SunGard: Cloud Provider Capabilitiesdocs.media.bitpipe.com/io_10x/io_106279/item_572734/Cloud Day 2...
Transcript of SunGard: Cloud Provider Capabilitiesdocs.media.bitpipe.com/io_10x/io_106279/item_572734/Cloud Day 2...
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SunGard: Cloud Provider Capabilities
Production and Recovery Solutions for Mid-Sized Enterprises
© 2012 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com
Agenda
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Our Mission
Use Cases
Cloud Strategy
Why SunGard
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Our Mission
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Enable mid-sizedenterprises to transition
and use Cloud-basedtechnology…
…through Consulting,Cloud Infrastructure
Platforms, AvailabilityServices and Applications.
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Use Cases
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Solution Requirements
High availability
A vendor with experience providing enterprisesolutions
VMware hypervisor
Security & Compliance – HIPAA, SSAE 16ITIL, etc.
Management & monitoring capabilities
Valued the enterprise offering – infrastructurewas important
Company financial stability
ECS offering had the maturity and featuresthey were expecting
Capabilities and roadmap – fail-over optionwas especially appealing
Relationship with SunGard
Customer Profile
A leading provider of software solutionsfor fire and EMS organizations
Looking to optimize dispatch, billing,field data collection, mobilecommunications, scheduling solutions
Independent business unit owned by aglobal medical company with sales ofmore than $400 million
Products sold in more than 140countries.
ECS Customer Deployment – SaaS Provider
Why SunGard Enterprise CloudServices?
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SunGard Solution
A fault tolerant, Vblock-based hybridprivate/multi-tenant cloud re-deployment ofall SAP module and tiers.
System monitoring/management from theOS up to Oracle DB and SAP applicationlayer.
Replication of SAP production to a secondsite across the U.S. with DR/full system.recovery with an RTO of under 12 hours.
SunGard-managed cutover process withminimum downtime.
• $2.5 Million of dollars in up-front CAPEXsavings, hardware, software and projectcosts.
• Significant improvements in speed, security,day-to-day management, reliability, andrecoverability.
Customer Profile
A leader in power conversion solutionsfor plasma manufacturing and solarenergy generation.
Key customer objectives – replaceantiquated systems, manage cutover ofa global SAP environment with limitedstaff, maintain interoperability withlegacy systems and minimize CapEx.
Full SAP Production Migration to SunGard’s SAP Cloud
Benefits
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SunGard Solution
• Ensure high availability of trading applications
• Speed in recovery of trading and accountingapplications at sub-4 hour recovery times
• Accurate match of the recovered applicationsenvironment to production systems
• Monitored replication to ensure networkavailability and health
• Avoid the delay and burden of tape-basedrecovery
Fully-managed, expertly monitored recoverysolution for critical applications
Fully-managed, complete test
Low-cost cloud platform on which to operaterecovered applications
Customer Profile
• Small investment firm
• Specializes in managing diversifiedportfolios for institutions and individualswith high net worth
• Founded in 1985
• Assets under management is $7B+.
R2C for Server Replication Customer Deployment - Specialty Investment Firm
Why SunGard R2C?
