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Part No. 821-1026-10November 2009, Revision

Sun StorageTek™Enterprise Backup Software 7.6

Administration Guide

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Sun StorageTek Enterprise Backup Softare 7.6 Administration Guide

Copyright © 2009 by EMC Corporation. All rights reserved.

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Contents

Preface

Chapter 1 Overview The Sun StorageTek EBS environment.......................................... 40

Sun StorageTek EBS components............................................ 40 Sun StorageTek EBS features .......................................................... 43

Performance features ................................................................ 43Ease of use................................................................................... 44Scalability .................................................................................... 45Optional software additions .................................................... 45

IPv4 to IPv6 transition..................................................................... 46 Common Sun StorageTek EBS tasks ............................................. 46

How to add a new host............................................................. 46How to schedule a backup ....................................................... 47How to configure devices......................................................... 47How to label media ................................................................... 47How to view failed backups .................................................... 48

Sun StorageTek EBS user interfaces .............................................. 48Sun StorageTek EBS Management Console interface .......... 49Sun StorageTek EBS client interface ....................................... 59Sun StorageTek EBS character-based interface ..................... 65Sun StorageTek EBS command-line interface ....................... 65

Sun StorageTek EBS services .......................................................... 65Services and programs on the Sun StorageTek EBS server . 66Services and programs on the Sun StorageTek EBS client .. 67Manually stopping and starting Sun StorageTek EBS services 68

Chapter 2 Backing Up Data

Sun StorageTek Enterprise Backup Softare 7.6 Administration Guide 3

Contents

Scheduled backups.......................................................................... 74Planning a scheduled backup.................................................. 74Setting up a scheduled backup................................................ 75

Save sets ............................................................................................ 84Scheduling predefined save sets for backup ......................... 85The All save set .......................................................................... 86

Manual backups............................................................................... 88Performing a manual backup on Windows........................... 88Performing a manual backup from the command prompt. 91

Verifying backed-up data ............................................................... 94 Probe-based backups....................................................................... 95 Deduplication backups ................................................................... 95 BMR backups.................................................................................... 96 Encrypting backup data.................................................................. 96 Compressing backup data.............................................................. 98

Applying compression to a scheduled backup..................... 98Applying compression to a manual backup.......................... 98

Special data handling for Sun StorageTek EBS clients on Windows ............................................................................................ 98 Backing up Sun StorageTek EBS Console Management data ... 99

Scheduling backups for the Sun StorageTek EBS Console database ...................................................................................... 99Performing a manual backup of the Console database ..... 100Managing the size of the Console database log file ........... 101

Backing up Windows mount points ........................................... 102Including mount points in scheduled backups................... 102Performing a manual backup of a mount point and its data... 102Performing a manual backup of nested mount points and their data................................................................................... 103

Backing up the Windows Content Index Server ....................... 104Backing up CIS on Windows 2000 or later .......................... 104Directing Sun StorageTek EBS software to skip CIS catalog backups ..................................................................................... 105

Backing up Windows DHCP and WINS databases.................. 105Backing up a DHCP database................................................ 105Backing up a WINS database................................................. 106

Windows backup and recovery notes......................................... 106Enabling short filename support........................................... 106Enabling hard link support.................................................... 107Recovery and case-sensitivity................................................ 107Failed backup and recovery attempts .................................. 108Granting full permissions for backup of Disk Quota database

Sun StorageTek Enterprise Backup Softare 7.6 Administration Guide4

Contents

108Security settings for logging operations performed by backup operator ..................................................................................... 109

Customizing the backup command ............................................ 110Using the save command with a customized backup script .... 110Using the savepnpc command with a customized backup program..................................................................................... 116

Considerations for backing up raw partitions ........................... 120Backing up raw partitions on UNIX ..................................... 120Backing up raw partitions on Windows............................... 120

Backing up a mapped drive.......................................................... 120 Backing up access control lists ..................................................... 121 Support for backing up renamed directories ............................. 121 Backing up only client file indexes and the bootstrap.............. 122

Chapter 3 Configuring Libraries and Devices Devices and libraries...................................................................... 124

Support for LTO-4 hardware-based encryption.................. 125 Storage nodes.................................................................................. 126

Prerequisites ............................................................................. 126Licensing ................................................................................... 127

Storage node configuration .......................................................... 127Configuring a storage node.................................................... 127Modifying timeout attribute for storage node operations . 128Timeouts for storage node remote devices .......................... 129Storage node affinity ............................................................... 130Dedicated storage nodes......................................................... 131Tips for troubleshooting storage nodes ................................ 131

Deduplication nodes and replication nodes .............................. 132 Dynamic drive sharing.................................................................. 132

Introduction to DDS ................................................................ 132Block-size compatibility .......................................................... 134SCSI Reserve/Release ............................................................. 135Enabling DDS with NDMP..................................................... 138DDS attributes in the device properties................................ 139High availability and DDS...................................................... 140Licensing ................................................................................... 141

Autodetection of libraries and devices ....................................... 141Scanning for libraries and devices......................................... 141Configuring the Sun StorEdge Network Foundation HBA/Driver.............................................................................. 143

5Sun StorageTek Enterprise Backup Softare 7.6 Administration Guide

Contents

Add (configure) libraries .............................................................. 145How to add a library device .................................................. 146Queuing device resources for AlphaStor............................. 149Virtual Tape Library (VTL) configuration ........................... 150

Library reconfiguration................................................................. 150Reconfiguring a library........................................................... 150Using the jbedit command ..................................................... 151

Add (configure) stand-alone devices.......................................... 152Autodetecting and configuring a stand-alone tape drive . 152Adding a stand-alone device manually ............................... 153Configuring Sun StorageTek EBS DiskBackup ................... 154

