Sunday's Project - University Of Nigeria Nsukka
Transcript of Sunday's Project - University Of Nigeria Nsukka
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TITLE PAGE
UNIVERSITY OF NIGERIA ENUGU CAMPUS FACULTY OF BUSINESS ADMINISTRATION
DEPARTMENT OF MANAGEMENT
A COMPARATIVE STUDY OF THE LEADERSHIP STYLE OF EXPATRIATE AND NIGERIAN MANAGERS:
(A CASE STUDY OF OIL COMPANIES IN NIGERIA)
BY
OGBAJE SUNDAY O PG/MBA/09/53792
A THESIS SUBMITTED TO THE DEPARTMENT OF MANAGEMENT, IN PARTIAL FULFILLMENT OF REQUIREMENTS FOR THE AWARD OF MASTER OF BUSINESS ADMINISTRATION
(MBA) DEGREE IN MANAGEMENT
NOVEMBER, 2011.
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CERTIFICATION
This is to certify that this research project titled: A
Comparative study of the Leadership Style of Expatriate and
Nigerian Managers: (A Case Study of Oil Companies in Nigeria),
written and presented by Ogbaje Sunday has been found worthy to
be accepted in partial fulfillment for the award of Masters Degree in
Business Administration in the Department of Management
University of Nigeria, Enugu Campus.
_______________________ _______________ Dr. E.K. Agbaeze Date Project Supervisor _______________________ __________________ Date Head of Department ______________________ _________________ External Examiner Date
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DEDICATION
This work is dedicated to God Almighty who gives knowledge and
wisdom to all me.
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ACKNOWLEDGEMENT
Life is made more meaningful by interpersonal relationship.
This truism underscores the fact that no man is totally an isolated
entity. The last and most noble achievements many great men has
achieved had always been done in an atmosphere filled with
genuine love and understanding. Therefore, the successful
production of this work was a result of such enabling and
encouraging sorority.
My first note of appreciation goes to God Almighty whose
bountiful love and paternal care guided me throughout the writing
and compilation of this work. To Him be Glory in all ages Amen.
And also sincere gratitude goes to my parent Mr and Mrs D.A.
Ogbaje for the financial, moral, emotional and spiritual support.
I must not fail to acknowledge these very persons; Dr and Mrs
G.F.Abah, Iyke Obasi, Victor Igwe for their concern,care and
contribution.
My sincere gratitude also goes to the Dean of the Faculty of
Business Administration Prof. U.J.F. Ewurum, Dr. C. Ezigbo Head
Department of Management and Dr. V.A. Onodugo.
A very special and warmest gratitude goes to my able
supervisor, Dr E.K. Agbaeze, for his assistance, his free sharing of
his wealth of experience, and careful reading of every detail
throughout the process this research work despite his workload.
OGBAJE SUNDAY .O
PG/MBA/09/53792
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ABSTRACT
The study investigated the practice of leadership style among
expatriate and Nigerian managers comparatively from the oil sector in
Nigeria. The sample size for this work was 199 respondents randomly
selected. Questionnaires prepared in three sets were administered.
The first set administered to all the selected respondents irrespective
of their levels of education and management hierarchy. The second set
was directed to managers at middle level, while the third set was
administered to highly educated managers, so to say. There were three
research questions and three hypotheses in this research work. Z-test
and chi-square were the statistical tools used in analyzing the
research questions and the hypotheses. The result showed that there
is significant difference between the proportion of expatriate managers
who practice autocratic leadership style and the proportion of Nigerian
managers who practice autocratic leadership styles. It also showed
that middle level-expatriate managers are less autocratic than their
Nigerian counterparts. That, there is no significant difference between
the proportion of highly educated Nigerian managers who practice
democratic leadership style. The major determinant of these
significant differences could be seen to be cultural variable. Lastly,
education seemed to be the dictator of the lack of significant difference
between the proportion of highly educated Nigerian and expatriate
managers that practice democratic leadership style. Based on the
above findings, some recommendations were made and the work has
implications for both expatriate managers and their Nigeria
counterparts and suggestion for further studies were made.
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TABLE OF CONTENTS Pages Title Page - - - - - - - - - i Certification - - - - - - - - - ii Dedication - - - - - - - - - iii Acknowledgement - - - - - - - - iv Abstract - - - - - - - - - - v Table of Contents - - - - - - - - vi List of Tables - - - - - - - - - List of Figures - - - - - - - - - CHAPTER ONE 1.1 Background of the Study - - - - - - 1 1.2 Statement of the Problem - - - - - - 6 1.3 Objective of the Study - - - - - - 6 1.4 Research Questions - - - - - - - 7 1.5 The hypotheses of the Study - - - - - 8 1.6 Significance of the Study - - - - - - 8 1.7 Scope of the Study and Limitation of the Study - - 9 1.8 Definition of Terms - - - - - - - 9 References - - - - - - - - - 11 CHAPTER TWO 2.1 Leadership - - - - - - - - 12 2.3 Leadership Theory and Research - - - - 16 2.4 Styles of Leadership - - - - - - - 23 2.5 Employee Job Satisfaction - - - - - 34 2.6 Managerial Ability - - - - - - - 36 2.7 Leadership Styles of Male and Female Managers - 37 2.8 Summary - - - - - - - - - 43 References - - - - - - - - - 44 CHAPTER THREE 3.1 Research Design - - - - - - - 45 3.2 Area of Study - - - - - - - - 46 3.3 Population - - - - - - - - 46 3.4 Sampling and Sampling Techniques - - - - 46
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3.5 Instrument for Data Collection - - - - - 46 3.6 Validation of the Instrument - - - - - 47 3.7 Reliability of the Instrument - - - - - 47 3.8 Procedure for Data Collection - - - - - 48 3.9 Method of Data Analysis - - - - - - 48 References - - - - - - - - - 50 CHAPTER FOUR 4.1 Analysis and Tabulation of Data - - - - 51 4.2 Hypothesis Testing - - - - - - - 61 4.2.1 Statement of hypothesis One - - - - 61 4.2.2 Research Question One - - - - - 62 4.2.3 Statistical Presentation - - - - - 62 4.2.4 Statement of Hypothesis Two - - - - 64 4.2.5 Research Question Two - - - - - 64 4.2.6 Statistical Presentation - - - - - 65 4.2.7 Statement of Hypothesis Three - - - - 66 4.2.8 Research Question Three - - - - - 66 4.2.9 Statistical Presentation - - - - - 67 4.3 Summary - - - - - - - - - 69 References - - - - - - - - - 70 CHAPTER FIVE 5.1 Research Findings - - - - - - - 71 5.2 Conclusion - - - - - - - - 74 5.3 Recommendations - - - - - - - 75 5.4 Suggestions for Further Studies - - - - 77 Appendix I - - - - - - - - - 78 Appendix II - - - - - - - - - 79 Appendix III - - - - - - - - - 80 Appendix IV - - - - - - - - - 81 Appendix V - - - - - - - - - 82 Bibliography - - - - - - - - - 85
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LIST OF TABLES
Table 4.1: Sex Respondents - - - - - - 51
Table 4.2: Nationality of Respondents - - - - 51
Table 4.3: Positions of the Respondents - - - - 52
Table 4.4: Qualification of the Respondents - - - 53
Table 4.5: Respondents span of Control - - - - 53
Table 4.6 Reprimanding Subordinates - - - - 54
Table 4.7 Type of Control - - - - - - - 55
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LIST OF FIGURES
Figure 1: Shows Likert’s Four Basic Leadership Styles or
Management Systems from Heavily Autocratic to Heavily
Democratic - - - - - - - 28
Figure 2: Argyris’s Immaturity – Maturity Continuum - 30
Figure 3: Concern for Production - - - - - 32
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CHAPTER ONE
1.1 Background of the Study
Leadership is an art. It is a secular subject which is necessary
for both expatriate and Nigerian managers to understand. Without
the knowledge and skills of leadership your company organization
is going nowhere.
Whenever there is a good leader, you will notice a great deal of
development and you will notice prosperity. The absence of
leadership can be seen clearly in the two worlds. You will notice the
absence of leaders in the spiritual or church world. When there is
lack of good leadership in the organization or secular world, you will
notice poverty, lack of development of the organization, lack of
knowledge coming due to none teaching from those expected to
impact the knowledge.
Directing the human resources of an organization to achieve
organizational goals could be the most difficult functions of
management. In big organizations like Shell and Elf, different
people from all walk of life come together to make use of the
physical resources to achieve the companies plans. The fact that no
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two human beings are the same makes leadership functions very
complex.
The leader as a human being comes into the organization with
a different aspiration, temperament and intellectuality. The way he
plays his role determines how other people perceive him. Leadership
has been subjected to many definitions. This means that there is no
general opinion regarding how the term “leadership” should be
defined. This lack of opinion is not really, an outcome of lack of
assets.
Many years of studies and researches have led to series of
theories and models. Supporting this, Nwachukwu (1998) states
that “many studies have been built-up creating more confusions”.
He also cited another scholar who shares the same view with
McCall, Jr., who states that “the growing mountain of research data
has produced an impressive mass of contradiction”.
There are almost as many definitions of leadership as there
are researchers who have studies the topic (and over 3000 empirical
studies of leadership have been carried out)” cited in Feldman and
Aronold (1983). Wexley and Yukl (1980) equally hold that,
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“During the last few decades, hundreds of laboratories and field studies have been conducted to learn about the nature of leadership in organization. Most of the early studies of leadership were attempts to identify unique traits that are characteristic of successful leaders but not unsuccessful leaders or non-leaders”.
