SURVIVALGUIDE

AUGUST 14-17, 2018

What Is Mega Camp? 3

What’s New for 2018? 4

Mastery Client Privileges 5

Getting Started 6

Code of Conduct 7

General Information 8

ACC Maps 12

Agenda 14

Event Checklist 15

Hotel Shuttles 17

Airport Transportation 18

Meals 20

Legal Information 21

CONTENTS

Hosted by KW MAPS Coaching, Mega Camp is where top-producing professionals go to focus, embrace opportunity and connect with the industry’s most esteemed leaders.

How Mega Camp Came AboutWhen Gary first started our company he coached all of our agents. The Associate Leadership Council (ALC) was formed so he could focus on coaching our top agents. He started masterminds groups with top agents across the nation to spread his reach and his vision. He found that it got so big he had to start Mega Camp so others could benefit by learning from these top producers. He was after a top producer environment so when Mega Camp first started there was a requirement that you had to be a mega agent to attend. Now it’s open to all agents for them to experience Gary Keller for an entire day!

What are Masterminds?Masterminds brings people together to talk to each other and solve pressing business issues. Sessions are held in small groups to allow for hands-on learning, real-time brainstorming and productive collaborations. You will engage with fellow top producers to problem solve, focus and fast-track opportunity.

What is Mega Agent Camp?Led by Gary Keller, Mega Agent Camp is where the most remarkable minds in the industry reveal the specific systems and strategies that deliver results in today’s Market, packing it full of the most pressing topics to keep your business rolling and featuring high-achieving agents who are experiencing unprecedented success.

What is Mega Leadership Camp?Join Keller Williams Realty CEO John Davis along with other top leaders and producers for an impactful event you can’t afford to miss. Designed to focus market center leadership looking to build unstoppable teams, Mega Leadership Camp is where exceptional leaders mobilize to cast their vision.

WHAT IS MEGA CAMP?

This year, we are excited to announce the following agenda changes that serve to provide even more value to your business:

Mega Agent CampMega Tech and Mega Agent are now combined into a day-and-a-half, information-packed session that delivers business critical insights. Gary Keller and his team interview top agents and reveal their proven success strategies from lead generation to technology and beyond.

Keynote SessionMega Camp will offer an inspiring keynote session featuring John C. Maxwell! A #1 New York Times bestselling author, leadership expert and speaker, John is identified as the #1 leader in business by the AMA and the world’s most influential leadership expert by Inc. in 2014. Join us for this can’t-miss session!

New and Improved MastermindsMastermind sessions will now be organized by role, maximizing the impact of each session with aha’s specific to your business.

WHAT’S NEW FOR 2018?

Save Time – Skip the Registration LineMastery clients are able to go through express check-in and receive their Mastery client badge. Make sure your badge prints with the Mastery “M.” If you have any changes to your registration, please see us at the KW MAPS Mastery Concierge desk for assistance.

Reserved SeatingMastery clients receive reserved seating in Mega Agent Camp, Keynote Speaker, and Mega Leadership Camp up to 20 minutes before the session starts. Be there to get your reserved seat!

Mastery Vendor Discounts

Enjoy discounts from these vendors at

Mega Camp!

Mastery Client LoungeLocated outside the convention center across Trinity Street in the Sunset Room, enjoy complimentary coffee, chair massage, seating and charging stations. Sponsored by 2-10 Home Warranty and exclusively for Mastery clients. You must have your Mastery badge for entrance into the lounge.

Client Appreciation Event Where: The Fairmont Hotel – Manchester Ballroom

When: Tuesday, August 14th from 6:00 – 9:00 p.m.

What: Networking with other Mastery clients, DJ, Food, Drinks and FUN!

You must have your Mastery badge for entrance into the event!

Have a guest? Guest tickets will be available for purchase for $99 at the KW MAPS Mastery Concierge desk.

MASTERY CLIENT PRIVILEGES

Get The AppDownload KW Events 2018 (same app as Family Reunion!) The app should be released within a week of the event.

Registration & Customer Service (Check the app for the most up to date times!)

• Convention Center - Our main hub of badge printing kiosks and customer service is located in the Atrium of the Austin Convention Center (ACC).