Support for cloud backup devices .............................................. 155Cloud backup devices compared to other device types .... 155Cloud backup prerequisites and considerations ................ 156Cloud best practices ................................................................ 156Creating and labeling a cloud storage device ..................... 157Gathering report information on cloud backup ................. 161Staging with a cloud storage device ..................................... 161Cloning to a cloud storage device......................................... 161

Deleting libraries and devices...................................................... 162How to delete a library ........................................................... 162How to delete a device ........................................................... 162

Library slots.................................................................................... 163How to configure library slots............................................... 163

Troubleshooting autoconfiguration failure................................ 164

Chapter 4 Backup Groups and Schedules Overview of Sun StorageTek EBS scheduling ........................... 166 Backup groups ............................................................................... 166

The Sun StorageTek EBS server and time-based backup groups ....................................................................................... 167Creating and scheduling a probe group .............................. 169Preconfigured groups ............................................................. 170Key Group attributes .............................................................. 170Aborted backup groups.......................................................... 172How to create a group ............................................................ 172How to edit a group ................................................................ 172How to delete a group ............................................................ 173How to copy a group .............................................................. 173Setting the backup group time interval................................ 174Limiting full backups when the time interval is less than 24 hours.......................................................................................... 175


Contents

Managing backup groups ............................................................. 176Previewing a backup group ................................................... 176Moving clients between groups............................................. 177Estimating save set sizes of a backup group........................ 177Backing up status reports ....................................................... 177Generating and printing bootstrap reports.......................... 178

Backing up open files..................................................................... 179Opening files owned by the operating system .................... 179Opening files owned by a specific application .................... 179Files that change during backup............................................ 180Backing up open files with VSS ............................................. 180

Schedules ......................................................................................... 180Schedules for clients ............................................................... 181Preconfigured Sun StorageTek EBS schedules .................... 181Backup cycles............................................................................ 182Scheduling and planning considerations ............................. 184Scheduling large client file systems ...................................... 185Key components of a schedule............................................... 186Working with schedules ......................................................... 186Overriding a client’s regular backup schedule.................... 188Client timezone adjustment for Windows clients ............... 188

Backup levels .................................................................................. 190How Sun StorageTek EBS backup levels work ................... 191The Sun StorageTek EBS server and backup levels ............ 193Backup levels for Windows SYSTEM and VSS SYSTEM save sets.............................................................................................. 196

Save set consolidation.................................................................... 198Requirements............................................................................ 199Save set consolidation usage .................................................. 199Limitations of save set consolidation.................................... 200Performing save set consolidation ........................................ 200Setting up save set consolidation on a schedule ................. 201Directing data from a consolidation backup to a specific pool 202

Chapter 5 Browse and Retention Polices About browse and retention policies .......................................... 206

Browse policies......................................................................... 206Retention policies..................................................................... 209

Managing the data lifecycle.......................................................... 213Assigning multiple policies to a single client ...................... 215Preconfigured policies............................................................. 215


Contents

Editing a policy ........................................................................ 216Delete a policy.......................................................................... 216Snapshot policies ..................................................................... 217Working with snapshot policies............................................ 217

Browse and retention policies for manual backups.................. 219 Modifying the browse and retention policy on a save set ....... 220

Reports on browse and retention policies for save sets ..... 221

Chapter 6 Directives Directives overview....................................................................... 224 Types of local and global directives ............................................ 224

Global directives ...................................................................... 224Sun StorageTek EBS User local directives (Windows only)..... 224Local directive files.................................................................. 224

Creating a global directive resource............................................ 225 Editing a global directive resource.............................................. 225 Deleting a global directive resource............................................ 226 Copying a global directive resource ........................................... 226 Applying directives ....................................................................... 226

Order of precedence of global and local directives ............ 228 Local directives within the NetWorker User program............. 228

Set up a NetWorker User program local directive ............. 229 Preconfigured global directive resources ................................... 230 Format of directive statements .................................................... 232

Directory specifications .......................................................... 233Precautions when using rawasm to back up UNIX raw partitions................................................................................... 238File matching with multiple ASMs in a directive ............... 239

Chapter 7 Sorting Backup Data Media pools .................................................................................... 242

Using media pools................................................................... 242Sun StorageTek EBS media pool types................................. 243Sorting data with media pools............................................... 243Directing client file indexes and bootstrap to a separate media pool ................................................................................ 245Directing consolidated backup data to a specific media pool 246Meeting the criteria for more than one media pool configuration ............................................................................ 246


Contents

When no customized media pool criteria is met................. 248Configuring media pools ........................................................ 249Using storage devices and media pool configuration to sort data............................................................................................. 251Creating a media pool ............................................................. 251Supporting WORM and DLTWORM tape drives............... 254Working with media pools ..................................................... 258

Label templates............................................................................... 260Using label templates .............................................................. 260Using preconfigured label templates .................................... 261Completing Label Template attributes ................................. 262Naming label templates .......................................................... 264Working with label templates ................................................ 266

Chapter 8 Archiving Overview of archiving................................................................... 270

Archive requirements.............................................................. 270How the Sun StorageTek EBS server archives data............ 271Indexed and nonindexed archiving ...................................... 272

Permissions for archiving ............................................................. 273Enabling archive services for the client ................................ 273Enabling or restricting archive access ................................... 273Enabling public archive access............................................... 274

About archive pools....................................................................... 274Preconfigured Indexed Archive pool and PC Archive pool..... 275Preconfigured archive pool .................................................... 275

Creating custom Archive pools.................................................... 275 Archiving data procedures ........................................................... 275

