Survey says! Uncovering faculty support needs and instructional technology preferences.

Tanya Joosten and Amy MangrichUniversity of Wisconsin MilwaukeeLTC.uwm.edu | LTC@uwm.edu

Get ithttp://tinyurl.com/UWMLTCFacultySurvey

About us

Tech

Enh

ance

d

Blen

ded

Onl

ine

TraditionalSelf-paced

MOOCsFlex

Faculty development programs and pedagogical consultation

Technology training and support

Evaluation and research

The LTC provides faculty development and pedagogical consultation, technology training and support, and evaluation and research of an array of course delivery modes, including tech enhanced, blended, and online.

Delivery modes

What we do?

Digital Content

AssessmentInteractivity

Learning experiences

Delivery modesTe

ch E

nhan

ced

Blen

ded

Onl

ine

TraditionalSelf-paced

MOOCsFlex

Content• Text• Images• Audio• Video

Interactivity• Discussions• Groups• Feedback

Assessment• Written and oral examination• Discursive• Portfolio

Pedagogical considerations

For each delivery mode, there are pedagogical considerations to be made with regard to content delivery, interactivity, and assessment.

The UWMLTC faculty development program and pedagogical consultations with our team guide instructors in making decisions about these considerations.

Content• Text• Images• Audio• Video

Text with images

Voiceover PowerPoint

Video capture, edit, and

distribution

Synchronous lecture

Lecture capture

Open textbook authoring

Open education resources

D2L Content, iSpring, Pinnacle, MediaSpace, D2L Online Rooms, BB Collaborate, Camtasia Relay, Delicious/Diigo, Pinterest, YouTube, Vimeo, Flickr, and many open resources

Interactivity• Discussions• Groups• Feedback

Asynchronous Discussion

Video Chat

Text-based Chat

Document Collaboration

Blogs and Microblogs

Student Response Systems

Social Media

D2L Discussions, D2L Groups, D2L Online Rooms, BB Collaborate, TurningPoint Clickers, Twitter, Blogger, Facebook, Google Docs, Google Hangouts

Assessment• Written examination• Oral examination• Discursive

Blueprints

Exam Development

Item Writing and

Development

Criterion-referenced

testing

Discursive

Reflection

Production

D2L Quizzing, D2L ePortfolio, D2L Dropbox, D2L Rubrics, D2L Competencies, Learn@UW Import Tool Respondus, iPad Assignment Grader, SPSS, Winsteps

Purpose

Survey development

Survey methods

386 instructors completed the survey

Gender of respondents

63%

37%

Females Males

Classification respondents

43%

40%

12%5%

Tenure track Teaching academic staffTeaching assistants Other

Receiving support

text messaging

instant messaging

web meetings

face-to-face meetings

telephone

email

0%10%

20%30%

40%50%

60%70%

80%90%

100%

10%

12%

18%

59%

68%

89%

Agree/Strongly

Agree/Strongly

Please identify any other means in which you would like to receive support for a learning technology.

• “Email”

• “I’m a telephone person as I am off campus—when I use LTC it because I need point-in-time “walk through” of setting up new technology…”

• “My preference is to seek out help when needed. My needs have always been met”

• “I like the workshops you offer the faculty—they are very helpful”

• “Online text- or screen-shot based guides”

• “Help sheets written specifically for UWM instructors (rather than those generated by the company that makes the software)”

• “This was my first time teaching online, and would have liked to have live online, or at least delayed video access, to the in-person introductory D2L classes that are offered”

• “Chat activities—audio or video”

• “Could people access particularly good examples of classes to see how they look and work?”

Receiving training

reading manual

f2f workshop

online video

working 1-1

own experimentation

0%10%

20%30%

40%50%

60%70%

80%90%

100%

51%

70%

74%

81%

86%

Very/Important

Very/Important

Implications of findings: Receiving support and training

• Narrative comments indicated instructor interest in synchronous online (video, audio, text, etc.) communication

• The LTC is currently exploring the use of synchronous communication (e.g., Google Hangouts) for instructor support.

