Survivor!Oracle Financials 11i Upgrade

Survivor!Oracle Financials 11i Upgrade

Release 10.6 character/10.7 NCA to 11iRelease 10.6 character/10.7 NCA to 11i

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Mirant Mirant

The Premier Global Integrated Power Provider We see the opportunity to change the world with our energy

A global competitive energy company with leading energy marketing and risk management expertise

Integrated business model: Mirant develops, constructs,owns, and operates power plants Sells electricity, gas, and other energy related commodity products

Extensive operations in the Americas, Europe, and Asia Assets of $17.7 billion Year 2000 earnings of $366 million More than 18,000 MW of electric generating capacity worldwide

Formerly known as Southern Energy Inc. A subsidiary of the Southern Company

The Premier Global Integrated Power Provider We see the opportunity to change the world with our energy

A global competitive energy company with leading energy marketing and risk management expertise

Integrated business model: Mirant develops, constructs,owns, and operates power plants Sells electricity, gas, and other energy related commodity products

Extensive operations in the Americas, Europe, and Asia Assets of $17.7 billion Year 2000 earnings of $366 million More than 18,000 MW of electric generating capacity worldwide

Formerly known as Southern Energy Inc. A subsidiary of the Southern Company

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What Happened?What Happened?

April 17, 2000 - Southern Company Board Announces IPO of Southern Energy

offering up to 19.9% of ownership subsequent spinoff of remaining ownership to SoCo shareholders within

12 months

April 2, 2001 - Spinoff of Southern Company ownership Mirant separation from Southern Company is completed

April 17, 2000 - Southern Company Board Announces IPO of Southern Energy

offering up to 19.9% of ownership subsequent spinoff of remaining ownership to SoCo shareholders within

12 months

April 2, 2001 - Spinoff of Southern Company ownership Mirant separation from Southern Company is completed

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Mirant Business ResponsibilitiesMirant Business Responsibilities

Identify and replace Southern Company shared services

Human Resources, Payroll, Treasury, Tax, Finance

Oracle HR/Payroll apps selection forced early upgrade of Oracle Financials to release 11i

Hardware Evaluation, Selection, and Implementation

existing HP K570 server would not meet new requirements

purchased 2 HP N4000 servers - one Test and one Production box

Focus on Oracle HR and Payroll applications implementation

Identify and replace Southern Company shared services

Human Resources, Payroll, Treasury, Tax, Finance

Oracle HR/Payroll apps selection forced early upgrade of Oracle Financials to release 11i

Hardware Evaluation, Selection, and Implementation

existing HP K570 server would not meet new requirements

purchased 2 HP N4000 servers - one Test and one Production box

Focus on Oracle HR and Payroll applications implementation

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Oracle Financials 11i UpgradeBackground

Oracle Financials 11i UpgradeBackground

Mirant Oracle Financials Implemented Financials 8.3 beginning last Qtr 1992 Currently 225 Oracle Financials users located across U.S.

Managing a 3 Ring Circus

Ongoing Production Support for Financials 10.7 NCA and Character versions

Backlog of Financials enhancement and customization requests

Planning and executing the Oracle Financials 11i upgrade

Recognized need for external expertise

Partnered with System Architechs to manage and execute the Financials 11i upgrade

Mirant Oracle Financials Implemented Financials 8.3 beginning last Qtr 1992 Currently 225 Oracle Financials users located across U.S.

