Supermarket Ratings

35
Consumer Reports Ratings: Supermarkets Store States 1 Wegmans MD, MA, NJ, NY,PA,VA 90 5 4 5 5 2 Publix FL,GA,NC,SC,TN 87 5 3 5 5 3 Trader Joe's 87 5 5 4 5 4 Fareway Stores IA,MN,IL,NE 85 4 5 4 5 5 Market Basket (Northeast) MA,NH 85 4 5 4 4 6 Costco 84 4 5 5 3 7 Raley's CA, NV 84 5 2 4 5 8 Sprouts Farmers Market AZ 83 4 4 4 4 9 Fresh Market 83 5 1 5 4 10 Stater Bros. CA 83 4 4 3 4 11 WinCo AZ, CA, ID, WA, CO, UT, TX 83 3 5 3 3 12 Hy-Vee 82 5 2 4 5 13 H-E-B TX 82 4 4 4 4 14 Aldi 81 3 5 1 3 15 Whole Foods Market 81 5 1 5 4 16 Fry's AZ 81 4 4 4 3 17 Harris-Teeter 81 5 1 4 4 18 King Soopers CO,WY 80 4 3 4 4 19 Fred Meyer WA,OR,ID,AK 80 4 3 3 3 20 Food City (KY, TN, VA) KY,TN,VA 79 4 3 3 4 21 Hannaford ME,NH,VT,MA,NY 79 4 3 4 4 22 Meijer MI, IN, IL, OH, KY, WI 79 4 4 3 2 23 Dillons KS,NE 78 4 3 4 4 24 Smith's Food & Drug NV,UT 78 4 3 3 4 Reader Score Store cleanlines s Competitive prices Fresh store- prepared foods Courteous staff AL, AZ, CA, CO, CT, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MO, NE, NV, NH, NJ, NY, NM, OH, NC, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, WI 43 states - all but ME, ND, SD, WY, OK, AR, LA NY, NC, FL, IN, CA, PA, OH, VA, TX, GA, KS, CT, AL, AR, IA, IL, KY, MA, MD, MO, MS, NH, NJ, SC, OK, TN, TX, WI IA, IL, MO, KS, NE, SD, MN, eastern states + MO, MN, IA, AR,NE,KS,OK,TX all except DE, MT, WY, VT, AK, SD, ND, WV NC, SC, VA, GA, TN, FL, MD, DE

description

Supermarket rankings.

Transcript of Supermarket Ratings

Page 1: Supermarket Ratings

Consumer Reports Ratings: SupermarketsStore States Reader Score

1 Wegmans MD, MA, NJ, NY,PA,VA 90 5 4 5 5 5 4 52 Publix FL,GA,NC,SC,TN 87 5 3 5 5 5 5 5

3

Trader Joe's

87 5 5 4 5 5 5 34 Fareway Stores IA,MN,IL,NE 85 4 5 4 5 5 4 35 Market Basket (Northeast) MA,NH 85 4 5 4 4 4 3 4

6Costco

84 4 5 5 3 2 2 27 Raley's CA, NV 84 5 2 4 5 4 4 48 Sprouts Farmers Market AZ 83 4 4 4 4 4 3 3

9

Fresh Market

83 5 1 5 4 4 4 310 Stater Bros. CA 83 4 4 3 4 3 3 411 WinCo AZ, CA, ID, WA, CO, UT, TX 83 3 5 3 3 3 3 412 Hy-Vee IA, IL, MO, KS, NE, SD, MN, WI 82 5 2 4 5 4 4 413 H-E-B TX 82 4 4 4 4 3 3 4

14Aldi

81 3 5 1 3 3 3 1

15Whole Foods Market

81 5 1 5 4 4 4 316 Fry's AZ 81 4 4 4 3 3 3 4

17Harris-Teeter

81 5 1 4 4 4 4 418 King Soopers CO,WY 80 4 3 4 4 4 3 419 Fred Meyer WA,OR,ID,AK 80 4 3 3 3 3 3 420 Food City (KY, TN, VA) KY,TN,VA 79 4 3 3 4 4 3 321 Hannaford ME,NH,VT,MA,NY 79 4 3 4 4 4 3 322 Meijer MI, IN, IL, OH, KY, WI 79 4 4 3 2 2 2 423 Dillons KS,NE 78 4 3 4 4 4 3 424 Smith's Food & Drug NV,UT 78 4 3 3 4 4 3 4

Store cleanliness

Competitive prices

Fresh store-prepared

foods

Courteous staff

Checkout speed

Service (staff &

checkout)

Product variety

AL, AZ, CA, CO, CT, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MO, NE, NV, NH, NJ, NY, NM, OH, NC, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, WI

43 states - all but ME, ND, SD, WY, OK, AR, LA

NY, NC, FL, IN, CA, PA, OH, VA, TX, GA, KS, CT, AL, AR, IA, IL, KY, MA, MD, MO, MS, NH, NJ, SC, OK, TN, TX, WI

eastern states + MO, MN, IA, AR,NE,KS,OK,TXall except DE, MT, WY, VT, AK, SD, ND, WV

NC, SC, VA, GA, TN, FL, MD, DE

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25 Lowes Foods (NC) NC,SC,VA 78 4 2 3 4 4 4 426 ShopRite NY, NJ, CT, PA, DE, MD 78 3 4 3 3 3 2 427 Schnucks MO, IL, IN, WI, IA 78 4 2 4 4 3 3 428 Food 4 Less CA,IL,IN,NE,OH 78 2 4 2 2 3 2 3

29County Market

78 4 2 4 4 4 3 330 QFC WA,OR 77 4 2 4 4 4 4 4

31

Kroger

77 3 3 3 3 3 3 432 Save Mart CA,NV 77 4 3 3 4 3 3 333 Ingles Al,GA,NC,SC,TN,VA 77 4 3 4 3 4 3 434 IGA 46 states 77 4 2 3 4 5 4 235 Bashas' AZ, CA, NM 77 4 2 3 4 3 3 336 Marsh IN,OH 77 4 2 4 4 4 3 3

