Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the...

67
1 Supplier Registration (For Sourcing)

Transcript of Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the...

Page 1: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

1

Supplier Registration

(For Sourcing)

Supplier Registration

In order to Participate in NTU business opportunities you will need to have a

registered Ariba Account

NTU business opportunities includes ITQ and ITT which is referred to as [tender] in this guide

3

Points to Take Note

If you are NEW to the Ariba supplier network and

You are receiving invitation emails from NTU for sourcing participation see Slide 5

For guidance on exploring business opportunities in NTU through Ariba Discovery go to Slide 6

For granting relevant access to existing users create new users in your network account see Slide 29 onwards

Note

You may choose to create on Ariba Network Account for both S2C (Sourcing to Contract) and P2P (Procure to Pay) or you

may choose to create 2 accounts for these 2 tracks

NTU is adopting a Light Account Supplier Enablement approach whereby suppliers are encouraged to create new light

account which is free

Some suppliers are on buyer funded Full Account and so the charges are borne by some buyers if Supplier choose to use

the same full account to transact with NTU then do click below link to understand the charging fees

httpswwwaribacomariba-networkariba-network-for-supplierssubscriptions-and-pricing

4

Points to Take Note

If you have already registered as a supplier in Ariba then

For guidance on exploring business opportunities in NTU through Ariba Discovery site go to Slide 6

For granting relevant access to existing users create new users in your network account see Slide 29

onwards

If you are receiving sourcing participation invitations from NTU ensure that the receiving email account

belongs to a user in your supplier account

5

Registration Routes

New Supplier (non-Ariba user) receiving invitation emails from NTU for sourcing participation

Registration Process

Sourcing Invitation Process - When an existing supplier contact (non-Ariba user) is invited to a Sourcing event hosted by NTU

in the NTU Ariba system the invitation is sent to the supplier contact (supplier user) when the sourcing event is published The

supplier uses this email to registerlogin to Ariba account

Proceed to Slides 11-22 27 and 28 for details

NTU sends

sourcing invite

to new supplier

Invite email

sent to supplier

Supplier uses

new credentials

to login

Supplier clicks on

link to register

and submits details

Ariba supplier

account created with

Commerce Cloud

access

6

Registration Routes

Exploring business opportunities in NTU through Ariba Discovery site

Registration Process

Registration through Ariba Discovery ndash When accessing an open ITTITQ Sourcing event from NTU (through NTU website or

directly through accessing Ariba discovery) and the supplier intends to participate in the event then the supplier is prompted

by Ariba discovery site to Registerlogin to the Ariba Discovery account or preferred existing Ariba Network account

NOTE

Suppliers can choose to use their administrator account to access Ariba Discovery site or can also choose to create additional

users in the supplier accounts and give them relevant lsquoAriba Discoveryrsquo roles for them to access and explore the discovery

content

Supplier finds

opportunities on

NTU Website

Supplier gets

redirected to

Discovery posting

for the event

Supplier clicks on

ldquoRespond to Postingrdquo

then selects

ldquoRegister Nowrdquo

Supplier fills

details and

clicks ldquoSubmitrdquo

Ariba supplier

account created

with Discovery

access

7

Supplier Administration

1 Supplier Registration through Ariba Discovery

2 Enabling User Access

Supplier Registration through Ariba Discovery

9

Points to Take Note

If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you

will have to follow the following User Guide steps to participate in a tender

If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section

10

Registering Through Discovery

Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation

1 Click on lsquoIrsquom Sellingrsquo on top part of the screen

2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery

3 Search for the opportunity you offered by NTU that you wish to participate in

4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting

you can also sort the results to narrow down your search

1

2

3

4

11

Registering Through Discovery

5 Note as you can see this is a public sector posting so you can respond for free

6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear

7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo

8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details

and then proceed to Slide 18

5

6

7

12

Registering Through Discovery

8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo

8

13

Registering Through Discovery

9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company

Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page

of your web browser)

10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo

Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery

account you may choose to do so by login on the right panel

9

10

14

Registering Through Discovery

11After registering your account you will receive an email to register email address asking you to verify your email

12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo

11

12

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 2: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

Supplier Registration

In order to Participate in NTU business opportunities you will need to have a

registered Ariba Account

NTU business opportunities includes ITQ and ITT which is referred to as [tender] in this guide

3

Points to Take Note

If you are NEW to the Ariba supplier network and

You are receiving invitation emails from NTU for sourcing participation see Slide 5

For guidance on exploring business opportunities in NTU through Ariba Discovery go to Slide 6

For granting relevant access to existing users create new users in your network account see Slide 29 onwards

