm”, in line with the orders of magnitude referred to in the aforesaid 4th iPCC Assessment Report. This rise could improve the inner port’s operational conditions, which may currently be suffering from access restrictions owing to an insufficient draft at low tide, or mooring limitations for certain vessels on docks with tight drafts; the influence thereof in the outer port, taking into account the drafts of this harbour, is negligible, except for the increased frequency and intensity of waves washing over the sea wall, the influence of which in the harbour at Punta Langosteira, whose breakwater was designed to deal with overtopping, would be very limited.

Another consequence which could affect both ports could be increased internal agitation, as the incident swell arrives with a deeper draft.


in the setting of research projects associated to the “Project for the Protection of the gnF intake and the use of infrastructures in Punta Langosteira” (PdEi33), the decision was taken to undertake a project in partnership with the Breakwater Joint Venture2, from December 2012 until February 2013, with a view to obtaining functional relations (setting options) between the variables linked to swell, tides and the wind and the movements of the Urania Mella, a vessel moored on its transversal quay. The availability of this 3000-tonne dead weight anti-pollution vessel, and the facilities provided by its owner, the shipping company, Sertosa norte, offering the use of the vessel for over two months, meant that it was possible to monitor its movement under different meteorological scenarios, obtaining invaluable information on the real operability of the outer port prior to the construction of its breakwater.

in addition to the measurements taken on the Urania Mella, records were taken of the movements of the vessels operating on the Port’s Transversal Quay during January and February (BBC Konan, BBC Vermont and Santa Elena).

in order to correlate the behaviour of the Urania Mella with the meteorological conditions during the measurement campaign, the meteorological instruments in the Outer Port were supplemented with 3 pressure sensors and 2 AWACS, which, along with the port’s habitual instrumentation, made it possible to provide a detailed characterisation of the inner harbour’s dynamics.


2 SATO, DRAGADOS, Arias Hermanos, DRACE.

5.2.2 The Urania project

The principal conclusions of this project were as follows:

With regard to short-period wave agitation

Throughout the measuring campaign, the harbour’s satisfactory behaviour with short-period waves was observed.

During this period, no significant wave height values in excess of 1 metre were measured at the measuring points. it must be taken into account that the campaign was energetic and typical of winter in the Outer Port.

The parameters with the greatest influence on the internal propagation process is swell direction and wave height.

With regard to the propagation coefficient values measured, these ranged between 0.1 and 0.4, depending on wave direction and height.

As result of the data analysis, a series of transfer functions were performed, relating the wave height at the buoy with the wave height inside the harbour at different points (Miros Radar Tide gauge, AWAC on the quay, Pressure sensor 01 and Pressure sensor 02, see image), obtaining acceptable setting values (0.89-0.94).

Similarly, a tide-related agitation pattern was detected, whereby at low tide the agitation decreases, and at high tide it increases. This effect is accentuated and detected more easily during periods of storm surges or spring tides. Calculating the spatial distribution showed that this effect is produced throughout the entire harbour, and may be due to the energy of the swell which, once reflected on the contiguous coastal area in the port, enters the harbour and is trapped inside. The construction of the breakwater will reduce this phenomenon.

Another effect detected during the project was variability in swell direction at the harbour mouth. Variations of ± 20° in swell direction were detected over a short time period, with the direction of the swell at

the buoy (forcing) remaining constant. According to the analysis carried out, it is believed that this effect was due to a reflection of the swell on the coast and the port itself. This reflected swell (which is greater at high tide during spring tides and storm surges) returns to the measuring point with a different direction, resulting in a deviation in the swell direction for the total swell measured with respect to the purely incident swell. With the construction of the breakwater, this phenomenon will be reduced.

The importance of the “SW” wind as a generator of local swells within the harbour was detected, although for a short period. With the construction of the breakwater, this phenomenon will be reduced.

ThE URANIA PROJECT


With regard to long-period wave agitation

Taking the field campaign as a reference, events with low frequency energy concentration were identified. These events are associated to storm situations with short-period waves. The period detected for long waves was between 102 and 146 seconds.

These low-frequency energy events were associated to possible resonant modes, according to the theoretical resonance study carried out, taking into account the tide level at which the occur. Two oscillation modes were found which coincided with the response measured in the field.

The currents within the harbour were also analysed during these two events. An increase in the velocity of the current was detected in the vertical plane, which could be associated to a long wave movement. nonetheless, the magnitude of the associated currents is low (0.20 m/s).

With regard to wind

The prevailing direction for winds measured during the field campaign was SW, with wind speeds up to 80 Km/h (43.2 knots).

This wind sector coincides with the orientation of the harbour mouth, which along with fetch lengths of 5 to 7 Km, acts as a generator of local swell. During the field campaign, significant wave heights for wind swell lower than 1 m were measured, the significant wave height for the ground swell being 0.8 m (1.3 m in total??? ), in the same sea state. The construction of the breakwater will reduce the extent of the fetch, protecting the harbour from its effects.

With regard to currents

A direct relation was found between the intensity of the current measured and the wave height at the buoy, which makes sense if one takes into account the velocity distribution with the depth in the ground swell.

With respect to the currents measured with the quay sensor, the mean integrated velocity in the vertical plane was 0.046 m/s, reaching a maximum value of 0.26 m/s. At this point, the currents run parallel to the quay (nW-SE).

On the surface there is a prevailing direction, parallel to the quay, with the most probable and intense direction being nW. This effect was reduced with depth, until

reaching the bottom, at which point it was observed that the current ran in all directions, although nW effect was still the most intense.

in the case of the AWAC located in the harbour, the current intensity was greater, the mean integrated velocity in the vertical plane being 0.067 m/s, reaching a maximum value of 0.67 m/s. With regard to directions, the range of directions recorded by the AWAC in the Harbour was clearly greater. Thus, on the surface, all possible directions appeared with the same intensity, with the second quadrant being the most probable. nonetheless, as the depth increased, the first and fourth quadrants lost ground in both intensity and probability, until at the bottom, one could say that the most probable direction was SW. nonetheless, the most intense were still found the second quadrant, SE.

With regard to the analysis of the movement of the vessel

The height of the short-period wave inside the harbour was found to be the principal force behind of the movements recorded for the Urania Mella and the other vessels.

The correlation between the behaviour of the moored vessel and the height of the short-period wave swell recorded by the buoy outside the port is much lower than the correlation with the wave height inside the harbour, although the trends were similar.

no significant increases were observed in the different movements of the Urania Mella owing to the long-period wave phenomena identified during the measuring campaign. nonetheless, it should be mentioned that the Urania Mella was at a node of the harbour’s oscillation modes detected in the study of its dynamics.

At high tide, the rotations recorded increased considerably in relation to the situation at low tide, with this phenomenon being more important in spring tides. This phenomenon is due, in the main, to the increase in internal agitation at high tides.

During the measuring campaign in other boats, the movements of swaying, drifting, heaving and rocking were identified as the most restrictive from in terms of the vessel’s operation.

notable variations in the movements of the boat were detected in a number of very short time periods. This variation may be due to changes in the direction of the incident swell, which was confirmed with the temporal series of swell direction recordings using the AWAC located in the harbour. As mentioned above, the origin


of this variability in swell direction within the harbour may be due to the reflection of the swell on the coast, an effect which will effectively disappear with the construction of the breakwater.

Similarly, variation of the movement of vessels was detected along the Transversal Quay for similar sea states. in this case, the origin lie in the process of the diffraction from the head of the seawall and the T-dock, which act as originators of waves, giving rise to an oblique incidence along the Transversal Quay. This oblique incidence was variable along the Quay, increasing from north to south.

Thus, it can be said that, according the instrumentation campaign for the dynamics and movement of the vessel, two phenomena of different types were detected which affect the incidence of the short wave swell along the Transversal Quay. One of these arises from the reflection

of the swell on the coast, and the other from the diffraction of the swell at the head of the seawall and at the T-dock. it should be mentioned that the oblique incidence gives rise to greater drifting movements, which are more difficult to restrict in the case of a continuous quay like that under study (given the difficulty of providing effecting breast lines).

With regard to mooring lines

With the layout of mooring lines used on the Urania Mella, a high level of dispersion was noted between the tensions recorded on the different lines.

Different patterns of behaviour were observed for the mooring lines with incident swell and with regard to the relationship with the boat movements recorded.


Thus, there is no clear correlation of the tensions in the mooring lines with the swell or with the movements. This is due to the variation in the mooring conditions over time, which modifies boat-mooring line system’s response to external factors.

With the instrumentation on the mooring lines of the Urania Mella, the importance of the proper layout thereof was verified, and the proper initial pre-tension ensured, in order to striking an optimal balance between the movement of the vessel and the tensions.

Having completed the measurement campaign, and with the aim of complying with the project’s objective of providing a calibrated numerical tool, with which to analyse un-recorded situations (different vessels, different meteorological conditions, different mooring layout, etc.), this has been selected as the numerical model for calibrating the Ship-Moorings program, which reproduces the behaviour of a specific berthed vessel, under the combined action of wind, swell and current.

Through the spectral analysis, and from the results of the simulations performed with Ship-Moorings, it is shown that by increasing the rigidity of the system (either by increasing the number of lines, or increasing the pre-tension in the system, or by increasing the length of the lines), the effect thereof on the vessel’s response will only

be noted in the degrees of freedom on the horizontal plane: Roll (longitudinal), pitch (transversal) and yaw (turn on the plane). in the case of swaying, this action may have a certain effect (although the greatest influence is due to its coupling with pitching).

Forecast of operability

The swell prediction data from the OPPE were compared with the recordings at the buoy, there being a high correlation in the case of wave height (0.94-0.95)

A methodology for generating a highly reliable multi-variable linear model based on the measurements taken has been developed. Using the maritime forecast (swell and wind) the movement of the vessel can be predicted in a similar way to those recorded with instruments during the measurement campaign. This is a highly useful operational tool for the port. During the preparation of the model, the most relevant variables were identified and a predictive formulation with high adjustment quality was developed.

After establishing admissible amplitude criteria, the operability of the berth can be evaluated precisely (combining limit swell and wind with local maritime climate data).


5.3 Creating economic and financial value Figures for the profit and loss account during the last eight years are as follows (gRi2.8, gRiEC1, gRiEC4):

Profit and loss account

gRi2.8, gRiEC1, gRiEC4, PdEe01, PdEe02, PdEe03,

PdEe05, PdEe06, PdEe07, PdEe12, PdEe132006 2007 2008 2009 2010 2011 2012 2013

net Operating Revenue (nOR, thousands €) 21,701 23,128 23,408 21,826 21,337 22,293 25,483 24,716

net Operating Revenue (thousands €/employee) (PdEe12) 129 134 136 123 121 126 137 140

Return on assets (PdEe01) 6.47% 1.14% 4.10% 2.11%

Debt service (PdEe03) 17.49% 7.27% 100.03% 76.72%

Operating Expenditures (thousands €) 18,467.00 18,244.00 25,836.00 29,383.00

inactive assets, presented as the percentage of the net book value on the total average net assets (Article. 157 RDL 2/2011). (PdE04)

0.00 0.00 0.00

Relation between operating expenditures and operating revenue (PdEe05)

86.55% 81.84% 101.39% 118.88%

EBiTDA (thousands €) (PdEe02) 10,920 12,163 13,976 11,398 11,658 13,236 19,937 20,167

EBiTDA (thousands €/thousands t deployed, PdEe02) 0.79 0.85 1.09 0.96 0.95 1.13 1.52 1.77

EBiTDA (evolution regarding the previous fiscal year, PdEe03)

-4.01% 11.40% 14.90% -18.40% 2.28% 13.54% 50.63% 1.15%

EBiTDA (thousands €/employee APAC, PdEe13) 66.19 70.72 81.26 64.40 139.62 74.78 107 115

Other operating expenditures (thousands €) 4,753 4,739 5,881 5,536 518 5,362 4,936 4,986

Total salaries and wages (thousands €) 6,086 6,604 6,948 6,987 6,906 6,712 6,358 6,803

Cash flow (thousands €) 13,894 15,373 14,647 10,990 9,456 8,605 8,421 8,269

Corporate gDP (thousands €) 19,98 21,977 21,595 17,977 16,362 13,411 12,997 13,233

Operating profit (thousands €) 4,561 6,364 7,079 4,781 17,647 10,664 5,666 3,225

net earnings (thousands €) 7,142 9,072 8,900 5,674 23,667 17,254 2,053 -722

Public investment (thousands €) (gRiEC4, PdEe06) 32,644 64,013 104,111 115,128 158,929 103,301 28,211 14,851

External investment (thousands €) (PdEe07) 6,933 13,348 10,933 2,130 480 640 4,008 14,131

Ratio (public investment /external investment) (PdEe07) 21.24% 20.85% 10.50% 1.85% 0.30% 0.62% 14.21% 95.15%

Evolution of public investment borne by Port Authority in relation to the cash flow (PdEe06)

234.95% 416.40% 710.80% 1047.57% 1680.72% 1200.47% 335.01% 179.60%

Evolution for, at least, the last three years of the renovation of asset, presented as the ratio of the annual volume of investment in relation with the average net assets (PdEe08)

Evolution of income by occupation ratio in respect of the nOR (PdEe09)

17.30% 17.68% 19.85% 23.44% 23.97% 21.51% 19.46% 21.79%

Evolution of income by ratio of activity in respect of the nOR (PdEe09)

5.54% 6.07% 7.50% 10.24% 8.84% 7.55% 7.58% 7.18%


Turnover rose to 24,716 thousand euros, down by 3.10 % on the previous year. in 2013, debt servicing3 (PdEe03) was 76.72 %, and the ratio between operating expenses over operating income (PdEe05) was 118.88%.

Earnings after tax for the financial period totalled -€722 thousand. The earnings for the financial period, which were negative, succeeded in reducing the estimate of forecast losses by approximately €2.46 million, given that the forecast envisaged losses totalling €3,185 million. negative annual earnings forecasts at least until 2016.

in the profit and loss account, apart from the aforesaid 3% fall in the turnover figures, linked to the downturn in port traffic, worthy of special mention within the different types of income is the increase in subsidies received, owing to the registration of the Outer Port in Punta Langosteira, which also accounts for why the amount of fixed asset depreciation increased in expenditure, given that the inclusion thereof into fixed assets in use took place in April 2012, with only the amount for the remaining months being transferred to the result, while in 2013 the full annual amount calculated was transferred. With regard to the financial result, both revenue and expenditure fell, owing principally to the fall in interest rates.

The Port authority of A Coruña receives subsidies from the European Cohesion Funds, more specifically from the Cohesion fund programmes from the 2007-2013 and 2000-2006 operational programmes, earmarked for financing initiatives related with the environment and infrastructures. Throughout 2013, and once the final report on the 2000-2006 programme was completed, the Port Authority of A Coruña received a final payment of €51,507,944, thus closing the programme. in addition, the final payment of €1,134,389 from the ERDF 2000-2006 programme was received, with the aforesaid programme also now being closed, and there are no outstanding subsidy payments to be received from said programmes.

During 2013, European subsidies from the aforementioned programmes accrued, as non-refundable capital grants, for the sum of approximately €5.869 million, for the funding of projects under way by the Port Authority of A Coruña, the most salient being the work for the protection of the gas natural Fenosa inlet being conducted in the Outer Port, derived from the application

of and compliance with part of the measures appearing in the project’s Environmental impact Declaration.

On 18 October 2013, the Council of Ministers approved the granting of an extraordinary loan to address the payment of final court rulings annulling settlements for tariffs charged by the Port Authorities. Thus, and when at the beginning of 2014 the settlement payments are made, the Port Authority of A Coruña will have practically drawn a line under the T-3 problem, with outstanding principals totalling €85 million pending payment.

5.3.1 Investment in infrastructuresThe total investments executed (gRiEC4) throughout the fiscal year totalled 28.21 million euros.

5.3.2 Creation of shared valueSince the 2010 edition, the Port Authority’s sustainability report has included a section on evaluating the creation of shared value with the companies contracted by the Port Authority. in this 2013 report, subsequent to the commissioning of the outer port, there is a need to study the application of the powerful concept of strategic planning within the Port Authority’s commitment to social responsibility. The creation of shared value4, “creating economic value in a way that also creates value for society by addressing its needs and challenges”, is an optimal way of assuming the Port Authority’s responsibility in light of the impact that its decisions and activities has on society and on the environment5.

Applying the same to the port, within the value chain or, in our case, within the logistics value chain, one of the Port Authority of A Coruña’s objectives is to maximise the capacity and diversity of maritime goods transport, minimising the associated costs (port charges, handling costs, civil and environmental liability insurance, etc.). With regard to this classic premise of creating value, the Port Authority’s commitment is not to redistribute profit obtained through the transit of goods in the social


3 Debt servicing, expressed as (100 x (repayments + interest) / (cash flow + interest).

4 Porter, M. and Kramer, M. (2006), “Strategy and Society: the link between competitive advantage and Corporate Social Responsibility” Harvard Business Review, December, 2006, pp. 78-92. Porter, M. and Kramer, M. (2011), “Creating Shared Value. How to reinvent capitalism –and unleash a wave of innovation and growth” Harvard Business Review, January and February, pp. 1-17.- The words in inverted commas quoted from this article.

5 ISO 26000:2010, Guide on social responsibility.

and environmental setting through port operations, as compensation for the effects said operations may have, rather to create economic value (gRiEC06) in the setting affected, “by addressing its needs and challenges”.

Since the end of the 1990s A Coruña’s port business, characterised by its far-reaching economic effects and the geographic limitation of its environmental and social consequences, has been incorporating environmental and safety requirements into its planning considerations, and these have ultimately led to the construction and commissioning of the A Coruña Outer Port, recognising that “societal needs, and not just conventional economic needs, define markets”.

Porter and Kramer’s concept of shared value addresses how to redefine the business generated by the traffic of goods in the commercial and industrial network of the metropolitan area of A Coruña and the port’s hinterland, by dealing with and introducing, as part of this network of economic interests, social requirements and environmental improvement needs, and identifying those shortcomings which may generate internal costs for companies,

As “the competitiveness of a company and the health of the communities around it are closely intertwined”, the port unquestionably needs a strong social and business setting, not only to create demand for the goods it moves, but also employment and business opportunities linked to new types of traffic or the growth thereof—as is occurring with the case of cruise liners—and an academic setting capable not only of dealing with the design, construction and maintenance of an infrastructure such as the outer port, but also of detecting new business opportunities, and being prepared to respond to them.

A Coruña and Arteixo need to be consolidated as a setting of economic competitiveness, education and knowledge, allowing them to prosper, and this strong social and industrial setting needs the port to act as a cornerstone for the creation of wealth, shared value which, as has already been mentioned, takes into account their high economic costs, in the logistics value chain of which the port forms part, the problems, and societal shortcomings (gRiEC06).

One of the questions the Port Authority asks itself is how to improve the services rendered and the facilities we provide our customers with. nonetheless, in order to identify “societal harms and weaknesses” we must also ask whether our services and infrastructures are beneficial for “our customers’ customers”, with our mission of “creating efficient services, creating opportunities for improving the competitiveness of our clients and promoting the economic development of the

area, within a setting of sustainable growth” transcending the logistics chain.

The three approaches to creating

shared value

identifying the “societal needs, benefits and harms that are or could be embodied” in the port and the services it provides helps to answer the previous question and it is the starting point for creating shared value. The construction of the outer port, gas natural FEnOSA’s “La Medusa” coal handling facility, the re-urbanisation and creation of new spaces for citizens on the Paseo del Parrote, and the establishment of A Coruña Fish Market, are some examples projects carried out resulting from the identification of social and environment needs. But there are, and will be, other examples of creating shared value around the port of A Coruña, which are analysed in line with the three approaches established by Porter and Kramer:

1º The reinvention of services and markets. if “the starting point for creating this type of shared value is to identify the societal needs, benefits and harms that are or could be embodied” in its services, the promotion of passenger cruiser traffic, with its bearing on the city’s tourism sector, the setting up of the commercial waste management service, which has transferred the responsibility for proper waste management to the producers thereof, improving the indicators of reduction, recycling and reuse, or the positioning of pontoons and other large metal infrastructure manufactured by the company Horta Coslada, possible owing to its location close to the outer port, are recent examples of the application of this first approach, which fosters innovation in the provision of services and markets, from the perspective of environmental needs and the generation of social wealth, sharing new possibilities, and not simply re-distributing the existing ones. The Port Authority’s support for operational practices aimed at improving the competitiveness of companies working in the port, and which help to improve the socio-economic and environmental conditions of its setting, constitutes one of its contributions to creating shared value, but where this is particularly salient is in the project for the outer port of A Coruña, an exception to one of the worst enemies of the creation of shared value: the short-term vision of the business; the latest attempts to the planning of its layout (and thus, of the inner port) work with an overall development scenario of 2045. in this broad setting of growth, the creation of value between generations is assured.


2º The re-definition of productivity in the value chain: The port’s “opportunities to create shared value arise because societal problems can create economic costs in the value chain”. Coming up with formulas for aligning social progress and protecting the environment with the productivity of business of moving tools is the responsibility of the Port Authority and its service providers, it being necessary to do so to address environmental risk management “as a productivity driver rather than a feel-good response to external pressure”; clearly the use of improved goods handling technologies not only mitigates the environmental impact of operations, but also helps to reduce the adverse effects thereof and the handling times, which is essential in the port business. The incorporation of energy efficiency criteria in the lighting on quays and esplanades, in the choice of handling machinery or transport logistics, the periodic monitoring of the use of resources such as water and fuel, and the rationalisation of the same, and the redesigning of storage and transport elements with the use of new materials, including in the marketing of fresh fish, are also key elements in creating shared value.

3º The development of a local hot-spot of companies interconnected through both the supply chain and their business relations, as well as through the provision of added value to the enormous volume of goods that will be handled in the outer port: it is this approach which will provide leading roles to the entrepreneurial strengthening of the setting, boosting the acquisition of products and services from local companies or from regional offices of large corporations, fostering the creation and consolidation of business clusters of this type (see Table61), with specialised providers and educational institutions.

The port’s success depends on and is nourished by this business landscape, which is, in turn, a driving force, and which not only comprises other companies, but all manner of institutions, universities, R&D centres, trade organisations, etc., which will enrich the social fabric, increasing the demand for products and services, and will promote the training thereof and the generation of knowledge, “playing a crucial role in driving productivity, innovation and competitiveness”. The construction of logistics infrastructures to support this network, such as rail links and the new service road network, will clearly reduce logistics costs.

The Port Authority’s role

According to the model for creating shared value, the Port Authority must set specific targets to promote the same and not allow poor social or environmental practices, or the lack of transparency or ethics, to distort the market: the establishment of indicators for energy saving, greenhouse gas reduction, the requirement to systematise occupational risk prevention in service providers and monitoring the indices of seriousness, frequency or impact, or the introduction of real costs into waste management or water use inside the port, are just some examples of the above.

Behavioural standards will also need to be established, along with time frames for their coming into force, as well as codes of ethics for environmental conduct, the latter being aligned with the guidelines for good environmental practices in State Ports, or the requirements for obtaining premiums for service quality.

Lastly, through Sustainability Reports and the system of indicators of behaviour (of both the Port Authority and the companies operating within the port), designed by State Ports based on the global Reporting initiative, “a universal measurement and performance-reporting system” has been put in place which “enables continual improvement beyond current targets” for which periodic, reliable auditing is essential.

The design and development of operational strategies and practices aimed at increasing the port’s competitiveness by addressing the demands of the setting, developing at the same time a business network with a deep understanding, and consequently, improved social and environmental conditions within the metropolitan area of A Coruña and its hinterland, is clearly an objective of the Port Authority; and this is obviously linked to the creation of shared value.

in the year 2013 the Port Authority total income was 35.96 million euros (24.7 million for ordinary activities plus extraordinary and financial income), of which a significant part is dedicated to generate direct and indirect employment in A Coruña, and to contributions to the community (gRiEC1, gRiEC8, gRiEC9).


6 Generation of indirect employment (other operating expenses excluding Taxes); Contribution to the community (Social Security, Taxes, Contribution to State Ports and Inter-Port Compensation Fund); Contribution of own and outside capital (Profit and financial costs).

Both the direct employment generated by the Port Authority, and the acquisition of goods and services (supplies and consumptions, repairing, maintenances, technical assistances, etc.) that help generate indirect employment, contribute to the economic growth of the city and its área of influence.

The payment of taxes and Social Security contributions to the different public administrations is another way of

supporting the community. The Port Authority of A Coruña makes payments to the Public Body Ports of the State and to the inter-Port Compensation Fund. The latter adjust the resources generated by each Port Authority according to their different competitive situation and promotes sustainable growth in port activity for all the ports of general interest as a whole; improvement of the ground and railway accessibility and technological development of the port sector are also some of its targets.

Shared value creation

gRiEC1, gRiEC8, gRiEC9 2006 2007 2008 2009 2010 2011 2012 2013

Amortization 27% 21% 23% 15% 16.07% 37.75% 50.39%

Creation of direct employment 28% 17% 19% 11% 11.05% 11.48% 13.82%

Creation of indirect employment 24.27% 13% 15% 7% 8.45% 8.35% 9.11%

Contribution to the community 11.92% 13% 13% 8% 8.58% 8.32% 9.86%

infusion of own and external capital 8.81% 36% 30% 59% 55.85% 34.11% 16.82%

Table. Shared value creation from the total income (GRIEC8 y GRIEC9)


in the Port of A Coruña different types of traffic are received (gRi2.3, gRi2.7, PdEi13) namely: bulk solids, general freight, fishery products, cruise passengers and sports vessels, the management of which has specific approaches. (See also the Management Report of the Commercial Annual Report). in all of these aspects the relationships between the Port Authority and its clients and the members of the port community (stowers, shipping agents, carriers) have been intensified with the aim of achieving the best

possible communication between all parties and enhance an increase of the traffic moving through our facilities. in 2013, we ended the financial year with a drop of 11%, owing to the general downturn in all types of traffic. in bulk liquids owing to the technical shut-down of the Refinery, in bulk solids owing to the drop in the consumption of coal used by the thermal power plant, and in general cargo owing to the reduced movement in steel products, in both raw materials and manufactured goods.


5.4 Relationship with the different economic agents working in the port

Traffic

gRi2.8, PdEi10, PdEi17, PdEe10, PdEe11

2006 2007 2008 2009 2010 2011 2012 2013

Bulk liquids (t) 8,205,047 8,360,925 7,454,675 6,820,497 7,585,947 6,600,510 7,208,101 6,560,700

Bulk liquids (%) 59.43 58.28 58.02 57.23 61.89 56.57 54.88% 56.07%

Bulk liquids Terminal REPSOL 8,081,584 8,322,361 7,388,538 6,791,333 7,570,876 6,492,649 7,068,587 6,452,700

Bulk liquids REPSOL Terminal (% respect BL) 98.50% 99.54% 99.11% 99.57% 99.80% 98.37% 98.06% 98.35%

Bulk solid (t) 4,095,639 4,140,677 3,289,608 3,215,589 3,183,215 3,468,622 4,179,771 3,688,168

Bulk solid (%) 29.66 28.86 25.6 26.98 25.97 29.73% 31.83% 31.52%

Bulk solid gnF Terminal 144,218 407,400 1,429,000 784,000

Bulk solid gnF Terminal (% respect BS) 4.53% 11.75% 34.19% 21.26%

general freight (t) 1,050,589 1,375,375 1,684,461 1,460,257 1,098,528 1,227,459 1,436,102 1,158,779

general freight (%) 7.61 9.59 13.11 12.25 8.96 10.52% 10.93% 9.90%

Containers (Teus) High Seas inlets Terminal 1,355 8,476 7,918 7,778 5,623 5,581 4,715 5,140

Fresh fish (t) 30,757 31,094 32,421 43,108 43,153 41,697 43,737 45,481

Fresh fish (%) 0.22 0.22 0.25 0.36 0.35 0.36 0.33% 0.39%

Provisioning and inner traffic (t) 424,993 439,192 387,424 377,511 346,090 330,408 265,596 247,335

Provisioning and inner traffic (%) 3.08 3.06 3.02 3.17 2.82 2.83% 2.02% 2.11%

Total traffic of goods (t) 13,807,025 14,347,263 12,848,589 11,916,962 12,256,933 11,668,696 13,133,307 11,700,463

Total traffic/ Service area (t/m2, PdEe10) 12.63 13.12 11.75 10.9 11.21 10.5 11.82 10.53

Total traffic/docks line (t/m, PdEe11) 3,427.76 3,561.88 3,189.82 2,958.53 3,042.93 2,896.90 2,911 2,593

Thus, the port has reached 11,700,463 tonnes in terms of total freight movement, of which 61,85% (PdEi17)

were moved through the Terminals of REPSOL and gas natural Fenosa (the percentage of leased land qualified as commercial use (PdEi16) is 25.8%, once considerer the lands surface in the Outer Port); also, the number of vessels which docked at our premises decreased 7.71%, being 1.161.