However, Nwachukwu in his book defines leadership as “a
social influencing process for attainment of goals”. He cited other
scholars-Alam and Robert who defined leadership as a process
where one person (or group of persons) exert(s) social influence over
the members of a group. Elaborating on this, he states further that
“a leader is the most influential person in an organization who
provides direction, guides group activities and ensures that group
objectives are attained”. A good leader, therefore, should be able to
persuade others to move willingly and interestingly towards the
achievement of group goals or objectives.
Bernard (1983) cited in Adag and Brief (1981) defined
leadership “as the ability of one person to influence the behavior of
another”. It is, therefore noteworthy to mention that the concept of
leadership involves the concept of influence that induces any
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attempt directed at influencing the behavior of others for goals that
may or may not coincide with those of the organization.
This led us to realize that in any typical organization,
leadership exists in two forms-formal and informal. Somebody who
is elected, appointed or nominated to a position of authority is said
to exercise formal leadership. While informal leadership is exerted
by a person who emerges as influential over others as a result of
possessing special skills of resources which others do not have.
The influence a leader has helps him in obtaining and
maintaining a high level of employee-test motivation and willingness
to implement decisions. In addition to inducing subordinates,
leaders in organizations usually perform very many other important
functions. Such functions as ensuring the efficient organization of
the group to perform its tasks in the most desirable way, ensuring
that workers receive essential instruction and information, proper
and immediate conflict management among subordinates, and
maintenance of group cohesion and team work.
Leadership style indicates the pattern of leadership behaviour
that characterizes a certain leader. Rue and Byers (1983) comment
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that studies conducted in the 1970’s by Kurt Levin, Ronald Hippit,
and Ralph K White concentrated on the manner or style of
leadership, these studies identified three basic leadership styles,
autocratic, Laissez-faire and democratic”. Generally, the democratic
leader guides and encourages the group to make and participate in
making decision. A lassiez-faire leader allows individuals to make all
decisions. And an autocratic leader makes all decisions for the
group. The choice of a leadership style can be said to be determined
by many factors which are leader’s motivational structure, that is,
whether he or she is primarily motivated by talk accomplishment,
by good inter-personal relationship, or cultural and educational
orientation.
Then it is against this background described that the
researcher wants to write to write on leadership styles of expatriate
and Nigerian managers, a case study of two companies in Nigeria.
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1.2 Statement of the Problem
Tuckman (1998) emphasized that the problem of the study
should be stated clearly and unambiguously usually in a question
form. So, the researcher while handling the topic which is the
comparative study of the practice of leadership styles of expatriate
and Nigerian managers to be the following problems:
1. If there is any significant difference in the practice of
leadership between the expatriates and Nigerian managers?
2. If there is difference between the percentage of educated
Nigerian managers and percentage of educated expatriate
managers who practice democratic leadership?
3. If there is, is the difference significant?
4. Are middle level expatriate managers more autocratic than
their Nigerian counterparts?
1.3 The Objective of the Study
1. To investigate comparatively, the practice of leadership styles
among expatriates and Nigerian managers.
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2. To determine whether there is no significant difference
between the percentage of educated Nigerian managers and
the percentage of educated expatriate managers who practice
democratic leadership style.
3. To determine whether the middle expatriate managers are
more autocratic than their indigenous counterparts.
1.4 Research Questions
The research questions needed to be answered in this research
so as to give the study necessary focus are as follows:
1. That any significant difference exists between the practice of
leadership among expatriates and Nigerian managers.
2. That any difference between the percentage of educated
Nigerian managers and the percentage of educated expatriate
managers who practice democratic leadership style.
3. That there are middle level expatriate managers more
autocratic than their Nigerian counterparts.
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1.5 The Hypotheses of the Study
The following null hypotheses are formulated to guide this
study.
1. There is no significant difference in the practice of leadership
between expatriate and Nigerian managers.
2. There is no significant difference between the educated
Nigerian managers who practice democratic leadership style
and the percentage of educated expatriate managers, who
practice democratic leadership style:
3. Middle level expatriate managers are more autocratic than
their indigenous Nigerian counterparts.
1.6 Significance of the Study
This study will be useful to both private and public
organizations in the oil sector of the economy. The study will also be
useful to students of management and those who provide
information in organization like Shell and Agip Companies, in
making sound policy decisions.
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1.7 Scope of the Study and Limitation of the Study
This study is aimed at investigating the practice of leadership
styles among expatriates and Nigeria managers in selected oil
companies like Shell and Elf.
A major area of limitation was the attitude of respondents,
most of which were non-chalant, non co-co-operative, and ignorant
about the subject oft the study.
Finally, this study was also constrained in terms of time,
money and logistics, and of which none came cheap.
1.9 Definition of Terms
For the purpose of ensuring a better understating of the study,
a clarification of some terms used in the study is provided as
follows:
1. Autocratic Leadership: Leadership approach that is practiced
by any leader who makes most of all the decision for a group
and has little concern for the human relationship of his
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employees. The leader’s concern is only with task at hand,
high task, one person oriented leader.
2. Democratic Leadership: Leadership approach in which the
leader guides and encourages individuals within the group to
make decisions. The leaders concern is not only with task at
hand, but also with employees welfare, high-task, high person-
oriented.
3. Expatriates: Any person who is of foreign origin irrespective of
nationality.
4. Higher Education: The level of education in which one earns
a first degree certificate and above.
5. Influence: The ability of a person to alter the behaviour of
another person.
6. Laissez-Faire Leadership: Leadership approach in which the
leader allows the organization to make all decisions. The
leader is low-tasked and low person-oriented
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REFERENCES
Aldag, R.J and Brief, A.P (1981); Managing Organization Behaviour U.S.A West Publishing Company.
Bernard (1983); Analysis of Good Leaders, Hope publication Ibadan.
Feldman, P.C. and Arnold, H.J (1983); Managing Individuals and
Group Behaviour in Organization Singapore Mc-Graw-Hill Book Coy.
Nwachukwu, C.C (1988); Management Theory and Practice Nigeria:
Fep Publishers Ltd. Reie, I.W and Byars, L.L (1983); Management: Theory and
Application 3rd ed. Illinois: Richard D. Irwin Inc. Tuckman (1998); The Role of Leadership, Oxford Press.
Wexley, K.N and Yukl, G.A (1980) Organizational Behaviour and Industrial Psychology Reading with commentary, Oxford University Press.
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CHAPTER TWO
LITERATURE REVIEW
2.1 Leadership
The great importance attached to leaders in all kinds of group
action suggests a good reason for the considerable volume of theory
and research that have been conducted in management Kont
(1999). As a concept, leadership involves a complex set of
interpersonal interaction. It is a catalyst that binds together all the
organizations and subordinates efforts. Undoubtedly effective
leadership is one of the most dynamic elements of organizational
life as it influences followers to high level of organizational
performance. In effect, the degree to which an organization is able
to achieve its goals, depend upon the quality of managerial
leadership, Oreshi (1986).
There are as many definitions of leadership as there are
researchers on the subject. This even becomes more complex when
it is realized that there is no single generally accepted definition of
the concept. However, many researchers have gone beyond mere
definitions. They have critically analyzed the concept and have
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come up with theories broadly speaking can be placed in three main
classes viz: traditional, behavioural and situational Oreshi, (1986)
Behavioural scientists have researched deeply into styles of
leadership and its attendant effects on employee job satisfaction.
This phenomenon had continued to pose some questions among
management practitioners and scholars. As a result, practitioners
and writers have involved themselves in a search for one universal
“best” style of leadership, which will be applicable in all situations.
However, the evidence to data holds that there is no single all-
purpose style or leadership that is generally acceptable and
applicable in all situations.
In this chapter, a review of the works of various authors and
researchers on leadership is made.
Leadership is one of the topics that have probably been most
studies and written about than any other topic in organization
behavior, but yet, there is no clear consensus regarding exactly
what leadership is and how the term should be defined. There are
as many definitions of leadership as there researchers who have
studied the topic. Stogdill, (2000); House and Bertz, (1999), in its
simplest sense, leadership could be defined as the act of leading.
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This definition has led to identification of four basic elements in the
relationship.
a. The leader characteristics, ability and resource is relevant to
goal attainment. Hollander and Julian, (1982).
b. The followers who also have relevant abilities, personality
characteristics and resources.
c. The situation within the relationship occurs.
d. The task with which the interacting individuals are confronted.
Definitions of leadership usually have a common denominator,
the assumption that it is a group phenomenon. Janda, (1960).
Specifically, Stogdill has stated that “leadership” is the process of
influencing group activities toward goal setting and goal
achievement. Louis (1994) defined leadership as the work a
manager performs to cause people to take effective action. He noted
five main activities that are associated with management leading.
These are:-
1. Management Communication: The work a manager performs
to create understanding
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2. Management Decision Making: The work a manager
performs to arrive at conclusions and judgments.
3. Motivations: The work a manager performs to inspire and
encourage people to take required action.
4. Selection: The work a manager performs to choose people for
positions in an organization.
5. Developing People: The work a manager performs, to help
people improve their knowledge, attitudes and skills.