Note

You may choose to create on Ariba Network Account for both S2C (Sourcing to Contract) and P2P (Procure to Pay) or you

may choose to create 2 accounts for these 2 tracks

NTU is adopting a Light Account Supplier Enablement approach whereby suppliers are encouraged to create new light

account which is free

Some suppliers are on buyer funded Full Account and so the charges are borne by some buyers if Supplier choose to use

the same full account to transact with NTU then do click below link to understand the charging fees

httpswwwaribacomariba-networkariba-network-for-supplierssubscriptions-and-pricing

4

Points to Take Note

If you have already registered as a supplier in Ariba then

For guidance on exploring business opportunities in NTU through Ariba Discovery site go to Slide 6

For granting relevant access to existing users create new users in your network account see Slide 29

onwards

If you are receiving sourcing participation invitations from NTU ensure that the receiving email account

belongs to a user in your supplier account

5

Registration Routes

New Supplier (non-Ariba user) receiving invitation emails from NTU for sourcing participation

Registration Process

Sourcing Invitation Process - When an existing supplier contact (non-Ariba user) is invited to a Sourcing event hosted by NTU

in the NTU Ariba system the invitation is sent to the supplier contact (supplier user) when the sourcing event is published The

supplier uses this email to registerlogin to Ariba account

Proceed to Slides 11-22 27 and 28 for details

NTU sends

sourcing invite

to new supplier

Invite email

sent to supplier

Supplier uses

new credentials

to login

Supplier clicks on

link to register

and submits details

Ariba supplier

account created with

Commerce Cloud

access

6

Registration Routes

Exploring business opportunities in NTU through Ariba Discovery site

Registration Process

Registration through Ariba Discovery ndash When accessing an open ITTITQ Sourcing event from NTU (through NTU website or

directly through accessing Ariba discovery) and the supplier intends to participate in the event then the supplier is prompted

by Ariba discovery site to Registerlogin to the Ariba Discovery account or preferred existing Ariba Network account

NOTE

Suppliers can choose to use their administrator account to access Ariba Discovery site or can also choose to create additional

users in the supplier accounts and give them relevant lsquoAriba Discoveryrsquo roles for them to access and explore the discovery

content

Supplier finds

opportunities on

NTU Website

Supplier gets

redirected to

Discovery posting

for the event

Supplier clicks on

ldquoRespond to Postingrdquo

then selects

ldquoRegister Nowrdquo

Supplier fills

details and

clicks ldquoSubmitrdquo

Ariba supplier

account created

with Discovery

access

7

Supplier Administration

1 Supplier Registration through Ariba Discovery

2 Enabling User Access

Supplier Registration through Ariba Discovery

9

Points to Take Note

If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you

will have to follow the following User Guide steps to participate in a tender

If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section

10

Registering Through Discovery

Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation

1 Click on lsquoIrsquom Sellingrsquo on top part of the screen

2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery

3 Search for the opportunity you offered by NTU that you wish to participate in

4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting

you can also sort the results to narrow down your search

1

2

3

4

11

Registering Through Discovery

5 Note as you can see this is a public sector posting so you can respond for free

6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear

7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo

8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details

and then proceed to Slide 18

5

6

7

12

Registering Through Discovery

8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo

8

13

Registering Through Discovery

9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company

Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page

of your web browser)

10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo

Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery

account you may choose to do so by login on the right panel

9

10

14

Registering Through Discovery

11After registering your account you will receive an email to register email address asking you to verify your email

12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo

11

12

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 3: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

3

Points to Take Note

If you are NEW to the Ariba supplier network and

You are receiving invitation emails from NTU for sourcing participation see Slide 5

For guidance on exploring business opportunities in NTU through Ariba Discovery go to Slide 6

For granting relevant access to existing users create new users in your network account see Slide 29 onwards

Note

You may choose to create on Ariba Network Account for both S2C (Sourcing to Contract) and P2P (Procure to Pay) or you

may choose to create 2 accounts for these 2 tracks

NTU is adopting a Light Account Supplier Enablement approach whereby suppliers are encouraged to create new light

account which is free

Some suppliers are on buyer funded Full Account and so the charges are borne by some buyers if Supplier choose to use

the same full account to transact with NTU then do click below link to understand the charging fees

httpswwwaribacomariba-networkariba-network-for-supplierssubscriptions-and-pricing

4

Points to Take Note

If you have already registered as a supplier in Ariba then

For guidance on exploring business opportunities in NTU through Ariba Discovery site go to Slide 6

For granting relevant access to existing users create new users in your network account see Slide 29

onwards

If you are receiving sourcing participation invitations from NTU ensure that the receiving email account

belongs to a user in your supplier account

5

Registration Routes

New Supplier (non-Ariba user) receiving invitation emails from NTU for sourcing participation

