Survey of Career Service Professionals: Ontario

Survey of Career Service Professionals:Ontario (348 Respondents)

July, 2012

Demographic Information

Response Chart Percentage Count

Female 82% 284

Male 18% 64

Total Responses 348


<25 1% 2

25 to 34 15% 53

35 to 44 22% 77

45 to 54 35% 120

55 and over 27% 95

Total Responses 347

Gender

Age

Ontario, 2



Large metropolitan area - inner-city/urban location

45% 156

Large metropolitan area - suburban location

19% 66

City or small town within 50 kilometers of a large metropolitan area

22% 77

Small town in a rural area, or other locations not near a metropolitan area

13% 44

Total Responses 343

How would you describe the area where you are located?

Ontario, 3



Some high school 0% 0

High school diploma or GED 1% 4

College certificate 13% 45

Bachelor’s degree 42% 146

Master’s degree 32% 110

Doctoral degree 2% 6

Other, please specify: 10% 35

Total Responses 346

What is your highest level of education completed?

Ontario, 4



Career development 20% 71

Counselling or educational psychology

16% 56

Education 14% 50

Organizational behaviour/human resources

7% 23

Psychology 11% 38

Social work 10% 35


Not applicable 4% 13

Total Responses 347

What was your main area of focus in your highest level of post-secondary education applicable to the career services field?

Ontario, 5



Corporate sector (career development within a corporation)

2% 6

Government 12% 42

Post-secondary education 29% 102

Secondary education 4% 14

Private sector (including career management/transition firms and independent career professionals)

18% 64

Registered charity 15% 53

Other non-profit organization (non-charity)

29% 100


Total Responses 348

What sector do you work in? (Select all that apply)

Ontario, 6



<5 years 21% 73

5 to 10 years 26% 89

11 to 20 years 34% 115

> 20 years 19% 66

Total Responses 343

Years working in career development?

Ontario, 7



Up to $25,000 per year 4% 14

$25,000 to $40,000 per year 11% 35

$40,001 to $55,000 per year 33% 108

$55,001 to $70,000 per year 25% 82

$70,001 to $85,000 per year 12% 40

$85,001 to $100,000 per year 9% 29

$100,001 or more per year 7% 23

Total Responses 331

What is your gross (before deductions) annual salary or income?

Ontario, 8



Single employer 79% 272

Multiple contracts 16% 55


Total Responses 345

Do you have...

Ontario, 9



I work full time within career services or career development

74% 257

I work part time within career services or career development

12% 43

I am currently unemployed and looking for work in career services or career development

1% 4

I am retired 1% 4


Total Responses 347

Which best describes your work situation?

Ontario, 10


Response Percentage Count

I am a student in the field 1% 2

I am directly involved in curriculum development 1% 2

I am directly involved in public policy development 1% 2

I am directly involved in the provision of career services, mostly in a one-on-one setting 27% 95

I am directly involved in the provision of career services, mostly in a group setting 5% 19

I am directly involved in the provisions of career services divided between one-on-one and group 30% 103

I develop career-related products/resources 4% 13

My primary role is in research/academics in the field 3% 11

My role is in the administration/support of to those who directly deliver career services 1% 4

My role is in the management/supervision of those who directly deliver career services 23% 80

I am not directly in the career development/career counselling field, but have a professional interest in it 5% 16

Total Responses 347

Which answer BEST describes your job function as it relates to the development/career counselling field? (Choose 1 answer)

Ontario, 11



Single proprietor 10% 34

<5 employees 10% 33

5 to 10 employees 15% 51



>51 employees 24% 83

Total Responses 344

What is the size of your entire career services organization(including departments and satellites)?

Ontario, 12


Educational background 43% 151

Fell into it 39% 134

Worked my way up 27% 94


Total Responses 348

How did you find yourself working in the career development field?(Select all that apply)


Ontario, 13


What was the primary influencer for your entry into the field of career development?

Response Percentages Count

Career Transition 4% 16

Chance to Work with a Particular Population (Youth, Disabled, Aboriginal) 2% 9

Co-op/Early Work Experience 2% 9

Educational Background 3% 12

Have an Impact/See Results 1% 5

Interest in Career Development 10% 33

Mentor/Role Model 1% 6

Moved into it from Human Resource 2% 7

Moved into it from Teaching 0% 2

Opportunity for a Job/Advancement 8% 27

Personal Experience with Career Services (as a client) 3% 10

Struggle with Finding Own Career Direction/Survival Jobs 0% 2

Wanted to Help People 12% 40

Work in the Community/for a Non-Profit 2% 7

Total Responses 322

Ontario, 14


Where do you see yourself in five years in terms of your career?

