presented by Meenakshi B.V Mehrin Zeba Manish Chandrawanshi Manmohan Indra Vikram Singh Parihar Debendu Nag Fedex Supreet Kaur Dadhwal

SUPPLY CHAIN OF FEDEX

What is FedEx?

“Airline of the Internet”s

“An Information Technology company that just happens to have hundreds of planes…”

Source :IBM

Source: Wired Magazine.:Dec’98

“ Looking back 35 years at the forefront of a evolving and dynamic industry , two things have remained constant at FedEx:-

…the ability & willingness of our customers to embrace .

………change on behalf of our customers…”

Fred Smith..….Founder & CEO, FedEx

Type Public Founded 1971 Headquarters Memphis, USA Key People Frederick, W. Smith

Chairman, President & CEO Revenue US $ 37.953 billion (2008) Operating Income   US $2.075 billion (2008) Net Income  US $1.125 billion (2008) Employees 2,80,000+ (2009)

Total Aircraft: 654 worldwide 71 Airbus A300 600 S56 Airbus A310- 200/300s 13 ATR 72s 26ATR 42s 79 Boeing 727 - 200s 1 Boeing DC10 - 10s 6 Boeing DC10 - 30s 57 Boeing MD 10 - 10s 12 Boeing MD 10 - 30s 57 Boeing MD 11s 10 Cessna 208As 242 Cessna 208 Bs 24 Boeing 757-200s

FEDEX NOW

Vehicle Fleet: Approximately 43,000 worldwide

FedEx Powerships: More than 1,00,000

FedEx Ships & FedEx Ship Manager : More than 2.0 million

World Service Centers: Approximately 1,100 worldwide

Drop Boxes: Approximately 44,000

FedEx Ship Sites: More than 2,000 Authorized Ship Centers: More

than 6,400

Federal Express started operations in India in 1997, and currently operates ten flights a week from Mumbai to Europe and Asia.

FedEx has an operations agreement with Prakash Airfreight Pvt. Ltd., which provides all pick-up, and delivery services within India.

FedEx now services from eight centers as against four centers earlier and has branch offices in Kolkata, Ahmedabad, Hyderabad and Coimbatore, in addition to the current operating locations in Delhi, Mumbai, Bangalore and Chennai.

Fedex in India

FAMILY OF COMPANIES

FedEx  Supply Chain Services offers a portfolio of services that helps turn supply chain management into a competitive strategy.

Helps customers in – Focus on core competencies Reduced costs High customer service

FedEx Supply Chain Services Portfolio of Services

Woven around the complex structure of our country through HUB and SPOKE system.

Blue Dart Express Ltd., India's premier integrated air express carrier and logistics services provider, has been one of the largest Global Service Participants of Federal Express Corporation, since 1984.

From 1984, Blue Dart represented all FedEx interests, under a principal to principal arrangement, in India.

SUPPLY CHAIN

Hub and Spoke

HUB

city city

citycity

Pick up 2

Delivery 2

Delivery 3

Delivery 1

Pick up 3

Pick up 1

FedEx Global Supply Chain Services technology platform offers features such as: 

1. Order administration – efficiently manage the processes associated with order fulfillment and transportation

2. Real time visibility – provides a view into inventory at rest and in motion throughout the supply chain

3. Connectivity – provides multiple access points to key members of your supply chain

Online Tools

COSMAT II (Computerized On-line System for

Management, Accounting and Tracking) is a complete ERP system indigenously developed by Blue Dart.

It interfaces with the Human Resources Management, Financial Management, Purchase, Sales Monitoring Executive Information and CRM systems.

COSMAT II

COSMAT II was constructed in 4 major modules to cover all the complex processes of the entire organization.

COSMAT II enables easy access to the database over a wide area network, and ensures reliable information and feedback even in areas that are afflicted by poor telecom services.

COSMAT II is an evolving system, upgraded continuously, to deliver value to the customer and make operations easier, more secure and manageable.

SMART (Space Management Allocation Reservation and Tracking),

is an in-house developed state-of-the-art technology system, which allows real-time space and revenue management on the Blue Dart Aviation network.