Registration Process

Sourcing Invitation Process - When an existing supplier contact (non-Ariba user) is invited to a Sourcing event hosted by NTU

in the NTU Ariba system the invitation is sent to the supplier contact (supplier user) when the sourcing event is published The

supplier uses this email to registerlogin to Ariba account

Proceed to Slides 11-22 27 and 28 for details

NTU sends

sourcing invite

to new supplier

Invite email

sent to supplier

Supplier uses

new credentials

to login

Supplier clicks on

link to register

and submits details

Ariba supplier

account created with

Commerce Cloud

access

6

Registration Routes

Exploring business opportunities in NTU through Ariba Discovery site

Registration Process

Registration through Ariba Discovery ndash When accessing an open ITTITQ Sourcing event from NTU (through NTU website or

directly through accessing Ariba discovery) and the supplier intends to participate in the event then the supplier is prompted

by Ariba discovery site to Registerlogin to the Ariba Discovery account or preferred existing Ariba Network account

NOTE

Suppliers can choose to use their administrator account to access Ariba Discovery site or can also choose to create additional

users in the supplier accounts and give them relevant lsquoAriba Discoveryrsquo roles for them to access and explore the discovery

content

Supplier finds

opportunities on

NTU Website

Supplier gets

redirected to

Discovery posting

for the event

Supplier clicks on

ldquoRespond to Postingrdquo

then selects

ldquoRegister Nowrdquo

Supplier fills

details and

clicks ldquoSubmitrdquo

Ariba supplier

account created

with Discovery

access

7

Supplier Administration

1 Supplier Registration through Ariba Discovery

2 Enabling User Access

Supplier Registration through Ariba Discovery

9

Points to Take Note

If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you

will have to follow the following User Guide steps to participate in a tender

If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section

10

Registering Through Discovery

Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation

1 Click on lsquoIrsquom Sellingrsquo on top part of the screen

2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery

3 Search for the opportunity you offered by NTU that you wish to participate in

4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting

you can also sort the results to narrow down your search

1

2

3

4

11

Registering Through Discovery

5 Note as you can see this is a public sector posting so you can respond for free

6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear

7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo

8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details

and then proceed to Slide 18

5

6

7

12

Registering Through Discovery

8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo

8

13

Registering Through Discovery

9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company

Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page

of your web browser)

10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo

Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery

account you may choose to do so by login on the right panel

9

10

14

Registering Through Discovery

11After registering your account you will receive an email to register email address asking you to verify your email

12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo

11

12

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 4: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

4

Points to Take Note

If you have already registered as a supplier in Ariba then

For guidance on exploring business opportunities in NTU through Ariba Discovery site go to Slide 6

For granting relevant access to existing users create new users in your network account see Slide 29

onwards

If you are receiving sourcing participation invitations from NTU ensure that the receiving email account

belongs to a user in your supplier account

5

Registration Routes

New Supplier (non-Ariba user) receiving invitation emails from NTU for sourcing participation

Registration Process

Sourcing Invitation Process - When an existing supplier contact (non-Ariba user) is invited to a Sourcing event hosted by NTU

in the NTU Ariba system the invitation is sent to the supplier contact (supplier user) when the sourcing event is published The

supplier uses this email to registerlogin to Ariba account

Proceed to Slides 11-22 27 and 28 for details

NTU sends

sourcing invite

to new supplier

Invite email

sent to supplier

Supplier uses

new credentials

to login

Supplier clicks on

link to register

and submits details

Ariba supplier

account created with

Commerce Cloud

access

6

Registration Routes

Exploring business opportunities in NTU through Ariba Discovery site

Registration Process

Registration through Ariba Discovery ndash When accessing an open ITTITQ Sourcing event from NTU (through NTU website or

directly through accessing Ariba discovery) and the supplier intends to participate in the event then the supplier is prompted

by Ariba discovery site to Registerlogin to the Ariba Discovery account or preferred existing Ariba Network account

NOTE

Suppliers can choose to use their administrator account to access Ariba Discovery site or can also choose to create additional

users in the supplier accounts and give them relevant lsquoAriba Discoveryrsquo roles for them to access and explore the discovery

content

Supplier finds

opportunities on

NTU Website

Supplier gets

redirected to

Discovery posting

for the event

Supplier clicks on

ldquoRespond to Postingrdquo

then selects

ldquoRegister Nowrdquo

Supplier fills

details and

clicks ldquoSubmitrdquo

Ariba supplier

account created

with Discovery

access

7

Supplier Administration

1 Supplier Registration through Ariba Discovery

2 Enabling User Access

Supplier Registration through Ariba Discovery

9

Points to Take Note

If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you

will have to follow the following User Guide steps to participate in a tender

If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section

10

Registering Through Discovery

Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation

1 Click on lsquoIrsquom Sellingrsquo on top part of the screen

2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery

3 Search for the opportunity you offered by NTU that you wish to participate in

4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting

you can also sort the results to narrow down your search

1

2

3

4

11

Registering Through Discovery

5 Note as you can see this is a public sector posting so you can respond for free

6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear

7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo

8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details

and then proceed to Slide 18

5

6

7

12

Registering Through Discovery

8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo

8

13

Registering Through Discovery

9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company

Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page

of your web browser)