Enabling archive services for a Sun StorageTek EBS client ...... 276Manually archiving data......................................................... 276Scheduling data archives ........................................................ 278

Retrieving archived data ............................................................... 281Retrieval permissions .............................................................. 281Retrieving nonindexed archives from a client on Windows .... 281Retrieving nonindexed archives from a client on UNIX.... 282Recovering indexed archive data from a client on Windows .. 283Recovering indexed archive data from a client on UNIX .. 284Retrieving archive data from the command prompt.......... 284


Contents

Archive request management ...................................................... 285Starting a scheduled archive at any time ............................. 285Stopping a scheduled archive while in progress ................ 285Disabling a scheduled archive............................................... 285Viewing details of a scheduled archive................................ 286

Chapter 9 Cloning Overview of cloning...................................................................... 288

Cloning requirements ............................................................. 288Cloning performance .............................................................. 289

Cloning compared to a basic copy .............................................. 289Specifying retention policies for clone data......................... 290

Volume cloning .............................................................................. 291Creating a clone volume......................................................... 291Viewing clone volume details ............................................... 291

Save set cloning.............................................................................. 292Viewing the clone status of a save set .................................. 292Cloning a save set manually .................................................. 292Cloning a save set automatically........................................... 295Examples of manual and automatic clone operations ....... 295

Manual clone operations .............................................................. 301Viewing manual clone history............................................... 301Stopping a manual clone operation ...................................... 301

Recovering cloned data................................................................. 301Recovering a cloned save set from the command prompt 302Recovering a save set when all cloned instances have expired 303

Cloning archived data................................................................... 303 Directing clones to a special storage node ................................. 304

Storage node selection criteria for reading the clone data 304Storage node selection criteria for writing the clone.......... 306Storage node selection criteria for recovering cloned data 307

Using file type devices for clone operations.............................. 308Differences in the cloning process ........................................ 308Manual cloning with advanced file type device ................. 308

Backup-to-tape for deduplication clients ................................... 309 Using the nsrclone command ...................................................... 309

Chapter 10 Staging Backups Save set staging .............................................................................. 314 Working with staging policies ..................................................... 314


Contents

Creating a staging policy ........................................................ 315Editing a staging policy........................................................... 317Copying a staging resource .................................................... 317Deleting a staging policy ........................................................ 318Staging and cloning from the command prompt................ 318

Chapter 11 Device Operations Overview of device operations .................................................... 322 File type and advanced file type devices.................................... 322

File type device......................................................................... 323Advanced File Type Device (AFTD) ..................................... 324Device and volume display .................................................... 336Propagating changes to the Enable attribute from read-write to read-only............................................................................... 337Differences between file type devices and AFTDs.............. 337Support for Sun StorageTek EBS DiskBackup configurations . 340Sun StorageTek EBS DiskBackup configuration ................. 341Sun StorageTek EBS DiskBackup licensing.......................... 348

Compatible block size for UNIX and Microsoft Windows ...... 349Determine the allowable block size....................................... 349Solutions to block-size compatibility problems .................. 349Setting the block size for a device type................................. 350

Library device maintenance ......................................................... 351Periodic maintenance .............................................................. 351Automatic tape device cleaning............................................. 351Tape alert................................................................................... 352Service mode............................................................................. 354

Device parameter settings............................................................. 355Device settings in the Sun StorageTek EBS Administration interface ..................................................................................... 355Device settings as environment variables ............................ 356

Common device interface ............................................................. 359 Device ordering .............................................................................. 361

Persistent binding and naming.............................................. 361Detecting device ordering issues ........................................... 362Correcting driver ordering changes ...................................... 363

Nonrewinding tape device usage (UNIX/Linux only) ............ 364 Block-size mode (UNIX/Linux only).......................................... 365 Silos .................................................................................................. 365

Sun StorageTek EBS software interactions with a silo ....... 365Installing a silo.......................................................................... 366


Contents

Naming conventions for silo devices ................................... 366Releasing a silo device ............................................................ 369Cleaning silo devices............................................................... 369Environment variables for DAS and StorageTek silos....... 371

Miscellaneous device operations................................................. 372Refreshing enterprise library views on request .................. 373Changing the polling interval for enterprise library views ..... 373Stopping a device operation .................................................. 373Display device operations messages .................................... 373Sharing libraries among Sun StorageTek EBS hosts........... 374Sleeping periods for library tasks ......................................... 375Server Network Interface attribute ....................................... 376

Tips for using libraries .................................................................. 376Library notifications................................................................ 376Recycling compared to adding more volumes ................... 377Resetting a library.................................................................... 378Using pools with libraries ...................................................... 379Device calibration .................................................................... 379Reordering tape drive numbers (Microsoft Windows only).... 379Adding and removing media by using the library front panel 380

Chapter 12 Media Management Storage management operations ................................................. 384

How the Sun StorageTek EBS server uses volume labels.. 384How the Sun StorageTek EBS server selects a volume...... 384

Auto Media Management............................................................. 386Using Auto Media Management........................................... 387

Volume operations......................................................................... 389Using the read-only mode...................................................... 392Changing a volume’s mode ................................................... 392Recycling volumes................................................................... 393Labeling volumes .................................................................... 393Using barcode labels ............................................................... 396Mounting and unmounting volumes ................................... 399Using libraries with a volume import and export capability... 404Inventorying library volumes................................................ 406Working with volumes ........................................................... 407

Media handling errors .................................................................. 410


Contents

Reenable a device..................................................................... 411 Media management in a silo......................................................... 411