Managing a 3 Ring Circus

Ongoing Production Support for Financials 10.7 NCA and Character versions

Backlog of Financials enhancement and customization requests

Planning and executing the Oracle Financials 11i upgrade

Recognized need for external expertise

Partnered with System Architechs to manage and execute the Financials 11i upgrade

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Oracle Financials 11i Upgrade Project Scope and Approach

Oracle Financials 11i Upgrade Project Scope and Approach

Base software upgrade and retrofit of customizations Limited deployment of new functionality

Freeze production environment for better manageability

Isolate Database and Applications upgrade

Separate database upgrade using interoperability patches

Allow stepped approach to migrate to new HP boxes

Minimize outage window needed for upgrades

Financials 11i versions and release dates

Production upgrade - Financials 11.5.2 - completed Mar. 12, 2001

Base software upgrade and retrofit of customizations Limited deployment of new functionality

Freeze production environment for better manageability

Isolate Database and Applications upgrade

Separate database upgrade using interoperability patches

Allow stepped approach to migrate to new HP boxes

Minimize outage window needed for upgrades

Financials 11i versions and release dates

Production upgrade - Financials 11.5.2 - completed Mar. 12, 2001

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Oracle Financials 11i UpgradeProject Organization

Oracle Financials 11i UpgradeProject Organization

Develop communication plan and identify stakeholders Prepare documentation portfolio and archive folders

project plan, customization documentation, change log, issue log, test scripts, training materials, etc.

Secure appropriate internal resources Identify date for production upgrade - changed twice External resources used:

project manager, functional (2), technical (2), DBA (part-time)

Approximately 2700 external resource man-hours to complete

Develop communication plan and identify stakeholders Prepare documentation portfolio and archive folders

project plan, customization documentation, change log, issue log, test scripts, training materials, etc.

Secure appropriate internal resources Identify date for production upgrade - changed twice External resources used:

project manager, functional (2), technical (2), DBA (part-time)

Approximately 2700 external resource man-hours to complete

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Oracle Financials 11i Upgrade Upgrade Assistant and EMM

Oracle Financials 11i Upgrade Upgrade Assistant and EMM

Available on Oracle Metalink under Apps 11i Information Excel file of all Category 1-6 upgrade steps Mirant enhanced internally to identify relevant tasks and

assign resources Oracle’s EasiPath Migration Method (EMM) is an option - for

a price

Available on Oracle Metalink under Apps 11i Information Excel file of all Category 1-6 upgrade steps Mirant enhanced internally to identify relevant tasks and

assign resources Oracle’s EasiPath Migration Method (EMM) is an option - for

a price

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Oracle Financials 11i Upgrade Upgrade Assistant ExamplesOracle Financials 11i Upgrade Upgrade Assistant Examples

Original

Revised

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Oracle Financials 11i UpgradeCustomization Management

Oracle Financials 11i UpgradeCustomization Management

Research infrastructure changes to determine impact

Developed scripts to search sql scripts and reports Developed customization workbook for recording impact, tracking

changes and managing future change Developed customization statistics summary for management reporting

and monitoring progress to plan Customization summary:

86 sql scripts 48 host/shell scripts 7 forms 69 reports 16 extensions (packages, procedures, triggers) 67 tables, 24 indexes, 19 views

Research infrastructure changes to determine impact

Developed scripts to search sql scripts and reports Developed customization workbook for recording impact, tracking

changes and managing future change Developed customization statistics summary for management reporting

and monitoring progress to plan Customization summary:

86 sql scripts 48 host/shell scripts 7 forms 69 reports 16 extensions (packages, procedures, triggers) 67 tables, 24 indexes, 19 views

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Oracle Financials 11i UpgradeCustomization Workbook

Oracle Financials 11i UpgradeCustomization Workbook

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Oracle Financials 11i UpgradeCustomization Statistics

Oracle Financials 11i UpgradeCustomization Statistics

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Oracle Financials 11i UpgradeSupplier Banks

Oracle Financials 11i UpgradeSupplier Banks

Supplier banks no longer supported in 11i Category 2 Payables pre-upgrade step #2:

run apmsbrep.sql script Review output for incomplete supplier banks Fix incomplete records before running the upgrade Oracle has patch 747306 to fix incomplete supplier banks

Populates bank_number and branch_number with “UNKNOWN” Mirant developed semi-automated process to fix all errors