Between the main clients (PdEi14) of the port of A Coruña we can find Repsol Petroleo, S.A., Terminales Marítimos de galicia, S.L., Perez Torres Maritima, S.L., Berge Maritima, S.L., Ceferino nogueira, S.A., galigrain, S.A. and Lonja de La Coruña, S.A.

The operanting revenue derived from the main five clients (PdEi12) was 13,631,000 € (un 54.2%).

5.4.1 Operators and licenses and authorizations regarding public propertyFor exploitation of the port of A Coruña, the technical-maritime services during 2013 were the following:

Pilotage: Coruña Pilots, SLP.

Mooring and unmooring: Maritime global Services

Towage: UTE SERTOSA norte-CARSA

The service for the reception of liquid waste generated by vessels (MARPOL Service) was provided by the companies TOYSAL, S. L. and LiMPOiL, S. L., and the services for handling cargo (loading) by the companies T.M.g.A. (Terminales Marítimos de galicia), galigrain, S.A. and Pérez Torres Marítima, S.L. Thus, in 2013 there were 8 licences (PdEi15) in force for the provision of port services. The loading, tug, berthing and MARPOL service providers have an occupational health and safety management system in line with the OHSAS 18001:2007 Standard (PdEs22).

Additionally, in order to conduct business activities (PdEi15), a total of 581 authorisations for the use of the public port domain were processed throughout 2013. This figure includes fisheries premises on an individual basis, although on occasion one single authorisation may cover more than one location.

Access to the Special Terms and Conditions (PdEi18) for port services, once they have been approved by the Port Authority Board of Directors, is provided through the port’s website. in 2013 new versions of the piloting, birthing and tug specifications were prepared, adapted to the new installations at Punta Langosteira and the regulations in force, awaiting approval in 2014.

5.4.2 Bulk liquids

5.4.2.1 Management focus

Freight in this market sector is mainly dominated by petroleum based products. This freight moves through the harbours and pontoons run by the Port Authority. Their movement to the outer port, promoted in order to distance this type of traffic from the city (gRi4.11), will imply private management by Repsol and probably by other operators, this being perceived as a major opportunity for volume growth in terms of bulk liquids which move through the port.

in 2013 an agreement was reached with Repsol, in which the conditions for the transfer of the company’s facilities were established (See Transfer of the REPSOL sea terminal, in the chapter The Port of A Coruña and its contribution to Sustainable Development).

in the Commercial Activity section of the chapter dealing with relations with customers and the Port community, there is a report on the efforts made to attract logistics operators and traders to the outer port.

Operating revenue derived from the main five clients

PdEi12 2006 2007 2008 2009 2010 2011 2012 2013

Operating revenue derived from the main five clients (thousands €) 14,785 13,354 11,884 12,197 12,263 14,108 13,631

% of nOR 63.93% 57.05% 54.45% 57.16% 55.01% 55.36% 54.20%


5.4.2.2 Facilities and concessions

The Port of A Coruña has granted concessions to traffic with bulk liquids to the following companies: REPSOL PETROLEOS.A., CLH S.A., Bioetanol galicia S.A. and Oleosilos de galicia S.A.

5.4.2.3 Main data

in the liquid bulks segment, linked closely (PdEi13) to the REPSOL-YPF refinery in Bens (A Coruña), there was a decrease of 8.98% in 2013, owing to the technical stoppage for maintenance carried out by Repsol.

The majority (PdEi11) of the crude oil refined in Bens is from Mexico, Maya crude, and Algeria. The final product is intended for the United States, light naphtha to the ARA zone and the ports of Amsterdam, Rotterdam and Antwerp, olefin butane to Morocco, etc.

The traffic of the liquid bulks remained steady, despite the drop in molasses.

5.4.3 Bulk solids


Management of bulk solids, mainly coal and agricultural or food bulk products, is centred on the Centenario Docks, considered to be one of the most efficient in Europe with regards to the amount of freight moved per linear meter. The traffic of clinker, which began in 2012, remained steady throughout 2013, with a total movement of 290,000 t.

The bulk solids sector provides the port community and its environment with greater part of the revenue generated by the port and important work-posts, with the Port Authority

insisting the operators to use suitable environmental

practices to minimize the inconveniences generated by

this freight’s movement. More information regarding these

measures can be obtained in the Air Quality Management

sub-section.

5.4.3.2 Facilities

Bulk Solids are loaded and unloaded at the San Diego

and Centenario Docks, although other docks are also

used, such as Batería and Calvo Sotelo, to unload alumina

and concrete respectively. These docks are more than

1,645 meters long and have draughts between 9 and 16.5

meters with specific facilities for those activities: deposits,

warehouses, ecologic hoppers, covered belts, scales and

railway access.

Main data

During 2013, bulk solids represented 32% of the total

amount of tons moved within the port.

in 2013, there was a fall in bulk solids of 12% with regard

to the previous year, due principally to the reduction in

coal imports for the Meirama thermal power plant (PdEi13).

5.4.4 general freight


Within this segment, one must distinguish between

general goods and container freight. The general goods

traffic remains as a consolidated business in the port of

A Coruña, despite the reduction in steel goods from the

Celsa Atlantic, S. A. factory in Laracha in 2013, which

resulted in a reduction of 24% in total traffic.


Throughout 2013 the container terminal maintained the regular weekly line linking the port of A Coruña with the Port of Rotterdam.

5.4.4.2 Facilities

general freight is loaded and unloaded in the Batería and Calvo Sotelo Docks. Docks dedicated to general freight measure 917 metres long and have a water-depth ranging from 5.5 to 10 metres.

Container traffic is located in the Rías Altas Terminal; this terminal consists of two alignments 100 and 170 meters long with a water-depth of more than 10 meters.

5.4.4.3 Main data

As has already been mentioned, the general goods segment dropped by 24%, owing principally to the reduction in steel products (billets and wire rod), whilst the incorporation of the eucalyptus traffic remained steady.

With regard to containers, in 2013, there was an increase in terms of the total number of TEUs, up 8.5% on 2012, due principally to the reorganisation of the line by the shipping company providing the service.

5.4.5 The port community. Our main collaboratorsMARPOL WASTE) and other service providers are the main operators in the Port of A Coruña (gRiEC6), and comprise what we refer to as the “Port Community”. Their contact details are available online at the port’s website: www.puertocoruna.com. in 2013, 250 companies hold an authorization or concession on public property to use the Port of A Coruña, with 8 companies holding licenses for

provision of port services (PdEi17, see also chapters 2 and 8 of the Commercial Annual Report).

5.4.6 Fishery


The Port Authority tries to assist the needs of thoseextracting, trading and logistic companies and other organisations of the fishing sector. Thus, it tries to cover their needs, different in each case, with measures to improve its services and infrastructure, working together with the sector, by means of the approval of regulations or implementing specific measures.

5.4.6.2 Facilities

Fishery activities in the Port of A Coruña (PdEi13) have been developed largely in two docks. The first one is served by Linares Rivas, La Palloza and del Este basins, and here loading, sales, preparation and selling activities take place.

Worthy of special mention is the fish-market at Linares Rivas, the logistical heart of the sale and distribution of fresh fish designed to favour daily operations in the sector. The second fishery area is the Oza dock, a mooring ground for fishing vessels in the port as well as generating complementary activities related with the fishing industry. The dock has premises equipped for ship-owners, supply companies, workshops and many other facilities.

There is also another area, the third concession line at the San Diego Dock where there are warehouses for companies dealing with fresh fish, as well as refrigeration and storage facilities.

With regard to the fisheries sector, most worthy of note was the installation of security cameras on the inshore


jetties in Oza Harbour. This action was the result of the claim brought by the sector owing to thefts carried out on vessels.

There was also work on the road surface around the access to the Oza Harbour.

5.4.6.3 Main data

With regard to the movement of fisheries products, in 2013 there was an increase over the previous year, totalling 45,480.8 tonnes, an increase of almost 4%.

With regard to the sale value of these goods, in 2013 these totalled €94,573,087.36, a slight increase of 0.34% on the previous year.

5.4.7 Cruises


in 2013, the evolution of cruiser traffic in the Port of A Coruña reached historic levels, receiving 108 calls and over 156,000 passengers, proof of the good period that the sector is currently experiencing on an international level, and of the consolidation of A Coruña as a port of call on the Atlantic routes.

in 2013, boarding and disembarkation calls for passengers on the Pullmantur Empress were maintained, in May and September.

A series of collective collaboration agreements between the Port Authority and the following bodies and associations (PdEi29) are currently effective:

Costa Verde Cruise: Association with Ports in the Cantabrian Sea (gijón, Santander, Bilbao) to promote cruises in the north of Spain.

Consorcio de Turismo y Congresos de A Coruña: An entity that includes the Council of A Coruña, the Chamber of Commerce and the Port Authority of A Coruña to promote the tourism in general and, in particular, to foster measures for the cruise sector on a local level (agreement between the Chamber of Commerce and the Port Authority to monitor promotional activities for the tourism sector, and, in particular, local cruises (tourist guides, joint promotional activities with shipping agents, brochures, trade fairs, promotion of joint fam-trips etc.).

Cruise Europe: European wide association that gathers the main cruise ports of the north of Europe and Atlantic area, with the purpose of promoting such area as opposed to other areas (Mediterranean, Caribbean, …) and to provide added value to all the touristic landmarks of the destinations apart from infrastructures and port services dedicated to cruises. Divulgation events have taken place among many other activities, as well as meetings with shipping agents and tour operators, joint attendance to fairs, joint website, etc.

The increasing importance of cruise traffic in A Coruña and its socio-economic impact in the city and metropolitan area encouraged the Port Authority to organize different conferences promoting cruise traffic, directed to different organisations. The description of these conferences can be found in the sub-section covering communications with community port clients and agents.

5.4.7.2 Facilities

The Port of A Coruña has a dock dedicated to Trans-Atlantic shipping, which measures 484 meters long, and has a water-depth of 11 meters, and is 35 meters wide, very well prepared to receive the highest capacity cruises that nowadays can exceed 150,000 g and more tan 4,000 passengers.

Over recent years, due to the coincidence of more than one vessel at the port of A Coruña at a time, the docks Calvo Sotelo South (415 meters long, 9-10 meters deep) and Batería (220 meters long and 9 meters deep) are also used, coordinating the operation of all the agents and the Cruise Terminal in order to comply with the regulations regarding safety and protection at all times, and offering the passengers a bus service between the different docks and the terminal.

Along this line, worthy of special mention was the multiple stop-over on 18 September, in which for the first time 4 cruise ships were docked in the Port of A Coruña at the same time.

5.4.7.3 Main data

in 2013, there was an increase of close to 11% in the number of passengers, exceeding the 100,000 barrier for the third year running, and closing the year with a figure of 156,890. At the same time, the total number of cruise ship calls was 16% up on the previous year, rising from 93 in 2013 to 108 in 2013.


Such numbers prove the tendency of the international cruising industry, which has leaned in the last years towards scale economies, building large sized vessels, as in the case of those cruise ships that are visiting the Port of A Coruña, reaching maximum capacities greater than 150,000 gT and carrying up to 4,400 passengers.

5.4.8 Sea-sport facilities


Sea-sport facilities contribute significantly to improve the relationship between the port and the city, as they represent open doors for those lovers of these activities and, on many occasions the recreational and leisure areas are open to the general public, which at the same time help promote quality tourism and sea-sports. in this

last case, facilities with learning activities for children or persons with limited mobility.

5.4.8.2 Facilities

The Port of Coruña has three marina areas: Oza Harbour, Marina Harbour and the Las Ánimas area.

no relevant events have taken place during 2013, as these are consolidated facilities.

The port as a means of creating employment

06

6.1 Human resource management 60 6.2 Employees of the Port Authority of A Coruña 61 6.3 Training data 656.4 Health and safety data 67

6160 Sustainability Report 2013 The port as a means of creating employment

The human resources strategic plan, that is a result of an internal planning process and diagnostics of strengths and weaknesses expounded in 2008, takes the form of a series of initiatives aimed primarily at further involvement of the workers in the flow of communications and decision-making.

Amongst these initiatives it is worth mentioning the automation of procedures through the equipping of computerised tools in the Port Police Services, direct participation of the workers in detecting professional training needs, as well as the definition of a code of conduct developed in line with a work project leading to define values and corporate integrity.

At the same time, the design of a corporate intranet arose from the set of ideas conceived as a result of the internal communication diagnosis, the deployment of which is progressing in parallel with the development of management options in the setting of iT applications, with the automation of administration of leave and holiday management now covering all workers.

Continuing along the line of work launched the previous year, throughout 2013 work was carried out on the development of iPuerto, the Port Authority’s internal application (PdEi32), with the relevant information on corporate social responsibility, access to the integrated management system, risk evaluations and preventive actions, among others.

6.1.1 Training as a developing ingredientThe basis for professional development strategies amongst the workers is founded on Competency Based Management, a management instrument used in Human Resources Departments being at the disposition of the Port Authorities through the State Ports public body, and developed with the consensus of the workers’ union representation, reaching the point where the aforementioned system forms part of the regulatory text of the Second Collective Agreement of State Ports and Port Authorities, that has been currently extended until December 31, 2015.

Competency Based Management, through the definition of professional and personal profiles, allows establishing payment policies based on professional training as a basic pillar of professional development for workers.

in 2013, the Port Authority improved the process of workers’ participation in the administration of their training, with the resulting increase in the number of training initiatives conducted, helping to improve the personal profiles of Port Authority workers and, consequently, improving pay conditions, which nonetheless remained in line with the containment policy affecting public sector salaries.


06

6.1 Human resource management

6.1.2 The 180º evaluation systemWithin this framework of involvement and direct participation in decision-making, a 180º evaluation system was defined and implemented in 2011 for top officials, whose aim was to improve communications skills, management, leadership, negotiation, planning and team work. Thus, every four months each manager has to evaluate these skills with a group of five workers with the same responsibility level, while receiving an evaluation

of those same skills by the Directorate or, in some cases, by the top official of whom he is dependent. Each worker must also complete a self-evaluation of these skills, where the value is then compared with the rest of the evaluations.

These results are complemented by a performance evaluation; the set of all these evaluations determines the percentage of variable compensation to be received by each manager.it also seeks to develop this system soon to objectify even more their results through a 360º evaluation process, which recollects evaluations of the personnel for whom each manager is responsible.

6.2 Employees of the Port Authority of A Coruña

As a description of the team of workers belonging to the Port Authority, we should point out that it is subject to private industrial legislation in their conditions of staff members of a dependency of the general State Administration. On a national level, workers at Port Authorities are divided into those staff members who are subject to the collective agreement and management staff, not subject to any Collective Agreement. As a consequence, the majority of the labour relations of the workers at the Port Authority are regulated by the Second Collective Agreement for State Ports and Port Authorities, which term of legislation has recently been extended.

Employees by type pf contract

gRiLA04, PdEs02, PdEs04 2007 2008 2009 2010 2011 2012 2013

Permanent

not attached to collective agreement 24 23 23 22 22 22 24

inside collective agreement 131 135 130 130 131 131 127

Total 155 158 153 152 153 153 151

Temporary

not attached to collective agreement 0 0 1 1 1 2 1

inside collective agreement 17 14 23 24 23 31 24

Total 17 14 24 25 24 33 25

Likewise, workers are subject to the Basic Statutes of Public Sector Employees which is the document applied to staff members working in the Public Sector.


6.2.1 Our main valueThe employees adhering to the Agreement Account for 87% of the workforce (gRiLA4) and covers most of the work-positions defined in the Collective Agreement. Meanwhile, the staff not subject to the Collective Agreement is organised into different operating areas, according to the organization chart in force.

The evolution of staff levels in the Port Authority of ACoruña (gRi2.8) during the last four years, divided into kind of contract, can be seen in the following table (gRiLA1), as well as enlistments and reductions of labour contracts made during 2012 (gRiLA2). 2012 has seen that the trend to contract temporary workers continues, among other causes due to the need of covering the additional workload deriving from the Outer Port’s commissioning, and to the reinforcement of a particular service, such as surveillance.

Cuts in contract personnel are mainly the result of voluntary withdrawals, retirements or contract terminations.

On the other hand, as was common in previous years, a low staff rotation can be appreciated, due to, as main factors, stability at the workplace and the adequacy of the salaries and benefits offered. This low staff rotation rate has the effect of making the average service duration with the company reach 19 years. (gRiLA2).

As for distribution according to the services, the Port Authority’s Staff undertakes a variety of multidisciplinary tasks, and the distribution of manpower used for different services has changed, as shown in the table, product of redeployment to other services to better respond to organizational needs (gRiLA1); the average age of the workforce is 48 years that drops to 41 considering all the workers, with global distribution by age as follows (gRiLA13):


Employees, distribution of staff by services and distribution of staff by age groups

gRi2.8, gRiLA01, gRiLA02, PdEs01, PdEe14, PdEs03

2006 2007 2008 2009 2010 2011 2012 2013

Employees (gRILA02, PdEs01)

165 172 172 177 177 177 186 176

Distribution of staff by services (gRILA01, PdEs03)

Scales 4 4 4 4 0 0 0

Preservation 13 12 10 10 9 8 8

Offices 85 83 87 86 90 90 87

navigation assistance systems 14 15 12 10 9 8 8

Workshop 9 9 11 9 9 8 7

Police 47 49 53 58 60 72 66

Distribution of staff by age groups (gRILA02, PdEs12, PdEs13)

From 20 to 35 31 37 40 30 30 32 23

From 35 to 55 108 98 105 111 113 119 116

From 55 to 70 33 37 32 36 34 35 37

6.2.2 Diversity and equal opportunitiesThe Port Authority of A Coruña selects its staff based on principles of equality, merit and ability through official public employment announcements (gRiEC7), adapting to the industrial legislation in force and taking into account what has been established in the Second Collective Agreement of State Ports and Port Authorities.

Regarding equality (gRiLA14), during 2013 the project initiated in 2009 was continued coordinated by the Public Body of State Ports and aimed to, by virtue of what has been established by the Organic Law 3/2007 for

effective gender equality between men and women, for deployment of gender Equality Plans in Port Authorities as well as the development of company policies which allow correction of those measures which may be considered discriminatory, or that may be improved in order to avoid such a circumstance, and in which the Port Authority of A Coruña participated voluntarily7 during the diagnosis phase.

in this regard, here it should be mentioned that the positive trend seen in recent years regarding the presence of women in the workforce of the Port Authority A Coruña as a whole continued in 2013, as can be seen from the data appearing in the table below (gRiLA13):

With regards to temporary employment, 13 temporary contracts were signed basically through the Job Bank, in order to cover occasional shortfalls in staffing levels as a result of internships, holidays or relief contracts, as well as the additional burden of work that has been a consequence of the Outer Port’s commissioning.

6.2.3 Union representation and freedom of associationTaking into account the general economic scenario, of particular relevance in the State setting were the efforts made by representatives of the Port Authorities and leading trade unions resulting in the extension of the second State Ports and Port Authorities Collective Agreement until 31 December 2015, putting an end to the demonstrations and partial strikes of the previous year, contributing to the stability of the state port system, and thus strengthening its image and that of the professionalism of its workers.

Subsequent to its most recent renovation in May 2011, the Port Authority Works Committee, (gRi4.4, PdEs05)—the representative, collegiate and unitary body which defends the interests of workforce as a whole— now comprises eight members in the Technicians and Administrative Association and one belonging to the Specialists Association, shared out among the representatives of each trade union as specified below: UgT, four representatives; Cig, three representatives and CC.OO. two representatives.

Formal relations between social elements and the company (gRiHR5) use the following channels regularly (PdE: meetings held between general Management and the Workers’ Committee, negotiations’ Committee for Matters of Local interest, Health and Safety in the Workplace Commission, Pension Plan Control Commission, without forgetting other participations in matters which could be, by means of an example, committees created in order select or promote staff members. All of the workers, through their representatives, have a voice on these committees (gRiLA6).

Equal opportunities

gRiLA02, gRiLA13, PdEs10, PdEs11 2006 2007 2008 2009 2010 2011 2012 2013

number of women in staff 32 35 36 44 45 45 47 44

% on total 19.6 20.3 20.9 24.9 25.42 25.42 25.27 25.00

nº of women in staff not attached to the collective agreement 9 9

% on total 36

7 The Equality Act (Organic Act 3/2007, dated March 22, for the effective equality of men and women) establishes the obligation for those companies with more than 250 workers, or when the specific collective agreement says so, to develop equality plans.


On the other hand, outside of the local jurisdiction, and in compliance with what has been established in Article 6 of the Second Collective Agreement of State Ports and Port Authorities, (the parties involved are the Port Authority of A Coruña and the Trade Unions) have the possibility of putting forward and trying to find solutions to discrepancies by submitting these matters before the State Joint Parity Committee, which includes 13 members from State Ports’ Representatives and from the Port Authorities complemented by 13 members in representation of the workers from the state port system as a whole.

6.2.4 Salaries and social benefits Salary levels (gRiLA14) are adapted to professional profiles according to what has been established in the Second Collective Agreement and the general State Budgets authorised for each fiscal year.

The average annual gross salary per worker included in the Collective Agreement (gRiEC1) for 2013 was € 24,616.15. This also includes a 5% deduction, a salary reduction that has been applied since 2010 deriving from the application of RD 8/2010 to adopt extraordinary measures to reduce the public deficit, which impact has continued throughout the years 2011 and 2012.

Thus, the minimum wage for the lowest salary level for personnel covered by the agreement for 2013 was set at €16,723.20; the minimum inter-professional8 salary for the same year (gRiEC5) was set at €9,034.20 The ratio between the two is 185.1 %

in the setting of the cut-back policies set the previous year by the government, the Port Authority once again made no contributions as a promoter to the pensions, and the items for Social Purposes and subsidies for the Canteen were reduced (gRiEC3).

8 Source: Royal Decree 1717/2012, dated December 28th, establishing the minimum inter-professional salary for 2013.

9 Article 35 of the II Collective Agreement of Port of the State and Port Authorities.

Salaries and wages expenditures

gRiEC1, gRiEC3, PdEe13 2006 2007 2008 2009 2010 2011 2012 2013

Salaries and wages expenditures (thousands €) 5,813 6,315 6,592 6,641 6,564 6,394 6,100 6,576

Pension plans expenditures (thousands €) 70 63 80 66 68 66 0 0

Other social expenditures (thousands €) 203 226 276 280 274 252 258 227

Total (thousands €) 6,086 6,604 6,948 6,987 6,906 6,712 6,358 6,803

The workers of the Port Authority of A Coruña receive other benefits which provide them improvements in the standard of living for themselves and their families, such as health care9 (gRiLA9), loans and advances on salaries.

Annually, funds are provided which are used for advances on salaries of up to two months’ payment (gRiEC3) repayable over twelve months and interest free, at no cost, as well as the concession of loans and credit lines for property purchases to be repaid over ten years at a 4% interest rate and for a maximum amount of 8,000 euros. This is one of the advantages envisaged in the company agreement negotiated in 2009, raising the number of loans granted by 33%. Also, from 2009 onwards, the possibility of providing loans for urgent personal or family needs of up to 5,000 euros is being studied, to be repaid over 36 months.

There is also a professional coverage regarding civil liability and accidents, as well as a canteen service, with a budget item set aside to this end.

Finally, the 1% deducted from the salaries of personnel covered by the Agreement earmarked for social initiatives was reduced in 2012 to 0.5%, and in 2013 to 0.25%. This fund is managed directly by the workers through the Cultural Sports group. The total income is shared out between contributions to the Pension Plan (gRiEC3), and cultural and sports expenditure. The latter include, among others, tributes for retired workers and a number of cultural and sports initiatives conducted for the workers of the Port Authority throughout the year.


6.3.1 Training, investing in the futureThe Port Authority of A Coruña fosters professional training for its workers as an essential element for their professional development, allowing the workers to keep updated with the changes that take place in the organisation.

The training programmes which are carried out, in accordance with the Management Procedure for Professional Training, as part of the Quality Standards Programme, via a Training Plan (gRiLA11), adapted to the Competency Based Management system established in the Second Collective Agreement.

During 2013, the personnel of the Port Authority of A Coruña received courses or seminars on English, health and safety, management of port railway traffic, port protection, port protection and operation plans, police intervention in traffic in the port zone, labour-management and practice, dissemination of the giS, photo shop CS5, quality in public information, e-administration deployment, emergencies, road safety, as well as specific training in competences (sales and marketing, port operations and services, port sector strategy, industrial safety, logistics and intermodality, environment, seamanship, freight management, passenger traffic, industrial safety, etc.), among others.

The following table shows the performance in training matters of the Port Authority during the last years:

6.3 Training data

Training

gRiLA10, PdEs07, PdEs08, PdEs09, PdEs17, PdEa04

2006 2007 2008 2009 2010 2011 2012 2013

number of courses offered (PdEs09) 26 24 30 28 26 90 92

Total number of hours workers DC (PdES08)

4,855 8,159.30 7,932.00

Total number of hours workers FC (PdES08)

1,597 2,921.15 2,332.00

Total number of hours (PdES08) 5,517 5,920 5,382 5,118 6,452 11,080.45 10,264.00

Total number of workers DC trained (PdES07)

141 145 151

Total number of workers FC trained (PdES07)

21 20 23

Total number of workers trained (PdES08)

366 375 161 171 162 162 174

Average number of training hours per worker 15.07 15.78 30.75 28.91 36.44 59.57 55.78

Total number of raining hours on LRP (PdEs17)

598 1,527.50 1,943.15 2,855.00

Average number of training hours on LRP per worker (PdEs17)

3.38 8.63 10.45 16.22

Total number of training hours on Environment (PdEa04)

14 195 80

Average number of training hours on Environment per worker (PdEa04)

0.1 1.0 0.5


Risk prevention is a priority for the Port Authority of A Coruña, therefore during 2013 the following courses and seminars on the subject took place:

Health and safety training

(gRiLA10)

Safety administration and management ( Superior)

Occupational risk prevention (basic and intermediate)

iSPS Port Protection– emergency action in port operations

Head Office self-protection plan

Official Port Facilities Protection (OPiP)

Railway management in ports

Road safety

Emergency plan

Throughout 2013, courses were given through the Virtual Classroom, which is fitted with four computers for e-learning training, with around 100 workers, with over 210 formal registrations in a total of 68 courses through this mode of learning.

Courses currently offered in the Virtual Classroom are:

Commerce and Marketing (Levels 1 and 2).

Accountancy and Auditing (Levels 1 and 2).

Economic-financial and budgetary management (Levels 1 and 2).

Environment (Levels 1 and 2).

nautical port management (Level 1).

Occupational Risk Prevention (Levels 1 and 2).

Port Sector Strategy (Levels 1 and 2).

Systems Use and Exploitation (Levels 1 and 2).

Freight Management (Levels 1 and 2).

Logistics and inter-modality (Levels 1 and 2).

Port Operations and Services (Levels 1 and 2).

industrial Safety (Levels 1 and 2).

Finally and to conclude, during the review of the quality control management system, compliance of the Professional Training Plan for 2012 was evaluated. The results show achievement of the established aims, with high compliance levels with respect to what had been planned regarding the number of courses and hours of training employees participating in courses, amply surpassing the initial expectations regarding on-line training of skills.

Once again in 2013, the active participation of workers in detecting training requirements helped to consolidate this line of training through the Virtual Classroom, taking full advantage of the management by competences procedure, above all in its e-learning aspect, thus allowing workers to progress professionally (gRi4.16).