Numbering a silo slot .............................................................. 411Mounting and unmounting silo volumes ............................ 412Labeling a silo volume ............................................................ 412Using a silo with volume import/export capability........... 413Barcode IDs ............................................................................... 414Inventorying a silo ................................................................... 418

Volume save sets............................................................................. 418Viewing save set details in the Volume Save Sets window...... 418Viewing save set details from the Save Set detail table...... 420

Chapter 13 Recovering Data Choosing a recovery method........................................................ 424

When to recover by file selection........................................... 424When to recover by save set selection................................... 424

Recovering by file selection .......................................................... 425Recovering data on UNIX systems........................................ 425Recovering data on Windows systems................................. 426Recovering data from the command prompt ...................... 428Recovering an earlier version of a file................................... 429Relocating recovered data ...................................................... 433Viewing versions of a directory or file.................................. 434Searching for a recoverable file.............................................. 434Viewing the volumes required for data recovery ............... 435

Recovering by save set selection .................................................. 436Recover a save set on Windows............................................. 436Recover a save set on UNIX ................................................... 437Recover a save set from the command prompt ................... 437Recover individual files or directories from a save set on Windows ................................................................................... 437Recover individual files or directories from a save set on UNIX .......................................................................................... 438View volumes required for save set recovery ..................... 438Relocate recovered save set data ........................................... 439Resolve conflicts with recovered save set data.................... 440

Recovering deduplication data .................................................... 440 Recovering with BMR.................................................................... 441 Recovering encrypted data ........................................................... 441 Disaster recovery............................................................................ 441 Directing recoveries to another client ......................................... 442


Contents

Uses for directed recovery ..................................................... 443Requirements for directed recovery ..................................... 444Enabling directed recoveries.................................................. 445Perform a directed recovery between Windows clients from the GUI...................................................................................... 448Perform a directed recovery between UNIX clients from the GUI ............................................................................................ 449Perform a directed recovery from the command line........ 450

Recovering online indexes for a Sun StorageTek EBS server .. 452Recover a client file index....................................................... 452Restore a save set entry in the online indexes..................... 454Restoring a save set entry to the client file index only....... 455

Recovering the Console database................................................ 456 Recovering backed-up client files from an old Sun StorageTek EBS server ....................................................................................... 457 Recovering the Windows system configuration ....................... 458

Temporary disk space............................................................. 460Recovering the Windows SYSTEM from the command prompt....................................................................................... 461Point-in-time recovery of the SYSTEM and VSS SYSTEM save sets ............................................................................................. 463Point-in-time recovery of Microsoft SQL Server or Exchange Server from earlier versions of NetWorker ......................... 464Preparing to recover the Windows SYSTEM STATE save set . 465Preparing to recover the SYSTEM DB save set ................... 466

Recovering Windows volume mount points............................. 467Recovering mount points ....................................................... 467Recovering a mount point and its data ................................ 467

Recovering Windows DHCP and WINS databases.................. 470Recover a DHCP database ..................................................... 470Recover a WINS database ...................................................... 470

Restoring Windows Content Index Server on Windows 2000 or later ................................................................................................... 470

Chapter 14 Reporting Gathering report data.................................................................... 474

Enable the gathering of report data ...................................... 475Disable the gathering of report data..................................... 475

Data retention and expiration policies ....................................... 475 Setting expiration policies for data retention ............................ 477 Report categories ........................................................................... 477


Contents

Report types .................................................................................... 478Basic reports.............................................................................. 479Drill-down reports ................................................................... 480Customized reports ................................................................. 480

Configuring reports ....................................................................... 481How to configure a report ...................................................... 482Date and time formats............................................................. 482Input formats ............................................................................ 483

Viewing reports .............................................................................. 484Interactive mode ...................................................................... 485Document mode....................................................................... 487Interactive and document mode chart types ....................... 489View reports ............................................................................. 494Restricting report views .......................................................... 494Background processing of reports......................................... 495

Preconfigured reports .................................................................... 495Sun StorageTek EBS backup statistics reports ..................... 495Sun StorageTek EBS backup status reports.......................... 502Recovery reports ...................................................................... 508Deduplication Statistics reports ............................................. 514Event reports............................................................................. 517Host reports .............................................................................. 521User reports .............................................................................. 522Device reports........................................................................... 524Cloud backup and recover reports........................................ 526Inactive files report .................................................................. 529

Customizing and saving reports.................................................. 531Naming reports ........................................................................ 532Saved file ownership and deleted users ............................... 532

Sharing reports ............................................................................... 533Sharing a report........................................................................ 533

Exporting reports ........................................................................... 534Exporting a report.................................................................... 534Exporting non-ASCII characters ............................................ 535

Command line reporting............................................................... 535The command line reporting program ................................. 536Java runtime environment...................................................... 537

Printing reports............................................................................... 537

Chapter 15 Monitoring Overview of monitoring................................................................ 540 Events............................................................................................... 540


Contents

Polling for System Events ...................................................... 541Enabling or disabling the Capture Events option .............. 541Viewing events......................................................................... 542Event priorities......................................................................... 542Working with notes................................................................. 543Working with annotations ..................................................... 544

Monitoring window ...................................................................... 545Viewing the Monitoring window ......................................... 546Viewing backup group information ..................................... 547Viewing session information ................................................. 550Other panel information......................................................... 551Monitoring the status of devices ........................................... 552Monitoring device operations ............................................... 553Stop an operation..................................................................... 555Viewing log files from the console........................................ 555Viewing archive information................................................. 556

Chapter 16 Console Server Management Managing Sun StorageTek EBS Console server users .............. 562

Login authentication for Console users ............................... 562Adding Console users and assigning to Console roles...... 565Restricting a Console user’s view of managed servers...... 566Granting Console users privileges on a NetWorker server ..... 568Resetting user preferences ..................................................... 569Deleting a user ......................................................................... 570Editing user properties ........................................................... 570Resetting the administrator password (native authentication only)........................................................................................... 571

Moving the Console server .......................................................... 572 Setting system options .................................................................. 575

Setting a system option........................................................... 575Individual User Authentication ............................................ 578

Setting environment variables ..................................................... 580Setting environment variables............................................... 581

Accessing the Console Configuration Wizard........................... 582 Sun StorageTek EBS Console server maintenance tasks .......... 582

Changing the service port used by the Sun StorageTek EBS Console database ..................................................................... 583Changing database connection credentials ......................... 584NMC server IP address/hostname updates........................ 585

Displaying international fonts in non-US locale environments.....