Loaded ABA banking information from third-party into temp table Developed scripts to cleanse incomplete supplier banks Manual updates to fix the leftovers Resulting in 100% accuracy

Supplier banks no longer supported in 11i Category 2 Payables pre-upgrade step #2:

run apmsbrep.sql script Review output for incomplete supplier banks Fix incomplete records before running the upgrade Oracle has patch 747306 to fix incomplete supplier banks

Populates bank_number and branch_number with “UNKNOWN” Mirant developed semi-automated process to fix all errors

Loaded ABA banking information from third-party into temp table Developed scripts to cleanse incomplete supplier banks Manual updates to fix the leftovers Resulting in 100% accuracy

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Oracle Financials 11i UpgradeSupplier Banks

Oracle Financials 11i UpgradeSupplier Banks

How 10.x supplier banks are mapped to 11i: Bank Name

po_vendor_sites.bank_number => ap_bank_branches.bank_name po_vendor_sites.bank_number => ap_bank_branches.bank_number

Bank ABA Number po_vendor_sites.bank_num => ap_bank_branches.bank_num po_vendor_sites.bank_num => ap_bank_branches.bank_branch_name

Bank Account Name po_vendor_sites_all.bank_account_name =>

ap_bank_accounts_all.bank_account_name Bank Account Number

po_vendor_sites_all.bank_account_num => ap_bank_accounts_all.bank_account_num

Missing link between suppliers and banks is ap_bank_account_uses_all

How 10.x supplier banks are mapped to 11i: Bank Name

po_vendor_sites.bank_number => ap_bank_branches.bank_name po_vendor_sites.bank_number => ap_bank_branches.bank_number

Bank ABA Number po_vendor_sites.bank_num => ap_bank_branches.bank_num po_vendor_sites.bank_num => ap_bank_branches.bank_branch_name

Bank Account Name po_vendor_sites_all.bank_account_name =>

ap_bank_accounts_all.bank_account_name Bank Account Number

po_vendor_sites_all.bank_account_num => ap_bank_accounts_all.bank_account_num

Missing link between suppliers and banks is ap_bank_account_uses_all

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Oracle Financials 11i UpgradeWorkflow

Oracle Financials 11i UpgradeWorkflow

Get trained on Workflow before the upgrade Account Generator replaces Release 10 Flexbuilder Document business rules for modified Flexbuilder rules Generate accounts using Flexbuilder rules is an option in 11i Workflow impact at Mirant:

PO and requisition distribution accounts - we used the default

PO and requisition approval process for notifications

FA Generate Accounts - see next slide

Get trained on Workflow before the upgrade Account Generator replaces Release 10 Flexbuilder Document business rules for modified Flexbuilder rules Generate accounts using Flexbuilder rules is an option in 11i Workflow impact at Mirant:

PO and requisition distribution accounts - we used the default

PO and requisition approval process for notifications

FA Generate Accounts - see next slide

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Oracle Financials 11i UpgradeFA Generate Accounts

Oracle Financials 11i UpgradeFA Generate Accounts

New Assets concurrent process to create account combinations for each asset

Generates a plethora of accounts for each asset - whether used or not Difficult to resolve problems - but there is a way Profile option available to control number of workers to accelerate the

process First execution involves significant processing time Process improved from 11.0.x to 11i - now it reports all errors to a log

rather than reporting errors incrementally Mirant added minor customization to FA generate accounts

New Assets concurrent process to create account combinations for each asset

Generates a plethora of accounts for each asset - whether used or not Difficult to resolve problems - but there is a way Profile option available to control number of workers to accelerate the

process First execution involves significant processing time Process improved from 11.0.x to 11i - now it reports all errors to a log

rather than reporting errors incrementally Mirant added minor customization to FA generate accounts

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Oracle Financials 11i UpgradeADI Spreadsheets

Oracle Financials 11i UpgradeADI Spreadsheets

Research identified numerous versions of ADI deployed Used Citrix solution to standardize single version throughout the

company Murphy’s Law appears... ADI worksbooks have one hidden sheet for each sheet in the workbook