37

Piggly Wiggly

77 3 3 3 4 4 3 338 Tom Thumb TX 77 4 2 3 3 3 3 339 Giant (PA) DE, MD, PA, VA, IL, IN, WI 76 4 3 3 3 3 2 440 Cub Foods MN,IL 76 3 3 3 3 3 2 441 Shoppers Food & Pharmacy MD,VA 76 3 4 3 3 2 2 3

42BJ's Wholesale Club

76 3 4 3 1 2 1 243 Big Y CT, MA 76 4 2 4 4 3 3 344 Ralphs CA 75 4 3 3 3 3 3 445 Target/SuperTarget all but VT 75 4 4 2 3 3 2 246 BI-LO (GA, NC, SC, TN) GA,NC,SC,TN 74 3 3 3 3 3 3 347 Sam's Club all 74 3 4 3 1 1 1 248 Brookshire's TX, AR, LA 74 4 1 3 4 4 4 349 Vons CA,NV 74 4 2 3 3 3 2 350 Albertsons AZ, AR, CO, FL, LA, NM, TX 74 4 2 3 3 3 3 351 Price Chopper (Northeast) NY, VT, MA, CT, NH, PA 73 3 2 3 3 2 2 3

52Food Lion

73 3 3 2 3 3 3 253 Weis PA, NY, WV, MD, NJ 73 3 3 3 3 2 2 354 Giant Eagle PA, OH, WV, MD 72 4 1 3 3 2 2 355 Winn-Dixie 72 3 3 3 3 3 2 356 Giant (DC, DE, MD, VA) DE, MD, PA, VA, IL, IN, WI 71 3 2 3 3 2 2 357 Randalls TX 71 4 1 3 3 3 3 3

AR,IL,IN,LA,MI,MN,MS,ND,PA,WI

WA, OR, CA, NV, ID, MT, WY, CO, NM, NE, KS, TX, LA, AR, MO, IL, MI, IN, KY, TN, MS, OH, AL, VA, WV, NC, SC, GA

AL,AR,FL,GA,KY,LA,MN,MO,MS,NC,OH,OK,SC,TN,VA,WV,IL,WI

CT,DE,FL,GA,ME,MD,MA,NH,NJ,NY,NC,OH,PA,RI,VA

GA, KY, VA, TN, SC, NC, WV, MD, DE

SC, NC, TN, GA, FL, AL, LA,

Page 3: Supermarket Ratings

58

Safeway

71 3 2 3 3 2 2 359 Jewel-Osco IL,IA,IN 70 3 1 3 3 2 2 360 Stop & Shop MA, RI, CT, NY, NJ 70 3 2 3 2 2 1 361 Acme PA,NJ,DE,MD 70 3 1 3 3 2 2 362 Pick 'n Save IL,WI 69 3 2 3 2 2 2 363 Tops Markets NY, PA, VT 67 3 2 2 2 2 2 364 Shaw's ME,MA,NH,RI,VT 67 3 1 3 3 3 2 365 Pathmark NJ,NY 66 1 2 1 1 1 1 266 A&P CT, DE, MD, NJ, NY, PA 64 2 1 2 2 2 1 267 Walmart Supercenter all 64 1 4 2 1 1 1 268 Waldbaum's NY 64 2 1 1 1 1 1 2

Average 77 4 3 3 3 3 3 3Meaningful difference: 6* = low N

AK, AZ, CA, CO, DE, HI, ID, MD, MT, NE, NM, NV, OR, SD, VA, WA, WY

Page 4: Supermarket Ratings

Consumer Reports Ratings: Supermarkets

5 5 5 5 4 5 5 4 4 54 4 4 4 4 5 4 3 2 2

3 2 3 3 5 3 5 5 3 23 3 5 4 3 * 3 3 2 33 3 3 3 3 4 3 3 2 2

3 3 4 4 4 4 3 4 4 14 4 4 4 4 4 4 3 3 34 4 4 4 3 3 5 4 5 4

5 4 5 5 3 4 5 2 3 33 3 4 4 3 3 3 3 2 23 3 2 3 3 2 3 3 5 24 4 4 4 3 4 4 3 3 34 4 4 4 3 4 4 3 3 4

3 2 2 2 3 1 2 3 2 1

5 5 5 5 4 4 5 1 4 43 3 3 3 3 3 3 3 2 2

4 4 4 4 4 4 4 2 1 34 4 3 3 3 3 4 3 2 33 4 3 3 3 3 4 3 3 33 3 4 4 3 3 3 2 * 43 3 3 3 3 3 4 3 2 34 4 3 3 3 3 3 3 2 34 4 4 4 3 3 3 2 2 23 3 3 3 3 3 3 2 2 2

Produce quality

Produce variety

Meats/ poultry quality

Perishables (produce &

meats quality)

Store brand quality

Bakery quality

Selection of healthy

options

Prices of organic options

Bulk foods selection

Local produce quantity

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3 3 3 3 3 3 3 2 2 33 3 3 3 3 3 3 2 2 24 4 3 4 3 3 3 2 1 33 3 2 2 3 2 2 2 2 2

3 3 3 3 3 3 3 1 1 24 4 4 4 3 3 3 2 2 3

3 3 3 3 3 3 3 2 2 23 3 3 3 3 3 3 2 1 23 3 3 3 3 3 3 2 2 23 2 3 3 3 3 3 1 1 33 3 3 3 3 4 3 2 1 33 3 4 3 3 3 3 2 * 2