Contents

585

Chapter 17 Sun StorageTek EBS Server Management Enterprise ........................................................................................ 588

Enterprise components ........................................................... 588Organizing Sun StorageTek EBS servers .............................. 588Viewing the enterprise ............................................................ 590Managing various servers in the enterprise......................... 590Configuring remote access for a Retrospect host ................ 593Managing folders in the enterprise ....................................... 593Adding or deleting multiple servers by using a hostname file 595

Configuring a Sun StorageTek EBS server.................................. 599Set up the server....................................................................... 599

Configuring ConnectEMC ............................................................ 600Configure ConnectEMC in the ConnectEMC Console....... 601Configure ConnectEMC in NMC .......................................... 602

Enabling BMR server support ...................................................... 604 Parallelism and multiplexing ....................................................... 604

Parallelism................................................................................. 604Multiplexing ............................................................................. 608

Managing server access................................................................. 609Granting access to manage Sun StorageTek EBS servers from Console server .......................................................................... 610Administrator privileges......................................................... 610

Sun StorageTek EBS User Groups................................................ 613Preconfigured User Groups.................................................... 613Customizing privileges ........................................................... 614Working with User Group resources .................................... 616

Server communication issues within Microsoft Windows....... 618Name resolution....................................................................... 618Backup Operators group......................................................... 618Dynamic Host Configuration Protocol ................................. 618Backup and Recover Server service ...................................... 619

Notifications.................................................................................... 619Preconfigured notifications .................................................... 619Customizing notifications....................................................... 622Logging event notifications .................................................... 626Creating a custom notification ............................................... 627Editing a notification ............................................................... 628Copying a notification............................................................. 628Deleting a custom notification ............................................... 629


Contents

Indexes ............................................................................................ 629Characteristics of the online indexes .................................... 629Automated index activities .................................................... 630Checking online indexes......................................................... 631Viewing information about the indexes............................... 631Index save sets ......................................................................... 632Querying the media database................................................ 633Cross-checking client file indexes ......................................... 633Refreshing index information................................................ 634Client file index locations ....................................................... 634Managing the size of the online indexes.............................. 636Querying deduplication save sets using mminfo............... 640

Updating Sun StorageTek EBS clients by using the software distribution feature......................................................................... 641 Message log management ............................................................ 641

Setting the UNIX startup script to trim log files ................. 642 Savegroup job information........................................................... 643 Internationalization ....................................................................... 644

Interoperability with previous releases of Sun StorageTek EBS ............................................................................................. 645Display issues........................................................................... 645Maximum path and save set length...................................... 646Group completion messages.................................................. 646Locale-specific configuration issues on UNIX/Linux........ 647

Chapter 18 Sun StorageTek EBS Client Management Sun StorageTek EBS client overview........................................... 650 Client configuration ...................................................................... 650

Creating a client ....................................................................... 650Editing a client ......................................................................... 650Copying a client ....................................................................... 651Changing a client name .......................................................... 651Deleting a client ....................................................................... 652Recovering a deleted client .................................................... 652Editing a client NSRLA database .......................................... 653

Creating a client probe.................................................................. 655 Associating a probe with a Client resource................................ 656 Deduplication client ...................................................................... 656 Configuring a client for BMR support........................................ 657 Lockbox pass phrase management ............................................. 657

Set the Datazone pass phrase for a Sun StorageTek EBS server ......................................................................................... 658


Contents

Error messages and error handling for the Datazone pass phrase......................................................................................... 658

Sun StorageTek EBS authentication............................................. 658Strong authentication (nsrauth) ............................................. 658Authentication for backwards compatibility (oldauth) ..... 659Access privileges for authentication configuration ............ 659Specifying the minimum authentication strength between hosts ........................................................................................... 660Maintaining Sun StorageTek EBS local host authentication credentials ................................................................................. 663Maintaining local host Peer resources .................................. 668Creating a custom certificate and private key for a host.... 670

Multiple clients from the same computer................................... 671Redefining a file system into multiple client and save set instances .................................................................................... 671Defining a client and save set combination.......................... 672

Scheduled backups of non-ASCII files or directories ............... 672 Adding or changing the Sun StorageTek EBS servers for a client.. 673 Editing the servers file................................................................... 674 Client priority ................................................................................. 674

Chapter 19 Cluster Support Cluster terminology ....................................................................... 678 Cluster-aware and cluster-unaware Sun StorageTek EBS servers . 678 Cluster licensing ............................................................................. 680 Backing up data on UNIX cluster environments....................... 680

Configuring a scheduled save from a physical cluster client... 680Configuring a scheduled save from a virtual cluster client...... 680Performing a manual backup from a virtual cluster client 682

Configuring a virtual client to back up to a local storage node ..... 684

Directing a virtual client backup to a local storage node... 685 Configuring a virtual client to be recovered from a local storage node................................................................................................... 685