6.4 Health and safety data

6.4.1 Occupational risk preventionBelow are the most relevant indexes regarding workplace safety and health issues:

Health and safety indexes

gRiLA7, PdEs14, PdEs15, PdEs16 2006 2007 2008 2009 2010 2011 2012 2013

Fatal accidents 0 0 0 0 0 0 0 0

Accidents causing sick leave 2 5 2 2 1 4 4 1

Accidents without sick leave 5 5 4 0 0 2 0 4

Total accidents 7 10 6 2 1 6 4 5

Temporary disability (%) (gRILA7)

T.D common disease and non-labour accident 6.13 4.32 6.31 6.3 6 4.71 3.40 3.26

T.D labour accident 0.13 0.59 0.08 0.05 0.09 0.07 0.07 0.01

incidents 29.07 5.68 5.71 5.68 16.85 22.47 5.59

Frequency (PdEs14) 16.59 3.24 3.26 3.24 9.62 12.83 3.04

Seriousness (PdEs15) 1.22 0.02 0.2 0.08 0.06 0.14 0.02

Absenteeism (PdEs16) 5.11 6.334 5.841 6.592 4.796 3.464 3.27


6.4.1.1 Coordination of business

activities (PDES21)

On 30 July 2013, the State Legal Office remitted a report to State Ports addressing the role corresponding to Port Authorities in the coordination of business activities.

The report concluded that the Port Authority of A Coruña has no responsibilities with regard to controlling compliance with the activity coordination obligations set forth in Article 24 of the Occupational Risk Prevention Act, and defines the Port Authority’s duty and level of responsibility with other companies on the basis of:

Zones conducive to gatherings: buildings, facilities, concession spaces for private use, common zones, spaces devoted to leisure activities, passenger terminal, fish markets, roadways, railways.

general port and commercial services provided in ports.

new work or maintenance work on behalf of the Port Authority of A Coruña or of its concessionary companies.

As a consequence of the above, the Port Authority drafted an instruction on the coordination of business activities, which was submitted to the Labour inspectorate for analysis, and resulted in a reduction in the number of companies to which the Port Authority acts as “Main Contractor”, these being limited to those contracted directly by the Port Authority.

To facilitate the coordination of business activities within the port setting, the Port Authority has continued to provide businesses and self-employed workers with a free tool for compliance with this obligation (www.ucae.es).


Coordination of business activities (Evolution 2009-2013)

400

300

100

150

450

350

200

250

0Dec Jan2009 2013

Dec Mar Sep2011 2013 2013

Dec Feb AugJul2010 2013 20132013

Dec Apr OctMay novJun Dec2012 2013 20132013 20132013 2013

81 360

365

371

308

363

370

383

252

362

373

376

357

364

374

382

The graph shows that the concern of the different heads of Services regarding coordination remained steady, making it possible to attain an increase in the number of registrations for companies and self-employed workers, reaching a total of 357 coordinated companies.

it is noteworthy that all (PdEs22) companies providing port services at the port, as a consequence of a request from the Port Authority (Board of Directors, november 19, 2007), have a safety and health management system at work based on the OHSAS 18001:2007 standard.

6.4.1.2 Training

in 2013,an index of 16.22 was obtained in occupational risk prevention training (PdEs17)10, 6 points above the mean for 2012.

in 2013 no fines or penalties (gRiS08) were imposed as a result of incidents involving the workers’ health and safety.

6.4.1.3 Investments and expenses

in safety and protection

The investments and expenses incurred in safety and prevention of labour risks are described below.

10 nº of hours /no. of workers (mean workforce)

Investments and exnses in safety and protection

PdEi36 2007 2008 2009 2010 2011 2012 2013

Investments

Signalling equipment 1.42 7.68 4.50

Access control and monitoring systems 116.08

Total of investments (thousands €) 1.42 7.68 120.58

Expenses

Expenses corresponding to the Exterior Prevention Service (PdEa03, thousands €) 15.35 15.35 11.03

Signalling and information 0.40

Expenditure for the Coordination of Activities business (PdEa03, thousands €) 1.06 3.78 6.87 7.07 8.15

Town Protection Plan 8.92 2.38 5.63

Agreement SEiS (thousands €) 29.70 29.70 29.57 30.19

inspection of the Self-protection Plan Expenses 9.00 9.00 1.95

implantation and certification OHSAS 18001:2007 (thousands €) (PdEa01)

17.64 12.35 10.59 9.28

Total expenses (thousands €) 82.19 74.36 66.23

TOTAL EXPENSES AND INVESTMENTS (ThOUSANDS €) 228.00 236.00 791.00 14.00 83.60 82.04 186.81

The port as a means of creating relationships

07

7.1 Communication strategy 72 7.2 Relationship with the citizens 72 7.3 Relationship with clients and port community 797.4 Associations and foundations 877.5 Agreements, conventions and collaboration protocols 87


7.1 Communication strategy

The commitment of the Port Authority of A Coruña is to transmit to society its institutional, economic, environmental and social reality, and therefore, as an answer (gRiSO1) to this need for dialogue and a communication strategy to reinforce knowledge of the port authority amongst its stakeholder groups, collaborating in different activities and promoting knowledge of the port.

7.1.1 Channels of communication and collaborationThe website of the Port Authority www.puertocoruna.com, is used as a communication tool (gRiSO1, PdEi26), as with the different forums (environmental, client-based), seminars, fairs, and other organized events to transmit the reality of the port and seek out the worries and desires of our stakeholder groups. in 2013 a contract was awarded to modernise the same to endow it with a greater focus on commercial aspects and on serving our customers and stakeholders.

On the matter of social responsibility the Port Authority conveys its management approach and performance over the year 2013 through the actual Sustainability Report, which is its fifth edition and has obtained for the sixth occasion the maximum qualification (A+) provided by the global Reporting initiative. in parallel the Annual Report is published in which the port explains in detail its economic performance.

7.2 Relationship with the citizens

The principal media with respect to the citizenry is the written press, the radio and online media.

7.2.1 Press and media watchThroughout 2013, a total of 1,680 press releases related with port activity were published in the general press of reference of the Port of A Coruña (La Voz de galicia, La Opinión de A Coruña, El ideal gallego, El País, ABC and El Correo gallego). Of these, a total of 1,186 (70.5%) were positive, with the rest, 494 (29.5%) being negative.


07The port as a means of creating relationships(GRI4.16)

Subject Positive news

Negative news

Total news

Outer Port 389 133 522

Parrote-Marina 177 67 244

Cruises 177 17 194

Fishing 171 134 305

Traffic 81 25 106

nautical 36 2 38

Others 155 116 271

TOTAL 1,186 494 1,680

Positive news

389

155

36

81

171

177177

Negative news

133116

225

13417

67

Total news

522

271

38

106

305

194

244

7.2.1.1 breakdown by topic: direct link with current affairs in the port of

A Coruña


7.2.1.2 Balance

Current affairs related with the activity of the port, linked to a pro-active strategy of communication and promotion developed by the port authority, which has generated a great flow of information, has provided an intense volume of informative insertions in the media related with the maritime traffic sector, more particularly, with the activity of the port throughout 2013. A total of 1,680 news items referring to port activity were recorded, very similar to the figures for 2012, when 1,716 news items were recorded. in this regard, it should be pointed out that the percentage of positive news items published throughout the year rose to 70.5%, as opposed to 29.5% for negative news items.

7.2.1.3 Main themes

With regard to the principal topic matter addressed in the news items recorded, the Outer Port heads the list, accounting for 31% of the total; i.e., close to a third of the information on port activity published in the media over 2013 was related with Punta Langosteira. Commissioned in 2012, the new port has generated a great deal of information, not only in the setting of its construction, with the third phase of work, but also through the implementation of the marketing plan to attract operators, and the transfer process initiated with the applications for the initial concessions for the deployment of operators.

Mention should be made of media impact of the the signing of the agreement for the commencement of Repsol’s transfer to Punta Langosteira, a milestone reached after complex negotiation which was covered by all the media, following with interest both the signing of the agreement, with the presence of the Minister of Promotion, Ana Pastor, as well as the conditions of the transfer and the development process. The tone of the majority of items of information was highly positive. in addition to the Repsol agreement, news interest focused on other matters, such as the requests for concessions in Punta Langosteira from some of the principal operators in the current port, including galigrain and TMgA. The progress and growth of traffic in the Outer Port also had a significant impact, highlighting the new harbour’s suitable conditions for conducting different operations of different types. Worthy of note in the construction sector was the end of the first phase of the construction of the breakwater, and the announcement during the previous year of the call for tenders for the second phase in 2014. Other information of a positive tone referred to the Port Authority’s commercial initiatives to attract new operators. With regard to items of a negative nature, these referred to aspects such as the concerns of businesses and

institutions for the commissioning of rail access, as well as other doubts and criticisms voiced by certain groups regarding the agreement reached with Repsol.

The building of the car park and the refurbishment of the Parrote area was also widely covered in the media, as well as the project, already under way, for the Marina tunnel. These actions will result in 55,000 m² of space devoted to citizens use, the pedestrianisation of the area, and the opening of the same to the sea. This operation accounted for 14.45% of the items, of which 177 were positive in tone. These highlighted not only the development of the works in the Parrote area, but also the revitalising of the remains of the old ramparts, as well as the commencement of work on the Marina at the end of 2012. Throughout 2013, numerous reports informed exhaustively on the successive visits to the works of municipal and port managers, as well as the progress of its implementation. These reports were peppered with news items of a negative nature, more specifically , 67 referring fundamentally to criticism of the municipal opposition to the construction project, and the solutions put forward for the development thereof.

The traffic of cruises was the issue which most dominated the positive news compared with the negative news. Representing 11.5% with respect to the total information, 117 insertions were counted with a favorable tone compared with only 17 unfavorable ones.

The positive items of news highlighted the spectacular growth in the volume these types of traffic, throughout a year in which the port posted record figures, with close to 157,000 passengers and over 100 calls. Throughout the year the media reflected a string of statistics on this impressive growth. They also reflected, in different reports, calls with significant passenger flows as well as multiple calls, making special mention of the one in September, when four cruise ships docked on the same day.

Another topic which accounted for an enormous volume of information, was that of fisheries. The evolution of this sector, the port’s traffic and its ranking on a national level gave rise to 171 news items (18%), highlighting the fact that A Coruña still tops the ranking in Spain for the unloading of fresh fish and seafood. Also reflected in the media was the establishment of the Foundation for Minimum Social and Sustainable Economic Performance (FREMSS), a non-profit making organisation created at the start of the year, committed to championing the viability of the galician fishing sector, promoting the values of responsible, sustainable fishing, while at the same time stressing the minimum performance that companies need to maintain their activity. With regard to negative news items, there were a total of 134,


referring fundamentally to aspects beyond the scope of port management and focusing on negotiations with the European Union regarding the policy of quotas and the future of certain types of fishing, such as trawling and encirclement.

Statistics on freight traffic also occupied a prime position in the media throughout 2013, with a total of 106 items, accounting of 6.3%. The items referred fundamentally to the development of the statistics, with mainly positive items, a total of 81, above all in the first half of the year, when there was an upturn in traffic. The 25 items of a negative nature appeared particularly to the latter half of the year, when there were falls in certain types of traffic. generally speaking, the information fluctuated with both positive and negative impacts throughout the year, depending on how the statistics were evolving. nonetheless, it is worth mentioning the positive tone of news items referring to the reduction in port service charges, and initiatives such as the scaling-up of the container line.

Finally, nautical sport activity which is developed in different concessional venues of the Port Authority, such as events related to leisure and the sea sports made up a total of 36 news items, all of which are positive.

news of a new edition of the Tall Ships Race in 2016 was also particularly relevant, as well as the mooring of exceptional yachts and sailing ships in the city’s different marinas.

As well as the presence of the general press, information related to the Port of A Coruña has reverberated greatly in the newspapers and magazines of a specialized character at a national level, which has been underlined above all in service and other activities relating to the Outer Port.

it’s the case of the publications such as Transporte XXi, Puertos y navieras, El Vigía and the bulletins and special editions linked to events such as international fairs and other meetings of the sector.


7.2.2 Promotional activitiesThe Port Authority of A Coruña has made an important commitment to strengthen the port-city relationship through actions aimed at deepening the role of the port authority in the social, cultural and economic development of the city, such as highlighting the value of the culture of the sea deep link and identification of the citizenry with the their port.

Along these lines, a number of different actions were promoted and organised throughout 2013, including the cooperation agreement on safety and risk prevention signed by the Chairman of the Port Authority, Enrique Losada, and the Mayor of A Coruña, Carlos negreira. One of the most salient points of this agreement was that of offering all citizens, through the Environmental Scorecard, comprehensive meteorological information on all the city’s beaches, providing real-time information on the ambient temperature and the sea state, the swell close to the beach, tide times, as well as a specific three-day wind and swell forecast for each stretch of sand. This agreement was also extended to the beaches in the municipality of Arteixo, thanks to the agreement signed by Enrique Losada with Carlos Calvelo, the Mayor of this town, in which the Outer Port is located. The data are extremely reliable, provided by the state Meteorological Agency, State Ports, Meteogalicia and the Port Authority itself. Applications for mobile devices have also been

designed, for both android and iOS (iPhone and iPad) platforms.

The involvement of citizens with their port was also evident through the success of the programme for free visits to the Outer Port which last summer celebrated its sixth edition, doubling the number of participants, reaching 1,900 visitors. in light of the expectation generated, the Port Authority once again doubled the number of buses, carrying over 5,500 visitors to the facilities in Punta Langosteira.

Also, the Outer Port continues receiving numerous visits from experts, professors and students of diverse collective professions, colleges and faculties of degrees related to engineering and public works from different universities and centres of Spanish and European study, with the objective to deeply study the technical aspects of the project and go over facilities, considered as work at the forefront of European port engineering. With these academic and professional visitors are joined representatives of numerous public institutions - as much as from the central administration as from the autonomous and local administration, as well as directors of some of the most important multinationals in the world in sectors linked to the bulk solids and liquids and other goods implanted in the Outer Port.

Worthy of note among the institutional and business visits celebrated throughout the year was that of the President of the Republic of Uruguay, José Mujica, and that of José Manuel Fernández Alvariño, the Chairman of the galician Confederation of Entrepreneurs, who toured the Outer


Port, accompanied by his predecessor, Antonio Fontenla, showing the support for the new port installations in Punta Langosteira from the business community.

Schools in A Coruña have also been able to visit the facilities, in this case of the inner port, through the program which is being developed to allow the youngest children to get to know the culture of the sea and the characteristics of the first industry of the city. in this activity 2,000 children and adolescents from A Coruña and its area of influence, as well as from other parts of galicia, participated last year. Since last year the visit includes the Control Centre of Services, with its circuit of cameras from which all of the premises are controlled, which generates great expectation, as well as the commercial docks and la Lonja fish market, where schools can be in direct contact with the numerous species that are available on the facilities.

The Port Authority’s awareness-raising initiatives, in this case in connection with the different sectors of society, the business community and the institutions of A Coruña, were also on show in the Europa Tribuna galicia Forum. The Chairman of the Port Authority participated actively in these meetings, which were organised by the new Economy Forum. More specifically, he made an appearance at one of the business breakfasts held in the Hotel Finisterre, giving an extensive presentation of all the initiatives conducted and the projects to be implemented in connection with the Outer Port. The act was attended by a number of authorities and representatives from the social and business network of galicia, including

the mayor of A Coruña, Carlos negreira; the Regional Minister for Rural and Maritime Affairs, Rosa Quintana; the sub-delegate of the government, Jorge Atán; the President of the Provincial Council, Diego Calvo; the territorial delegate of the Autonomous government of galicia, Belén Docampo, as well as the Chairman of the Ports of galicia, José Juan Durán, and the Chairman of the Port Authority of Ferrol, José Manuel Vilariño.

The Outer Port also received significant recognition last year for the excellence of the project, receiving the San Telmo award from the Professional Association of Civil Engineers of galicia. in an act held in the national Museum of Science and Technology, the members of this association wished to distinguish galician civil engineering’s flagship project. The award was collected by the Chairman of the Port Authority, in the presence of the technicians responsible for the work and numerous authorities, such as the delegate of the government in galicia, Samuel Juárez; the Regional Minister for the Environment, infrastructures and Territory, Agustín Hernández, as well as the Mayor of A Coruña, Carlos negreira, and his counterpart from Arteixo, Carlos Calvelo; the under-secretary from the Ministry of Promotion, Mario garcés; the Chairman of State Ports, José Llorca; the President of the Provincial Council of A Coruña, Diego Calvo; the Chairman of the Professional Association of Civil Engineers of Spain, Juan Antonio Santamera, and the Dean of the College of Civil Engineers of galicia, Carlos nárdiz.

Also worthy of note among the awareness-raising initiatives was the Port Authority of A Coruña’s presence in the green Ports Energy Conference, organised in the Port of Vigo to address issues such as energy efficiency and the reduction of emissions, as key elements in the sustainability of ports. Participants at the conference ranged from representatives of companies to European port bodies and universities, coming together to share their know-how and experience in respect of the national and EU regulations in this matter, as well as the different directives, the new technologies available, and the results of the initiatives embarked upon in various ports within the European Union, among them that of A Coruña, which stands out owing to the cutting-edge measures it has implemented in terms of sustainability.

The Port Authority of A Coruña is a reference atinternational level which respects international signals, in relation to which depends an important network of lighthouses, led by the oldest one in operation and declared World Heritage.

Throughout the year, there were a number of different acts to commemorate the fourth anniversary of the concession of this declaration, and the ancient lighthouse was also the symbolic element of a number

7978 Sustainability Report 2013The port as a means of creating relationships

of commemorations, such as World Diabetes Day, World Breast Cancer Day and St Patrick’s Day.

Finally, amongst the social actions figures the support of the Port Authority for initiatives such as the expedition Destination Desert, which every year takes school and medical material, and other products of primary necessity to the most deprived areas of Morocco, and the support of different actions which develop the Spanish Association of Fight against Cancer. With respect to events that are deeply rooted with the citizenry, the Port Authority collaborates with activities such as the Procession of the Virgin of Carmen which takes place every 16th of July, and events organized by the Commission for the Bonfires of San Juan.

7.2.3 Complaints and suggestionsThe P-8.3.2 procedure of the integrated Management System of the Port Authority establishes, in accordance with the directives of the Royal Decree 951/2005, which establishes the general framework for the improvement of quality in the general State Administration of the State, the mechanism for the collecting and processing of the formally expressed dissatisfaction of users with the services, as well as initiatives and proposals to improve their own quality.

Throughout 2013, the Port Authority of A Coruña received a total of 14 complaints and suggestions in connection with different functional areas of management; although this number was up on previous years, there were three complaints for the same reason (vandalism aimed at cats living in the port setting), and a similar number related

with the concern of Oza-gaiteira-Os Castros neighbours Association for the setting of the Oza beach and lighthouse.

The reception of these comments was shared out equally among e-mail and documents handed in at the registry, with none having been made by telephone throughout the entire year.

With regard to the content of these complaints, and without taking into account those already mentioned on acts of vandalism against cats (a matter which was resolved with increased surveillance from the Port Police) and the matters relating to the beach and lighthouse area at Oza, which were the responsibility of different administrations, there were three complaints about the state of different services in the port zone, including lighting, road surfaces and the general environment. All of these were processed through the Fisheries and Heritage Department, which resolved the problems reported by users.

The Association of Fish Exporters also reported the presence of rats and problems with the drainpipes in premises under concession. To deal with this, there was a rat extermination campaign along with repairs of the shortcomings detected in the plumbing; users were also made aware of the importance of not leaving leftover food in the area , since this is also conducive to the appearance of rodents and presence of gulls.

Another user proposed the installation of an information panel on the Barrie de la Maza seawall, though this was dismissed. And, lastly, there were three individual complaints regarding the control of access to the port.

in 2013, the functional areas related with the requests were Fisheries and Heritage, for the most part, as well as, Operation and Management.

The Port authority of A Coruña keeps a fluid relationship with its clients, who are divided amongst the sectors of bulk liquids, bulk solids, general goods, fishing, cruises, sports embarkations as well as the different operators in the port which make up its community.

7.3.1 Communication and collaboration with clients and the port community The Port authority of A Coruña works with its clients and the port community in order to help them in the coordination with other public administrative bodies, to analyze their needs and improve the services offered in the port (gRiPR1) through the promotion and planning of necessary infrastructures. Likewise, the Port authority collaborates in the commercial activity in the port through the search for new markets as part of a Commercial action Plan whose aim is to make customers aware of the port, both on a national as well as an international level, to promote activities undertaken and the services offered therein, as well as the possibilities for development, within a commercial strategy centred on making the seaport known and promoting the more important traffic items, such as containers and general goods.

7.3.1.1 Quality of service (PDEI04, PDEI19)

As regards the quality management system—understood in the Port Authority as compliance with our clients and users’ requirements and expectations in the access to and the use of general and port services, and the use of public domain concessions and authorisations, and the continuous improvement thereof—throughout 2013 work continued to be carried out on an integrated Management System, conceived as an interrelated system of processes aimed at improving quality and protecting the environmental and social setting, which jointly help to increase the levels the satisfaction among our stakeholders, on the basis of defining a map of processes (see diagram), by conducting one single audit and under one single coordinator to centralise the management revision process, with the backing of Quality, Environment and Occupational Health and Safety Committee, known as the CMAS Committee (PdEs06).

This explains the integration of the Port Authority’s three certified management systems— Quality (UnE-En-iSO 9001), Environment (UnE-En-iSO 14001) and Occupational Health and Safety (OHSAS 18001)—giving rise to a set of documents which, adapting its documentation thereof to the needs arising from the observations based on the application thereof, currently comprises 18 Procedures, 25 instructions and 80 Formats.

7.3 Relationship with clients and port community


Process map of the SIg

Planning of the System

Management of Technical resources

P-6.3

Maintenance of equipments and facilities

Information and RRHH management

P-4.2

Elaboration and control of the documentation, registry System

P-6.2

Training management

Management of the System and Continued Improvement

P-8.5.2Non-compliances, corrective actions, preventative and

improvement actions

Management of Services

P-7.5.1Coordination and control

of general services

P-7.5.3Management of the use of the public domain: authorizations and concessions

Use

r re

quire

men

ts

Requirements and risks

P-7.2.1

identification and compliance with legal and other requirements

P-7.5.4

identification and evaluation of environmental aspects

P-7.5.5

identification of dangers, evaluation of risks and determination of controls

P-8.5.1

investigation of incidents and statistics of accidents

P-8.5.3

Preparation and emergency response

P-8.2.1Internal Audits

P-8.2.2Operational control. Measurement and

monitoring

P-5.4Strategic Planning of Management

P-7.5.2Coordination and control of general port services

Purchase and hiring

P-7.4.1

Management of hiring

P-7.4.2

Evaluation of Providers

Communication with the area

P-5.5Functions, responsibility, coordination and internal

communications

P-7.2.2Communication and external

consultation

Use

r ex

pect

atio

ns

During 2013, documents which describe processes in a specific manner were proposed and drafted changes to the already existing documentation were approved, within both the operational environment (related with our mission) for improving the provision of services and the management of the public domain, as well as in support and strategic processes.

For the control and monitoring of the integrated management system, the same tool is used as for the monitoring of the operational objectives of the Business Plan: the balanced scorecard, along with the operational scorecard, aimed at the zoned monitoring of the most salient projects and initiatives implemented with a view to attaining maximum operability for the port, which continued in 2013.

The reach of the Management System applies to the following activities carried out by the Port Authority:


PROvISION OF GENERAL SERvICES AND MANAGEMENT OF PORT

SERvICES. MANAGEMENT OF ThE ExECUTION OF ThE WORkS IN

ThE PORT AREA. MANAGEMENT OF ThE USE OF ThE PORT

PUBLIC DOMAIN

The Policy of integrated Management of the Port Authority of A Coruña has been defined and approved by its presidency with the date 13th of May 2013.

7.3.1.2 Promoting quality in

operations

All of the providers of port services in the port of A Coruña have certification for their quality management system according to the standard UnE-En 9001:2008.

However, none have certification according to the quality of service reference (PdEi20) Royal Caribean Cruise Lines and MSC Cruises are both certified with respect to the quality references approved by the State Ports.

neither any of the maritime goods terminals, nor the maritime station, have this certification of service in 2013.

7.3.2 Commercial activityOver the 2012 the Port Authority of A Coruña has maintained a commercial (PdEi30) strategy of international promotion of the new port facilities of Punta Langosteira and the drawing in of new traffic, as well as developing specific activities for client loyalty

Throughout the year the marketing strategy for promoting the Port of A Coruña was based on the following initiatives, focused on attracting and developing customer loyalty:

Preparation of sectoral studies aimed at seeking out new markets and identifying companies or industrial sectors to be targeted by the commercial offer of the Port of A Coruña.

Presentation of the business opportunities the Port of A Coruña offers to potential clients, through the drafting of documents describing the facilities and services available, and customised cost studies for each client interested in setting up within the port.

The publishing of promotional and informational material on the Port of A Coruña, supporting the marketing work and contact with clients.

The monitoring of commercial contacts made and administration of client orientated relationships.

Specific awareness-raising campaigns for the port: attendance at fairs, organising trade missions, forums and conferences, which have already been dealt with above.

With the aim of capitalising on the enormous investment efforts required by the work on the Outer Port, throughout

2013 the marketing strategy embarked upon years before was reinforced; orientating the same, first and foremost, towards attracting new types of traffic, with initiatives aimed at positioning the new facilities in Punta Langosteira on international level, promoting its potential as a global logistics platform in certain sectors, and on seeking out and identifying potential investors, attracted by the business opportunities and special advantages offered by the new infrastructures, in which a number of operations were conducted throughout the year with the movement of bulk solids and general freight, under optimal safety and operational conditions.

in order to comply with this objective, two international trade missions were conducted:

Trade Mission to Colombia (from 8 -12 April), to establish business and institutional contacts, as well as to showcase the business opportunities in the Outside Port of A Coruña. The trade mission was accompanied by the Chairman, the Manager and the Head of the Port Development and Marketing Department of the Port Authority.

in the meetings and events held with important oil companies located in Bogota, executives expressed their appreciation of the port facilities in Punta Langosteira, and the facilities they offer for setting up a “hub” terminal in the hydrocarbon sector, owing to its deep harbour and the ample area available.

The delegation from A Coruña also visited Santa Marta, where it held a meeting in the city’s port, the principal port by types of traffic in Colombia and where a partnership was established between both institutions.

Trade Mission to Brazil (from 8 -12 April), to establish business and institutional contacts,and to showcase the business opportunities in the new Outside Port of A Coruña. The trade mission was accompanied by the Chairman, the Manager and the Head of the Port Development and Marketing Department of the A Coruña Port Authority.

The first stage of the trade mission took place in São Paulo, where meetings were held with petrochemical, mining and agricultural bulk solids companies, as well as companies from the construction sector, who were offered the possibility of extending their business lines through the setting up of a “ hub” in the Port of A Coruña.

The Port Authority then moved on to Rio de Janeiro, where a meeting was held with the principal Brazilian oil company, Petrobras, which was introduced to the


facilities in Punta Langosteira and the opportunities they offer as a bulk liquids hub, with a view to setting up of new hydrocarbon storage and distribution terminals.

Lastly, meetings were held in Santos with mining and bulk solids companies,and an institutional partnership established with the Port of Santos, one Latin America’s leading ports. .

in addition to the Port of A Coruña’s international trade missions in Colombia and Brazil, and with the aim of promoting a Bulk Liquids Terminal in the Outer Port in the internal setting, the Port Authority of A Coruña attended the London IP Week (international Petroleum Week), from 18-20 February 2013, where the working agenda included different meetings and interviews with logistics operators and traders from the hydrocarbons sector, both to learn about the global evolution of the market and the situation in the sector, and to maintain trade contacts with executives from petrol companies and inform them of the business opportunities in the Outer Port in the traffic and storage of hydrocarbons.

Attendance at the iP week was a step further in the plan for promoting the Outer Port on an international level. nonetheless, the current economic situation and the slowing down in coming out of the current economic crisis would seem to be preventing potential investors from taking the decision to position themselves in the Outer Port. Despite this, those to whom the project was presented showed interest, stressing the suitability of the port and the competitive advantages that a port with a

deep harbour could have in the future development of a hub for crude oil and petroleum products.

Other fairs in which the Port Authority of A Coruña participated throughout 2013, as part of its marketing strategy, include the following:

Transport Logistics Show in Munich, 4 - 7 June, where meetings and forums were held to present the port’s business opportunities to companies attending the fair.