• Hotels - We will have satellite badge printing kiosks located in the Fairmont (on the 2nd floor, next to the skybridge to the ACC) and the Hilton Austin (in the lobby by the concierge desk, across from the Starbucks). Hours of operation are outlined below.

Monday, 8/13 ACC Customer Service 7:00 a.m. - 6:30 p.m. Fairmont & Hilton 7:00 a.m. - 6:30 p.m.

Tuesday, 8/14 ACC Customer Service 7:00 a.m. - 5:30 p.m. Fairmont & Hilton 7:00 a.m. - 5:30 p.m.

Wednesday, 8/15 ACC Customer Service 7:30 a.m. - 6:30 p.m. Fairmont & Hilton 7:30 a.m. - 6:30 p.m.

Thursday, 8/16 ACC Customer Service 7:30 a.m. - 5:00 p.m. Fairmont & Hilton 7:30 a.m. - 5:00 p.m.

Friday, 8/17 ACC Customer Service 7:30 a.m. - 3:00 p.m. Fairmont & Hilton 7:30 a.m. - 2:00 p.m.

Wear Your Name Badge at All Times• You must always wear a name badge (with your name!). Security is strict!

• No switching, combining or giving away of your name badge.

• Reprints can be requested at the customer service desk for a donation to ALL ATX in honor of Gary Keller’s birthday.

GETTING STARTED

CODE OF CONDUCT

It is of utmost importance to Keller Williams Realty, Inc. (“KWRI”) that every person attending KWRI events (“Event(s)”) has a positive and rewarding experience. We invite all sponsors, volunteers, speakers, attendees, vendors, staff and others (“Participants”) to help us realize a safe, respectful and positive experience for everyone.

This Code of Conduct provides guidelines to Participants to ensure that all Participants understand what behavior is expected, and what behavior will not be tolerated, at Events. All Participants are expected to abide by this Code of Conduct at Events, including social activities at off-site locations, social media, etc.

We are dedicated to providing a harassment-free experience for everyone, regardless of gender, sexual orientation, disability, age, physical appearance, race, religion, ethnicity, nationality or any other protected category. We do not tolerate harassment of Participants in any form. Participants violating these rules may be expelled from Events without a refund at KWRI’s discretion.

KWRI expects that Participants will:

• be considerate and respectful to other Participants.• refrain from demeaning, discriminatory or harassing behavior, materials and speech.• speak up if they observe anything at an Event that conflicts with this Code of Conduct.

Unacceptable behavior includes, but is not limited to:• intimidating, harassing, abusive, discriminatory, derogatory or demeaning speech, materials

or conduct. • violence, threats of violence or violent language directed against another person.• sexist, racist, homophobic, transphobic or otherwise discriminatory jokes and language.• personal insults, particularly those related to gender, sexual orientation, race, religion or

disability.• inappropriate photography or recording.• any boisterous, lewd or offensive behavior or language, including but not limited to using

sexually explicit or offensive language, materials or conduct, or any language, behavior or content that contains profanity, obscene gestures or racial, religious or ethnic slurs.

• failure to obey any rules or regulations of the venue.

If you are involved in or witness an incident at an Event that violates this Code of Conduct, please contact a member of the KWRI Event staff immediately.

Customer ServiceCustomer service is located in the Atrium of the ACC; we’re here to help with all your questions. Located next to us is the KW MAPS Mastery Concierge, a representative from the Housing Bureau (if you have questions about your hotel room you booked in our block), and someone from Visit Austin Tuesday and Wednesday from 7:30 a.m. to 4:00 p.m. (for all your Austin, TX questions!).

Parking201 East 2nd Street – 10-story, 1,000-space garage just two blocks west of the ACC; entrances on Brazos and San Jacinto.

601 East 5th Street – 5-story, 685-space garage just north of the ACC; entrance on 5th Street

First-AidEmergency Medical Services will be onsite during event hours. For any medical emergency, please contact any uniformed personnel or call the ACC emergency line at 512-404-4111. The first-aid office is located on Level 1, directly outside Hall 3.