3 2 3 3 3 3 2 1 1 23 3 3 3 3 3 3 2 1 23 3 3 3 3 3 3 2 2 23 3 3 3 3 3 3 2 3 22 3 2 2 3 3 3 * * *

2 2 3 3 3 3 2 2 4 13 3 3 3 3 3 3 1 * 33 3 3 3 3 3 3 2 1 11 1 2 1 3 2 2 2 1 13 3 3 3 3 2 3 2 1 22 2 3 3 3 3 2 2 4 13 3 3 3 3 3 3 * * 23 3 3 3 3 3 3 2 1 13 3 3 3 3 3 3 1 1 13 3 3 3 3 3 3 2 1 2

2 2 2 2 2 2 2 1 1 13 3 3 3 2 3 3 1 1 23 3 3 3 3 3 3 1 1 22 3 3 3 3 2 2 2 1 12 3 3 3 2 2 3 2 1 13 2 3 3 3 3 3 1 1 1

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3 3 2 3 3 3 3 2 1 12 2 2 2 3 3 3 1 1 12 2 2 2 2 2 3 1 1 12 2 3 3 2 2 2 1 1 12 3 2 2 2 3 3 1 2 12 2 2 2 2 2 2 1 2 22 2 2 2 2 2 3 1 1 11 1 1 1 2 1 1 1 1 11 2 2 2 2 2 2 1 1 11 1 1 1 2 1 1 2 1 11 1 1 1 2 1 2 1 * 13 3 3 3 3 3 3 2 2 2

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Store Reader Score Store cleanliness Competitive prices Courteous staff Checkout speed

1 Wegmans 90 5 4 5 5 5 42 Publix 87 5 3 5 5 5 53 Trader Joe's 87 5 5 4 5 5 54 Fareway Stores 85 4 5 4 5 5 45 Market Basket (Northeast) 85 4 5 4 4 4 36 Costco 84 4 5 5 3 2 27 Raley's 84 5 2 4 5 4 48 Sprouts Farmers Market 83 4 4 4 4 4 39 Fresh Market 83 5 1 5 4 4 4

10 Stater Bros. 83 4 4 3 4 3 311 WinCo 83 3 5 3 3 3 312 Hy-Vee 82 5 2 4 5 4 413 H-E-B 82 4 4 4 4 3 314 Aldi 81 3 5 1 3 3 315 Whole Foods Market 81 5 1 5 4 4 416 Fry's 81 4 4 4 3 3 317 Harris-Teeter 81 5 1 4 4 4 418 King Soopers 80 4 3 4 4 4 319 Fred Meyer 80 4 3 3 3 3 320 Food City (KY, TN, VA) 79 4 3 3 4 4 321 Hannaford 79 4 3 4 4 4 322 Meijer 79 4 4 3 2 2 223 Dillons 78 4 3 4 4 4 324 Smith's Food & Drug 78 4 3 3 4 4 325 Lowes Foods (NC) 78 4 2 3 4 4 426 ShopRite 78 3 4 3 3 3 227 Schnucks 78 4 2 4 4 3 328 Food 4 Less 78 2 4 2 2 3 229 County Market 78 4 2 4 4 4 330 QFC 77 4 2 4 4 4 431 Kroger 77 3 3 3 3 3 332 Save Mart 77 4 3 3 4 3 333 Ingles 77 4 3 4 3 4 334 IGA 77 4 2 3 4 5 435 Bashas' 77 4 2 3 4 3 336 Marsh 77 4 2 4 4 4 337 Piggly Wiggly 77 3 3 3 4 4 338 Tom Thumb 77 4 2 3 3 3 3

Fresh store-prepared foods

Service (staff & checkout)

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39 Giant (PA) 76 4 3 3 3 3 240 Cub Foods 76 3 3 3 3 3 241 Shoppers Food & Pharmacy 76 3 4 3 3 2 242 BJ's Wholesale Club 76 3 4 3 1 2 143 Big Y 76 4 2 4 4 3 344 Ralphs 75 4 3 3 3 3 345 Target/SuperTarget 75 4 4 2 3 3 246 BI-LO (GA, NC, SC, TN) 74 3 3 3 3 3 347 Sam's Club 74 3 4 3 1 1 148 Brookshire's 74 4 1 3 4 4 449 Vons 74 4 2 3 3 3 250 Albertsons 74 4 2 3 3 3 351 Price Chopper (Northeast) 73 3 2 3 3 2 252 Food Lion 73 3 3 2 3 3 353 Weis 73 3 3 3 3 2 254 Giant Eagle 72 4 1 3 3 2 255 Winn-Dixie 72 3 3 3 3 3 256 Giant (DC, DE, MD, VA) 71 3 2 3 3 2 257 Randalls 71 4 1 3 3 3 358 Safeway 71 3 2 3 3 2 259 Jewel-Osco 70 3 1 3 3 2 260 Stop & Shop 70 3 2 3 2 2 161 Acme 70 3 1 3 3 2 262 Pick 'n Save 69 3 2 3 2 2 263 Tops Markets 67 3 2 2 2 2 264 Shaw's 67 3 1 3 3 3 265 Pathmark 66 1 2 1 1 1 166 A&P 64 2 1 2 2 2 167 Walmart Supercenter 64 1 4 2 1 1 168 Waldbaum's 64 2 1 1 1 1 1

Average 77 4 3 3 3 3 3Meaningful difference: 6* = low N

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Product variety Produce quality Produce variety Store brand quality Bakery quality

