Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group
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Transcript of Summit14 -T3.3: Candidate Experience -Culture- American Wedding Group
Improving the Candidate Experience
Scott MitchellAmerican Wedding Group, Director of Production
1 Introduction2 What is the candidate experience & why is it so important?3 What makes for a bad candidate experience?4 How do we make changes to improve their current experience?5 Summary 6 Questions
Agenda
Clap along if you know what happiness is to you – PharrellHappy Candidates = Happy Recruiters
Introduction
What is the candidate experience and why is it so important?
Careerbuilder 2013 Survey
60% - employer never let them know the decision 43% - found out during the interview the job didn’t really match what was written in the ad 34% - the company didn’t present a positive experience 30% - company representative didn’t seem knowledgeable 29% - the company never acknowledged receiving the application
What makes for a bad experience?
6 steps that will get you headed in the right direction
How do we go about making changes?
6 steps that will get you headed in the right direction1 Walk in the candidate’s shoes
How do we go about making changes?
6 steps that will get you headed in the right direction1 Walk in the candidate’s shoes2 Communicate
How do we go about making changes?
6 steps that will get you headed in the right direction1 Walk in the candidate’s shoes2 Communicate3 Personalize the process
How do we go about making changes?
6 steps that will get you headed in the right direction1 Walk in the candidate’s shoes2 Communicate3 Personalize the process4 Bring your employees into the process
How do we go about making changes?
6 steps that will get you headed in the right direction1 Walk in the candidate’s shoes2 Communicate3 Personalize the process4 Bring your employees into the process5 Keep the candidate engaged
How do we go about making changes?
6 steps that will get you headed in the right direction1 Walk in the candidate’s shoes2 Communicate3 Personalize the process4 Bring your employees into the process5 Keep the candidate engaged6 Seek and provide feedback
How do we go about making changes?
Summary and Questions
Scott MitchellAmerican Wedding Group, Director of [email protected]
The best way to get started is to quit talking and start doing – Walt Disney
THANK YOU!