AccessibilityKeller Williams strives to make the event welcoming and accessible to all who are interested in participating. Mobility scooters can be rented from the ACC (contact the Business Center in advance). Please email your requests to events@kw.com before you arrive or visit the customer service desk onsite.

Reserved SeatingUnless you purchased specific reserved seating for Mega Agent Camp or Mega Leadership Camp, all seats are first come, first serve. It is expressly prohibited to use tape, paper, rope, or any other object to block and reserve seats. Any seats reserved without show management’s approval will be released by security personnel.

Mastery clients and KWW guests, look for your reserved section in General Session. You must be in your seats 15 minutes before the session starts or they will be released.

GENERAL INFORMATION

Clearing Rooms After SessionsAll rooms will be cleared after each session. Any items left behind will be removed, discarded, and not replaced.

Safety and SecurityMega Camp 2018 will have an enhanced security procedure. All attendees and personal items brought into the convention center are subject to search and screening through metal detectors.

Please use the provided clear PVC bags (located in the KW Marketplace) throughout the show to keep the lines moving.

At Show Management’s discretion and judgment, any person may be denied access to the venue or be ejected from the event if found in violation of any of the safety and security guidelines established by Show Management.

Safety and Security Guidelines

• Always be aware of your surroundings. In any room or space, identify the nearest exit and the safest way to get there.

• If you see something, say something. Contact a uniformed security officer or any KWRI Team member if you encounter any suspicious activity in or around the convention center.

• Avoid putting yourself in risk. Walk in groups and avoid wearing your badge/lanyard outside of the convention space.

• Never leave your property unattended.

Communicating an Emergency

• Communicate directly with the Convention Center staff member, any uniformed personnel, and/or any KWRI Team member.

• Dial 512-404-4111 from a cell phone or a landline.

Prohibited Items

• No weapons of any kind, including but not limited to firearms, pocket knives, self-defense sprays, etc.

• No luggage or anything larger than a carry-on size bag. You are strongly advised to use the clear bags provided by the event.

• No flammable items or liquids.

• No fireworks of any kind.

• No balloons, balls, frisbees, or flying disks.

• No bicycles, skateboards, hover-boards, scooters, or any motorized personal vehicle unless for medical use.

• No animals except for service animals assisting an individual with a disability. “Comfort,” “therapy,” or “emotional support” animals do no meet the definition of a service animal and will not be allowed.

• No poles, flags, sticks, or totems over 8 feet in height when assembled.

• No “caution tape” or rope.

• No drones or unmanned aerial vehicles.

• Additional items may be prohibited or removed from the venue at the discretion of Show Management or Law Enforcement.

Luggage StorageFor the security of our attendees, please store luggage at your hotels bell desk as no luggage or large bags will be allowed into the ACC. All items brought into the ACC are subject to search and removal.

Lost and FoundFound items can be retrieved at the Mega Camp customer service desk. All rooms will be cleaned after each session. Any items left behind will be removed by convention staff, discarded, and not replaced.

RibbonsTo make networking more fun, we have two ribbon bars located in the ACC.

Saving SeatsFor safety and as courtesy to fellow attendees, there is no seat saving of any kind. No papers, signs, tape, rope, or any other items may be used to reserve and protect seats. Any items used to save seats will be removed and will be discarded. Fifteen minutes prior to the start of a session, any seat that is unoccupied in the Mastery or Worldwide reserved section must be made available for general seating.

Wi-FiThere will be complimentary wi-fi throughout the ACC for our attendees. Please note that wi-fi service and coverage may vary and cannot be guaranteed.

Program GuideKeller Williams is making a move towards sustainability and printed agendas are no longer available on-site. You may print this at home or download the official KW Events 2018 app for all information, maps, and schedules.

Smoking and E-Cigarette PolicySmoking is not permitted at any time in any area of the ACC, including exhibit halls, lobbies, food service areas, public and service corridors, restrooms, and telephone banks. Smoking is permitted 15-20 feet away from the building.

Printing and ShippingIf you need to scan documents, make copies, or add some last-minute touches to that presentation, the ACC has you covered! We have an on-site Business Center that has everything you need to get things done. If you’re running late for the airport, you can even print out your boarding passes at no charge! The Business Center is located between the entrances of Halls 2 and 3 on Trinity Street.