It ensures that the aircraft is filled profitably, and that all customers with space confirmed on the aircraft have the assurance that their packages would travel.

SMART

SMART dovetails into COSMAT II leveraging on the infrastructural strength of the system.

SMART is built on Oracle technologies, with the database housed on Oracle 8i (Release 2).

Shop Track is an API (Applications Program Interface)

designed specifically to support and enhance the services provided by a portal or any e-business.

Shop Track provides an effortless, customized solution. Customers no longer have to leave the Portal site to track their purchases. The Portal can decide how to display the data elements and may even store them in their database.

Shop Track is another time and cost-saving tool created to arm Blue Dart's customers with a competitive edge.

SHOP-TRACK

Pack Track is an API (Applications Program Interface) designed for any client involved in logistics, distribution and inventory control.

It has been designed to streamline and integrate shipping processes.

Pack Track can be integrated into the client's systems and enables him to keep track of the entire distribution status of all his customers.

PACKTRACK

Both Shop Track and Pack Track provide the following :

1) On-line, real-time status details of the waybill number

2) On-line, real-time status details of all the waybills linked to an order number

3) Results in either XML, TEXT or HTML formats

4) Supports JSP & ASP

Similarities

OverviewFedEx Critical Inventory Logistics is a comprehensive, end-to-end solution designed to optimize the management of --

critical inventory service parts distribution and returns process.

It incorporates a hub-based central stocking location (CSL) and a European wide network of forwarding stocking locations (FSLs) integrated through extensive information capabilities

Critical Inventory Logistics Services

Inventory Management With automated replenishment, plus Tracking

and Tracing by order number, part number, serial number, lot number, or by item level detail.

Complete end-to-end inventory and transportation visibility including real-time proof-of-delivery, next flight out and local courier.

Features

Central Stocking Locations are accessible 24 hours a day, 7 days a week

Synchronized delivery reliability from 2-day to 4-hour delivery, 2-hour service in some areas

In house customs specialists

Dedicated Customer Service Team

Applications Portfolio

eShipping ToolsEnable you to automate shipping processes with tools that meet your needs

eCommerce SolutionsEnable you to trade online with integrated FedEx shipping capabilities

FedEx Ship Manager @fedex.com™ Web based on-line shipping

application

FedEx Ship Manager Software™ PC based off-line shipping application

FedEx Ship Manager Server™Back-end shipping engine

AWB

Comm. Invoice

Order Courier

Tracking

Reports

PC

E Shipping toolOverview

FedEx API Server FedEx Server

2

Customer’s Computer(PC, Web Server, etc.)

Internet

1

3

FSM API’s

Transactions flow from customer’s computer over the Internet to FedEx. The data is decrypted and routed to the appropriate server within FedEx. The response is then encrypted and sent back.

12

3

eCommerce Solutions

FedEx Web Services Solutions

Overview Leveraging the experience and

capabilities of FedEx Custom Critical, FedEx SCS arranges for a temperature-controlled air-cargo container and exclusive-use vehicles for pickup and delivery.

FedEx Express handles the air transportation.

Cold Chain Services

Diverse Cold Chain solutions available   Ability to regulate container placement within the

aircraft, along with the cargo-hold temperature, for optimal performance of the cargo container.

A specially trained Temperature-Control Services Team to handle your temperature-sensitive airfreight shipments.

Shipment tracking from pickup to delivery, with unmatched command and control of the freight within the FedEx network.

Temp-Assure Validated Air features: Locates, picks up and services the container Delivers the container to the freight pickup location. Transports the container to a FedEx Express ramp, where

it is loaded on a FedEx Express flight. Picks up at the delivery ramp, completes the door-to-door

delivery and returns the container. Provides proactive notification throughout the shipment. Temp-Assure Validated Air is ideal for international shipments

Leveraging FedEx Custom Critical services:

Enhance customer service Improve inventory management Optimize transportation costs Reallocate resources Control cost by ordering what you need when you

need it, and have it delivered in time to meet your required level of service

Mitigate your investments and inventory and infrastructure

Benefits to Customer

THANK YOU