Nwachukwu (1998) defined leadership as a social influencing
process for the attainment of goals. A leader is the most influential
person in an organization who provides direction, guides group
activities and ensures that group objectives are attained. The
function of leadership pervades all organizations. A good leader
therefore is one who is capable of persuading others to move
organization and the individual so that the degree of satisfaction of
both is maximized.
Whatever the definition, researches and observations indicate
that leadership is a process of influence. It is concerned with the
means by which one person induces others to behave or not to
behave in a certain manner. Leadership role is a group important
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role that managers should play in life of the commercial banking
industries.
2.3 LEADERSHIP THEORIES AND RESEARCH
The importance of leadership to group action and
organizational success probably suggests why a considerable
volume of theories and research of it has come into being since the
World War II. An investigation has revealed continuous increase of
research on this concept since 1930 to date (Koontz, O’Donnel,
1986).
Studies on leadership have usually fallen under one of the
three general heading: trait theory, behavioural theories and
contingency model. Each of these seems to contain some elements
of truth but has always in the final analyses failed to explain
enough of the difference between effective and ineffective leadership
to be generally useful in a variety of situations (Handy, 1983). The
following pages will attempts to discuss and review these theories
Trait Theory
The trait theory rests in the assumption that the individual is
more important than the situation; that there are certain
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distinguishing characteristics or traits, which differentiate
successful from unsuccessful leaders.
Bird (1990) examined exhaustively the research on leader
traits conducted up to 1990, to determine the University of Trait,
revealed in individual studies. He found that only about five percent
of the “discovered leadership traits” were common to four or more
investigations. Similar results were yield in the study by Stogdill
(2000) which revealed that only the traits of intelligence,
scholarship, dependability and responsibility differentiate between
leaders and non leaders. Gliselli (2001) and his associates suggest
the intelligence, supervisory ability, initiative self assurance, and
individual are significantly related to both a managers level and
rating of their performance.
Other studies mention that successful leaders appear to have
good health, have above average height, or well below it, courageous
decisive and energetic (Baridam, 1999).
In general, the study of trait has not been a very fruitful
approach to explaining leadership. Not all leaders possess all the
traits and many non-leaders may possess mot or all of them. Also
the trait approach gives no guide to how much, of any trait a person
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should have. Furthermore, there is no uniformity among the
research in identifying the traits of leaders. As a psychologist,
Eugene E. Jenning rightly puts it, research has produced such a
variegated list of traits presumably to describe leadership that for
all practical purposes it describe nothing. Approximately fifty years
of studying have failed to produce one personality trait or set of
qualities that can be used to discriminate between leaders and non-
leaders.
Behavioural
The behavioural approach of the study leadership believes that
leaders may be best characterized by bahaviour pattern rather than
by individual traits. Unlike the trait approach that attempts to
explain leadership on the basis of what leaders are, the behavior
theories attempt to explain leadership on the basis of what leaders
do.
There are three main schools of research identified with the
above theatrical orientation. They will be discussed briefly and the
major substantive problems will also review.
Bales’ research at Harvard has emphasized that leadership
behavior may be performed by any group member yet early in the
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life of a group, certain persons engage in such behavior to a greater
degree than others, Bales and Slater, (1995). By means of a detailed
observation system Bales observed the behaviour of newly, formed
laboratory groups and discovered what the felt were three facets of
leadership behaviour; activity, task ability, and like ability (Scott
and Mitchell, (1986) Bales (1993) posited that the individual who is
both the best ideal person and the best liked number is the best
leader (i.e. has better performance).
Shartle, et al (1992) at Ohio State University took a different
approach. Their studies identified two relatively independent
dimensions of behavior along which leaders differ. One of these is
consideration, that is, any action, which the leader takes to perceive
the human needs of subordinates and to support subordinates in
their own attempt to satisfy their needs. This may involve the
establishment of mutual trust, rapport and communication with
subordinates.
The second cluster is initiation of structure which is a variety
of actions taken by the leader to “get the work out”. Such actions
may involve organizing, defining relationships, setting goals,
emphasizing dead lines, giving directions, and so on.
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The third school or research includes the work of Likert and
his colleagues at Michigan and is similar to that of the Ohio State
group. They identified two main categories of leader behavior- job
centered and employee-centered. According to them, employee-
supervisors and managers tend to have higher productivity. The
relationship between these two dimensions of leader behaviour and
subordinate performance or productivity cannot be summed up so
easily. (Organ and Hammer, (1998). Korman (1996) found no
accurate way to predict group performance from measures of leader
consideration and initiating structure. The extent to which these
leader behaviours, affect subordinate performance is either
(a) negligible or
(b) very much dependent on the situation (a statement which, in
itself tells us little). Korman 1996, cited in Organ and
Hummer, (1982).
It is reasonable to believe that no organization can achieve
high consideration at the expense of initiating structure in long run,
neither can it achieve high structure at the expense of
consideration. Intuitively therefore, one would regard the high
consideration-high structure combination as the optimal blend of
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leader behavior. The above assumptions formed the basis of the
managerial grid, a management development programme that
Robert Blake and Jane Mouton (2004) developed (Baridam (1999).
Contingency Model
The first situational theory to be advanced was the
contingency model of leader effectiveness, developed by Fre E.
Fiedler and associates at the University of Illinois and the University
of Washington. This model suggests that an effective leader must
match his style with the demands of the situation. Leadership style
as defined in the model is the extent to which a manager is “task-
oriented” versus “relationship (again, corresponding roughly to
initiating structure and consideration), task oriented versus
relationship styles are measured by means of the least preferred co-
worker scores (LPC). A leader who describes in favourable terms,
the co-workers with whom he has been least able to work is
“relationship oriented, while one whose least preferred co-workers
are described critically is “task-oriented”.
Situational favourableness, according to fielder, is the extent
to which the situation itself provides that leader with power and
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influence over the behavior of subordinates. Specifically, situation
favourableness depends upon whether:
1. The leader was liked trusted by the group.
2. The task to be performed was clear laid down and well defined
3. The power of the leader in the respect to the group is high that
is the reward and punish that had organizational backing.
After looking at leadership situations in different field and
laboratory setting he came up with following conclusions.
1. Task oriented leaders perform best in situations that are very
favourable or unfavorable; while relationship-oriented leaders
perform best in situations of intermediate favourableness.
2. Neither formal leadership training nor leadership experience
contributes greatly to effectiveness in the leadership role.
Because of the difficulty in changing the leaders’ behaviour,
leadership effectiveness can best be improved by changing the
favourableness of the situation.
There have been a number of criticisms of the contingency
model. Critics of the model contend that the LPC measure remains
something of a mystery. Little evidence exists that it accurately
reflects a person’s predisposition towards any particular leadership
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style, either in terms of participativeness or initiating structure and
consideration levels (Organ and Hammer, (1982). Other critics have
dealt with methods logical concerns (Foa et al. (1991), and
alternative interpretations of the favourability dimension ‘O’ Brien,
(1999). The critic argue that Fielder used inappropriate statistical
analysis to support his proposition and the sample sizes employed
for any given test of the theory were usually small, and the
differences obtained were often statistically insignificant. The critics
further argued that laboratory studies designed to test the theory
provide little or no support for the validity of the model (Baridam
(1999).
In conclusion, the contingency approach to leadership is
useful. Apart from any thing else, it is good to be reminded of the
situations on which a structuring style is effective (Handy, 1983).
However, its usefulness for the practices of management is limited
until more is known about the LPC measures.
2.4 STYLES OF LEADERSHIP
A review of leadership as a subject readily reveals the difficulty
involved in separating theories of leadership from leadership styles
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Pollar, (1993). They are interrelated and interwoven in each other.
Most researchers have concentrated on behavior of leaders in their
assumption that ability to lead and willingness to follow are based
on leadership styles.
Different styles of leadership will be extensively discussed. The
most common leadership styles are autocratic, democratic and
laissez-faire.
Styles Based on use of Authority
Some earlier explanations of leadership styles classified them
on the basis of how leaders use their authority. Koontz ‘O’ Donnel,
(1986). Leader, were seen as applying three basic styles. The
autocratic leader was seen as one who commands and expects
compliance. Who is dogmatic and positive and who leads by ability
to withhold and give rewards and punishment. The democratic or
participated leader consults with subordinates on proposed action
and decisions and encourages participation from them. This type of
leader was perceived to be on a spectrum ranging from the person
who does not take action without subordinates before doing so.
The third type of leader uses his or her power very little, if at
all, giving subordinates a high degree of independence or “free rein”
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in their operations. Such leaders depend largely on subordinates to
set their own goals and the means on achieving them. They perceive
their role as one facilitating the operations of followers by
furnishing them information and acting primarily as a contact or
interface with group’s external environment.
There are a number of variations from this simple
classification of leadership styles. Some autocratic leaders are seen
as “benevolent autocrats”. Although they listen considerably to their
followers, opinions before making a decision, the decision is their
own. They may be willing to hear and consider subordinates idea
and concerns, but when a decision is to be made they may be more
autocratic then benevolent. A variation of participate leader is the
person who is supportive leaders in this category may look upon
their task as not only consulting with followers and considering
carefully their opinions but also all they can be support
subordinates in accomplishing their duties. As will be seen below,
this is the cornerstone of Likerts approach to leadership and
management.
Those who subscribe to these three styles of leadership are
likely to recognize that the use of any style depends on the
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situation. A manager may be highly autocratic in an emergency, one
can hardly imagine a fire chief meeting with his crew to considerate
the best way of fighting a fighting a fire. Managers may also be
autocratic when alone the answer has certain questions.