Directing a virtual client recovery from a local storage node .. 686Recovering a virtual client’s data by using the currechost keyword..................................................................................... 686


Contents

Configuring an external client to a virtual server..................... 686 Recovering data in a UNIX cluster environment...................... 687

Recovering data from a private disk that belongs to a physical client........................................................................... 687Recovering data from a shared disk that belongs to a virtual client .......................................................................................... 687Recovering the Console server database.............................. 688

Tracking scheduled saves ............................................................. 688Forcing save sets to use a specific index .............................. 689Path-ownership rules .............................................................. 689

Using a physical storage node and virtual server on UNIX platforms.......................................................................................... 691 Using autochangers and stand-alone tape devices................... 692

Configurations for autochangers and stand-alone tape devices....................................................................................... 693DDS within a cluster ............................................................... 698Considerations when using jbconfig for a virtual server .. 703

Client Backup Configuration Wizard support requirements.. 704 NetWorker cluster performance issues....................................... 706

Editing the cluster cache timeout attribute.......................... 706 Setting NetWorker environment variables in a Sun cluster .... 708

Chapter 20 Support for VMware Introduction to VMware support ................................................ 710

Licensing Sun StorageTek EBS support for VMware......... 710 Configuring Sun StorageTek EBS clients for virtual machines 710

Considerations for VCB backups .......................................... 710Task 1: Configure the Hypervisor resource......................... 712Task 2: Configure the VM proxy host .................................. 713Task 3: Configure a virtual client for backups .................... 717

Automatic discovery of VMware environments....................... 722Performing on-demand auto-discovery of VMware environments ........................................................................... 723

Notifications of changes to VMware environments ................. 723 Visual Representation of VMware environments ..................... 724

Virtualization node hierarchical display of the VMware environment ............................................................................. 724Graphical display of the VMware environment ................. 725

Recovering VMware Consolidated Backups ............................. 728Performing a file-based recovery on the local host ............ 728Performing a file-based recovery using CIFS share ........... 728Performing a file-based recovery using directed recovery 729


Contents

Performing a single step recover of the full virtual machine ... 730

Chapter 21 Sun StorageTek EBS Server Support for NDMP Overview of NDMP....................................................................... 736

Licensing ................................................................................... 736NDMP connection support..................................................... 736

Supported NDMP configurations................................................ 737Local backup by using an NDMP tape server ..................... 737Backup by using Sun StorageTek EBS storage node support .. 739Three-party backup with NDMP tape server ...................... 742

Requirements for and limitations of NDMP support ............... 743Requirements for Sun StorageTek EBS software with NDMP support ..................................................................................... 744Limitations of the Sun StorageTek EBS software with NDMP support ...................................................................................... 744Sun StorageTek EBS storage node support for NDMP clients . 747Vendor-specific information .................................................. 750

Configuring the Sun StorageTek EBS server for NDMP operations......................................................................................... 750

Configuring library support for NDMP ............................... 751Configuring an NDMP device resource ............................... 757Configuring an NDMP Client resource ................................ 758Additional considerations for NDMP operations............... 762

Performing NDMP backups ......................................................... 763Tape server support for NDMP client backup .................... 763Performing a local backup by using the NetWorker User program..................................................................................... 764Performing an NDMP backup from the command prompt..... 765Performing a three-party backup from the command prompt 766Performing DAR backups....................................................... 767Storage node support for NDMP client backup.................. 768

Performing NDMP recoveries...................................................... 770Storage node support for NDMP client recovery ............... 771Performing a save set recovery .............................................. 771Destructive save set recoveries .............................................. 773Performing a directory-level recovery.................................. 774Performing a file-by-file recovery.......................................... 775


Contents

Performing a directed recovery............................................. 777 NDMP cloning ............................................................................... 780

Cloning between storage nodes ............................................ 780Cloning functionality .............................................................. 781NDMP index and bootstrap cloning..................................... 781NDMP Path-to-Tape cloning for regular save sets............. 782

Ancillary product information..................................................... 785Filers that act as data servers ................................................. 785Network Appliance................................................................. 786SnapImage software................................................................ 801Filers that act as tape servers only ........................................ 802

Chapter 22 SNMP Module SNMP traps..................................................................................... 808 Configuring NetWorker SNMP notifications ............................ 808

Command line options for nsrtrap ....................................... 809Modifying preconfigured NetWorker SNMP notification 809Creating NetWorker SNMP notifications ............................ 810

Configuring SNMP management software ............................... 811Sun StorageTek EBS SMI Network Management Private Enterprise Code ....................................................................... 811Receiving traps in the SNMP network management software 811

Chapter 23 Support for Microsoft Automated System Recovery Microsoft Automated System Recovery..................................... 814

Microsoft ASR documentation .............................................. 814 Sun StorageTek EBS support for ASR......................................... 814

Sun StorageTek EBS ASR save set......................................... 815Usage overview ....................................................................... 815Network connection names ................................................... 816

ASR Limitations and special considerations ............................. 816FAT16 partitions are not supported ..................................... 816OEM recovery CDs are not supported................................. 817Vendor-specific drivers must be installed after Windows installation ................................................................................ 817

ASR backup .................................................................................... 817How to include the ASR or VSS ASR DISK save set in a scheduled backup.................................................................... 818How to include ASR or VSS ASR DISK save set in a manual backup....................................................................................... 818


Contents

Creating an ASR disk..................................................................... 819Prerequisites ............................................................................. 819Create an ASR disk locally ..................................................... 820Creating an ASR disk by using directed recovery .............. 821Posting ASR disk creation task .............................................. 822