10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo

Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery

account you may choose to do so by login on the right panel

9

10

14

Registering Through Discovery

11After registering your account you will receive an email to register email address asking you to verify your email

12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo

11

12

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 5: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

5

Registration Routes

New Supplier (non-Ariba user) receiving invitation emails from NTU for sourcing participation

Registration Process

Sourcing Invitation Process - When an existing supplier contact (non-Ariba user) is invited to a Sourcing event hosted by NTU

in the NTU Ariba system the invitation is sent to the supplier contact (supplier user) when the sourcing event is published The

supplier uses this email to registerlogin to Ariba account

Proceed to Slides 11-22 27 and 28 for details

NTU sends

sourcing invite

to new supplier

Invite email

sent to supplier

Supplier uses

new credentials

to login

Supplier clicks on

link to register

and submits details

Ariba supplier

account created with

Commerce Cloud

access

6

Registration Routes

Exploring business opportunities in NTU through Ariba Discovery site

Registration Process

Registration through Ariba Discovery ndash When accessing an open ITTITQ Sourcing event from NTU (through NTU website or

directly through accessing Ariba discovery) and the supplier intends to participate in the event then the supplier is prompted

by Ariba discovery site to Registerlogin to the Ariba Discovery account or preferred existing Ariba Network account

NOTE

Suppliers can choose to use their administrator account to access Ariba Discovery site or can also choose to create additional

users in the supplier accounts and give them relevant lsquoAriba Discoveryrsquo roles for them to access and explore the discovery

content

Supplier finds

opportunities on

NTU Website

Supplier gets

redirected to

Discovery posting

for the event

Supplier clicks on

ldquoRespond to Postingrdquo

then selects

ldquoRegister Nowrdquo

Supplier fills

details and

clicks ldquoSubmitrdquo

Ariba supplier

account created

with Discovery

access

7

Supplier Administration

1 Supplier Registration through Ariba Discovery

2 Enabling User Access

Supplier Registration through Ariba Discovery

9

Points to Take Note

If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you

will have to follow the following User Guide steps to participate in a tender

If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section

10

Registering Through Discovery

Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation

1 Click on lsquoIrsquom Sellingrsquo on top part of the screen

2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery

3 Search for the opportunity you offered by NTU that you wish to participate in

4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting

you can also sort the results to narrow down your search

1

2

3

4

11

Registering Through Discovery

5 Note as you can see this is a public sector posting so you can respond for free

6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear

7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo

8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details

and then proceed to Slide 18

5

6

7

12

Registering Through Discovery

8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo

8

13

Registering Through Discovery

9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company

Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page

of your web browser)

10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo

Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery

account you may choose to do so by login on the right panel

9

10

14

Registering Through Discovery

11After registering your account you will receive an email to register email address asking you to verify your email

12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo

11

12

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 6: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

6

Registration Routes

Exploring business opportunities in NTU through Ariba Discovery site

Registration Process

Registration through Ariba Discovery ndash When accessing an open ITTITQ Sourcing event from NTU (through NTU website or

directly through accessing Ariba discovery) and the supplier intends to participate in the event then the supplier is prompted

by Ariba discovery site to Registerlogin to the Ariba Discovery account or preferred existing Ariba Network account

NOTE

Suppliers can choose to use their administrator account to access Ariba Discovery site or can also choose to create additional

users in the supplier accounts and give them relevant lsquoAriba Discoveryrsquo roles for them to access and explore the discovery

content

Supplier finds

opportunities on

NTU Website

Supplier gets

redirected to

Discovery posting

for the event

Supplier clicks on

ldquoRespond to Postingrdquo

then selects

ldquoRegister Nowrdquo

Supplier fills

details and

clicks ldquoSubmitrdquo

Ariba supplier

account created

with Discovery

access

7

Supplier Administration

1 Supplier Registration through Ariba Discovery

2 Enabling User Access

Supplier Registration through Ariba Discovery

9

Points to Take Note

If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you

will have to follow the following User Guide steps to participate in a tender

If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section

10

Registering Through Discovery

Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation

1 Click on lsquoIrsquom Sellingrsquo on top part of the screen

2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery

3 Search for the opportunity you offered by NTU that you wish to participate in

4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting

you can also sort the results to narrow down your search

1

2

3

4

11

Registering Through Discovery

5 Note as you can see this is a public sector posting so you can respond for free

6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear

7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo

8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details

and then proceed to Slide 18

5

6

7

12

Registering Through Discovery

8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo

8

13

Registering Through Discovery

9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company

Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page

of your web browser)

10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo

Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery

account you may choose to do so by login on the right panel

9

10

14

Registering Through Discovery

11After registering your account you will receive an email to register email address asking you to verify your email