5 5 5 5 5 4 5 5 45 4 4 4 4 4 5 4 33 3 2 3 3 5 3 5 53 3 3 5 4 3 * 3 34 3 3 3 3 3 4 3 32 3 3 4 4 4 4 3 44 4 4 4 4 4 4 4 33 4 4 4 4 3 3 5 43 5 4 5 5 3 4 5 24 3 3 4 4 3 3 3 34 3 3 2 3 3 2 3 34 4 4 4 4 3 4 4 34 4 4 4 4 3 4 4 31 3 2 2 2 3 1 2 33 5 5 5 5 4 4 5 14 3 3 3 3 3 3 3 34 4 4 4 4 4 4 4 24 4 4 3 3 3 3 4 34 3 4 3 3 3 3 4 33 3 3 4 4 3 3 3 23 3 3 3 3 3 3 4 34 4 4 3 3 3 3 3 34 4 4 4 4 3 3 3 24 3 3 3 3 3 3 3 24 3 3 3 3 3 3 3 24 3 3 3 3 3 3 3 24 4 4 3 4 3 3 3 23 3 3 2 2 3 2 2 23 3 3 3 3 3 3 3 14 4 4 4 4 3 3 3 24 3 3 3 3 3 3 3 23 3 3 3 3 3 3 3 24 3 3 3 3 3 3 3 22 3 2 3 3 3 3 3 13 3 3 3 3 3 4 3 23 3 3 4 3 3 3 3 23 3 2 3 3 3 3 2 13 3 3 3 3 3 3 3 2

Meats & poultry quality

Perishables (produce & meats

quality)

Selection of healthy options

Prices of organic options

Page 10: Supermarket Ratings

4 3 3 3 3 3 3 3 24 3 3 3 3 3 3 3 23 2 3 2 2 3 3 3 *2 2 2 3 3 3 3 2 23 3 3 3 3 3 3 3 14 3 3 3 3 3 3 3 22 1 1 2 1 3 2 2 23 3 3 3 3 3 2 3 22 2 2 3 3 3 3 2 23 3 3 3 3 3 3 3 *3 3 3 3 3 3 3 3 23 3 3 3 3 3 3 3 13 3 3 3 3 3 3 3 22 2 2 2 2 2 2 2 13 3 3 3 3 2 3 3 13 3 3 3 3 3 3 3 13 2 3 3 3 3 2 2 23 2 3 3 3 2 2 3 23 3 2 3 3 3 3 3 13 3 3 2 3 3 3 3 23 2 2 2 2 3 3 3 13 2 2 2 2 2 2 3 13 2 2 3 3 2 2 2 13 2 3 2 2 2 3 3 13 2 2 2 2 2 2 2 13 2 2 2 2 2 2 3 12 1 1 1 1 2 1 1 12 1 2 2 2 2 2 2 12 1 1 1 1 2 1 1 22 1 1 1 1 2 1 2 1

3 3 3 3 3 3 3 3 2

Page 11: Supermarket Ratings

Bulk foods selection

4 52 23 22 32 24 13 35 43 32 25 23 33 42 14 42 21 32 33 3* 42 32 32 22 22 32 21 32 21 22 32 21 22 21 31 3* 21 21 2

Local produce quantity

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2 23 2* *4 1* 31 11 11 24 1* 21 11 11 21 11 21 21 11 11 11 11 11 11 12 12 21 11 11 11 1* 1

2 2

Page 13: Supermarket Ratings

Store Reader Score Store cleanliness Competitive prices Courteous staff

1 Wegmans 90 5 4 5 5 5 4 5 5 52 Publix 87 5 3 5 5 5 5 5 4 43 Trader Joe's 87 5 5 4 5 5 5 3 3 24 Fareway Stores 85 4 5 4 5 5 4 3 3 35 Market Basket (Northeast) 85 4 5 4 4 4 3 4 3 36 Costco 84 4 5 5 3 2 2 2 3 37 Raley's 84 5 2 4 5 4 4 4 4 48 Sprouts Farmers Market 83 4 4 4 4 4 3 3 4 49 Fresh Market 83 5 1 5 4 4 4 3 5 4

10 Stater Bros. 83 4 4 3 4 3 3 4 3 311 WinCo 83 3 5 3 3 3 3 4 3 312 Hy-Vee 82 5 2 4 5 4 4 4 4 413 H-E-B 82 4 4 4 4 3 3 4 4 414 Aldi 81 3 5 1 3 3 3 1 3 215 Whole Foods Market 81 5 1 5 4 4 4 3 5 516 Fry's 81 4 4 4 3 3 3 4 3 317 Harris-Teeter 81 5 1 4 4 4 4 4 4 418 King Soopers 80 4 3 4 4 4 3 4 4 419 Fred Meyer 80 4 3 3 3 3 3 4 3 420 Food City (KY, TN, VA) 79 4 3 3 4 4 3 3 3 321 Hannaford 79 4 3 4 4 4 3 3 3 322 Meijer 79 4 4 3 2 2 2 4 4 423 Dillons 78 4 3 4 4 4 3 4 4 424 Smith's Food & Drug 78 4 3 3 4 4 3 4 3 325 Lowes Foods (NC) 78 4 2 3 4 4 4 4 3 326 ShopRite 78 3 4 3 3 3 2 4 3 327 Schnucks 78 4 2 4 4 3 3 4 4 428 Food 4 Less 78 2 4 2 2 3 2 3 3 329 County Market 78 4 2 4 4 4 3 3 3 330 QFC 77 4 2 4 4 4 4 4 4 431 Kroger 77 3 3 3 3 3 3 4 3 332 Save Mart 77 4 3 3 4 3 3 3 3 333 Ingles 77 4 3 4 3 4 3 4 3 334 IGA 77 4 2 3 4 5 4 2 3 235 Bashas' 77 4 2 3 4 3 3 3 3 336 Marsh 77 4 2 4 4 4 3 3 3 337 Piggly Wiggly 77 3 3 3 4 4 3 3 3 238 Tom Thumb 77 4 2 3 3 3 3 3 3 339 Giant (PA) 76 4 3 3 3 3 2 4 3 340 Cub Foods 76 3 3 3 3 3 2 4 3 341 Shoppers Food & Pharmacy 76 3 4 3 3 2 2 3 2 342 BJ's Wholesale Club 76 3 4 3 1 2 1 2 2 243 Big Y 76 4 2 4 4 3 3 3 3 344 Ralphs 75 4 3 3 3 3 3 4 3 345 Target/SuperTarget 75 4 4 2 3 3 2 2 1 146 BI-LO (GA, NC, SC, TN) 74 3 3 3 3 3 3 3 3 347 Sam's Club 74 3 4 3 1 1 1 2 2 248 Brookshire's 74 4 1 3 4 4 4 3 3 349 Vons 74 4 2 3 3 3 2 3 3 350 Albertsons 74 4 2 3 3 3 3 3 3 351 Price Chopper (Northeast) 73 3 2 3 3 2 2 3 3 352 Food Lion 73 3 3 2 3 3 3 2 2 253 Weis 73 3 3 3 3 2 2 3 3 354 Giant Eagle 72 4 1 3 3 2 2 3 3 355 Winn-Dixie 72 3 3 3 3 3 2 3 2 356 Giant (DC, DE, MD, VA) 71 3 2 3 3 2 2 3 2 357 Randalls 71 4 1 3 3 3 3 3 3 258 Safeway 71 3 2 3 3 2 2 3 3 359 Jewel-Osco 70 3 1 3 3 2 2 3 2 260 Stop & Shop 70 3 2 3 2 2 1 3 2 261 Acme 70 3 1 3 3 2 2 3 2 262 Pick 'n Save 69 3 2 3 2 2 2 3 2 363 Tops Markets 67 3 2 2 2 2 2 3 2 264 Shaw's 67 3 1 3 3 3 2 3 2 265 Pathmark 66 1 2 1 1 1 1 2 1 166 A&P 64 2 1 2 2 2 1 2 1 267 Walmart Supercenter 64 1 4 2 1 1 1 2 1 168 Waldbaum's 64 2 1 1 1 1 1 2 1 1