International Logistics Exhibition, in Barcelona, held from 18 - 20 June.

As a result of the marketing work, also through 2013 a number of marketing meetings and forums were held, and numerous visits were received, from both institutions and from Spanish and foreign companies, interested in learning about the new port facilities and land available, to foster possible industrial deployments in the Outer Port and related maritime traffic.

Meetings were also held with the agri-food and compound feedingstuffs sectors, through attendance at the AGAFAC Conference, titled “Control systems in safety and quality in the animal foodstuffs sector”, and the First International Conference on Off-Shore Energy, organised by ASiME in Vigo, where the Port Authority of A Coruña showcased the opportunities for this sector in the Outer Port, and the meeting with the Galician Logistics Cluster, comprising the leading galician logistics companies, who showed interest in learning


about the facilities and opportunities offered by the new outer port of A Coruña. All these conferences and visits were held in the final quarter of 2013.

At the same time, in the setting of its marketing strategy, on 27 november, the Port Authority organised the 8th Port of A Coruña Clients’ Forum, an annual event designed to bring together the port community and the port’s principal clients, as well as companies in the setting, serving as a meeting place to reflect jointly on the current and future situations of the port facilities, with a view to improving the service and competitiveness of the Port of A Coruña. The majority of the port community attend the forum, which is of great interest for our clients, as it provides an opportunity to jointly analyse the current situation of the different activity sectors within the port, of its setting, as well as the economic situation in general, and to showcase the development of types of traffic, with special reference to the operations conducted in the Outer Port.

Contacts made with companies in the hydrocarbon sector would seem to suggest that the line taken by the Port Authority of A Coruña in promoting the port within this sector is the right one, although the market is currently in a situation of backwardation and constriction, also resulting from the current economic crisis, which is not conducive to short-term investment, but which does seem to recommend continuing along the line taken, with the aim of showcasing the port to logistics operators and traders, with investment capacity, who may require storage space as soon as the current market situation changes, or when a situation of contango is reached, or possibilities of arbitration arise.

in addition, the agreement reached with Repsol for the transfer of its terminal from the inner port to the outer port, moving the most hazardous traffic away from the city, with an initial transfer phase of crude oil and bulk solids from the refining of petroleum (coke and sulphur), was also a significant milestone, and a good starting point for other companies in the sector to be able to take positions and open new negotiations with this company, with a view to developing of new business and the exploiting synergies.

Contacts were also maintained with a number of companies which are assessing the port’s characteristics and the potential business to be developed, giving a positive evaluation of these facilities. The results of the marketing initiatives and follow-up include the establishment in the outer port of the company hormigones Carral, which has installed cement silos in the outer port for importing this product, with movements of approximately one vessel a month. There are also another operations, such as the exportation of large components (metal platforms for the extraction of minerals in Senegal), manufactured close to the port by horta Coslada, with which a direct commercial relationship has been established, as well as the exportation of clinker bound for Brazil.

in addition, two of the principal port operators, galigrain and Terminales Marítimos de Galicia (TMGA), have also requested concessions for grain handling terminals in the Outer Port, which are currently being processed, and will entail a joint investment of over €10 million.

Lastly, in 2013 a number of marketing initiatives were conducted, including the Port Authority of A Coruña’s


attendance in the following forums (gRi4.16) and conferences, with the aim of encouraging cruise ship traffic:

Miami Cruise Shipping Fair

A delegation from the Port Authority of A Coruña, comprising the Chairman, the Manager and the Head of the Port Development and Marketing Department, attended the annual Cruise Shipping Miami event, held in March 2013, which was also attended by the A Coruña Tourism and Congresses Consortium. This is the principal event in the sector, and the aim was to showcase the facilities of the Port of A Coruña for cruise ship traffic and terminal services, as well as to promote the city of A Coruña as a cruise destination. During the event, meetings were held with the principal shipping lines, tour operators, consignees, general agents, communication media and other players intervening in the business.

hamburg Seatrade Fair

Participation in Seatrade Europe, held in Hamburg in September 2013, was aimed at promoting the A Coruña as a port of call for cruise ships on Atlantic routes, as well as meeting heads of operations and voyage planning from the principal shipping lines that call at the port.

International Cruise Summit, Madrid

The port Authority was also present at the third edition of this event, held in Madrid from 24 - 25 October 2013, as a forum for debate on the cruise product and its industry in Europe. The event was attended by representatives of port authorities, agents, tour operators, shipping lines, tourist promotion managers, suppliers and auxiliary industries, to analyse the evolution of the market, the economic impact, voyage planning and the promotion of the cruise product and tourist destinations.

Annual Cruise Europe Conference

The Port Authority was present in the annual meeting, called by the Cruise Europe Association, held in the French city of Le Havre in April 2013. The aim of the

event is to bring together member ports to analyse the evolution of the cruise industry, to meet with representatives of invited shipping lines and to plan joint promotion and marketing actions.

The increasing importance of cruise traffic in A Coruña and its socio-economic impact on the city and the metropolitan area led the Port Authority to organise further advertising initiatives throughout 2013:

Technical Conference on cruise excursions

Well aware of the enormous potential market that the cruise industry may represent for the companies in our hinterland, the Port Authority of A Coruña held this conference on 14 February with the aim of taking an initial step towards fostering this line of business, by organising a technical conference, targeting companies in different sectors (sports and leisure activities, catering, car hire, travel agencies, tour guides, gastronomic initiatives, etc.) to ascertain all the channels required to offer cruise companies innovative excursions and activities in port, in a demanding market in which providing a high-quality service is essential.

With this in mind, the Port Authority of A Coruña wished to bring together both parties—cruise lines and potential providers of services of this type in our setting—to encourage commercial exchanges between them, inviting them to this conference, thus counting of collaboration from representatives from the principal tour operators providing services in the Port of A Coruña.

This conference was organised in cooperation with the A Coruña Tourism and Congresses Consortium.

Press trip for German and British Journalists

Organised in October 2013, as a joint marketing action of the Costa Verde Association, of which the Port Authority of A Coruña is a member, along with the ports of Santander, Bilbao and gijón, journalists from the United Kingdom and germany, the principal origin countries of visiting tourists, were invited to promote the city and its tourist resources as a cruise destination, through the publication of articles and reports in British and german media.


The Port authority of A Coruña belongs to various associations (gRi4.13, PdEi29, PdEi 34), and foundations, such as ECOPORTS (gRi4.12), the European Sea Ports Organization (RETE), the Cruise Europe association, the Costa Verde Cruise association, the Chamber of Commerce of A Coruña, the Consortium of Tourism and Congresses of A Coruña, the association for Progress in Management, the association of Businessman of A Coruña, galician association of Manufacturers of compound feeds, the international association of aids to navigation, the Spanish association of Port Law Studies, Tourism Consortium of

A Coruña, the Logistics Cluster in galicia and Madrid Logistics Platform, being present in some cases by their management bodies.

it has also signed deals with the University Foundation of A Coruña, with the Foundation of Civil Engineering of galicia and with the non-profit companies ECOEMBES and AMBiLAMP.

Finally, the Port Authority of A Coruña has been Organizational Stakeholder (gRi4.12) of gRi since the year 2008.

in 2013 the Port Authority of A Coruña has signed the following collaboration agreements (PdEi28, PdEi34):

- Cooperation agreement with A Coruña City Council on urban planning in the port zone and its setting

- Agreement with A Coruña City Council for the use of the Tower of Hercules.

- Refurbishment of city walls and the environment, in partnership with A Coruña City Council.

- Professional cooperation agreement with the Maritime Port institute of galicia.

- Cooperation agreement with S.A. para o Desenvolvemento Comarcal de galicia in the commercial activity of passenger traffic.

- Agreement between the Port Authority of A Coruña and Unión Fenosa Distribución, S.A.

- Agreement with the Professional Association of Civil engineers of galicia.

- international twin port agreement- Port of Montevideo.

- Cooperation Agreement with Ports of galicia for the installation and maintenance of an electric line between the port of Bariza and nariga Lighthouse.

- Memorandum of Understanding for the strategic alliance between the ports of A Coruña and Formosa (Argentina)

- Cooperation agreement between the Port Authority of A Coruña and the Spanish Red Cross in A Coruña.

- RETE 2001: Cooperation between port cities and ports in Mediterranean Europe and Latin America for the development of the port-city relationship.

- Memorandum of understanding between the Port Authority of A Coruña and the Spanish Oceanographic institute.

- Cooperation agreement with Protección Medio Ambiental, S.L. for the acceptance and delivery of hazardous waste.

- Agreement with the Ferrocarrís de galicia Foundation for the transfer and exhibition of a rail manoeuvring engine.

7.4 Associations and foundations

7.5 Agreements, conventions and collaboration protocols


- Cooperation agreement with the State of Klaipėda (Republic of Lithuania)

- Agreement with Oleiros Town Council for the loading of materials for the exhibition in the visitor centre of Meira Lighthouse.

- Legal assistance agreement with the State Administration (Ministry of Justice, State Legal Office, State Legal Office Directorate)

- Cooperation agreement with Sociedade galega do Medio Ambiente, S.A. for the protection and improvement of the environment and the promotion of sustainable development import activities.

- Agreement with the neria Association for the use of different maritime signal buildings attached to the Port Authority of A Coruña

- Agreement between the Board Authority of A Coruña and Empresa Municipal de Aguas de La Coruña, S.A. (EMALCSA)

- Cooperation agreement with TRAgSA with the aim of formalising management delegations.

- Agreement with the Pedro Barrié de la Maza Foundation on the loan of the painting “Portrait of Pedro Barrié de la Maza, Count of Fenosa”, painted by Luis Quintás goyanes.

- Agreement with Electra del Jallas, S.A. for the assignment of the use and operation of the of electrical supply installations for the Fisterra, Touriñán, nariga and Laxe lighthouses.

- Authorisation with the Port Authority of Vigo, Director of general of the merchant navy and State Ports for the installation of an HF radar system for measuring the physical marine environment in the setting of Finisterre and Silleiro lighthouses.

- Agreement with Oleiros Town Council for the carrying out of activities related with the protection of the marine and coastal environment, maritime training and research, in the building formerly used by Maritime Signalling technicians attached to Mera light tower.

- Tax management agreement with the Spanish Tax Agency.

- Agreement with Oleiros town Council to establish the terms of assignment of the aforesaid Council’s title to the access road to Mera light tower.

- Agreement with Administrador de infraestructuras Ferroviarias (ADiF) for the management of rail operations on the interior rail network in the Port of A Coruña.

- Framework Cooperation agreement between the Port Authority and ECOEMBES, Ecoembalajes España, S.A.

- Agreement with the galician Fishing Confederation for the practice of sport fishing in the Port of A Coruña.

- Act of accession to the inter-institutional cooperation framework agreement signed between the Returned goods Unit of the Ministry of Economy and Finances of Panama, State Ports, the Port Authority of Ferrol and the Madrid logistics platform.

- Preliminary inter-institutional and commercial cooperation agreement with the Chamber of Exporters of Costa Rica (CADEXCO)

- Agreement for the use of certain premises on the ground floor of Vilán Lighthouse by the Business and Tourist Promotion Association of Camariñas.

- Agreement with the Ministry of Science and innovation (Secretariat of State for Research) for the assignment of use the use of the optical instruments in the Tower of Hercules.

- Memorandum of Understanding with the Port Authority of Dalian (China)

- Redress agreement with Unión Fenosa Distribución, S.A. for the possible use of excess capacity Medium Voltage and Subterranean Low Voltage network facilities in the old gran Sol Fish Market.

- Agreement with Unión Fenosa Distribución, S.A.for the supply of electrical power to the premises located on Quay 2A in the Fish Market building.

- Cooperation agreement with the Spanish Distance Learning University (UnED) for training placements for students.

- Collaboration agreement between A Coruña City Council and the PAAC for developing mobility on the Marine Harbour and the Parrote.

- Cooperation agreement for extracurricular work experience for students in the Faculty of Law in the University of A Coruña.

- Cooperation agreement with the University of Coruña for training placements for students studying for the


Official Masters degree in Tourism Management and Planning.

- Cooperation agreement with the Consortium for the Promotion of Music (A Coruña City Council) for the multi annual funding of musical activities of the Symphonic Orchestra of galicia.

- Cooperation protocol with A Coruña City Council for the strategic project “Coruña Futura”.

- Agreement with Beijing 3E Maike Wind Power to analyse the possibility of installing a waste treatment terminal in Punta Langosteira.

- Agreement for the conduct of external extra-curricular work experience for students in the E.T.S. of Civil Engineers, University of A Coruña.

- Cooperation protocol with A Coruña City Council, EMALCSA, Delegation of the government, Regional Ministry for the Environment, Territorial Delegation of the Autonomous government of galicia, Provincial Council and As Mariñas Consortium for the definition of the Urban Area of A Coruña’s Sustainable Mobility Strategy, support for the implementation thereof and the functional and technological development of the same.

- Assignment agreement with Unión Fenosa Distribución, S.A.for the use of the concrete enclosure (PFU-4) located in the service of the Ulcer Port of Punta Langosteira (Arteixo), as well as the easement for use of the space in which 20m2 is set aside.

- Agreement over the making available to the Ministry of Finance and public administrations, by the Port Authority of A Coruña, of the goods sanitary control border facilities in the Port of A Coruña.

- Agreement with gas natural Servicios, SDg,S.A. for the joint development of mobile energy solutions in the onshore and offshore settings of the Port of A Coruña.

- Cooperation agreement with Arteixo Town Council for the carrying out of different actions arising from the construction of the Outer Port at Punta Langosteira.

- Agreement with the Ambilamp Association to implement mechanisms to facilitate the selective collection of waste from lamps.

- Memorandum of Understanding between the Port Authority of A Coruña and the Sociedad Portuaria Regional de Santa Marta S.A. Colombia.

- Cooperation agreement with the Spanish Red Cross in A Coruña for the transport, in vessels belonging to the latter, or technicians from the PAAC from Malpica to the Sisargas isles.

- general Corporation Protocol with A Coruña City Council and Entidad Mercantil Promotora Urbana de Vío, S.L. for the appointment of theVío industrial Estate as a logistics zone linked to the Port of A Coruña.

- Collaboration agreement with the galician infrastructures Agency and A Coruña City Council for the construction of the underground roadway in the Parrote Quay.

- Agreement on providing the Ministry of Finance and Public Administrations with the premises devoted to the laboratory in the Healthcare Area.

- Memorandum of Understanding with the Port Authority of Santos-Companhia Docas do Estado de Sao Paulo.

- Agreement with the Liceo la Paz College in A Coruña for training actions in work centres

- Cooperation agreement with the Regional Ministry for the Environment and Sustainable Development for the protection of the atmospheric and marine environment in the setting of the Port of A Coruña.

- Agreement with A Coruña City Council in the matter of prevention and extinguishing of fires and rescue services.

- Cooperation agreement with the University of Vigo for participation in the “Marine Campus” international Excellence Project.

- Framework Cooperation agreement between the Port Authority and the Panama Maritime Chamber.

- Agreement with the Fundación Especial Caixa de Aforros de galicia, Vigo, Ourense e Pontevedra in the setting of professional placement scholarships in novacaixagalicia’s innovation and Environmental projects.

- Agreement with A Coruña City Council to hold the 2013 San Juan Sardine Festival in the Port

- Advertising cooperation agreement with the Coruña Municipal Show institute (iMCE) in the 2013 San Juan Sardine Festival in the Port.

The port’s responsibility in the preservation of its resources

088.1 APAC’s environmental management system 93 8.2 EU registRY 93 8.3 Environmental code of conduct in the port of

A Coruña94

8.4 Environmental behaviour in the inner port 968.5 Environmental performance in the works of the

outer port110

8.6 Received complaints 1178.7 Expenses and investments for resource protection 1188.8 Bonuses for good environmental practice 1198.9 Environmental training 1218.10 Communication strategy 121


08The port’s responsibility in the preservation of its resources

The environmental sustainability strategy of the port of A Coruña, adopted in October 2006, as part of its Environmental Policy and linked to the Strategic Plan for the Period, 2009-2013, has the following objectives

to achieve a high level of technical commitment in port services and operations through their control, systematization of environmental management and risk prevention,

recognize and become acquainted with the concerns of our stakeholder groups,

communicate, inform about our response, and

to seek cooperation from the competent Administrations.

During the year 2013, this strategy of environmental sustainability carried out its targets through the following plans and initiatives:

To achieve an elevated level of technical commitment in port services and operations through its control, the management systematization and environmental risk prevention: having obtained in 2010 the certification of our management system in compliance with the UnE-En iSO 14001:2004, and making an evaluation of potential risks through UnE 15008:2008 (gRi4.11). in 2012, the Port Authority environmental management system was registered with the number ES-gA-000353 in the EU registry..

Recognize and become acquainted with concerns of our groups of interest, through the organization of an environmental forum, media follow-up,

monitoring of complaints and suggestions, user surveys etc.

To inform about our responses through the environmental control panel (http://cma.puertocoruna.com), the application “Ondas e vento”, the elaboration of CRS reports, etc. (gRi4.4, gRi4.6, PdEi21, PdEi26)

To seek collaboration of the administrations, through the filing to the Regional Ministry of Environment, Territory and infrastructures, of the cooperation agreement for the protection of the environment in the surroundings of the port of A Coruña and the launching of different lines of cooperation with the A Coruña City Council, the visits to the Outer Port, etc.

This strategy is designed to transform its interrelation with the environment in one of the resources that make its growth possible, avoiding bad management of the environmental aspects of the commercial activities that negatively affect the business, optimizing the constructive process and the utilization of its infrastructures and integration with the environmental and social environment through the promotion of the sustainable development as a management model of the port activity.

Moreover, and with the aim of optimizing management, during the 2012 financial year progress has been made in relation to the objective of integrating the three Management Systems that the Port Authority has certified: Quality (UnE-En-iSO 9001:2008), Envionment (UnE-En-iSO 14001:2004) and Safety and Health at Work (OHSAS 18001:2007), with a documental suite resulting from it that, according to data obtained on the date of inCAWEB, currently comprises of 16 Procedures and 20 instructions, with their corresponding Formats.

8.1 APAC’s environmental management system

As it has been said, from June 2010 the APAC has a certified environmental Management System, base don the UnE- En iSO14001 regulation that it is fully operative within the its own limits of scope aiming to, with the Environmental Code of Conduct, extend environmental risk control to the whole service area of the port. On the basis of this system, the Port Authority

of A Coruña adhered in 2012 to the Communitary System of Environmental Management and Audit (EU), regulated by the Regulation (CE) nº 1221/2009, whose competent body is the general Secretary of Quality and Environmental Evaluation from the Regional Ministry of Environment, Territory and infrastructures. Was obteined renewal date november 5, 2013.

8.2 EU registry


For the proper management of the environmental aspects of the users of the port, the Port Authority approved in the Board of Directors of 11th of February 2009 the Environmental Code of Conduct of the port of A Coruña (gRi4.8, gRiEn26, gRiSO1, PdEa07, PdEa11); based on the principle of self-regulation of the environmental policy code of the European Organization of Maritime Ports (ESPO), this Code includes the principles that have to be the guide for all and every one of the workers, service operators, users of services and facilities, holders of concessions and authorizations or those persons who develop any economic activity in the service area of the port, so that they assume the protection of the environment as a part of the port culture.

Companies adhering to date are those indicated below:

COMPANY DATE JOINED

1. ARCOPEBA 16-06-2009

2. PÉREZ-TORRES MARÍTiMA, S. L. 27-05-2009

3. CORUÑA PiLOTS, S. L. P. 05-06-2009

4. TRAnSPUERTO 02-06-2009

5. UTE SERTOSA nORTE-CARSA 02-09-2009

6. CODEBAS 16-04-2010

7. SESTiCO 18-06-2010

8. TOYSAL 30-06-2010

9. gALigRAin 20-12-2010

10. MgS 20-12-2010

11. TMgA 17-01-2011

12. MACOgASA 28-02-2011

13. RUBinE E HiJOS, S.L. 04-03-2011

14. AnTÓn MARTÍn SHiPPing 07-03-2011

15. CEFERinO nOgUEiRA 21-03-2011

16. MARÍTiMA COnSiFLET 21-06-2012

17 BERgE MARÍTiMA 03-07-2012

18. FiniSTERRE MARÍTiMA 15-05-2013

19. TAnSPORTES gABEiRAS MARTinEZ S.L.

13-06-2013

20. TOCA SALgADO S.L. (TOYSAL) 27-06-2013

21. ACTECO PRODUCTOS Y SERViCiOS SL

7-11-2013

22. UTRAMiC S.L. 7-11-2013

23. gESTÁn MEDiOAMBiEnTAL S.L. 7-11-2013

24. ingAROiL S.L. 17-12-2013

25. CORDELERiA EL RiAL SL 18-12-2013

26. RECiCLAJE FLUiDOS Y SÓLiDOS S.L. (RECiFLU)

31-03-2014


8.3 Environmental code of conduct in the port of A Coruña

Illustration 3. Code of Conduct in the Port of A Coruña and adhered companies.

The Code, the updating of which has been postponed until 2014 as result of the recommendations from the RobecoSAM (CV Case study) and in order to introduce the environmental aspects of the outer port, is available on the Port Authority’s website, http://cma.puertocoruna.com, and will be organised into four chapters which will address the general Regulations for environmental aspects, the Technical instructions for the different activities conducted within the port,

a chapter devoted to climate change and, finally, a glossary of the terms used.

it is remarkable that all the general services and port providers in the port of A Coruña have a certification of their environmental management system according to the rule iSO-En UnE 14001:2004, as well as the most relevant concessions: REPSOL, CLH, Bioetanol galicia, gas natural Fenosa, etc.


As has already been said, the port’s environmental management has been organised pursuant to the UnE-En iSO 14001:2004 Standard in its direct and indirect aspects. With regard to the latter, the management thereof is promoted in accordance with the Port of A Coruña’s Environmental Code of Conduct, and the monitoring thereof with the Environmental Scorecard, as well as different operational controls on stays in the port and the handling of bulk solids (SAO ) or on the cleaning service.

The environmental behaviour in the interior port and the different aspects thereof during 2013, a year which the Port Authority received no sanction for failure to comply with the environmental regulations (gRiEn28, gRiSO8).

8.4.1 Waste management

8.4.1.1 Provision of the commercial

waste management service in the

port of A Coruña

Article 11 of Law 22/2011, on 28 July, on waste and contaminated soils, relating to the cost of waste management, stipulates in. Point 1 thereof that “according to the `polluter pays’ principle, the costs of waste management are to be borne by the original producer of the waste”. in turn, Article 42, on the scope of responsibilities regarding waste, stipulates that “Waste shall always have a party responsible for compliance with the obligations deriving from the production and management thereof”.

Hence (PdEa24), in order to transfer both the real costs and the responsibility for the management of the waste generated in the service zone of the Port of A Coruña to the producers thereof , thus complying with that stipulated in Point 2 of Article 138 of Royal Legislative Decree 2/2011, of 5 September, approved by the Revised Text of the State Ports and Merchant navy Act, according to which “the development of industrial, commercial or service activities in the public port domain shall be subject to the legal regime envisaged in the present law for commercial services”; on 21/02/2013 the Board of Directors approved, the “Special terms and conditions for the provision of commercial waste management services in the Port of A Coruña”.

On the other hand, Chapter 5 of Title Vi of the aforesaid Royal Legislative Decree 2/2011 stipulates that the

definition of the special terms and conditions for the provision of commercial services corresponds to the Port Authority.

Thus, the object said terms and conditions is to establish the specific conditions for the granting of authorisation to provide the commercial service of collection, transport and treatment of commercial and industrial waste (hazardous and non-hazardous) produced within the service zone of the Port of A Coruña, including the overseeing of said operations.

Companies authorized by de APAC for commercial waste management services (gRiEC6)

TAnSPORTES gABEiRAS MARTinEZ S.L.

TOCA SALgADO S.L. (TOYSAL)

UTRAMiC S.L.

gESTÁn MEDiOAMBiEnTAL S.L.

CORDELERiA EL RiAL SL

8.4.1.2 Waste management plan for

the port of A Coruña 2009-2013

The Port Authority of A Coruña, registered as a minor waste producer, with number P-C/027/2002, gives the hazardous waste generate in its workshops or abandoned by the users to a certified operator and it is possible to control the deliveries through the SiRgA (Waste information system of galicia).

As required by Law 10/2008 on Waste in galicia, in 2013 the environmental self-diagnostics was performed, obtaining a valuation of 7.86 (registry no. PR-RWEB01- 206119).

This value is the consequence of the setting up of a Waste Management Plan for the Port of A Coruña for the period 2009-2013 , whose field of action included the service area and areas controlled by the maritime signalling service.

in cooperation with the company Reintegra, from the Toysal group, until november 2013, and subsequently, with the company Lopez Cao- Mixturas, as the companies responsible for the cleaning service in the Port of A Coruña, throughout 2013 a total of 1,310.9 t of non-hazardous waste was processed. Of this total, it was only possible to


8.4 Environmental behaviour in the inner port

recover 20% (PdEa22), the poorest value obtained during the period 2009-2013, after having obtained a maximum of 62.67 % for recovery in 2010. The remaining 80% of non-recovered waste makes up the “reject” fraction, owing to the lack of segregation at origin by those users who discard their waste inappropriately in the containers in areas provided. A further cause for the fall in the recovery ratio was bulk waste and miscellaneous fittings

which were discarded in both the Oza and San Diego areas (mattresses, household appliances, furniture, rubble, tyres, etc.). As has previously been mentioned, the measure adopted to improve these results was to transfer both the real costs and responsibilities of the managing the waste generated in the service zone of the Port of A Coruña to the producers thereof, through the contracting of authorised waste management companies.

Waste managed internally by the APAC

(PdEa22) 2007 2008 2009 2010 2011 2012 2013

Commercial/ household waste - CHW

Organic and inorganic waste. Fraction rest (kg) - 18.00 178.20

Cardboard and paper (t) 4.00 3.10 0.79 2.12

Packaging (kg) 0.10 100.00 52.00

Hygienic waste (kg) 48.00 57.00 17.00 7.00

Septic tank sludge (t) 29.10 - -

Non-hazardous industrial waste - NHIW

Sludges from the anticontamination reservoir (t) - 7.97 6.00 -

Fats and oils from the WWTP (t) 7.40 - 5.50 1.00 36.64

Sludges of digestion of the WWTP (t) 7.40 75.00 6.00 2.00 -

Metal waste (t) 1.54 2.60 4.22 1.16

Construction and demolition waste (t) 19.72 34.65 17.90 8.76

Wood waste (t) 2.20 1.74 1.90

Hazardous waste - HW

Toner cartridges (ud) 52.00 123.00 152.00 141.00 133.00 125.00 84.00

Used oil (l) n/D n/D 2.400.00 50.00 - - -

Used oil filters (kg) n/D n/D 29.50 17.00 - - -

Contaminated packaging (kg) n/D n/D - 60.00 - -

impregnated materials (kg) n/D n/D - 267.00 - - -

Batteries out of use (kg) n/D n/D 450.00 682.00 - - -

Used batteries (kg) n/D n/D 160.00 20.00 27.00 80.00 20.00

contaminating aerosols (kg) n/D n/D - 35.00 - - -

Electric and electronic waste (kg) n/D n/D 1,000.00 1,700.00 7.28 - -

Fluorescents (kg) n/D n/D 121.00 338.00 120.00 47.00 -

Waste generated in works contracted by the APAC-CHW

Construction and demolition waste (t) 729.50 30.68 378.00


There were no collections of expired signal flares (explosives, cartridges and fireworks) throughout 2013, owing to which it is believed that the users returned them to the seller.

With regard to the previous year, the residual waste fraction in PAAC offices increased; the same is true in the case of waste paper, with an increase of 200%, owing to the management of obsolete documentation held in storage for a number of years. Conversely, with regard to packaging and toners , these were reduced by 50% and 32% respectively, along with a reduction of 75% in the quantity of batteries collected in PAAC facilities, and no fluorescent waste at all was processed.

As a result of small-scale work carried out directly by PAAC personnel, 50% less construction and demolition waste and 75% less metallic waste (scrap) was managed than in the previous year. nonetheless, the amount wood waste managed increased by 9%.