12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo

11

12

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 7: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

7

Supplier Administration

1 Supplier Registration through Ariba Discovery

2 Enabling User Access

Supplier Registration through Ariba Discovery

9

Points to Take Note

If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you

will have to follow the following User Guide steps to participate in a tender

If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section

10

Registering Through Discovery

Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation

1 Click on lsquoIrsquom Sellingrsquo on top part of the screen

2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery

3 Search for the opportunity you offered by NTU that you wish to participate in

4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting

you can also sort the results to narrow down your search

1

2

3

4

11

Registering Through Discovery

5 Note as you can see this is a public sector posting so you can respond for free

6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear

7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo

8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details

and then proceed to Slide 18

5

6

7

12

Registering Through Discovery

8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo

8

13

Registering Through Discovery

9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company

Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page

of your web browser)

10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo

Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery

account you may choose to do so by login on the right panel

9

10

14

Registering Through Discovery

11After registering your account you will receive an email to register email address asking you to verify your email

12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo

11

12

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 8: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

Supplier Registration through Ariba Discovery

9

Points to Take Note

If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you

will have to follow the following User Guide steps to participate in a tender

If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section

10

Registering Through Discovery

Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation

1 Click on lsquoIrsquom Sellingrsquo on top part of the screen

2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery

3 Search for the opportunity you offered by NTU that you wish to participate in

4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting

you can also sort the results to narrow down your search

1

2

3

4

11

Registering Through Discovery

5 Note as you can see this is a public sector posting so you can respond for free

6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear

7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo

8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details

and then proceed to Slide 18

5

6

7

12

Registering Through Discovery

8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo

8

13

Registering Through Discovery

9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company

Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page

of your web browser)

10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo

Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery

account you may choose to do so by login on the right panel

9

10

14

Registering Through Discovery

11After registering your account you will receive an email to register email address asking you to verify your email

12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo

11

12

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 9: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

9

Points to Take Note

If you have never participated in a tender with Nanyang Technological University (NTU) before on Ariba you

will have to follow the following User Guide steps to participate in a tender

If you have participated in a tender with NTU before on Ariba you may move on to the lsquoEvent Publishrsquo section

10

Registering Through Discovery

Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation

1 Click on lsquoIrsquom Sellingrsquo on top part of the screen

2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery

3 Search for the opportunity you offered by NTU that you wish to participate in

4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting

you can also sort the results to narrow down your search

1

2

3

4

11

Registering Through Discovery

5 Note as you can see this is a public sector posting so you can respond for free

6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear

7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo

8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details

and then proceed to Slide 18

5

6

7

12

Registering Through Discovery

8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo

8

13

Registering Through Discovery

9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company

Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page

of your web browser)

10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo

Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery

account you may choose to do so by login on the right panel

9

10

14

Registering Through Discovery

11After registering your account you will receive an email to register email address asking you to verify your email

12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo

11

12

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 10: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

10

Registering Through Discovery

Once you have been taken to the Ariba Discovery Homepage follow the below steps to register for participation

1 Click on lsquoIrsquom Sellingrsquo on top part of the screen

2 Then proceed to click on lsquoLeadsrsquo this will direct you to the page where you can find all the leads on Ariba Discovery

3 Search for the opportunity you offered by NTU that you wish to participate in

4 Under lsquoSearch Resultsrsquo click on the opportunity that you were looking for Should you struggle to find the correct posting

you can also sort the results to narrow down your search

1

2

3

4

11

Registering Through Discovery

5 Note as you can see this is a public sector posting so you can respond for free

6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear

7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo

8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details

and then proceed to Slide 18

5

6

7

12

Registering Through Discovery

8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo

8

13

Registering Through Discovery

9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company

Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page

of your web browser)

10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo

Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery

account you may choose to do so by login on the right panel

9

10

14

Registering Through Discovery

11After registering your account you will receive an email to register email address asking you to verify your email

12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo

11

12

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 11: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

11

Registering Through Discovery

5 Note as you can see this is a public sector posting so you can respond for free

6 Once yoursquove arrived at the opportunity page click on lsquoRespond to Postingrsquo and a pop up will appear

7 If you are a new supplier to Ariba Network On the pop up screen click on lsquoRegister Nowrsquo

8 If you are an already registered supplier in Ariba Network on the pop up screen enter you Ariba Network login details

and then proceed to Slide 18

5

6

7

12

Registering Through Discovery

8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo

8

13

Registering Through Discovery

9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company

Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page

of your web browser)

10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo

Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery

account you may choose to do so by login on the right panel

9

10

14

Registering Through Discovery

11After registering your account you will receive an email to register email address asking you to verify your email

12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo

11

12

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 12: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

12

Registering Through Discovery

8 Once you have been redirected to the register page click on lsquoRegister as Supplierrsquo

8

13

Registering Through Discovery

9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company

Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page

of your web browser)

