Apr 13, 2023

LANDSIDELANDSIDE

OPERATIONSOPERATIONS

Apr 13, 2023

ContentsContents Landside OperationsLandside Operations Landscape MaintenanceLandscape Maintenance Kerbside ManagementKerbside Management Public Transports in KLIAPublic Transports in KLIA

– Airport Limo (Budget/Premier Services)Airport Limo (Budget/Premier Services)– Buses (Sepang Omni Bus/Tours Bus/Airport Buses (Sepang Omni Bus/Tours Bus/Airport

Coach)Coach)– Stages/Express Rail Link Stages/Express Rail Link

Statistic of Road Accident in KLIAStatistic of Road Accident in KLIA

Apr 13, 2023

Apr 13, 2023

KLIA-Landside OperationsKLIA-Landside Operations Landside area is all areas within the Landside area is all areas within the

airport boundary other than airside areaairport boundary other than airside area KLIA covers an area of 10,000ha (10km x KLIA covers an area of 10,000ha (10km x

10kn sq). 10kn sq). To ensure the efficiency and safety on To ensure the efficiency and safety on

landside activities landside activities Fully co-ordinated operating proceduresFully co-ordinated operating procedures Promotes safe and efficient airport Promotes safe and efficient airport

operationsoperations

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ResponsibilityResponsibility Planning and development for smooth traffic flow at KLIA Planning and development for smooth traffic flow at KLIA Co-ordination and liaison with internal and external Co-ordination and liaison with internal and external

parties such as regulatory bodies, government agencies parties such as regulatory bodies, government agencies and etcand etc

formulating procedures and regulationsformulating procedures and regulations Scope of work includes:-Scope of work includes:-

– public transportpublic transport– access management access management – kerbside management kerbside management – Illegal Parking/Illegal Pick-up (tout)Illegal Parking/Illegal Pick-up (tout)

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Areas & Facilities at Areas & Facilities at LandsideLandside

Central Terminal Area(CTA)Central Terminal Area(CTA) Southern Support Zone Southern Support Zone Other facilities on LandsideOther facilities on Landside

Apr 13, 2023

Agencies Associated With Agencies Associated With Landside OperationsLandside Operations

Public TransportAirport Limo, ERL, Tour Buses,

Sepang Bus, Airports coach,

Security

Airside Airport Safety Unit,

Animal & Bird Control, Airbridge Operators,

Noise Monitoring, Gate Allocation,

Apron Control & Services, AFRS

AOC

TerminalPassenger Check-in Area,

Outbound/Inbound Baggage Area,Left Luggage, Information Desk,

Meeters/Greeters, Retailers,Passenger Assistance,

Contract Cleaners,

Engineering

Outside KLIARoyal Malaysian Police,

Bomba, Hospitals, Military, Ministry of Agriculture,

Ministry of Health, District Office, Telecom,

G.O.M

Within KLIAPolice, Customs, Immigration,

Medical Centre, Concessionaires, Airlines, Ground Handling Agents, General Aviation, Fuel Suppliers,

Utility Supplier HOTEL PAN PACIFIC

Landscape at Landside Area/ MAAH Sdn Bhd

LandsideUnit

Apr 13, 2023

Other Related Procedure & RulesOther Related Procedure & Rules

AOC landside ProcedureAOC landside Procedure Operations Manual /Landside SOPOperations Manual /Landside SOP Related Engineering Standard Related Engineering Standard

Operating ProceduresOperating Procedures Road Transport Rules / Act.Road Transport Rules / Act. JKR/Police Traffic/Local Authorities JKR/Police Traffic/Local Authorities

(MDS) (MDS) Airport Bus Operation ProcedureAirport Bus Operation Procedure Airport Taxi Operation ProcedureAirport Taxi Operation Procedure

Apr 13, 2023

Landscape MaintenanceLandscape Maintenance

Contractor Malaysia Agriculture and Contractor Malaysia Agriculture and Horticulture (MAAH) till 30 April 2006Horticulture (MAAH) till 30 April 2006

Total landscape area of KLIA covers Total landscape area of KLIA covers 344.25 hectares ( less, the road median 344.25 hectares ( less, the road median and 5 meter JKR utility corridor)and 5 meter JKR utility corridor)

The road median and 5 meter from The road median and 5 meter from federal road shoulder under JKR federal road shoulder under JKR (contractor Road Care)(contractor Road Care)

About 39,000 total numbers of About 39,000 total numbers of Landscape trees planted at KLIALandscape trees planted at KLIA

More than 300 tropical species More than 300 tropical species

Apr 13, 2023

Kerbside ManagementKerbside Management DeparturesDepartures

– 2 x 422m long kerbs, with 3 and 4 traffics 2 x 422m long kerbs, with 3 and 4 traffics lanes lanes

Able to accommodate 30 cars and 4 buses at Able to accommodate 30 cars and 4 buses at any one time any one time

– Inner kerbside - use by VIP/VVIP cars, City Inner kerbside - use by VIP/VVIP cars, City Taxi and Shuttle BusTaxi and Shuttle Bus