A leader may gain considerable knowledge and a better
commitment on the part of a person involved by consulting with
subordinate.
Likert’s System of Management
Rensis Likerts (1997) and his associates at the university of
Michigan developed certain concepts and approaches of importance
to understanding leadership behavior. He is a proponent of
participative management and is oriented to subordinates relying
on communication to keep all parties working as a unit. All
members of the group, including the manager or leader adopt a
supportive relationship in which they feel a genuine common
interest in terms of needs, value, aspirations, goals and
expectations, since it appeals to human motivation. Likert see this
approach as the most effective way to lead a group.
A guideline for research and for clarification of his concept,
Likert postulated four system of management.
36
System 1: management is described as “exploitative authoritative”.
These managers are highly autocratic. They have little trust in
subordinates, motivate people through fear and punishment with
occasional rewards, engage in downward communication, and limit
decision making to the top and display similar characteristics.
System 2: Management is called “benevolent – authoritative”. These
managers have a condescending confidence and trust in
subordinates, motivate with rewards and some fear as punishment
permits, some upward communication, solicit some ideas and
opinions from subordinates and allow some delegation of decision
making but with close policy control.
System 3: Management is referred to as “consultative”. These
managers have substantial but not complete confidence and trust
in subordinates, usually try to make constructive use of
subordinate’s ideas and occasional punishment. Engage in
communication flow both down and up, make broad policies and
general decisions at the top and act consultatively with the other
ways.
Likert Saw System 4: Management as the most participative of all
and referred to it as “participative groups”. System 4 managers have
37
complete trust in subordinates. Always get ideas and opinions from
subordinates and constructively use them. They give economic
rewards on the basis of group participation and involvement in
such areas as setting goals and appraising progress towards goals,
engage in much communication both down and up an with peer,
engage decision making throughout the organization and otherwise
operate with themselves and their subordinates as a group.
Figure 1: Shows Likert’s Four Basic Leadership Styles or
Management Systems from Heavily Autocratic to Heavily
Democratic
Leadership
variable
System 1
(exploitative
autocratic)
System 2
(benevolent/a
utocratic)
System
(consultative
democratic)
System
(participative
democratic )
Degree to which
superior has
confidence and
trust in the
subordinates
No confidence
and trust
Very little
confidence and
trust
Substantial
confidence and
trust
Complete
confidence and
trust
Degree to which
subordinates
feel important to
job matters with
their superior
None of all Very little A good deal Feels
completely free
Degree to which
superior
subordinates and
opinions in the
solution of job
problem
Seldom uses
subordinates
ideas and
opinions
Sometimes
uses
subordinates
ideas and
opinions
Usually get
subordinates
ideas and
opinions and
tries to use them
constructively
Always gets
subordinates
ideas and
opinions and
always tries to
use them
constructively
38
Adapted from: Rensis Likert, The Human Organization (New York:
McGraw-Hill Book Company, (1987),
In general, Likert found that those managers who applied the
system 4 approach to their operations had greatest success as
leader. Moreover, he found that departments and organizations
managed by system 4 approach were most effective setting goals
and achieving them, and were generally more productive. He
described this mainly to the extent of participative in management
and the extent to which, the practice of supportive relations is
maintained.
Argyris Immaturity – Maturity Continuum Similar in some
respect to Likert system of management is the immaturity –
maturity continuum model of Chris Argyris (1997) of Yale and
Harad. His research has been focused primarily on the problem of
co-existence of individual and organizational needs. He agrees with
other behavioural scientists that people have strong self-
actualization needs, leaves the employee feeling submissive and
dependent. Argyris asserts that the operational techniques
employed in large-scale enterprises often ignore the social and
egoistic needs of the employee, paired with this assumption is the
39
second that maintain the ability of one motivate another. Having
what Argyris call “psychological energy” subordinates will attach top
priority to satisfaction of their own needs. The greater the disparity
between individual needs and organization, the more an employee is
like to reflect dissatisfaction, apathy, conflict, tension and
subversion. In this concept, the techniques of achieving motivation
would involve offering job challenge and opportunity to employees
who may need training to take advantage of changed environment.
From this point Argyris argues that the effective leader or
manager will help people move from a set of immaturity or
dependence to a state of maturity. His position is that if an
organization does not provide people with opportunities for maturity
and for being treated like mature individuals, they will become
frustrated and anxious and will act inconsistently with
organizational goals.
40
Figure 2: ARGYRIS’S IMMATURITY – MATURITY CONTINUUM
Immaturity Characteristics Maturity Characteristics
Passivity - Activity
Dependence - Independence
Capable of behaving - Capable of behaving
In few ways - In many ways
Shallow interests - Deep interest
Short-term perspective - Long-term perspective
Subordinate position - Subordinate position
Lack of self-awareness - Self-awareness and control
Source: Management: A System and Contingency Analysis of
Managerial Function (Mcgraw-Hill, Kogakusha, 1987).
The Managerial Grid
The managerial grid was developed by Robert Blake and Jane
Mouton (2004). Blake and Mouton expressed leadership style in
terms of concern for people and concern for production
corresponding roughly to consideration and initiating structure.
Concern for each can be represented as varying from (very low) to 9
(very high) (see figure 3) A 1, 9 leader place more emphasis on
people and little on production; a 9, 1 leader is more concerned
with production at the expense of feelings of subordinates. A 5, 5
leader is more of a compromiser. This is because he places
moderate emphasis on both people and production. The 9, 9 leader
places maximum emphasis on both production and people. Such a
41
leader prefers freedom of choices to enforced compliance, active
participation in problem solving and decision making over
unilateral action, and set direction guided by goal setting over
external control (Williams, 1988). A 1, 1 leader places low emphasis
on people and production. The impoverished (1, 1) leader style
might well be associated with high group performance and
satisfaction provided that the members of the group were ‘mature’
(for example, experienced and competent achievement-oriented
deriving intrinsic gratification from interesting jobs) (Organ and
Hammer, 1982). Heresy and Blanchard’s lie cycle theory of
leadership (1992) suggest that, with such a group, the low profile
leadership is the appropriate one.
Figure 3: CONCERN FOR PRODUCTION
9
8
7
6
5
4
3
2
1
Country club management (1,9)
production is incident to lack of
conflict and “Good fellowship”
Team Management (9,9)
production is from integrated of
task and human requirement
Dampened pendulum (5,5)
(middle of the road) push for
production but don’t go all out.
Give some but not all: “be fair
But firm
Impoverished management (1,1) effective
production is unobtainable because people
are lazy, apathetic and indifferent.
Relationships are different to achieve
because (human nature being what it is)
Conflict is inevitable
Task management (9, 1) Men are
a commodity just as machines. A
manager’s responsibility is to
plan, direct and control the work
of those subordinate to him.
42
1 2 3 4 5 6 7 8 9
Source: From Blake, R. and Mouton, J. (2004), The Managerial
Grid, Gulf.
Although there are some minor disagreements about specific
behaviours, the three groups of researchers seem to agree that
there are two styles of leadership. Task orientation and
interpersonal orientation.
There are however, two major problems with the behavior
approach. First, the different schools of thought have used different
source to assess the leader behavior, leader, member, and
observers. Some investigators have found that there is little
agreement among different raters of an individual’s behavior (Scott
and Mitchell, 1986). Therefore, it is hard to tell whether it is more
important to know what the leader thinks he or she is doing, how
the members perceive his behavior and how non-participating
observers categories his act (Mitchell, 1986)
The second limitation of the behvaioural approach is the lack
of agreement about what sort of style is most effect (Korman’s
1998). No one seems to know whether being interpersonally
oriented or task-oriented is related to the notion that the 9,9 blend
43
represents the ultimate leadership style for which every manager
should strive (Baridam, 1999).
2.5 EMPLOYEE JOB SATISFACTION
Since the pioneering efforts of Happock (1995) and House
(1985) Research and theory on the correlates of job satisfaction
have multiplied
Job satisfaction could be defined as the amount of overall
positive effect (or feeling) that individuals have towards their jobs.
when one says an individual has high satisfaction, we mean that
the individual likes and values the job highly and feels positively
towards it (Feldman, Arnold 1996).
Basically, job satisfaction is largely determined by the
discrepancy between individual expect to get out of their jobs and
what the jobs can usually offer (Locker, 1986). Workers attitude to
their job with the extent to which they are satisfied with their job
and their held favourable attitude towards their jobs or be satisfied
with the jobs if they provide them with rewards or other outcomes
which satisfy their need (Gilmer, Deci, 1977).
44
A large number of studies in job satisfaction are correlational
in nature. We cannot infer from these studies that high outcome
cause satisfaction, only that the two variables are related. Others
prominently the work of Morse and Reimer (1956:42) have
demonstrated a cause relationship between qualities of desired
outcome and job satisfaction. Autonomy and work variety which are
provided by work enlargement has also been advocated of pasts
researches prominently the work of walker (1990) as influencing job
satisfaction.
The index of an employee satisfaction if sometime measured
by the different between the reward people expect and the rewards
which they get. If their ideal expectation is met, they are satisfied. If
the rewards fall short of their expectation they are highly
dissatisfied. In this system, greater rewards produce greater
satisfaction. However, the level of satisfaction is not readily
predictable from the amount of reward; rather it is predicted from
the actual level minus the expected level (Locke 1996, Katzeli 1994).