10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo

Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery

account you may choose to do so by login on the right panel

9

10

14

Registering Through Discovery

11After registering your account you will receive an email to register email address asking you to verify your email

12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo

11

12

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 13: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

13

Registering Through Discovery

9 After click on lsquoRegister as Supplierrsquo you will have to fill in your particular business details Fill in the sections called Company

Information User Account Information Tell Us More About Your Business (to find the latter of these 2 scroll down the page

of your web browser)

10Once done tick the terms amp condition boxes at the end of the page scroll up and click on lsquoRegisterrsquo

Note that if you decided at this point to use an existing light Ariba network account instead of registering a new Discovery

account you may choose to do so by login on the right panel

9

10

14

Registering Through Discovery

11After registering your account you will receive an email to register email address asking you to verify your email

12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo

11

12

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 14: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

14

Registering Through Discovery

11After registering your account you will receive an email to register email address asking you to verify your email

12 If within a certain amount of time you still have not received the email click on lsquoResendrsquo

11

12

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 15: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

15

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

13 If you are struggling to find the email in your inbox try searching with this subject line

14Once you have found the email click on the following link to activate and confirm your email address

13

14

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 16: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

16

Registering Through Discovery

15Once you have clicked on the link the email you will directed to the below page where you see your registered email

address and username

16Click on lsquoGo to my Company Profilersquo to proceed

16

15

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 17: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

17

Registering Through Discovery

17Once you have been redirected you will arrive on the below page here you can fill on some of your lsquoBasicrsquo Company

Information such as Website etc

18 Import on to note on this page is the lsquoNetworkIDrsquo please take note of this number and keep it handy as this is the unique

identifier for your organization for Ariba Sourcing

19Once you are done click on lsquoSaversquo to continue

18

19

17

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 18: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

18

Registering Through Discovery

20Once yoursquove clicked on the lsquoSaversquo from the previous page you will be redirected to the home page Click on the menu tab

(shaped like 9 stacked cubes) to view the dropdown menu

21Under the dropdown menu click on lsquoProposalsrsquo to view Tenders

20

21

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 19: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

19

Registering Through Discovery

22A pop up will appear with the title lsquoWelcome to Ariba Sourcingrsquo click on lsquoStart Usingrsquo to continue

22

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 20: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

20

Registering Through Discovery

23After clicking on lsquoStart Usingrsquo you will be redirected to the below page Click on lsquoComplete Required Profile Informationrsquo to

continue

23

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 21: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

21

Registering Through Discovery

24Once you have been redirected fill in the lsquoQuestionnairersquo that will pop up

25Click on lsquoSubmitrsquo once done

24

25

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 22: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

22

Registering Through Discovery

26Once you have clicked on lsquoSubmitrsquo you will see a timestamp of when your changes were updated so you can be sure that

your latest details are reflected

27Once done click on the lsquoXrsquo in the top right corner to exit the questionnaire

a If you reached this step from an invitation from NTU please proceed to slide 27 Else proceed to the next slide

27

26

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 23: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

23

Registering Through Discovery

28Your profile has now been sent to Nanyang Technological University to approve Upon approval you will be notified and

can start participating in Tenders

28

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 24: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

24

Points to Take Note

Once you have completed the previous steps you will have to wait for NTU to approve your profile before you

can participate in the tender This can take between 1 working day

Once NTU have approved your profile which you will receive an confirmation email you may then follow the

following steps to participate in the tender

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 25: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

25

Registering Through Discovery

The confirmation email will look like the one shown in the screen shot

1 Once NTU have approved your profile (this could take between 1 working day) you will receive an email like the one

below Click on the lsquoClick Herersquo hyperlink to continue

1

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 26: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

26

Registering Through Discovery

2 You will be redirected to the lsquoSupplier Sourcing Portalrsquo use your newly registeredpreferred existing account details to login

2

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 27: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

27

Registering Through Discovery

3 Once you login click on the menu tab (shaped like 9 stacked cubes) and choose Go to my [PROPOSALS] you will then

be able to find on your dashboard the event you previously found in discovery or the other events that you are currently

invited by NTU Click on the relevant event to continue

3

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 28: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

28

Registering Through Discovery

4 You will be redirected to the event page On the event page click on lsquoIntend to Participatersquo to participate in the tender

5 If you want to know more about responding to a sourcing event please proceed to slide 53

4

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 29: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

29

Setting Up Admin Account Access

Enabling relevant access to existing users create new users in your network account

Once a supplier has registered via any of the previously mentioned registration procedures an admin account

is created for the supplier organization by default with specific access given as per the registration procedure

used

Other accesses can be enabled for this admin account by following the steps shown in the upcoming pages

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 30: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

30

Enabling User Access

Enabling relevant access to existing users create new users in your network account