“CriteiraX” is the hidden sheet name, where X represents the sheet number in order from left to right

Contains pointers to database that needed to be updated Developed Excel macro to automatically update older workbooks -

preserving precious time and energy

Research identified numerous versions of ADI deployed Used Citrix solution to standardize single version throughout the

company Murphy’s Law appears... ADI worksbooks have one hidden sheet for each sheet in the workbook

“CriteiraX” is the hidden sheet name, where X represents the sheet number in order from left to right

Contains pointers to database that needed to be updated Developed Excel macro to automatically update older workbooks -

preserving precious time and energy

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Oracle Financials 11i UpgradeReceivables

Oracle Financials 11i UpgradeReceivables

Significant infrastructure changes in 11i on customers Trading Community Architecture (TCA)/Customer Model

HZ_PARTIES, HZ_LOCATIONS, HZ_CUST_SITE_USES…

Beware of the “TCA” patch - many problems in 11.5.2 Review Customer addendum from Metalink

Apps 11i Information > Technical Articles, under Documentation heading for Financials select Accounts Receivable

Two important documents to review: Oracle Receivables Customer Addendum Release 11i 276828 Doc Addendum: Customer Find/Enter User Interface Update 279687

Significant infrastructure changes in 11i on customers Trading Community Architecture (TCA)/Customer Model

HZ_PARTIES, HZ_LOCATIONS, HZ_CUST_SITE_USES…

Beware of the “TCA” patch - many problems in 11.5.2 Review Customer addendum from Metalink

Apps 11i Information > Technical Articles, under Documentation heading for Financials select Accounts Receivable

Two important documents to review: Oracle Receivables Customer Addendum Release 11i 276828 Doc Addendum: Customer Find/Enter User Interface Update 279687

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Oracle Financials 11i UpgradeTesting Strategy

Oracle Financials 11i UpgradeTesting Strategy

Acceptance testing requires management support How you manage it is another challenge Establish dedicated facilities for acceptance testing DO NOT limit the number of resources involved in testing Perform upgrade simulations

Mirant results: Alpha (weeks), Beta (days), Gamma (hours) Keep copious notes organized and centralized

Documents known issues at go-live

Identifies custom post-upgrade steps

Acceptance testing requires management support How you manage it is another challenge Establish dedicated facilities for acceptance testing DO NOT limit the number of resources involved in testing Perform upgrade simulations

Mirant results: Alpha (weeks), Beta (days), Gamma (hours) Keep copious notes organized and centralized

Documents known issues at go-live

Identifies custom post-upgrade steps

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Oracle Financials 11i UpgradePreparing for Production

Oracle Financials 11i UpgradePreparing for Production

What Mirant did to support a successful upgrade to 11i:

Developed milestones spreadsheet to calculate and estimate actual and revised completion times during the upgrade

Organized two conference calls during the weekend to discuss progress and estimated completion time

Established dedicated email address and phone number for reporting problems

Staffed centralized problem tracking and resolution group

Morning meetings with key stakeholders to discuss issues

What Mirant did to support a successful upgrade to 11i:

Developed milestones spreadsheet to calculate and estimate actual and revised completion times during the upgrade

Organized two conference calls during the weekend to discuss progress and estimated completion time

Established dedicated email address and phone number for reporting problems

Staffed centralized problem tracking and resolution group

Morning meetings with key stakeholders to discuss issues

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Oracle Financials 11i UpgradeI Wish...

Oracle Financials 11i UpgradeI Wish...

The production date didn’t change twice We had more resources assigned on acceptance testing We upgraded to multi-org HRMS didn’t create a new business group We tested the Citrx/ADI solution outside the project team

The production date didn’t change twice We had more resources assigned on acceptance testing We upgraded to multi-org HRMS didn’t create a new business group We tested the Citrx/ADI solution outside the project team