There is no gain saying that democratic leadership will have
very positive effect on satisfaction of the employees where it is well
applied. For example, people, report higher satisfaction when they
45
have greater opportunity to participate in formulating policies for
their department of organization.
2.6 MANAGERIAL ABILITY
The ability to manage human materials resources effectively
and efficiently to achieve organizational goals is a vital determinant
factor for leadership success or failure.
Griffins (1984) define management as the process of planning
organizing, leading and controlling an organization’s human,
financial, physical and information resources to achieve
organizational goals in an effective and efficient manner.
Stoner (1988) also define management as the process of
planning, organizing, leading and controlling the efforts of
organizational members and use of other organization resource in
order to achieve stated organizational goals.
Therefore, the female leader ability to manage is the extent to
which she can co-ordinate the human and material resources at her
disposal to achieve her leadership goals. The ability is restricted by
the sophistication of operating methods she can employ Bariuam
46
(1989). This in turn is affected by her level of education and work
experience.
There is a widely held belief that female leaders are deficient in
managerial ability. The reason being that female is irrational,
emotional temperamental, Lirtzman et al (1973:83). In this same
respect Olayinl Alice posit that, I thought of the need to have a
woman as the president of this country since they are less corrupt
and straight forward in their dealing, but some people will say that
a woman is too emotional to handle the complex task of the
presidency and again out culture and tradition do not allow women
to be in charge, controlling men, women are weak by nature and
rigid by attitude, which do not make them cope with intricacies of
power and conflict resolution. That people said the rigid nature of
women is bad for leadership (governance). Guardian Sunday
September, 1, 2002. Vol.1 While William (1995) in affirmation states
that there is considerable research evidence to support that fact
that female leaders psychologically are not significantly different
from their male counterpart and that they passes even superior
attributes and skills in some area related to management
effectiveness.
47
2.7 LEADERSHIP STYLES OF MALE AND FEMALE MANAGERS
According to Susan Vinnicombe, Director of the Centre for
Developing Women Business Leaders says that Women do have
different leadership styles from men. As Body shop founder Anita
Roddick says: “run my company according to feminine principles of
caring, making intuitive decisions, not getting hung up on
hierarchy, having a sense of work as being part of your life, not
separate from it; putting your labour where your love is, being
responsible to the world in how you use your profits; recognizing
the bottom line should stay at the bottom”.
The problem with actually mapping these differences is that
the successful male managerial stereotype is so strongly embedded
in organizational life that female managers are pressured to
conform to it, thereby confusing research results. Interest in the
impact of gender on leadership is relatively new. The first studies
were conducted in the US in the early 1970s when male managers
at nine insurance companies were asked to characterize “women in
general” and “successful managers”. Successful managers were
overwhelmingly identified exclusively with male traits. Many similar
studies have been carried out since that time and all have
48
demonstrated that the successful managerial stereotype remains
male.
Women managers’ perceptions of the successful manager are
only slightly less conclusive. Unlike the women managers in the
1970s and 1980s not all female managers today sex-type the
successful manager as male; however, no one, male or female, ever
identifies the successful manager as feminine. Male, and only to a
slightly lesser extent, female managers continue to describe
successful managers as possessing masculine traits, such as self
confidence, competitiveness, decisiveness, aggressiveness and
independence Susan (1999)
Many managers, both male and female, agree that the
differences in management style do exist. Interestingly both
describe women’s differences in positive terms. Yet when
researchers ask managers to describe their own management styles
they usually find no significant differences between genders. Does
this mean no difference exists? No. what these finding reveals is the
extent to which individuals characterize themselves in terms of
dominant managerial values, in this case masculine behavior. At
the same time manager describe themselves in terms that fit with
49
the prevailing rhetoric of good management practice, now strongly
associated with a consultative style and a high level of interpersonal
skills Susan (1999).
Our research shows that many female managers are
uncomfortable with the imposed leadership style and this, in turn
can lead to sever stress. Most senior female managers have no
children, believing that the combination of a career and a family is
untenable. This is in stark contrast to the majority of senior them.
Today’s culture of long working hours is exacerbating the problems.
Many senior women managers are simply voting with their feet, as
Brenda Barnes, President and CEO of Pepsi Cola North America,
did to spend more time her children. This is not an isolated
example. A few years ago the management of Deloitte & Touche in
the US realized that 90% of the women had gone by partnership
time Vinnicombe (1999)
Style Matters
Time after time in management development programmes at
Cranfield, women managers demonstrate their different working
styles. Myers Briggs (1990) noted that male managers consistently
come out predominantly as Traditionalist (a mix of ‘sensing’ and
50
‘judgemental’). In contrast, female managers emerge as significantly
more ‘intuitive’, combined with either ‘thinking’ as visionaries of
‘feeling’ as catalysts. The natural strength of the visionary is being
strategic, while that of the catalyst is fostering higher productivity
by personally motivating people. The problem with letting males
dominate organizations, as we do, that leadership style is narrowly
defined.
Whilst women constitute 41% of the European workforce, they
occupy only 10% of management positions and represent a more
1% of executive board members. Yet a recent survey on the most
admired boards of Britain’s top 100 companies showed that they
have large boards, more women, more executive directors, their
directors have more international experience and are better
educated. This is a powerful business argument for greater diversity
in leadership. Briggs (1998).
According to Andrew (1998), professor of International
Management Development; there is a myth about gender and
leadership capabilities. This holds that women are better tem
players than men; more open and mature in the way they handle
sensitive issues; and more conscious of their impact on others and
51
hence better managers than men. But the myth is false. An
international survey by Cranfield comparing top male and female
managers in the private and public sector clearly showed that
women are no better or worse than men in the practice of
management and leadership. It all depends on the man or women
in question, and the organization for which they work.
Factors Affecting Performance
Gender is a red herring. The factors that do significantly
influence people’s performance, however, are the length of tenure in
the job and organization, the age of the manager and their attitude.
In essence, the longer the manager has been in the job and been
held to account for their performance, the more positive, outward-
looking and mature they are both in attitude and years; and the
more responsible they are to the demands of customers, the better
they are as manager.
Countless studies of men and women at work have highlighted
the difference they display. The question remains, what is the
relevance of such differences to managerial and leadership
performance? Gender is but one demographic and, according to our
survey, not a significant differentiation of performance. However,
52
context the culture of the company, the leadership style of the boss
and the attitude in the office- does play a powerful role. Men and
women occupying comparable jobs but in different organizations
are likely to react differently, not because of difference of
personality, or gender, but because of contextual pressures
Kababase et al (1999)
2.8 SUMMARY
In this chapter, I have made a review of selected past
researches on the concept of leadership. Leadership definitions are
wide and varied, since most writers on the subject have come up
with their own definitions. In its simplest sense, however, it could
be defined as the act of leading. In discussing the roles of identified
leadership 1 and three viz: trait, behavior and contingency model
approach.
Finally, I discussed my leadership styles based on the use of
authority. Here I identified the autocratic style, the democratic style
and the free-rein style. Likerts systems of management, Argyris
Immaturity-maturity continuum and the managerial grid were also
considered necessary.
53
REFERENCES
Akerele, O: (1982), “Tomorrow’s Leadership Style and Training Requirements” Management in Nigeria.
Awujo, A.C. (1997), Elements of Management. Oliverson. Owerri,
Nigeria. Buchele, R.B., (1977), The Management of Business and Public
Organization. USA McGraw-Hill, Inc. Baridam Don. M., (1999), Management and Organization Theory
Fredsbary. Bori, Nigeria. Fiedler, F.C. et al, (1977), Improving Leadership Effectiveness. New
Delhi, John wisely and sons Ghiseli, E.E., (2001), Management Talent, American Psychologist
Vol. 16, No.10 Glimmer, H., Deci E., Industrial and Organizational Psychology New
York, McGraw-Hill Book Company Koontz, H.O’ Dannel, C. (1986), Management: A System and
Contigency Analysis of Management Functions. Kogakudha, McGraw-Hill.
Likert, R., (1997), New Patterns of Management and Human
Organization New York, McGraw-Hill Book Coy. Nwachukwu C.C., (1998), Management: Theory and Practice Africana Fep. Onitsha. Nigeria. Metcalfe, A., (1982), “Leadership: Extrapolating From Theory and
research to Practical Skill Training”, Journal of Management, Vol. 19, No.3.
Osuala, E.C., (1981), “JU” Survey of Leadership Styles with
Implications for Nigeria manager” Gem Vol. 2, No. 11.
54
CHAPTER THREE
RESEARCH METHOD
In this chapter, the research delves into the research design,
area of study, population, sample and sampling techniques, the
instrument for data collection, validation of the instrument,
reliability of the instrument, procedure for data collection and
method of data analysis.
3.1 RESEARCH DESIGN
According to Baridam (2001) research design is see as a
framework or plan that is used as a guide in collecting and
analyzing the data for a study while Nachmia (1996) sees it as a
model of proof that allows the researcher to draw inference
concerning causal relationship among variable under investigation
for this study, the research design is comparative survey design
because the study is comparative in nature, comparing leadership
styles among expatriate and the Nigerian manager in oil sector in
Nigeria.
55
3.2 AREA OF STUDY
The area of study covers the selected oil companies Nigeria,
mostly Shell and Elf.
3.3 POPULATION
The population of this study as contained in the sampling
frame that is the workers of the oil companies in Nigeria and their
administrators, made up of senior, middle and lower managers.