In addition to the many services provided at the Business Center, the ACC offers light shipping, utilizing the U.S. Postal Service’s flat rate box/envelope options – all for a $5 service fee.

• Supplies provided at no cost; labels printed straight to copy paper

• $5 service fee in addition to purchase of shipping label

• Packages will be picked up for delivery by the U.S. Postal Service the following business day (approx. 10 a.m.)

Visitor Center/Tourist InformationFor information on local attractions and assistance, please visit the Hotel/CVB Desk, located in the atrium next to customer service, on Tuesday or Wednesday between 7:30 a.m. and 4:00 p.m. or visit www.austintexas.org/keller-williams-18/.

AnimalsNo animals are permitted except for service animals assisting an individual with a disability. “Comfort,” “therapy,” or “emotional support” animals do no meet the definition of a service animal and will not be allowed.

Agent Referral TablesThe Agent Referral Tables will be located in the KW Marketplace. No business cards? No problem! Download Kelle on your iPhone or Android and come prepared to grow your agent-to-agent referral network.

LEVEL 1NOTE: All attendees must enter the venue through one of two designated security checkpoints.

MasteryClient Lounge(Across Trinity St.)

EH1

A

B C

EH2

EH5

TRINITY ST.

RED RIVER ST.

4TH ST.

CES

AR

CH

AV

EZ S

T.

EH4EH3

KW Marketplace(Exhibit Hall)

Main Stage(Enter through KW Marketplace)

ShuttleDrop

BadgePrinting/Customer

Service

Security &First Aid

ENTRANCE

SECURITYCHECKPOINT

#1

SECURITYCHECKPOINT

#2(Fairmont Skybridge)

ENTRANCE TOMAIN STAGE

Keller CloudHangout

ACC MAPS

6B

6A

5A

5B

5C

8A 9A 9B 9C

10A 10B

8B 8C

S12

S13

S14

S15

S16

Lower Levels

LEVEL 3

D

E F G

19B

19A

18D

18C

18B

18A

17B16B 16A

14

12A 11A

11B12B

13A

13B

17A

Lower Levels

LEVEL 4

AGENDA

Monday, August 13Customer Service 7:00 a.m. - 6:30 p.m. AtriumWelcome Party 2:00 p.m. - 6:00 p.m. KW MarketplaceKW Marketplace Open 2:00 p.m. - 6:30 p.m. KW Marketplace

Tuesday, August 14Customer Service 7:00 a.m. - 5:30 p.m. AtriumKW Marketplace Open 7:30 a.m. - 6:00 p.m. KW MarketplaceMega Agent Camp 8:00 a.m. - 12:00 p.m. Main StageLunch n’ Learns Noon - 1:00 p.m. See KW Events AppMega Agent Camp 1:30 p.m. - 5:30 p.m. Main StageMastery Client Event 6:00 p.m. - 9:00 p.m. Fairmont HotelKW Worldwide Reception 6:30 p.m. - 8:30 p.m. Ballroom C

Wednesday, August 15Customer Service 7:30 a.m. - 6:30 p.m. AtriumKW Marketplace Open 7:30 a.m. - 3:00 p.m. KW MarketplaceMega Agent Camp 8:00 a.m. - 12:00 p.m. Main StageKeynote – John C. Maxwell 1:30 p.m. - 2:15 p.m. Main StageAgent Masterminds 2:30 p.m. - 5:30 p.m. See KW Events AppTechnology Mastermind 2:30 p.m. - 5:30 p.m. See KW Events AppParty With A Purpose 6:00 p.m. - 8:30 p.m. Four Seasons Hotel

Thursday, August 16Customer Service 7:30 a.m. - 5:00 p.m. AtriumKW Marketplace Open 7:30 a.m. - 5:30 p.m. KW MarketplaceCultural Summit 8:00 a.m. - 9:30 a.m. Main StageLegacy by Mo Anderson 10:00 a.m. - 11:30 a.m. Main StageMega Leadership Camp 1:00 p.m. - 5:00 p.m. Main Stage

Friday, August 17Customer Service 7:30 a.m. - 3:00 p.m. AtriumKW Marketplace Open 7:30 a.m. - 12:30 p.m. KW MarketplaceMega Leadership Camp 8:00 a.m. - 12:00 p.m. Main StageLeadership Masterminds 1:30 p.m. - 5:30 p.m. See KW Events App

EVENT CHECKLIST

— BEFORE — � Write your name and cell number in all notebooks/tote bags, and make your

phone lock screen emergency contact info in case anything gets lost!