Average 77 4 3 3 3 3 3 3 3 3Meaningful difference: 6* = low N

Fresh store-prepared foods

Checkout speed

Service (staff & checkout)

Product variety

Produce quality

Produce variety

Page 14: Supermarket Ratings
Page 15: Supermarket Ratings

Store Reader Score Store brand quality Bakery quality

1 Wegmans 90 5 5 4 5 5 4 4 52 Publix 87 4 4 4 5 4 3 2 23 Trader Joe's 87 3 3 5 3 5 5 3 24 Fareway Stores 85 5 4 3 * 3 3 2 35 Market Basket (Northeast) 85 3 3 3 4 3 3 2 26 Costco 84 4 4 4 4 3 4 4 17 Raley's 84 4 4 4 4 4 3 3 38 Sprouts Farmers Market 83 4 4 3 3 5 4 5 49 Fresh Market 83 5 5 3 4 5 2 3 3

10 Stater Bros. 83 4 4 3 3 3 3 2 211 WinCo 83 2 3 3 2 3 3 5 212 Hy-Vee 82 4 4 3 4 4 3 3 313 H-E-B 82 4 4 3 4 4 3 3 414 Aldi 81 2 2 3 1 2 3 2 115 Whole Foods Market 81 5 5 4 4 5 1 4 416 Fry's 81 3 3 3 3 3 3 2 217 Harris-Teeter 81 4 4 4 4 4 2 1 318 King Soopers 80 3 3 3 3 4 3 2 319 Fred Meyer 80 3 3 3 3 4 3 3 320 Food City (KY, TN, VA) 79 4 4 3 3 3 2 * 421 Hannaford 79 3 3 3 3 4 3 2 322 Meijer 79 3 3 3 3 3 3 2 323 Dillons 78 4 4 3 3 3 2 2 224 Smith's Food & Drug 78 3 3 3 3 3 2 2 225 Lowes Foods (NC) 78 3 3 3 3 3 2 2 326 ShopRite 78 3 3 3 3 3 2 2 227 Schnucks 78 3 4 3 3 3 2 1 328 Food 4 Less 78 2 2 3 2 2 2 2 229 County Market 78 3 3 3 3 3 1 1 230 QFC 77 4 4 3 3 3 2 2 331 Kroger 77 3 3 3 3 3 2 2 232 Save Mart 77 3 3 3 3 3 2 1 233 Ingles 77 3 3 3 3 3 2 2 234 IGA 77 3 3 3 3 3 1 1 335 Bashas' 77 3 3 3 4 3 2 1 336 Marsh 77 4 3 3 3 3 2 * 237 Piggly Wiggly 77 3 3 3 3 2 1 1 238 Tom Thumb 77 3 3 3 3 3 2 1 239 Giant (PA) 76 3 3 3 3 3 2 2 240 Cub Foods 76 3 3 3 3 3 2 3 241 Shoppers Food & Pharmacy 76 2 2 3 3 3 * * *42 BJ's Wholesale Club 76 3 3 3 3 2 2 4 143 Big Y 76 3 3 3 3 3 1 * 344 Ralphs 75 3 3 3 3 3 2 1 145 Target/SuperTarget 75 2 1 3 2 2 2 1 146 BI-LO (GA, NC, SC, TN) 74 3 3 3 2 3 2 1 247 Sam's Club 74 3 3 3 3 2 2 4 148 Brookshire's 74 3 3 3 3 3 * * 249 Vons 74 3 3 3 3 3 2 1 150 Albertsons 74 3 3 3 3 3 1 1 151 Price Chopper (Northeast) 73 3 3 3 3 3 2 1 252 Food Lion 73 2 2 2 2 2 1 1 153 Weis 73 3 3 2 3 3 1 1 254 Giant Eagle 72 3 3 3 3 3 1 1 255 Winn-Dixie 72 3 3 3 2 2 2 1 156 Giant (DC, DE, MD, VA) 71 3 3 2 2 3 2 1 157 Randalls 71 3 3 3 3 3 1 1 158 Safeway 71 2 3 3 3 3 2 1 159 Jewel-Osco 70 2 2 3 3 3 1 1 160 Stop & Shop 70 2 2 2 2 3 1 1 161 Acme 70 3 3 2 2 2 1 1 162 Pick 'n Save 69 2 2 2 3 3 1 2 163 Tops Markets 67 2 2 2 2 2 1 2 264 Shaw's 67 2 2 2 2 3 1 1 165 Pathmark 66 1 1 2 1 1 1 1 166 A&P 64 2 2 2 2 2 1 1 167 Walmart Supercenter 64 1 1 2 1 1 2 1 168 Waldbaum's 64 1 1 2 1 2 1 * 1