3.4 SAMPLING AD SAMPLING TECHIQUES
The sample size for this study consists of 202 (two hundred
and two) expatriate and Nigeria managers randomly selected by
simple random procedure.
3.5 INSTRUMENT FOR DATA COLLECTION
Primary data on the variables of the research were obtained
from a cross survey on which intention for several units is obtained
on some variable at a particular point in time. The principal
instrument for data collection was the questionnaire administration
which as doe personally by the researcher to the respondents
totaling 202, who were chosen by the simple random sampling
56
procedure. The questionnaire comprises of three sections. Set I is
about personal data of the respondents, set II is for middle level
managers, and set II is for managers with Bsc. and other higher
qualifications.
3.6 VALIDATION OF THE INSTRUMENT
According to Baridem (2002) validity is defined as the extent to
which a test measures what is supposed to be measured. For the
face and content validity of the instruments, copies were given to
the project supervisor who scrutinized and made contributions for
the upgrading of the instrument. Hence, confirmed that it was
capable of measuring what it was supposed to measure.
3.7 RELIABILITY OF THE INSTRUMENT
Reliability denotes the consistency with which an instrument
measures the intended variable over space ad time. The reliability of
the instrument for measuring leadership styles of expatriate and
Nigerian managers in oil companies was determined through a
test/retest method. Copies of the instrument were administered to a
randomly drawn sample of 10 employees. There was a retest of the
57
same instrument on the same sample after one week interval. The
initial ad retest scores of the sample were correlated using person
product moment. A reliability of 0.074 was obtained. The value is
high enough to permit the use of the instrument for this study.
3.8 PROCEDURE FOR DATA COLLECTION
The researcher sent copies of the questionnaires to both
expatriate and Nigerian managers the oil companies mentioned in
the study.
3.9 METHOD OF DATA ANALYSIS
The data was analyzed using Z-test ad Chi-square test (x2).
Z-test formula is given as:
Z = P1, - P2
P (1-p) + (1-p) n1 n2 P = x1 + x2
n2 + n2
Where,
X = P1 is the population of the first sample
58
P2 = is the population of the second sample
n1 = is the size of the first sample
n2 = is the size of the second sample
P = is the weighted mea of the two sample proportions
x1 = is the umber of highly educated Nigerian managers who
practice democratic leadership style
x2 = is the umber of educated expatriate managers who
practice democratic leadership style.
Hypothesis is analyzed using chi-square, denoted by:
X2 = (fo – fe)2 fe Where,
fo = Observed frequencies
fe = Expected frequencies
59
REFERECES
Baridam, D. M. (1995), Research Methods in Administrative Sciences, 2nd Ed., University of Port Harcourt Publishing House, Choba Port Harcourt
John, E. F. and Frank J. W. (1983), Modern Business Statistics: A
Pitman International Text, 2nd Ed., New York Leonard, J. K. (1984), Business Statistics, Schism’s Outline Series
in Business, Me Graw –Hill Book Company. Oswala, E. C. (1984), Introduction to Research Methodology,
Africana FEP Publishers Ltd. Cameroon Who Makes What I Nigeria (1981), A Publication of the
Manufacturers’ Association of Nigeria
60
CHAPTER FOUR
DATA ANALYSIS AND PRESENTATION
4.1 Analysis and Tabulation of Data
Table 4.1 Sex of Respondents
Expatriate Proportion Indigenous Proportion Total
Male 56 0.92 77 0.84 133
Female 5 0.08 15 0.84 20
Total 61 1.00 92 1.00 153
Table 1 above shows the sex of respondents out of the
expatriate managers were 5 with a male with a proportion of 0.92.
The female expatiate managers were 5 with a proportion of 0.08. On
the other hand, the male indigenous managers were 77 with a
proportion of 0.84, while the female were 15 with a proportion of
0.16.
Table 4.2 Nationality of Respondents
Nationality No of Managers Response Proportion
Expatriate 81 61 0.75
Indigenous 118 92 0.78
Total 199 153 1.53
61
The table above shows the sample size with respect to
nationality, total response and proportion of response. Out of the 81
expatriate managers given questionnaires, 61 responded,
representing proportion of 0.75. 92 respondents out of the 118
indigenous managers given questionnaire, which represent a
proportion of 0.78, responded.
Table 4.3 Positions of the Respondents
Management
Level
Indigenous Proportion Expatriate Proportion Total
General
manager
15 0.16 13 0.21 28
And above 42 0.46 33 0.54 70
Middle level 35 0.38 15 0.25 50
Total 92 1.00 61 00 153
The table above indicates the position of the respondents.
Amongst the 92 indigenous managers who responded, 15 were at
least general managers with a proportion of 0.16.42 were middle-
level managers with a proportion of 0.46 while 35 were at the
supervisory level, a proportion of 0.21,33 middle- managers with a
proportion of 0.54 and 15 supervisory level manager with a
proportion of 0.25.
62
Table 4.4 Qualifications of the Respondents
Qualifications Indigenous Proportion Expatriate Proportion Total
B.Sc and
above
72 0.78 43 0.70 115
Lower than
B.Sc
20 0.22 18 0.30 38
Total 92 1.00 61 1.00 153
In the table above, out of the 92 indigenous managers, 72
were holding bachelor degree with or without other higher
qualification while 20 were holding qualifications lower than B.Sc
each of these records a proportion of 0.78 and 0.22 respectively. 43
of the expatriate hold B.Sc and above while the remaining 18
manager did not possess at least a B.Sc degree. The proportion was
0.7 and 0.3 respectively.
Table 4.5 Respondents Span of Control
No of
Subordinate
Expatriate Proportion Indigenous Proportion Total
1-10 19 0.31 28 0.30 47
11-20 17 0.28 39 0.40 56
More than 20 25 0.41 25 0.30 50
Total 61 1.00 92 1.00 153
63
From the table above, it was observed that 19 of the expatriate
managers were having between 1 and 10 subordinates, representing
a proportion of 0.31. 17 managers and 25 managers, all expatriates,
were controlling 11-20 and above 20 subordinates respectively.
Each has a proportion of 0.28 has between 11-20 while 25 have
above 20 subordinates. The proportions were 0.3, 0.4 and 0.3 in
that order.
Table 4.6 Reprimanding Subordinates
Expatriate Proportion Indigenous Proportion Total
Yes 26 0.43 65 0.68 86
No 35 0.57 29 0.32 64
Total 61 1.00 61 1.00 153
In the table above, the proportion of expatriate managers that
reprimand subordinate was 0.43 while the proportion of those that
do not reprimand subordinates was 0.57. This indicates that more
expatriate managers do not reprimand subordinates for low
productivity. On the other hand, 0.68 of the indigenous managers
reprimand while 0.32 do not reprimand. This is not similar to the
response obtained from the expatriate managers.
64
Table 4.7 Type of Control
Controlling practices were determined in this study, from an
examination of the frequency of checks on employees, the level of
intolerance for workers mistakes, emphasis in punctuality,
emphasis on efficiency and degree of adherence to rules. A manager
high on all these variables is considered rigid.
The proportion of expatriates and indigenous managers who
were rigid are 0.74 and 0.21 respectively. While the proportion of
expatriate and indigenous managers who were flexible are 0.26 and
o.79. This result indicates that expatriate managers are more
flexible.
Expatriate Proportion Indigenous Proportion Total
Yes 26 0.75 19 0.21 64
No 16 0.25 73 0.79 89
Total 61 1.00 92 1.00 153
65
Table 4.8 Types of Delegation
Expatriate Proportion Indigenous Proportion Total
Low 14 0.23 69 0.75 83
High 47 0.77 23 0.25 70
Total 61 1.00 92 1.00 153
The delegation practices were tagged high or low. Low
delegation implies a tendency to centralize organization structures
while a high delegation implies decentralization. From that table
above, 0.23 of the expatriate managers and 0.75 of the indigenous
managers were low in delegation. 0.77 of the expatriate and 0.25 of
the indigenous were high in delegation. This shows that expatriate
managers delegate more than their indigenous counterparts.
Table 4.9 Key Managerial Functions Taking More Time
Expatriate Proportion Indigenous Proportion Total
Planning 17 0.28 36 0.39 53
Coordinating 6 0.10 7 0.08 13
Directing 10 0.16 13 0.14 23
Controlling 14 0.23 21 0.23 35
Communicating 8 0.13 10 0.11 18
Motivating 6 0.10 5 0.05 11
Total 61 1.00 92 1.00 153
66
From the table above, it can be observed that the proportion of
expatriate managers are more on planning than in the other
functions and is the highest with 0.28 proportion. This is closely
followed by controlling with a proportion of 0.23. also, the
proportion of indigenous managers doing more of planning than
other function is the highest with a proportion of 0.39 this is an
indication that managers, irrespective of their nationalities, level of
education, and level of hierarchy of authority engage in planning
more than any other functions.