Taxis 5 minutes and Shuttle Bus 15 minutesTaxis 5 minutes and Shuttle Bus 15 minutes

– Outer Kerbside - use by Public to Outer Kerbside - use by Public to disembark the passengers and through disembark the passengers and through traffics traffics

Apr 13, 2023

Kerbside ManagementKerbside Management

ArrivalArrival– 2 x 422m long kerbs, each with 3 2 x 422m long kerbs, each with 3

traffics lanes traffics lanes – Inner kerbside - use by VIP/VVIP cars, Inner kerbside - use by VIP/VVIP cars,

Airport Taxi and Shuttle BusAirport Taxi and Shuttle Bus Taxis 5 minutes and Shuttle Bus 15 minutesTaxis 5 minutes and Shuttle Bus 15 minutes

– Outer Kerbside - use by Public to pick-Outer Kerbside - use by Public to pick-up the passengers and through trafficsup the passengers and through traffics

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Kerbside ManagementKerbside Management

GroundGround– 2 x 422m long kerbs, each with 3 traffics 2 x 422m long kerbs, each with 3 traffics

lanes lanes – Inner kerbside - use by Van/Tour Bus to Inner kerbside - use by Van/Tour Bus to

embark and disembark the passengersembark and disembark the passengers– Outer Kerbside - use by workers Bus/Van Outer Kerbside - use by workers Bus/Van

/Public Cars and for through traffics/Public Cars and for through traffics– Each lanes can accommodate up to 20Each lanes can accommodate up to 20

buses or 30 Vansbuses or 30 Vans

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Kerbside EnforcementKerbside Enforcement

PDRMPDRM AVSEC - MA(Sepang)AVSEC - MA(Sepang) Commercial Vehicles Licensing Commercial Vehicles Licensing

Board (LPKP)Board (LPKP) Landside Duty Officer/Terminal Landside Duty Officer/Terminal

Services StaffServices Staff Monitoring through CCTV by AOC Monitoring through CCTV by AOC

(Landside)(Landside)

Apr 13, 2023

Public Transport At KLIAPublic Transport At KLIA Airport LimoAirport Limo

– Budget SurviceBudget Survice– Premier SurvicePremier Survice

BusesBuses– Sepang BusSepang Bus– Van/Tour BusVan/Tour Bus– Airport CoachAirport Coach

Express Rail Link (ERL)Express Rail Link (ERL)– ExpressExpress– StagesStages

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STATISTICS : ROAD ACCIDENT AT KLIA

JULY 1998 TO JULY 2004

Months/Years 1998 1999 2000 2001 2002 2003 2004

January 0 7 0 0 1 3 17

February 0 3 0 5 6 3 11

March 0 4 2 0 3 2 10

April 0 1 3 1 2 10 14

May 0 2 0 4 1 5 11

June 0 1 1 4 3 10 9

July 13 5 3 1 2 13

August 13 6 5 4 3 4

September 8 9 3 6 5 5

October 12 10 3 9 5 17

November 7 14 7 5 6 15

December 7 3 3 7 3 16

Total 60 65 30 46 40 103 72

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CRITICAL ACCESS AT KLIACRITICAL ACCESS AT KLIA

Jalan CTA 1 (`U’ turn adjacent to DCA tower Jalan CTA 1 (`U’ turn adjacent to DCA tower - critical 2)- critical 2)

Jalan CTA 1 (leading to AMC/MTB - critical 3)Jalan CTA 1 (leading to AMC/MTB - critical 3) Jalan CTA 4 (leading to KL after DCA Tower -Jalan CTA 4 (leading to KL after DCA Tower -

critical 9)critical 9) Lebuhraya KLIA ( From KLIA highway leading Lebuhraya KLIA ( From KLIA highway leading

to Terminal - critical 16 )to Terminal - critical 16 ) Jalan KLIA 1 ( From Jalan KLIA 1 leading to Jalan KLIA 1 ( From Jalan KLIA 1 leading to

Jalan CTA 1 - critical 19) Jalan CTA 1 - critical 19)

Apr 13, 2023

STATISTICS : ROAD ACCIDENT AT STATISTICS : ROAD ACCIDENT AT CRITICAL AREA IN KLIA 1998-2004CRITICAL AREA IN KLIA 1998-2004

CRITICAL 1998 1999 2000 2001 2002 2003 2004 TOTAL

2 2 1 2 1 2 7 2 173 3 1 2 8 4 10 6 349 0 4 0 3 3 9 9 2816 4 1 3 4 2 2 5 2119 1 2 2 6 5 6 7 29TOTAL 10 9 9 22 16 34 29 129

Apr 13, 2023

Summary :Summary : Ensure Lansdide/Landscape matters in Ensure Lansdide/Landscape matters in

accordance with company policiesaccordance with company policies Monitor KLIA Public Transport & Monitor KLIA Public Transport &

Assess/Egress to ensure :Assess/Egress to ensure : SafetySafety EfficiencyEfficiency ProfitabilityProfitability Hassle freeHassle free Customer friendlyCustomer friendly

Apr 13, 2023