Average 77 3 3 3 3 3 2 2 2Meaningful difference: 6* = low N

Meats/poultry quality

Perishables (produce & meats

quality)

Selection of healthy options

Prices of organic options

Bulk foods selection

Local produce quantity

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Page 18: Supermarket Ratings
Page 19: Supermarket Ratings

Store Reader Score

2013 2014

1 Wegmans 88 902 Publix 85 873 Trader Joe's 87 874 Fareway Stores 83 855 Market Basket (Northeast) 83 856 Costco 84 847 Raley's 83 848 Sprouts Farmers Market 84 839 Fresh Market * 83

10 Stater Bros. 82 8311 WinCo 81 8312 Hy-Vee 81 8213 H-E-B 81 8214 Aldi 81 8115 Whole Foods Market 80 8116 Fry's 80 8117 Harris-Teeter 81 8118 King Soopers 79 8019 Fred Meyer 80 8020 Food City (KY, TN, VA) * 7921 Hannaford 80 7922 Meijer 79 7923 Dillons * 7824 Smith's Food & Drug 79 7825 Lowes Foods (NC) * 7826 ShopRite 78 7827 Schnucks 78 7828 Food 4 Less * 7831 County Market 75 7829 QFC * 7730 Kroger 77 7732 Save Mart 77 7733 Ingles 78 7734 IGA 76 7735 Bashas' * 7736 Marsh * 7737 Piggly Wiggly 76 7738 Tom Thumb * 7739 Giant (PA) 77 7640 Cub Foods 75 7641 Shoppers Food & Pharmacy * 7642 BJ's Wholesale Club 75 7643 Big Y 77 7644 Ralphs 76 7545 Target/SuperTarget 77 7546 BI-LO (GA, NC, SC, TN) 76 7447 Sam's Club 76 7448 Brookshire's * 7449 Vons 73 74

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50 Albertsons 75 7451 Price Chopper (Northeast) 73 7352 Food Lion 73 7353 Weis 76 7354 Giant Eagle 73 7255 Winn-Dixie 74 7256 Giant (DC, DE, MD, VA) 74 7157 Randalls * 7158 Safeway 73 7159 Jewel-Osco 72 7060 Stop & Shop 72 7061 Acme 70 7062 Pick 'n Save 72 6963 Tops Markets 72 6764 Shaw's 69 6765 Pathmark 70 6666 A&P * 6467 Walmart Supercenter 67 6468 Waldbaum's * 64

Difference = 2013 - 2014

* = not rated

New 2014 blobs: Produce variety, Selection of healthy options, Prices of organic options, Bulk foods selection, Local produce quantity

Page 21: Supermarket Ratings

Reader Score Store cleanliness Competitive prices Fresh store-prepared foods

Diff 2013 2014 Diff 2013 2014 Diff 2013 2014

-2 5 5 0 4 4 0 5 5-2 5 5 0 3 3 0 5 50 5 5 0 5 5 0 4 4-2 4 4 0 5 5 0 3 4-1 4 4 0 5 5 0 4 4-1 4 4 0 5 5 0 5 50 5 5 0 2 2 0 4 40 4 4 0 4 4 0 4 4* 5 * 1 * 5-1 4 4 0 5 4 1 3 3-1 3 3 0 5 5 0 3 3-1 5 5 0 3 2 1 4 4-1 4 4 0 4 4 0 4 40 4 3 1 5 5 0 1 1-1 5 5 0 1 1 0 5 5-1 4 4 0 4 4 0 4 40 5 5 0 2 1 1 4 4-1 4 4 0 4 3 1 4 40 4 4 0 4 3 1 3 3* 4 * 3 * 31 4 4 0 3 3 0 4 40 4 4 0 4 4 0 3 3* 4 * 3 * 40 4 4 0 3 3 0 3 3* 4 * 2 * 30 3 3 0 5 4 1 3 31 4 4 0 3 2 1 4 4* 2 * 4 * 2-3 4 4 0 3 2 1 4 4* 4 * 2 * 40 4 3 1 3 3 0 4 30 4 4 0 3 3 0 3 31 4 4 0 3 3 0 4 4-1 4 4 0 2 2 0 3 3* 4 * 2 * 3* 4 * 2 * 40 3 3 0 3 3 0 3 3* 4 * 2 * 30 4 4 0 3 3 0 3 3-2 3 3 0 3 3 0 3 3* 3 * 4 * 30 3 3 0 4 4 0 3 31 4 4 0 3 2 1 4 40 4 4 0 3 3 0 3 32 4 4 0 4 4 0 2 22 4 3 1 3 3 0 3 31 3 3 0 5 4 1 4 3* 4 * 1 * 3-1 4 4 0 3 2 1 3 3