Table 4.10 Variables Responsible for Choice of Leadership Style
Expatriate Proportion Indigenous Proportion Total
Educational 7 0.12 9 0.10 16
Cultural 19 0.31 51 0.55 70
Training/
Professional
14 0.23 12 0.13 26
Situational 21 0.34 20 0.22 41
Total 61 1.00 92 1.00 153
The table above shows the variables managers consider in the
choice of their leadership styles. Proportionally, 0.34 of the
expatriate managers consider situational variables while 01.31
considers cultural variables. On the other hand, 0.22 of the
67
indigenous managers consider situational while 0.55 consider
cultural variables. These two variables were closely followed by
training/professional variables in the case of both the expatriates
and indigenous managers. The expatriate managers recoded a
proportion of 0.23 while the indigenous recorded a proportion of
0.13. Educational variables recorded least proportion in the two
cases- expatriate 0.12. While indigenous managers recorded the
population of 0.10
Table 4.11 Adoption of Leadership Style
Expatriate Proportion Indigenous Proportion Total
Lassiez-faire - - - - -
Democratic 41 0.67 13 0.14 54
Autocratic 20 0.53 79 0.86 99
Total 61 1.00 92 1.00 153
The table above shows the number of indigenous and
expatriate managers practicing various leadership styles. Among
the expatriate managers, democratic is the highest with a
proportion of 0.67. This was contrary to the automatic which
recorded a proportion of 0.86 among indigenous. This is an
68
indication that expatriate managers tend to be democratic than
their indigenous counterparts.
Table 4.12 Preference for Autocratic Style among Middle
Level Managers
Expatriate Proportion Indigenous Proportion Total
Yes 7 0.21 31 0.74 38
No 26 0.79 12 0.26 37
Total 33 1.00 42 1.00 75
Table 12 above indicates the total of the expatriate and
indigenous mangers at the middle- level that preferred autocratic
style to democratic style. Out of all 33 expatriate respondents, only
7 preferred automatic while 26 indicated their non-preference for
autocratic.
Those who do prefer autocratic recorded the highest proportion of
0.79. On the other hand, the indigenous manager who prefer
autocratic were 31 in number with a proportion of 0.74 this
supports the finding in table 11.
69
Table 4.13 Adoption of Leadership Style among Highly
Educated Respondents
Expatriate Proportion Indigenous Proportion Total
Lassiez-
faire
- - - - -
Democratic 27 0.63 0.13 0.18 40
Autocratic 16 0.37 0.59 0.82 7
Total 43 1.00 72 1.00 115
In the table above are the totals of the highly educated
indicated indigenous and expatriate managers that adopted the
various leadership styles. 27 out of the highly educated expatriate
managers practice democratic style, while 13 out of the highly
educated Nigerian manager practice democratic.
Table 4.14 Identification of Leadership Qualities
Expatriate Proportion Indigenous Proportion Total
Traits 8 0.13 13 0.14 21
Behavior 19 0.31 23 0.25 42
Both
Traits/
Behavior
34 0.56 56 0.61 90
Others - - - - -
Total 33 1.00 92 1.00 153
70
The table above shows what managers consider in identifying
leadership qualities in subordinates. A high proportion of
expatriates and indigenous manager- 0.56 and 0.61 respectively,
indicated traits/behavior. From this result, one can conclude that
trait or behaviour alone is not a popular means of identifying
leadership qualities in the subordinates.
4.2 Hypothesis Testing
The test shall be conducted as follows:
i. Statement of research hypothesis
ii. Identification of test hypothesis
iii. Specification decision rule
iv. Report
4.2.1 Statement of Hypothesis One
H0: There is no significant difference between the proportion of
expatriate managers who practice autocratic leadership style
and the proportion of Nigerian managers who practice
autocratic leadership style.
71
4.2.2 Research Question One
Does any significant difference exist between the practice of
leadership among expatriates and Nigerian managers?
4.2.3 Statistical Presentation
Since the research is out to determine whether two
proportions differ significantly from each, therefore, the critical ratio
Z was used in testing the hypothesis.
The Decision Rule
The hypothesis tested with 0.05 level of significant and is two
tailed. The null (H0) hypothesis will be accepted if the computed Z
value falls within the region of between ± 1.96. The alternative (H1)
hypothesis is accepted if the computed Z value falls out of the
region of between ± 1.96.
The Test Formulae
Critical ratio Z = P1 – P2_______________
p(1-p) + p(1-p) n1 n2
72
Where:
P1 is the proportion of the first sample
P2 is the proportion of the second sample
N1 is the size of the first sample
N2 is the size of the second sample
P is the weighted means of the two samples
Proportion computed by:
P = X1 x X2
n1 n2
Where:
X1 is the number of expatriate manager who practice autocratic
leadership style
X2 is the number of Nigerian manager who practice leadership
style.
73
Report of Computation
Using the data in table 4.2 above, the calculated Z will be:
Z = 7.46 (see appendix II for computation)
Decision
At a 0.05 level significant for two tailed test, the alternative
hypothesis is accepted as the computed value, -7.46 falls outside
region between +1.96
4.2.4 Statement of Hypothesis Two
H0: Middle-level expatriate managers are more autocratic than
their Nigerian counterparts.
4.2.5 Research Question Two
Is there any difference between the percentage of educated
Nigerian managers and the percentage of educated expatriate
managers who practice democratic leadership style?
74
4.2.6 Statistical Presentation
Since the aim here is to determine how well the observed set of
date fits the expected set, then chi-square (X2) test was used in
testing the hypothesis.
The Decision Rule
The hypothesis was tested with 0.05 level of significance with
degree of freedom 1, the null (H0) hypothesis will be accepted if the
critical value of chi-square is greater than computed chi-square.
The alternative (H1) hypothesis is accepted if the critical value of
chi-square is less than the computed chi-square.
Test Formulae
Critical X2 = ∑(fo - fe)2
fe
where:
fo = Observed frequencies
fe = Expected frequencies
75
Report Computation
Using the data in table 4.12, the computed X2 will be: X2 =
20.5. (See appendix III for computation)
Decision
At a level of significance (with degree of freedom 1), the null
(H0) hypothesis is rejected, as the computed X2 value of 20.5 is
higher than the critical X2 value of 3.84.
4.2.7 Statement of Hypothesis Three
H0: There is a significant difference between the proportion of
highly educated Nigerian managers who practice democratic
leadership style and the proportion of highly educated
expatriate managers who practice democratic leadership style.
4.2.8 Research Question Three
Are middles level expatriate managers more autocratic than
their Nigerian counterparts?
76
4.2.9 Statistical Presentation
Since the aim is to determine whether two proportions differ
significantly from other, therefore, the critical ratio Z was used in
testing the hypothesis.
The Decision Rule
The hypothesis is tested with 0.05 level of significant and is
two-tailed. The null (H0) hypothesis will be accepted if the computed
Z value falls within the region between + 1.96.
The alternative (HA) is accepted if the computed Z values falls
outside the region of between + 1.96.
The Test Formulae
Critical ratio Z = P1 – P2_______________
p(1-p) + p(1-p) n1 n2 Where:
P1 is the proportion of the first sample
P2 is the proportion of the second sample
N1 is the size of the first sample
77
N2 is the size of the second sample
P is the weighted mean of the two sample proportions
computed by
P = X1 + X2
n1 + n2 Where X1, is the number of highly educated Nigerian managers who
practice democratic leadership style X2 is the number of highly
educated expatriate managers who practice democratic leadership
style.
Report of Computation
Using the date in table 4.13 above, the calculated ratio z will
be: z = 15 (See Appendix IV for Computation)
Decision
At a 0.05 level of significance for two tailed test, the alternative
hypothesis is accepted as the computed z value, -5 falls outside the
region between ± 1.96.
78
4.3 Summary
This chapter has dealt with the analysis of the primary data
collected and he testing of hypothesis. From the analysis it was
seen that expatriates managers are more democratic than their
Nigerian counterparts. Two of the hypotheses were tested by using z
while the remaining one was tested using X2 test. In the tested
hypothesis, it was seen that there is a significant between the
proportions of expatriate managers who practice autocratic
leadership style. It was also that middle-level expatriate managers
are less autocratic than their Nigerian counterparts.
And lastly, that there is no significant difference between the
proportion of high educated Nigerian managers who practice
democratic leadership style and the proportion of highly educated
expatriate managers who practice democratic leadership style.
79
REFERENCES
Baridan, D.M (1995), Research Method Publisher, Port Harcourt Harper, W., (1982), ‘Statistics’ Mac Donald and Evans Hard Work
Series, Great Britain Osuala, E. C., (1984), “Introduction to Research Methodology;
African Rep Publishers Ltd, Cameroon
80
CHAPTER FIVE
FINDINGS, CONCLUSION AND RECOMMENDATIONS
5.1 Research Findings
1. It was found out that there is a significant difference between
the proportion of expatriate managers who practice autocratic
leadership style and the proportion of Nigerian manager who
practice autocratic leadership style. Nigerian managers were
seen to be more autocratic than their expatriate counterparts
culture is one of the possible explanation for this finding.
Nigerian managers, irrespective of education standard have
been raised under autocratic tradition. A consequence of this
up brining is that they love to acquire and retain power or
authority. It is a common practice in the purely indigenous
organization. (Such as public corporations) to postpone
decision on very urgent matter just because the incumbent
official is very and no one else is to act for him. Therefore, as
litter or nothing is delegated (as is obvious from the finding
that 0.25 of the Nigerian managers indulge in high delegation
81
while 0.75 indulge is low delegation) to subordinates the need
for close supervision or control is minimal.
2. It is thus, not surprising that Nigerian managers employ
flexible control (as is obvious from the finding that 0.21 of the
Nigerian managers indulge in rigid control while 0.79 indulge
in flexible control). The expatriate managers have brought up
under democratic traditions in which the subordinate’s
opinions are sought before a leader makes decision. That is
also called participative leadership.