Using the ASR disk to recover a Sun StorageTek EBS client.... 823Requirements for an ASR recovery ....................................... 823Performing an ASR recovery.................................................. 824Components that require special handling after an ASR recovery ..................................................................................... 825Verifying the Sun StorageTek EBS client recovery ............. 826

Chapter 24 Volume Shadow Copy Service Overview of VSS ............................................................................ 830 VSS and the backup process ......................................................... 831

The importance of writers ...................................................... 833 Controlling VSS from Sun StorageTek EBS software ................ 833

Controlling VSS from the Administration window............ 834Controlling VSS from the Sun StorageTek EBS client ........ 836Control VSS from the command-prompt ............................. 838Globally disabling VSS............................................................ 838VSS commands......................................................................... 839Handling MSDE, SQL Server, and Microsoft Exchange databases ................................................................................... 840Authoritative restores of the Active Directory Application Mode (ADAM) and DFS Replication writers....................... 841

Chapter 25 DiskXtender Data Manager File System Support Supported configurations ............................................................. 844

Path information ...................................................................... 844Permissions ............................................................................... 844

DiskXtender Data Manager file system overview..................... 844File data in a DXDM file system ............................................ 845

Backup of DXDM file systems...................................................... 846Aborted backups ...................................................................... 848

Recovery of DXDM file systems .................................................. 849Initiating a recovery................................................................. 850Restoring deleted files and previous file versions .............. 851File system synchronization ................................................... 851Automatic synchronization .................................................... 852Manually synchronizing a file ............................................... 852


Contents

Chapter 26 Support for Avamar Deduplication Sun StorageTek EBS deduplication node ................................... 856 Deduplication backups ................................................................. 856

Replication of deduplication backups .................................. 857Schedules for deduplication clients ...................................... 857Backup levels for deduplication clients ............................... 857Retention policies .................................................................... 859Directives .................................................................................. 859

Creating a deduplication node and a replication node............ 860Avamar setup........................................................................... 860NetWorker setup ..................................................................... 862

Cloning and deduplication .......................................................... 867 Backup-to-tape for deduplication clients ................................... 868 Recovering deduplicated data ..................................................... 868 Viewing deduplication events in NMC...................................... 869 Disaster recovery ........................................................................... 870 Deduplication save sets ................................................................ 870

Deleting deduplication save sets........................................... 871Querying deduplication save sets using mminfo............... 871

Refreshing deduplication node information ............................. 872 Tips for troubleshooting deduplication nodes .......................... 873

Chapter 27 Support for HomeBase Introduction to HomeBase Support (Bare Metal Recovery).... 876

BMR Recovery.......................................................................... 876NetWorker BMR HomeBase Server...................................... 876Installation Notes..................................................................... 876

BMR backups.................................................................................. 877Configuring a client for BMR support.................................. 877

Recovering with BMR ................................................................... 878Excluding files for BMR recovery ......................................... 880

Chapter 28 Licensing Product licenses ............................................................................. 882

Base enabler.............................................................................. 882 Evaluating the NetWorker software ........................................... 882

How to apply an evaluation enabler code........................... 883Deleting an enabler code ........................................................ 883Evaluation enabler alert.......................................................... 884

Permanently licensing the NetWorker software ....................... 884 NetWorker License Manager ....................................................... 884


Contents

Entering an enabler code ........................................................ 885Deleting an enabler code......................................................... 885Entering an authorization code.............................................. 885Changing the License Manager server ................................. 886

Licensing Sun StorageTek EBS software components .............. 886Archiving licensing.................................................................. 886Bare Metal Recovery (BMR) licensing .................................. 887Client connection licenses....................................................... 887Cluster licensing....................................................................... 887DDS licensing ........................................................................... 888HomeBase server/agent ......................................................... 889NDMP licensing ....................................................................... 889NetWorker Modules................................................................ 889Sun StorageTek EBS cloud backup option ........................... 890Sun StorageTek EBS storage node licensing ........................ 890Virtual environments simplified licensing........................... 890Virtual Edition Client Connection license............................ 891

License Conformance Summary .................................................. 893 How to obtain NetWorker license information ......................... 895 Querying the local server.............................................................. 896

Chapter 29 Troubleshooting Before contacting technical support ............................................ 902

Determining the version of Sun StorageTek EBS software running on a client ................................................................... 903Displaying diagnostic mode attributes................................. 903

Viewing log files ............................................................................. 904Rendering log files in the current locale at runtime ........... 904How to view log files with the nsr_render_log program .. 906Viewing log files from remote host machines ..................... 906Log files from previous releases of Sun StorageTek EBS ... 907Filtering log file information displayed by nsr_render_log ..... 907Locating savegroup job logs................................................... 907

Sun StorageTek EBS functionality issues .................................... 909Backup and recovery ............................................................... 909Unsynchronized client clock errors....................................... 911Backups fail to start when daylight savings time change occurs ......................................................................................... 912Clone ID timestamp does not reflect the time the cone was created........................................................................................ 912Backups fail to stop.................................................................. 912