Response Chart Percentages Count

Don't know 4% 15

Graduate Program 2% 8

Leave the field 2% 9

Management 15% 51

Private Practice 8% 26

Retired 11% 37

Same position 12% 41

Work Part Time 7% 23

Total Responses 322

Ontario, 15



Burn out 12% 38

Poor salary/income 14% 47

No room to advance 12% 41

Too much competition 4% 14

Personal growth/new challenge

30% 100



Total Responses 330

If you are considering moving to a new field, please indicate the reason. (Select all that apply)

Ontario, 16

Professional Development and Learning

In which of the following areas would you like to focus your professional development over the next year? (Select up to 5)

Ontario, 17



Coaching or mentoring 24% 84

Conference 48% 164

Course with face-to-face delivery (offered through college, university or private institution) 39% 135

Course via web delivery (offered through college, university or private institution) 33% 114

In-house training 22% 75

Independent study 20% 70

Learning institute (intense learning experience held directly prior to or after a conference) 16% 55

Workshop/seminar - in person 50% 174

Workshop/seminar - online (webinar) 31% 108


Total Responses 333

Thinking about given time constraints and available resources,what type of training do you prefer? (Select the top 3 that apply)

Ontario, 18



Costs too much 70% 239

Demands more time than I can spare 45% 154

Do not address the skills/knowledge gaps relevant to me 32% 108

Falls short in the depth or quality I need 33% 111

Is not offered in a venue accessible to me 33% 113


Total Responses

340

Given the training opportunities currently available to the field,which of the following presents the greatest challenge

in meeting your training needs?

Ontario, 19



Are not available in a format that I need 10% 34

Are not current 28% 94

Are not easily accessible 22% 74

Are not relevant to my job 21% 70

Costs too much 32% 108

Demands more time than I can devote 50% 172

Do not effectively answer my questions 24% 83

Falls short in the depth or quality I need 30% 103


Existing available sources for career-related information adequately address my needs 12% 41

Total Responses 343

Given the available sources for career-related information,which of the following has presented you with the greatest challenge

in meeting your research and information needs? (Select the top 3 that apply)

Ontario, 20



No budget provided 29% 99

<$500 27% 93

$500 to $1,000 22% 74

$1,001 to $2,000 15% 50

$2,001 to $3,000 4% 13

>$3,001 3% 10

Total Responses 339

What is your yearly personal professional development budget?

Ontario, 21



<$500 63% 215

$500 to $1,000 25% 85

$1,001 to $2,000 9% 30

$2,001 to $3,000 2% 8

>$3,001 1% 4

Total Responses 342

If an employer were not in a position to cover the costs of your professional development,how much would you be personally willing to pay for professional development annually?

Ontario, 22


On which of the following client groups would you most like to focus your professional development? (Select all that apply)

Ontario, 23

Research


Yes 19% 64

No 81% 280

Total Responses 344

Is your organization involved in career development research?


Qualitative research 49% 49

Quantitative research 43% 43

Follow-up studies 25% 25


Total Responses 101

What types of research are you undertaking? (Select all that apply)

Ontario, 24

Research


Yes 66% 221

No 34% 114

Total Responses 335

Are you currently evaluating the impact of your careercounselling/career development program or services?


Evaluate changes in client attitudes, knowledge and/or skills after intervention (i.e. pre/post questionnaires)

41% 113

Track client outcome (i.e. job/return to school) 56% 156

Track client satisfaction 65% 181



Total Responses 277

If you are currently evaluating your program, what are you focusing upon? (check all that apply)

Ontario, 25

Career Competency/Mobility


Very important 32% 111

Important 30% 104

Neutral 18% 61

Somewhat important 7% 24

Not at all important 9% 32


Total Responses 343

How important is being professionally certified to you?

Ontario, 26



Very interested 18% 60

Somewhat interested 31% 105

Not at all interested 30% 103


Total Responses 338

How interested are you in becoming a manager in the field of career development?

Ontario, 27


Percentage

Individual leadership & initiative 70%

Business development / marketing & public relations 58%

Customer service orientation 53%

Judgment & decision making 61%

Information analysis 64%

Recruiting & developing organizational talent 52%

Priority setting, managing work, delegation & follow up 64%

Team-building & motivation 70%

Performance evaluation & support 66%

Negotiation & conflict management 68%

If available, would a potential opportunity to enhance your competencies in the following areas be suitable to your employer’s needs?

Ontario, 28

Technology Access and Awareness


Assessment tools and testing 74% 248

Bulletin board/online discussion/chat 29% 97

Blog 20% 66

Email notifications (i.e. job postings, conference announcements, upcoming events)

74% 246

Information on new research and projects in our field

51% 169

Online/web conference course/seminar 49% 165

Personalized material recommendations based on your search history

23% 76

Podcasts 16% 53

RSS news feed 10% 34

Total Responses 328

Which of the following would you be most likely to use online?(Select the top 3 that apply)

Ontario, 29



Very important 32% 108

Important 45% 150

Neutral 14% 48

Somewhat important 7% 22

Not at all important 2% 8

Total Responses 336

How important is social media in terms of the work performed by career service professionals?


Never 10% 34

Rarely 22% 75

Sometimes 30% 104

Often 27% 92

Always 11% 37

Total Responses 342

How often do you use social media tools for professional purposes?

Ontario, 30



Very skilled 13% 46

Somewhat skilled 58% 198

Not at all skilled 25% 85

Unfamiliar with most social media tools listed 4% 14

Total Responses 343

How would you rate your skill-level in terms of using social media as a career development tool?


Very involved 17% 59

Somewhat involved 48% 165

Not at all involved 32% 109

Unfamiliar with social media tools 2% 8

Total Responses 341

To what extent are you involved in educating your clients about how to use social media tool?

Ontario, 31



Yes 14% 46

No 86% 285

Total Responses 331

Do you use any software or mobile applications related to career development?

Ontario, 32

Survey of Career Service Professionals

Please visit the CERIC website to download the Survey of Career Service

Professionals Highlights Report (available in English and French) and related

information as it becomes available.

Ontario, 33

Survey of Career Service Professionals: Ontario

Education

Transcript of Survey of Career Service Professionals: Ontario