� Download the KW Events 2018 app on your phone.

� Explore the app to find the sessions you’ve paid for on your registration.

� Download Kelle to utilize the Referrals Network. Send, track and receive referrals all in one place!

� Join the Mega Camp KWConnect Community. Utilize this group to ask any questions you have about Mega Camp, network with attendees before and after the event, and stay up to date on big announcements!

� Pack comfortable shoes.

� Charge your phone and laptop. Bring portable chargers too.

� Pack a reusable water bottle. Hydration is key!

� Pack a notebook (or two!) with your name and phone number on it and plenty of pens.

� Be on the lookout for the Know Before You Go email – you will present this email at registration.

— DURING — � Check in to get your name badge – you have arrived! Registration hours are

located on page 6 of this guide.

� Join us at our Welcome Party on Monday, August 13 at 2:00 p.m. at the ACC! This event will kick off the week and will offer lots of fun, entertainment and libations.

� Pick up your clear conference bag in the exhibit hall. This will come in handy throughout the week. Claim your bag and stick your business card in the card slot on the tote!

� Take plenty of pictures and tag us in them with @mapscoaching and @kellerwilliamsrealty

� Keep an eye on #KWMC18 and share your thoughts or favorite quotes. Follow us at @MAPSCoaching and @KWRI.

� Join KW Cares for Party with a Purpose on Wednesday, August 15th from 6:00-8:30 p.m. at the Four Seasons! This fundraising event during Mega Camp will feature heavy hors d’oeuvres, a cash bar, a live auction and a brand new silent disco! All proceeds benefit KW Cares and disaster relief efforts. Get tickets here.

— AFTER — � Keep up with everyone on the KWConnect Community.

� Continue to make Kelle a part of your day by growing your referral network, tracking your CGI goals and pulling neighborhood market reports.

� Be on the lookout for Mega Camp 2019 announcements and ticket release dates.

HOTEL SHUTTLES

Shuttle Bus Service to the ACC and HotelsShuttle schedule may vary due to traffic and weather conditions. Check your route color and hotel name to find the boarding location specific to you.

Schedule

DATE SERVICE HOURS

Monday, 8/13 7:00 a.m. - 7:00 p.m.

Tuesday, 8/14 7:00 a.m. - 6:30 p.m.

Wednesday, 8/15 7:00 a.m. - 7:00 p.m.

Thursday, 8/16 7:00 a.m. - 6:00 p.m.

Friday, 8/17 7:00 a.m. - 6:00 p.m.

Note – Shuttles run every 30 minutes. The last shuttle from the hotel is one hour prior to the end of service. If you need to arrange wheelchair-accessible transportation, please call (404) 436-1930 and allow at least 60 minutes prior to pick-up.

Shuttle Routes

— RED ROUTE —

Hotel Pickup Location

Embassy Suites Barton Springs

— BLACK ROUTE —

Hotels Pickup Location

Aloft Hotel On 7th St. near blue awningInterContinental SFA Across the street on E. 7th St.Hilton Garden Inn Curbside on I-35 Frontage RoadOmni Downtown Curbside on San Jacinto

— WHITE ROUTE —

Hotels Pickup Location

Holiday Inn Lady Bird Lake Front EntranceHotel Van Zandt Front Entrance

AIRPORT TRANSPORTATION

For on-airport parking information, call 512-530-3300.