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1 4 4 0 3 2 1 3 30 3 3 0 3 2 1 3 30 3 3 0 3 3 0 2 23 4 3 1 3 3 0 3 31 4 4 0 1 1 0 3 31 3 3 0 3 3 0 3 32 4 3 1 3 2 1 3 3* 4 * 1 * 32 4 3 1 3 2 1 3 32 4 3 1 1 1 0 3 32 3 3 0 2 2 0 3 31 4 3 1 1 1 0 3 33 4 3 1 3 2 1 3 34 3 3 0 2 2 0 3 22 3 3 0 1 1 0 3 34 2 1 1 3 2 1 -- 1* 2 * 1 * 22 2 1 1 4 4 0 2 2* 2 * 1 * 1

Page 23: Supermarket Ratings

Fresh store-prepared foods Courteous staff Checkout speed Service (staff & checkout)

Diff 2013 2014 Diff 2013 2014 Diff 2013 2014 Diff

0 5 5 0 4 5 -1 5 4 10 5 5 0 4 5 -1 5 5 00 5 5 0 4 5 -1 5 5 0-1 5 5 0 4 5 -1 5 4 10 5 4 1 4 4 0 4 3 10 3 3 0 2 2 0 3 2 10 5 5 0 4 4 0 4 4 00 5 4 1 4 4 0 4 3 1* 4 * 4 * 4 *0 4 4 0 3 3 0 4 3 10 3 3 0 3 3 0 3 3 00 5 5 0 4 4 0 4 4 00 4 4 0 3 3 0 4 3 10 4 3 1 3 3 0 4 3 10 5 4 1 4 4 0 4 4 00 4 3 1 3 3 0 4 3 10 5 4 1 4 4 0 4 4 00 4 4 0 3 4 -1 4 3 10 4 3 1 3 3 0 3 3 0* 4 * 4 * 3 *0 5 4 1 4 4 0 4 3 10 3 2 1 2 2 0 3 2 1* 4 * 4 * 3 *0 4 4 0 3 4 -1 4 3 1* 4 * 4 * 4 *0 4 3 1 3 3 0 3 2 10 4 4 0 3 3 0 4 3 1* 2 * 3 * 2 *0 4 4 0 3 4 -1 4 3 1* 4 * 4 * 4 *1 4 3 1 3 3 0 3 3 00 5 4 1 3 3 0 4 3 10 4 3 1 3 4 -1 4 3 10 5 4 1 4 5 -1 4 4 0* 4 * 3 * 3 ** 4 * 4 * 3 *0 4 4 0 4 4 0 4 3 1* 3 * 3 * 3 *0 3 3 0 2 3 -1 3 2 10 3 3 0 3 3 0 3 2 1* 3 * 2 * 2 *0 3 1 2 2 2 0 2 1 10 4 4 0 3 3 0 4 3 10 3 3 0 3 3 0 3 3 00 3 3 0 3 3 0 3 2 10 4 3 1 3 3 0 4 3 11 2 1 1 1 1 0 2 1 1* 4 * 4 * 4 *0 4 3 1 2 3 -1 3 2 1

Page 24: Supermarket Ratings

0 4 3 1 3 3 0 3 3 00 4 3 1 2 2 0 3 2 10 3 3 0 3 3 0 3 3 00 3 3 0 2 2 0 3 2 10 3 3 0 2 2 0 3 2 10 4 3 1 3 3 0 3 2 10 4 3 1 2 2 0 3 2 1* 3 * 3 * 3 *0 4 3 1 2 2 0 3 2 10 4 3 1 2 2 0 3 2 10 3 2 1 2 2 0 3 1 20 4 3 1 2 2 0 3 2 10 3 2 1 2 2 0 3 2 11 3 2 1 2 2 0 3 2 10 4 3 1 3 3 0 3 2 1* 3 1 2 1 1 0 2 1 1* 2 * 2 * 1 *0 1 1 0 1 1 0 1 1 0* 1 * 1 * 1 *

Page 25: Supermarket Ratings

Product variety Produce quality Meats/poultry quality

2013 2014 Diff 2013 2014 Diff 2013 2014 Diff 2013

4 5 -1 5 5 0 5 5 0 54 5 -1 5 4 1 5 4 1 53 3 0 4 3 1 4 3 1 43 3 0 4 3 1 5 5 0 44 4 0 4 3 1 4 3 1 42 2 0 4 3 1 5 4 1 54 4 0 5 4 1 5 4 1 53 3 0 5 4 1 5 4 1 5

3 * 5 * 5 *4 4 0 4 3 1 4 4 0 44 4 0 3 3 0 3 2 1 34 4 0 4 4 0 4 4 0 44 4 0 5 4 1 4 4 0 41 1 0 3 3 0 3 2 1 33 3 0 5 5 0 5 5 0 54 4 0 4 3 1 4 3 1 44 4 0 4 4 0 5 4 1 44 4 0 4 4 0 4 3 1 44 4 0 4 3 1 4 3 1 4

3 * 3 * 4 *4 3 1 4 3 1 4 3 1 44 4 0 4 4 0 4 3 1 4

4 * 4 * 4 *4 4 0 3 3 0 4 3 1 4

4 * 3 * 3 *4 4 0 3 3 0 4 3 1 44 4 0 4 4 0 4 3 1 4

3 * 3 * 2 *3 3 0 4 3 1 4 3 1 4

4 * 4 * 4 *4 4 0 4 3 1 4 3 1 44 3 1 4 3 1 4 3 1 44 4 0 4 3 1 4 3 1 43 2 1 3 3 0 4 3 1 4

3 * 3 * 3 *3 * 3 * 4 *

3 3 0 3 3 0 4 3 1 33 * 3 * 3 *

4 4 0 4 3 1 4 3 1 44 4 0 4 3 1 3 3 0 4

3 * 2 * 2 *2 2 0 3 2 1 4 3 1 34 3 1 4 3 1 4 3 1 44 4 0 3 3 0 3 3 0 33 2 1 3 1 2 3 2 1 34 3 1 4 3 1 4 3 1 42 2 0 3 2 1 4 3 1 4