1 Go to the supplier login page and login to your Ariba account

1

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 31: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

31

Enabling User Access

2 Click on the small arrow next to Company Settings to access the dropdown menu

2

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 32: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

32

3 From the dropdown menu that appears select the ldquoUsersrdquo sub-option

Enabling User Access

3

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 33: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

33

In the Account Settings page that opens

4 Select the checkbox next to the admin user ID as shown

5 Click ldquoEditrdquo to proceed to enable other accesses

5

Enabling User Access

4

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 34: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

34

You will be navigated to an Edit User page here

6 Select the checkbox next to the ldquoThis user is the Ariba Discovery Contactrdquo option if applicable

7 Once done click ldquoSaverdquo to successfully update your user accesses

7

Enabling User Access

6

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 35: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

35

Upon returning to the Account Settings page

8 Click on ldquoSaverdquo to finally update all changes

Enabling User Access

8

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 36: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

36

9 This message will appear to confirm all your updates have been saved successfully

Enabling User Access

9

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 37: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

37

References from SAP Ariba

If the suppliers cannot find sourcing events or contract tasks then there could be multiple reasons Click here

to go to SAP Ariba FAQ

The suppliers can create new users for their supplier organization as per the steps specified in the video that

can be accessed by the link below

For further queries and clarifications click here to go to Forum FAQ section

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 38: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

38

S2C ndash Sourcing to Contract

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 39: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

39

Sourcing Process Map for Suppliers

Nov 2013 ARIBA Inc All rights reserved

Supplier clarifies

and submits

response to NTU

sourcing event

(No clarification

after event closure)

NTU evaluates

and conducts

clarification

sessions with

suppliers if

necessary

Sourcing event creation and

publishing by NTU

Supplier elects to

respond to event Supplier registers and

creates Ariba Account

in order to respond (if

required)

NTU formally

awards sourcing

event to

successfully

contracted supplier

via Ariba Sourcing

solution

NTU and

Supplier

complete and

sign agreed

contract

document where

applicable NTU Action

Supplier Action

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 40: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

40

Source-to-Contract (NTU Tender)

1 Event Publish

2 Respond

3 Award amp Contract

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 41: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

1 Event Publish

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 42: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

42

Searching for business opportunity on NTU Procurement Website

1 From our NTU supplier portal (httpwww3ntuedusgsuppliers) you may search our business opportunities based on

Descriptions Document No Categories andor PublishClose dates

2 Your search results will appear here If you wish to participate click on lsquoClick to access Discovery Postingrsquo or click on the

Document No for details

1

2

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 43: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

43

Searching for business opportunity on NTU Procurement Website

If you click on the Document No you will be navigated to this page to see further details on the tender

3 Click on the lsquoClick to access Discovery postingrsquo link if you wish to participate for this tender

3

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 44: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

44

Responding to a business opportunity Posting on Ariba Discovery

Once you click the link on the NTU website you will be redirected to the Ariba Discovery posting

4 To register your interest to participate in this tender click lsquoRespond to Postingrsquo

4

9

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 45: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

45

Responding to a business opportunity Posting on Ariba Discovery

Once you have clicked on lsquoRespond to Postingrsquo you will be prompted to log into Ariba Network

5 Proceed to log-in with your Ariba Network Account and continue to the respond section in this user guide (Next Slide)

NOTE Always login with your supplier organizationrsquos existing user IDs created to transact with NTU Register for a new

account only if your organization does not have any existing supplier accounts Please contact your supplier organizationrsquos

Ariba admin if you are unsure

5

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 46: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

2 Respond

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 47: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

47

Before You Beginhellip

Things to keep in mind

NOTE Once logged in you may be directed to a lsquoexpression of interestrsquo page or to the sourcing portal

In the case where you are directed to the expression of interestrsquo page

You will need to follow Steps 1 to 7

In the case where you are directed to the sourcing portal

you may refer to the instructions from step 8 onwards

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on

the published tender

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 48: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

48

Nanyang Technological University

Responding to a business opportunity Posting on Ariba Discovery

Once logged in if you are navigated to the ldquoexpression of interestrdquo page (see image below) refer to step 1 to 7

1 Here you have to fill in your contact details

2 Enter a short response to the tender in the lsquoResponse boxrsquo and scroll down (please include the email address that you

would like to receive the invitation)

1

2

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 49: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

49

Responding to a business opportunity Posting on Ariba Discovery

3 Click lsquoAttach Filersquo to submit any supporting document(s)

4 Click lsquoReview and Submitrsquo to continue

4

Nanyang Technological University

3

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 50: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

50

Responding to a business opportunity Posting on Ariba Discovery

5 Review all your details and click on lsquoSubmitrsquo to complete your registration of interest in participating for this tender

5

Nanyang Technological University

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 51: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

51

Invitation to participate

Next you will receive an invitation email after NTU has confirmed and extend the invitation for you to participate in the event