With regard to waste comprising impregnated material, used filters, used non-chlorinated oils, contaminated

packaging, impregnated materials, used batteries, contaminating aerosols and waste from electrical and electronic apparatus, during 2013 no quantities of waste were managed, due probably to the reduction in the workload of the PAAC workshop and conservation team.

Waste in common areas and sweepings (PDEA23)

With the commencement, in november2013, of the new contract with the company López Cao-Mixturas (gRiEC6)

for the cleaning service in common onshore zones within the port, as well as with Maritime global Service (MgS) (gRiEC6) for waste from the water surface, the parties responsible for the collection and management of sweepings from depositing and handling operations on freight and bulk materials on the Centenary and San Diego Quays will be the operators themselves, which may contract either of the authorised companies to perform the commercial waste management service in the port; these companies may also be contracted by any company located within the port to collect any waste arising from their activities.


Waste collected by the cleaning service of the common land areas (Inner Port)

PdEa23, gRiEn22 2007 2008 2009 2010 2011 2012 2013

Commercial/ household waste - CHW

Organic and inorganic waste. Fraction rest (t) 1,895.58 1,624.90 1,099.83 666.10 797.80 1,191.10 1,080.47

Cardboard and paper (t) 49.60 46.30 344.05 242.65 163.26 91.73 79.06

Plastics (t) n/D n/D 56.82 407.02 253.47 50.95 34.79

Polystyrene (m3) 723.00 1,768.00 4,615.00 4,553.51 35.19 48.92 29.00

glass (t) 17.22 10.46 15.36 3.67

Catering services organic waste (t) - - -

gardening waste (t) 42.32 41.18 16.80 17.64 8.03

Packaging - - -

Non-hazardous industrial waste – RINP

Loading. sea collections and bulks waste (t) 1,200.44 1,538.22 1,257.68 1,307.36 1,056.15 1,343.56 1,402.18

Wood (m3) 99.60 239.40 3,321.00 300.02 159.68 137.60 60.76

Remaining nets (t) n/D n/D 41.01 69.56 18.26 26.46 26.99

Waste abandoned in the service area (t) 0.71 6.00 33.00 24.64 16.00

Vehicles abandoned at the end of their service life (ud) - 5.00 12.00 3.00

Waste collected by the cleaning service of the common water areas (Inner Port)

gRiEn22, gRiEn23, PdEa23, PdEa15 2007 2008 2009 2010 2011 2012 2013

Commercial waste (t) 54.37 61.50 59.72 60.25 42.63 63.89 62.03

RP liquids (t) 0.94 1.81 5.13 2.68 8.80 0.50 0.18


Having analyse the data, a 10% decrease in the residual fraction was noted in the common areas of the inner port with regard to the previous year, 14% in the case of paper-cardboard and 32% for plastics; the same was true for expanded polystyrene and wood with reductions of 42 % and 55 % respectively. This would seem to suggest that waste production fell, owing to the evolution of the types of traffic and the type of goods moved, and inefficient segregation in the common areas of the port.

in the case of solid floating waste in waters, the quantity managed was similar to that of previous year, while oil waste in port waters was reduced drastically by 60%, which could mean fewer incidents, or of lesser importance, of accidental spillages in Port waters. in turn, the figures for gear and netting waste on fishing quays were similar to those for 2012.

Cargo waste on commercial keys increased by only 4 %, and discarded waste in the service zone (electrical equipment, scrap, rubble, bulky waste, etc.) was reduced by 34%. The collection of vehicles abandoned inside the port also fell by 75%.

The passageway inside the gran Sol Fish Market, on the Palloza Quay, and the areas of connected supply areas (ends), landings, ledges and headwaters from the fish market, along with the Oza Harbour, the most problematic

areas, and where waste management needs to be improved.

in 2013, practically all containers for depositing cardboard and plastic were sent to landfill, as they contained all manner of waste. Comparing the different quantities of waste managed in other years, as opposed to the total tons of waste generated, the fractions of cardboard and plastic not separated at origin would seem to be principally responsible for inflating the percentage of the reject fraction.

8.4.1.3 MARPOL waste

The service for waste residue generated by vessels (MARPOL waste) comprises of the collection of rubbish, the reception of turbid waters and an initial hydrocarbon treatment and oily mixtures brought in by the vessels. in 2012 the companies that provided the service were Toysal S. L. and LiMPOiL.

Below the reception services of marpol waste are shown, as well as the m3 of waste received corresponding to annex i, type C (bilge and motor oil), annex iV (dirty waters) and annex V (remaining provision and domestic chores onboard) in the port of A Coruña during the last years.

MARPOL waste Inner Port

gRiEn22, gRiEn23, PdEa23, PdEa15 2007 2008 2009 2010 2011 2012 2013

Annex I - Type Cm3 1,057.00 1,437.00 478.00 768.09 1,593.30 2,901.40 3,319

nº services 315.00 291.00 53.00 277.00 352 388

Annex Vm3 1,075.00 1,447.00 679.00 6,130.35 1,538.86 2,161.54 2,775.00

nº services 314.00 276.00 142.00 618.00 742 815

Annex IVm3 n/A n/A 25.00 69.00 6.50 12.5 0

n/A n/A 4.00 1.00 2 0

Expired flares (Annex V) (ud.) 5.00 10.00 6.00 44 0

Annex V abandoned (t) 78.94 173.26 182.43 58.8

Annex I abandoned (m3) 20.05 31.99 7.85 8.19 0


The waste from MARPOL Annex V on solid waste (waste from the handling and storage of food on board ship) increased by 28 %. The waste from MARPOL Annex i Type

C (oily water from bilge pumps and engines) increased by 13 %, while no waste from MARPOL Annex iV (wastewater from drains, washbasins and toilets) was managed.

MARPOL waste of unknown origin (except fishing gear) decreased by 50%, and MARPOL liquids of unknown origin were reduced to zero.

The m3 of MARPOL waste corresponding to Annex i, Type A (crude oil waste and ballast water contaminated

with crude oil) and Type B (hydrocarbon waste and contaminated ballast water) received at the REPSOL terminal in the Port of A Coruña is identified below.

8.4.1.4 Abandoned waste produced

by vessels

in 2013 no liquid waste was removed, in 2012 the figure was 8,190 l.; the quantity of solids was also reduced, dropping from 182,430 kg in 2012 to 58,800 kg in 2013.

8.4.2 Water quality management

8.4.2.1 Sounding line at the

breakwater in the port of

A Coruña

Following its reinstallation on the 19th of January 2010, the sounding line, installed at a depth of 5.5m in low tide, in a rope far from nets and gears at the shelter dike provided information on conductivity, pH levels, turbidity, chlorophyll A, dissolved oxygen and also temperature.

On the 26th of April 2011 the line had to be retired due to its malfunctioning, and its reparation not being recommended. its purchase is linked to the signing of the updated Convention with the Regional Ministry of Environment, Territory and infrastructures for the protection of the environment and ocean meteorological information in the area of the port of A Coruña.

8.4.2.2 hydrologic planning

The Port Authority of A Coruña took part in the planning process of the hydrographical demarcation of galicia-Coast, filing observations on the 11th of February 2011 to the Draft of the Hydrologic Plan of galicia-Coast; as a

consequence of these allegations, Augas de galicia, the

hydraulic administration competent for the elaboration of

the Hydrologic Plan of the area, incorporated the following

allegations to the document: designation of Zone 1 of the

outer port of Punta Langosteira as Very Modified Water

Mass belonging to the Hydrographical Demarcation of

galicia-Coast, modification of the resources attached to the

outer port taking into consideration the study of demand

made by the Port Authority of A Coruña, according to

which the consumption expected for the outer port is of

33.3 l/s (1.03 Hm3/year) in the horizon of 2015, inclusion

of the data provided about the design of the outer port

both in the inventory of pressures and in the morphologic

alterations linked to the existence of port docks.

With regard to the possible variations in its ecologic

potential and chemical state that the water mass of

Punta Langosteira could suffer, considering the industrial

activities that will take place, these will be valued by

Augas de galicia during the follow up of the Hydrologic

Plan galicia-Coast, adapting it if necessary in both ways

and, if it is considered fit, the deadlines to reach the

environmental targets in that water mass.

8.4.2.3 Water spills

All facilities located in the Batería, Calvo Sotelo, Este,

Palloza and Linares Rivas basins as well as the Marina

basin have their waters flow into the city sewerage

network via a tributary dividing network. Centenario dock,

dedicated exclusively to load and unload of bulk solids,

has a drainage to receive rain floods. The facility for

carbon handling of gas natural has septic tanks. Line 3

of the San Diego Dock area is connected to the municipal

sanitation network; in this way, around 93% of the service

area has a residual water collection and treatment facility

(gRiEn21, PdEa13).

MARPOL waste management in the terminal REPSOL

gRiEn22 2007 2008 2009 2010 2011 2012 2013

MARPOL waste Annex i (m3 received) 4.434 2.124 1.995 3.316 1.326 1.195 2.138


in 2012 a detailed study about the spill points to the water blade (PdEa10) was carried out, and its relationship with the existing sewage network.

As a result of it currently during 2013 was drafted an agreement to transfer the management of the Port of A Coruña sewage network, after carrying out, by the Port Authority, some necessary investments in it. Those actions will affect the facilities located y lines 1 and 2, that currently spill their waters into a unitary system subject to a Spill Follow-up and Control Plan consensual with Augas de galicia with semiannual sampling and analytical (PdEa12).

On the other hand, the recent approval of the spill and municipal sewage ordinance of the City Council of A Coruña, sent to the Regional Ministry of Environment, infrastructures and Territory for its statutory report, stablishes in its article 14 “Conditions for the use of the Municipal Sewage network”, that those non Domestic Commercial users, as they would be typed according to article 8 of the mentioned municipal ordinance the Port

Authority building as well as Maritime Station and the shed of ship owners of Oza, don’t require spill permission for the use of the network.

8.4.2.4 The waste water treatment

plant at Oza

On the 25th of October 2011 the connection of the sewage network of the Oza Dock to the general network of A Coruña city was launched, having authorization of spill. (PdEa11)

The EDAR of Oza remains as an element of depuration previous to the spill to the city sewage network, and the facility of a septic tank have solved the problems detected of spills onto the land-maritime public domain coming from the Oza basin

The total spillage of residual waters, once these have been treated at the EDAR Plant at Oza, is estimated to be at the following levels (gRiEn21, PdEa17):

Instrumentation and environmental sampling points.


8.4.2.5 Cleaning of water in

shared areas

The water cleaning service for the shared áreas has a high-speed boat for inspection and a Pelican type boat adapted for the collection both of floating liquids as well as solids (PdEa15). The management of solid and liquid waste collected is controlled by the Port Authority, who also

assumes the collection and treatment of contaminating maritime discharges.

in 2013 there have taken place one significant spill in the Oza basin, of 180 litters, which was registered as dangerous waste through an authorized manager, without being necessary the activation of the maritime interior Plan (gRiEn23, PdAa16).

8.4.3 Air quality managementThe emissions generated in the Port of A Coruña can be classified as direct emissions from the Port Authority, for example CO2 produced by petrol from burners or boilers, electric consumption or deployment of the vehicle fleet of the Port Authority, and indirect emissions of gases and particles, as a result of the different activities carried out by the port community, such as loading and unloading of solids, heavy transport, the use of maintenance machinery, combustion of the vessels’ engines, boilers in buildings and industrial combustion (PdEa05).

For the control thereof (PdEa08), the Port Authority of A Coruña has a control station of emissions that measures according to reference methods concentrations of nitrogen oxides, sulphur dioxides, carbon monoxide and

PM10 particles. The station is located at the end of a street facing the piers where solid bulk movements take place, by the area of parking and transit of the trucks that carry the solid bulks and the railways. This characteristic of microenvironment measure makes it not proper for an orientation dedicated more to the protection of the human health due to its low meaning.

The Port Authority of A Coruña has also three automatic meteorological stations installed on the mouth of the shelter dyke, at the San Diego Pier and at the Centenary Dock, in order to register the wind fields and the associated transportations, consequence of the manipulation and warehousing of coal and other solids, by means of the meteorological diagnosis models and contaminating dispersion models that it has.

Also, the APAC has an automatic meterological station in Punta Langosteira.

Water quality - spills

gRiEn21, gRiEn23,

PdEa16, PdEa172006 2007 2008 2009 2010 2011 2012 2013

Wastewater discharge EDAR Oza (m3) 12,949 12,967 13,741 14,793 10,846 14,263 12,090 9,925

Water quality - spills

gRiEn21, gRiEn23,

PdEa16, PdEa172006 2007 2008 2009 2010 2011 2012 2013

Significant accidental spills (nº) 3 1 4 8 0 2 3 1

Significant accidental spills (kg) 800 200 1,050 3,900 0 970 500 180

Activations of PICCMA (PdEa16)

number of activations 0 0 0 0 0 2 0 0


Also there is meteorological prevision of up to 72 hours, provided by Meteogalicia, within a cooperation agreement between the regional government (Regional Ministry of Environment, Territory and infrastructures) and the Port Authority of A Coruña for the protection of the atmospheric and marine environment in the area of the port of A Coruña. The data from the control station of the San Diego Pier and from the three automatic meteorological stations can be accessed in the environmental control panel available in the Port Authority of A Coruña web page through the following link: http//cma.puertocoruna.com.

For the prevention of emissions there are cisterns fitted with high pressure water monitors (with or without surfactants, depending on the goods) making it possible to keep the piles of coal wet at all times; these were hardly used in 2013 as practically all the coal was handled in the Medusa facility, and the practice of hosing down and sweeping of piles of coal and non-calcined coke, among others.

There has been also an increase of the proportion of the freight entering and exiting the port via railway (coal, bioethanol, cereal), with the obligation that the trucks bigger than 8,000kg have to drive through the road of Oza and Eiris tunnel, avoiding the more centric streets. And of course the facility of the “Medusa”, world reference

in the port sector, with which the environmental impact produced by the unload of coal in the port of A Coruña is reduced up to 90%. Besides, the Environmental Code of Conduct of the port of A Coruña contains specific actions for specific types of bulk solids such as coal and coke, clinker, bulk food, etc.

Thanks to the effectiveness of the facility for coal management “Medusa” of gas natural-Fenosa, from the controls carried out and the measures applied results an obvious improvement of the air quality, that is visible in the following parameters obtained in the emission control station:

8.4.3.1 Emissions of s PM10

particles of sulphur dioxide,

carbon monoxide and nitrogen

dioxide

The main sources of generation of PM10 particles (gRiEn29) are heavy traffic within the port, loading and unloading and storage of coal, coke, food bulks, etc. The number of times the daily limit (50 μg/m3) was exceeded was 15 in 2013, “with a maximum of 35 occasions being allowed per year”.


The data registered by the gravimeter located in the San Diego Sport Complex, housed in the park of the same name, supplied as part of the agreement between the Council of A Coruña and the University Environmental institute of the University of A Coruña (iUMA) for the measurement of PM10 particle levels in the Os Castros area, the number of times the daily limit (50 μg/m3) was

zero in 2013, what happens for the fist time since 2007, with an average value of 21 μg/m3), values inferior that the ones obtained in the San Diego dock.

in its conclusions, the Final Report on the “Measurement of PM10 particles in the Os Castros zone” resulting from the aforesaid agreement, also establishes that “There is

Air quality

gRiEn20, PdEa09 2006 2007 2008 2009 2010 2011 2012 2013

Concentrations of PM10

number of times the daily limit value was exceeded (50 μg/m3) 65 50 24 20 9 16 21 15

Average yearly value (40 μg/m3) 35 36 23 22 23 27 27 24

Valid data (%) 92.61 91.66 56.96 92.23 95.76 94.62 94.7 99.56

Concentrations of PM10 (IUMA)

number of times the daily limit value was exceeded ( (50 μg/m3) 18 20 12 6 15 18 0

Concentrations of SO2

number of times the protection hourly limit was exceeded (350 μg/m3) 0 0 0 0 0 0 0 0

number of times the protection hourly limit was exceeded (125 μg/m3) 0 0 0 0 0 0 0 0

Valid data (%) 84.94 90.74 93.06 90.9 98.92 93.45 93.24 97

Concentracions of CO

number of times the protection hourly limit was exceeded (10mg/m3) 0 0 0 0 0 0 0 0

Maximum hourly value (mg/m3) 2 2 3 2 2 2 2 2

Valid data (%) 92.53 97.59 98.43 89.22 98.71 88.58 93.88 98.24

Concentracions of NO2

number of times the protection hourly limit was exceeded (200 μg/m3) 257 n/D 283 222 239 273 264 193

Protection yearly limit value (40 μg/m3) 59 n/D 60 53 48 62 66 61

Valid data (%) 91.64 82 98.16 90.54 98.24 93.89 99.61 95.51


no common time pattern for the different granulometric fractions throughout the sampling days. This suggests that there are different possible sources for the emission of particulate matter into the atmosphere with an influence on the sample point and/or that these sources of emission do not emit continuously”.

in relation to other polluting gases the sole occasions in which the legally permitted thresholds have been exceeded have been produced in concentrations of nO2. This gas is produced, amongst other sources, in combustion processes from fossil fuels for engines. it is reasonable to suppose that its presence is due to the traffic of heavy vehicles in the port surroundings.

8.4.4 Soil managementin 2011, the Port Authority hired Applus norcontrol, S.L.U. to run a voluntary inspection of the piezometric network installed in the port of A Coruña in September 2006 by the company EMgRiSA. The network consisted of 21 piezometers located in the different areas of the port classified by their different uses: container terminal, sport docks, oil terminal, cruises, general freight and bulk solids, fishery and other uses. After a visual inspection, test collection and analysis carried out, it was decided to reduce the network from 21 piezometers to 10 piezometers, recommended by the results obtained and with a similar relevance of the areas of the port (see also instrumentation and environmental testing spots).

in accordance with the frequencies established in the plan for monitoring and measuring environmental aspects, a further voluntary inspection of the piezometric network will need to be conducted in the inner port in 2014.

8.4.5 NoiseThe Port of A Coruña is a port infrastructure on state competency that s classified as acoustic issuer according to la law 37/2003, art. 12.2.i) in the periods timetables of day, afternoon ad night. Due to this, the Port Authority of

A Coruña hires Tecnoambiente, s.l., certifies entity by the Regional government of galicia to make measurements of noise pollution and vibrations, with the aim of evaluating the noise emission perceived by the exterior perimeter of the inner port in a representative day of the port activity.

The measurements have been made in between the 22th

and the 23th of December 2013 in the called day period (07:00 h – 19:00 h), evening period (19:00 h – 23:00 h) and the night period (23:00 – 7:00 h) timetables in which the normal activity of the port is developed, and in periods of maximum activity, or at least, of the greatest representation possible.

When selecting the measurement points in the perimeter of the port area, the main points of noise emission generated by the different port activities (PdEa18), have been taken into account, in line with the recommendations made in the document belonging to the project hada, follow-up, evaluation and control of sound levels in port environment methodology, of state ports, with possible effect over the different territory sectors which are in borderline with the facilities. Consequently, 6 measurement points representative of the noise emission provoked along the exterior perimeter of the port area (points p1 to p6) have been established.

The determination of the noise emission is made following the determination of the external level of reception (nre), which is defined as the level of reception measured in a specific point located in the outer free space. Measurements have been made in the day evaluation periods day -7:00h – 19:00h, evening – 19:00h – 23:00h- and night -23:00 – 7:00-, in its usual production conditions.

in every level the following acoustic levels have been determined:

laeq, t to evaluate sound level in a specific time-period t.

Lkeq, t to evaluate sound levels in a specific time-period t, with level corrections by emergent tone components, by low frequency components or by impulsive noise.


Results interpretation 2013

Measurements date: 23-24/12/2013 (Monday and Tuesday)

Measurement point Lk, d Limit value

(Ld) Lk, e Limit value (Ld) Lk, n Limit value

(Ln)

P1 64 68 65 68 55 58

P2 65

65

64

65

55

55P3 64 64 54

P4 61 63 51

P5 60 61 47

P6 50 55 52 55 45 45

The results are similar compared with those obtained in the previous period.

Results interpretation 2012

Measurements date: 12/12/2012 (Wednesday)

Measurement point Lk, d Limit value

(Ld) Lk, e Limit value (Ld) Lk, n Limit value

(Ln)

P1 59 68 59 68 56 58

P2 64

65

64

65

55

55P3 65 64 54

P4 62 59 53

P5 65 58 55

P6 54 55 51 55 44 45

Upon reading the obtained results and the corresponding limit value, checks are carried out of the noise levels perceived in the environment of the facilities of the port of A Coruña to determine that they meet the maximum values specified in the reference policy documents.

On the other hand, as the port is included in the noise map for the city of A Coruña, and as there are no acoustic quality problems inside its area, and no noise-related complaints were received by the Port Authority (PdEa19), the preparation of a non-strategic noise map within the inner port of A Coruña (PdEa20, PdEa21) is not deemed necessary.

8.4.6 Eco-efficiency With regard to eco-efficiency, in 2013 the Port Authority requested technical assistance for the Energy Efficiency improvement project in the inner and outer ports of A Coruña Project from the Ministry of industry, Energy and Tourism’s Energy Diversification & Saving institute, within the setting of the FiDAE-JESSiCA holding fund, the aim of which is to promote urban projects focused on energy efficiency and the use of renewable energies.


8.4.7 Climate changein order to implant measures for the reduction of gHgs the Port Authority has identified the sources of emission in its activities, which are, mainly, the movements of its fleet of vehicles, the consumption of diesel oil in boilers in buildings throughout the Port Authority. Likewise, the emissions derived from electrical consumption on port premises are also considered (gRiEn16).

The values of emissions from the fleet of vehicles8 used in the Port Authority of A Coruña, in which the type of fuel used has been identified (gasoline or diesel), the emissions of CO2 derived from the combustion of gasoil C in the boilers of the Port Authority15 and those produced by the consumption of electric energy in the port premises16

are listed in the following table17:

Said technical assistance covered outdoor lighting in the inner and outer ports, as well as the Port Authority’s institutional building, and other Port Authority buildings.

The technical assistance include the preparation of Energy Diagnoses for buildings and public lighting.

Below we will find the water consumption; this water proceeds from Cecebre Dam (gRiEn9), is purified in the treatment station of drinking water of La Telva and pumpedand distributed (PdEa31) by the own network of EMALCSA12 to the points of the port. There is not,

therefore, any significant effect caused directly by water consumption13 of the Port Authority, fuels (gRiEn3, for the boiler of the Port Authority building (diesel oil C) and the car par (diesel oil A and petrol) and electricity of the Port Authority of A Coruña (gRiEn4, in the port area of A Coruña, proceeding from the electric companies Unión FEnOSA, S. A. y Eléctrica del Jallas, S.A.) during 2012 were the following14:

Below we will find the water, fuel and electricity consumption of the Port Authority of A Coruña (gRiEn3,

gRiEn4, gRiEn8, PdEa29, PdEa30, PdEa32, PdEa33).


Eco-efficiency

gRiEn3, gRiEn4, gRiEn8, PdEa29,

PdEa30, PdEa32, PdEa332006 2007 2008 2009 2010 2011 2012 2013

Efficiency in soil use (%) (PdEa29)

Efficiency in soil use (%) 99.75% 25.54% 25.80%

Water consumption (m3) (gRIEN8, PdEa30)

APAC consumption (buildings, changing rooms, etc) 2,678 4,195 2,561 1,655 2,797 2,435

irrigation 5,920 7,519 8,125 8,277 5,490 4,407

Cleaning of common areas 16,163 12,303 11,319 9,219 13,237 7,486

Water supply to vessels 20,579 26,016 22,358 24,773 28,009 30,110

Total water withdrawa 46,985 50,033 44,363 43,924 49,533 44,438

Consumo de combustible (MJ) (PdEa33)

Diesel A (MJ) 1,089,345 1,128,515 866,512 768,814 893,873 982,397

Diesel C (MJ) 107,630 1,008,251 919,086 619,200 749,542 620,632

Fuel (MJ) 45,881 44,464 43,333 46,458 38,781 47,044

Electric power consumption (MJ) (gRIEN3, gRIEN4, PdEa32)

Electric power consumption (UniÓn FEnOSA, S.A. Hidrocantábrico Energía and Eléctrica del Jallas S.A.)

10,235,700 10,285,398 10,834,301 9,527,051 10,145,902 8,905,871 7,452,144 8,706,510

12 EMALCSA (Empresa Municipal Aguas de La Coruña, S. A.) is in charge of the management of all of the water supply facilities, as well as the management of the service (supply and invoicing of users of the port and the Port Authority)13 Consumption of water of the port authority corresponds to the May-December period of 2008 following the signing of the convention with EMALCSA. Data relating to 2005 to 2007 is not reported as it isn´t comparable when including the consumption of concession and authorization holders and not recognizing the individual consumption of the port authority for these years. The consumption of water for works is managed in an independent way by the concessions relating to the convention with EMALCSA. However, during 2008 the port authority oversaw the residual supply of water with the objective to provide to the works that were already in place . EMALCSA is in charge of the management of all of the water supply facilities, as well as the management of the service (supply and invoicing of users of the port and the Port Authority). 14 The following conversion factors have been used: 1 litre of petrol =38.7 MJ; 1 litre of petrol=34.8 MJ.15, 16, 17 Depending on the emission factors of the Carbon Footprint Calculator for Scopes 1+2 for organisations 2007-2013, V2. Ministry of Agriculture, Food and the Environment.

greenhouse effect gases

gRiEn16, gRiEn17 2006 2007 2008 2009 2010 2011 2012 2013

CO2 emissions. APAC vehicle fleet

Travels of the vehicle fleet of the Port Authority of A Coruña (km)

300,590 303,753 259,073 288,985 249,501 277,323 311,886 337,749

Emissions produced by the travels of the vehicle fleet (t CO2)

49.35 49.87 42.53 70.33 60.54 51.05 57.79 65.7

CO2 emissions. APAC boilers

Diesel C consumption in boilers (dm3)

26,850 22,950 24,780 26,053 23,749 16,000 19,368 16,037

Emissions produced by diesel C consumption in boilers (t CO2)

72.72 63.94 69.04 72.58 66.16 44.58 53.96 44.68

CO2 emissions. Electric power consumed in the service area

Emissions produced by the electric power consumption (t CO2)

1,179.75 1,185.48 1,248.75 788.93 525.66 790.96 714.35 567.31

Total CO2 emissions

Total CO2 emissions (t CO2) 1,301.82 1,299.29 1,360.32 931.84 652.37 886.59 826.1 677.69

As in other years, the consumption of electricity in the port area accounts for the greatest percentage of the total emissions produced by the Port Authority, with 84.75% of CO2 emissions (inner Port + P. Langosteira) in 2013. The initiatives conducted to reduce this consumption, and the reductions obtained are described in the Eco-efficiency section. On the other hand, displacement by the vehicle fleet continues to rise constantly with respect to 2011 and 2012, as a consequence of the commissioning of the outer port, located 15 km by road from the inner port, and the opening of the inner roadways.

8.4.8 BiodiversityActivity in the inner Port of A Coruña does not directly affect any protected natural area (gRiEn11, gRiEn12). With regard to adjacent spaces affected by the sea port building work, please refer to the Section Environmental Performance in de Outer Port.


Having concluded Phases i and ii of the construction of the new port facilities in the outer port of A Coruña,the operational phase, which commenced with the loading of HMAS Canberra on board the semi-submersible vessel MV Blue Marlin (2012), continued throughout 2013 with the loading and unloading of de clinker by Perez Torres, cargo of large metallic structures from Horta Coslada, the unloading and stockpiling of cements by the company HORMigOnES CARRAL.

Once again in 2013, the activity with the greatest environmental impact was the execution of works:

Protection of the gnF intake and improvements to infrastructure use in Punta Langosteira

Tunnel for tubing and drainage channel in the new port facilities in Punta Langosteira

Also within construction-related activities, worthy of mention is the dismantling of the temporary auxiliary facilities of the Temporary Joint Venture Langosteira, which lasted throughout 2013.