Contents

Memory usage when browsing large save sets .................. 913Memory usage and nsrjobd ................................................... 913Media position errors encountered when auto media verify is enabled ...................................................................................... 913PACKET RECEIVE BUFFER and NO ECB counters increase . 914The scanner program marks a volume read-only .............. 914The scanner program requests an entry for record size .... 914Limitations for groups containing a bootstrap ................... 914Index recovery to a different location fails .......................... 915Illegal characters in configurations....................................... 915Hostname aliases ..................................................................... 915Directory pathname restrictions............................................ 916Failed recover operation directly after new installation.... 916Recovering files from an interrupted backup ..................... 917Backup of a new client defaults to level full........................ 917Non-full backup of Solaris files with modified extended attributes ................................................................................... 917Renamed clients cannot recover old backups ..................... 918Client file index errors ............................................................ 918Cannot use the Console interface to stop the savegrp command .................................................................................. 919Aborting a recovery ................................................................ 919RPC error .................................................................................. 920Error message when relocating data .................................... 920Desktop heap size limitation ................................................. 920The All save set and duplicate drive serial numbers ......... 920Disk label errors....................................................................... 921Cannot print bootstrap information ..................................... 921Server index not forced........................................................... 921Copy violation.......................................................................... 922Xview errors ............................................................................. 922Converting sparse files to fully allocated files .................... 923Backing up large sparse files.................................................. 923The mminfo -N command is case-sensitive regarding save set names ........................................................................................ 924

Devices and autochangers............................................................ 925Additional attributes in the Autochanger resource ........... 926Maintenance commands......................................................... 926Autodetected SCSI jukebox option causes server to stop responding................................................................................ 926Autochanger inventory problems......................................... 926Destination component full messages.................................. 927


Contents

Tapes do not fill to capacity.................................................... 927Tapes get stuck in drive when labelling on Linux Red Hat platform..................................................................................... 929Increasing the value of Save Mount Time-out for label operations.................................................................................. 929Server cannot access autochanger control port ................... 930Nonrewinding device requirement....................................... 931Scanner command behaves differently with adv_file type device ......................................................................................... 931Sleep times required for TZ89 drive types ........................... 932Managing optical drives with Solaris 9 ................................ 932Message displayed when CDI enabled on NDMP or disk FTD 933Verifying firmware for switches and routers ...................... 933Commands issued with nsrjb on a multi-NIC host fail...... 934SCSI reserve/release with dynamic drive sharing ............. 934Device ordering issues ............................................................ 936

Sun StorageTek EBS locale and code set support ...................... 936Issues with fonts when using X servers on Linux............... 936

Resource database notes................................................................ 936Viewing resources.................................................................... 937Repairing resource database corruption .............................. 937

Network and server communication errors ............................... 938General issues ........................................................................... 938Firewall issues .......................................................................... 940

UNIX communication issues ........................................................ 941Troubleshoot IP errors............................................................. 941Binding to server errors .......................................................... 945These messages indicate that the Sun StorageTek EBS services nsrd, nsrexecd, nsrindexd, nsrmmd, and nsrmmdbd might not be running. Saving remote file systems 945Microsoft Windows communication issues ......................... 946

Sun StorageTek EBS archiving and retrieval .............................. 950Remote archive request from server fails ............................. 950Multiple save sets appear as a single archive save set ....... 951Wrong archive pool is selected .............................................. 951Second archive request does not execute ............................. 951The nsrarchive program does not start immediately ......... 951Archive request succeeds but generates error when nsrexecdis not running ........................................................................... 951Filenames with carriage return not allowed........................ 952

Storage nodes.................................................................................. 952


Contents

Storage node affinity errors ................................................... 952Storage node timeout errors .................................................. 952

Console error messages and corrective actions......................... 954 Console log files ............................................................................. 957

The install log........................................................................... 957The gstd log .............................................................................. 959

Console troubleshooting notes and tips ..................................... 959Making sure the Console server is running......................... 959Enabling Java script................................................................. 961

Appendix A SYSTEM and VSS SYSTEM Save SetsSYSTEM save sets .......................................................................... 964

Components of the SYSTEM STATE save set .................... 964 Components of the SYSTEM FILES save set ...................... 965 Components of the SYSTEM DB save set ........................... 966 Components of the SHAREPOINT save set ....................... 968 Components of the ASR save set.......................................... 969

VSS SYSTEM save sets .................................................................. 970 Components of the VSS SYSTEM BOOT save set.............. 970 Components of the VSS SYSTEM FILESET save set ......... 970 Components of the VSS SYSTEM SERVICES save set ...... 971 Components of the VSS USER DATA save set .................. 972 Components of the VSS OTHER save set ........................... 972 Components of the VSS ASR DISK save set ....................... 973

Appendix B Firewall SupportOverview ......................................................................................... 976Configuring the port ranges in Sun StorageTek EBS software 976

Connection ports range ......................................................... 976 Service ports range ................................................................. 976 Using the nsrports command to update port ranges ........ 977 Using the Console to update the port ranges..................... 978 Using nsradmin to update the port ranges......................... 978

Ports needed in the service ports range for Sun StorageTek EBS 7.3.x and later ................................................................................. 979

The Sun StorageTek EBS server............................................ 980 Sun StorageTek EBS storage node ....................................... 981 Sun StorageTek EBS client..................................................... 982

Ports needed in the service ports range for Sun StorageTek EBS 7.2.x. ................................................................................................. 982

Sun StorageTek EBS server ................................................... 982 Sun StorageTek EBS storage node ....................................... 983


Contents

Sun StorageTek EBS client ..................................................... 983Ports used by Sun StorageTek EBS add-on products ................ 983

Sun StorageTek EBS Console ................................................ 983 AlphaStor ................................................................................. 985 Client Backup Configuration Wizard .................................. 986 NDMP....................................................................................... 986 Sun StorageTek EBS modules ............................................... 986

Example of a firewall configuration ............................................ 987 Additional ports that may be required........

Sun StorageTek Enterprise Backup Software 7.6 ... · Enterprise Backup Software 7.6 Administration...

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Transcript of Sun StorageTek Enterprise Backup Software 7.6 ... · Enterprise Backup Software 7.6 Administration...