Supportive System and Information Services for the Estonian Parliament

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and Information Services for the Estonian Parliament Siiri Sillajõe Economic and Social Information Department Chancellery of the Riigikogu http://www.riigikogu.ee [email protected] 18.09.2008

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Supportive System and Information Services for the Estonian Parliament. Siiri Sillajõe Economic and Social Information Department Chancellery of the Riigikogu http://www.riigikogu.ee [email protected] 18.09.2008. The structure of the Chancellery of the Riigikogu - PowerPoint PPT Presentation

Transcript of Supportive System and Information Services for the Estonian Parliament

Supportive System and Information Services

for the Estonian Parliament

Siiri SillajõeEconomic and Social Information DepartmentChancellery of the Riigikogu

http://[email protected]

18.09.2008

• The structure of the Chancellery of the Riigikogu

• The parliamentary I&R services in Estonia

• Services and products• Communication with the customers• Role of the parliamentary I&R

services

Topics

Secretary Generalof the Riigikogu

Deputy SecretaryGeneral

Deputy SecretaryGeneral

AdministrativeService

Deputy SecretaryGeneral

Maintenanceand Repair

Service

ManagementService

AccountingService

Information Systemsand Technology

Department

DocumentManagementDepartment

LegalDepartment

Department ofEconomic and

Social Information

Foreign RelationsDepartment

PersonnelDepartment

Press andInformationDepartment

ElectionsDepartment

Draft LegislationService

ShorthandService

TranslationBureau

PhotocopyingBureau

RecordsManagement

Service

Archives of theRiigikogu

InformationTechnology

Service

TechnicalService

InformationService

Press Service

InformationCentre

The Structure of the Chancellery of the Riigikogu

The Parliamentary Research and Information Services in Estonia

The Chancellery of the Riigikogu

The National Library of Estonia

Press and Information Department

Legal Department

Centre of Information

Services for MPs

Economic and Social

Information Department

The EU Information

Centre

• answers to the information requests (ca 216 requests per year);

• provides background material;• orders studies; • organizes training and seminars;• develops international contacts;• etc.

Department of Economic and Social Information

Fact-Sheets

Economic and Social Indicators

Department of Economic and Social Information – The Number of Requests by Customers (1)

61%

20%

11%6%

2%0%

10%

20%

30%

40%

50%

60%

70%

2004-2007

Other parliaments

MPs and Factions

Committees

Chancellery

Others

Department of Economic and Social Information – The Number of Requests by Customers (2)

103

54

25216

130

44

167 4

127

4334

147

168

271814

20

20

40

60

80

100

120

140

160

180

2004 2005 2006 2007

Other parliaments

MPs and Factions

Committees of theRiigikogu

Chancellery of theRiigikogu

Others (universitiesetc)

Answers to the Requests

Communication with the Customers

Role of the Parliamentary I&R Services

ROLE

STRUCTURE CREDIBILITY

STAFFSERVICES AND

PRODUCTS