• Narrative comments also indicated instructor interest in having online versions of the current face-to-face workshops.

• The LTC has released online videos where instructors can gain the skills they would have if they had taken the “D2L: Just the Basics” face-to-face workshop.

• The LTC is currently designing online opportunities for instructors to gain pedagogical and technical information regarding content, assessment, and interactivity.

Frequent course tech

D2L dropbox

D2L discussions

online file sharing services

text-based content

email

0% 20% 40% 60% 80% 100%

37%

45%

45%

68%

86%

Very/Frequently

Very/Frequently

Implications of findings: Use of course technologies

• These findings coupled with the LMS Task Force findings influence what should be included in our workshops

• D2L Basics redesign looks to investigate focusing on Content, Dropbox, and Discussions

Contribute

Narrated PowerPoint

Video presentation

Digital Docment

Online Discussions

F2F Preso

0% 10% 20% 30% 40% 50% 60%

25%

26%

37%

41%

54%

Very/Likely

Very/Likely

Implications of findings: Instructor resource sharing

• There was a high level of interest in seeing examples of what other instructors might be doing in their courses.

• With this in mind, the LTC is creating a Virtual Teaching Lounge which will include:– interviews with instructors using technology in innovative ways

in their courses.– examples of assignments and pedagogical interventions,

supplied by instructors.– information on opportunities for instructors to explore

scholarship of teaching related to learning technologies.– information on opportunities to present on innovative teaching

strategy.

New tech

screencasting

video editing

lecture capturing

course management tools

audio-narrated presos

0% 10% 20% 30% 40% 50% 60% 70%

54%

59%

60%

65%

66%

Very/Interested

Very/Interested

Implications of findings: Supporting interest in online content creation

• Instructors showed interest in a number of learning technologies:– narrated presentations, – learning management system tools,– lecture capturing, – editing tools (e.g., video, audio, images, etc.), – screencasting, – and webconferencing.

• LTC is developing online workshops and tutorials focusing on the development of media rich content.

• The LTC also offers documentation on tools found in the LMS and Online Rooms (i.e., webconferencing) on our support blog.

• Through this survey, lecture capturing, and cloud-based media editing and screencasting tools have been identified as areas to be researched for allocation.

0.00%

10.00%

20.00%

30.00%

40.00%

Very interested Somewhat interested NeutralSomewhat uninterested Very uninterested

Open Textbook Authoring

Mobile Learning

Video Sharing

eTexts

• Courseload Pilot

Overall Satisfaction

97%

3%

• “The fact that I can call and talk to someone at the LTC and they can walk me through an aspect of D2L is priceless … thank you!!! Your staff is excellent and I appreciate the knowledge they bring to every question.”

• “I really appreciate your responsiveness – its speed is wonderful. I also appreciate the number of common questions and solutions that you have archived in a way that can be found quickly and easily…”

• “The LTC staff are THE BEST! Really, every time I have called, every course I have taken, every need I have had, there is ALWAYS someone who can help me, they are excellent, I never feel dumb asking a question…you get the idea. The LTC is one of the best uses of campus funding we have! My gratitude to all.”

• “I think you folks are great, and doing the right thing to keep us focused on using the pedagogical advantages of online work; it is the most stimulating interchange we have here about how to improve teaching. I very appreciate the quick and helpful response you’ve given when the musical examples in my quizzes go wonky! Bravo for your high-quality, pedagogically oriented work. “

• “They are a shining star at this university. I want some of their Kool-Aid.”• “Thank you for your constant assistance and on-going research into the

capacities of technology to improve the quality of education as it is experienced by students.”

Contact us

Tanya Joosten and Amy MangrichUniversity of Wisconsin MilwaukeeLTC.uwm.edu | LTC@uwm.eduhttp://tinyurl.com/UWMLTCFacultySurvey