8.5.1 New port facilities in Punta Langosteira For this project, the Port Authority of A Coruña prepared in 1999 the basic project, for which it was obtained the Environmental impact Declaration, published in the BOE nº63 of 14th March 2001.

in February 2004 the Port Authority of A Coruña drafted the constructive project with some changes with respect to the basic project; as a result, it was necessary to draft a new Program of Environmental Vigilance which considers the prescriptions included in the Declaration of Environmental impact. Among these prescriptions, with the Program of Environmental Vigilance included as much as the Declaration of Environmental impact, we can see the carrying out of the regular measurement campaigns during the execution of the works of different environmental variables in water, air, terrestrial marine biotic, marine environment, and noise levels.

nonetheless, it was not necessary to subject the projects under way throughout 2013 (Protection of the gnF intake


8.5 Environmental performance in the works of the outer port

Overflow of swell in the outer port of A Coruña. Punta Langosteira (Arteixo).

and improvement of infrastructure use in Punta Langosteira and Tunnel for tubing and drainage channel in the new port facilities in Punta Langosteira) to environmental impact procedures, as they are not contemplated in the circumstances outlined by the applicable legislation.

However, it has been framed in the application of the Protective and Corrective Measures and of the Environmental Vigilance Plan of the “new Port Facilities in Punta Langosteira” Project, which, as has been said, was considered environmentally viable by Resolution of the 23rd of February 2001 of the general Secretary of the Environment.

Thus, the aforesaid Environmental Supervision Plan for the post-construction and operational phases of the Outer Port is applied, but with the improvements and adaptations established or recommended by the developing legislation for those environmental aspects subject to change.

8.5.2 Waste managementThe different types of waste produced, from both works and derived from Port activities, are processed by an authorised manager, which must provide the corresponding collection and management certificates.

The waste generated in 2013 originated, in the main, from operations derived from the execution of works. nonetheless, the development of port activity per se, constitutes a new source of waste generation in the Outer Port. Hence, the breakdown of a newly generated waste will vary with regard to the classification adhered to in previous years, as can be seen in the table below:

September 2013. Sitution of the outer port upon conclusion of the work of Protecting the GNF Intake and Improving the Use of Esplanades.

Waste generated

2008 2009 2010 2011 2012 2013

Total non-hazardous BDW (industrial) 566 t 1080 t 938 m3 437.5 m3 505.6 t 35,535.2 t

Total hazardous BDW peligrosos 13.34 t 6.39 t 9.79 t 74.96 t 25.8 t 22.6 t

MARPOL waste (Annex V. Solid waste from ships). - - - - - 3 m3

MARPOL Waste (Annex i. Oil from bilge pumps and engines) - - - - - 35 m3

(*) Of the total BDW generated, 743.6 t of scrap and 34,751 t of concrete were recycled.


The removal of domestic waste during the execution of works is included within the municipal services of Arteixo Town Council, being removed from the port facilities by the waste manager of the As Mariñas Consortium. The quantification of waste removed is determined by the charge set by the manager, on the basis of the number of workers and facilities within the infrastructure.

8.5.3 Water quality managementThe drainage system for the management of rainwater in the port facilities will be completed as and when the area for the infrastructures is opened up. On the operational esplanade, on the East Quay, there is a drainage system including ducts with inspection chambers, and ducts with sinks and wells. On the other hand, the works executed in 2013 entailed the extension of the port esplanade, including the continuation of the existing transversal drains alongside the port’s internal roadway.

8.5.4 Air quality managementSources emitting PM particles10 produced in 2013 corresponded principally with those linked with the

work of Protection of the gnF intake and improvements to infrastructure used in Punta Langosteira. Emissions derived from blasting activities for the extraction of material and excavation, conducted solely between April and October 2013, and the unsettling of dust owing to transit along the side roadways.

The atmospheric control was performed by analysing the data recorded at the sampling stations located in the area of the works, these stations form part of the galician Air Quality Control network (RgCA); Sorrizo (owned by gnF-Sabón) and Arteixo Civic Centre (owned by Repsol).

in the outer port, the particle matter concentration monitoring station 10 installed in August 2008 and located on the top of Pile B2, remained operational, while, on 3 January 2013 a weather station was installed on the T-dock on the Seawall; both items of equipment provide information on the effects of the initial cargo handled in the outer port, principally clinker. This information is also available on the Environmental Scorecard, designed to automatically recommend modes of operation, through the luminous panel installed on the north Centenary Quay, or the information directly available on smart phones “Ondas e Vento - A.P. A Coruña”.

in this regard, throughout 2013 contaminant propagation diffusion models were applied for the most frequently recorded wind speeds and directions recorded in the outer port; the scant influence of the topography can be seen in a highly symmetrical pattern of contamination plumes.


Instrumentation in the Outer Port.

These studies are based on the results obtained from measurements taken “in situ” during specific campaigns, recording the concentration of contaminants and the dispersion thereof during loading/unloading activities, as well as data obtained from RgCA stations. The concentrations of PM10 recorded in the station in the outer port are given below.

CONCENTRATIONS OF PM10 Punta Langosteira 2013

number of times the daily limit was exceeded (50 μg/m3) 33

Mean annual limit value (40 μg/m3) 32

Valid data (%) 69.53

8.5.5 Land managementin the application of the Auxiliary installation Dismantling Procedure, applied in 2013. The contaminated material (soil affected by oil spills) was processed as hazardous waste. This waste was found in workshop areas and other auxiliary installations, where operations with a high risk of contaminated soil were conducted. Finally, the dismantling and cleaning of works was subjected to inspection, by an accredited body, of the surfaces at risk with the soil finally being assessed as non-Contaminated. The following reports were issued.

investigation report on the Soils in the Auxiliary installations of the Temporary Joint Venture Langosteira (intraval)

Evaluation report on the Soils in the Auxiliary installations of the Temporary Joint Venture Langosteira (intraval)

Report on the analysis of Soils at the Auxiliary installations of Peal (Eptisa).

in the environmental monitoring of works, those companies awarded contracts were requested to apply work procedures (gMP Handbook, waste management plan, discharge management plan, emergency plans, etc.).

On 22/01/2014 the preliminary reports on soils in Punta Langosteira were submitted to the Autonomous government of galicia’s Regional Ministry for the Environment.

8.5.6 NoiseSince the beginning of the works in 2005 and during their advance, the noise level has never registered increases above the legally accepted limits, and it was deemed appropriate and fair for the measurement campaigns to stick to the Environmental impact Study six month period.

Simulation of the clinker contamination plume.


Measurements of sound levels continued in 2013, these being conducted in February and September. Additionally, the Port Authority of A Coruña, voluntarily and in absence of and Municipal Regulation on noise in the municipality of Arteixo, contracted a study, the results of which will be submitted as a proposal for sound easement.

in 2013, there was blasting between the moths of April and October, as a consequence of the execution

of the work on the Protection of the gnF intake and improvements to infrastructure use in Punta Langosteira. During this period the suitable location of the seismograph was verified during the blasting, in line with the notifications of daily blasting issued by the constructor. During each blasting, measurements were taken with the seismograph set at control points by those companies responsible for conducting the blasting, with an external company issuing the corresponding vibration monitoring reports, pursuant to Regulation 22-381-93.


Environmental aspect Noise and vibrations Punta Langosteira

Parameter measured Level of ambient noise in nearby towns

Results February 2013 September 2013

By day

PR-1 (P.Suevos ) 39 dBA 50 dBA

PR-2 (Rañobre) 41 dBA 60 dBA

PR-3 (Suevos) 52 dBA 56 dBA

By night

PR-1 (P.Suevos ) - 39 dBA

PR-2 (Rañobre) - 48 dBA

PR-3 (Suevos) - 40 dBA

Register Weekly reports issued by OCA (CERTiO)

Observations

The limits considered appear in RD 1367/2003 (Table B1, Annex iii); for sectors in the territory with a predominance of residential land.

By day: 55,0+5,0 dBA

By night: 45 +5,0 dBA

8.5.7 EcoefficiencyThroughout 2013, the energy consumed in works originated from non-renewable sources; the total consumption of diesel fell by more than 90%, dropping from 205,295 to 17.8 m3, owing to the reduction in the activity of the work. nonetheless, the electrical energy consumed by the PAAC increased exponentially.

The water requirements for the execution of works throughout 2013 was minimal, given that the cubic blocks for the construction of the breakwaters were manufactured with concrete purchased externally, hence consumption was practically nil and no industrial wastewater was generated. With regard to the water consumption derived from Port activity during 2013, consumption rose fivefold. This result cannot be considered negative, as it derives from the increase of activity, which has a positive bearing on the social economic environmental aspect.

Environmental aspect Consumption Punta Langosteira

Parameter measured Quantities consumed

Results 2012 2013

Water (m3) 290.00 1,593.00

Electricity (Kw/h) 16,034 251,843

Fuels (l) Diesel (execution of works) 205,295 17,820

Register Data provided by constructors to the Environmental Technical Team (inCOSA)

Observations

The difference in consumption is very high. in this regard, it should be mentioned that a much higher volume of works were implemented in 2012.

With regard to the PAAC’s consumption data, the Outer Port was commissioned in May 2012 , at which time the displacements of the Security Service from the inner Port commenced. in 2012 displacements to the Outer Port totalled 48,409 km, as opposed to 73,872 in 2013. We consider mean consumption to be 7.5%.

Consumption in Punta Langosteira

2008 2009 2010 2011 2012 2013

Fuel consumption by Construction Companies (l) 40,680 136,749 544,497 475,55 205,29 17,820

Electrical energy consumption 4,130,000 6,900,000 6,901,921 487,000 16,034 251,843

Water consumption (m3) 224,680 270,200 349,393 270,66 290 1,593


8.5.8 Biodiversity The area affected by the execution of the works of the new port facilities at Punta Langosteira comprises neither registered natural protected spaces nor areas considered as with a high level of biodiversity (PdEa26). nevertheless, in this Section some areas neighbouring Punta Langosteira and the Rosadoiro reservoir will be mentioned, since those areas are included in the birdlife control established in the Environmental Surveillance Plan.

Rosadoiro reservoir: located in the industrial Park of Sabón, South from the work area, comprises of a surface of 0.56 km2. it is subject to a high industrial pressure, mainly at the head of the dam, and it has important marsh vegetation areas, mainly rush and bulrush, and wide muddy platforms during the season when the level of water is lower, which allows for the presence of species such as dunlin, black- tailed godwit, greenshank, gray heron or martinete, considered of special interest in the national Catalogue of Threatened Species. There is also an important variety of anatidae such as mallards, coots and moorehens that nest at these waters. Among the winter species they are worth mentioning tufted duck, pochard or common teal. The Rosadoiro reservoir has

the protection of Hunt Refuge and it is considered within the Hydrologic Plan for galicia-Coast as natural interest area.

The observations carried out during the surveillance of the birdlife since the beginning of the works, show a decrease in the number of species in 2009, whose recuperation starts to be evident in 2011, with the occasional reappearance of the species Anas platyrhynchos that hadn’t been registered since July 2010. The causes of these variations are unknown, although in any moment there are signs of affection derived from the construction works in the outer port over the Rosadoiro Reservoir.

in 2013 the monitoring of the bird and wildlife continued, thus complying with that stipulated in the PVA for the post-construction phase of the Outer Port. in the spotting conducted, species which in recent years have barely been seen were sighted, including Anas crecca, principally associated to the pre-mating season.

Punta Langosteira: located north from the work area, it has a surface of more than 50Ha and it is formed of rocky cliffs of steep slope, where it is frequent to observe the species Phalacrocorax aristotelis (shag),


considered of special interest in the national Catalogue of Threatened Species. nevertheless, according to Directive 2009/147/CEE, the variety included in Annex i of that Directive is Phalacrocorax aristotelis desmarestii (Mediterranean variety), while at the coast of Langosteira Headland the only variety that has been spotted is Phalacrocorax aristotelis aristotelis, species that is not object of application of special preservation measures. Punta Langosteira is considered as a protected space by the Urban Town Planning, included in Annex ii, natural Spaces, of the Complementary and Subsidiary Rules of the province of A Coruña; likewise it is classified as natural interest spaces in the galicia- Coast Hydrologic Plan, and defined as a landscape unit in the Shore Zoning Plan. During the monitoring of the species Phalacrocorax aristotelis (shag), no signs of breeding were detected in the surroundings of Punta Langosteira in any of the analysed periods. it must be underlined that although the breeding of shag at Langosteira Headland is contemplated in the EiA (EiS) and the DiA (EiD), no documented refernces have been found.

in 2013, the presence of Phalacrocorax asistotelis was practically nil, limited to the sporadic detection of the passing pairs used as a daily call for the this species from nearby roots. Accordingly, there were

no differences with regard to previous years. it should be mentioned that in 2013 specimens of the tufted cormorant were only seen in October. The presence of the species was verified in nearby areas, which shows the existence of nesting site suitable for the species in the geographic area.

Marine biocenosis conducted in two annual campaigns. The campaign planned for spring could not be performed owing to the poor weather and sea conditions, owing to which it was finally decided to conduct one single autumn-winter campaign, in the month of September. This study reflects that there are no deviations with respect to the impact envisaged in the EsiA. Thus there are no effects outside the area physically occupied by the infrastructure.

8.6 Received complaints (PDEA06)

See section Communication and collaboration with the citizens.


The relationship between the activity of the Port Authority and the environmental management is very close. The necessary investments (gRiEn30) for the compliance of the objectives in the environmental subject (acquisition of environmental instrumentation and equipment for the waste management in 2012) whose aim is the minimization of the environment impact and the protection and improvement of the environment, are included in the programming of its investment plan.

The environmental expenses correspond mainly to the cleaning service and the waste management, line that has been increased due to the abandon of waste in the service area of the port, from which the Port Authority had to take responsibility, as well as the implementation, maintenance and certification cost of the environmental management system (PdEa01).

8.7 Expenses and investments for resource protection

Environmental investments and expenditure

gRiEn30, PdEi37, PdEa01, PdEa02, PdEa03 2006 2007 2008 2009 2010 2011 2012 2013

Investments

Weather station outer port 15.9

Container for explosive materials 5.31

MiROS tide gauge 26.49 2.93

Connection of sewage network in Oza Harbour to the main network of A Coruña City Council (thousands of, PdEa02)

155.32 0

MAC development 8 5.48

Total investment (thousands of €) 53 81 52 55 155.32 55.7 8.41

Expenditure

Expenses corresponding to the cleaning of common on-shore and off-shore areas (PdEz03)

953 929 886 624 662 649 646 601

Expenses/service zone (PdEa03, €/m2) 0.86 0.84 0.80 0.56 0.60 0.58 0.58

MARPOL waste management expenses 388.30 476.00

Contingency Plan for Accidental Marine Contamination(thousands of €) 5.40 3.60

Maintenance WWTP (thousands of €) (PdEa02) 8.48 18.80 18.80

Maintenance ACB (thousands €) (PdEa02) 21.48 13.13 17.03

Maintenance EMAS (thousands €) 5.01

Maintenance MAC (thousands €) 6.95 6.65 6.65

Sampling and analysis of effluent 0.63 2.12

inspection and repair of piezometers (thousands of €) 5.20

Studies (thousands of €) 1.80

implementation and certification iSO14001-EMAS iii (thousands of €) (PdEa01)

17.64 12.35 10.59 9.28

Total expenditure (thousands of €) 1.318 925 1.039 962 708 1.083 1.138


The RDL/2011 established bonuses to the rate of activity and use related to availability in the management systems, with the aim of promoting the economic and environmental competitiveness and sustainability of the port authority and of the transport system, as well as in relation to the fixed rate of the reception of the waste generated by the vessels, in order to promote good environmental and operative practice.

8.8.1 Bonuses to the fixed rate of reception of waste generated by vessels According to arts. 132.10 a), b) and c) of the rdl 2/2011, in 2012 there have been applied bonuses to the fixed reception rate of waste generated by vessels:

a) due to having a certificate from the maritime Administration were it states that, the environmental management of the vessel, because of its design, equipment available or exploitation conditions, reduce quantity of waste is generated: 4,553.01 €,

b) the vessel in a stop doesn’t unload waste of the annex iand certifies to the Port Authority through a certificate issued by the maritime Administration, the delivery of waste from the mentioned annex in the last port where it has stopped: 0 €,

c) To the vessel that operates in regular traffic with frequent and regular stops that has a plan that ensures delivery of waste from annexes i and V in any port of the route: 15,319 €.

8.8 Bonuses for good environmental practice

Port Authority Port Year Vessel sideBonification

132 10.aBonification

132 10.bBonification

132 10.c

A Coruña A Coruña 2012 1 - 1,000 gT

A Coruña A Coruña 2012 1,001 - 5,000 gT -114.25

A Coruña A Coruña 2012 5,001 - 10,000 gT -15,319.18

A Coruña A Coruña 2012 10,001 - 25,000 gT

A Coruña A Coruña 2012 25,001 - 50,000 gT

A Coruña A Coruña 2012 50,001 - 100,000 gT -4,438.76

A Coruña A Coruña 2012 > 100,000 gT

TOTAL -4,553 € 0 € -15,319 €


8.8.2 Bonuses of the rate of actvity and use According to art. 245.1.a of the RDL 2/2022, in the case of Vessels, the iSO En-UnE 14001 certification18 is required, whose scope includes the stay and operations in the port of each concrete vessel, and, also, an Agreement concluded with the Port Authority of A Coruña on the subject of good practices19, whose compliance will be certified by the APAC, also having to present:

Labour certificate, issued by an entity certified by iAF, of the implantation in the vessel and its operations in the port of an environmental management system according to the standards iSO 14001:2004.

Declaration of adhesion to the Environmental Code of Conduct of the Port of A Coruña.

Documental evidence that the shipping company or the captain of the vessel has received the Environmental Code of Conduct.

Documental evidence that during the stay of each vessel (if it exceeds two hours) there are not used fuels for maritime use with a content of sulphur superior to 0.1% in mass

international Certificate of prevention of atmospheric labour pollution in each vessel.

Likewise, and due to its environmental impact, emphasis is put on the control of the “veracity and accuracy” of the notification about the delivery of MARPOL waste thatthe Captain of the vessel makes through the Unique Stop Document. The Port Authority makes, additionally, compliance checks in relation to what is explained

in the Environmental Code of Conduct and in the Adhesion Declaration; as a result of which, and after its communication to the consigned or ship owner of the vessel, the bonus can be suspended.

Total of bonuses of activity and used rate given to vessels during 2012 was 29,110.58 €.

According to art. 245.1.b and c, in the case of the port services of goods handling and concessions whose holders make fishing nautical-sports activities, of vessel construction, reparation, transformation or demolition, the Ministry of Development, through Ports of the State, has approved a “guide to the Environmental good Practices”; in this document there are established prescriptions and recommendations on environmental management systems of the operators, as well as on the operative practices and the material resources used by those companies for the development of their main activity or complementary activities. The stated guide will serve as a base for the agreements with the operators which they will have to sign with the Port Authority to be able to qualify for the bonus to the rate of activity and to this end it should:

Concrete: the application of the requirements established by the standards iSO 14001:2004 to the specific features of the activities developed in the port public domain.

Implement: in the environmental management systems, the technical and operative instructions from the good practices agreements that have been signed between the operator and the Port Authority.

Verify: the compliance of the agreements established through the good practices agreement that could be signed between the operator and the Port Authority.


18 Issued by an accredited IAF entity.

19 “ based on the good environmental practice guides approved by State Ports ”.

Year Quarter Bonus245 1.a

Bonus245 1.b

Bonus245 1.c

Bonus245 2.a

Bonus245 2.b

Bonus245 2.c Total

2012 1 -6,201 € -5,225 € -11,426 €

2012 2 -3,580 € -2,566 € -6,146 €

2012 3 -13,431 € 0 € -13,431 €

2012 4 -5,899 € -1,427 € -7,326 €

The commitment of the Port Authority of A Coruña is to transmit to society its institutional, economic, environmental and social reality, and therefore, as an answer to this need for dialogue and a communication strategy to reinforce knowledge of the port authority amongst its stakeholder groups, collaborating in different activities and promoting knowledge of the port.

The website of the Port Authority www.puertocoruna.com, is used as a communication tool (gRiSO1, PdEi26), as with the different forums (environmental, client-based), seminars, fairs, and other organized events to transmit the reality of the port and seek out the worries and desires of our stakeholder groups.

The internal and external communications are evaluated according to their importance and the stakeholder group (gi) which they are destined to:

Authorizations and concessions (adhesion to the environmental code of conduct, environmental conditions in the solicitation of authorizations and concessions …) within the gi Port Community.

inscriptions, agreements, reports (SiRgA, Augas de galicia, CMATi) within the gi Public Administration

Press releases

Relevant results from the environmental forum meeting (gi Port Community and Citizens of A Coruña).

Following the requirements of the Royal Decree 951/2005, establishing the general framework for the improvement of the quality in the general Administration of the State, the Port Authority has introduced in its integrated management system a program to address complaints and suggestions of the affected citizens. During 2012, three complains were received due to an environmental cause: two of them are related to complaints from neighbours in relation to the unloading of goods; in both cases the applicants were informed about all the environmental measures taken to avoid inconveniences in the populated areas. The third one was related to the deterioration of the beach environment of Oza, and was addressed with the applicant being informed that the maintenance of that beach corresponds to the City Council.

8.9 Environmental training in accordance with the Management for Competencies for the staff of the Port Authority training, during 2013 80 hours of training were given in the levels i and ii of Environment.

8.10 Communication strategy

Distance to urban centres from the cross-cutting dock of the outer port.

Plans to prevent industrial, environmental and maritime pollution related risks

099.1 Accidental hydrocarbon spills and internal

maritime plan 124

9.2 Industrial security emergencies 125 9.3 Self-protection plans in the inner and outer ports

of A Coruña127

9.4 Port facilities protection plan and port protection plan

129

9.5 Service and Emergency Control Centre (CCS/CCE)

130

9.6 Port police service 130


On the 6th of October 2011, the Board of Directors of the Port Authority of A Coruña approved the new interior Contingency Plan for Accidental Marine Contamination at the port of A Coruña, after positive report from the Marine Directorate.

The purpose of this Plan, available at the web site http://www.puertocoruna.com, is to establish the measures to put in practice in order to prevent any event of contamination of the port waters. The Plan determines the seriousness criteria according to the characteristics of the product and the span of the stain, the competencies and responsibilities according to the origin of the spill and the actions to take. Besides it includes an inventory of defensive means at the port premises so that they can be used if necessary; in 2012, the Port Authority counts with the following owned means (PdEa15): two barriers RO-CLEAn DESMi (one installed in the outer port), model TROiL BOOM COMPACT of 250 m, absorbing oleophylic and hydrophobic barriers of polypropylene and absorbing granulated bags, one barrier RO-CLEAn DESMi, model TROiL BOOM gP1100 of 300 m, of higher height, sea-tide compensators, a collector of oleophylic discs with a collecting capacity of up to 6 m3/hour of hydrocarbon or derivative, containers with absorbing equipment and cylindrical absorbing barriers and three

emergency equipment, located at the Centenario dock and at the basins of La Marina and Oza, with an absorbing capacity of 900 litres and basic elemental equipment of personal protection. The Port Authority also has, through a number of agreements, access to anti-contaminating barriers to prevent contamination at the outer port.

There is also a Response Equipment prepared for intervention in case of accidental spilling, sending ships, crew and equipment in an amount enough as to solve in a fast and efficient manner the potential contaminating incident.

With regard to the prevision of environmental impacts, in the tab of modelization of the quality of the water in the Environmental Control Panel the possible course of the hydrocarbon stains can be observed as they are produced at the spilling spots on the risk situations identified according to the situation of the tide and wind in the moment of the consultation.

no emergency situations have occurred during 2013. Controled operational discharges in the Port of A Coruña during 2013 are described in the section ‘Water quality management’


09Plans to prevent industrial, environmental and maritime pollution related risks

9.1 Accidental hydrocarbon spills and internal maritime plan

On 20 June 2013, the State Legal Office remitted a report to State Ports on the scope of Port Authorities’ competences in civil protection, particularly in emergency management and control. in its conclusions, the State Legal Office establishes that: “The responsibility of the Port Authorities with regard to the emergency prevention and control services, in the terms established by the regulations on civil protection, takes the form of preparing the corresponding Self-Protection Plan and carrying out the actions required to implement the same and ensure its effectiveness in the terms referred to in the Basic Self-Protection Regulation (Royal Decree 393/2007, of 23 March).”

With a view to determining the scope of collaboration between Port Authorities and the Administrations responsible for civil protection, the report states that one of the duties of those responsible for drafting a Self-Protection Plan is “to collaborate with the competent authorities from government Agencies, in the setting of the civil protection regulations which may be applicable”, owing to which the Self-Protection Plan itself and the aforesaid regulations will have to be ready in order to specify the scope of the Port Authority’s collaboration with the government Agencies competent in the matter.

Lastly, and with regard to the actions of Port Authorities in the matter of fire prevention and fire fighting, in the report, the State Legal Office differentiates between two scenarios:

a. Fires in onshore areas inside the port’s service zone. in this initial scenario, both the Port Authority and the Municipality in which the port is located are competent, and competence must be exercised by both Public Administrations in collaboration. The specific scope of each one’s intervention cannot be determined by a legal norm, rather by a technical one, which is that established in each case in the corresponding Self-Protection Plan.

b. Fires in bodies of water within the port’s service zone. in this second scenario, the competence corresponds to the Port Authority and not to the City Council, which does not exempt the latter from the duty of collaboration, which will take the form of providing the Port Authority with any help that said public entity may require.

Thus, in accordance with the Port Authority’s obligations in the provision of emergency prevention and control services, and in view of the State Legal Office’s report, on 19 June 2013, the Cooperation Agreement on fire prevention, fire fighting and rescue between A Coruña City Council and the Port Authority of A Coruña was extended, including the service zone in the outer port, which means that “within the emergency prevention and control services, those related with fire prevention and fire fighting in the Port Authority of A Coruña correspond to and are to be met by A Coruña City Council’s Fire Fighting

9.2 Industrial security emergencies (gRI4.11)


and Rescue Service (SEiS), with the latter providing all the services inherent to the organisation thereof with its available resources, in the onshore areas of the service zones in the Port of A Coruña within the municipality of A Coruña, and in the outer port in the municipality of Arteixo; also contemplating terrestrial support in extinguishing fires which may arise through those maritime port traffic operations conducted in the maritime part of the service zones in both port facilities”.

Also in 2013, an agreement between the galician Emergencies Agency (112) on “Bilateral communication, reciprocal information and the preparation of joint-action protocols in the matter of emergencies” was prepared and remitted to State Ports, for information purposes.

notwithstanding the above, the Port Authority (see 2011 Sustainability Report) establishes the security and environmental protection requirements,in its general terms and conditions for granting concessions on authorisations (PdEs20), through Regulation 16. Environmental risk prevention, safety and protection measures, Regulation 17. Fire protection measures, Regulation 18. Environmental protection measures. Also in the field of safety, in the specific terms and conditions for port services (PdEs20), there is a requirement to have certification for a health and safety system in line with OHSAS 18001:2007.


Investments and expenses in safety and protection

PdEi36 2006 2007 2008 2009 2010 2011 2012 2013

Investments

Signalling equipment 1.42 7.68 4.50

Access control and surveillance 116.08

Total of investments (thousands €) 1.42 7.68 120.58

Expenses

Expenses corresponding to the Exterior Prevention Service (PdEa03, thousands €)

15.35 15.35 11.03

Signalling and information 0.40

gastos correspondientes a la Coordinación de Actividades Empresariales (PdEa03, miles €)

1.06 3.78 6.87 7.07 8.15

Port Protection Plan 8.92 2.38 5.63

Agreement SEiS (thousands €) 29.70 29.70 29.57 30.19

inspection of the Self-protection Plan Expenses 9.00 9.00 1.95

implantation and certification OHSAS 18001:2007 (thousands €) (PdEa01)

17.64 12.35 10.59 9.28

Total expenses (thousands €) 82.19 74.36 66.23

TOTAL EXPENSES AND INVESTMENTS (ThOUSANDS €)

228.00 236.00 791.00 14.00 83.60 82.04 186.81

Once the self-protection plans for the inner and outer ports of the Port of A Coruña were provisionally approved by the Board of Directors of the Port Authority, and subsequent to the updating thereof on 21 February 2013 (modifications fire protection measures and the communication directory), on 23 January 2014 the “Report on the Self-Protection plan for the inner port of A Coruña”, drafted by the Ministry of the interior’s Directorate general for Civil Protection and Emergencies and remitted by State Ports, was received. This report states that, in general terms, the Self-Protection Plan complies with that set forth in Annex ii of the Basic Regulations on Self-Protection, and a series of observations to be taken into account in the Plan remitted, and in the future revisions thereof, are expounded. The report also highlights the importance of implementing a programme of exercises leading up to a general Drill, given that the lessons learned in these activities will also be incorporated into a new version of the Plan, addressed in the aforesaid meeting of the Monitoring Commission.