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Cloud Strategy
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The Need
Enterprise Challenges:
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CFO: Use cloud to reduce spend and CapEx, increase speed tomarket
IT Director: Complex environments dependent on legacyapplications• Key business systems dependent on mainframe and midrange systems• Majority of applications not designed to take advantage of key IaaS benefits (auto-
scalability, granular billing, application level redundancy)• Only new applications and projects utilize Cloud as a design criteria
Rapidly evolving market with uncertainty• Cloud economic benefits desired - more flexibility, investment tied to business success,
lower internal infrastructure investment going forward• Want to avoid vendor lock-in• Must meet auditable Compliance and Security requirements• Must integrate seamlessly with existing process controls (ITIL)• Want a service provider to solve these problems – so focus stays on business success
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SunGard AS Cloud Strategy
Recover2CloudServices
Flexible, affordable cloudplatform for application
recovery
Recovery-as-a-Service
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Strategic focus is on solving business challenges
Cloud Solution Synergies• Fully-managed hosting and recovery services• Backed by contractual Service Level Agreements (SLAs)• Enterprise-class: secure and highly reliable
Platform designed for productionenvironments
Leverages enterprise-gradeVblock infrastructure
Integrated managed services onIaaS platform
Enterprise CloudServices
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SunGard Cloud-Based Solutions
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RTOSub – 4HoursRPO
Near-zero
Production Deployment Scenarios Recovery Deployment Scenarios
Multi-tenant enterprise cloud RTO4 – 12HoursRPO
Near-zero
RTO12 – 24HoursRPO
Last BU
Interconnection with physical hosting Replication Backup
Service & Operations management
Customer Applications
SunGard Cloud Platform
High Availability FailoverRPO – 30-MinRTO – 4 Hours
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SunGard’s Cloud Foundation
Management Tools
Existing MS tools for Monitoring,Backup, and Patch Management
vCenter, UCS Manager,Navisphere, Nexus FabricManager
• VMware vSphere
Virtualization
• Cisco Nexus Switches• Cisco MDS Storage Switches• Cisco Unified Computing System
Networking and Server
• EMC Tier 1 Storage
Storage
• Cisco Unified Computing System• Cisco Nexus Switches
Onsite Data Migration
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Compute
• Virtualized environment, hypervisor and OS system services• Customize virtual machine configurations to specific requirements• SunGard Software Licensing Services options available
Network - Broad networking options: multiple VLAN support, robust internetconnectivity, MPLS, dedicated circuit options
Storage - Managed storage with integrated backup and restore
Security - Managed firewall & VPN connectivity, built to support compliance
Availability
• Options for single or dual site with geographic load balancing• High availability or fail-over
Provisioning
• Ability to store custom VM templates in private image library• Virtualized instances deployed within minutes
Management
• 24/7/365 management and monitoring of virtualized infrastructure• 99.95% availability Service Level Agreement (per month / per VM)
Reporting - Customer management portal: compute resources on demand
Fully Managed Infrastructure-as-a-Service (Production)
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Fully Managed IaaS- SAP Integration
• Integrated SAP Cloud Operations• Assigned Service Delivery Manager• SAP Certified in Cloud Services• SAP Partner
Built on Vblock Cloud Architecture
• SAP 24/7 Production Basis Services• SAP Infrastructure Services• SAP Advanced Monitoring• SAP Project Services (Flex labor)
Service Options
• Simple User Tiers for SAP Monitoring• Server and Landscape Based Fees• SAP Production Service Tiers• (by environment complexity & change rate)
Predictable Costs
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Fully-Managed Recovery-as-a-Service
TapeOnline/ DiskBackup
SANSnapshot
SANReplication
ServerReplication
RPO
RTO
App Tiers
<2 hrs
4 – 6 hrs
Tier 1-2
~0 – 15 min
4 – 6 hrs
Tier 1-2
~0 min
15 min – 4 hr
Tier 1
24 hrs
24 hrs
Tier 1-3
The Recover2Cloudsm Portfolio
SunGard Supports More Data Movers
to Cloud than Other Providers
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Available Now
Available in Limited Availability Now
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Deep expertise in managing recovery and production ofheterogeneous environments
Managed Multi-site Availability and Recovery to Cloud
Interconnection of hybrid environments
Fully Managed Platform for production and recoveredapplications
Service-rich solution integrating critical managed services
Hosted in SunGard’s Premier Data Centers
Strict change control process managed within customer cloudenvironment
SunGard Cloud Differentiators
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Why SunGard?
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Why SunGard?
Proven Track Record A decade of managed service experience informed by
three decades of being one of the world’s leading DRproviders
Providing managed services, disaster recoveryservices, information availability consulting servicesand business continuity management software toover 9,0000 customers
We offer a complete set of availability services
People & Processes
Over 3,000 Information expertsworldwide
24/7 technical centers of excellence
Crisis management process
Integrated customer support throughour Service Desk, Monitoring ServicesOperations and Crisis ManagementTeam
Infrastructure & Operations
More than 80 facilities world wide
5 million+ square feet of global opsspace
50+ Workgroup Recovery locationsworld wide
Operational excellence /best practicesbacked by ITILv3 service-centricmodel, SSAE 16 Type II & ISO 20000-1certification and facilities built tosupport regulatory requirements ofPCI DSS, HIPAA, & FISMA/NIST
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Can the Cloud Solve Your Business Challenges?
For More Information….
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Visit our website at www.sungardas.com
Existing Customers• Call your SunGard Account
Executive
Prospective Customers• Contact a SunGard Specialist
888-810-4505
www.sungardas.com
THANK YOU
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