3 * 3 * 3 *3 3 0 4 3 1 3 3 0 3

Perishables (produce & meats quality)

Page 26: Supermarket Ratings

3 3 0 4 3 1 4 3 1 43 3 0 4 3 1 4 3 1 43 2 1 3 2 1 3 2 1 33 3 0 4 3 1 4 3 1 43 3 0 4 3 1 4 3 1 43 3 0 3 2 1 4 3 1 43 3 0 3 2 1 3 3 0 3

3 * 3 * 3 *3 3 0 3 3 0 3 2 1 33 3 0 3 2 1 3 2 1 33 3 0 3 2 1 3 2 1 33 3 0 3 2 1 4 3 1 33 3 0 3 2 1 3 2 1 33 3 0 3 2 1 3 2 1 33 3 0 3 2 1 3 2 1 33 2 1 3 1 2 3 1 2 3

2 * 1 * 2 *3 2 1 2 1 1 1 1 0 1

2 * 1 * 1 *

Page 27: Supermarket Ratings

Store brand quality Bakery

2014 Diff 2013 2014 Diff 2013 2014 Diff

5 0 5 4 1 5 5 04 1 4 4 0 5 5 03 1 5 5 0 4 3 14 0 4 3 1 3 * *3 1 4 3 1 4 4 04 1 5 4 1 5 4 14 1 4 4 0 4 4 04 1 4 3 1 4 3 15 * 3 * 4 *4 0 4 3 1 4 3 13 0 3 3 0 3 2 14 0 4 3 1 4 4 04 0 4 3 1 4 4 02 1 4 3 1 1 1 05 0 4 4 0 5 4 13 1 4 3 1 3 3 04 0 4 4 0 4 4 03 1 4 3 1 3 3 03 1 4 3 1 3 3 04 * 3 * 3 *3 1 4 3 1 4 3 13 1 4 3 1 3 3 04 * 3 * 3 *3 1 4 3 1 4 3 13 * 3 * 3 *3 1 3 3 0 3 3 04 0 4 3 1 4 3 12 * 3 * 2 *3 1 3 3 0 4 3 14 * 3 * 3 *3 1 4 3 1 4 3 13 1 4 3 1 4 3 13 1 4 3 1 4 3 13 1 3 3 0 3 3 03 * 3 * 4 *3 * 3 * 3 *3 0 3 3 0 3 3 03 * 3 * 3 *3 1 3 3 0 4 3 13 1 3 3 0 4 3 12 * 3 * 3 *3 0 4 3 1 4 3 13 1 3 3 0 4 3 13 0 4 3 1 3 3 01 2 4 3 1 3 2 13 1 3 3 0 3 2 13 1 4 3 1 4 3 13 * 3 * 3 *3 0 4 3 1 4 3 1

Perishables (produce & meats quality)

Page 28: Supermarket Ratings

3 1 3 3 0 3 3 03 1 3 3 0 3 3 02 1 3 2 1 3 2 13 1 4 2 2 4 3 13 1 3 3 0 4 3 13 1 3 3 0 3 2 13 0 3 2 1 3 2 13 * 3 * 3 *3 0 3 3 0 4 3 12 1 3 3 0 4 3 12 1 3 2 1 3 2 13 0 3 2 1 3 2 12 1 3 2 1 4 3 12 1 3 2 1 3 2 12 1 3 2 1 3 2 11 2 3 2 1 2 1 12 * 2 * 2 *1 0 3 2 1 3 1 21 * 2 * 1 *

Page 29: Supermarket Ratings

Store Frequency Market ShareCostco 18831 16.93Walmart Supercenter 11546 10.38Sam's Club 6892 6.2Kroger 6348 5.71Publix 5699 5.12Safeway 4652 4.18Trader Joe's 3927 3.53BJ's Wholesale Club 3145 2.83Whole Foods Market 2801 2.52Stop & Shop 2529 2.27ShopRite 2498 2.25Wegmans 2278 2.05Meijer 2037 1.83Aldi 2019 1.82H-E-B 1887 1.7Albertsons 1724 1.55Target/SuperTarget 1624 1.46Harris-Teeter 1568 1.41Giant (DC, DE, MD, VA) 1479 1.33Food Lion 1366 1.23Fred Meyer 1345 1.21Hannaford 1189 1.07Hy-Vee 1150 1.03Giant Eagle 1138 1.02Vons 1084 0.97Giant (PA) 1048 0.94Ralphs 1050 0.94King Soopers 1021 0.92Jewel-Osco 968 0.87WinCo 903 0.81Market Basket (Northeast) 885 0.8Fry's 804 0.72Winn-Dixie 764 0.69Raley's 753 0.68Sprouts Farmers Market 753 0.68Price Chopper (Northeast) 735 0.66Shaw's 666 0.6Stater Bros. 584 0.53Smith's Food & Drug 571 0.51Cub Foods 548 0.49Schnucks 541 0.49Fresh Market 465 0.42Ingles 460 0.41Pick 'n Save 434 0.39Tops Markets 429 0.39Weis 439 0.39Acme 424 0.38A&P 393 0.35Big Y 388 0.35QFC 342 0.31BI-LO (GA, NC, SC, TN) 325 0.29IGA 325 0.29

Page 30: Supermarket Ratings

Piggly Wiggly 290 0.26Save Mart 275 0.25Lowes Foods (NC) 267 0.24Pathmark 268 0.24Dillons 260 0.23Fareway Stores 254 0.23Randalls 235 0.21Tom Thumb 216 0.19Waldbaum's 201 0.18Bashas' 175 0.16Food 4 Less 183 0.16County Market 171 0.15Food City (KY, TN, VA) 169 0.15Marsh 160 0.14Shoppers Food & Pharmacy 160 0.14Brookshire's 150 0.13Total 111208