6 Click on the lsquoClick Herersquo hyperlink below to access the event

6

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 52: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

52

Responding to an Event

After having clicked the hyperlink in the email you will navigated to this page

7 Login using your registered Ariba account created for NTU

7

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 53: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

53

Responding to an Event

Now you have arrived at the event posting on the sourcing portal

8 Click on lsquoIntend to Participatersquo to continue

9 If you want to decline you can click on lsquoDecline to Participatersquo

NOTE Should you change your mind provided its within the publication period you may still participate by returning to

the event page and click lsquoIntend to Respondrsquo

8 9

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 54: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

54

Responding to an Event

You will now arrive at the ldquoSelect Lotsrdquo page

10First select the currency you would want to bid in You may submit bid for different currencies for different lot by checking

the box for [use different currencies for different lots] Note Once selected currency cannot be amended

11Select the Lots you intend to bid for

12Click ldquoSubmit Selected Lotsrdquo to proceed

10

11

12

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 55: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

55

Responding to an Event

Once yoursquove arrived at the lsquoSubmit Bidsrsquo page follow the steps below

13 Accept NTUrsquos lsquoTerms and Conditionsrsquo before submitting any bids

14 Go through all relevant information and attach all necessary documents as specified under ldquoRequirement Specifications

and Evaluation Criteriardquo

13

14

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 56: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

56

Responding to an Event

You will need to expand the pricing schedule section to view all the bidding line items and follow the steps below

15 Enter your bid for each line item in the box provided You may choose to provide alternative bids for individual line items

(Refer to next page for more information on alternative pricing)

16 Next attach the ldquoForm of Tender and Particulars of Contractorsrdquo The form template is provided under the ldquoReferencesrdquo

icon (highlighted in a yellow box below)

15

16

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 57: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

57

Alternative BiddingAlternative bidding gives suppliers the ability to submit alternate bids after they have submitted a primary bid

For example the buyer may want to offer two or three other proposals

There are three types of alternative bids

Supplier Bundles - Allows participants to submit discounted pricing based on bundles of items they create

Volume Tiers - Allows participants to create volume tier structures with pricing at each of the volume tier levels thereby

eliminating the need for re-negotiation at a new quantity

Alternative Pricing - Allows participants to submit different values for the terms included in an item and adjust their price

accordingly Alternative pricing allows participants to respond to what the buyer is looking for and also provide alternative

responses

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 58: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

58

Responding to an Event

17 You may also submit your proposal brochures and any additional supporting documents relevant to your bids

NOTE The total upload size is 100MB The valid file types are txt xls xlsx doc htm html pdf ppt jpeg jpg bmp gif

rtf ps csv docx png pptx ppsx dotx potx sldx xltx

17

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 59: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

59

Submitting Response

18 Once you have inputted the bids and attached all necessary files you may click lsquoSubmit Entire Responsersquo

NOTE

Once a bid has been submitted it can NOT be removed only amended

If you intend to withdraw your submission you may request via email to the contact person captured on the published

tender

18

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 60: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

3 Award amp Contract

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 61: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

61

Award amp Contract

The awarded results will be released via email to all participating suppliers and published in NTU website at

httpwww3ntuedusgsuppliers

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 62: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

4 Ariba Support

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 63: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

63

Troubleshooting

During a sourcing event if you are facing technical difficulty while participating in a sourcing event

please contact the Ariba Customer Support (see next slide)

For other queries and concerns please refer to the Ariba community help page as shown in the

upcoming pages

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 64: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

64

1 Go to supplieraribacom on the upper right side choose

ldquoHelp Centerrdquo Click Support

Note for Light Account suppliers do not login

2 Enter a word in the ldquoI need help withrdquo until help options

appear

3 Choose to get help [Get help by phone]

4 Fill up a web form which the Agent will process and contact

you within the stipulated display time

Pre-filled support form

1

Ariba Customer Support by Phone

2

3

4

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 65: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

65

Ariba Support

1 For other types of support go to the supplier login page to access the Ariba community support page

1

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 66: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

66

Ariba Support

Once you have arrived at the Ariba supplier dashboard

2 Click on the top right corner to reveal the Help Centre A list of queries will appear including the FAQs and a search bar

3 If you need more information you may click on ldquoView morerdquoldquoDocumentationrdquordquoSupportrdquo These will take you to the user

community pages which are HomeLearningSupport respectively

2

3

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4

Page 67: Supplier Registration (For Sourcing) - ntu.edu.sg · 3 Points to Take Note If you are NEW to the Ariba supplier network and, You are receiving invitation emails from NTU for sourcing

67

Ariba Support

Clicking ldquoView morerdquo brings you to the Community Homepage as shown below

4 You can access popular topics from the home tab of this page If you want detailed documentation on any of the topics

you can go to learning and if you have any specific queries you may access support

4