Moreover, a Quantitative Risk Analysis for the Centenary Dock has also been prepared regarding the presence of hazardous cargo from vessels and railway compositions, the results of which, along with the observations made in the report from the Directorate general for Civil Protection and Emergencies , will be incorporated into the inner port of A Coruña’s Self-Protection plan, with a view to proposing the definitive approval thereof by the Board of Directors.

9.3.1 Implementation of plans: exercises and drillsin order to convey the structure of the port’s Self-Protection plan and the requirements thereof (PdEs20,

PdEs23) to the port community, and to coordinate any possible emergency action, meetings were held on 24 January and 11 December2013 with public heads of safety and civil protection, and all those businesses in the port which, owing to the nature of their facilities or activity, had or should have a Self-Protection plan. Coordination between plans is established through a format designed jointly with A Coruña City Council’s Fire Fighting and Rescue Service, referred to as the Simplified declaration of industrial security.

At the beginning of each year the data on the companies operating in the port are updated, through these Simplified Declarations of industrial Safety, which makes it possible to have the essential security information on a concession that may be affected rapidly at hand.

Of the Port of A Coruña’s three terminals (RESPSOL maritime terminal, TRA container terminal and the Corunna Cruise Terminal), only REPSOL has an occupational health and safety management system which meets the 18001:2007 standard (PdEs22).

9.3 Self-protection plans in the inner and outer ports of A Coruña


Additionally, the following drills took place:

DESCRIPTION OF DRILL

Date detected 12/March/2013 Time 11:29

Location Repsol Petroleum Maritime Terminal and San Diego Dock

Fire in the FB-903 crude oil tank, and onshore diesel spillage in the Repsol Petroleum concession on the San Diego Dock

RESPONSE TO ThE EMERGENCY

Plan activated internal Contingency Plan against marine pollution

Highest level of emergency activated

Partial emergency

Resources mobilised

HumanEmergency personnel from the plan itself, both onshore and offshore, Joint Venture Sertosa norte and Marítime global Services

MaterialFixed fire extinguishing systems, hoses, high-flow portable monitor, foam and anti-pollution booms from Repsol and the Port Authority

External resources mobilised Sertosa Veintiocho tug and two Maritime global Services launches


9.3.2 Self-protection plan for the Port Authority buildingDuring 2013, the Self-Protection Plan which the Port Authority has implemented for the head office building was maintained. As in previous years, a drill was performed at the head office building, with the participation of the emergency companies teams created for said purpose,

as well as the A Coruña City Council’s Fire Fighting and Rescue Service (SEiS), in accordance with the agreement entered into by both institutions. Also participating as observers were technicians from Laborsalus M.S.P., S. L., the Prevention Service independent from the Port Authority, The drill was carried out on 10 October, with a simulated fire in the South Wing of the 1st Floor, entailing the general evacuation of the building, with two employees remaining trapped in the Labour Relations Office, and who had to be rescued by the SEiS using an extendible ladder. The exercise lasted 38 minutes (PdEs18).

DESCRIPTION OF DRILL

Date on which it was detected

7/August/2013 Time 11:05

Location Sinking of Pilot’s launch and subsequent spillage of diesel on San Diego Dock

Sinking of Pilot’s launch and subsequent spillage of diesel on San Diego Dock

RESPONSE TO ThE EMERGENCY

Plan activated Port Authority of A Coruña’s Self-Protection Plan

internal Contingency Plan against marine pollution

Highest level of emergency activated

Partial emergency

Resources mobilisedHuman Rescue coordination center. Maritime global Services

Material Boat Pelícano, boat and tow truck of MCS, anti-contamination barrier and skimmer of the Port Authority

During 2013 there were no relevant safety incidents.

At the end of the year, the Port’s Protection Plan was approved by the Ministry of the interior, thus completing the port protection requirements set by the national and international regulations.

9.4 Port facilities protection plan and port protection plan


9.5 Service and emergency control centre (CCS/CCE)

The Service and Emergency Control Centre (CCS/CCE) (see description in the 2010 Sustainability Report), in addition to the ordinary management for the coordination of port operation, is responsible for administering emergency notifications (Protection and Self-Protection Plan) and contingencies through accidental marine pollution (internal Maritime Plan), the command centre being activated in the event of the aforesaid plans, thanks to its operations and crisis room.

9.6 Port police serviceThe mission of Port Police Service is to perform control and surveillance of the service areas as well as the ground and sea operations linked to port traffic in compliance with the applicable legislation in force, under accurate, efficient and safety conditions. The functions and responsibilities held by the Port Police are established in the Second Collective Agreement of Port of the State and Port Authorities 2004 to 2009.

During 2013 a total of 2,004 reports of incidents of the port police have been processed, related to:


Access/Unauthorised access 10

Access/Emergency vehicles- Deaths 49

Accidents vessels 10

Accidents work 0

Accidents PAAC 0

Accidents traffic 56

Faults/Tanks 24

Faults/Barriers 100

Faults/Freezers 25

Faults/Electricity 62

Faults/Rail 30

Faults/Others 309

Faults/Flooring 29

Faults/Services and Supplies 32

Faults/Vehicles 81

Legal/delivery of notifications 9

Legal/infractions other regulations 24

Legal/Traffic infractions 26

illegal/notifications of abandonment 70

Legal/Ratifications 16

Environment/cleaning 104

Environment/Waste 155

Environment/Spillages 45

Exploitation Operations/Unloading operation 9

Exploitation Operations/Thefts and complaints 47

Exploitation Operations/Supplies 62

Exploitation Operations/Unauthorised work 27

Exploitation Operations/Others 26

Others 312

Fisheries/gear 117

Fisheries/ Unloading fish -Collections 3

Fisheries/Scrapping 14

Fisheries/Delivery of notifications 66

Fisheries/Breach of regulations 20

Fisheries/Others 35

Principles for the elaboration of this Report

10

10.1 Sustainability Report coverage 135 10.2 Principles for the content definition of this Report 136 10.3 Quality control principles for this Report 137

135134 Sustainability Report 2013Principles for the elaboration of this Report

The Sustainability Report 2013 represents the seventh document of this type that the Port Authority of A Coruña has published. This Report, on a year basis (gRi3.3) in which the triple focus of sustainability is integrated, describe the financial, social and environmental efforts which the organization undertook in 2013. The main purpose is to make our stakeholder groups aware of the main advances made by the Port Authority with regard to sustainability, as well as the level of advancement of commitments resulting from this. This publication is complemented by the Port Authority of A Coruña’s Annual Report for 2013 (gRi3.5).

Decision making tree to determine the coverage of the report

is the entity under your control?

Does it have a significant influence?

Does it have any influence?

Does it have significant impacts?


not necessary to include it in the report



Data about performance

information about the management focus

narrative information about issues and

dilemmas


No

No

No

Yes

Yes

Yes

Yes

Yes

Yes

No

No

No

Exclude

10Principles for the elaboration of this Report

Coverage of previously published Reports is maintained, and includes (gRi3.6, gRi3.7 y gRi3.8):

The general Services, both those provided by the Port Authority and those, which are undertaken by third parties; the Port Authority has significant control and influence over these services and that is why this Report contains indicators on their performance and information on their management focus.

The Basic Port Services, subject to public service obligations, which are not directly managed by the Port Authority; are not under the control of the organization, but it does have significant influence over these services, and so, for those who have significant impact on their operation are included in this technical Report.

Commercial services, port leasing services or services of this nature provided outside the port of a commercial nature which, as they are not considered port services are permitted in the public domain of the port; the Port Authority has no control over these services, but can exert influence and thus the Technical Report on Sustainability contains descriptive information on these issues and dilemmas, regarding those services that have a significant impact.

The beginning of the functionality of the Outer Port of A Coruña in Punta Langosteira, with the first commercial operations, and the works there carried out, despite the port authority not having more than indirect control, report environmental performance indicators if they are considered relevant; at the same time economic information is reported which affects its financing.

in successive editions of the port the outer port will be integrated as one more element of the port of A Coruña.

This Report has followed the recommendations of the guide for the preparation of Sustainability Reports of the Port Authority of State Ports Agency, in its version May 2013), having also made accordingly (gRi4.12) guidelines and principles set in the g3.1 guide by the global Reporting initiative (gRi), reaching the highest level of classification, A.

Level C C+ B B+ A A+

Self declaration ✓

Reviewed by GRI ✓

10.1 Sustainability Report coverage


in order to define contents and structure (gRi3.5), guidance and principles proposed in guide g3 of the global Reporting initiative (gRi) have been followed as well as the principles established in the AA1000 APS Standard (2008); thus ensuring a fair and balanced presentation of the information regarding economic, environmental and social development of the Port Authority.

Dialogue with stakeholder groups- inclusivity clause (gRi and AA1000 APS Principle 2008)

The Social Responsibility Committee identified in 2007 the main stakeholder groups in the Port Authority. This Report includes a description of these and the available communication channels which allow for the identification of their main concerns. in editions to follow we will add another stakeholder gropur: Arteixo’s neighbours..

Materiality - Relevance (GRI and

AA1000 APS Principle 2008)

in 2010, the Port Authority identified the most relevant matters on which the organisation based its analysis criteria both internally and externally. This information was updated in 2011, with the same elements being repeated. Over 2012 different forums (environmental, clients, …) and meetings with port users, have taken place, seminars and workshops have been attended, it has signed conventions and agreements of different nature and has carried out a survey (see the case study: the survey of the Sondaxe institute) which has allowed for the the principal

concerns of our stakeholder groups to be identified again, the valuation they make of our performance and in what

aspects do we need to improve as an institution. For more information consult the section 3.2 Our stakeholder groups and their concerns.

Response (exclusively AA1000

Standard APS 2008)

Technical Reports on Sustainability shows both the strategies as well as the mechanisms and actions through which the Port Authority aims to give an adequate response to the concerns of its stakeholder groups.

Sustainability Context

This Report presents the results achieved by the Port Authority in economic, social and environmental fields, offering in the same way, information on the types of management in the context of sustainability in the Port Authority’s actions.

Exhaustiveness

The Port Authority understands that aspects and indicators considered in this Report are sufficient to reflect the economic, environmental and social significance and to allow the stakeholders to be able to evaluate their performance in 2012.

Principles for the elaboration of this Report

10.2 Principles for the content definition of this Report

The g3.1 standard of gRi also requires that the reporting organization applies the following principles regarding the quality of the information:

Balance

The report includes both positive and negative aspects, allowing a reasonable evaluation of the Port Authority performance.

Comparability (GRI3.9, 3.11)

The Technical Report includes historical data going back to 2006 for all the available indicators, allowing for the reaching of the analysis of the evolution of said data. Afoot note at the bottom of a page or table indicates to the reader when or why the available data differs from what has been reported in previous years, as well as changes in the calculation methods, estimations and calculation factors applied.

Accuracy and clarity

The Port Authority considers that the information provided in the Report has an appropriate level of accuracy so that the stakeholder groups may form an opinion with regards to the organization’s performance. Strides have been made to present the information clearly, offering explanations where it was considered didactically necessary adding the context of the information offered.

Periodicity

This is the seventh consecutive year (gRi3.3) in which we have published an annual Report.

Reliability

This report has been verified externally by independent, third-party experts. The scope, working description and conclusions for its verification are to be found in the Verification Letter included on this Report

The Port Authority of A Coruña is a gRi Organisational Stakeholder (gRi4.12) and has taken on the commitment to support its mission in developing recommendations for the writing of Technical Reports on Sustainability through the global collaboration with multiple stakeholder groups.

10.3 Quality control principles for this Report

Please send me your next Sustainability Report

name

Company

Address

Phone Fax

e-mail

20 Port of Brisbane Feedback Form.

Contact us:Andrés Guerra

Head of Sustainability department (gRi3.4)

Port Authority of A Coruña

E-mail: [email protected]

Phone: +34 981219621

Address: Avenida de la Marina, 3

15006 A Coruña - Spain


Your opinion is important to us

11 From the Port Authority we wish to provide a response to all the expectations held by our stakeholder groups (gRi3.4) in future technical reports. For this reason, we would ask you to send us your comments through the questionnaire below:

The activities carried out in the Port of A Coruña affect me as a:

User Port worker neighbours association

Client Supplier neighbour of A Coruña

Public Administration Carrier neighbour of Arteixo

non governmental Organisation Stowage company or shipping agent Student

How would you rate our performance?

Economically Socially Environmentally Institutionally

Worse than more companies

Below average

Average

Above-average

Better tan most companies

What did you think of the Sustainability report of the Port Authority of A Coruña?

Poor Correct good Very good Excellent

Was there anything related to the Port Authority we didn’t cover in this report that you would like to see included?

Do you have any other comment or suggestion?

gRI index of the report (GRI3.12)

12

143142 Sustainability Report 2013GRI index of the report

Profile Disclosure Disclosure Level of reporting Location of disclosure Page

For partially reported disclosures, indicate the part not reported Reason for omission Explanation for the reason for omission

STANDARD DISCLOSURES PART I: Profile Disclosures

1. Strategy and Analysis

1.1 Statement from the most senior decision-maker of the organization. Fully Chairman’s letter 8

1.2 Description of key impacts, risks, and opportunities. Partially Strategic Plan of the Port of A Coruña

Our stakeholders and their interests

22-25 Proprietary information Operational objectives of the Port Authority and its performance indicators are reported in the Company Plan and will be added to the memory of Sustainability in 2014.

2. Organizational Profile

2.1 name of the organization. Fully Profile and government of the Port Authority 14

2.2 Primary brands, products, and/or services. Fully Services in the Port Authority of A Coruña and served markets

18

2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.

Fully Bodies and competencies of the APAC

Relation with the different economic agents that act in the port

15-52

2.4 Location of organization's headquarters. Fully Profile and government of the APAC 14

2.5 number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.

Fully Profile and government of the APAC 14

2.6 nature of ownership and legal form. Fully Profile and government of the APAC 14

2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).

Fully Services in the Port Authority of A Coruña and served markets

Relation with the different economic agents that act in the port

18-52

2.8 Scale of the reporting organization. Fully Reaction of economic and financial value

Relation with the different economic agents that act in the port. Table.

Our main value. Table.

47-52-62

2.9 Significant changes during the reporting period regarding size, structure, or ownership. Fully Bodies and competencies of the APAC

infrastructures

15

2.10 Awards received in the reporting period. Fully infrastructures 40

3. Report Parameters

3.1 Reporting period (e.g., fiscal/calendar year) for information provided. Fully Financial year 2013 and first quarter of 2014

3.2 Date of most recent previous report (if any). Fully 2012

3.3 Reporting cycle (annual, biennial, etc.) Fully Principles for the elaboration of this Report

Principles of quality control for this Report

134-137




3.4 Contact point for questions regarding the report or its contents. Fully Andrés guerra Head of Sustainability department [email protected]

Your opinion is important to us. Contact us.

139

3.5 Process for defining report content. Fully Our stakeholders and their interests

Principles for the elaboration of the Report

24-134-136

3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See gRi Boundary Protocol for further guidance.

Fully Sustainability Report coverage 135

3.7 State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope).


3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations.


3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the gRi indicator Protocols.

Fully The data that are offered are data of direct measurement, in the case that estimations have been applied or calculation factors they are indicated in each table.

Principles for the content definition of this Report

137

3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g.,mergers/acquisitions, change of base years/periods, nature of business, measurement methods).

Fully no changes from 2012 report

3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.

Fully There haven’t been significant changes 137

3.12 Table identifying the location of the Standard Disclosures in the report. Fully gRi index of the Report 140

3.13 Policy and current practice with regard to seeking external assurance for the report. Fully This year’s report has not been subjet to third party verification

182

4. governance, Commitments, and Engagement

4.1 governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.

Fully Bodies and competencies of the APAC 15

4.2 indicate whether the Chair of the highest governance body is also an executive officer. Fully Bodies and competencies of the APAC 15

4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members.


4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.

Partially Bodies and competencies of the APAC

Union representation and association freedom.

Environmental management system of the APAC

15-16- 63-93

There are no shareholders of the APAC Does not exist APAC is a public state company

4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance).

Fully Bodies and competencies of the APAC 15 The Port Authority of A Coruña, as an entity of public law submitted to the Merchant navy, is part of the general State Administration, being therefore these aspects regulated by the applicable laws

GRI index of the report




4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided. Fully Bodies and competencies of the APAC


15-93 The Port Authority of A Coruña, as an entity of public law submitted to the Merchant navy, is part of the general State Administration, being therefore these aspects regulated by the applicable laws

4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization's strategy on economic, environmental, and social topics.


4.8 internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.

Fully Port Authority. Mission, vision and values

Strategic plan

Environmental Code of Conduct of the Port of A Coruña

Human resources management

14-16-22-60-94

4.9 Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.

Fully Strategic plan

Strategic Plan for Corporate Social Responsibility

22-24

4.10 Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance.

Fully not established

4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization.

Fully Bulks liquid


industrial security emergencies

53-93-125

4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses.

Partially Associations and foundations

Sustainability report coverage

Principles to verify the quality of the repor

87-135-137

Dates are not given Does not exist Some of the performances are not sufficiently documented

4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization:

- Has positions in governance bodies;

- Participates in projects or committees;

- Provides substantive funding beyond routine membership dues; or

- Views membership as strategic.

Fully Associations and foundations 87

4.14 List of stakeholder groups engaged by the organization. Fully Our stakeholders and their concerns 24

4.15 Basis for identification and selection of stakeholders with whom to engage. Fully Our stakeholders and their concerns 25 it was reported in the chapter “our stakeholders”, page 78 of the Sustainability report 2007 (http://www.puertocoruna.com/adjuntos/cListado/ MemoPuerto07.pdf)

4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.

Partially Bodies and competencies of the APAC

Our stakeholders and their concerns

Training, investing in future

The port as a means of creating relations

16-24-25-66-79-85

Frequency is not given Does not exist The structure of the identified gis will not be modified until the entering into service of the new outer port, that will involve new affected gis

4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.

Fully Our stakeholders and their concerns 24-25-26



G3 DMA DisclosureLevel of reporting Location of disclosure Page


BASIC CONTENTS PART II: Disclosures on management approach

DMA EC Disclosure on Management Approach

Aspects Economic performance Fully Shared value creation 48

Market presence Fully Services in the Port of A Coruña and served markets

19

indirect economic impacts Fully Relationship with the different economic agents that act in the port. Shared value creation

48

DMA EN Disclosure on Management Approach

Aspects Materials Fully Eco-efficiency

Protection in the area of the Outer Port

110-115

Energy Fully Fuel consumption

Electric energy consumption

108

Water Fully Water quality management

Water consumption

108-112

Biodiversity Fully Biodiversity

Protection in the area of the Outer Port

116

Emissions, effluents and waste Fully Air quality management

Spills

Waste management

96-101-103

Products and services Fully Services in the Port of A Coruña and served markets

Relationship with the different economic agents that act in the port

18-53

Compliance Fully Environmental sustainability strategy of the Port of A Coruña

93

Transport Fully Eco-efficiency 107-115

Overall Fully Environmental sustainability strategy of the Port of A Coruña

93

DMA LA Disclosure on Management Approach

Aspects Employment Fully Employees of the Port Authority of A Coruña 60

Labor/management relations Fully Union representation and association freedom 63

Occupational health and safety Fully Health and safety data 67

Training and education Fully Training data 65

Diversity and equal opportunity Fully Diversity and equal opportunities 63


G3 DMA DisclosureLevel of reporting Location of disclosure Page


DMA HR Disclosure on Management Approach

Aspects investment and procurement practices Fully Human rights

non-discrimination Fully Human rights

Freedom of association and collective bargaining Fully Union representation and freedom of association 63

Child labor Fully Human rights

Forced and compulsory labor Fully Human rights

Security practices Fully Human rights

indigenous rights Fully Human rights

DMA SO Disclosure on Management Approach

Aspects Community Fully Communication strategy

Environmental Code of Conduct

72

Corruption not not material Evidence of corruption has not been identified. its functioning is controlled by the general intervention of the general State Administration

Public policy Fully Profile and government of the Port Authority

Anti-competitive behavior not not applicable general State Administration

Compliance not not applicable general State Administration

DMA PR Disclosure on Management Approach

Aspects Customer health and safety Fully Relationship with the different economic agents that act in the port

52

Product and service labelling not not applicable The port authority has no activity of labeled products. regarding the services provided, there will be full public information about them on the new website of the port.

Marketing communications Fully Relationship with the clients and the port community

79

Customer privacy Fully Relationship with the clients and the port community

79

Compliance not not applicable The APAC belongs to the general State Administration



Indicator DisclosureLevel of reporting Location of disclosure Page

For partially reported disclosures, indicate the part not reported

Reason for omission

Explanation for the reason for omission

To be reported in

STANDARD DISCLOSURES PART III: Performance Indicators

ECONOMIC

Economic performance

EC1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.

Fully Creation of economic and financial value- Table

Shared value creation-Table

Salaries and social benefits-Table

47-51-64

EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change.

Partially Climate change effect in the infrastructures 41 The features of the infrastructure resist wave scenary linked maximum climates. The possible competitive advantages are not studied

not available APAC did not sttudy the competitive advantages of new port infrastructures

2016

EC3 Coverage of the organization's defined benefit plan obligations. Partially Salary and social benefits-Table 64 it is only established the existence of health insurance. The contribution to pension plans by the Port Authority was supressed in 2012 as a consequence of the austerity measures

not available 2015

EC4 Significant financial assistance received from government. Partially Creation of economic and financial value

investment in infrastructures

47-48 All the criteria are not given not available APAC does not estimate all the financial indicators.

2016

Market presence

EC5 Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation.

Fully Salary and social benefits 64

EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.

Fully Services in the Port of A Coruña and Market spanned

Shared value creation

The Port Community. Our main collaborators

They are considered main suppliers of the Port Authority the companies that carry out the basic services, as well some of the general. All these companies as operate at a national level

Waste management

18-49-55-96-98

EC7 Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation.

Fully Diversity and equal opportunities

All the managers from the Port Authority of A Coruña are from the country. Likewise, al the significant operations are developed in the port area of A Coruña

63

Indirect economic impacts

EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement.

Fully Shared value creation-Table 51

EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts.

Partially Shared value creation-Table 51 no se establece la metodología not available 2015




Reason for omission


To be reported in

ENvIRONMENTAL

Materials

EN1 Materials used by weight or volume. Fully The port’s responsibility in the preservation of its resources.inner port and outer port

Apart from fuel consumers (eco-efficiency paragraph) the Port Authority offers information about consumptions in the works of Punta Langosteira

With respect to office supplies, paper consumption is reduced to 2000 packets (800 kg) and 50 toner cartridges until november 2013

EN2 Percentage of materials used that are recycled input materials. Fully The Port Authority of A Coruña doesn’t have a policy of promotion of the use of input materials as it is not an aspect identified as relevant for the organization

Energy

EN3 Direct energy consumption by primary energy source. Fully Eco-efficiency. Table 108

EN4 indirect energy consumption by primary source. Fully Eco-efficiency. Table 108

EN5 Energy saved due to conservation and efficiency improvements. Partially There are no figures not available APAC does not calculate the energy saved

2014

EN6 initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives.

not There are no figures

EN7 initiatives to reduce indirect energy consumption and reductions achieved. not There are no figures not available APAC does not calculate the extent to which the energy used has been reduced

2014

Water

EN8 Total water withdrawal by source. Fully Eco-efficiency. Table 108

EN9 Water sources significantly affected by withdrawal of water. Fully Eco-efficiency 108

EN10 Percentage and total volume of water recycled and reused. Fully Water is not recycled or reused

Biodiversity

EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.

Fully Biodiversity 109

EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.

Fully Biodiversity 109

EN13 Habitats protected or restored. Fully Surfaces are described in the biodiversity section (page 204) of the Sustainability Report 2007. Environmental performance of the works in the outer port: Biodiversity

EN14 Strategies, current actions, and future plans for managing impacts on biodiversity. Fully Environmental performance indicators in the works of the new port facilities in Punta Langosteira

EN15 number of iUCn Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.

Fully Environmental performance indicators in the works of the new port facilities in Punta Langosteira





Reason for omission


To be reported in

Emissions, effluents and waste

EN16 Total direct and indirect greenhouse gas emissions by weight. Fully Air quality management. Climate change

Table

109

EN17 Other relevant indirect greenhouse gas emissions by weight. not Climate change

Table

109 no indirect emissions from greenhouse effect gases have been determined

EN18 initiatives to reduce greenhouse gas emissions and reductions achieved. Partially Eco-efficiency not available initiatives for the reduction of 2015 gHgs have not been implemented with the exception of those which were the result of electrical consumption reduction initiatives

EN19 Emissions of ozone-depleting substances by weight. Fully There have not been found sources of emission of destructing substances of the ozone layer in the facilities owned by the Port Authority of A Coruña

EN20 nOx, SOx, and other significant air emissions by type and weight. not Air quality management. Table 105 not applicable APAC has particles and gas immissions measurements through an air quality station, but has not emmission data

EN21 Total water discharge by quality and destination. Partially Water quality management. Table 102-103 There are not parameters about spill effluents

not available There are no final measurements by transformation of the treatment plant in pumping station

2015

EN22 Total weight of waste by type and disposal method. Partially Waste management. Table 99-100-101

not available it is not distinguished by all of the types of final treatment. final treatment unknow (composting, recycling, reuse, etc) applied for final waste managers

2015

EN23 Total number and volume of significant spills. Fully Waste management. Table

Water quality management. Table

99-100-103

EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex i, ii, iii, and Viii, and percentage of transported waste shipped internationally.

Partially in 2013 there hasn’t been transport of hazardous waste under the Basel Convention in the Port of A Coruña

EN25 identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff.

Fully Water quality management

Products and services

EN26 initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.

Fully Environmental control panel

Environmental Code of Conduct of the port of A Coruña

94

EN27 Percentage of products sold and their packaging materials that are reclaimed by category. Fully The Port Authority is only service provider and therefore this indicator can’t be applied to it

Compliance

EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations.

Fully Environmental bahaviour of the inner port 96





Reason for omission


To be reported in

Transport

EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce.

Fully Accessibility to the outer port

Air quality management

greenhouse effect gases

38-104

Overall

EN30 Total environmental protection expenditures and investments by type. Fully Expenditures and investments for resource protection.

Table

118 Cleaning costs and management residues are corrective. The remaining expenses are considered preventive

SOCIAL: LABOR PRACTICES AND DECENT WORk

Employment

LA1 Total workforce by employment type, employment contract, and region. Fully Employees of the Port Authority

Our main value. Table

62

LA2 Total number and rate of employee turnover by age group, gender, and region. Fully Our main value. Table

Diversity and equal opportunities. Table

62-63

LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations.

Fully Salary and social benefits

Labor/management relations

LA4 Percentage of employees covered by collective bargaining agreements. Fully Our main value

APAC’s employees. Table

61-62

LA5 Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements.

Fully A minimum period of notification has not been established to communicate the operational changes allowed with exception of the established by the prevailing labour legislation in Spain

Occupational health and safety

LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs.

Fully Union representation and freedom of association 64

LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region.

Fully Prevention of occupational hazards. Table 67

LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.

Fully During the year 2012 none of the courses offered by the Port Authority to its workers was on prevention of serious diseases

LA9 Health and safety topics covered in formal agreements with trade unions. Fully Salaries and social benefits 64





Reason for omission


To be reported in

Training and education

LA10 Average hours of training per year per employee by employee category. Fully Training, investing in future. Table 65-66

LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.

Partially Training, investing in future 65 not available There are no employability initiatives 2015

LA12 Percentage of employees receiving regular performance and career development reviews. Fully The social 2013: remarkable facts not available There is no performance evaluation 2015

Diversity and equal opportunity

LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity.