3. Expatriate managers come from societies where delegation is
culturally desirable it is not surprising that they delegated
more than their Nigerian counterparts. Since more is delegated
to subordinates, the need for lose supervisor or rigid control is
high. Thus, it is not surprising that expatriate manager
irrespective of their nationalities, level of education and level of
management, employ rigid control more than flexible control.
Rigid control as has been pointed out implies frequent checks
on operating units, a high level of intolerance to rules,
emphasis on efficiency in the use of resources. While a flexible
control, on the other hand, is one that emphasis the meeting
82
of standard or dealing without necessary stifling employees
initiative in the process. This lack of emphasis on punctuality
especially, has been given a phrase “Africa time” as a form of
comic relief by Nigerians. It was also find out that middle-level
expatriate managers are less autocratic than their Nigerian
counterparts. This could also be explained from the cultural
background point of view.
4. Lastly, it was seen that there is no significant difference
between the proportion of highly educated Nigerian managers
who practice democratic leadership style and the proportion of
highly educated expatriate managers who practice democratic
style.
This lack of significant difference can be as a result of the fact
that majority of the highly educated Nigerian manager received their
education in the foreign countries and as such are trying imbibe the
cultural practice of the expatriate as per leadership style.
83
5.2 Conclusion
The difference in the practice leadership among the expatriate
and Nigerian managers in selected companies in Port Harcourt have
been highlighted.
Although by manner of the evidence that emerge from the
style, one can categorically conclude that, in general, there appear
to be a significant difference between the proportion of expatriate
managers who practice autocratic leadership style. The middle-
level expatriate managers are less autocratic than their Nigerian
colleagues. And that there is no significant difference between the
proportion of highly educated indigenous managers who practice
democratic leadership style.
Based on the foregoing, it could be seen that cultural variable
is the major determinant of these significant differences. Further,
education seems to be the dictator of the lack of significant
differences between the proportion of highly educated expatriate
and Nigerian managers that practice democratic leadership style.
84
5.3 Recommendations
From what has been written so far, it is indisputable that two
major leadership styles are commonly practiced autocratic and
democratic. To be effective each of these styles must be used
competently and appropriately. It is therefore recommended that
manager using each of the styles should consider the following
requirements. Autocratic or task focused leadership required:
1. Clear standard of goals. Clearly understood by all concerned.
This will create sense of direction and awareness of what is
required of all concerned.
2. Clear instructions. This create awareness as regards what is to
be done, how it is to be done, when it is to be done why it is to
be done.
3. Good training for present responsibilities. Each employee
should be well developed, so to carry out assigned task
effectively.
4. Skilled and effective one way communication.
5. Keep subordinates informed of their performance and that of
the organization in general.
85
6. There should be great effort to ensure that basic need and job
security needs are looked after
Democratic or relationship focused leadership requires:
1. Lots of two-way communications that will ensure proper
dissemination of instructions in subordinates and proper
receipt of feedback on subordinate performance for control
purposes.
2. More frequent contacts and friendly interaction with
subordinates.
3. More friendly supportive encouragement
4. More concern for worker’s welfare
5. More listening to subordinates grievances
6. Building a feeling of moral and good spirits
Further, it is recommended that the two styles-autocratic and
democratic could be combined based on the following requirements:
1. More two-way problem solving communications.
2. More setting of joint targets and objectives
86
3. More carefully, jointly working out how the job should be
done.
4. More building of team work
5. More teaching to the subordinates how to follow-up and
measure their own work.
5.4 Suggestions for Further Studies
Some of the limitations of the studies already been stated and
far reaching generalization cannot be made due to those limitations.
It is therefore suggested that further empirical investigation in to
the study should be extended to include different towns in other
states in Nigeria. The prospective researcher(s) should also study
the situation from within by keeping records of observations.
87
9-9 MANAGEMENT WORK ACCOMPLISHED US FROM COMMITTED PEOPLE WITH INTERDEPENDENCE THROUGH A COMMON STAKE IN ORGANIZATION PURPOSE
1-9 MANAGEMENT THOUGHTFUL ATTENTION TO NEEDS OF PEOPLE, LEADS TO A FRIENDLY AND COMFORTABLE ORGANIZATION ATMOSPHERE AND WORK TEMPO
5-5 MANAGEMENT ADEQUATE PERFORMANCE THROUGH BALANCE OF WORK REQUIREMENTS AND MAINTAINING SATISFACTORY MORALE
1-1 MANAGEMENT EXERTION OF MINIMUM EFFORTS REQUIRED TO GET WORK DONE AND SUSTAIN ORGANIZATION MORALE
9-1 MANAGEMENT EFFICIENCY RESULTS FROM ARRANGING WORK IN SUCH A WAY THAT HUMAN ELEMENTS HAVE LITTLE EFFECT
APPENDIX I
CONCERN FOR PRODUCTION
1. THE MANAGERIAL GRID
Koontz, H et al, Management. McGraw-Hill Book Coy. Japan,
1980, P675.
1 2 3 4 5 6 7 8 9
88
APPENDIX II
X1 = 20, n1 = 61
X2 = 79, n2 = 92
P1 = X1 = 20 = 0.33 n1 61 P2 = X2 = 76 = 0.86 n2 92 P = X1 = X2 = 20 + 76 = 99 = 0.65 n1 n2 61 92 153
Z = P1 – P2 0.33-0.86 √P(1-P) + P(1-P) = √0.65(1-0.65) (1-0.65) n1 n2 61 92
0.33-086 = -0.53 √0.003 + 0.002 0.071 = -7.46
89
APPENDIX III
Expatriate Indigenous Total
Yes 7(16.72) 31(21.28) 38
No 26(16.28) 11(20.72) 37
Total 33 42 75
Because the frequency table is 2 x 2, a continuity correction method
of chi-square test will be used to test the Hypothesis with the
formula.
X2 = (fo-fe-0.5)2
fe X2 = (7-16.72-0.5)2 + (26-16.28-0.5)2 + (31-21.28-0.5)2 + (11-20.72-0.5)2
16.7 16.28 21.28 20.72 X2 = 6.25 + 5.22 + 3.99 + 5.04 X2 = 20.5 df = (2-1)(2-1) = 1 Level of significance = 0.05
Critical X2 = 3.84
∑
90
APPENDIX IV
X1 = 13, n1 = 72 X2 = 27, n2 = 43 P1 = X1 = 13 = 0.18 n1 72 P2 = X2 = 27 = 0.63 n2 43 P = X1 + X2 13+27 = 40 = 0.35 n1 + n2 72 + 43 115 Z = P1 – P2 = 0.18-0.63
1-P 1-P 1-0.35 1-0.35 n2 n2 72 43
= -0.45_________ √ 0.003 + 0.005 = - 5
P P + 0.35 + 0.35
91
APPENDIX V
QUESTIONNAIRE
Dear Respondent,
This questionnaire is meant for a research being undertaken as
part of the requirement for the award of MBA degree in
Management. The title of the research is “COMPARATIVE STUDY
OF THE LEADERSHIP STYLES OF EXPATRIATE AND NIGERIAN
MANAGERS”: A Study of Selected Oil Service Companies in Nigeria.
We hope you would do your best in answering the questions as
appropriate as possible. You are best assured that the answers you
give are confidential and will be used strictly for academic purpose.
Thanks.
OGBAJE SUNDAY O PG/MBA/09/53792
92
SECTION 1
1. Sex: _______________________________________________________
2. Nationality: ________________________________________________
3. Position in organization: ____________________________________
4. Qualification:________________________________________________
5. Name and location of the organization (optional)
_____________________________________________________________
_____________________________________________________________
6. How many subordinates report directly to you?
[ ] 1-10, [ ] 11-20, [ ] more than 20
7. How can you define your subordinates’ attitude to work?
[ ] Not encouraging, [ ] very encouraging,
[ ] Encouraging, Others (Please specify) ____________________
8. Is there a set productivity standard in the company
[ ] Yes, [ ] No
9. Do you reprimand your subordinate when productivity falls
below standard?
[ ] Yes, [ ] No
10. What type of control do you adopt? (e.g Rigid or Flexible)
[ ] Rigid, [ ] Flexible.
11. What type of delegation do you adopt? (e.g Low or high)
[ ] Low, [ ] High
12. On which of these key functions do you spend much of
your time? (Planning, coordinating, directing, controlling,
communicating and motivation).
[ ] Planning, [ ] Coordinating, [ ] Directing,
[ ] Communicating, [ ] Motivating
93
13. What is responsible for your choice of leadership style?
[ ] Education, [ ] Cultural, [ ] Nature of work,
[ ] Professional background, [ ] Subordinates’ attitude
Others (please specify) ____________________________________
14. Which leadership style do you adopt most
[ ] Authoritarian, [ ] Democratic, [ ] Laissez-faire
SECTION II
FOR MIDDLE-LEVEL MANAGERS ONLY
15. Would you personally pay more attention to improvement
of workers’ welfare facilities?
[ ] Yes, [ ] No, [ ] Don’t care
16. Would you prefer autocratic approach to democratic
approach?
[ ] Yes, [ ] No
SECTION III
For mangers with B.S.c and /or other higher qualification
17. Which leadership style do you adopt in dealing with
subordinate?
[ ] Authoritarian, [ ] Democratic,
[ ] Laissez-faire
18. How do you identify leadership qualities amongst your
subordinates?
[ ] By trait, [ ] by behavior,
[ ] by both trait and behavior
Others (specify) _____________________________________________
94
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