Capital Metro Bus512-474-1200Bus #20 - High Frequency Route Connecting Airport and Downtown

Transportation Network CompaniesLyftRideAustinUberWingz

ShuttlesSuperShuttle:Airport Reservations: 1-800-BLUE VAN (258-3826)Groups and Charters: 512-929-3900 ext. 4 (after hours use ext. 2)AusSales@supershuttle.net

Rental Car CompaniesAdvantage Rent A Car 1-800-777-5500Alamo 737-484-3886Avis Car Rental 512-356-3510Budget Rent A Car 512-356-3519Dollar Car Rental 512-530-2277Enterprise Rent-A-Car 737-484-3902E-Z Rent A Car 512-969-6922FOX Rent A Car 855-571-8410Hertz Car Rental 512-247-7250National 737-484-3885Payless Car Rental of Austin 512-356-5295Thrifty Car Rental 512-530-6811

TaxisMinimum fare for taxi customers is $12.30, this includes a $1.00 airport surcharge. All taxis have a four passenger maximum, excluding children 12-years and under. All taxis accept major credit cards.

ATX Co Op 512-333-5555Austin Cab 512-478-2222Lone Star Cab 512-836-4900Yellow Cab 512-452-9999

ChartersAccess ATX 512-999-8687ANS Airport Shuttle 254-690-6725AJE Transportation Charters 512-423-8390Austin Brewery Tours 512-412-9268Austin Detours, LLC 512-962-8636Banks Bus Line 512-840-1245BPI Limo 512-629-8881Caring Hands at Sun City 512-639-9573Central Texas Party Bus 512-705-6655Chariot Transit 888-735-5079Clark Travel 512-365-1511Discover Texas Wine Tours 512-656-8299ENVOO Charter & Service 512-777-8323Express Charter 512-695-4834Flash Transportation 512-868-1000Ground Shuttle 855-303-4415Hometown Airport Shuttle 254-939-7760Icon Charter Services 512-917-0555J & G Citywide Express 512-786-8131Lux Limo 512-215-4971R&R Limousine & Bus 512-947-7433Red Star Party Bus 512-517-9609Regent Coach Line 510-212-0510Road Runner Charters 512-960-4813Shire Charter 512-796-6059StreamRide 979-224-2198

MEALS

Lunch n’ LearnsMega Camp does not offer lunch for attendees. There are numerous restaurants within walking distance of the ACC. If you purchased a boxed lunch for a Lunch n’ Learn on Tuesday, 8/14, the boxed lunches will be located in Hall 5 immediately following General Session. Concession stands will be provided inside and around the KW Marketplace. Please also join us on Monday, August 13th at the Welcome Party with cash bars and food!

Nearby Restaurants

LEGAL INFORMATION

Distribution of Marketing MaterialsDistribution of business cards, fliers, pamphlets, handbills, notices, and/or brochures in any session or foyer of the Keller Williams Mega Camp without the prior written consent of the KWRI Show Management Team is prohibited. This includes chair-drops. Any such items will be removed and discarded. The only acceptable location to place materials is at the Agent Referral Tables located in the KW Marketplace. Materials placed here are monitored for appropriateness, and anything with questionable content will be removed and discarded at the Show Management’s discretion. Inquiries regarding marketing opportunities should be directed to events@kw.com.

Event ChangesEvent content, speakers, dates, venues, and session schedules are subject to change.

Ticket ResaleWith the exception of pre-approved, non-profit/charitable auctions aligned with KW Culture, KWRI does not condone the practice of reselling KW Event tickets above face value. In in the event of a sell out, the last available purchasing price prevails. If we discover that your ticket has been sold above the purchase plus transfer fee, you will be asked not to return to said event in the future.

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Charge your devices at our charging station and take a portable charger to take with you (while supplies last).

Neither Keller Williams Realty, Inc. nor its affiliated companies warrant any product or service delivered under this program. All products and services are provided by Market Leader. A Keller Williams Approved Vendor Program member is a business entity independent from Keller Williams Realty, Inc. and has no agency, partnership, or joint-venture with Keller Williams Realty, Inc.

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Contact Info:

Joe Lawson, Account Manager

855.337.6811, ext. 12648

joe.lawson@officedepot.com

Keller Williams Approved Vendor Program members are business entities independent from Keller Williams Realty, Inc. Neither Keller Williams Realty, Inc. nor its affiliated companies warrant Office Depot, their products, or their services.

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