Partially Our main value

Diversity and equal opportunities. Table

62-63 Age group in governance bodies Proprietary information The Port Authority does not information have the birth dates of the members of the Administration Board, nor of other personal aspects

LA14 Ratio of basic salary of men to women by employee category. Fully The proportion of salary is 1: 1 in all cases

Diversity and equal opportunities

Salary and social benefit

63-64

SOCIAL: hUMAN RIGhTS

Investment and procurement practices

hR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening.

Fully none of the investments made in 2013, by its nature and location, has required an specific human rights screening. See Human Rights

hR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken.

Fully Being the Port Authority and entity of public law, all the hirings are strictly regulated by the administration through the igA

hR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.

Fully in 2013, the Port Authority hasn’t given training in human resources. it is not as aspect identified as relevant in Public Organizations belonging to the general State Administration. See Human Rights

Non-discrimination

hR4 Total number of incidents of discrimination and actions taken. Fully They have not had incidents of discrimination

Freedom of association and collective bargaining

hR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights.

Fully Union representation and freedom of association. Human Rights

65





Reason for omission


To be reported in

Child labor

hR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor.

no activities that involve a risk of child labor have been reported or identified. it is not an aspect identified as relevant in Public Organizations belonging to the general State Administration. See Human Rights

Forced and compulsory labor

hR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor.

Fully no activities that involve a risk of child labor have been reported or identified. it is not an aspect identified as relevant in Public Organizations belonging to the general State Administration. See Human Rights

Security practices

hR8 Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations.

not not material

Indigenous rights

hR9 Total number of incidents of violations involving rights of indigenous people and actions taken. Fully This incidents can’t take place not applicable

SOCIAL: SOCIETY

Community

SO1 nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting.

Fully Communication strategy

Communication channels and collaboration

Environmental Code of Conduct of the Port of A Coruña

72-94

Corruption

SO2 Percentage and total number of business units analyzed for risks related to corruption. not not applicable The Port Authority of A Coruña, as entity of public law submitted to the regulation of Ports of the State and Merchant navy, is part of the general State Administration. its accounting functioning is analyzed by the general intervention

SO3 Percentage of employees trained in organization's anti-corruption policies and procedures. not not material The Port Authority of A Coruña, as an entity of public law submitted to the regulation of Ports of the State and Merchant navy, is part of the general State Administration and therefore it assumes what it is established in the Law of the Juridical Status

SO4 Actions taken in response to incidents of corruption. Fully Actions didn’t need to be taken as there have not been reported or identified corruption practices in the Port Authority in 2013





Reason for omission


To be reported in

Public policy

SO5 Public policy positions and participation in public policy development and lobbying. not not applicable The Port Authority of A Coruña, as an entity of public law, does not carry out Lobbying activities

SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.

not not applicable The Port Authority of A Coruña, as an entity of public law, cannot make contributions to political parties nor to related institutions

Anti-competitive behavior

SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes.

Fully During 2013 these causes have not taken place

Compliance

SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.

Fully Prevention of Occupational hazards

Environmental performance in the inner port

69-96

SOCIAL: PRODUCT RESPONSIBILITY

Customer health and safety

PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.

not Communication and collaboration with the clients and the port community

79 not applicable in the APAC the impact on the client’s safety of the life cycle of the port services rendered, is not evaluated, this being the responsibility of the port services providers and other port companies

PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.

Fully There hasn’t been non-compliance in the regulation of the health and safety impacts of products and service of products and service during their life cycle, during their life cycle

Product and service labelling

PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.

not Annually, the Port Authority of A Coruña sends information about the products and services to the Public Organism Ports of the State through the Company Plans established in the regulation framework of the port system

not applicable The requirement of labelling in the port services is not reported

PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.

Fully During 2013 there hasn’t been non-compliance of regulation and voluntary codes concerning the information and labelling of the port services

PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.

Fully Communication and collaboration with the clients and the port community





Reason for omission


To be reported in

Marketing communications

PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.

Fully The Port Authority of A Coruña, due to being an entity of public law under the law of Ports of the State and Merchant navy, does not currently adhere to

PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes.

Fully During 2013 there haven’t been incidents related to non-compliance of marketing regulations

Customer privacy

PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.

Fully During 2013 the Port Authority has not received complaints about the application of LOPD

Compliance

PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.

Fully During 2012 the Port Authority hasn’t received significant fines or sanctions in relation with providing services


El puerto como fuente generadora de riqueza

05Index of sustainability indicators proposed by the public agency state ports

13


Duties and legal form Description Informed

Reference in the table of contents or direct response Page

Reason for omission or observations

Institutional dimension

Duties and legal form

PdEi01 general description of the legal form of the Port Authority, informing on aspects such as ownership, competency framework, public domain management scheme, and financing mechanisms (in accordance with the Revised text of Ports Act)

Complete Port Authority Profile and governance

14 GRI1.1, GRI4.8, GRI2.6

governance and quality management

PdEi02 Duties of the Port Authority's governing bodies and how they are elected, including the Chairmanship, Management and the Board of Directors

Complete Bodies and competences of the Port Authority

15 GRI4.1

PdEi03 Structure of the Port Authority’s Board of Directors, informing on groups and associations represented therein.


15 GRI4.1

PdEi04 Description of the support systems for management and decision-making used in the Port Authority, such as quality management systems, scorecards, market characterisation campaigns, etc.

Complete Relations with customers and the port community

79

PdEi05 Existence of a management committee and the structure thereof.


16

PdEi06 Description of the sectoral technical committees supporting the Board of Directors, as well as the Shipping and Port Council, the Services Committee, the Advisory Committee on Safety.


16

Infrastructures and capacity

PdEi07 Description of the Port Authority's role as the provider of infrastructures and reference to the "Landlord" model. Listing of the port's general characteristics, such as onshore area, sheltered water areaconcessions surface, docks and their functions and land accesses.

Complete infrastructures 39

The Port Authority of A Coruña has identified the “Managerial centres of the Port System of State Ownership and the Ministry of Development together with other Public Administrations and institutions” as one of its stakeholders. The Public Organism Ports of the State, represented in Stakeholder, has transferred in May 2013 to the Port Authority of A Coruña, as part of the Port System of State Ownership, an indicators´ proposal included in the guide for the elaboration of the Sustainability Reports of Port Authorities, in order to improve the accounts performance

in the framework of our responsibility, stressing those aspects that are more relevant from the sustainability perspective of the port business.

Below the sustainability indicators´ index is presented, which are codified in the text through PdEdnn (with the evaluated dimension being “d” and the evaluated dimension and “nn” the indicator number), as well as the remarks and omission reasons for those which could not be filled in. Duties and

legal form Description InformedReference in the table of contents or direct response Page


PdEi08 infrastructures planned or under construction and the purposes for which they serve.

Complete infrastructures. Landmarks 2013

Access by rail

26-38-39

PdEi09 industrial or logistics promotion initiatives, such as participation in a Logistic Activities Area(LAA), dry dock, etc. and the purposes for which they serve.

Complete Planning of industrial land 38

Markets served

PdEi10 Evolution, over at least, the last three years, of the types of traffic represented as well as total tonnage moved, total tonnage per generic goods groups and the percentage of each one of said groups over the total.

Complete Relations with the different economic agents operating in the port-Table

52 CMIi009

PdEi11 Hinterland and foreland. Principal origins and destinations of goods, understood as such those which account for 70% of the ports traffic.

Complete Services in the Port of A Coruña and markets served. Liquid bulks.

18-19-54

GRI2.2, GRI2.7

PdEi12 Turnover with the five principal customers, expressed as a percentage of the total invoiced.


53 CMIi008

PdEi13 Description of the principal relevant sectors or activities in the local economic development which rely on the port for their development.


Liquid bulks.

52-54-55-63

Updating economic impact study

Services

PdEi14 Description of the role of the private initiative in the provision of services and port operation. Types of services, describing for each one the role of the Port Authority and of the private initiative. Description of Port Authority's role [...]

Complete Services in the Port of A Coruña and markets served.

Relations with the different economic agents operating in the port-Table

18-53

PdEi15 number of companies operating in the port under concession, authorisation or licence.


53

PdEi16 Percentage of actual onshore area, characterised as commercial or concessionary use.


53 Linked with a29

PdEi17 Percentage of total tonnage moved in the port corresponding to marine freight terminals under concession or authorisation over the total freight traffic.


52-53-55





Service quality

PdEi18 information mechanisms made available by the Port Authority for guaranteeing that every operator wishing to provide services in the port or to opt for a concession can be informed transparently of the conditions for operating in the port and the administrative tools regulation that process, such as, for instance, internet availability of the terms regulation the services, sector informative meetings, etc.

Complete Relations with the different economic agents operating in the port-Table.

Operations and Concessions and corresponding authorisations

53

PdEi19 initiatives promoted by the Port Authority for improving efficiency, service quality and performance of the services provided to freight.

Complete Relations with customers and port community

79

PdEi20 number of concessionary or authorised companies providing port services enjoying the discount to promote improvements in service quality envisaged in Article 19.2.b. of Law 48/2003 as amended by Law 33/2010.

Complete Communication and collaboration with customers and port community

83

PdEi21 Description of the initiatives promoted by the Port Authority for the reception and management of complaints or suggestions from end customers in the port, as well as to evaluate their level of satisfaction with the services provided by the of port.

Complete The PAAC’s environmental management system

93

Integration into the transport system. Sustainable mobility

PdEi22 Current road and rail accesses, and actions planned for the improvement thereof, as well as a description of the strategies adopted by the Port Authority to promote port-rail inter-modality in the layout of infrastructure of the functional coordination and of the commercial management.

Complete Physical planning.

Accessibility to the inner Port.

Accessibility to the Outer Port.

35-38

PdEi23 Description of the strategies adopted by the Port Authority to promote Roll-on/roll-off (Ro-Ro) traffic.

Complete Accessibility to the inner Port- Table

35

PdEi24 Evolution over the last three years of the percentage of goods coming into and leaving the port by rail, in relation to traffic handled by road and rail; as well as the evolution in the last three years of the percentage of freight entering and exiting the port through the ground roll-on roll-off system, in relation with the total of general maritime import-export freight.

Complete Accessibility to the inner Port- Table

35

Institutional communication

PdEi25 List of stakeholders identified by the Port Authority. Complete Our stakeholders and their concerns

24

PdEi26 Communication framework with stakeholders and the participation model of the same.

Complete Communication Strategy

Communication and collaboration channels

PAAC’s environmental management system

72-93

PdEi27 Principal concerns or fears of shareholders. Complete Our stakeholders and their concerns

24-25




PdEi28 Projects for coordination and cooperation with other administrations

Complete Cooperation agreements, conventions and protocols.

87

PdEi29 Technical or business associations of which the Port Authority is a member or in which it participates actively.

Complete Relations with the different economic agents operating in the port-Table.

Cruisers.

Associations and foundations.

56-87 GRI4.13

Commercial promotions

PdEi30 Description of the initiatives promoted by the Port Authority for the commercial promotion of the port. Reference to the target sectors and possible field work conducted for market research.

Complete Relations with customers and port community. Commercial Action

83

PdEi31 Total expenditure aimed at the commercial promotion of the port,expressed as total expenses and as a percentage of operating costs.

Complete Our stakeholders and their concerns.

25 CMIi013

Institutional commitment

PdEi32 Description of communication and service provision projects over the internet or other telematic means, aimed at optimising port management, facilitating information to stakeholders, or enable the administrative management of customers or providers.

Complete Human resource management

60

PdEi33 R&D+i projects promoted by the Port Authority or in which it participates actively, targets and achievements thereof, and institutions with which it collaborates in said projects. Total economic resources assigned to this concept: expenses and investment

Complete Urania project 42

PdEi34 Foundations, cultural initiatives, courses, seminars, teaching programmes or other social programmes promoted or supported by the Port Authority and total economic resources earmarked: expenditure and investment expressed as totals in euros and as the respective percentage of the total expenses and investments of the Port Authority.

Complete Associations and foundations.

Collaboration agreements, conventions and protocols.

87 Estimation of costs required

PdEi35 Description of programmes or projects aimed at improving the port-city interface, and total economic resources earmarked for this item: expenditure and investment expressed as totals in euros and as percentages of total expenditure and investments of the Port Authority

Complete Our stakeholders and their concerns. Local impact, port-city relations.

25

PdEi36 Total economic resources: expenditure and investment used in protection and safety, expressed as totals in euros and as percentages of the respective totals for expenditure and investment of the Port Authority.

Complete industrial Safety Emergencies.

69-126 CMIi030

PdEi37 Total economic resources: expenditure and investment used in environmental matters, expressed as totals in euros and as percentages of the respective totals for expenditure and investment of the Port Authority. Describing the items or initiatives

Complete Expenses and investment for the protection of resources - Table

118 CMIi031





Economic dimension

Financial-economic situation

PdEe01 Profitability of assets, expressed as a percentage of the yearly results as opposed to total mean assets , in line with the definition appearing in article 157 of Royal Legislative Decree 2/2011.

Complete Creation of economic and financial value - Table

47 CMIi002. GRIEC1

PdEe02 Evolution, over at least the last three years, of the EBiDTA, expressed in euros, of the total tonnage moved, of the ratio of the EBiDTA to tonnage moved and the percentage variation in the EBiDTA expressed as a percentage of the previous financial year (closed on 31st December).


47 GRIEC1

PdEe03 Debt servicing, expressed as 100 x (debt repayment + interest) / (cash flow)


47-48 CMIi005

PdEe04 inactive assets, defined as land and natural assets inactive over the last five years which may be revitalised economically, socially or environmentally, expressed as a percentage of the net book value over total assets.

Yes no assets 47 Plan of Action

PdEe05 Evolution, over at least the last three years, of operating expenses with respect to operating income.


47-48 CMIi033

Level and structure of investments

PdEe06 Evolution, over at least the last three years, of public investment by the Port Authority in relation to cash flow.


47 CMIi039

PdEe07 Evolution, over at least the last three years, of outside investment as opposed to public investment by the Port Authority.


47

PdEe08 Evolution, over at least the last three years, of the renewal of assets, expressed as the ratio of annual investment with regard to net mean assets (Article 157 of Royal Decree 2/2011).

no 47

Business and services

PdEe09 Evolution, over at least the last three years, of income through occupation rates and activity, as well as the percentage of each one thereof with regard to net turnover.


47 CMIi04, CMIi001

PdEe10 Evolution, over at least the last three years, of tonnage moved per square metre of onshore service area characterised as being for commercial use.


52

PdEe11 Evolution, over at least the last three years, of tonnage moved per linear metre of active dock. With active dock being understood as having registered activity during the last three years.


52





generated value and productivity

PdEe12 Evolution, over at least the last three years, of net turnover per employee (mean annual personnel).

Complete Port Authority of A Coruña employees.

Remuneration and social benefits - Table

47 CMIi038. GRIEC9

PdEe13 Evolution, over at least the last three years, of the EBiDTA per employee (mean annual personnel).


Remuneration and social benefits - Table

47

Socio-Economic impact

PdEe14 Estimate of the number of direct, indirect and port-community-induced jobs, making reference to the study and methodology followed to make said estimate.

Complete Port Authority Employees.

Our most valuable asset-Table.

62 Updating economic impact study

PdEe15 Estimate of the gross added value of the port authority, making reference to the study and methodology followed to make said estimate.

no no recent studies available, Updating economic impact study

Social dimension

Employment in the Port Authority

PdEs01 Total number of workers in the Port Authority Complete Port Authority of A Coruña Employees.

Our most valuable asset-Table

62 GRILA2

PdEs02 Percentage of temporary workers over total workforce. For this indicator, contracts conditioned by production circumstances are not taken into account when calculating the number of temporary workers.

Complete Port Authority of A Coruña employees - Table

61 GRILA4

PdEs03 Distribution of personnel by areas of activity. These areas are understood as personnel attached to the police service, maintenance personnel, office staff covered by a collective agreement and office staff not covered by a collective agreement.

Complete Port Authority of A Coruña Employees.


62 GRILA1

PdEs04 Percentage of employees covered by collective bargaining agreements.

Complete Port Authority of A Coruña employees-Table

61 GRILA2

Internal communication and participation

PdEs05 Mechanisms for workers' representation and the communication thereof with the management.

Complete Port Authority Profile and governance.

Port Authority of A Coruña employees.

Union representation and freedom of association.

16-63





PdEs06 Mechanisms for the technical participation of workers in the improvement of the Port Authority's production processes (suggestions system, periodic activity coordination meetings, quality groups, etc.).

Complete Port Authority Profile and governance.

Relations with customers and port community.

Communication and collaboration with customers and port community

Service quality

16

Training

PdEs07 Percentage of workers following training programmes, distinguishing between workers covered by collective agreements and those who are not.

Complete Training data.

Training, investing in the future - Table

65 GRILA10

PdEs08 Evolution of mean hours of training per worker, distinguishing between workers covered by collective agreements and those who are not.



65 GRILA10

PdEs09 number of current training courses in relation to the system of management by competences (in accordance with the collective bargaining agreement currently in force).



65 GRILA10

Structure of personnel and equity

PdEs10 Percentage of women over total workforce. Complete Port Authority of A Coruña employees.

Diversity and equal opportunities - Table

63 GRILA2

PdEs11 Percentage of women not signed up to the agreement over the total number of workers and over the total number of workers not covered by the agreement.


Diversity and equal opportunities - Table

63 GRILA1, GRILA2

PdEs12 Percentage of permanent workers aged over 50. Complete Port Authority of A Coruña Employees.


62 GRILA1, GRILA2

PdEs13 Percentage of permanent workers aged under 30. Complete Port Authority of A Coruña Employees.


62 GRILA1, GRILA2

Occupational health and safety

PdEs14 Evolution of the annual accident frequency index (F.i.), expressed as the number of accidents with resulting sick leave recorded over one year, over the total number of hours worked in said year, calculated as: iF.i. = (total number of signed off accidents / number of hours worked) x 106

Complete Health and Safety data.

Occupational Risk Prevention -Table

62-67

PdEs15 Evolution of the annual accident severity index (S.i.), expressed as the number of days lost (number of working days lost) owing to accidents over one year, over the total number of hours worked in said year, calculated as: S.i.=(number of lost days per accident / number of hours worked) x 103



67 CMIi028





PdEs16 Evolution of annual absenteeism, expressed as the number of calendar days lost owing to sick leave over the number of workers, calculated as: number of calendar days lost owing to sick leave x 100/(no. of workers x 365)



67

PdEs17 Efforts in occupational risk prevention training, expressed as the total no. of training hours over the number of workers.



65-69

PdEs18 number of exercises and drills on safety and on protection.

Complete Self-Protection plan for the Port Authority Building.

129 CMIi031

Employment in the port community

PdEs19 Estimated total number of direct jobs generated by marine freight terminals, maritime passenger terminals and companies providing port services.

no no studies available No information available

PdEs20 Summary of the type of conditions or demands set, on aspects such as safety and training, in the special terms and conditions for port services, in conditions of awarding contracts and in concession or authorization titles.

Complete industrial Safety Emergencies. implementation of plans: exercises and drills

126-127

PdEs21 Description of the coordination mechanisms for business activities in the Port Community, regarding occupational risk prevention within the port.


Occupational Risk Prevention

68

PdEs22 Total number and percentage of maritime freight and passenger terminals under concession or authorisation, as well as companies licensed or authorised to provide port or commercial services which have OHSAS certification.

Partial Relations with the different agents operating in the port.

industrial, environmental and maritime risk prevention plans.

53-69-127

PdEs23 number of technical training actions, in relation to safety and protection, coordinated by the Port Authority, targeting the port community.

Complete industrial Safety Emergencies. implementation of plans: exercises and drills

127

Relationship with the environment

PdEs24 Actions by the Port Authority to attend to the accessibility needs of the handicapped (including: conditions in passenger service licences, and in concessions and authorisations associated to maritime terminals: specific actions in common areas).

no

Environmental dimension

Environmental management

PdEa01 Total economic resources: expenditure and investment, where applicable, associated to the implementation, certification and maintenance of an environmental management system in the Port Authority, in accordance with EMAS regulations, iSO14001:2004, or to the certification PERS, presented as the total in euros and as the respective percentage of the total expenses and investments of the Port Authority.


69-118-126

GRIEN30





PdEa02 Total economic resources: expenditure and investment in environmental monitoring and characterisation, expressed as totals in euros and as percentages of the Port Authority's respective totals for expenditure and investment. This concept comprises expenditures and investments attachedto measurement systems, measurement campaigns and projects of inventory and characterization of environmental aspects linked to the traffic and the activity of the port.


118 GRIEN30, PdEi42, CMIi032

PdEa03 Cleaning expenses corresponding to the cleaning of common onshore and offshore areas, expressed in thousands of euros per square metre of service area.


69-118-126

GRIEN30, PdEi42.

PdEa04 Environmental training, expressed as a percentage of permanent Port Authority personnel that have received environmental training, accredited by the Port Authority, in line with the duties they perform in the port.



65 GRILA10

Air quality

PdEa05 Summary of the principal emission points (point and diffuse) in the port, giving rise to significant emission, such as: construction, demolition and maintenance of port infrastructures, emissions of machinery attached to the port activity, emissions from engines of land traffic at the port premises, docked vessels, manipulation or housing of bulk solids or other linked to the port activity.

Complete Environmental behaviour in the inner Port.


103 GRIEN12, PdEi30

PdEa06 Evolution, over at least, the last three years, in the number of complaints or reports recorded by the Port Authority within the year, from stakeholders in the port (port community, urban centres, administrations, etc.) regarding dust emissions or the air quality in general. Availability of a systematized complaint management system.

Complete Complaints received 117 GRI4.17, PdEi30

PdEa07 Summary of the measures implemented by the Port Authority to control emissions linked to the activity of the port as a whole, either administrative, operational or technical measures, such as drafting environmental rules, control of the environmental activity by the port surveillance service, measurement of environmental parameters, limitations to the manipulation of dust merchandise, or other initiatives.

Complete The environmental code of conduct in the port of A Coruña

94

PdEa08 Summary of the initiatives undertaken by the Port Authority to evaluate the effect of port operation on air quality, and the total number of studies or campaigns conducted. Outline description of the operational equipment of monitoring the air quality available to the Port Authority, indicating the total number thereof, the measured parameters, if the measure in continuous or deferred and the area where they are located.

Complete Environmental behaviour in the inner port.


103 GRIEN26

PdEa09 Values of air quality parameters in the port, such as annual mean values or number of times a daily limit is exceeded, for contaminants which are significant with regard to the port activity as can be PM particles, particles in suspension, nitrogen oxides and sulphur oxides.


Air quality management - Table

105 GRIEN16, GRIEN19, GRIEN20





PdEa10 Description of principal spillage points (point and diffuse) within the port which have a significant impact on water quality and sediments in the port harbours, such as ravines, ditches, points of urban waste discharge, operations with bulk solids or other. Separating spills generated and not generated by companies or activities of the port.


Water quality management

102 GRIEN12

PdEa11 Summary of the measures implemented by the Port Authority to control emissions linked to the activity of the port as a whole, either administrative, operational or technical measures (cleaning spots and controlled maintenances, improvements in the drainage network, operative surveillance, etc.). in particular, those measures that are expressly mentioned in the hydrologic plan of the basin where the port is located should be dealt with.

Complete Water quality management 94-102-103

GRIEN26

PdEa12 number and summary of campaigns for characterising water quality within the port, which are not the result of obligations arising from environmental impact declarations.

Complete Water quality management 102 GRIEN26

PdEa13 Percentage of the area of the service zone with wastewater collection and treatment. Wastewater shall be understood to have been treated when discharged to a municipal collector, or when discharged to the harbour and it has the corresponding spilling authorization.


Water quality management

102 GRIEN26

PdEa15 Outline description of the technical means used to clean the water surface, and the weight of floating waste collected throughout the year.

Complete Water quality management. Waste management - Table. industrial, environmental and maritime risk prevention plans.

99-100-103-124

PdEa16 number of times in which the internal Contingency Plan against accidental marine pollution (PiCCMA) is activated.


Water quality management. Spillages - Table

103 GRIEN26

PdEa17 Volume of wastewater discharges generated by the Port Authority, or discharges through collectors owned by the Port Authority, broken down by type.


Water quality management. Spillages - Table

102-103 GRIEN23, GRIEN21

Noises

PdEa18 Summary of the principal emission points (point and diffuse) in the port which give rise to significant noise emissions.


noise

106 No complaints or reports having received

PdEa19 number of complaints or reports registered by the Port Authority throughout the year, made by stakeholders in the port (port community, urban centres, administrations, etc.), relating to sound emissions emitted caused by port activity. Availability of a systematized claim management system


noise

107 GRI4.17

PdEa20 Description of the situation of the port with regard to the preparation of the noise map and the action plan for noise.


noise

107 GRIEN26





PdEa21 number of actions and characteristics of actions undertaken during the current year regarding sources of noise identified from complaints and instances of non-conformity recorded by the Port Authority.


noise

107

Waste management

PdEa22 Percentage of waste generated by the Port Authority which is segregated and recovered, broken down by type of waste. (tonnage of type of waste recovered / tonnage of total waste collected) x 100).


The port of A Coruña waste management plan 2009-2013.

96-97 GRIEN22

PdEa23 Summary of principal activities or sources which generate waste within the port, such as fisheries activities (fishing gear, packaging), the movement of bulk solids (remains of freight after operations), leisure areas , machinery maintenance activities or sludge from septic tanks, among others

Complete Waste management 98-99-100

PdEa24 initiatives provided by the Port Authority to improve risk management in the port community. Existence of recycling points, waste collection programmes, recovery programmes, etc.

Complete Waste management 96

PdEa25 Percentage of contaminated dredged sediment, according to the international conventions signed by Spain (category ii or category iii materials) expressed as[(cubic metres of type ii and type iii dredge material) / (total cubic metres of dredge material)] x 100.

Complete no dredging of contaminated material was conducted in 2013

PdEa26 Description of zones or species with some manner of protection, adjacent to the port or within the public port domain. LiC, ZEPA, BiC, Ramsar.

Complete Environmental behaviour in the Outer Port

116 GRIEN11; GRIEN14

PdEa27 Works on the characterisation and inventory of the natural setting in the port and adjacent areas. in particular, the availability of bionomic undersea mapping of the port's waters.

Complete Environmental behaviour in the Outer Port

PdEa28 Outline description of the regeneration projects for the natural setting undertaken by the Port Authority, and evaluation of the cost of said actions, in euros.

Partial Environmental behaviour in the Outer Port

GRIEN14; GRIEN26.

Eco-efficiency

PdEa29 Land-use efficiency, expressed as a percentage of the onshore service zone occupied by active facilities, either belonging to the Port Authority or under concession or authorisation


Eco-efficiency - Table

108

PdEa30 Evolution, over at least the last three years, of the Port Authority's annual water consumption,expressed as total cubic metres and as cubic metres per square metre of area in the server zone, indicating whether the management of the network corresponds to the Port Authority or it is outsourced



108 GRIEN8

PdEa31 Evolution, over at least the last three years, of the effectiveness of the water distribution network, expressed as a percentage, for those Port Authorities which manage the aforesaid distribution network directly.



108





PdEa32 Evolution, over at least the last three years, of the total annual consumption of electrical energy in the Port Authority's facilities and lighting in common service zones, expressed as total kWh and as total kWh per square metre of service zone.



108 GRIEN3

PdEa33 Evolution, over at least the last three years, of the Port Authority's total annual fuel consumption(diesel, petrol, natural gas, etc.; in cars, heating, etc.), expressed as total cubic metres and as cubic metres per square metre of service area.



108 GRIEN3

Port community

PdEa34 Summary of the type of conditions or demands set, on environmental aspects in the specific terms and conditions for port services, in conditions of awarding contracts and in concession titles or authorisations.

Complete industrial, environmental and maritime risk prevention plans.

PdEa35 Extent of the implementation of environmental management systems in port facilities, expressed as total number and percentage of maritime freight terminals and maritime passenger terminals under concession or authorisation and of companies with a license or authorization to provide port or commercial services with an EU accreditation or certified under the rule iSO 14001:2004 with a scope covering “all environmental aspects attached to the development of their activity”.

Complete The environmental code of conduct in the port of A Coruña


Statement on the sustainability report (GRI3.13)

14

Coordination and Editing:


Design and layout:

Bannister global

Fotograph:

Antón Varela


Ave. de la Marina, 3

15001 A Coruña (Spain)

+34 981 21 96 21

[email protected]

www.puertocoruna.com

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